I'm sending my phone back to Sprint, and I unrooted my EVO and flashed back to stock, but the Recovery now says "LOCKED (OOW)" on the top.
I only get one chance to send it back, what does this mean?
Thank you so much.
alexpete9 said:
I'm sending my phone back to Sprint, and I unrooted my EVO and flashed back to stock, but the Recovery now says "LOCKED (OOW)" on the top.
I only get one chance to send it back, what does this mean?
Thank you so much.
Click to expand...
Click to collapse
that means your bootloader is locked now and OOW means out of warranty
evo4gnoob said:
that means your bootloader is locked now and OOW means out of warranty
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Click to collapse
But my phone still has a few months of warranty... is there anything I can do about that?
alexpete9 said:
But my phone still has a few months of warranty... is there anything I can do about that?
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Click to collapse
I'm not sure sorry but that shouldn't effect taking it to Sprint if your not rooted or anything
Sent from my PC36100 using XDA App
If you're sending out to HTC then the "out of warranty" probably matters. If you're sending it to Asurion (insurance) then it won't make a difference, or shouldn't. Asurion doesn't have anything to do with your warranty through HTC.
Supersonic Evo 4G | MIUI | Tapatalk
alexpete9 said:
I'm sending my phone back to Sprint, and I unrooted my EVO and flashed back to stock, but the Recovery now says "LOCKED (OOW)" on the top.
I only get one chance to send it back, what does this mean?
Thank you so much.
Click to expand...
Click to collapse
It seems to say that by default at the top of everyone's device with the new bootloader. I don't think the OOW is relevant; I think only the "LOCKED" portion is. I got a refurb that said that, even though I had just received it. I think all refurbs say the "OOW", but I don't know if a new device would. At this point, there are no more "new" EVOs, so I'm sure it doesn't matter.
What are you sending it back for? If it is still able to root, then use captains method to revert yourhboot back to 2.10 and you wont have that at top anymore.
Not Sent
lock oow
Look to see if you flashed the newest update for HTC Evo to 2.3.5? if this is the case, they have added security to lock the HBOOT so you cant go in and root the phone. Also if you have unrooted the phone it can be a permanent "fix" and cant be undone.
OOW can mean out of warrantee, however, if the message is coming from the hboot screen then its probably the newer version of the android app.
Related
Has VZW or HTC ever issued an update or other means by which they have remotely flipped the switch back to S-On? Why is there so much concern about this posted in various threads? Am I missing something?
godhamba said:
Has VZW or HTC ever issued an update or other means by which they have remotely flipped the switch back to S-On? Why is there so much concern about this posted in various threads? Am I missing something?
Click to expand...
Click to collapse
There are a few who are worried. But overall there is nothing to be afraid of.
Just whatever you do, DON'T take any OTAs!
godhamba said:
Has VZW or HTC ever issued an update or other means by which they have remotely flipped the switch back to S-On? Why is there so much concern about this posted in various threads? Am I missing something?
Click to expand...
Click to collapse
Basically, it is technically possible to turn a phone S-ON with an OTA. I don't believe it has ever been done however.
Sent from my HTC One
GrayTheWolf said:
There are a few who are worried. But overall there is nothing to be afraid of.
Just whatever you do, DON'T take any OTAs!
Click to expand...
Click to collapse
I was one of those worried. The only reason I had asked is because if I sent my phone in to get S-Off (which I'm pretty sure I will) and development never really takes off after that, I don't want to be stuck on 4.2.2 for the entirety of my time with this phone. I wanted to know if I COULD take that OTA at some point without bricking the phone. I was told if I changed the CID back to VZW__001, then I wouldnt brick if I did an OTA...
crazyg0od33 said:
I was one of those worried. The only reason I had asked is because if I sent my phone in to get S-Off (which I'm pretty sure I will) and development never really takes off after that, I don't want to be stuck on 4.2.2 for the entirety of my time with this phone. I wanted to know if I COULD take that OTA at some point without bricking the phone. I was told if I changed the CID back to VZW__001, then I wouldnt brick if I did an OTA...
Click to expand...
Click to collapse
When 4.3 is released, a rooted version will be available within a day or two. There is literally no reason to take an OTA ever.
sent from my HTC one
m4rk0358 said:
When 4.3 is released, a rooted version will be available within a day or two. There is literally no reason to take an OTA ever.
sent from my HTC one
Click to expand...
Click to collapse
That's what I figured. But better to know than not know
Sent from my Nexus 7 using Tapatalk 4
The fuss is if your phone is ever turned back to S-ON after having been S-OFF, there is a high chance that it will instantly brick itself if you have loaded unsigned firmware onto the device.
If I go S-OFF, proceed to unlock boot loader, install clockwork mid recovery and just debloat my phone or flash a ROM, I should fear bricking if S-ON is switched back on?
CNexus said:
The fuss is if your phone is ever turned back to S-ON after having been S-OFF, there is a high chance that it will instantly brick itself if you have loaded unsigned firmware onto the device.
Click to expand...
Click to collapse
godhamba said:
If I go S-OFF, proceed to unlock boot loader, install clockwork mid recovery and just debloat my phone or flash a ROM, I should fear bricking if S-ON is switched back on?
Click to expand...
Click to collapse
Someone correct me if I'm wrong, but no, no worries with a custom ROM and recovery. Only for unsigned firmware, something like a custom hboot for example.
peteschlabar said:
Someone correct me if I'm wrong, but no, no worries with a custom ROM and recovery. Only for unsigned firmware, something like a custom hboot for example.
Click to expand...
Click to collapse
This is correct. If you flash an unsigned HBOOT and the flag goes S-ON somehow, the phone will refuse to boot because of the failed security check on the HBOOT. Besides that you're fine.
Hi XDA. My problem is that I sent my ONE to HTC due to the "No Sim Error" i was getting. When it got there, they told me that i had to pay 200 to fix it (voided warranty by rooting/unlocking bootloader). So they sent it back and I know my problem is that the bootloader says relocked instead of locked. So is it possible for me to gain soff/root with rumrunner again, then use revone to relock it, then flash the ruu so it is 100% stock? Or would using revone not be possible? Also, if i send it back to HTC will they still say that the warranty has been voided even if the phone now says locked (as it did when it was stock)? Thanks.
O-rangePeels said:
Hi XDA. My problem is that I sent my ONE to HTC due to the "No Sim Error" i was getting. When it got there, they told me that i had to pay 200 to fix it (voided warranty by rooting/unlocking bootloader). So they sent it back and I know my problem is that the bootloader says relocked instead of locked. So is it possible for me to gain soff/root with rumrunner again, then use revone to relock it, then flash the ruu so it is 100% stock? Or would using revone not be possible? Also, if i send it back to HTC will they still say that the warranty has been voided even if the phone now says locked (as it did when it was stock)? Thanks.
Click to expand...
Click to collapse
What version hboot do you have? What software version is on the phone? Go to settings, about, software info, and see the software number.
O-rangePeels said:
Hi XDA. My problem is that I sent my ONE to HTC due to the "No Sim Error" i was getting. When it got there, they told me that i had to pay 200 to fix it (voided warranty by rooting/unlocking bootloader). So they sent it back and I know my problem is that the bootloader says relocked instead of locked. So is it possible for me to gain soff/root with rumrunner again, then use revone to relock it, then flash the ruu so it is 100% stock? Or would using revone not be possible? Also, if i send it back to HTC will they still say that the warranty has been voided even if the phone now says locked (as it did when it was stock)? Thanks.
Click to expand...
Click to collapse
In the future do this to reset lock status. It works once rooted and s off.
http://forum.xda-developers.com/showthread.php?p=46153741
And this to set back to s on
http://forum.xda-developers.com/showthread.php?p=46286588
I don't know if they keep records but it's worth a shot. If they sent it back to you with 4.3 it is not currently exploitable but probably will be soon. Do you still have s off on device or did they lock it up? Because if you have s off you can just manually change whatever you want.
Ok, So im sending my phone in for getting the camera lens fixed, im currently unlocked bootloader on 5.0.1 GPE RUU should I RUU the phone back to stock att 4.4.4? or leave it alone? HTC told me they will evaluate the phone and I will need to call them not to touch the software part of the phone. THIS IS ONLY TO REPLACE THE BACK OF THE PHONE WITH NEW CAMERA LENS
I'm planning on doing the same but am afraid that they will send me a bill for the full phone if they see its rooted and running custom software.
Thorin_Stone said:
I'm planning on doing the same but am afraid that they will send me a bill for the full phone if they see its rooted and running custom software.
Click to expand...
Click to collapse
They told me that would not be the case, but they couldn't promise this.
Andrew149 said:
They told me that would not be the case, but they couldn't promise this.
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Click to collapse
Just set your bootloader flag to locked, run the RUU, and go back to s-on (only if sunshine works for you on 4.4.4). Otherwise, do the above, but stay s-off
I have a carrier locked M8 that is rooted but S-On.
The vibrator motor on my phone quit and both HTC and my wireless provider have deemed it a hardware error that require repair. The device is under warranty. I need to send it in to get repaired. Given that it's still S-On, do I just need to restore the stock recovery and OS before sending it in?
Probably not safe to assume that because it's a hardware issue, the software doesn't matter?
A lot of times you can get away with sending in a modded phone. Most of those techs aren't smart enough (no offence) to notice things like that unless its major i.e the red text on the boot up screen, or a sense m8 running miui or maybe even GPE stuff. I would flash a sense ROM and a "no red text" bootloader before I send it in.
josh.walker.9242 said:
A lot of times you can get away with sending in a modded phone. Most of those techs aren't smart enough (no offence) to notice things like that unless its major i.e the red text on the boot up screen, or a sense m8 running miui or maybe even GPE stuff. I would flash a sense ROM and a "no red text" bootloader before I send it in.
Click to expand...
Click to collapse
But do you only get one shot at it? If they uncover its modded, surely they make record of it? Not like I could send it in, they send it back because it's modded, and then I could do a deeper clean (100% back to stock) before sending it back again, right?
Am I safer to clean it up entirely before sending it in?
djHandy said:
But do you only get one shot at it? If they uncover its modded, surely they make record of it? Not like I could send it in, they send it back because it's modded, and then I could do a deeper clean (100% back to stock) before sending it back again, right?
Am I safer to clean it up entirely before sending it in?
Click to expand...
Click to collapse
Correct, it would be safer to do a 100% cleasn stock restore just make a backup so you can slrestore it when you get it back.
josh.walker.9242 said:
Correct, it would be safer to do a 100% cleasn stock restore just make a backup so you can slrestore it when you get it back.
Click to expand...
Click to collapse
I'm following the steps in this thread: http://forum.xda-developers.com/showthread.php?t=2710735
It says I need to be S-Off to remove the red-text from the bootloader screen but then warns against switching back to S-On.
Is S-Off a flag to techs that the phone is tampered? Anything else I should consider before going S-Off without a way back or is S-Off really my only option to return my phone to a repairable/warranty-able state?
djHandy said:
I'm following the steps in this thread: http://forum.xda-developers.com/showthread.php?t=2710735
It says I need to be S-Off to remove the red-text from the bootloader screen but then warns against switching back to S-On.
Is S-Off a flag to techs that the phone is tampered? Anything else I should consider before going S-Off without a way back or is S-Off really my only option to return my phone to a repairable/warranty-able state?
Click to expand...
Click to collapse
This thread explains S-Off - http://forum.xda-developers.com/showthread.php?t=1680928.
Here's another good read - http://forum.xda-developers.com/showthread.php?t=2718106.
I would suggest going S-Off to flash the stock or no red text bootloader, then relocking the bootloader and going S-On until you get the phone back.
Back on the M7, there was this incredible software that not only returned the phone to S-On, but also lock the bootloader in such a way that it doesn't say "Relocked" but Actually just "Locked". Is there such a method for the M9?
shark0807 said:
Back on the M7, there was this incredible software that not only returned the phone to S-On, but also lock the bootloader in such a way that it doesn't say "Relocked" but Actually just "Locked". Is there such a method for the M9?
Click to expand...
Click to collapse
Yes, there are methods to return to "locked" instead of "relocked" and to change your software status back to "Original" but if you have made modifications to your phone, going back to s-on is a bad idea, potentially dangerous, and not necessary. Doing it is easy, but why would you want to?
What if someone wants to make use of a warranty repair, and it is important for him to make sure that the phone does not appeared to be "tampered"?
shark0807 said:
What if someone wants to make use of a warranty repair, and it is important for him to make sure that the phone does not appeared to be "tampered"?
Click to expand...
Click to collapse
I have sent HTC phones back for repair s-off and had no issues. HTC has explicitly stated that modded phones are eligible for Uh-Oh and similar protection, though not all CSRs got that memo.
If you feel you must go back to s-on for warranty repair, you need to follow the return-to-stock guides exactly or you risk brickage. You will have to do this manually; I am not aware of a toolkit that could do this and would never use it if there were. Too many variables on going back to full stock (different bases, etc.).