I just got a Galaxy W 2 days back, and I absolutely love it, but there is this one issue I am constantly facing.
Whenever I use my headphones, after removing them, the Music ( or whatever audio an app has ) gets routed through the top speaker
(Image Attached) . Although I found a workaround, i.e calling someone on handsfree mode does the trick, Can't find any permanent fix.
Would be glad if someone here could help me out with it. I can't figure out if its a hardware problem or a software bug.
Nope didn't happend to me.
try go to 2.3.6 via kies or auto apdate from the phones settings, maybe it will fix it.
It is already 2.3.6 I updated it as soon as I got it. Will go to service centre today.
But do you have the latest 2.3.6 version?
Does it always do this? You probably have installed an app that might have been messing with your phone's audio. This has never happened to me before.
I bought the phone hardly 4 days back, Yes, happened from the moment I bought it, with no apps installed. Tried ToggleHeadset, but that did not work either.
What is your version and the built date?
*#1234#
sound strange , it didnt happen to me.. maybe u should approach samsung customer service..
Assuming that you tried a different headset and it still doesn't work, I suggest returning the phone as well.
That would be a good idea!
Hey guys,
Just got it back from the Samsung Centre, they say it was a software issue. ( Though its still LA2) Anyways, its solved now.
And what they did with your phone? Factory defaults or what?
I've been having this same problem. I'm glad to hear it's a software problem. I toyed with the idea of sending my phone off to Samsung but I'm glad I didn't now. Especially as I'm planning on rooting soon once I've done a bit more reading up (it's my first android, feels strange to be a beginner with something again, takes a while to learn all the little tricks).
Anyway I posted the following to Android Forums a couple of weeks ago, with no reply (I can see this forum is much more active).
"A problem I've been having recently (not exactly sure when it first happened) is that I'll go to watch a video and instead of the sound coming out of the loudspeaker, it comes out of the handset/phone speaker (not sure what you call it, the one above the screen for putting your ear to). Needless to say it's way too quiet to hear anything properly. It's happened randomly now about 6 or 7 times. I've had to restart the phone every time to remedy the problem. It's getting kinda annoying.
Also I think my headphone volume may be playing up. Not sure if it's related, but there's been times where at full volume music has been pretty underwhelming (I know about the dreaded EU volume cap (which I hope to remedy with a forthcoming root once I've read more up on the subject), no - it seemed even quieter). I'm almost sure there's something wrong because all of a sudden earlier today while listening to some sounds the volume jumped up to what seemed more akin to a maximum volume.
Could these two problems be related? And if so could anyone suggest what I could do to sort this out? Perhaps a factory reset (which I understand I'll have to do if I want to root anyway)? I really don't want to have to send it off for repair. I dunno if I could part with my new favourite toy lol."
Anyway OP you're not alone. Glad to hear you got it sorted. Mine's an XXKK1 btw, although I don't really know what that means.
Sent from my GT-I8150 using Tapatalk
They updated firmware (try updating it) and then set it to factory default.
RSX....Hi
Are you 2.3.6 or 2.3.5??
The XXKK1......means in Sammy code
XX Region
Austria, Belgium, France,
Germany, Hungary, Italy, Spain,
United Kingdom
KK1 simply shows Year/Month/Revision....
1st K is 2011.....starts with A [2001]
2nd K is Nov. [Jan-Dec.....A-L]
So, your FW is Nov 2011, Ver 1
You prob due update......
Check with Kies or Check Fus App from Market
https://market.android.com/details?id=com.johnan.checkfus
Sent from my GT-I8150 on Lanzarote Canary Vacation using Tapatalk
Related
Hello,
so I'm with my 3th GNex now! with the 1st one the USB Port suddently stopped working properly. The 2nd one had a flawed display (had it for only 3 days but did notice the same problem with my 3th one)
My 3th one is okay but there is one problem: After 3 secs of any sound being played I can here a clicking/poppping sound coming from my speaker. This is very annoying when I've the normal Touchsounds on (I disabled them because of this...)
So I searched on google a bit and many users seem to have the same problem ( http://code.google.com/p/android/issues/detail?id=22307 ).
It seems to be unclear if this is a hard- or software issue.
So I wanted to ask you guys do you have this issue aswell? Is there a fix for this? Hard- or software issue, what do you think? Should I again exchange my phone for a new one risking it to have a even louder clicking sound?!
lukasb9000 said:
Hello,
so I'm with my 3th GNex now! with the 1st one the USB Port suddently stopped working properly. The 2nd one had a flawed display (had it for only 3 days but did notice the same problem with my 3th one)
My 3th one is okay but there is one problem: After 3 secs of any sound being played I can here a clicking/poppping sound coming from my speaker. This is very annoying when I've the normal Touchsounds on (I disabled them because of this...)
So I searched on google a bit and many users seem to have the same problem ( http://code.google.com/p/android/issues/detail?id=22307 ).
It seems to be unclear if this is a hard- or software issue.
So I wanted to ask you guys do you have this issue aswell? Is there a fix for this? Hard- or software issue, what do you think? Should I again exchange my phone for a new one risking it to have a even louder clicking sound?!
Click to expand...
Click to collapse
I had this same issue and I can safely say its software related. If you flash Francos latest kernel he has this issue fixed. If your unrooted I'm not too sure what options you might have (apart from exchanging the device again?).
RTContent said:
I had this same issue and I can safely say its software related. If you flash Francos latest kernel he has this issue fixed. If your unrooted I'm not too sure what options you might have (apart from exchanging the device again?).
Click to expand...
Click to collapse
I read about the fix on francos kernel....the problem though is, that I already use his kernel...last version r110...the fix doesn't work for my phone
Weird. I don't use his nightlies, have you tried M2?
Sent from my Galaxy Nexus using Tapatalk
m2 doesnt even have the fix.
What's your software version? I'm on stock 4.0.2 and have no issues.
Sent from my Galaxy Nexus using XDA
are you sure you dont have it? play any sound in a quiet room and listen closely. i only noticed it after reading about it and checking for it... shouldnt have done that. and the volume seems to vary from day to day
Nope didn't have it. Played some music tracks and listened to the touch sounds. Didn't got any clicking sounds after that.
Sent from my Galaxy Nexus using XDA
This has been discussed at length here:
http://forum.xda-developers.com/showthread.php?t=1490335
Keep in mind that this happens on many devices. For the people who say they don't hear it, perhaps they don't know what to listen for or perhaps they are just lucky and their particular device isn't affected by the problem.
Sent from my Transformer TF101 using Tapatalk
cyanoviper said:
m2 doesnt even have the fix.
Click to expand...
Click to collapse
If that's actually the case then it must have been fixed in CM9 as I definitely had this issue.
Hi,
I just received my HTC One X today as an upgrade from T-Mobile. I've been waiting to get my hands on this for ages like most of you so you would most likely know how I feel when its not how you expected i.e things going wrong/not working etc.
THE PROBLEM:
The problem seems to be that when I am on a call using the speaker mode, the mic does not seem to work, therefore the person on the other side cannot hear me. I tested it again myself and it seems as if the mic mutes itself when you press the speaker mode in a call. You are still able to hear the other person yet they cannot hear you.
However when I am not in speaker mode, everything works as normal so I am wondering is this a software fault or hardware fault.
Please get back to me as soon as, as I really do not want to return the phone and go through the dreaded process.
Thank you for reading.
P.S
My HTC One X:
Software Version: 1.26.110.5
HTC SDK: 4.11
(As i am on Tmobile, My HOX is branded therefore has not received latest update)
I have the exact same problem, I bought the phone about a month ago, and I didn't check the speaker mode function, then I flash few different custom rom, Now I found the speaker mode problem as tkr1992 has, since I unlock the bootloader (although I relock the bootloader) but HTC won't repair the phone free of charge for me, they say the phone need a new mainbroad... will cost me 2XX USD,
I don't even know is the phone has this problem when I first bought it or after I flash some custom rom.
HtC told me it should be software problem cos it is the same mic that use in speaker mode or non speaker mode, so when other side can hear you when you not on speaker mode, mean the mic is alright, BUT they told me it need to replace the mainboard cos I have unlock the bootloader so they can't not recover the phone to stock rom, BUT again I already relock the bootloader and RUU the stock rom back to the phone, still the same problem.
I need help too, Any good fellow can help??????????
I hope it is just a software fault. I did just receive an update today from T-Mobile, as my HOX is branded. The update is 1.28.110.7. It still seems that my mic problem is present.
Does anyone also know what fixes are included in this update?
Thanks
Any ideas anyone? Would really like to fix this instead of sending phone back to tmobile.
Thanks
Sent from my GT-P7510 using XDA Premium HD app
this is what got from HTC
Regarding to your inquiry about HTC One X, we would like to provide you with following advice and solution as below: First you can diagnosis the hardware issue on the speaker. Please kindly type *#*#3424#*#* on the dial screen, you will enable the function test program. And then select "Audio Test", tap Run. Please finish the test as instructions.
But it didn't work for me the phone just didn't do anything, you can try.
Thanks for that, i just tried the audio test diagnosis. The test shows that everything is working correctly however the same problem still occurs within a call like before.
Sent from my GT-P7510 using XDA Premium HD app
Try reset to factory setting, see if it does any different.
That is the HTC guy try to do to my one x.
btw have you rooted your phone or unlocked the downloader?
You have working Navigation application in background and this make call routing first to speaker part permanently, not to earphone - like phone is in Handsfree mode. Try to disable it / shut down it / and all be fine.
WBR, DebeliaMark, Bulgaria
tkr1992 said:
Hi,
I just received my HTC One X today as an upgrade from T-Mobile. I've been waiting to get my hands on this for ages like most of you so you would most likely know how I feel when its not how you expected i.e things going wrong/not working etc.
THE PROBLEM:
The problem seems to be that when I am on a call using the speaker mode, the mic does not seem to work, therefore the person on the other side cannot hear me. I tested it again myself and it seems as if the mic mutes itself when you press the speaker mode in a call. You are still able to hear the other person yet they cannot hear you.
However when I am not in speaker mode, everything works as normal so I am wondering is this a software fault or hardware fault.
Please get back to me as soon as, as I really do not want to return the phone and go through the dreaded process.
Thank you for reading.
P.S
My HTC One X:
Software Version: 1.26.110.5
HTC SDK: 4.11
(As i am on Tmobile, My HOX is branded therefore has not received latest update)
Click to expand...
Click to collapse
Mic Problem whilst in Speaker mode in a call
Hi All
I have the same problem after software upgrade two months ago
and did not have a time to try to fix it
I thought after factory reset it will work, but finally it did not help
My phone was never rooted
Uninstalled any navigation software
Tried the audio test diagnosis.(the test shows that everything is working correctly)
If someone have any solution it will be more then welcomed
Thanks
HTC One X Locked S-ON RL
Software Version: 1.29.401.11
HTC SDK 4.12
HBOOT-0.95.0000
RADIO-1.1204.105.14
yesss please someone help! mine started acting crazy today after work. i called my friend around 5.40 then about an hr later i made another call and they couldnt hear me but i thought it was just their phone. since then ive made about 5 calls to 2 diff people and they both cant hear me ... i havent tried factory reset or the navigation yet because my phone isnt backed up yet but please please please someone help
anyone get a solution to this?
romy134 said:
anyone get a solution to this?
Click to expand...
Click to collapse
I'm experiencing this exact issue as well - has anyone come up with any possible solutions?
There are 2 microphones on this phone, the upper one next to the headset jack and the other next to the lower right corner of the screen.
While on phone mode the lower one is the main microphone because its closer to your mouth, on speaker mode the upper one becomes the main mic.
It's probably a hardware fault since you flashed stock rom and it's still not working.
I seem to have this issue too - did anyone get a solution
Audio tests fine, but in Google Talk, or Google Hangout, or Phone Dialer in speaker mode - the mic input is not working, so recipient cannot hear.
Google Maps Issue
So my wife has the same phone (HTC One X) and has the most recent update to 4.0.4 (stock everything) and found out that it is indeed either the google 'navigation' app, or the google 'maps' app running in the background that will give this problem. Simply go to settings, then apps, then stop the maps or navigation process, make sure you go to the cached processes as well and stop those. Right after that her phone started working again. I also tested with the HTC test tool code that was given earlier and just like everyone else the test passed fine. So this should be the fix.
i have the same issue..
.. since updating my HOX to 3.18.401.1 and can confirm that disabling the google maps service solves the issue (at least for now)...
Anyway i have to admit that thos workaround doesn´t make me happy at all, a phone without google maps is a pain in the ......
Update: Nope .... it worked for the first 2 calls, now silence again.....Did already 3 factory resets....no idea anymore, i think i gonna sned it in to HTC...
Hello,
I have the same problem and many users "HOX" have the same worries. It seems that when you change the screen touch there is a lot of trouble of this kind.
Does anyone find a solution?
error23 said:
.. since updating my HOX to 3.18.401.1 and can confirm that disabling the google maps service solves the issue (at least for now)...
Anyway i have to admit that thos workaround doesn´t make me happy at all, a phone without google maps is a pain in the ......
Update: Nope .... it worked for the first 2 calls, now silence again.....Did already 3 factory resets....no idea anymore, i think i gonna sned it in to HTC...
Click to expand...
Click to collapse
Any update on this? Did you send it to HTC? Mine has also stopped suddenly a few days back while on viper 3.7.2. Tried factory reset, flashed the rom again, flashed other roms, but the problem is still there...
in may case it was a defective mainboard....
I had to send in my HOX 3 times to HTC repair until they (and me) figured out it was a Mainboard problem.
The first 2 repair attempts where quite strange, because they changed some parts which have absolutely nothing to do with the MIC and when i received it the problem was still here, but anyway
I came to the final diagnosis, because after turning the HOX on, it was working for some calls, then the MIC suddenly stopped...Getting more and more angry because of sending the phone in and receiving it 3 weeks later unrepaired, i once squeezed my HOX really hard during a "silent" phonecall and while squeezing it (on both lower edges) the MIC worked again.
After that experience all was clear, because this behaviour is typical for a hairline crack on the PCB. I wrote this on the RMA form and they exchanged the Mainboard....
So, finally i have my HOX again for 4 weeks now (after almost 2 1/2 months without it) and it works flawlessly....
So, good luck guys and a lot of patience
error23 said:
I had to send in my HOX 3 times to HTC repair until they (and me) figured out it was a Mainboard problem.
The first 2 repair attempts where quite strange, because they changed some parts which have absolutely nothing to do with the MIC and when i received it the problem was still here, but anyway
I came to the final diagnosis, because after turning the HOX on, it was working for some calls, then the MIC suddenly stopped...Getting more and more angry because of sending the phone in and receiving it 3 weeks later unrepaired, i once squeezed my HOX really hard during a "silent" phonecall and while squeezing it (on both lower edges) the MIC worked again.
After that experience all was clear, because this behaviour is typical for a hairline crack on the PCB. I wrote this on the RMA form and they exchanged the Mainboard....
So, finally i have my HOX again for 4 weeks now (after almost 2 1/2 months without it) and it works flawlessly....
So, good luck guys and a lot of patience
Click to expand...
Click to collapse
Thanks for your input mate. Was your bootloader unlocked? Did the warranty cover that?
Sent from my HTC One X using Tapatalk 2
Hello, i wonder if i am the only one with this issue..
When i started using my one X (quadcore version) all seemed to work fine, then i received and installed 2 new updates from htc and my internal microphone stopped working in calls and with any app i tried.
I havent rooted or installed any custom roms. I tried the hard reset, and still nothing. It seems that the updates have problems with the internal mic, because with headphones works fine.
Any ideas?
Im trying to find how to downgrade my firmware to see if it helps.
Thanks in advance.
try factory reset after the update. and if the problem still persist., maybe go to service center.
Yep, i did the factory reset with no luck. When it finished i noticed that my sofware version didnt downgraded to the fabric version, it deleted all data, reset all phone configs but the software still was in 1.29.707.11 and the mic doesnt work.
Is there any method i could use to downgrade entirely my phone to fabric values without any rooting?
did you try to open phone ever ? or insert anything to your microphone. (looks like powder or have a prong anything ?because its so sensetive...
Nope, i didnt try to open the phone or insert something in the mic hole, i was very cautious with that.
I bought my HOX a week ago, the only things that i have done was installing the superuser app (but it didnt worked because i havent completed the rooting process) and "busybox installer" , also didnt complete because it hasnt root privileges.
Is there any way i could go back 2 update steps without rooting/flashing my phone? I couldnt find anything in the forum/google about that.
malakoid said:
Nope, i didnt try to open the phone or insert something in the mic hole, i was very cautious with that.
I bought my HOX a week ago, the only things that i have done was installing the superuser app (but it didnt worked because i havent completed the rooting process) and "busybox installer" , also didnt complete because it hasnt root privileges.
Is there any way i could go back 2 update steps without rooting/flashing my phone? I couldnt find anything in the forum/google about that.
Click to expand...
Click to collapse
you will have to download the original firmware for your region. Check the Android dev forum. But if the phone is new and not rooted just take it back to the shop your bought it or HTC service center.
The service center is 2885 Miles / 4644 Kilometers from here. =S
So, im trying to troubleshoot the problem myself trying to avoid the huge cost involved, no luck till now, but!....
...some days ago i was playing with the voice recorder, all i recorded was hissing and giberrish, then i maked a call, switched the external speaker and muted microphone buttons on/off several times.. then, suddenly the voice recorder started working perfectly!!, i couldnt believe it myself...
but was for a short time, 10 minutes later , started to fail again =(
malakoid said:
The service center is 2885 Miles / 4644 Kilometers from here. =S
So, im trying to troubleshoot the problem myself trying to avoid the huge cost involved, no luck till now, but!....
...some days ago i was playing with the voice recorder, all i recorded was hissing and giberrish, then i maked a call, switched the external speaker and muted microphone buttons on/off several times.. then, suddenly the voice recorder started working perfectly!!, i couldnt believe it myself...
but was for a short time, 10 minutes later , started to fail again =(
Click to expand...
Click to collapse
I'm having this same issue! Any fix?
Since moving to Jellybean (when it first got released) and attempting to use Google Now, I noticed that the it wasn't doing or understanding what I was saying. It appeared that there was a lot of static noise before it would recognise what I was trying to say.
I loaded some recording software to make sure it wasn't just Google Now, but it turns out that it just hisses for that first 5 seconds before it comes good. It does not happen in phone calls, just when recording/talking to Google Now. Changing ROMs, kernels and radios has not changed the problem. Even moving up to the new 4.1.1 hasn't rectified the problem.
Has anyone else had this problem? Has it ever been fixed?
Any help would be fantastic!
Bumping.
Still can't seem to find an answer anywhere for this.
This is a real problem. It makes the new Voice Search unusable.
There's a bug on it but it hasn't had any real attention - http://code.google.com/p/android/is...s Owner Summary Stars&groupby=&sort=&id=29092
Edit: interesting that yours is a Telstra phone too. Wonder if its build/baseband related?
galapogos01 said:
This is a real problem. It makes the new Voice Search unusable.
There's a bug on it but it hasn't had any real attention - http://code.google.com/p/android/is...s Owner Summary Stars&groupby=&sort=&id=29092
Edit: interesting that yours is a Telstra phone too. Wonder if its build/baseband related?
Click to expand...
Click to collapse
I've tried different basebands, ROMs etc. Still suffers from the 2 seconds of hissing/not working microphone before it comes good and is usable.
Interesting. I too am on Telstra, tried few 4.1 and 4.1.1, CM10 and the same issue. Not to mention, even after the hiss is over, the volume is very low and rubbish in general.
Interesting that it affects a lot of Telstra phone owners.
Anyone reverted to the stock Telstra rom/baseband to test? Does it affect voice search in 4.0.x as well?
Same problem!
I have this exact problem!! I've had difficulty finding any others with this problem until I found this thread.
Grr, mine shows static for about 4 seconds and it struggles to understand anything at all! After those 4 seconds, it dies down, then I can speak and it is better but far from perfect with recognising my speech!
FYI mine is a yakjudv Telstra phone from Australia which I flashed to yakju 4.0.4 and then did a JB update OTA......
It was on the stock DVKK6 but am now on the XXLF1 radio that came with JB....
Argh, whats going on, i was so pumped for google now voice actions!!! Now its basically useless!!
Mines almost spot on 4 seconds every single time.....
Any solution to this would be greatly appreciated!
+1 again on my gnex
factory installed yakjudv i think, from vodafone.
I have had it since ICS, tried to record lectures in class, and the first few seconds is always static.
Now that you mention it, when I activate voice search in google now, i see the grey circle voice indicator spazzes out for a few seconds before it goes back to normal. Maybe that's why I have to speak loud for it to recognise my voice to make it distinct from the initial static, so it usually doesn't work that well.
Kinda weird that it appears to be Telstra gnex's. Still no luck in finding fixes yet.
Sent from my Galaxy Nexus
Any workaround or fix for this?
It seems like Santaria has already tried a variety of different radios with no luck.
Is this a case of sit and hope that Google fixes this?
So what exactly is the problem? There's 2 mics in the phone, but its picking up the wrong one?
Since when were there 2 mics? one for phone call and one for speakerphone? I didn't even know this. How could this happen and why is it only on Aussie phones? The hardware should be the same across the board?
I'm so confused
One is for noise reduction.
Cheers,
Jason
I wonder if there's a way to enable/disable the noise reduction mic?
Sent from my Galaxy Nexus
galapogos01 said:
One is for noise reduction.
Cheers,
Jason
Click to expand...
Click to collapse
One is for calls the other one is for recording videos and video calls...The Galaxy Nexus do not have a noise reduction software on board neither the required hardware so no noise canceling feature!
Sent from my Nexus 7
Err...
http://www.slashgear.com/galaxy-nexus-review-21196912/
http://en.wikipedia.org/wiki/Galaxy_Nexus
There seems to be some debate about its effectiveness - probably related to the above bug disabling it in some cases.
For the record, same problem on my telstra Gnex, google now only works if I hold the mic right to my mouth.
I'm having the exact same issue. I just bought a new gn that was locked to Vodafone Australia. I unlocked it and went to yakju then got the OTA and then started having the exact same problem that everyone else has described. I get massive static and so far nothing I've said has been recognised. It just times out with the message "recognising...".
I've recorded my voice using an app but everything sounded fine and I didn't get any static. I have the same problem if I use a hands free kit too.
Seems this happened with ICS also
http://forum.xda-developers.com/showthread.php?t=1602840
Star this issue
Hey guys, a few of us seem to be having this problem, please star this issue so that Google will be aware of it.
http://code.google.com/p/android/issues/detail?id=29092
SIMPLY CLICK HERE AND STAR THE ISSUE.
Starred
Starred a long time ago...
No luck, even with 4.2.2
I take it they're never going to fix this problem
Odd problem is now happening to my wife's new GNEX. This phone is barely 2 weeks old, HAS NOT BEEN ROOTED, but now all of a sudden when you call her phone, not only can you not hear the person on the other end talking, (I have held each phone to each ear to test it) and it then restarts. I did a backup, then proceeded with a factory restart. After this was done, I tested it again, this time I could hear myself. 2nd test, it did it again, and is now only do this. Any ideas?
This phone will be going back to Best Buy tomorrow, but someone else may be having this problem as well. So what do you guys think might be happening to this phone?
Thanks in advance.
bertacolypse said:
Odd problem is now happening to my wife's new GNEX. This phone is barely 2 weeks old, HAS NOT BEEN ROOTED, but now all of a sudden when you call her phone, not only can you not hear the person on the other end talking, (I have held each phone to each ear to test it) and it then restarts. I did a backup, then proceeded with a factory restart. After this was done, I tested it again, this time I could hear myself. 2nd test, it did it again, and is now only do this. Any ideas?
Click to expand...
Click to collapse
Happened to me twice (random) and some calls went straight to voice mail without ringing. Running yakju 4.1.1 rooted with UGLH1 baseband. Will revert back to default XXLF1 to see if it makes any difference.
_android_ said:
Happened to me twice (random) and some calls went straight to voice mail without ringing. Running yakju 4.1.1 rooted with UGLH1 baseband. Will revert back to default XXLF1 to see if it makes any difference.
Click to expand...
Click to collapse
There are so many version of baseband available out there. You will need to try one is most suitable to your network. Baseband application can be found at the link below:
http://forum.xda-developers.com/showthread.php?t=1405345
Tim4828 said:
There are so many version of baseband available out there. You will need to try one is most suitable to your network. Baseband application can be found at the link below:
http://forum.xda-developers.com/showthread.php?t=1405345
Click to expand...
Click to collapse
Choices are quite limited. Being in Canada and with Wind, it has to be UGLA4 or later for data roaming bug fix...
I'll remain on UGLH1 and testing minfree profile tweak instead. (Now on aggressive setting)
bertacolypse said:
Odd problem is now happening to my wife's new GNEX. This phone is barely 2 weeks old, HAS NOT BEEN ROOTED, but now all of a sudden when you call her phone, not only can you not hear the person on the other end talking, (I have held each phone to each ear to test it) and it then restarts. I did a backup, then proceeded with a factory restart. After this was done, I tested it again, this time I could hear myself. 2nd test, it did it again, and is now only do this. Any ideas?
This phone will be going back to Best Buy tomorrow, but someone else may be having this problem as well. So what do you guys think might be happening to this phone?
Thanks in advance.
Click to expand...
Click to collapse
i had a problem like that happen to me too...it started when someone called me and my phone just froze then rebooted itself, from then on everytime i got a call it would connect for a few secs (no audio) then reboot
i factory wiped and cleared everything...only to realize the solution was just to remove the sim card and put it back
try that...sometimes its the simplest solutions that work
Took it into best buy, and they swapped the sim card. Problem solved.
Sent from my SCH-I535 using xda premium