Related
I noticed this with dk28 where my snsservice would keep saying restarting after about an hour when my phone is booted and doesn't have a running time. I don't know if this is causing some issues because the phone then say that I can't edit my contacts.
Sent from my SPH-D700 using XDA App
drrayl said:
I noticed this with dk28 where my snsservice would keep saying restarting after about an hour when my phone is booted and doesn't have a running time. I don't know if this is causing some issues because the phone then say that I can't edit my contacts.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I gather you are referring to Facebook SNS? This started after Facebook made changes to their application and introduced their own sync process. Those changes did something that conflicts with Google's integration with Facebook.
Google and Facebook are going at it over the sync process within Android.
Source
There is another thread a few pages back in this sub forum that discusses possible work arounds. Nothing confirmed to resolve the constant prompts as of yet.
I'm having this issue too, I don't use Facebook and I can't find anything on any of the forums about this issue. No problems other than SNSSERVICE RESTARTING... continuously in running services. I push to stop it and it goes away, but I haven't noticed any other problems, even after I close it. I do notice that my battery lasts longer when I kill it. What EXACTLY does SNSService do? I've heard several different comments that it is for Facebook, its for Security (? if so, what security?), etc... and what would be causing it to go into restart. I do toggle off 3G from Power Control Plus (and GPS and Auto Sync) when I'm at work or other times when I have 1 or 2 signal bars (to save battery), but when I've had this happen, I try reconnecting all those, and it does not save the snsservice from going into a restart loop.
rando991 said:
I'm having this issue too, I don't use Facebook and I can't find anything on any of the forums about this issue. No problems other than SNSSERVICE RESTARTING... continuously in running services. I push to stop it and it goes away, but I haven't noticed any other problems, even after I close it. I do notice that my battery lasts longer when I kill it. What EXACTLY does SNSService do? I've heard several different comments that it is for Facebook, its for Security (? if so, what security?), etc... and what would be causing it to go into restart. I do toggle off 3G from Power Control Plus (and GPS and Auto Sync) when I'm at work or other times when I have 1 or 2 signal bars (to save battery), but when I've had this happen, I try reconnecting all those, and it does not save the snsservice from going into a restart loop.
Click to expand...
Click to collapse
I have the EXACT same problem, on EB13 Syndicate ROM.
One thing I know for sure is snsservice fetches email syncs at the selected intervals for the stock email app, because I haven't been getting any emails since the problem started. My girlfriend has the Samsung Fascinate (sister phone) and she has the EXACT same problem. Anyone else know?
I found a fix for this...I'll bet if you have this problem you don't have a Facebook nor Twitter account and thus, have removed the "Feeds & Updates" widget from your screens. If you DON'T force close the SNSService, but just put the Feeds & Updates Widget back on an unused screen somewhere it will immediately stop the snsservice from restarting. I've then deleted the widget from my screen and was good for about 2 weeks, then it started doing it again (after the facebook app got an update) so I just left the widget up now.
rando991 said:
I found a fix for this...I'll bet if you have this problem you don't have a Facebook nor Twitter account and thus, have removed the "Feeds & Updates" widget from your screens. If you DON'T force close the SNSService, but just put the Feeds & Updates Widget back on an unused screen somewhere it will immediately stop the snsservice from restarting. I've then deleted the widget from my screen and was good for about 2 weeks, then it started doing it again (after the facebook app got an update) so I just left the widget up now.
Click to expand...
Click to collapse
That's more of a workaround, rather than a fix.
so does this drain the battery? I had it happen last night on bonsai
robl45 said:
so does this drain the battery? I had it happen last night on bonsai
Click to expand...
Click to collapse
I don't know, for sure it doesn't help it. It would be nice if somebody shed some light on this bug.
My fix is to just delete the two SNS apk's, and use the respective apps built in sync feature.
xxmastermindxx said:
My fix is to just delete the two SNS apk's, and use the respective apps built in sync feature.
Click to expand...
Click to collapse
what are the 2 apks? are they safe to delete even if I'm using fb (Facebook)? I've notice that when snsservice is restarting and if I kill it, it will stop notifications on fb.
burgerpimp07 said:
That's more of a workaround, rather than a fix.
Click to expand...
Click to collapse
Excuse me...you are right, it's a workaround, like the airplane toggle and the upside down compass calibrate, but hey I hope folks can use it until it does get fixed, which, I think people with the issue would appreciate knowing.
kycz777 said:
what are the 2 apks? are they safe to delete even if I'm using fb (Facebook)? I've notice that when snsservice is restarting and if I kill it, it will stop notifications on fb.
Click to expand...
Click to collapse
To remove the stock, built in SNS features, you can remove the following files:
Snsaccount.apk
Snsproviders.apk
About affecting the fb app, I'm not sure. I just started using the fb app so I can't say with certainty. I am going to test and see if deleting either or both apk files stop notifications in the fb app. Based on what you said, sounds like it might.
Sent from my SPH-D700 using XDA Premium App
xxmastermindxx said:
To remove the stock, built in SNS features, you can remove the following files:
Snsaccount.apk
Snsproviders.apk
About affecting the fb app, I'm not sure. I just started using the fb app so I can't say with certainty. I am going to test and see if deleting either or both apk files stop notifications in the fb app. Based on what you said, sounds like it might.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
I'm pretty sure you NEED those apks if you ARE using Facebook. You just need to put the Feeds and Updates Widget back on one of your unused screens.
No, if you're using the Facebook app that you download from the market, you don't need either of those apks.
Just tested notification functionality like I mentioned in my last post, and I am getting them all. Those apks are deleted on my phone.
You'd need to keep those apks if you want the Twitter and Facebook functionality that comes built in on a stock phone.
Sent from my SPH-D700 using XDA Premium App
Does deleting those two apks not affect Latitude updates? I know their separate services but it seems as if Latitude doesn't automatically update correctly when I remove either snsservice or drmprovider.
Blankrubber said:
Does deleting those two apks not affect Latitude updates? I know their separate services but it seems as if Latitude doesn't automatically update correctly when I remove either snsservice or drmprovider.
Click to expand...
Click to collapse
Just freeze them, thats what i did and no issues
davidrules7778 said:
Just freeze them, thats what i did and no issues
Click to expand...
Click to collapse
I froze the sns and drm processes and haven't had problems. Seconded =).
Sent from my SPH-D700 using XDA App
Here's a list of reported bugs since the 4.4.2 kitkat upgrade (bugs may not affect everyone)
1. Horizontal lines during video playback - happens randomly - Rebooting the tablet fixes it / enabling "Disable overlay" in developer settings seems to work -elzeus
2. Audio quality degradation - happens randomly - Rebooting the tablet fixes it / going to test after a clean stock install -elzeus
3. Battery life issues - inaccurate battery level reporting (5% turns 25% after reboot) - alexandruene
4.Chromecast systemui crash is pretty serious. - GldRush98
5.Lockscreen widgets are broken. - GldRush98
6. Emails not showing up in sent folder - jaytee23
7. long press the "period" the "?" doesn't work - RTbar
Battery life
The big issue i have is the battery life. today i couldn't get more then 2 hours on the internet. Did a factory reset and the same thing.
Once it reaches 5 percent if i restart it goes up to 25 but it drops back down to 5 percent in like 5 minutes. Tried with no sd card, no other app's but the same thing. Anyone with a tip on how to get this fixed?? Before the update it was working fine.....
I've added your issues. I have not come across that battery issue on my tablet. Have you tried wiping your cache and user data from recovery before setting up the tablet?
Update for my issues I did a Odin restore with the stock 4.4.2 image and so far no video or sound issues but they took some time to show up before so I'll be keeping a close eye on it.
elzeus said:
So far I've come across 2 major bugs and I'll be updating the list with other bugs when found.
1. Horizontal lines during video playback - happens randomly - Rebooting the tablet fixes it / going to test after a clean stock install -elzeus
2. Audio quality degradation - happens randomly - Rebooting the tablet fixes it / going to test after a clean stock install -elzeus
3. Battery life issues - inaccurate battery level reporting (5% turns 25% after reboot) - alexandruene
Click to expand...
Click to collapse
I can verify random audio quality issue. Happened to me four times since the KK update.
It seems to happen either after you quit an app/game or waking the Note from sleep. I haven't been able to trace the trigger to an exact action or app yet, if there is one.
You don't have to reboot to fix. You can fix by locking and unlocking... maybe once, maybe a few times. But it comes back to normal after one or a few tries for me. Reminds me of the audio bug we had on the HP Touchpad after its final firmware update. Damn! I thought I wasn't going to have to deal with that anymore!
I'll try to be more specific on the lock/unlock fix as I gather more info when it happens again.
And by the way, the fix on the Touchpad was also very similar - lock, wait ten seconds, unlock... lol... maybe Samsung is using the Touchpad audio driver!
jaytee23 said:
I can verify random audio quality issue. Happened to me four times since the KK update.
It seems to happen either after you quit an app/game or waking the Note from sleep. I haven't been able to trace the trigger to an exact action or app yet, if there is one.
You don't have to reboot to fix. You can fix by locking and unlocking... maybe once, maybe a few times. But it comes back to normal after one or a few tries for me. Reminds me of the audio bug we had on the HP Touchpad after its final firmware update. Damn! I thought I wasn't going to have to deal with that anymore!
I'll try to be more specific on the lock/unlock fix as I gather more info when it happens again.
And by the way, the fix on the Touchpad was also very similar - lock, wait ten seconds, unlock... lol... maybe Samsung is using the Touchpad audio driver!
Click to expand...
Click to collapse
Got lines again on video tried to lock a bunch of times didn't work (ill try for audio). Don't they test these updates? This is a pretty nasty bug that didnt happen pre kitkat, I think im going to downgrade until its fixed.
Update after reading this youtube thread https://www.youtube.com/watch?v=NEasAq2ik_A
I'm trying out forced gpu rendering to see if it fixes it. It seems like it is a software issue as it affects the pro 12.2 model as well.
elzeus said:
I've added your issues. I have not come across that battery issue on my tablet. Have you tried wiping your cache and user data from recovery before setting up the tablet?
Did everything but didn't help, last night i left in recovery mode so i can make sure the battery dies completely and to day i saw a big improvement.
I hope it will stay that way.. I will keep you updated
Click to expand...
Click to collapse
Mh, as developer I am always careful to call something a bug.
And for these "bugs" my question is: Why not everyone have it? Why only a small group? Therefore I don't think that these are bugs but have to do with your installation.
Did anyone of your try a factory reset? Try out on a clean installation, which means without any settings changed, any app installed, any sd-card inserted?
Elim said:
Mh, as developer I am always careful to call something a bug.
And for these "bugs" my question is: Why not everyone have it? Why only a small group? Therefore I don't think that these are bugs but have to do with your installation.
Did anyone of your try a factory reset? Try out on a clean installation, which means without any settings changed, any app installed, any sd-card inserted?
Click to expand...
Click to collapse
I've done a factory reset & clean installation. I haven't rooted but did add my normal apps after getting it setup with sd card. The next time it happens I'll try unmounting the sd card.
If you check out this video https://www.youtube.com/watch?v=NEasAq2ik_A they also had the issue on their Pro 12.2 but that tablet received a stability update in early April that may have fixed it. It may be that our version was trailing there's or there is some other variable (no magazine UI etc) that is causing it http://forum.xda-developers.com/showpost.php?p=50527314&postcount=20 that person also had the lines in late Feb. I'll pm him and ask him if the issue went away after their update.
Forcing GPU 2d rendering from the developer options didn't seem to work as the corruption came back, but I did enable the "Disable UI overlay" and it did end up going away "crossing fingers" as this is the only thing I've tried that has gotten rid of the lines while the tablet is powered on (usually it only goes away after rebooting).
Another bug I found so far is with the included Email app. I'm using it with my gmail account. The new version included with KK has an issue with sent mail. Specifically, it doesn't update the sent mail folder - at least for me. It used to work perfectly. Now when you send an email from the app, the email doesn't show up in your sent mail folder within the app. I have tried deleting all the email data on the tablet, and the cache, and set it up four times since KK and it it just won't show email you send from the tablet in the sent mail folder. Note, I'm not talking about email that is already in your sent email folder in your gmail account. I'm saying, send a new email from the tablet, and that email should immediately appear in your sent mail folder, but it doesn't. It doesn't ever show up there. Kind of a problem. Can anyone else confirm this? Send an email from the Email app and see if it shows up in your sent mail folder within the email app. Thanks.
---------- Post added at 10:40 PM ---------- Previous post was at 10:19 PM ----------
Elim said:
Mh, as developer I am always careful to call something a bug.
And for these "bugs" my question is: Why not everyone have it? Why only a small group? Therefore I don't think that these are bugs but have to do with your installation.
Did anyone of your try a factory reset? Try out on a clean installation, which means without any settings changed, any app installed, any sd-card inserted?
Click to expand...
Click to collapse
You're a developer and you say that? Are you serious? I'm an expert user. Every platform I've ever owned for the past 30 years from the Commodore 64 to this Note 10.1 has had bugs, some minor, some major. Just like the 24-second touchsceen timeout bug I found and reported in the last firmware version. The new KK update is so new its still rolling out to users. I've already encountered two bugs for sure - the audio quality bug and the email bug I just described in the previous post. The audio bug has been confirmed and I believe the email bug I just reported will also be confirmed. The fact is that certain people are more adept at finding and reporting issues. It also depends on how you use the device and with what regularity. Are you suggesting that we sit on our hands and not report the problems we find? Please.
jaytee23 said:
Another bug I found so far is with the included Email app. I'm using it with my gmail account. The new version included with KK has an issue with sent mail. Specifically, it doesn't update the sent mail folder - at least for me. It used to work perfectly. Now when you send an email from the app, the email doesn't show up in your sent mail folder within the app. I have tried deleting all the email data on the tablet, and the cache, and set it up four times since KK and it it just won't show email you send from the tablet in the sent mail folder. Note, I'm not talking about email that is already in your sent email folder in your gmail account. I'm saying, send a new email from the tablet, and that email should immediately appear in your sent mail folder, but it doesn't. It doesn't ever show up there. Kind of a problem. Can anyone else confirm this? Send an email from the Email app and see if it shows up in your sent mail folder within the email app. Thanks.
Click to expand...
Click to collapse
I normally just use gmail but I setup the stock email app to test it for you. I set it up as a push account and sent a test email. It was briefly in the "Outbox" folder then it was sent out leaving the outbox folder empty. I then checked the Sent folder right underneath the outbox folder and it wasn't updated yet so I hit the refresh button in the top right corner and my test email showed up.
jaytee23 said:
Every platform I've ever owned for the past 30 years from the Commodore 64 to this Note 10.1 has had bugs, some minor, some major.
Click to expand...
Click to collapse
I never said that there are no bugs. I am only saying that not every issue is a bug. I mean when your are playing with the developer options (which normally hidden with a reason) then you should understand what yiu are doing and not call then probelms because of it a bug.
jaytee23 said:
I've already encountered two bugs for sure
Click to expand...
Click to collapse
No, I am not sure and that is what I am saying.
jaytee23 said:
Are you suggesting that we sit on our hands and not report the problems we find? Please.
Click to expand...
Click to collapse
I never did that. I only mentioned not to call issues a bug. This didn't help anyone. People who didn't have this problem begin to fear it and people who have will stop searching the real reason because it is a bug.
I mean what I see are already hundreds of downloads of KK and only 3 persons complaint the video "bug". Did you think that only 3 "power" users are watching videos?
---------- Post added at 08:36 AM ---------- Previous post was at 08:16 AM ----------
elzeus said:
and my test email showed up.
Click to expand...
Click to collapse
Same here and I checked it also with other KK devices and there it is the same, which is for me also normal. But maybe I didn't understand your problem?
elzeus said:
I normally just use gmail but I setup the stock email app to test it for you. I set it up as a push account and sent a test email. It was briefly in the "Outbox" folder then it was sent out leaving the outbox folder empty. I then checked the Sent folder right underneath the outbox folder and it wasn't updated yet so I hit the refresh button in the top right corner and my test email showed up.
Click to expand...
Click to collapse
Do you have an SD card inserted?
I just tried something where:
1) I deleted my email account from the client again
2) deleted the data/cache from the Email app
3) ejected my SD card
4) set up the account again in the Email client
5) sent a test email
6) sent email now shows up in sent email folder but only after a manual refresh
7) reinserted SD card
8) sent another test email
9) sent email still showing up in sent email folder, but only after a manual refresh (shouldn't have to do that) and it takes awhile.... hmmm....
I tried this because I was reading a thread in the 12.2 forum (http://forum.xda-developers.com/showthread.php?t=2670065) where a guy mentioned a similar issue. I thought I would try dismounting the SD card and setting up the account again... still not happy... still uncertain about this... something wonky here.
I'll try more tomorrow... must sleep now.
Chromecast systemui crash is pretty serious.
Lockscreen widgets are broken.
jaytee23 said:
Do you have an SD card inserted?
Click to expand...
Click to collapse
Yes SD card inserted 24/7 never removed it after the initial 4.4.2 recovery setup.
GldRush98 said:
Chromecast systemui crash is pretty serious.
Lockscreen widgets are broken.
Click to expand...
Click to collapse
Adding to the list, I could have sworn before I reinstalled 4.4.2 that my lockscreen widgets were working after upgrading from 4.3 but now I have no option to enable them in 4.4.2.
Elim said:
Same here and I checked it also with other KK devices and there it is the same, which is for me also normal. But maybe I didn't understand your problem?
Click to expand...
Click to collapse
I didn't have any problem with email I was tracing my steps for jaytee in case I did anything different from him in the way his email is setup. As for the list if they aren't bugs then what are they? People make bug lists so they can get fixed or so people can post workarounds. The only reason I enabled the developer options was to find a solution for the video lines...so far the disable overlay checkbox has worked.
elzeus said:
As for the list if they aren't bugs then what are they?
Click to expand...
Click to collapse
Maybe it is personal but I would call them problems and not bugs. The difference for me is that a problem is my problem and I have to find a solution or work-around (or someone else for me) and a bug came from Samsung and normally can only be solved by Samsung. A problem didn't have anybody, can be constructive be solved and create a positive atmosphere here in xda. A bug have anybody, can be solved only by experts and is something negative because the product didn't work like it should be.
Therefore I find good that you start such a list but I would more mentioned what you did before (how you get the update), which update, if rooted or not, what happens and what was expected and then if a solution or work-around exists.
Elim said:
Mh, as developer I am always careful to call something a bug.
And for these "bugs" my question is: Why not everyone have it? Why only a small group? Therefore I don't think that these are bugs but have to do with your installation.
Did anyone of your try a factory reset? Try out on a clean installation, which means without any settings changed, any app installed, any sd-card inserted?
Click to expand...
Click to collapse
jaytee23 said:
You're a developer and you say that? Are you serious? I'm an expert user. Every platform I've ever owned for the past 30 years from the Commodore 64 to this Note 10.1 has had bugs, some minor, some major. Just like the 24-second touchsceen timeout bug I found and reported in the last firmware version. The new KK update is so new its still rolling out to users. I've already encountered two bugs for sure - the audio quality bug and the email bug I just described in the previous post. The audio bug has been confirmed and I believe the email bug I just reported will also be confirmed. The fact is that certain people are more adept at finding and reporting issues. It also depends on how you use the device and with what regularity. Are you suggesting that we sit on our hands and not report the problems we find? Please.
Click to expand...
Click to collapse
You're both sort-of correct. There are pervasive "bugs" and situational bugs. @Elim is right, it's pretty clear that some of the issues being reported are situational bugs caused by some combination of elements that affect a subset of users. Add to that no two Android devices are configured the same way and it's easy to see how things that affect one user (or set of users) don't affect another. Some people rooted, some use tons of system/memory managers and battery boosters, some flashed over 4.3, and some are using a ROM from a different CSC than assigned to their h/w. All those things can cause issues of varying degrees.
Not everyone's having the battery life, Chromecast, and video lines issues so you can pretty much assume it's not the 4.4 s/w alone causing some folks to have problems. Like Elim said, if it were in the core ROM s/w everyone would be experiencing the issues equally. His advice was solid; do a restore through recovery and before loading any personal apps or settings see if the problem(s) still there. If it's not, it's something related to an individual configuration.
I don't have a problem with Chromecast or lockscreen widgets.
Sent from my SM-P605V using Tapatalk
KwestJones said:
I don't have a problem with Chromecast or lockscreen widgets.
Click to expand...
Click to collapse
Are you on official 4.4.2?
elzeus said:
Are you on official 4.4.2?
Click to expand...
Click to collapse
Yes... Got an official OTA update
Sent from my SM-N900P using Tapatalk
Hi All,
Does the OnePlus 5T running OxygenOS 5.0.3 work with Dropbox properly. Dropbox the app loads, I can access my cloud files and upload files manually no problem. But the camera upload feature does not work all the time. If I restart my phone it will upload photos for a few seconds and then stop working again. Is this behaviour anyone else has witnessed too? I am at a loss at how to correct this problem. I contact OnePlus support, they claim its not their problem. I have contacted Dropbox support, they claim its a OnePlus issue with the OS interfering with the app. I feel like I'm stuck now with no solution. I haven't been able to come across anyone else with this problem. Any ideas/help would really be appreciated. I find the fact that it uploads for a short period of time then stops really bizarre. Would this support Dropbox's claim that the OP software is somehow interfering to kill off background transfers or something?
Have you checked the settings for anything that might require WiFi for uploads? I know with Google drive, for instance, it will only upload/download things if you're on wifi by default, but there is a setting to allow uploads and downloads on mobile data too. I don't use Dropbox, but that was my first thought.
My other thought is to to into your Doze settings and check it Dropbox is being optimized. If it is being optimized, you may want to try setting it to not optimized and see if that fixes your issue.
Good luck!
Redjax said:
Have you checked the settings for anything that might require WiFi for uploads? I know with Google drive, for instance, it will only upload/download things if you're on wifi by default, but there is a setting to allow uploads and downloads on mobile data too. I don't use Dropbox, but that was my first thought.
My other thought is to to into your Doze settings and check it Dropbox is being optimized. If it is being optimized, you may want to try setting it to not optimized and see if that fixes your issue.
Good luck!
Click to expand...
Click to collapse
Yeah I've tried changing things like allowing Dropbox to upload via WiFi only, WiFi and data. I've also changed the settings around the battery level (i.e. only upload when battery is >30%).
I've turned off the optimise settings for Dropbox; that is the Dropbox setting under "Battery optimisation" is set to "Don't optimise" if that's what you mean. Is that what the doze settings are? I can't find anything specifically around Doze in the settings anywhere. Also in the app settings Dropbox is set to allow "Background activity". I've attached 2 screenshots, but I look at the 2 screenshots attached from different settings screens they say different things though. One says optimisation is off, the other says its on?
Finding OP very frustrating on this, its the only device I own that has this issue so its definitely something on the phone being funny. Dropbox are adamant its a OP issue not a Dropbox issue; but the OP support guys just blow you off instantly and tell you to talk to the app developer. Just no interest at all in looking into it.
twisted.au said:
Yeah I've tried changing things like allowing Dropbox to upload via WiFi only, WiFi and data. I've also changed the settings around the battery level (i.e. only upload when battery is >30%).
I've turned off the optimise settings for Dropbox; that is the Dropbox setting under "Battery optimisation" is set to "Don't optimise" if that's what you mean. Is that what the doze settings are? I can't find anything specifically around Doze in the settings anywhere. Also in the app settings Dropbox is set to allow "Background activity". I've attached 2 screenshots, but I look at the 2 screenshots attached from different settings screens they say different things though. One says optimisation is off, the other says its on?
Finding OP very frustrating on this, its the only device I own that has this issue so its definitely something on the phone being funny. Dropbox are adamant its a OP issue not a Dropbox issue; but the OP support guys just blow you off instantly and tell you to talk to the app developer. Just no interest at all in looking into it.
Click to expand...
Click to collapse
I did the exact same things, and still having the same problem, too. It will only upload when I open the app.
Any news on this one guys? Experiencing the same issues after upgrading my Samsung S8 to Oreo.
Uploads only working fine once.. after that only a manual upload is possible (or turning off -and back on again the camera uploads)
Pretty annoying
No one?
breugiek said:
No one?
Click to expand...
Click to collapse
Sorry, never came back to this. I ended up working with Dropbox support for a few months and they resolved the issue with software updates.
Hi,
Google App has suddenly stopped opening in the non-rooted 5t. Please check the attached video. What should I do?
Thanks
Bump..........
Same issue. Checked a lot of forums.. no fix yet, just temporary work arounds. Uninstall or clearing data. But only Works for a day.
I have the same thing......
And it's working again as of this morning!
I'm having this issue and it's driving me mad, the device has FamilyLink on it so I cannot turn off device administrator because all of the Google Account dialogs are broken, can't clear data, what a mess. I'm currently 80% sure I'll need to factory reset (if I even can!)
I was thinking I could maybe get into recovery but it wants a password that I apparently don't know. I tried my google password, my PIN, switching my PIN to a password, and nothing could get me in :s
(Edit 4/13: Got into recovery by removing the screen lock entirely, wiped the phone.)
Google App not opening & news feed not showing in Bing
Hi,
So, the Google app is not working in apparently all 5t phones-
https://forum.xda-developers.com/oneplus-5t/help/google-app-t4060959/post82241813#post82241813
Tested in my friend's phone also
Since the past few days news feed in Bing app has also vanished. But it works in every other phone besides op. Why is this issue happening only in oneplus phones? I have sent the devs logs 2 times but no action has been taken. Never ever a op phone again.
Thanks
shivinxtreme said:
Same issue. Checked a lot of forums.. no fix yet, just temporary work arounds. Uninstall or clearing data. But only Works for a day.
Click to expand...
Click to collapse
krugm0f0 said:
I have the same thing......
Click to expand...
Click to collapse
gpg said:
I'm having this issue and it's driving me mad, the device has FamilyLink on it so I cannot turn off device administrator because all of the Google Account dialogs are broken, can't clear data, what a mess. I'm currently 80% sure I'll need to factory reset (if I even can!)
I was thinking I could maybe get into recovery but it wants a password that I apparently don't know. I tried my google password, my PIN, switching my PIN to a password, and nothing could get me in :s
(Edit 4/13: Got into recovery by removing the screen lock entirely, wiped the phone.)
Click to expand...
Click to collapse
Why is this issue happening only in oneplus phones? I have sent the devs logs 2 times but no action has been taken. Never ever a op phone again.
Can you please confirm if Bing is showing news feed in your phone or not?
https://forum.xda-developers.com/oneplus-5t/help/google-app-news-feed-bing-t4084059
Never had an issue with this app doing this before, but here we are. I've made sure my number was correct, and even added the Messages app to MagiskHide (which I've never had to do before). It still is stuck. Eventually it gives up trying to verify, but tapping the button just repeats the same issue again. Any ideas?
GuyInDogSuit said:
Never had an issue with this app doing this before, but here we are. I've made sure my number was correct, and even added the Messages app to MagiskHide (which I've never had to do before). It still is stuck. Eventually it gives up trying to verify, but tapping the button just repeats the same issue again. Any ideas?
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It's really annoying I've had this before. What I did I'd clear data cache in the messages app restart phone then do same again delete data cache then open messages app and try again. If that fails then you have to turn chat off for 7 days don't try turning chat on within the 7 days otherwise it resets to 7 days again. It's a right pain in the but.
I wish I had a answer for you. I was having the same issue on stock, switching to global, switching to eu, etc. Just a couple nights ago I installed magisk and no modules and left my phone alone for a bit (maybe a hour?), When I picked it back up I had 10 encrypted messages I couldn't read come in from a friend that must have came in over the past couple weeks. It was just random.
dalelindley76 said:
It's really annoying I've had this before. What I did I'd clear data cache in the messages app restart phone then do same again delete data cache then open messages app and try again. If that fails then you have to turn chat off for 7 days don't try turning chat on within the 7 days otherwise it resets to 7 days again. It's a right pain in the but.
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Seven days?
Seems excessive. How/where did you get this length of time?
Jhoopes517 said:
I wish I had a answer for you. I was having the same issue on stock, switching to global, switching to eu, etc. Just a couple nights ago I installed magisk and no modules and left my phone alone for a bit (maybe a hour?), When I picked it back up I had 10 encrypted messages I couldn't read come in from a friend that must have came in over the past couple weeks. It was just random.
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That's unfortunate. Have you ever had this issue with any other device?
GuyInDogSuit said:
Seven days?
Seems excessive. How/where did you get this length of time?
That's unfortunate. Have you ever had this issue with any other device?
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Not that wasn't cleared up with a wipe data/cache and restarting the app.
Jhoopes517 said:
Not that wasn't cleared up with a wipe data/cache and restarting the app.
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I tried Dale's suggestion, clearing data and cache and rebooting the phone. After a minute it popped up the message "enabling chat features, we'll let you know when it's ready." Checked the settings 15 minutes later, and it said "Trying to verify..." STILL but the button to manually verify was usable.
This sucks.
This had happened to me ever since I got the phone and since my carrier is Verizon, It didn't work right out the gate and tried so many different solutions.
then I read that it could still be linked to your old phone so i put my sim card back and then turned off features and then popped it back to the OP and then just left the messages app run in the background and then it suddenly said chat features enabled.
I don't know if this will help you but it worked for mine.
wooo000 said:
This had happened to me ever since I got the phone and since my carrier is Verizon, It didn't work right out the gate and tried so many different solutions.
then I read that it could still be linked to your old phone so i put my sim card back and then turned off features and then popped it back to the OP and then just left the messages app run in the background and then it suddenly said chat features enabled.
I don't know if this will help you but it worked for mine.
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I turned it off on my old device (doesn't have service anyway). Still no dice. Ugh!!
I've had multiple issues with apps not sending OTP codes or being able to log in completely, and I even think I've had the same issue you are having when I had "dns.adguard.com" set as my private dns setting. Also, if you use AdAway, that could cause the issue. For some reason I have to disable AdAway to use the Amazon app. Weird.
GuyInDogSuit said:
I tried Dale's suggestion, clearing data and cache and rebooting the phone. After a minute it popped up the message "enabling chat features, we'll let you know when it's ready." Checked the settings 15 minutes later, and it said "Trying to verify..." STILL but the button to manually verify was usable.
This sucks.
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If you have some sort of vpn running, try disabling it and activating chat features. For me it won't work until I turn my vpn off.
is Google carrier services app is up to date on your phone?
TheKnux said:
I've had multiple issues with apps not sending OTP codes or being able to log in completely, and I even think I've had the same issue you are having when I had "dns.adguard.com" set as my private dns setting. Also, if you use AdAway, that could cause the issue. For some reason I have to disable AdAway to use the Amazon app. Weird.
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Oh yep, in fact I had another thread about that. Turns out the new AdAway seems to inadvertently block a lot of things. Try adding "*amazon*" (without quotation marks) to the whitelist. PayPal was another I needed to add to the whitelist. I also added Google to see if it'd work for this, but nah... No such luck.
chetly968 said:
If you have some sort of vpn running, try disabling it and activating chat features. For me it won't work until I turn my vpn off.
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No VPN in my case, that I'm aware of.
dexlemaffo said:
is Google carrier services app is up to date on your phone?
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Yes. I did find it disabled, oddly, so it's enabled and up to date now. Matter of fact, I even installed the latest from APKmirror.
GuyInDogSuit said:
Oh yep, in fact I had another thread about that. Turns out the new AdAway seems to inadvertently block a lot of things. Try adding "*amazon*" (without quotation marks) to the whitelist. PayPal was another I needed to add to the whitelist. I also added Google to see if it'd work for this, but nah... No such luck.
No VPN in my case, that I'm aware of.
Yes. I did find it disabled, oddly, so it's enabled and up to date now. Matter of fact, I even installed the latest from APKmirror.
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Thanks for the Amazon tip! I was trying to figure it out for the longest time. Even tried the hard way of adding it a long time ago. Just got used to disabling it to use the app or using Amazon through a browser.
It always takes a minute for my chat features to be enabled. Whenever I get a new phone, I always get the message saying "chat features are unavailable for this device" then after a few hours/days, the pop up says that they're ready. I think I leave Messages open in the background. Never had to disable it on the previous device. T-Mobile user here.
TheKnux said:
Thanks for the Amazon tip! I was trying to figure it out for the longest time. Even tried the hard way of adding it a long time ago. Just got used to disabling it to use the app or using Amazon through a browser.
It always takes a minute for my chat features to be enabled. Whenever I get a new phone, I always get the message saying "chat features are unavailable for this device" then after a few hours/days, the pop up says that they're ready. I think I leave Messages open in the background. Never had to disable it on the previous device. T-Mobile user here.
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Sure thing, glad I could help. If anything, though, you should thank @terlynn4 for that whitelisting suggestion.
In my case this has been going on for a good few days. I've done websearches and researched all the possible causes and solutions I could find, but nothing has worked in my case. Yet. I think the main issue is that I'm not getting the authorization code that Google sends via a short-code service text or whatever those are called.
GuyInDogSuit said:
Sure thing, glad I could help. If anything, though, you should thank @terlynn4 for that whitelisting suggestion.
In my case this has been going on for a good few days. I've done websearches and researched all the possible causes and solutions I could find, but nothing has worked in my case. Yet. I think the main issue is that I'm not getting the authorization code that Google sends via a short-code service text or whatever those are called.
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Usually when I don't receive the code, it's because AdAway or private DNS settings as stated before. But since you're not using any of those, I'm not sure what else would be preventing from sending the code. Is there any way you can use the Messages for Web feature, bring up your messages on PC, send the code that way and see if it comes up on the web?
I had the exact same issue as you, the issue was that Verizon still had my old phone associated with my account. Verizon support asked my for my iccid (16 digit number physically printed on the sim card), and after they associated it with my new phone I received the backlog of all the sms from short codes that I had missed and rcs verified after 15 minutes and a reboot.
R. Daneel Olivae said:
I had the exact same issue as you, the issue was that Verizon still had my old phone associated with my account. Verizon support asked my for my iccid (16 digit number physically printed on the sim card), and after they associated it with my new phone I received the backlog of all the sms from short codes that I had missed and rcs verified after 15 minutes and a reboot.
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LMAO, was that what it was? Funnily enough, now that you mention that, that might be the case for me as well. I had recently jumped from a OnePlus 7T to the 9 Pro, and everything had transitioned smoothly, other than this.
TheKnux said:
Usually when I don't receive the code, it's because AdAway or private DNS settings as stated before. But since you're not using any of those, I'm not sure what else would be preventing from sending the code. Is there any way you can use the Messages for Web feature, bring up your messages on PC, send the code that way and see if it comes up on the web?
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I could give that a try, sure. I do have access to a PC/web browser.
GuyInDogSuit said:
LMAO, was that what it was? Funnily enough, now that you mention that, that might be the case for me as well. I had recently jumped from a OnePlus 7T to the 9 Pro, and everything had transitioned smoothly, other than this.
I could give that a try, sure. I do have access to a PC/web browser.
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Let me know if it works for you. Sounds ridiculous, but it might actually work.
TheKnux said:
Let me know if it works for you. Sounds ridiculous, but it might actually work.
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I don't think it did. Or would. Still no message on either end. Something isn't allowing it to be sent in the first place, it seems.
R. Daneel Olivae said:
I had the exact same issue as you, the issue was that Verizon still had my old phone associated with my account. Verizon support asked my for my iccid (16 digit number physically printed on the sim card), and after they associated it with my new phone I received the backlog of all the sms from short codes that I had missed and rcs verified after 15 minutes and a reboot.
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I had the exact same issue on verizon, but with a globel version. Wouldnt recognize the phone at all. After calling, they pushed me to tech support. Because the phone isnt in their system, the guy had to take an IMEI from another CDMA-Less phone, and enable the CDMA-Less feature. Then he put my IMEI back. Rebooted, and got 2 days worth of texts, and chat features enabled instantly.
The guy said there's a chance that "cleaners" will comb through accounts and reset it, but if it happens, I just have to do the same thing again.