DHD (menu, search, home & back) buttons not working - Desire HD Q&A, Help & Troubleshooting

Hii all,
as in the title, need your advice before sending to repair, is it the whole screen or maybe some hardware attached to it??
thanks in advance.

Have you tried to remove the battery and put it back in ?

yes many times,, even changed many roms with the same result.
I'm almost sure its not software issue, its hardware but is it the whole screen, or the digitizer or any other specific part?
thank you for responding back, appreciated.

Does the screen work at all?

djolebih said:
Does the screen work at all?
Click to expand...
Click to collapse
yup, the screen is functional except for touch response..

alijs said:
yup, the screen is functional except for touch response..
Click to expand...
Click to collapse
Boot into hboot by pressing Power + Vol down and in the menu select hard reset. Make sure you don't have any PD98IMG files on your SD card before that since hboot will automatically try to flash it before you can do anything else. Once you've done that post if the problem is still there.
EDIT: If the screen is still unresponsive even after factory reset then the issue is most likely hardware at which point it would be best to take it in for repair.

digitizer is dead or half dead, change it and everything will work again
(of course, if it is not software related)

http://forum.xda-developers.com/showthread.php?t=1507793
Here you see how you can change the digitizer all by you self.

Schamash said:
http://forum.xda-developers.com/showthread.php?t=1507793
Here you see how you can change the digitizer all by you self.
Click to expand...
Click to collapse
it is not easy, but it can be done.

Thank you all for your kind replies..
already tried hard rest,, I'm almost sure its the digitizer..

have u tried wiping and reflashing or going to a different rom

f_E_a_R_e_D said:
have u tried wiping and reflashing or going to a different rom
Click to expand...
Click to collapse
Already said he did that, full software reset to factory state too...

Related

[Q] How to restore a Locked Phone

Hey Guys,
READ THE WHOLE TEXT BEVORE POSTING SOMETHING PLS!
my friend gave me his GNexus, cause he has a lot of trouble with it,
first off all, o friend of him, just typed in the wrong code again and again, so his phone got locked, afterwards he tried to login to
his google account which didnt worked, he changed his password, tried again, it isnt working,
on the google side on his computer its working, but on the handy not,
it would be easy to restore the handy if he had an download mode, but thats the second problem,
the volume lower key is broken, so it is not working, any advices how to unlock that phone?
Thanks in advance
You're SOL.
063_XOBX said:
You're SOL.
Click to expand...
Click to collapse
what does that mean exactly?
windowslucker said:
what does that mean exactly?
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Click to collapse
sh!t out of luck
fix the broken button, wipe data/factory reset from the recovery, then go from there.
simms22 said:
sh!t out of luck
fix the broken button, wipe data/factory reset from the recovery, then go from there.
Click to expand...
Click to collapse
he could try a jig to force ODIN mode... but yeah best bet is to fix the volume button.
Zepius said:
he could try a jig to force ODIN mode... but yeah best bet is to fix the volume button.
Click to expand...
Click to collapse
yea, i thought of that too, but am very unfamiliar with it. fixing the volume key should be fairly inexpensive thankfully.
amazon.de/exec/obidos/ASIN/B004XJCWW8/asamf-21
would this work?
// repairing the volume button is not possible, the sendet it already to a few handy repair guys, all sayed its to expensive to repair it, >200€
Do it yourself. If you can't figure out how to repair a volume rocker you don't have any place trying to use a jig.

Hard Reset without Button`s

How can i perform a hard reset without power button`s?
I have tried a reset with the buttons but it doesn't work for me.
Can somebody tell me how it works maybe with adb please?
I`m on ICS 4.0.3
What is it doing when you try?
What procedure are you using? The one I posted in the rooting thread?
Romman0 said:
What is it doing when you try?
What procedure are you using? The one I posted in the rooting thread?
Click to expand...
Click to collapse
I have used this:
http://www.youtube.com/watch?v=QwyGSwmzVtM
and when i switch the rotation button nothing happend.
After that the tablet boot normaly to android...without anything.
frischeis said:
I have used this:
http://www.youtube.com/watch?v=QwyGSwmzVtM
and when i switch the rotation button nothing happend.
After that the tablet boot normaly to android...without anything.
Click to expand...
Click to collapse
You have to spam the switch a few times, once doesn't usually work to start factory reset, move it back and forth a few times. Timing is everything.
Tapatalked from my HTC DNA - PAC v22.1.1
Okay, no it`s working!
Timing is the key thats right.
Thanks guys!

[Q] Few questions from a Noob

Hello, since I had my sprint lg optimus g, I played a lot with it, because we don't have sprint here in Venezuela, so I had to set the phone to be used here. It seems that i play too much whit it and bring it to a hard brick, the phone does nothing, not even recognized by the pc. So I wonder if this can be arranged in any way? If the screen of this model can be put to the international model with no problems? If the logic board of the international version can work with the rest of the hardware of this version? In advance thank you very much.
SalomnA said:
Hello, since I had my sprint lg optimus g, I played a lot with it, because we don't have sprint here in Venezuela, so I had to set the phone to be used here. It seems that i play too much whit it and bring it to a hard brick, the phone does nothing, not even recognized by the pc. So I wonder if this can be arranged in any way? If the screen of this model can be put to the international model with no problems? If the logic board of the international version can work with the rest of the hardware of this version? In advance thank you very much.
Click to expand...
Click to collapse
how did you hard brick it..
krishnanmailbox1 said:
how did you hard brick it..
Click to expand...
Click to collapse
Well i was exploring in the hidden menu on the phone and i push in something like a update, after that the phone just can be in the recovery, i made a restore much times, format everithing and put it a custom rom, but nothing works. So i start to search for help here in XDA but no one have pass something like that i thing, and after i search in google, i dowload a file name it recovery go out or something like that, after that the phone doesn't do nothing, like a said the pc don't recognized, no nothing :crying:
SalomnA said:
Well i was exploring in the hidden menu on the phone and i push in something like a update, after that the phone just can be in the recovery, i made a restore much times, format everithing and put it a custom rom, but nothing works. So i start to search for help here in XDA but no one have pass something like that i thing, and after i search in google, i dowload a file name it recovery go out or something like that, after that the phone doesn't do nothing, like a said the pc don't recognized, no nothing :crying:
Click to expand...
Click to collapse
are you able to get into recovery...???
krishnanmailbox1 said:
are you able to get into recovery...???
Click to expand...
Click to collapse
No i'm not :crying:
SalomnA said:
No i'm not :crying:
Click to expand...
Click to collapse
What happens when you hold volume down button and power together? It should bring up the factory recovery and you should be able to do a hard reset. Press power again to do the reset.
dopy25 said:
What happens when you hold volume down button and power together? It should bring up the factory recovery and you should be able to do a hard reset. Press power again to do the reset.
Click to expand...
Click to collapse
No i try it, but it doesn't do nothing

Q| Back and Menu not working after update

Hello,
I upgraded my E988 to LGE988AT-00-V10b-HKG-XX-JUN-02-2013+0_user and now my lower buttons(back and menu) dont work at all (Home does work) I tryed installing other version but still the same.
Any solution ?
Any one ? Please I need help
DGman said:
Any one ? Please I need help
Click to expand...
Click to collapse
I am on E980, but what I would try is a Factory Reset on the phone. Back Up First
Tryed that not working :\
DGman said:
Tryed that not working :\
Click to expand...
Click to collapse
Be more specific....?,rooted... Stock.....ROM.,,.......
2SHAYNEZ
shayneflashindaily said:
Be more specific....?,rooted... Stock.....ROM.,,.......
2SHAYNEZ
Click to expand...
Click to collapse
stock 100%
DGman said:
Hello,
I upgraded my E988 to LGE988AT-00-V10b-HKG-XX-JUN-02-2013+0_user and now my lower buttons(back and menu) dont work at all (Home does work) I tryed installing other version but still the same.
Any solution ?
Click to expand...
Click to collapse
I have the exact same issue there. Originally my phone was on AT&T rom and i changed it for Panama rom. It worked correctly for 3 months and now the home and back buttons doesn't works. More specific: They are working on the wrong way. For example when i touch the back button, the phone think i touched the screen above. So if i'm in the apps menu and i touch the back button, it loads the first app above the button in the screen's bottom-left corner. Factory reset doesn't helps
kemenydani said:
I have the exact same issue there. Originally my phone was on AT&T rom and i changed it for Panama rom. It worked correctly for 3 months and now the home and back buttons doesn't works. More specific: They are working on the wrong way. For example when i touch the back button, the phone think i touched the screen above. So if i'm in the apps menu and i touch the back button, it loads the first app above the button in the screen's bottom-left corner. Factory reset doesn't helps
Click to expand...
Click to collapse
Exactly
DGman said:
Exactly
Click to expand...
Click to collapse
So what should we do now? Because if i'm not alone with this problem, it should be maybe just software problem, and maybe a rom re-install can help. Some people told me that it's a hardware isssue but i dont find the point because i used the phone carefully, it newer was dropped. The buttons stopped working this way, while i used the phone for web browsing.
kemenydani said:
. Originally my phone was on AT&T rom and i changed it for Panama rom. It worked correctly for 3 months and now the home and back buttons doesn't works. More specific: They are working on the wrong way. For example when i touch the back button, the phone think i touched the screen above. So if i'm in the apps menu and i touch the back button, it loads the first app above the button in the screen's bottom-left corner. Factory reset doesn't helps
Click to expand...
Click to collapse
I have the exact same issue there , i updated 4.4.2 last week , everything is OK , but yesterday , BACK and MENU button have error , when i touch BACK or MENU it loads the app above the button in the screen's bottom-left corner . Factory reset, KDZ , and use many ROM stock or **** it's still have problem.
kemenydani said:
So what should we do now? Because if i'm not alone with this problem, it should be maybe just software problem, and maybe a rom re-install can help. Some people told me that it's a hardware isssue but i dont find the point because i used the phone carefully, it newer was dropped. The buttons stopped working this way, while i used the phone for web browsing.
Click to expand...
Click to collapse
I think it's a hardware , last night , i charged my phone ( BACK and MENU button) near my Wifi device it's so HOT , i think BACK and MENU button error by my Wifi .....
Its not a hardware problem for sure I tried new lcm (dosent work) and other board on the same lcm (works), Its somthing with the firmware upgrade
Any one has a clue ?
Its a hardware problem I assure u
DGman said:
Its not a hardware problem for sure I tried new lcm (dosent work) and other board on the same lcm (works), Its somthing with the firmware upgrade
Any one has a clue ?
Click to expand...
Click to collapse
Guys I had the exact same problem, thought it was software problem. Later I took it to lg service and they changed the whole panel which would have cost me Rs 8000. Fortunately I had it under warranty(although rooted I unrooted it first before taking my phone to them ) So I assure you this is a symptom with our G Pros. The screen gets really hot and this causes the problem, its a hardware design fault. For temporary solution u can use software keys which can be downloaded from the playstore

Help me to fix Bricked Device

Hello
Please some one help me fix HTC wildfire mobile as its not giving me any option
luvlastcall said:
Hello
Please some one help me fix HTC wildfire mobile as its not giving me any option
Click to expand...
Click to collapse
Your in the stock recovery pal. Hold down the power and volume keys and you will eventually get some options on the screen. Once they come up use the volume buttons to scroll and power to select. Btw, i suspect you have a htc wildfire S not the htc wildfire. So this would be the wrong forum for you if your phone does not have a trackpad at the bottom of the screen (looks like a circle with a dot in it) then you have the S model.
HTC Wildfire
Thanks for Replying back Its not letting me to run recovery and on the top of it if the phone boots up it take almost 20 minutes to get to the home screen and it hang sup their itself you can't even do anything on it and i am trying to unlock the boot loader to run recovery and install custom rom on it but nothing working out. I do have a trackpad on this mobile and i checked over the internet also and its Model number is A3333. So Please help me what all option that i can use on this mobile right now as i am totally new to Flashing Android Mobiles.
heavy_metal_man said:
Your in the stock recovery pal. Hold down the power and volume keys and you will eventually get some options on the screen. Once they come up use the volume buttons to scroll and power to select. Btw, i suspect you have a htc wildfire S not the htc wildfire. So this would be the wrong forum for you if your phone does not have a trackpad at the bottom of the screen (looks like a circle with a dot in it) then you have the S model.
Click to expand...
Click to collapse
luvlastcall said:
Thanks for Replying back Its not letting me to run recovery and on the top of it if the phone boots up it take almost 20 minutes to get to the home screen and it hang sup their itself you can't even do anything on it and i am trying to unlock the boot loader to run recovery and install custom rom on it but nothing working out. I do have a trackpad on this mobile and i checked over the internet also and its Model number is A3333. So Please help me what all option that i can use on this mobile right now as i am totally new to Flashing Android Mobiles.
Click to expand...
Click to collapse
Okay, pull the battery out. Then put it back in after 5 seconds. Hold down volume down, then power and keep both pressed down until a wite screen with some writing comes up. There it should say hboot, a version number and s-on or s-off. What does yours say?
HTC Widlfire
Well I am sharing the screenshot
heavy_metal_man said:
Okay, pull the battery out. Then put it back in after 5 seconds. Hold down volume down, then power and keep both pressed down until a wite screen with some writing comes up. There it should say hboot, a version number and s-on or s-off. What does yours say?
Click to expand...
Click to collapse
luvlastcall said:
Well I am sharing the screenshot
Click to expand...
Click to collapse
Ah ha! Fantastic whoever else had this phone before you has done most of the hard work and security unlocked the bootloader already. http://dl-1.va.us.xda-developers.c...zip?key=kzoSRLwAaSgJsyXiuKJS4A&ts=1431506306 download this and place it onto your sdcard. Reboot into hboot and your hboot should request you to update the recovery. Select yes with volume up. After this you should reboot back into hboot without the sdcard in. Then select recovery from hboot and boot into it.
Once your in recovery you could either:
1. Wipe the data, cache and dalvik cache and then reboot the phone. This will reset the phone and hopefully fix and voot related issues.
2. Wipe the phone entirely and install a new rom. Cyanogenmod 7 is a good lightweight rom. Please look at the development section for all the roms available.
Just one question though, that screen damage looks like bad. Do you know what happened?
Hello Bro
Link that you have shared is not working so please share some other link and please help me to get the best rom for this mobile and please provide me step to step instruction to do it.
Ok
Already Tried
Well Bro tried that and its now working no option i am getting in recovery and just a phone logo with red mark that what i shared in first screenshot in this thread
luvlastcall said:
Hello Bro
Link that you have shared is not working so please share some other link and please help me to get the best rom for this mobile and please provide me step to step instruction to do it.
Click to expand...
Click to collapse
http://www.mediafire.com/download.php?398dklf1uzss5f6 Updated link.
As I have said I recommend Cyanogenmod 7. Read the thread here Its a custom version but its more recent.
Now your screen, I suspect that those marks are from heat damage. Most likely from whoever else had the phone overclocking it. This could be a telltale sign of hardware damage through excessive use and it may never boot properly. I thought I should mention that.
Well i thats case would like to ask one more thing we will be able to fix it or not or its not worth it.
luvlastcall said:
Well If that's case would like to ask one more thing we will be able to fix it or not or its not worth it.
Click to expand...
Click to collapse
Depends, this phone is an old model as far as mobile phones are concerned. the cost of a motherboard and new lcd + digitizer could be the same cost as the phone in a used condition.
I work it out as £23.13 as the cheapest you could get the parts but then you would need to do a full tear down of the device in order to replace most of it. I mean basically your only keeping the frame, trackball, camera and some rubber bits.
Cheapest I can find to buy it in the uk is £25 ( with you needing to sim unlock it).
But I would add that you might as well try get cm7 on the device. The only thing it will cost you is time and you never know, the phone might be usable with CM7 on it. Nothing ventured, nothing gained.
OK bro let me first give a try with the cm7 rom and see if its work and hoping for the best
luvlastcall said:
OK bro let me first give a try with the cm7 rom and see if its work and hoping for the best
Click to expand...
Click to collapse
Good luck pal, keep me posted
Sure Bro and thanks a lot
Well Not sure what happened to screen as my brother was using and i tired to run the recovery and not able to go further only getting this screen while wiping all the data through recovery/Users/Hacker/Downloads/IMG_0170.JPG
Well Not sure what happened to screen as my brother was using and i tired to run the recovery and not able to go further only getting this screen while wiping all the data through recovery and stuck on this screen now
luvlastcall said:
Well Not sure what happened to screen as my brother was using and i tired to run the recovery and not able to go further only getting this screen while wiping all the data through recovery and stuck on this screen now
Click to expand...
Click to collapse
Sorry, i forgot to mention, the controls for the recovery are different from hboot. Push trackball to select items, power is now the back button.
let me give a try and see if its work i installed the rom from Sd card ad restarted the mobile and hoping this will work now
I tried to install stock rom that i have downloaded from HTC Website and that is not getting installed lets hope CM7 will work i can see the ultrabeam revolutionary Logo on the screen right now its still thinking up

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