I am looking to sale the phone out because I am still used of Iphone, I have done root and activated my google account with my Hero, so Can some body tell me how to reset my Hero back to original factory status.
Thanks
http://forum.xda-developers.com/showthread.php?t=545588
That topic may help.
Go to Settings - Security - Factory data reset
It saids that it erases all data on the phone. And if you have rooted your phone you should probably unroot it first.
Do I need to unroot first before go to factory data reset?
mahlberg said:
Go to Settings - Security - Factory data reset
It saids that it erases all data on the phone. And if you have rooted your phone you should probably unroot it first.
Click to expand...
Click to collapse
actually it does not matter what you do first.
But i would suggest to unroot first, because after factory reset the initial setup will start and you will be prompted to provide all different kind of stuff.
If you unroot first and factory reset its in first sale status and the new user will get the initial setup when he turns on the phone for the first time.
You don't have to unroot if you don't want to. Factory reset just clears the /data partition, to root you have made changes to the /system partition. So if you want to unroot to you have to do it separately (there are some tutorials in this forum)
I have a Desire HD and to try fixing my poor gps I installed an older ROM (1.32), to see if that makes any difference. I didn't...
Now I want to send my phone to HTC for repair, but I want to do a factory reset first.
The problem is that it won't reset. I can select the reset, click through the warnings and the phone resets, but it simply restarts.
When I try to reset in the bootloader, the same happens.
Can anyone give me some tips?
In order to install an older ROM, I had to root my phone. Unfortunately, I can't remember the precise steps I followed to root it.
I tried some methods (psneuter/Visionary/ClockworkMod), but I can't tell which eventually did the trick.
Please help!
So you already tried flashing a stock RUU? 1.32 or 1.72 This should be the easiest way to reset your phone including unrooting etc. You can find these here Stock + RUU
Another way if you still have CWM installed and root / s-off / eng-off, you can use fullwipe.zip. easy wipe
But you need a ROM to install from your SD card.
You better go back to a stock ROM before sending in your device, warranty issues!
Rgds
I just installed the newest stock ROM, and it works like a charm!
Thanks for the tip. Guess I didn't search the forum hard enough
No problem!
You're welcome!
Rgds
After unlocking & rooting if I "Factory Reset" will my phone be again locked and unrooted and do I have to repeat the process again??? (I want to Factory Reset once, to make more internal memory with link2SD)
I unlocked and rooted my WFS by installing CWM Recovery method given on the post http://forum.xda-developers.com/showthread.php?t=1437545
Youll be ok you wont lose root or unlock mate
Yes, you don't lose the root if you do a factory reset, but if then you install a non rooted ROM you'll losed it
Enviado desde mi HTC Wildfire S usando Tapatalk
Factory Reset only clears your data partitions. Even if you flash a custom ROM, you'll still retain it after a factory reset. The user data will be reset along with the extra apps you installed.
Edit: I just realized that I am not in the Atrix forum but can't seem to delete the post. I apologize.
I rooted my Atrix 4g a couple of days ago and managed to unlock it yesterday. Now when the phone loads up I have lost root and continue to get "Can't establish reliable connection" when I try to add my Google account to the phone. Browsing the internet works and all things on the phone work except for what requires having a Google account (gmail, youtube login, android market).
I have read that the only solution to this is to do a hard reset. If I have unlocked am I safe to do a hard reset?
My other thought was to re-root and restore the Titanium Backup I took before unlocking. Maybe the system settings I saved would fix it? However when I go reboot to Fastboot and try ADB shell it no longer finds my device (USB debugging is enabled and my drivers must be up to date if I rooted three days ago).
If the easiest thing to do is just hard reset I am more than willing to do that I just need to know whether it is safe.
Model: Samsung Galaxy S3 AT&T i747
Hi!
I was forced to encrypt my galaxy s3 in order to receive corporate emails on my phone using the stock email app. However I never imagined that encrypting the phone would literally lock the memory and options to customize the phone.
I tried to root the phone to benefit from more flexibility and also debloat the phone. However during the rooting process, I could not mount /emmc/ when using ClockWorkRecovery in the startup menu. Based on what I found on the web, I figured it was due to the encryption.
I then tried to factory reset the phone to get rid of the encryption but I simply can't hard reset the phone from the OS or the startup menu. When doing the reset from the startup menu, the errors are "Can't mount /sdcard/". The reset continues but when the phone reboots, all my applications and personal data are there and the phone is still encrypted.
I read a lot about flashing a custom recovery via flashboot or ADB but I am reluctant to do it without guidance from the experts (you guys).
I deleted my corporate email account (It is my personal phone, I am not required to install exchange on it).
I tried to use an external sd card but as soon as the phone recoginizes it, I have to encrypt the card as well as a result from the corporate policies. I ejected the card and did not encrypt it.
I am new to android (long time iPhone user) and I would really appreciate your guidance on the methods to factory reset my phone or a different technique to get rid of the encryption because I am really stuck right now.
I have never encrypted an Android phone before. But maybe your response to these questions will serve as a "bump" to this thread.
1) What method did you use to encrypt the phone? Stock or 3rd party encryption?
2) Doesn't that same method also offer you the offer to unencrypt the phone?
3) If you used a stock method of encrypting the phone, then I'd assume your provider (AT&T?) tech support should be able to help you unencrypt it.
Eddie,
Thanks for your response.
1) I used stock method for encryption
2) Decrypt the phone is not possible apparently,only way is to factory restore the phone apparently
3) I went to the AT&T store and they were unable to factory restore (using the standard methods). They offered an exchange but since I purchase over the phone at a discounted price, I have to do the exchange using that method. Before shipping back the phone, I was wondering if I could fix it myself with the help of knowledgeable people.
CZ Eddie said:
I have never encrypted an Android phone before. But maybe your response to these questions will serve as a "bump" to this thread.
1) What method did you use to encrypt the phone? Stock or 3rd party encryption?
2) Doesn't that same method also offer you the offer to unencrypt the phone?
3) If you used a stock method of encrypting the phone, then I'd assume your provider (AT&T?) tech support should be able to help you unencrypt it.
Click to expand...
Click to collapse
I have never used the encryption but if the phone can turn on and is usable, cant you go into the encryption settings and turn encryption off? then you should be able to do anything (may be best to start with a factory restore first just so you have a fresh slate to work with)
1ofAKind said:
Model: Samsung Galaxy S3 AT&T i747
Hi!
I was forced to encrypt my galaxy s3 in order to receive corporate emails on my phone using the stock email app. However I never imagined that encrypting the phone would literally lock the memory and options to customize the phone.
I tried to root the phone to benefit from more flexibility and also debloat the phone. However during the rooting process, I could not mount /emmc/ when using ClockWorkRecovery in the startup menu. Based on what I found on the web, I figured it was due to the encryption.
I then tried to factory reset the phone to get rid of the encryption but I simply can't hard reset the phone from the OS or the startup menu. When doing the reset from the startup menu, the errors are "Can't mount /sdcard/". The reset continues but when the phone reboots, all my applications and personal data are there and the phone is still encrypted.
I read a lot about flashing a custom recovery via flashboot or ADB but I am reluctant to do it without guidance from the experts (you guys).
I deleted my corporate email account (It is my personal phone, I am not required to install exchange on it).
I tried to use an external sd card but as soon as the phone recoginizes it, I have to encrypt the card as well as a result from the corporate policies. I ejected the card and did not encrypt it.
I am new to android (long time iPhone user) and I would really appreciate your guidance on the methods to factory reset my phone or a different technique to get rid of the encryption because I am really stuck right now.
Click to expand...
Click to collapse
1ofaKind,
Had EXACTLY the same thing happen to me. Encrypted my S3 in order to access work exchange server. Tried CWM but cannot mount /emmc/ problem after booting into recovery. Have not tried to factory reset yet as I am wanting to learn more before I go that route. But basically I am in the same boat as you. The only difference is I was not required to encrypt an external SD card when I put it in my phone. Read about flashboot as well...maybe the only way to actually factory reset after encryption??
Sorry I cannot offer any solutions at the moment...but I will keep scouring the forums looking for a way.
If I learn something valuable, I will try to post it here to help ya out.
EDIT: Maybe you have read these threads, but there is some decent info in them. http://forum.xda-developers.com/showthread.php?t=1451655 & http://forum.xda-developers.com/showthread.php?t=1392037
good luck
Look into using Odin to restore a factory image.
Sent from my SAMSUNG-SGH-I747 using xda premium
I'm in the same boat here - had to encrypt my GS3 in order to receive corporate (Exchange Server) emails. Now can't update the OS on the phone which is more important to me than receiving corporate emails on the device.
Can someone tell me how to decrypt (UN-encrypt) the phone? Everything I've read says that a factory reset won't do it.
Please help!
CZ Eddie said:
Look into using Odin to restore a factory image.
Click to expand...
Click to collapse
Has anyone tried this? If so, did it work?
I clicked install rom from sd card in cwm selected f/w which i had copied into internal memory. Did factory reset in recovery.
Odin it back to stock.
This might be too late to help you guys, but here's what worked for me. I odined it back to stock. Then I went into recovery (volume down, power and home button) and selected wipe data/factory reset. This does of course erase all your data, so try to copy whatever you can onto a computer or something before doing this. You should end up with an unencrypted storage.
sid9102 said:
This might be too late to help you guys, but here's what worked for me. I odined it back to stock. Then I went into recovery (volume down, power and home button) and selected wipe data/factory reset. This does of course erase all your data, so try to copy whatever you can onto a computer or something before doing this. You should end up with an unencrypted storage.
Click to expand...
Click to collapse
ODIN will not recognize my phone when it is in download mode ...
tamon77 said:
ODIN will not recognize my phone when it is in download mode ...
Click to expand...
Click to collapse
After you hit start, unplug then replug the usb from the computer. I had some issues with it not recognizing it either to flash stock, but when i messed with the cord, it made the noise that i unplugged and it started working. Same thing with the root injected, only this time i fully unplugged it when the fiddling with it didnt work. Make sure you replace it into the same com port.
so, i seem to be having the same problem as all of you, only i encrypted to protect my data from agents. So, right now, i am *hopefully* :fingers-crossed: installing the root injected JB now. I had many issues. TWRP and CWM were no help, couldnt see phone to add new roms to it. ODIN was the only hope. I booted into recovery after going back to stock, did a new factory reset and am installing the stock with root. When i let it boot, it didnt go to encryption this time, but the first time i flashed the stock, it did. This is a mess to say the least.
EDIT: YEAH! done. No encryption and i got root. i used the image from here: http://forum.xda-developers.com/showthread.php?t=1968625 DLK3 worked for me. Good luck. i hope this helps. Ill be happy to explain more if you want.
tamon77 said:
ODIN will not recognize my phone when it is in download mode ...
Click to expand...
Click to collapse
ODIN (for me at least) wont see anything since im using Windows 8. On Windows 7, however, it works just fine.
Factory reset encrypted phone
hi,
I'm using CM11 as a rom.
I didn't want to reinstall stock rom, just to root it again later.
Installing updated version from external SD didn't work (updated the ROM but no decryption)
Tried to factory reset from recovery - didn't work, as the internal storage is encrypted it can't mount /sdcard/
however, from within settings menu, in backup&restore there's an option to do a factory reset - this is formatting internal memory altogether.
worked like a charm.
oxidase said:
After you hit start, unplug then replug the usb from the computer. I had some issues with it not recognizing it either to flash stock, but when i messed with the cord, it made the noise that i unplugged and it started working. Same thing with the root injected, only this time i fully unplugged it when the fiddling with it didnt work. Make sure you replace it into the same com port.
so, i seem to be having the same problem as all of you, only i encrypted to protect my data from agents. So, right now, i am *hopefully* :fingers-crossed: installing the root injected JB now. I had many issues. TWRP and CWM were no help, couldnt see phone to add new roms to it. ODIN was the only hope. I booted into recovery after going back to stock, did a new factory reset and am installing the stock with root. When i let it boot, it didnt go to encryption this time, but the first time i flashed the stock, it did. This is a mess to say the least.
EDIT: YEAH! done. No encryption and i got root. i used the image from here: http://forum.xda-developers.com/showthread.php?t=1968625 DLK3 worked for me. Good luck. i hope this helps. Ill be happy to explain more if you want.
Click to expand...
Click to collapse
I understand this is very old but I am going to make a note here in case anyone else gets into this problem. When you go back to stock, do the factory reset using the STOCK recovery. Don't install TWRP or anything else until you have cleared the encryption. At least, that's what worked for me.
Hi all,
I ran into an issue while trying to root my Samsung Galaxy S III. I used a tutorial from Max Lee on Youtube (can't post link) to help me get through the process . There was a step that used Titanium Backup to check if you rooted your phone correctly. However when I downloaded Titanium Backup and tried to open it, I didn't see the superSU request window like it appeared in the tutorial. It was stuck on "asking for root rights..." I decided to reinstall Titanium Backup to see if it would help. After uninstalling it, I realized my Play Store would not load anything. I looked at some other apps and they wouldn't load either (Gmail, Hangouts, some games, etc). I tried logging out and back into my Google account but that didn't work either. A lot of my apps aren't working after attempting to root my phone and I'm not sure what the issue is.
I'm new to this sort of stuff and I couldn't really find an answer for my problem (at least not that I could find on Google). Sorry if this has been asked already! Could anyone tell me what I could do to get my phone back to it's original state at least? I'm kind of afraid to try and root again if I do get a fix for this. Also, factory reset is going to be my last option ;_;.
Samsung Galaxy S III SGH-T999 running Android version 4.1.2
Thanks!
If you can, back up your internal sdcard data. It's very likely you may have to do a factory reset which can erase it.
(BTW, when you get it going again, consider using the free unlock method in the General section. Once you update you can't do it free anymore)
OK, so first, only use what info you find in the T999 forums. Everything you need is here and it's hard to help fix things caused by info gained elsewhere.
Do you have a custom recovery installed? (Twrp or cwm) if so boot recovery and factory reset. This will wipe all apps and data (except internal sd...at least it shouldnt). With luck, this is all you need to do. Reboot and hopefully it'll be working so you can reinstall your stuff. If you have stock recovery, still do this, but it WILL wipe ALL user data).
If that doesn't work, the easiest and most reliable next step is to flash your current firmware build via Odin, and factory reset from settings or stock recovery. (wipes all data).
Then you can unlock and update if you so choose. You can find your firmware and instructions in my firmware thread stickied in the development section. (You'll probably want to use the root66 versions)
If you have any questions feel free to ask. Better safe than sorry. But keep in mind just about everything you could possibly need or want to know has been covered, so don't forget to search for your answers first.
If you still want root after all that, we have several extremely easy options.
Good luck!
Sent from my SAMSUNG-SGH-T999 using Tapatalk