I am looking to sale the phone out because I am still used of Iphone, I have done root and activated my google account with my Hero, so Can some body tell me how to reset my Hero back to original factory status.
Thanks
http://forum.xda-developers.com/showthread.php?t=545588
That topic may help.
Go to Settings - Security - Factory data reset
It saids that it erases all data on the phone. And if you have rooted your phone you should probably unroot it first.
Do I need to unroot first before go to factory data reset?
mahlberg said:
Go to Settings - Security - Factory data reset
It saids that it erases all data on the phone. And if you have rooted your phone you should probably unroot it first.
Click to expand...
Click to collapse
actually it does not matter what you do first.
But i would suggest to unroot first, because after factory reset the initial setup will start and you will be prompted to provide all different kind of stuff.
If you unroot first and factory reset its in first sale status and the new user will get the initial setup when he turns on the phone for the first time.
You don't have to unroot if you don't want to. Factory reset just clears the /data partition, to root you have made changes to the /system partition. So if you want to unroot to you have to do it separately (there are some tutorials in this forum)
I've read answers saying it doesn't but I just want to be sure it won't on my Stock Froyo Desire?
It's become unresponsive and I've cleared as much off as I can (e.g - Apps/Cache etc...).
Thanks.
A factory reset will erase all settings and installed applications but does not touch the ROM itself. If you're rooted before the reset you will also be after.
Thanks. Just the answer I wanted. I thought that would be the case but wanted to check.
Model: Samsung Galaxy S3 AT&T i747
Hi!
I was forced to encrypt my galaxy s3 in order to receive corporate emails on my phone using the stock email app. However I never imagined that encrypting the phone would literally lock the memory and options to customize the phone.
I tried to root the phone to benefit from more flexibility and also debloat the phone. However during the rooting process, I could not mount /emmc/ when using ClockWorkRecovery in the startup menu. Based on what I found on the web, I figured it was due to the encryption.
I then tried to factory reset the phone to get rid of the encryption but I simply can't hard reset the phone from the OS or the startup menu. When doing the reset from the startup menu, the errors are "Can't mount /sdcard/". The reset continues but when the phone reboots, all my applications and personal data are there and the phone is still encrypted.
I read a lot about flashing a custom recovery via flashboot or ADB but I am reluctant to do it without guidance from the experts (you guys).
I deleted my corporate email account (It is my personal phone, I am not required to install exchange on it).
I tried to use an external sd card but as soon as the phone recoginizes it, I have to encrypt the card as well as a result from the corporate policies. I ejected the card and did not encrypt it.
I am new to android (long time iPhone user) and I would really appreciate your guidance on the methods to factory reset my phone or a different technique to get rid of the encryption because I am really stuck right now.
I have never encrypted an Android phone before. But maybe your response to these questions will serve as a "bump" to this thread.
1) What method did you use to encrypt the phone? Stock or 3rd party encryption?
2) Doesn't that same method also offer you the offer to unencrypt the phone?
3) If you used a stock method of encrypting the phone, then I'd assume your provider (AT&T?) tech support should be able to help you unencrypt it.
Eddie,
Thanks for your response.
1) I used stock method for encryption
2) Decrypt the phone is not possible apparently,only way is to factory restore the phone apparently
3) I went to the AT&T store and they were unable to factory restore (using the standard methods). They offered an exchange but since I purchase over the phone at a discounted price, I have to do the exchange using that method. Before shipping back the phone, I was wondering if I could fix it myself with the help of knowledgeable people.
CZ Eddie said:
I have never encrypted an Android phone before. But maybe your response to these questions will serve as a "bump" to this thread.
1) What method did you use to encrypt the phone? Stock or 3rd party encryption?
2) Doesn't that same method also offer you the offer to unencrypt the phone?
3) If you used a stock method of encrypting the phone, then I'd assume your provider (AT&T?) tech support should be able to help you unencrypt it.
Click to expand...
Click to collapse
I have never used the encryption but if the phone can turn on and is usable, cant you go into the encryption settings and turn encryption off? then you should be able to do anything (may be best to start with a factory restore first just so you have a fresh slate to work with)
1ofAKind said:
Model: Samsung Galaxy S3 AT&T i747
Hi!
I was forced to encrypt my galaxy s3 in order to receive corporate emails on my phone using the stock email app. However I never imagined that encrypting the phone would literally lock the memory and options to customize the phone.
I tried to root the phone to benefit from more flexibility and also debloat the phone. However during the rooting process, I could not mount /emmc/ when using ClockWorkRecovery in the startup menu. Based on what I found on the web, I figured it was due to the encryption.
I then tried to factory reset the phone to get rid of the encryption but I simply can't hard reset the phone from the OS or the startup menu. When doing the reset from the startup menu, the errors are "Can't mount /sdcard/". The reset continues but when the phone reboots, all my applications and personal data are there and the phone is still encrypted.
I read a lot about flashing a custom recovery via flashboot or ADB but I am reluctant to do it without guidance from the experts (you guys).
I deleted my corporate email account (It is my personal phone, I am not required to install exchange on it).
I tried to use an external sd card but as soon as the phone recoginizes it, I have to encrypt the card as well as a result from the corporate policies. I ejected the card and did not encrypt it.
I am new to android (long time iPhone user) and I would really appreciate your guidance on the methods to factory reset my phone or a different technique to get rid of the encryption because I am really stuck right now.
Click to expand...
Click to collapse
1ofaKind,
Had EXACTLY the same thing happen to me. Encrypted my S3 in order to access work exchange server. Tried CWM but cannot mount /emmc/ problem after booting into recovery. Have not tried to factory reset yet as I am wanting to learn more before I go that route. But basically I am in the same boat as you. The only difference is I was not required to encrypt an external SD card when I put it in my phone. Read about flashboot as well...maybe the only way to actually factory reset after encryption??
Sorry I cannot offer any solutions at the moment...but I will keep scouring the forums looking for a way.
If I learn something valuable, I will try to post it here to help ya out.
EDIT: Maybe you have read these threads, but there is some decent info in them. http://forum.xda-developers.com/showthread.php?t=1451655 & http://forum.xda-developers.com/showthread.php?t=1392037
good luck
Look into using Odin to restore a factory image.
Sent from my SAMSUNG-SGH-I747 using xda premium
I'm in the same boat here - had to encrypt my GS3 in order to receive corporate (Exchange Server) emails. Now can't update the OS on the phone which is more important to me than receiving corporate emails on the device.
Can someone tell me how to decrypt (UN-encrypt) the phone? Everything I've read says that a factory reset won't do it.
Please help!
CZ Eddie said:
Look into using Odin to restore a factory image.
Click to expand...
Click to collapse
Has anyone tried this? If so, did it work?
I clicked install rom from sd card in cwm selected f/w which i had copied into internal memory. Did factory reset in recovery.
Odin it back to stock.
This might be too late to help you guys, but here's what worked for me. I odined it back to stock. Then I went into recovery (volume down, power and home button) and selected wipe data/factory reset. This does of course erase all your data, so try to copy whatever you can onto a computer or something before doing this. You should end up with an unencrypted storage.
sid9102 said:
This might be too late to help you guys, but here's what worked for me. I odined it back to stock. Then I went into recovery (volume down, power and home button) and selected wipe data/factory reset. This does of course erase all your data, so try to copy whatever you can onto a computer or something before doing this. You should end up with an unencrypted storage.
Click to expand...
Click to collapse
ODIN will not recognize my phone when it is in download mode ...
tamon77 said:
ODIN will not recognize my phone when it is in download mode ...
Click to expand...
Click to collapse
After you hit start, unplug then replug the usb from the computer. I had some issues with it not recognizing it either to flash stock, but when i messed with the cord, it made the noise that i unplugged and it started working. Same thing with the root injected, only this time i fully unplugged it when the fiddling with it didnt work. Make sure you replace it into the same com port.
so, i seem to be having the same problem as all of you, only i encrypted to protect my data from agents. So, right now, i am *hopefully* :fingers-crossed: installing the root injected JB now. I had many issues. TWRP and CWM were no help, couldnt see phone to add new roms to it. ODIN was the only hope. I booted into recovery after going back to stock, did a new factory reset and am installing the stock with root. When i let it boot, it didnt go to encryption this time, but the first time i flashed the stock, it did. This is a mess to say the least.
EDIT: YEAH! done. No encryption and i got root. i used the image from here: http://forum.xda-developers.com/showthread.php?t=1968625 DLK3 worked for me. Good luck. i hope this helps. Ill be happy to explain more if you want.
tamon77 said:
ODIN will not recognize my phone when it is in download mode ...
Click to expand...
Click to collapse
ODIN (for me at least) wont see anything since im using Windows 8. On Windows 7, however, it works just fine.
Factory reset encrypted phone
hi,
I'm using CM11 as a rom.
I didn't want to reinstall stock rom, just to root it again later.
Installing updated version from external SD didn't work (updated the ROM but no decryption)
Tried to factory reset from recovery - didn't work, as the internal storage is encrypted it can't mount /sdcard/
however, from within settings menu, in backup&restore there's an option to do a factory reset - this is formatting internal memory altogether.
worked like a charm.
oxidase said:
After you hit start, unplug then replug the usb from the computer. I had some issues with it not recognizing it either to flash stock, but when i messed with the cord, it made the noise that i unplugged and it started working. Same thing with the root injected, only this time i fully unplugged it when the fiddling with it didnt work. Make sure you replace it into the same com port.
so, i seem to be having the same problem as all of you, only i encrypted to protect my data from agents. So, right now, i am *hopefully* :fingers-crossed: installing the root injected JB now. I had many issues. TWRP and CWM were no help, couldnt see phone to add new roms to it. ODIN was the only hope. I booted into recovery after going back to stock, did a new factory reset and am installing the stock with root. When i let it boot, it didnt go to encryption this time, but the first time i flashed the stock, it did. This is a mess to say the least.
EDIT: YEAH! done. No encryption and i got root. i used the image from here: http://forum.xda-developers.com/showthread.php?t=1968625 DLK3 worked for me. Good luck. i hope this helps. Ill be happy to explain more if you want.
Click to expand...
Click to collapse
I understand this is very old but I am going to make a note here in case anyone else gets into this problem. When you go back to stock, do the factory reset using the STOCK recovery. Don't install TWRP or anything else until you have cleared the encryption. At least, that's what worked for me.
I have an old Verizon Note 4 that I'd like to give to my wife's bed ridden grandmother. She could really use something to pass the time and talk with friends.
I wiped the phone to remove all my old stuff. I rebooted into recovery mode, wiped the cache partition and did a factory reset. When I rebooted and started to configure the phone it gave the message:
"The phone is locked because of an abnormal factory reset. Sign in to the Samsung account that was previously used on this phone to confirm that it belongs to you."
I never had a Samsung account, and I don't want to start now. I think the best course of action is to install a custom ROM. I dislike all the Samsung bloatware anyhow.
But I can't boot this phone because I can't get past this "abnormal factory reset" screen (presumably it's an anti-theft thing?). How can I install a custom ROM on this phone? Everything I've read says that I already need to have root before installing the ROM, which seems impossible since I can no longer have access to this phone's OS.
How can I proceed?
Dou you have TWRP? If not, make Odin Download Mode, put Rom Stock, and try again... root/unlock bootload/Twrp/customrom, etc
peterNYC said:
I have an old Verizon Note 4 that I'd like to give to my wife's bed ridden grandmother. She could really use something to pass the time and talk with friends.
I wiped the phone to remove all my old stuff. I rebooted into recovery mode, wiped the cache partition and did a factory reset. When I rebooted and started to configure the phone it gave the message:
"The phone is locked because of an abnormal factory reset. Sign in to the Samsung account that was previously used on this phone to confirm that it belongs to you."
I never had a Samsung account, and I don't want to start now. I think the best course of action is to install a custom ROM. I dislike all the Samsung bloatware anyhow.
But I can't boot this phone because I can't get past this "abnormal factory reset" screen (presumably it's an anti-theft thing?). How can I install a custom ROM on this phone? Everything I've read says that I already need to have root before installing the ROM, which seems impossible since I can no longer have access to this phone's OS.
How can I proceed?
Click to expand...
Click to collapse
Got to be in the phone to unlock the bootloader. Ive never seen this screen you speak of . Could you post a pic?
My phone was erased and reset remotely from one of the google accounts I was using. Now all recovery softwares require a rootef phone. All methods of rooting factory reset the phone. Will thr data be recoverable after two resets? Are there ways to root the phone without reseting. Currently on the latest stock build.
Sorry but I think the answer is no, it's the bootloader unlock process that will wipe the phone.