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Hi y'all - just want to let Telus customers know that I have successfully unlocked my TP2 for 3rd party sims. In case it was one of those "should be possible, but I'd like to wait to buy until I know..." questions for some of you.
You may have seen the youtube vid, but I can confirm its true.
Also - Telus would NOT give out the sim unlock code for free. They got all squirrelly and weird and said they DO NOT support this, and they dont even have the unlock code even if they wanted to give it. They also said that they're locked at the factory which I argued is completely false as before you activate the phone, it says "SIM unlocked", and locks immediately afterwards.
Strangely, the first guy I spoke to was understanding, pleasant and said that I had to contact HTC, that they didn't actually have the code but I could definitely get it from HTC, and that he used to work for HTC in Canada before the dollar rose and they had to move elsewhere. Called HTC and they were confused and said "no, you have to get it from your telco, or a 3rd party".
That's what I thought. Canadian cell companies are waaaay to tight-fisted to give an inch on their overpriced bs.
$35 with popular canadian cell unlocking site - took 2.5 days.
So what did you have to do exactly? I'd love to have the Telus version, but being in Mex I was dubious about the simlock. And you can do it all online, right?
yes what did you do, or give us a link, plz, People gonna be need this as I am.
wouldnt a custom ROM accomplish the same thing?
Perhaps if you bought it without activating it, you could put on a custom ROM and then keep the SIM unlocked. I think, however, that they will be unlikely to be inclined to sell the TP2 without attaching it to Telus first. Once its locked by Telus, I think its locked in a part of memory that flashing won't overwrite. I could be very wrong - someone please enlighten if they know better... When you bought your Fuze and then flashed a cust rom, did it unlock the phone?? I've always been a CDMA customer in NA, with the occasional GSM blackberry overseas - but I bought them unlocked too.
www.mobileincanada.com is where I got my code. They told me that the Touch Pro 2 takes much more time to create code than other phones, hence the almost 3 day wait.
Tested: prior to unlocking a soft reset after sim install would elicit "SIM detected, not a Telus SIM - phone switching to CDMA only" or something like that.
Afterwards, SIM detected, switching to Global. I double checked that it could read my Optus SIM and get phone numbers off of it. It didn't complain at all and even tried to connect to Rogers - couldn't, of course, with a deactivated Optus SIM...
Update
Found an unused Rogers SIM kicking around... Will detect the network manually, but will not register on it. HTC did say that they locked out the NA GSM service providers as a service to the NA CDMA companies. Perhaps a flashed ROM would fix this... obviously the radio bands are compatible or it wouldnt detect it at all, no?
Huh, if it's not working then it really isn't unlocked...
Wonder if a Mexican sim would work (technically it's part of North America though culturally and economically speaking it isn't).
I don't understand why they'd lock out all North American gsm providers. Wouldn't the gsm providers of the same country be enough? After all, who'd want to be roaming all the time in Canada with a US provider's sim, it'd be much more expensive than any local plan.
Well, the SIM I tried has never been activated. It doesn't even work in my ROgers BB, it turns out. So I need to try an activated one.
Anyway, I do remember reading that HTC's compromise to the NA CDMA carriers was that they would disable using NA GSM companies in order that you would have to use your provider's CDMA roaming services throughout NA, even on an unlocked phone. Will do my best to test.
My main concern was getting it to worked on a 3rd party sim in Oz and Europe.
It is definitely "unlocked" however. The Settings/Security screen says "This phone is SIM unlocked", and now it will read any sim card I install. Before unlocking it wouldnt let you go near a non-telus SIM.
I ordered my unlock code through the same site, too. But they refund my money the next day saying my IMEI isn't in their database, thus unable to provide an unlock code for my phone.
this is one of those "are you sure its plugged in" questions so I apologise, but did you make triple sure you gave them the right IMEI code? Sometimes there are more than 15 digits, although I've been told its only the first 15 that matter...
Ok. I'd love to have the Telus version, what with the added bands, the cdma mode, the 3.5mm jack, and case very faithful to the original, and even the nostalgia factor (I remember when Telus was only for home phones) But I am not going to risk looking for an importer, buying it and all that if there's a chance that I would be unable to get the unlock codes. That'd be TRULY frustrating and a waste of money.
well, there are more than 15 digits on the back of the phone behind the battery, while there are 17 digits in Device Information. And since they only asks for first 15 digits, I just gave them that. Asked them to double check, still came back with IMEI not found. I'm pretty frustrated now...because I paid the the full price for the phone as I'm not qualified for upgrade yet as I got the Diamond for free last Sept. And since I got it from Telus store and there's no return, I feel pretty much got rip-off as I was in hope of using it in HK, where I travel to every year.
Travelling to HK
B"H
I believe that these units are SIM-Unlocked for INTERNATIONAL use, like in HK -- so you shouldn't have a problem (according to what's been posted here).
-Dovid
www.htcphones.com
I purchased an unlock code from the site recommended by chopsxxx, but got a refund after 24 hours, saying they could not generate, after googling for sometime, purchase and unlock code from imeiunlock.info did receive the code its 8 digits in length. I try to enter the code after pressing ##778# but its only giving an option to key in 6 digits, can anyone help me with this?
This is for HTC Touch Pro 2 HTC TP2 from Sprint USA, its both CDMA and GSM version
Thanks
Hi all,
I am not sure what subforum to post it so forgive me if I've chosen wrong...
I have an unlocked HTC Desire HD bought in Europe (Poland in particular). I am currently in US for some time and to my surprise it does not work with AT&T GoPhone SimCard I hoped to use it with. The phone says "no simcard"...
Does anybody here knows what's the reason? Is there a way to correct it (load a different ROM onto the device?)? Or - if it's impossible to fix with AT&T - what are my options for finding a prepaid (I won't be here for a year to justify signing on for a full year contract) card that will work with this phone and have some decent data plan?
Poland uses GSM network and usually in US they use CDMA so it is not possible to use your DHD in US if the carrier uses other network than GSM because the 2 radios are completely different. Not sure if this can be changed but doubt it.
Sent from my Desire HD using XDA App
I don't think this is a case.... This phone is AFAIK the same phone in technical terms as HTC Inspire being sold in US. This is a quad-band and is working in US with Polish sim-card in roaming mode (with horrendous prices of course). So this is something with a sim-card and/or radio-software compatibility. I would push for the first one as the phone is saying "no sim-card" signalling problems with recognizing it.
Hey
i think your problem lies in the frequencies used by european phones, arent the same as in us... on my old HD2 you could change the freq, but afaik its not possible with android phones... check this chart http://www.worldtimezone.com/gsm.html
hope u solve the prob.
wciesiel said:
I don't think this is a case.... This phone is AFAIK the same phone in technical terms as HTC Inspire being sold in US. This is a quad-band and is working in US with Polish sim-card in roaming mode (with horrendous prices of course). So this is something with a sim-card and/or radio-software compatibility. I would push for the first one as the phone is saying "no sim-card" signalling problems with recognizing it.
Click to expand...
Click to collapse
Once again - I am afraid it's not that simple...
Once again - I am afraid it's not that simple... I believe the incompatibility is somewhere at the either sim card (being rigged in some special way by ATT) or radio software. The HTC Desire HD is a quad-band phone accodring to it's specs (I've checked at the GSMArena . COM). I've seen reports on the internet that people managed to run GoPhone simcards on unlocked HTC android-based phones. I just kind find any information about what might be wrong (incompatible) with my handset
Thank you for your replies anyway - hope someone will have other ideas what to do, otherwise I am stuck with $20 "phone" I got with my gophone card which is making me upset while having a proper phone not working...
RESOLVED!
I managed to google out the information that ATT is somehow locking the GoPhone simcard to the phone it was bundled with. I had to call Customer Support to get it unlocked which they did. Now my Desire HD is properly working with data plan accessible
Thanks for anybody who was trying to help me with this.
Regards!
HTC European Phone on AT&T
Hi There,
Does anybody know the access point configurations for an HTC Legend (or similar european HTC device) to access data on GoPhone on AT&T?
Thankss
i have few units, LG V496 T-Mobile i have unlocked
but problem is searching .. no service
any idea guys ?
RE: LG V496 searching - no service
Gsm UK said:
i have few units, LG V496 T-Mobile i have unlocked
but problem is searching .. no service
any idea guys ?
Click to expand...
Click to collapse
Did T-Mobile blacklist it either because its installment plan (T-Mobile's EIP) was not fully paid off or was it possibly blacklisted from ever being reported lost/stolen?
I bought my second hand LG V496 knowing it was blacklisted for nonpayment (it shows bars but it says searching/no service). But I just use it as a wi-fi tablet to replace the Galaxy Tab that some skank stole from me.
I also had an :LG Optimus L90 F90 forget which that had the same issue (I stopped paying t-mobile).So even with a new sim card that works fine in my good phone, it does not work - I still can't use it as a normal phone. (thank that skank for stealing that too)
With the optimus being fully rooted, I tried several methods of changing the imei with no dice (even though the *#06 code reflected the imei number that I changed it to - it was still likely trying to register its native imei on the network). There are services out there that claim they can remotely change IMEI numbers to make the phones/tabs work again on cell network (if yours is blacklisted).
i think verizon can't keep up with samsungs monthly security updates. i have unlocked/unbranded s8+ that i have been using one year or so on V prepaid and when i want to access the verizon app or web site it says i MUST pair the sim to continue.
tech non-support says the phone isn't compatible with verizon i have to give up the phone. i told them the same story i've been using it and the sim is fine and how exactly is it all of a sudden not compatible after 1 year? sh wanted me a put sim in another phone my old phone. told here i dont have it and it was a different size sim and the verizon store activated my s8+. she named a date 9/2 as when their computers spotted the phone as not compatible which is the same date another samsung security update was installed.
and after 10 min of listening to foreign b.s. i hung up on her.
phone still works
she called back said sorry we got disconnected thanks for using V
i think the issue after some research is my s8+ when activated perhaps got a post paid sim instead of a prepaid sim. the difference as far as i can research is video is only 480p for prepaid plans and postpaid gets 1080p which i get. may also be certain areas of the country dont work with prepaid and roam although who knows for sure about that.
may also be a non-nfc sim which i haven't tried to use nfc
no one at V store can figure it out although one dude said he tried a few sims and all claim not compatible...
Just curious.
I can hear some of other users' news about A12 update while mine's not,
so I've searched for information about how it looks & how the new features work.
But no one tells about the experience itself
Share your thoughts about A12 if you don't mind.
Unlocked retail version in the US here. No A12 update yet, unfortunately.
Same retail US as well, hopefully get it ASAPš„¹
I've just bought an used Razr 5G and it had A12 already installed. Slovenia, EU.
SpeedSlash said:
I've just bought an used Razr 5G and it had A12 already installed. Slovenia, EU.
Click to expand...
Click to collapse
Thanks for sharing. Still no news to retail US for some reason
Moto Updates Tracker
An automated channel that tracks Motorola updates releases. By @vachounet and @yshalsager https://mirrors.lolinet.com/firmware/motorola More automated channels that you may like: @yshalsager_projects
t.me
you can track it here.
Yay, I just got the A12 update on my US Retail version.
Yep. Came through Cricket Wireless for me.
I got the Android 12 update about two months ago (November 2022) in the US on Mint Mobile.
5G stopped working AS SOON AS THE UPDATE COMPLETED and restarted because unknown to me, the carrier network settings were not set for "NR" networks and did not get set properly through the update.
Mint Moile tehncal support connected me directly to Motorola Technicians who had absolutely no idea what to do, it was not in their scripts. They wanted to "repair" my Razr 5G for $966 USD when the current new retail is around $500 USD. After a full factory reset as recommended by Motorola tech support, and having no apps loaded, still no 5G., leaving me to then restore everything back on my phone from various backups, because Motorola's RSA is garbage.
Anyway, a guy on the Motorola / Lenovo forum queued me into the Phone Test menu command sequence, I enabled the NR networks and 5G started instantly and I have not had an issue since.
StagByTriumph said:
I got the Android 12 update about two months ago (November 2022) in the US on Mint Mobile.
5G stopped working AS SOON AS THE UPDATE COMPLETED and restarted because unknown to me, the carrier network settings were not set for "NR" networks and did not get set properly through the update.
Mint Moile tehncal support connected me directly to Motorola Technicians who had absolutely no idea what to do, it was not in their scripts. They wanted to "repair" my Razr 5G for $966 USD when the current new retail is around $500 USD. After a full factory reset as recommended by Motorola tech support, and having no apps loaded, still no 5G., leaving me to then restore everything back on my phone from various backups, because Motorola's RSA is garbage.
Anyway, a guy on the Motorola / Lenovo forum queued me into the Phone Test menu command sequence, I enabled the NR networks and 5G started instantly and I have not had an issue since.
Click to expand...
Click to collapse
Do you remember the steps you did to do that.. ??? Just curious,
surfing191 said:
Do you remember the steps you did to do that.. ??? Just curious,
Click to expand...
Click to collapse
ABSOLUTELY!!
Since the Motorola Tech Forum decided that fixes sharing the keystroke codes to their products are not ALLOWED on their forum.
Make sure you are in a 5G signal area.
Enter *#*#4636#*#* in the phone dialer which should immediately display the "Testing" screen,. That initial sequence is one of many standard Andriod code sequences for accessing just about everything in Android.
Touch "Phone Information".
Touch the "Set Preferred Network Type"
A list of all the network types available should then display.
First note the network that is currently selected in case setting back is needed for operations.
For me it was recommended I then select "NR Only". The phone immediately went into 5G mode, then automatically selected the network with the NR features combination as shown for all my other signal compatibility.
Try it WITH caution, NO GUARANTEES you won't brick your device. If it works, great.
I am not sure why this is not in the standard troubleshooting scripts from the Agents or the Motorola Tech Support, but I'll bet it has something top do with getting a $1000 repair order than actually providing good customer service.
I think you just got super lucky. Most carriers have that lock out where you can't make any changes. It took me two months of reaching out to Cricket to get 5g working on the razr. An actually carrier settings provision update had to be created and sent out to all Razr on Cricket network to enable the feature.
surfing191 said:
I think you just got super lucky. Most carriers have that lock out where you can't make any changes. It took me two months of reaching out to Cricket to get 5g working on the razr. An actually carrier settings provision update had to be created and sent out to all Razr on Cricket network to enable the feature.
Click to expand...
Click to collapse
No, that was all deliberate planning.
The primary reason I left, no RAN AWAY from Verizon, and any other "carrier restricted" phone: far too much restriction on what I could run on my smartphone.
The final Verizon straw was when they told me my new phone, the Verizon 2019 Razr at that time, was 5G compatible with their Verizon 5G networks, which they knew did not work at a corporate level, that was the last straw after digging into the technical specifications and discovering the Verison branded phone radio did not support the correct Verizon 5G Verizon frequency installations. I had been with Verizon since it was known as Airtouch in the late 1980's when I had an analog bag phone.
I returned that 2019 Razr phone for a full refund and quit the can-you-hear-me-now network.
No more carrier locked/ carrier frequency restricted phones for me ever again.
I started the search for only all band, fully unlocked phone models so I and my other family members would have full flexibility of my settings and carriers and had coverage where I needed it using other networks towers.
I will never buy anything other than an all band retail unlocked phone again, nor will I use a service that does not support an unlocked retail version of my preferred phone.
All I would have gotten from Verizon would have been "we are sorry your phone does not work as expected, would you like to buy another one for three times the price and we can give you a $50 trade-in as a loyal customer because that phone does not work - er- is not supported on our network !?"
As consumers we can take our business elsewhere.
So, Yes, I got my moto razr 5g XT2071-3 directly from the Motorola website, unlock. But each carriers, and each mvno have the ability to lock or enable certain settings on the phone through the carriers settings version. If you go to Settings, Network, Mobile Network you will see a carrier setting version number. Each provider will have a different number. This is to enable features like 5g, wifi calling, hotspot, hd-calling. ect.