Develop Bugs

ACTIVE SYNC Prbs

Hi,
Im really frustrated and on the urge of giving up !
My activesync is not wrking with any computer. I dont know the reason.
I have searched all the possible threads on Internet but no answer. Tried HARD RESET, still no resolution
PLEASE HELP

I have the same problem a few month now, I especially need to remove the Micro-SD to transfer stuff from my Artemis to my laptop with a USB stick.
I work with Vista 32, when I connect the USB cable, any reaction from Windows Mobile Device center anymore! Maybe due to a Windows update or WM 6+ or something, can anyone help?

[Q] Galaxy Nexus MTP driver issues in Windows XP

Hi guys,
I wonder if anyone can help with this problem?
,
I'm having trouble hooking it up to my PC which is running XP.
When I chose to connect as either "Media Device MTP" or "Camera PTP" I get an error message on the taskbar of my PC:
"USB device Not Recognised. One of the USB devices attached to this computer has malfunctioned , and Windos does not recognise it. For assistance in solving this problem, click this message."
I click the message and get taken to the list of USB devices with one in bold stating "Unknown device", I click on it and try to update the drivers etc but PC is unable to instal newer drivers.
I think I've narrowed this down to an MTP (Media Transfer Protocol) driver not being installed on the PC, so have installed Windows media player 11, Kies, Samsung PC Studio 7, tried searching the net for drivers, even tried installing Galaxy S2 drivers and none of them work.
Does anyone know what else I may be able to try, or can someone tell me where I could get the correct driver as this is starting to drive me nuts...
PS. I have hooked up the Nexus to my work PC (running Vista) and was recognised withing seconds, so is not a faulty phone
Thanks in advaance for you help!!

format c:/q
install Windows 7
Windows XP is 10 years old.

oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
Was really hoping it wouldn't come to that!!!
Is there no way I can get the drivers in XP?

oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
Hah, you posted what I managed to resist writing. I thought to myself 'someone's bound to bring that up'... Right on time!

Just get WiFi file explorer PRO and sync through wifi...but I'm quite sure that you can get MTP to work on winXP.

Can't really help you with the Galaxy Nexus since mine hasn't arrived yet but for my Galaxy Tab 10.1 I didn't install any driver (honeycomb also only understands MTP). I let windows install all the drives automatically, had to restart a couple of times but in the end I had a working connection with no Samsung crap like Kies installed.

gambiting said:
Just get WiFi file explorer PRO and sync through wifi...but I'm quite sure that you can get MTP to work on winXP.
Click to expand...
Click to collapse
I've got this as the work around at the moment, but finding it a bit laborious having to transfer one file at a time.
Finding that Samsung website is quite useless - only has the User guide as downloadable PDF.
Microsoft website is even less helpful...!

sw.monkey12 said:
I've got this as the work around at the moment, but finding it a bit laborious having to transfer one file at a time.
Finding that Samsung website is quite useless - only has the User guide as downloadable PDF.
Microsoft website is even less helpful...!
Click to expand...
Click to collapse
You can transfer as many files as you like....up.
And to be honest you can also try using an FTP server, it works very well and then you can browse your phone easily.

gokpog said:
Can't really help you with the Galaxy Nexus since mine hasn't arrived yet but for my Galaxy Tab 10.1 I didn't install any driver (honeycomb also only understands MTP). I let windows install all the drives automatically, had to restart a couple of times but in the end I had a working connection with no Samsung crap like Kies installed.
Click to expand...
Click to collapse
Is that with XP?
I thought I was getting there after installing WMP 11 as I got a message stating "Galaxy" when I connected the USB cable, but it still didn't work fully.
A couple of re-boots later it resorted back to "USB Device not Recognised"
Hope the Nexus conmects for you when it arrives

gambiting said:
You can transfer as many files as you like....up.
And to be honest you can also try using an FTP server, it works very well and then you can browse your phone easily.
Click to expand...
Click to collapse
Do you mean that you can upload multiple files in one go with Wireless file transfer Pro?
with music for eg. I'm having to do one track at a time?
Will look at the FTP servers now, any recommendations?

sw.monkey12 said:
Is that with XP?
I thought I was getting there after installing WMP 11 as I got a message stating "Galaxy" when I connected the USB cable, but it still didn't work fully.
A couple of re-boots later it resorted back to "USB Device not Recognised"
Hope the Nexus conmects for you when it arrives
Click to expand...
Click to collapse
Sorry no, it was something worse, Vista.
If you got xp to recognize it as "Galaxy" you should be on the right track. I remember that being the first device in Vista too. The auto update feature installed various Samsung updates, always after the device couldn't be started and almost all of them required a restart. But about five of these updates (and restarts...) later it connected correctly. No Samsung software necessary.
Don't know if that was dumb luck but I'm not complaining.

I have missing MTP driver on my WIndows XP laptop for work (I use Win 7 at home) is there any solution to this yet?

Try this.
It will install the Media Transfer Protocol Porting Kit (MTP drivers) on Windows xp and should allow the device to be recognised.
I uploaded the file (which I downloaded directly from Microsoft) so you dont have to validate first. Download it *HERE* and install.
Let me know if it works for Windows xp and I will add it to my fixes section im writing.
Mark.

Thanks, Mark,
I did find and download that file earlier but it didnt work. However, as my work laptop is subject to Group Policy, it may still work for others. I do have local admin rights on my machine so I wouldnt have thought it would be a problem but we always get quirks with our corporate builds.
I have found other references on the net to a file from Creative called "fixup.zip" which apparently includes the MTP drivers (tweaked to also allow recognition of creative devices) but I cant find anywhere to download it from.

after a little searching with Google i found the answer
so my laptop runs XP (because i shoot tethered to my Canon Camera and i know it works) and i use the laptop to sync my phones (also collects my e-mail etc) and i stumbled on this thread when i was searching for a solution as to why MTP failed to install with my new Nexus..
the solution is
to install Windows Media Player 10! once i did that, BAM! i can see my Nexus in the explorer window with the rest of my drives

oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
HAHAHAHHAHA made my day

Here you go. My work laptop is still xp(32bit) and i just installed this and works
http://www.samsung.com/us/support/downloads/verizon-wireless/SCH-I515MSAVZW
Verizon_Wireless_I515_Galaxy_Nexus_USB_Driver_v1.4.6.0.exe

New "known issue" - samsung!
I had issues trying to get the device working on 3 computers yesterday (Win 7, Vista, XP) , with only interment luck.
I got to Samsung Level 2 support, at 2pm EST, I was his first G-Nex call. We tried the Samsung driver, updating WMP to v11 on XP. Best I got was it to open sometimes (best after a GNex Reboot or after almost shutting it down: ie. holding power button in ant hitting back arrow). It opens best on my Vista PC (one I hardly use...); Sometimes I open it and get no further than the device level (GALAXY NEXUS); if Internal Storage eventually shows up, you may be able to get in; then you MAY be able to transfer files to the folders.
I got a call back from SAMSUNG Level 2 today: "THERE IS A KNOW ISSUE IN THE MTP LAYER OF THE PHONE; THERE ARE ISOLATED CASES OF PROBLEMS LIKE YOURS; SAMSUNG & GOOGLE ARE WORKING TO RESOLVE AND ISSUE A MAINTENANCE RELEASE". (As close as I can quote this.) No, there was no estimate of WHEN this would be released, but I'm hoping soon, as it is a pain and major issue for us "isolated" cases - why me?

I found that MTP does not work correctly on winxp without Windows Media Player 11. It appears to work kinda with WMP10, but not the way you would expect.

Fix
I was pulling my hair out trying to get my new verizon galaxy nexus connected to my pc running windows xp to transfer files. Finally I figured out what the problem was for me.
MTP is tied to windows media player somehow and you need to have the new version of windows media player installed for it to work. Until I did this I was getting an error when a plugged in my phone about the required files not found in the INF file or something.
1. download new version of windows media player.
2. You need to download the samsung USB drivers from samsungs website...I would post the link but I am not allowed.
make sure you click the tab for software...it defaults to manuals and doesn;t look much like a tab at all. After that mine worked beautifully although the MTP transfers seem extremely slow compared to the USB mass storage connection my droid 2 had.
Hope this helps someone else out there!

[Q] Cannot connect to Note 2 on Mac OSX

Hi there! I just bought the T-Mobile Samsung Galaxy Note 2. I'm trying to connect the phone to my MacBook Pro running Mountain Lion OSX so I can transfer my files and such and also access the SD card. On my previous phone, (HTC Sensation 4G), all I had to do was just connect it to the usb cable and I'll see my phone accessible on finder. This is not my case for the Note 2 right now. I even installed Android File Transfer and it still doesn't work. Android File Transfer reports, "Could not connect to device. Try reconnecting or restarting the device". And of course I tried all of that. The only thing that works is the Kies software from Samsung but the software is incredibly slow. It is telling me that it will take 10 hours to transfer a 125MB file. It doesn't make any sense at all. I'm running a maxed out MacBook Pro Retina Display and I got a spankin new phone using it's provided usb cable and I tried others. My only option to transfer files fast to my SD card is by taking it out physically and connecting it to my SD Card adapter
Please help! Thanks in advance

DJCodeBlue said:
Hi there! I just bought the T-Mobile Samsung Galaxy Note 2. I'm trying to connect the phone to my MacBook Pro running Mountain Lion OSX so I can transfer my files and such and also access the SD card. On my previous phone, (HTC Sensation 4G), all I had to do was just connect it to the usb cable and I'll see my phone accessible on finder. This is not my case for the Note 2 right now. I even installed Android File Transfer and it still doesn't work. Android File Transfer reports, "Could not connect to device. Try reconnecting or restarting the device". And of course I tried all of that. The only thing that works is the Kies software from Samsung but the software is incredibly slow. It is telling me that it will take 10 hours to transfer a 125MB file. It doesn't make any sense at all. I'm running a maxed out MacBook Pro Retina Display and I got a spankin new phone using it's provided usb cable and I tried others. My only option to transfer files fast to my SD card is by taking it out physically and connecting it to my SD Card adapter
Please help! Thanks in advance
Click to expand...
Click to collapse
I've always had trouble with Android File Transfer and all my Samsung phones on my MacBook Pro. Sometimes it works and sometimes it don't. I avoid using it as much as possible now and just use AirDroid (which is slow and very similar to the Kies software) or I just remove the SD card and transfer files using an SD card adapter. I haven't found a fix or workaround to get it working properly.

julez456 said:
I've always had trouble with Android File Transfer and all my Samsung phones on my MacBook Pro. Sometimes it works and sometimes it don't. I avoid using it as much as possible now and just use AirDroid (which is slow and very similar to the Kies software) or I just remove the SD card and transfer files using an SD card adapter. I haven't found a fix or workaround to get it working properly.
Click to expand...
Click to collapse
bluetooth works pretty well:good:

I got a fix for you...... buy a real computer a pc and throw that piece of crap in the garbage. Did you install the drivers? is usb debug checked in developer options?

mojorisin7178 said:
I got a fix for you...... buy a real computer a pc and throw that piece of crap in the garbage. Did you install the drivers? is usb debug checked in developer options?
Click to expand...
Click to collapse
Please, don't give me that "PC vs MAC" crap I have both PC and MAC and reasons why I use both operating systems. And from using Mac & PC for the past 7 years for the work that I do, Mac OS X has been by far the most reliable operating system that I've ever used. On top of that, I do a lot of radio mixing work and DJing and graphical designing and such and Mac is a must. I've had a Windows laptop before gave me nothing but issues whatsoever. I spend a lot of money buying expensive and top of the line Windows laptops and I always have to worry about maintaining the damn thing and went through a lot of stress because of it. So I'm happy with what I have. But on a side note, I find the iPhone to be the crappiest phone on the planet and I have a Dell XPS for gaming and as a multimedia box. So I hope that justifies that I'm not an apple fan boy.
I did install drivers and yes I had USB debug checked.
Anyways I found a solution for Mac users. I have VMware running Windows 7 & Windows 8. I have both operating systems connected and running seamlessly with the my Mac files so I'll be able to access and edit files that would be on my Mac on my virtual operating systems. And that was a fix for me without having to transfer any music, pictures, etc to a different PC and then transfer the files to my phone. Although it requires virtualization, it's the only thing that worked for me. I still wish there was better compatibility. I had no issues with my old HTC HD2 and HTC Sensation 4G. Samsung really got me angry about this one and their Kies software is complete crap.

[Q] Ok i've got a weird one or two

i suppose i have a couple of questions really, and they confound me greatly=).
Occasionally when i am listening to music on the phone (i finally decided on rocket player after much ado), the phone tries to record me.(ok google. i've...mostly?...disabled it?) I don't know if this is a hardware(as in the headphone jack) or software issue...but it bugs the heck out of me.
Happens over and over again. I've managed to disable the error message and so forth but am not sure why i can't make it go away.
The second issue is that the only Windows computer I have in the house is an ancient xp desktop(ive got a win7 laptop that that is quite new but it's not set up for it yet been busy) that is disconnected from the internet for good reason. I used it to root the phone, fix the softbricks that i accidentally did (learning curve etc). But once I installed a 128 gig sd expansion, it would no longer recognise either phone hard drive in usb debug mode(they show up as identical unrecognisable 32 gig drives). I've gotten around this with stickmount, but it is also irritating. EDIT: Installed lg g3 drivers on laptop. Doesn't recognise the phone period. XP computer recognises the drives but cannot see the contents
Third question. The xda app stopped working on my phone, and i can't figure out why. It's one of the few apps that has enough permissions to access internet etc.
Last one. What's the best custom lollipop firmware...i only ask this as an addendum bc i haven't had time to look at them recently, still using kitkat. The fact that phone is no longer recognized by computer also makes this process more difficult if i screw it up

File transfer mode NOT media device mode?

Sorry for a kinda double post, as ive posted this in the noob thread, but I think its being overlooked.
When connecting to a PC, how can I get a normal file transfer mode?? the media mode is just too limiting, one file at a time, transfer with no ETA, cannot browse picture folders with image viewers.. "this file cannot be played are you sure you want to copy it" blah blah blah...
I'm sure on my old HTC sensation as well as media mode you had file mode.. but I cannot find it and I don't have usb 3.1 on my laptop only 3.0 so hopefully that's not the answer..
please help.. mostly after getting at my SD card without removing it from the phone as I can never find the "proddy thing".. not fussed if I need to install a third party app or other... but currently on stock EU rom non-rooted.

stupink said:
Sorry for a kinda double post, as ive posted this in the noob thread, but I think its being overlooked.
Click to expand...
Click to collapse
... im not sure if i can help you really. What is the operating system you are using there? MTP works for me in Linux aswell as with Win 10.
stupink said:
When connecting to a PC, how can I get a normal file transfer mode??
Click to expand...
Click to collapse
When connecting to a PC it should pop up a question about how you want to use the connection. So select Filetransfer and trust it with "Yes". And that s it basically. You can also find this in the notification bar... eh about what to use USB for.
Also be sure to have suiting drivers. IIRC they should be installed with HTC Sync Manager. Maybe installing HTC Sync Manager would fix your issues already?
stupink said:
I'm sure on my old HTC sensation as well as media mode you had file mode.. but I cannot find it
Click to expand...
Click to collapse
How old? I think this special mode you refer to was removed some Android releases ago already. Nowadays theres MTP. By all this speed of that USB ports nowadays intention seems to be initially that you do not have to unmount it in order to get all that stuffs you knew from past. I remember when my ONE-S got a update suddenly in past where exactly this step to MTP happened. Since the USB2 hardware in this old phone was a bit older and worse it became slower than before. Many ppl had been looking for a fix for this, since you could not enable it like it was before. IIRC one solution was to use a custom ROM. I can not recommend using a custom ROM personally.
stupink said:
and I don't have usb 3.1 on my laptop only 3.0 so hopefully that's not the answer..
Click to expand...
Click to collapse
No it is not. I m also having a 3.0. Still at least with marshmellow you would have to enable the fast file transfer with 3.1 explicitly in the case you really have such port on your Computer. And still theres some influences and things to consider to get optimum bandwidth.
But a 3.0 connection is usually not as crappy as you describe it now. So i would sugguest you:
- I assume a driver bad.
- Or Faulty cable.
- Maybe some setting in your file browser on the computer?
- Is the preview disabled maybe?
- Latest drivers for the phone? (HTC Sync Manager)
At very first i would try to get latest HTC Sync Manager for HTC10 from HTC website. Or if you are in linux, check your packages, udev rules and that MTP gets rolling.
Hope this helps a bit.
PS.: Try connect your Phone to another computer with maybe Windows 10 and latest HTC Sync Manager. Just to exclude that your computer or its software might cause this issue.

Thanks for the reply, my "old" htc was probably 6+years ago.. I think it was my first android phone, Recently I have been using LG G3 running cyanogenmod, so have always had a proper "file mode".. it was just like plugging in an external hard drive. I did not realise this was not a feature anymore in standard android.
The main problem I dislike is not being able to view pictures... If I open one picture from my phone or SDcard, then my picture browswer says viewing picture 1/1 even if the folder has 200 pictures in it, I cannot space/tab through the pictures, I have to close that one, then open the next.... I do find it frustrating only being able to copy one file at a time, and constantly having to tell it that I do want to copy the file despite not being able to play it, but those things I can live with.
I already have tried installing extra software and on windows 7, (I am running W10) but no luck
It just sounds like they want you to remove the SD card.. shame they make it so impossible to do.. I'll continue to hunt for a solution without custom rom.. and post any findings.

stupink said:
cyanogenmod, so have always had a proper "file mode".. it was just like plugging in an external hard drive. I did not realise this was not a feature anymore in standard android.
Click to expand...
Click to collapse
Yes! I think this i why they kept (keep) it alive.
stupink said:
The main problem I dislike is not being able to view pictures... If I open one picture from my phone or SDcard, then my picture browswer says viewing picture 1/1 even if the folder has 200 pictures in it, I cannot space/tab through the pictures, I have to close that one, then open the next.... I do find it frustrating only being able to copy one file at a time, and constantly having to tell it that I do want to copy the file despite not being able to play it, but those things I can live with.
Click to expand...
Click to collapse
How is it. How do you think about an alternative way to transfer data like e.g. from playstore Air Droid using WLAN.
Did you try another data cable, by all ports and operating systems?
And just in case. Do both of your computers feature the same USB drivers and hub? Maybe a driver issue.
I noticed one thing recently. When i connect with MTP and copy lets say: "400 MB pictures" taken with my old phone, spread on 97 files to the SD card it does not take long. But what takes long like 20 seconds after copying is done is that it shows previews. I have to really wait until it is done transferring.
So could it be maybe the case your phone does not finish somehow?
And yes the Windows Photo thingie does not see it as folder to slide through.
Meaning: i can not deny your issues fully.
Honestly what i totally love is an Plasma Desktop for linux is an software which called KDE Connect. You get WLAN connection to your phone and can even control the mouse. Do simple file transfers. And what i totally love about it is, is that it almost seemingless integrates into the Desktop. On the other End i think WIN10 does not feature such service (stock). Air Droid is one of those tools in this way which you can expand the computer expirience with. The preview and copying over WLAN is blazing fast. Plus you do not have to connect the cable.
But it requires a client/server and permissions on both ends. And thats what i dislike about the Windows side. It is not so seemless. And it is in the way of one of those extra services, running.
Also the speed of the SD card does in fact matter. Is it maybe one of the older generations you inserted?
The new SD's from this year are much faster and bigger.
E.g. read about SD card speed classes SDXC class U1, U2 and U3
Even if you can push 1 GiB /s through a cable.... if the SD only takes 96 mib/s...... lol
Maybe interesting to have a look at what about capacity / price is happening in 6 years.
http://www.anandtech.com/show/10315/market-views-hdd-shipments-down-q1-2016/3
So lets say you was using a 6 years old SD.
Your phone is worth (lets say 600 $) but the SD is not worth any cent. In case the SD was so old.

This is how Android now is.
What you're looking for is USB Mass Storage mode. They removed that because it was a wide security hole where someone could just plug your phone into a computer and copy all your storage and mess things up at will. Media Transfer Protocol (MTP) is all Android has now. Your phone memory doesn't just have your photos and music on it; it also has your apps, logins, systems files, etc.
The "file cannot be played" prompt that bothers you can be disabled in Windows. Just do a Google search on that. As for transfer speed, I'll bet you that it's a bad cable and nothing more. MTP isn't slower than UMS.
Good luck.

Thanks also.
I didn't mean to imply it's slow transfer. By limiting I mean it's holding me back. I like to transferr a 20GB video, and while it's doing it, go to my pics and view+sort them etc. But now I cannot. One at a time. Zzzzz..
It sounds like I will either need to investigate lineage again. (I'm unsure at this stage what I loose if I do, camera apps, mirror cast etc). Or perhaps buy a hand full of "proddy things" so I can more easily remove the SD card. I can never find it when I need it.
Thanks for helping me get my head around this alien tech/systems. I feel I understand now what's happening and why.