Develop Bugs

Exchange Server option not in Excalibur_WM61_Kavana_Rickys ROM?

Hi,
I want to connect to my work Exchange server. However, the option for Exchange is missing in the ROM. From the email setup, Pick your provider, I get Internet e-mail or Custom Domain.
There should be one for Exchange server there, but there isn't.
Can anyone help to get this option back?
Cheers

Exchange support
Hi,
Surely someone must have an answer for Exchange support?

Set it up via the ActiveSync app on your phone, not the email setup.

Cool,
Thanks. I'll try that. Just reflashing at the moment...

Works For Me
If you go into the activesync program, select menu, then select "Configure Server" you can setup your exchange server through there, works great for me, constantly synced.

exchange set up
scottys209 said:
If you go into the activesync program, select menu, then select "Configure Server" you can setup your exchange server through there, works great for me, constantly synced.
Click to expand...
Click to collapse
Does this push your calendar to your dash as well as the email? I just purchased the G1, didn't even have it 24 hours. It certainly has some shortcomings but I was enjoying the calendar and email sync from google. Got back to my office and I was moved to the exchange server and of course no support on the android. I really like a lot of the features of my dash, but never had exchange before. I guess I am going back to it but wonder if my calendar and emails will be synced?

Yes they will. That's the whole point of a mail server like.. exchange. To sync your email !!

Yes, it does calendar too
I can confirm that the ActiveSync Exchange configuration works on the Kavana and Ricky ROMs. Not only emails, but also personal calendar items sync. Group calendar entries, however, do not sync. THIS IS NOT specific to Kavana/Ricky ROMs. It's just a feature that Microsoft left out of ActiveSync in Windows Mobile all the way up to v6.1. You should warn your Exchange support people that they should discourage group calendar use, as Microsoft incompletely implemented it. Instead, people should use the traditional invite/response system that puts calendar entries in the personal store when they are accepted.
I hear that there are third party agents that run on the Exchange server and, basically, copy group invites into all of the group members' personal stores so that ActiveSync syncs them, so if your office insists on using group calendars then they should look for one of those server add-ons.
- Phil

Arghhh... Hotmail/Gmail sync issues

Hey All,
Had the desire for a couple of weeks now and I must say I'm impressed with it, as most of you are as well.
I've come across the following very irritating problem though:
My primary e-mail address is hotmail. Been using it for years and years and I've never had the need to change to gmail. Having switched to android now I understand that I can't sync the phone to hotmail. I have it working on pop which is 'fine' but I want proper syncing of mail and calendars which is not supported.
Fair enough, I thought this was the time I'm supposed to switch to gmail. When I booted the phone up for the first time I was asked for a gmail account for google maps, etc. and I just used one I had created a while back. Now that I'm looking to migrate to gmail completely in order to benefit from syncing, etc. I want to change this e-mail address to another gmail one.
Has anyone managed to do this without doing a factory reset on the desire??
I've tried:
i. Changing the gmail password from a pc and rebooting the phone - it just says it failed to sign in and prompts for the new password, won't let you change e-mail address though.
ii. Clearing all cache's from google related application - gtalk, gmail, maps, gapps, etc. - This doesn't work either as somehow the account information is still held.
iii. Creating a secondary e-mail address and try get everything to use it instead then remove the primary one - didn't manage either. I changed google maps, gmail and the calendar app to use the new e-mail address but it still won't let me delete the other one as it says it's being used by some other app!
Any help would be much appreciated... I really don't feel like going through a factory reset and installing everything again!
Thanks!

Go to "Menu" - "Settings" - "Accounts & Sync", tap on the Google account en tap on "Remove account". (Go back to all accounts and you can add a new Google account.)

icedan86 said:
Fair enough, I thought this was the time I'm supposed to switch to gmail.
Click to expand...
Click to collapse
On this subject, my advice to anyone is to get their own domain name and then use Google Apps for Domains.
At present this is what I do for my email, but if in a few years time something better than Gmail comes along, chances are I can repoint my domain to a new mail service and thus keep my email address in perpetuity.
Regards,
Dave

Bulls-eye1 said:
Go to "Menu" - "Settings" - "Accounts & Sync", tap on the Google account en tap on "Remove account". (Go back to all accounts and you can add a new Google account.)
Click to expand...
Click to collapse
Forgot to mention I tried this as well but it won't let me remove it as it says the account is being used by some application
Really frustrating!

I got this same problem as this old post, but can not find the solution....does anyone know the answer as time has moved on and maybe it is an available solution.
My issue is that I just flashed LeeDrOid 2.3b&c to my Desire. I entered my HOTMAIL e-mail details as the first address at the set up prompt. Now i can not findout how to delete that account.
It seems that the whole Android E-mail setup and operation is not really as good as Windows Mobile! or its operator error ;-)
For my Sync'd HOTMAIL I'm currently using TouchDown and set the server name to 'm.hotmail.com' this thirdparty software allows full syncronisation to my Hotmail account both ways including any folders that i choose, apart from the deleted bin on my Webmail does not get emptied if i delete all from the TouchDown application on my Desire.
On my Gmail i have created my account in the Exchange option and used m.gmail.com for the server, whilst this gives me a view of all the account folders all of them show "no mail" even though i have set the Receive days to 30 days and know that I have e-mails in the folders that are newer than 30 days old.
I really would like a fully operational integrated IMAP set up for both my Gmail accounts (i have 2 account) and one HOTMAIL account, ideally using the built in Gmail and "standard Mail" programs that come with FROYO Sense.
So anyone know the answer to achieving this?
i) How to delete my original Hotmail account entered on start up of my new ROM.
ii) Is it possible to set up withing the Sense builtin applications for Exchange Gmail and also for Exchange Hotmail so that i can do away with hte TouchDown application?
Thanx for any assistance on this.

Froyo & Exchange - "Update Security Settings"

Hi,
i have Exchange setup & working. I get a notification each time I reboot the phone it says update security settings. If I click on it, it goes away & doeesnt bring any other information together.
Any ideas on what it wants? Its not terribly annoying but its strange.
Thanks,
Rich

I don't have an answer, but I do have a question??? Do you still need to enter a password every time you "un-lock" the phone??? I am currently running 2.1 but use LockPicker to get around this.

Hi,
I dont have to enter any codes into my phone. I have exchange set up twice on my phone.
The first time I set it up with the default app so my contacts will be populated & then I set it not to check my exchange again.
Then I use Touchdown for my exchange needs. It works great & I would assume it would bypass that issue. I like Touchdown better as it downloads subfolders (once selected) by default, so the email is always in sync.

Thx...I have Touchdown and will try that once 2.2 goes OTA.

toddasimpson67 said:
I don't have an answer, but I do have a question??? Do you still need to enter a password every time you "un-lock" the phone??? I am currently running 2.1 but use LockPicker to get around this.
Click to expand...
Click to collapse
That's caused by a setting on your Exchange server from what I've heard. Basically its an enterprise level security feature. Without hacking it, like you have been doing, its not going to change in the software update. If anything, Google will make it harder to get around it, since they are trying to get enterprises to adopt Android, so they need to keep these kinds of settings around.

Lockpicker does not work with 2.2, you will have to enter a code but you can adjust the time for that code entry to up to 15 minutes, if you use Touchdown you will have to enter the code everytime you go into the touchdown app. its not to bad entering the code every 15 minutes, the screen for the code entry is huge with a big dialer, not so much of a pain as entering the code before.

Hi,
I am using exchange 2007 & Touchdown. I dont have to ever put a code in. Is this due to my exchange being a hosted exchange service vs a work corp email?
Thanks,
Rich

RichTJ99 said:
Hi,
I am using exchange 2007 & Touchdown. I dont have to ever put a code in. Is this due to my exchange being a hosted exchange service vs a work corp email?
Thanks,
Rich
Click to expand...
Click to collapse
it's a setting on the Exchange server. it just depends if the Exchange nerd was told to implement it or not.

I found this while searching to find a fix. I think that I figured it out though.
This is referring to the security settings for your phone and I believe that the Exchange server is set to require a password be entered on the phone to satisfy it's security requirements.
I turned on the pattern lock on my phone and haven't received the message again... Yet.

There's also an issue that I know of with Exchange Server 2010
If this setting has been enabled by the sysadmin;
Via EMC:
Microsoft Exchange
- Microsoft Exchange On-Premises
- Organization Configuration
- Client Access
- Exchange ActiveSync Mailbox Policies
Under Default policy, Device Password Required - Yes
Then your Exchange client on Froyo will bounce around asking you to press it's buttons every boot, and sometimes every time your network status changes!
EVEN IF this setting is reverted, there appears to be a bug where the security settings are still passed to the client device.
I've tested this myself and Ninpo [[email protected]] can verify.

[Q] Can not Get Email from Exchange Server

I am having problem to see anything in the inbox from my company's exchange server. I have the same setup with my HeroC without any issue. Does anyone have this kind of problem. I am able to sent email from the account.
Thanks

zilla1000 said:
I am having problem to see anything in the inbox from my company's exchange server. I have the same setup with my HeroC without any issue. Does anyone have this kind of problem. I am able to sent email from the account.
Thanks
Click to expand...
Click to collapse
More account info required. I have one real exchange account and 4 google accounts syncing through exchange on the email app without issue. So it's not a fundamental issue with the app.
I will say that setting up exchange between droids, HTC and samsungs can be a pain because they all want the setup info entered differently. I wish the gmail app would handle exchange accounts, it would be so nice to have one process work on all Android phones.
You are doing the manual setup. Sometimes outsourced exchange services can b funky to setup. I had one that weird.
Example:
Email was [email protected]
Sever address was west.ex145.server.net
Domain was ex145
Username was ex145\goober_newdomainname
If you do not use manual config the app assumes the server is bigco.com. I have also seen issues if you have the accept all ssl certificates checked. You would think you would want it checked in something like the example above because all the redirects an domains but checking that created issues.

Thanks for the response; I am using manual setup with the following info (using a generic name as example)
Email was [email protected]
Sever address was exchange.company.com
Domain was company
Username was company\username
There is no problem for the account setup, and I can see the inbox and the sub folders under it; however, all are empty. I can also send email from the email apps. I tried manual refresh, push, it all shows 0 mail. From the Exchange web access, I can see the mobile device sync status; but the last sync time was not updating.
Any suggestion on what else I should try.
Thanks.

delete the account on the phone, and recreate it using the correct settings, after you click save or something after configuring it, it should bring you to your email app inbox with no messages. now wait, after a few minutes it should alert you about needing additional security rights or something. it will either pop up and tell you about it, accept it, or it might just pop up a notification so you'll have to expand your notification bar menu then click the notification to accept it. your miles my vary, but that is what worked for me.
ELSE, this is the full processes I had to do (I'm the exchange admin at my work)
Open Active Directory Users and Computers, enable Advanced Features (View > Advanced Features). Go to the properties of the user you are trying to enable, go to the security tab, click Advanced, Then select Exchange Server (******\Exchange Servers) and click the checkbox for Include inheritable permission from this object’s parent.
Clear the cache for the email program on the Android phone (Settings > Applications > Manage applications > All > Email > Clear data) THIS WILL DELETE ALL E-MAIL ACCOUNTS AND EMAIL ON THE PHONE!!!!!!!!
Add the account as you usually would, it will, do a refresh and it will show no e-mails. In a few seconds you should get an alert that the program needs extra permissions, select that notification and accept it.
Also for anyone who is getting some kind of certificate error or something (i forget the exact error) after flashing a new rom, before flashing the rom wipe everything.

Thanks for all the suggestions; I was not able to get our Exchange Admin to change anything on the server side. I end up of getting "Exchange for Android" apps, and it works without any issue. I am not sure what was the issue on the stock email client. I just like to update this in case anyone else run into the same problem, at least there is a alternative (it is free with 30 day trial, kind of expensive but it works).

Depending on what version of exchange and the policies you may have received a notice to allow the exchange server to enforce policies on your phone. I missed it last time - have to swipe down and look at your notices.

zilla1000 said:
Email was [email protected]
Sever address was exchange.company.com
Domain was company
Username was company\username
Click to expand...
Click to collapse
I see one flaw in your setup right there. You're listing your domain twice. You're listing it in the domain field, and then apparently listing it again in the username field. That can cause some confusion, as it will essentially report to the server to authenticate "domain\username" against the domain you listed. Normally it's one or the other. The \ implies that anything before it is the domain.

Step by step instructions
Hello,
I posted some step by step instructions for setting up MS Exchange on your Android phone you may find helpful.
http://www.completesystemsdesign.co...d-tablet-to-ms-exchange-for-email-sync-2.html

It all depends on your work exchange. for me it was mail.[domain].com but I had to go to touchdown anyways since the stock email app wouldn't let me respond to signed messages.

Has anyone seen a fix for this. I had mine setup correctly and it was displaying incoming emails, but it was not syncing contacts back and forth so i deleted the account and set it back up. Now, i can see all email boxes, send emails, view sent emails, update calendar appts, and contacts. The only issue i am having is seeing emails in my inbox, so i know it is connecting. It just wont sync the inbox for some reason. I got the update to 2.3.6 on the GS2.

Email in the phone

Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Thank you

Tungsten c said:
Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Click to expand...
Click to collapse
A properly configured Exchange server usually doesn't allow the local device to retain the message data, it's all accessed real-time from the server. Its possible you have what I call a Half-Ass Exchange, which means you have a central address directory, but the IT department set up Outlook and Exchange to store messages locally on the PC rather than on the server. This would lead to what you are experiencing... Outlook takes all the messages off the server, leaving your phone with nothing to see when it connects. There's not a whole lot you can do about that unless your IT guys will move your email data to the Exchange server. Or maybe they have an IMAP access option. (See below)
With pop3 accounts... You have a similar problem, except there is no way to for two different devices to access the same data. The closest you can get would be to configure both devices to leave messages on the server after downloading them. Any emailed replies then can only be accessed from the device from which you sent them.
If you have the option, switch your pop3 accounts to IMAP. All user data is kept on a server (just like GMail), and any device that is connected to that account automatically syncs with the server, including access to deleted messages and sent messages sent from any other device.
All that being said... The stock email program kinda sucks. I would stick with the 3rd party apps like K9.

This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks

Tungsten c said:
This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks
Click to expand...
Click to collapse
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account

Dalmus said:
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account
Click to expand...
Click to collapse
I don't see that option on my Enhanced Email program nor in the stock email program and I can not use K-9 because y does not support outlook 2010 exchange yet.
thank you