[Q] Help: My DHD doesn't boot - Desire HD Q&A, Help & Troubleshooting

Hi all.
First of all I'm french so sorry if my English goes wrong.
Good reading.
I'm posting there because my DHD doesn't want to boot anymore: impossible to get something on the screen...
=> No boot, no bootloader, nothing.
The whole story: I bought my Desire 1 year ago, simlocked by my carrier (SFR).
Everything was going good: root, unsimlock and all this kind of stuff.
My Repair Warranty (the one from the store, not from HTC) was ending on February 5th, so I decided to bring my Phone there because the Volume button was unstuck.
Back from the repair center (HTC SFR FRANCE), they changed the whole body of the device but also the battery
Why: I don't know.
But the whole point is that they updated the device to Android 2.3.5 (3.13), which is the last update from my carrier with Sense 3.0... Bye bye Virtuous Quattro!
It was simlocked again and it was impossible to use my phone.
I decided to make all the stuff again to get it work: root, unsimlock, S-OFF...
It was impossible to Downgrade to 1.32.
After creating the GoldCard and put the image on the SD, while trying to "install" it, the bootloader was displaying Incorrect CID and fail...
I tried again 2 times, thinking that I did a wrong manipulation: same result.
At the third fail, I turned off the phone (Press "Power" to power off in the BootLoader). And then impossible to turn it back on.
At the beginning the LED was blinking when it was connected into an USB port or while charging it.
But then nothing. At all.
Sad to say it but my DHD seems to be bricked now...
I tried to get to the bootloader, to make a Soft Reset ( Volume Down + Volume Up + Power ), to take out the battery for a long time, to charge it up with differents adaptators/cables (but not with an other battery).
I think that this is a battery problem. Shoul I order an other one to test?
What do you think?
Thanks,
Arnaud.
PS: I noticed something weird in the battery "case". Like if the bottom of the hole wasn't replaced. We can see the internal wires an components inside the device...
Is it normal? Is it the same on your phone?

First of all, stop pushing all the buttons as it will most likely do nothing. To enter hboot is Vol down + Power and nothing else before, in between, or after.
Check this thread out CAREFULLY and follow the steps. This is a no fail tool, and unless you do something wrong in the process, the result will by default be success.
http://forum.xda-developers.com/showthread.php?t=1259821

i would try another battery.. they arent that expensive
and no its not normal to see wires and stuff so you should assemble it correct..
this video might give you an idea on how to..
http://www.youtube.com/watch?v=JfatoeWbMRk
and no need to unlock the bootloader with tools any more
htc har released unlocked bootloader for desire hd
http://htcdev.com/
then you only have to set s and r off

Thanks for the answers.
I ordered a battery. I will let you know!
I will try the AAHK tommorow!
Thanks a lot,
Arnaud.

But I don't think you really understood my problem.
I can't boot! So how do you want me to use AAHK?
EDIT: by the way I managed to get the LED blinking 4 or 5 times while connecting the phone to my pc. But that's all.

Related

*UPDATE* Help - Phone won't boot after attempting Sim Unlock

Hi Guys,
I am aware of how to upgrade a ROM, how to Use HardSPL and how modifying in general works, although I think I may have really broken the phone now.
I had OliNex 1.40 installed since forever. I have used several Roms in the past including EnergyROM, Ahen's Roms and I have currently been using Makeveral's BSB6.5O Rom, and it was working great.
The last time I tried to use the unlock, i tried to flash it with the 'Subrata' unlock package (the one with Step 1,2 and 3' folders. It didnt work both times I tried so I gave up. It said it was unable to write to the phone. I reflashed with BSB Rom and all was well.
Today, I found a seperate unlocker. It was a simple .exe file that opened up what appeared to be the 'CustomRUU' application. The screen initially went black and then the program said that it lost connectivity. I did read that it used Cmonex HardSPL but I did it anyway (I take responsability for this error) and from then on, the phone will not boot. No matter what combination of Hard reset button combinations I use, nothing happens. No vibration, no light around the centre button that I can see, nothing.
So is there anything, anything at all that I can do? Or have i totally F**ked it?
I have also done alot of searching both on here, PPCgeaks, all the forums.
Let me know, cheers guys.
I had a similar problem: Screen was black, no reaction from the phone. But i was able to connect it to my computer, it was not really detected, even though
i was able to flash a new Rom with a Custom RUU. Perhaps you could try that?
Try to change the rom . Pull out the stylus , Press the reset button and hold the VOLUME DOWN and the right down button . After connect to pc
The phone is in an Off state - I recharged the battery in it overnight - no white glowing ring around the centre button. No combination of buttons work - nothing happens and the device is off still.
OK, regardless of what has happened, Ive sent the phone to Victoria (Australia) to be repaired or replaced under warranty.
I just hope that it is so scrambled that they cant figure out that the device has been toyed with - will keep everyone updated!
btw - does anyone understand what technicians with more advanced tools would be able to determine (if anything)? Do they use special hardware to view the contents of the ROM or how does it all work?
thanks friends
Well..not exactly, but they have probably tools to examine the flash/memory/parts of the phone. interesting question
Update!
I sent the phone away to the Three mobile repair centre - the phone is back, fully repaired and Running BsB again.... just awesome.
it seem they replaced all the components of the phone except for the shell itself, I dont really know why they didnt just replace the phone? lol
EDIT: I forgot to mention that I told them the phone wouldn't boot after an overnight charge - thanks 3!
Sorry for bumping.
I have the same problem! I used the same program; 'DiamonCustomRUU.exe'
The screen became black. I can't open the bootmenu, soft- and hardreset doesn't work
It's a Dutch branded Vodafone TD.
I have to send it to Vodafone for repairing?

[Q] Dead phone after update, any way to bring it back

Hi guys, need very quick help from you, as I think I have bricked the phone which suppose to be a Christmas gift for may son. I was trying to revert phone from root and custom rom to stock. I've downloaded older OTA update (one of very first ones with android 2.2) an installed it in bootloader. Phone booted fine, and I went for official update. It showed to me there is update available to android 2.3. I have downloaded it and phone rebooted in to update mode. After progress bar gone to the end it disappeared and phone stayed in that update mode (logo with phone and green arrows shaped it to circle) for nearly half an hour. I though, some thing had to vent wrong so I decided to turn off phone, but power button gave no effect, so I pulled battery out for few seconds. After I have putted it back phone never turned on again. I mean is completely not responding. Pressing power button for even minute doesn't wake it up, it is not possible to go to the bootloader. There is no characteristic vibration when it turns on. Basically it behaves like there is no battery in socket but there is, and it is fully loaded as I charged it before updating. When phone plugged to AC or computer LED is not lighting as well whatsoever.
Please, can any one help with this one? I in rush as phone is a Christmas present for my son who lives in Italy and I supposed to ship this today to make it arrive b4 Christmas. This is why I can not spend to much time on searching forums.
Thank you
Check battery pins
hedeon said:
Hi guys, need very quick help from you, as I think I have bricked the phone which suppose to be a Christmas gift for may son. I was trying to revert phone from root and custom rom to stock. I've downloaded older OTA update (one of very first ones with android 2.2) an installed it in bootloader. Phone booted fine, and I went for official update. It showed to me there is update available to android 2.3. I have downloaded it and phone rebooted in to update mode. After progress bar gone to the end it disappeared and phone stayed in that update mode (logo with phone and green arrows shaped it to circle) for nearly half an hour. I though, some thing had to vent wrong so I decided to turn off phone, but power button gave no effect, so I pulled battery out for few seconds. After I have putted it back phone never turned on again. I mean is completely not responding. Pressing power button for even minute doesn't wake it up, it is not possible to go to the bootloader. There is no characteristic vibration when it turns on. Basically it behaves like there is no battery in socket but there is, and it is fully loaded as I charged it before updating. When phone plugged to AC or computer LED is not lighting as well whatsoever.
Please, can any one help with this one? I in rush as phone is a Christmas present for my son who lives in Italy and I supposed to ship this today to make it arrive b4 Christmas. This is why I can not spend to much time on searching forums.
Thank you
Click to expand...
Click to collapse
After reading what you said i think that you placed battery wrong. Check the pins inside the phone with battery pins.
whiperhack said:
After reading what you said i think that you placed battery wrong. Check the pins inside the phone with battery pins.
Click to expand...
Click to collapse
That was my first idea too but, no m8, battery is placed ok....
Try pressing volume down+power button for a while then leave the power button while still pressing the voulme key. You should boot into the bootloader.
if4ct0r said:
Try pressing volume down+power button for a while then leave the power button while still pressing the voulme key. You should boot into the bootloader.
Click to expand...
Click to collapse
Tried that too, still dead
Try connecting you DHD to the PC.
Download one of these Stock RUU's : http://shipped-roms.com/index.php?category=android&model=Ace
Run the installer from PC. See if it detects the device.
if4ct0r said:
Try connecting you DHD to the PC.
Download one of these Stock RUU's : http://shipped-roms.com/index.php?category=android&model=Ace
Run the installer from PC. See if it detects the device.
Click to expand...
Click to collapse
I understand I should not be worried that all of these RUU's are listed as for model: ACE?
Not at all. 'Ace' is the codename HTC gave to Desire HD/Inspire. Just choose the RUU that fits your location(i.e. WWE stands for WorldWide Edition).
if4ct0r said:
Not at all. 'Ace' is the codename HTC gave to Desire HD/Inspire. Just choose the RUU that fits your location(i.e. WWE stands for WorldWide Edition).
Click to expand...
Click to collapse
OMG! I was previously looking for stock roms and everytime I ended up on that site from your link I was annoyed that someone is giving a wrong link to roms for wrong phone. Silly me!
I am downloading right now.
if4ct0r said:
Try connecting you DHD to the PC.
Download one of these Stock RUU's : http://shipped-roms.com/index.php?category=android&model=Ace
Run the installer from PC. See if it detects the device.
Click to expand...
Click to collapse
No it says phone not connected (error[170])
hedeon said:
No it says phone not connected (error[170])
Click to expand...
Click to collapse
My idea is to double check again the battery position in the socket and if it is ok try to leave it 5 minutes alone on the AC adapter. If this will not give good results, go to the appropriate HTC representative.
when you connected it to your computer... did it ask you to install qload drivers?
if not, go into device manager on your computer, then plug in your phone. If you see an unknown device that shows as qload something or other, then sorry to say, its bricked.
The only way to recover it now is via jtagging or replacing the mainboard (which generally is what they do when you send it in for warranty repair)
whiperhack said:
My idea is to double check again the battery position in the socket and if it is ok try to leave it 5 minutes alone on the AC adapter. If this will not give good results, go to the appropriate HTC representative.
Click to expand...
Click to collapse
Yes, I thought about it as phone behave like it has no power at all. But this is not the case, as I have been flipping that and another battery in every possible position. And I know which one is correct as I can see where pins are in battery pocket. I left it alone under charging and other time with no battery at all hoping that will hard reset phone. No effect at all .
JSLEnterprises said:
when connected to your computer... did it ask you to install qload drivers?
if not, go into device manager on your computer, then plug in your phone. If you see an unknown device that shows as qload something or other, then its bricked, sorry to say
Click to expand...
Click to collapse
I had drivers previously installed. But I am not entirely sure are we talking about same thing as I don't know what QLOAD is. Anyway comp doesn't see any recognised or unrecognised device that could be my phone...
I am not worrying about damn phone as if it is hard bricked tech guys in service will not probably spot that it was rooted. So they will replace, or if not I will go to insurance company. Problem is it takes to much time, I wont make it b4 Christmas.
Thank you guys,
anyone has some other ideas? Please...
desperation bump
Sorry.. It really seems to be beyond software-repair, If it cannot boot in the bootloader or be recognized by PC there's really not much we can do. We need the device to start in some way.
Although one last thing that we haven't tried and can try is to see if it can be accessed via adb or fastboot. (Although I highly doubt it since the RUU also wasn't working).
I've attached the adb and fastboot files required to test that. Extract it, double-click on StartHere.bat and type "fastboot reboot" or "adb reboot". If it returns an error citing device not found then this too has failed.
(This probably wont work.. desperate action)
Another silly thing that might be tried is to try to put your phone on charging via a charger(not USB via PC) and then try to switch it on. Try normal switching, switching on to bootloader(volume down press)...
If these don't work then you really should give it to the repair center.. you're right that they wont probably realise that it was rooted and would probably change the main board.
if4ct0r said:
Sorry.. It really seems to be beyond software-repair, If it cannot boot in the bootloader or be recognized by PC there's really not much we can do. We need the device to start in some way.
Although one last thing that we haven't tried and can try is to see if it can be accessed via adb or fastboot. (Although I highly doubt it since the RUU also wasn't working).
I've attached the adb and fastboot files required to test that. Extract it, double-click on StartHere.bat and type "fastboot reboot" or "adb reboot". If it returns an error citing device not found then this too has failed.
(This probably wont work.. desperate action)
Another silly thing that might be tried is to try to put your phone on charging via a charger(not USB via PC) and then try to switch it on. Try normal switching, switching on to bootloader(volume down press)...
If these don't work then you really should give it to the repair center.. you're right that they wont probably realise that it was rooted and would probably change the main board.
Click to expand...
Click to collapse
Sigh... I got "waiting for device" forever in CMD... As you said, it's dead. Gonna send it to HTC in Monday...
Thank you all, appreciate your time
Hello hedeon,
I have the same experience today, as you state in the first post in this thread.
Did you, and how solve the problem?
Is there people with the same problem? This morning I receive notification about system update for my HTC Desire HD. The rest is exactly same problem from the top of this story = death + death + death.....
The problem is that you PULLED THE BATTERY WHILE UPDATING! Have some paitience. I switched on my DHD after 3 months and it needed updating. Takes around 20 mins to complete update
Sent from my HTC Desire HD A9191 using xda premium
GuyInTheCorner said:
The problem is that you PULLED THE BATTERY WHILE UPDATING! Have some paitience. I switched on my DHD after 3 months and it needed updating. Takes around 20 mins to complete update
Sent from my HTC Desire HD A9191 using xda premium
Click to expand...
Click to collapse
May be, but updating started with downloading, then resetting, and then green line was growing up to 1/3 of total size, and at that size stay more then 20 min. Then I try to to push every button, and every combination of buttons, and after 10 minutes more I had pull battery out.
Was it too impatient ?
What was the Android version before you rooted if you can remember and which tool did you use to root?
From what you wrote earlier, it asked you for a 2.3 update which means you probably flashed a Froyo RUU as stock, to bring the phone back to stock ofc.
However, if your DHD came with stock Gingerbread, flashing a Froyo RUU will most definitely screw the phone. I'm not sure if it's beyond repair atm or not, but if that was the case, even if you didn't mess with the battery, chances are the phone would never boot anyway.
Look into AAHK thread, I think there is a good how to there.

[Q] How to unbrick my DHD?

Hi, I attempted to root my Desire HD yesterday, and it went horribly wrong.
I followed the instructions, and it was all going well, until the process effectively froze. From researching this, I found that where it would appear I had gone wrong was that my SD card was not mounted.
I attempted to restart my phone, but the buttons had no effect, so I removed the USb cable. This took to me to a screen on my phone where it showed some options, which I understand are normally navigated by the volume and power buttons but again, these did nothing. I couldn't turn my phone off, and I was unable to remove the battery, despite following online videos on how to do this... In the end, I left my DHD to run out off battery in the hope that maybe a simple restart would roll back the whole process. When it eventually ran out of battery, I briefly charged it (so as to be able to turn it back on). Whilst charging, the orange LED flashes, then stays on. I then pressed the power button. It now shows the simple "HTC" screen, until it runs out of battery, and again, the buttons have no effect. How do I return to the original state of the phone? There's no warranty on it or anything so I have no qualms about taking it apart if that is required.
Did the screen It took you in have green androids at the bottom thats called h -boot or was it in clockwork mod recovery
It had green androids at the bottom, with I think 3 of them at different angles
Hey dude.
Don't panic.
Follow my instructions here, http://forum.xda-developers.com/showthread.php?p=22306501 and all should be well.
Greg.
Sent from my Desire HD using Tapatalk
Did you have any luck?
Sent from my Touchpad using Tapatalk
No - I've found an image and put it on the mSD card, and it's recognised, but then it goes to the same old screen with all the options...
First of all, does your buttons (volumes and power) work fine in hboot screen?
What it your recovery? The DHD original one or CW re. or other custom re?
From above, if it is the original one, does your DHD unlocked?
The volume and power buttons work fine.
I don't know which PD98 I have, it's one I found online. I want to return back to my standard DHD, not root it.
Yes, it is unlocked.
May I know how you tried to root your phone? And the information in the hboot screen (which have 3 android with different angle) just after the line ***Unlocked*** It should be looks like S-ON / S-OFF
I used the following video: youtube.com/watch?v=zY8TFZ2Owk0
Although I read somewhere to put it in "charge-only" mode, which I reckon is where I went wrong.
There isn't a "unlocked" line as such (but it is unlocked as I did that myself using the codes etc online) but it's S-ON
Dude... it should be a unlocked line if you had unlocked the device... I am saying the HTC dev. unlock.
Had you ever tried to flash the clockwork recovery?
But what I guess is the boot.img broken or at lease sth wrong with it, may I know which step you had starting fail? You can point it with the uTube video(like the process goes well until 3:45 in the video)
---------- Post added at 02:09 AM ---------- Previous post was at 01:58 AM ----------
You can try flashing the newest RUU to solve it (with all data safe). Depends on your luck.
baynesy said:
I used the following video: youtube.com/watch?v=zY8TFZ2Owk0
Although I read somewhere to put it in "charge-only" mode, which I reckon is where I went wrong.
There isn't a "unlocked" line as such (but it is unlocked as I did that myself using the codes etc online) but it's S-ON
Click to expand...
Click to collapse
Yeah it needs to be in charge only mode when you run the hack kit.
As a side note, they should really change (or add more information) to that video as it's not entirely accurate.... I have never had to rename a ROM 'update.zip' for it to work, and you definitely don't need to go into the bootloader each time to get to the recovery. And you need to do more than wipe the cache beforehand.
Hey mate,
Had a similar issue, couldn't use the volume buttons to navigate, however, i let it sit on that screen for about 1-2 minutes, then i was able to use the volume buttons. Not sure why, probably just took a really long time to load up.
Hi... Are you still here?
Brick DHD
Hi, I have similar problem as baynesy with small differences.
I did root my Desire HD too, but in Ace advanced hack kit. I di mSD card as goldcard, next a put PD98IMG.zip (1.32.X) on sdcard. Then I started with root first three steps going well. After succesfully installing root, clockworkmod and first radio start next step flash new radio and here was the problem. Connection with PC fell and flashing was stoped. Now I have only black background without any mark of starting of device. Only orange LED flashes.
I tryed to remove battery and wait 10 minutes but without any succes.
Please can you help me with this problem?

[Q]

I might ruined my defy+
When I bought it, it was in German, i changed it to dutch and had android 2.3.6
Flashed it with the all-in-one Defy beginners guide
Had a working android version afterwards, only calling/sms/2g and 3g didn't work. Didn't try to fix it because i wanted to flash the latest cm7.2.
Don't know what i did after that (afterwards we went to carnaval, so i drank to much). I know I installed a uk rom 2.3.6 version and here it went wrong. It went into a bootloop. Got the M logo and spinning white thing around. Tried installing differnt roms, none worked. And now my phone doesnt do anything, wont start or go in to bootloader. RDS light find it but white led wont go on.
IMEI/ESN/MEID: N / A
Technology: N / A
Software Version: N / A
Flex Version: N / A
Bootloader Version: v0x000910
DRM Version: N / A
AP Die ID: 1040020f1fab3a0a0000d8ff0100
BP Die ID: 0000000000000000000000000000
AP Public ID: 9aff8fe986ef65565a0a1e805942bbeaa8460f87
BP Public ID: 0000000000000000000000000000000000000000
Tried different roms, didn't work. Tried the following
"Common Problems/Questions
Black Screens when booting up: (!) Tried to install a version of Android with a lower CG Version than the one currently on the phone.
Weird behavior after installing a Fixed SBF: Install a matching Nandroid backup with your SBF, and remember to clear Cache/Dalvik Cache using Recovery.
Installed full Gingerbread SBF and can’t go back to another rom: (!) aha! We have a issue here!, latest Stock Gingerbread full SBFs comes with a Version 5 of the CG, meaning until not long ago you were pretty much screwed. But wait, there is hope! A one kind Éclair has been found in China Defys that comes with Version 5 CG!.
How to fix it:
Download this SBF and Flash it
Root your Phone
Download 2nd Init 1.4.2 and Install ClockworkMod Recovery
Download and install this Nandroid Backupwent wrong here, multiupload is gone so couldnt continue
Enter Recovery, Wipe Data/Cache
After wiping, turn off your phone
Turn it on and get immediately into Bootloader mode
Flash this Fixed SBF
Delete Data/Cache again and reboot"
Anyone got a answer for this? I am searching this forum for over 6 hours in the last days.
Mate, when you say it doesn't start... Nothing happens when you hold the power button? Not even the M logo (bootscreen) shows up?
Can you access stock recovery? When your phone is off, press and hold Volume UP button and power button. Does anything happen?
When you enter the bootloader, what does it say? Please write everything down.
I'm 99% sure that your phone isn't dead, you've just flashed some wrong stuff. First of all, CM7.2 is not compatible with 2.3.6. There is a CM7.2 DEFY+ version, but it works with 2.3.4 only. If you used a normal defy CM7.2, it's for Froyo only. Anyway, whatever version you used, it's not strange that it wasn't successful.
P.S I've done the same thing first time I've tried to update to some custom ROM
One more thing. After CM7.2 flashing resulted in a frozen bootscreen (M logo), please write down all the steps you did? It's kinda hard to figure out from that guide you've posted..!
niksy+ said:
Mate, when you say it doesn't start... Nothing happens when you hold the power button? Not even the M logo (bootscreen) shows up? Yes nothing shows, looks like the batt is empty but that isn't the case
Can you access stock recovery? When your phone is off, press and hold Volume UP button and power button. Does anything happen?
No nothing
When you enter the bootloader, what does it say? Please write everything down.
I'm 99% sure that your phone isn't dead, you've just flashed some wrong stuff. First of all, CM7.2 is not compatible with 2.3.6. There is a CM7.2 DEFY+ version, but it works with 2.3.4 only. If you used a normal defy CM7.2, it's for Froyo only. Anyway, whatever version you used, it's not strange that it wasn't successful.
P.S I've done the same thing first time I've tried to update to some custom ROM
One more thing. After CM7.2 flashing resulted in a frozen bootscreen (M logo), please write down all the steps you did? It's kinda hard to figure out from that guide you've posted..!Didn't came to that
Click to expand...
Click to collapse
Do you have a good link witch describes how to go from 2.3.6 to 2.3.4? For when my phone works again.
thank you.
taarmen said:
Do you have a good link witch describes how to go from 2.3.6 to 2.3.4? For when my phone works again.
thank you.
Click to expand...
Click to collapse
Not really, buddy :-/
You should have answered my questions, that way I could have written you a step-by-step guide
What you should do:
0. Phone's off
1. Enter stock recovery
2. Wipe data and wipe cache
3. Turn off phone
4. Enter bootloader
5. Flash full stock 2.3.4 sbf - http://www.mirrorcreator.com/files/1HLS00W4/
6. Your phone should boot up normally after the process is done
If you can not enter stock recovery, then just enter bootloader and flash the sbf. The thing is, those fixed sbf's don't have all the codegroups, so some stuff from CM7.2 has probably remained in your system. Full sbf should do a much better job. But, it would be great if you can enter stock recovery. That way the flashing must be successful.
Note, I haven't tried that 2.3.4 sbf! But it's the only one I could find. I need it too and I will test it tomorrow morning, so if you want, you can wait for me to test it first. (I need it cause my defy+ is on Froyo now, and Froyo and defy+ don't really like each other ) I have tested one 2.3.5 sbf, I can point it to it if you wish so. (It doesn't matter which android version it is, as they all have version 6 signed codegroups, so you can switch between them without worrying! Only some latest 2.3.6 ROM's are signed as version 7, but it's highly unlikely that you have flashed your phone with one such)
I Agree with niksy+, can't help, I have a Green Lens Defy, so all i have to say is good luck, and a step-by-step would have been nice
Thank you for the effort, my defy+ is braindead. When i connect it to my pc the white top led goes on. And that is it, nothing on RSD, wont boot, wont go in the bootloader
There's a trick for that i think i remeber it's:
Plug phone it with rsd ready (the phone should be dead with white led)
Pull battery out and press vol up + down
Put battery back in
It might not be exactly that but i can assure you i read somewhere what to do with your issue
Sent from my 1Ghz CM7 + CM9 Defy
crakeron said:
There's a trick for that i think i remeber it's:
Plug phone it with rsd ready (the phone should be dead with white led)
Pull battery out and press vol up + down
Put battery back in
It might not be exactly that but i can assure you i read somewhere what to do with your issue
Click to expand...
Click to collapse
That process is called "force bootloader method" and it can be done on any and every Motorola, as far as I know..! (I've done it on my previous E398, ROKR E1 and ROKR E8 phones (yeah, I've killed all my phones dozens of times )) and, yes, sometimes it does get you into the bootloader when the normal way doesn't!
So, as crakeron said:
1. Battery out
2. Wait couple of seconds (to make sure the phone goes completely out of power > completely off)
3. Start up RSDlite (v5.3.1 minimum!)
4. Connect your phone to the usb (yes, without the battery)
5. Now, you need to press and hold a combination of buttons and insert the battery WHILE holding the buttons pressed and keep them pressed for couple of seconds.
*I'm not sure what the combination of keys is it, but I would try:
a) Volume UP and Volume Down
b) Volume UP and Power Button
c) Volume Down and Power Button
d) Volume UP and Volume Down and Power Button (this one is the least likely, I think)
6. Your phone should show up in RSDlite and you can flash it then. The bootloader maybe won't show up on the phone screen, but if it shows up in RSDlite - it's all that you need!
This forcebootloader thing isn't quite easy and it may take couple of tries to hit the exact needed timing, so try all combinations a couple of times. Let us know if you pull this off!
i have the popcorn out for this one - fun thread! will the defy be rescued??? tune in next time, same bat board, same bat sub board!
taarmen said:
I know I installed a uk rom 2.3.6 version and here it went wrong. It went into a bootloop. Got the M logo and spinning white thing around. Tried installing differnt roms, none worked. And now my phone doesnt do anything, wont start or go in to bootloader. RDS light find it but white led wont go on.
Click to expand...
Click to collapse
If the UK 2.3.6 ROM you installed was this one then you will not be able to downgrade to any other 2.3.6 ROM (except I think this one), let alone 2.3.5, 2.3.4 or Froyo (it does say that in the thread you linked).
You should still be able to flash either of those 2.3.6 ROMs with RSD Lite. But no other ROM - until some more with CG 7 or above become available - and it's currently not rootable either. So no chance of CM7 or other such like goodies. At least you should be able to get a working phone that you can sell on eBay if you desperately don't want to be stuck with the T-Mobile 2.3.6 ROM.
Morals of the story:
1) Read before you flash
2) Keep a written record of what you did (I know, boring)
Good luck, let us know how you get on.
niksy+ said:
That process is called "force bootloader method" and it can be done on any and every Motorola, as far as I know..! (I've done it on my previous E398, ROKR E1 and ROKR E8 phones (yeah, I've killed all my phones dozens of times )) and, yes, sometimes it does get you into the bootloader when the normal way doesn't!
So, as crakeron said:
1. Battery out
2. Wait couple of seconds (to make sure the phone goes completely out of power > completely off)
3. Start up RSDlite (v5.3.1 minimum!)
4. Connect your phone to the usb (yes, without the battery)
5. Now, you need to press and hold a combination of buttons and insert the battery WHILE holding the buttons pressed and keep them pressed for couple of seconds.
*I'm not sure what the combination of keys is it, but I would try:
a) Volume UP and Volume Down
b) Volume UP and Power Button
c) Volume Down and Power Button
d) Volume UP and Volume Down and Power Button (this one is the least likely, I think)
6. Your phone should show up in RSDlite and you can flash it then. The bootloader maybe won't show up on the phone screen, but if it shows up in RSDlite - it's all that you need!
This forcebootloader thing isn't quite easy and it may take couple of tries to hit the exact needed timing, so try all combinations a couple of times. Let us know if you pull this off!
Click to expand...
Click to collapse
Wel I hope that iolinux333 has enough popcorn because non of the mentioned forced bootloader steps works
When i put my + on the usb nothing happens for a few minutes after that a withe led will shine. Thats all.
Thank you all!
I asked you already on tweakers.net, but I'll ask the same questions here:
What's the status of your battery? (Full, empty, half-full?) What version of RSD-lite did you use? What version of drivers are installed on your computer? How many times did you try the different key combinations after pulling out battery, connecting to your computer? What did you see at each step?
Fotogravin said:
I asked you already on tweakers.net, but I'll ask the same questions here:
What's the status of your battery? (Full, empty, half-full?) What version of RSD-lite did you use? What version of drivers are installed on your computer? How many times did you try the different key combinations after pulling out battery, connecting to your computer? What did you see at each step?
Click to expand...
Click to collapse
Been away for a few days. Back and ready to repair, I appreciate all your help.
no sim and sd-card
win7 64-bit
Battery is Full
RSD Lite version 5.6
motorola 5.4.0 usb drivers 64-bit
Tried all combinations at least 10 times. First I disconnect usb -> take out bat -> make combination and count to ten -> put in bat -> holds for minimum of 10seconds -> click on "show device" on RSD -> Nothing show
Nothing ever shows.
You really should give us more... What happens when you try to power it on? I think you only get black so, does power+vol(+) give you something or do you get a white led when you plug it in the pc?
If yes, it should be recognizable. I don't think you can get into bootloader mode when power-on gives nothing. Maybe by putting the battery back while holding the volume(+) I think and the power button. (like stated earlier) But I thought the white led was enough.
If you don't get the white LED and you only get black screen, maybe try to borrow a battery from someone...
If you get the white LED but RSD doesn't find it: try a few ports, maybe other PC, ....
I also think a Win7 window should pop up first with something like: 'Motorola diag... device found' (or maybe something completely different)
Then I think the easiest = warranty. I'm from Belgium. Had to send it to a repair center in the Netherlands (for a totally different reason) and it took them a while to fix it (it needed to be send elsewhere, .. ).
Just tell them you tried to update your rom and it wend wrong. Anyway, it takes about a month I think...
labsin said:
You really should give us more... What happens when you try to power it on?
Compleet black nothing happens
I think you only get black so, does power+vol(+) give you something
Still nothing
or do you get a white led when you plug it in the pc?
Yes I got that
If yes, it should be recognizable. I don't think you can get into bootloader mode when power-on gives nothing. Maybe by putting the battery back while holding the volume(+) I think and the power button.
Still nothing, not even the white led
(like stated earlier) But I thought the white led was enough.
If you don't get the white LED and you only get black screen, maybe try to borrow a battery from someone...
If you get the white LED but RSD doesn't find it: try a few ports, maybe other PC, ....
Haven't been able to trie different pc's. Tried differt usb ports, even those of my mouse and keyboard so I know they fully function, only white led
I also think a Win7 window should pop up first with something like: 'Motorola diag... device found' (or maybe something completely different)
nothing to show
Then I think the easiest = warranty. I'm from Belgium. Had to send it to a repair center in the Netherlands (for a totally different reason) and it took them a while to fix it (it needed to be send elsewhere, .. ).
Just tell them you tried to update your rom and it wend wrong. Anyway, it takes about a month I think...
Think i got to trie it,what can hapen if they found out i lied?
Click to expand...
Click to collapse
Thank you for helping me, I just tried RSD Lite 5.7 and also nothing.
Sorry a bit late. You didn't lie
I should be recognizable. Especially with a full battery. If not, you might have had a bad install and they might have to replace the botherboard.
If you don't mind waiting a couple of days longer, bring it to the place you bought it. Then the delivery costs are free. But could take 1-2 weeks longer.
IF they do conclude it is your fault then you have to pay an amount of money to deliver it back or you can pay for repairing it (for motherboard could be 80-100 or more, actually don't know). Again when you went trough shop this takes a week or so. (motorola => shop => 3 days nothing => you => 3 days nothing => motorola).
They are not that picky at motorola except for water damage maybe (check for a red sticker below the battery. If it is still white => no prob)
Thank you all. I've sent my phone to the store where i bought it, on friday and the next friday i got it back. With a fresh stock rom.

[Q] [HELP] Desire messed up after alpharev

Hi there,
I had a very nice trip with my rooted desire with a miui rom on it for now maybe, 1 year smthg.
Recently, i bought a new µSD and wanted to prepare it for my phone ; i downloaded rom manager, and tried the "partition SD" functionality, which told me that i would have to update my clockworkmod, which i tried with the "update recovery" in it, which failed.
After a while, i found that i forgot to S-OFF my phone, and that was the reason why i couldn't update the recovery. So i decided to S-OFF. Unfortunately, my phone didn't went to the last step, and stayed stuck at the boot screen until its battery died, maybe an hour after.
I began a long journey trying to figure out if my phone was bricked or not, since i wasn't able to boot it up ; only the hboot was responding. I tried MANY ways, MANY posts, i tried to flash with a nand backup without success ('access denied'), i tried to flash just the recovery (same or 'signature failed'). I tried to put a PB99IMG.zip file from alpharev into my phone without any success...
BUT. I succeed in recovering my phone with putting a stock PB99IMG.zip from shipped-roms and it boots up very well on a crappy sense rom.
From that, i tried hard to root it again since i want to try again to S-OFF it, and after that, return back to my beloved miui rom. I'm stuck because of a mysterious problem into my phone. It looks like it doesn't like the third step which (i guess) requires a boot script. So nothing happens to it, it freezes to the bootscreen, while unrevoked says "waiting for reboot..." endlessly.
I succeeded once (only) in passing this step, but then unrevoked said to me something like : "Internal error: failed to unlock NAND flash?" which seems crazy since i'm in a 0.93 HBOOT (since the RUU reset). I hadn't any Superuser app nor signs of rooting ("su" command failed in terminal).
For now, i'm trying to root it via the Visionary app, but i don't think it will work.
If anyone has any suggestion in making things better, i'll be pleased to hear !
PS : I'm writing this post because i feel it could be full of useful infos for anyone else stuck with a "bricked" phone.
use this guide to S-OFF, install custom recovery and root.
read all the instructions, several times.
oh and rom manager is often not recommended for this phone as it can often cause usb bricks. once s-off you can flash different recoveries via fastboot or android flasher.
use gparted or 4EXT recovery to partition your sd card.
Unfortunately, it seems like the time for me to change phone has come.
While i was doing an other time a RUU reset because of loopboot created by an unrevoked related bug, my phone decided to stop, and die. The battery is still charged — i can feel the fuzz with putting my tongue on it — but the phone just doesn't turn on ; it doesn't show the charging led when i put it on charge...
I'm currently looking for an other device, such as the Desire S (because of the size, mainly ; others blockbusters are too big)
If someone has an idea to make my Desire turn on again, anything i can do, i will do.
Thx for the answer, the guide link, and all !
ynk said:
Unfortunately, it seems like the time for me to change phone has come.
While i was doing an other time a RUU reset because of loopboot created by an unrevoked related bug, my phone decided to stop, and die. The battery is still charged — i can feel the fuzz with putting my tongue on it — but the phone just doesn't turn on ; it doesn't show the charging led when i put it on charge...
I'm currently looking for an other device, such as the Desire S (because of the size, mainly ; others blockbusters are too big)
If someone has an idea to make my Desire turn on again, anything i can do, i will do.
Thx for the answer, the guide link, and all !
Click to expand...
Click to collapse
don't just go flashing RUU's randomly, you may get amoled/slcd incompatibility for instance, which is what this might be.
try reading the troubleshooting guide, you can probably save your phone.
read carefully before you do anything in future...this situation could probably have been avoided
Thanks a lot again
I should be more patient when trying to do things, but it's kinda annoying not to have it working...
Btw, i wasn't acting *that* randomly (at least, for me) : since anytime i was using unrevoked was blocking the phone onto the boot screen, the only way i found to restore it was flashing it again. But yeah, maybe it was done too randomly though...
The guide you gave me is full of good advices, but the only thing that could be matching for my case is a bad RUU flashing ; this doesnt look to be my case, since even if i put my phone on charge, the charging led doesn't turn on. The phone doesn't warm after pressing the power button... It looks like there's something related to electricity inside that have been broken somewhere... Don't you think so ?
[EDIT] I found some guys having my (new) problem here : http://www.htcdesireforum.com/htc-d...h-on-or-respond-to-a-charger-what's-happened/ I'm quite relax since it's not a "0day" problem : lots of people are talking about it, so i have some solutions : wait and pray, if not, try another battery, or let it dead.
ynk said:
Thanks a lot again
I should be more patient when trying to do things, but it's kinda annoying not to have it working...
Btw, i wasn't acting *that* randomly (at least, for me) : since anytime i was using unrevoked was blocking the phone onto the boot screen, the only way i found to restore it was flashing it again. But yeah, maybe it was done too randomly though...
The guide you gave me is full of good advices, but the only thing that could be matching for my case is a bad RUU flashing ; this doesnt look to be my case, since even if i put my phone on charge, the charging led doesn't turn on. The phone doesn't warm after pressing the power button... It looks like there's something related to electricity inside that have been broken somewhere... Don't you think so ?
[EDIT] I found some guys having my (new) problem here : http://www.htcdesireforum.com/htc-d...h-on-or-respond-to-a-charger-what's-happened/ I'm quite relax since it's not a "0day" problem : lots of people are talking about it, so i have some solutions : wait and pray, if not, try another battery, or let it dead.
Click to expand...
Click to collapse
that problem sounds different as that was posted ages ago, and they weren't messing around with rooting and RUUs...
i don't think you should 'wait and pray, try another battery, or let it dead'
can you get to recovery/bootloader/fastboot at all? please post more details. if you can then it's probably not bricked.
i'm unsure of whether you've actually tried anything in the troubleshooting guide. try [2] advanced boot problems, S-ON. create a goldcard and try the WWE RUU
if none of it makes sense ask directly in that thread
and if you get the RUU to boot, don't use unrevoked...follow my 1st reply...
I stopped all the things i was doing when i had your reply, trust me !
As i said, i can't get the device to be powered on ; since, i'm not able to have any access to hboot, fastboot, nor adb. The phone does not charge when plugged to a charger neither to a computer. The led stays black, and the battery doesn't get warm (which normally does when charging).
Since the phone doesn't turn on, the guide you gave me is useless (but i learnt a lot from it, so thanks for that). The only section which *could* have been useful was the one talking about wrong RUU flashing with SLCD off ; but since my screen was working, and the symptoms are different (my phone is not recognized by the computer), this is not describing my problem definitly.
Be sure that if i can boot that phone once again, i'll follow your 1st reply and won't use unrevoked on it ever...
I'm trying now to find an other battery, to know which from the battery xor the mobo of the phone is dead. If battery, i'll just buy a new one ; if mobo, i'll buy a Desire S, since my phone reached the warranty limit, and i would have to pay to repair it...

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