Sending MMS (T-Mobile) - Samsung Galaxy Nexus

I have been using my Galaxy Nexus on T-Mobile for almost a week now and have encountered a very strange issue that I have not be able to get to the bottom of. When sending MMS picture messages, regardless of picture size / quality, all messages appear to send just fine. However, depending on the recipient, the message either arrives just fine, no problems, or it is just a blank message! I have talked to T-Mobile support for hours today to no avail, as well as Samsung support also with no solution. I have tried changing my APN settings, adding MMSC proxy and port, and changing my device within the my.t-mobile.com settings and nothing seems to matter.
Here are my findings on what recipients receive the messages successfully and who receives a blank message:
Code:
Device Carrier Result
Galaxy Nexus AT&T Fail
HTC Desire AT&T Fail
Galaxy S II Skyrocket AT&T Fail
Galaxy Nexus Verizon Fail
LG Android T-Mobile Fail
HTC Hero Sprint Success
LG Optimus T-Mobile Success
iPhone 3GS AT&T Success
iPhone 4 AT&T Success
Is anyone else on T-Mobile USA experiencing this issue? And can anyone offer any solution?

I'm on T-Mo and I'm not aware of any issues, but I'll keep an eye on things...

It seems like I'm seeing something similar. MMS sent to T-Mobile recipients send fine consistently, but my girlfriend has AT&T and it fails intermittently. I haven't found the reason either, but interesting to see that someone else experiences this.
I've also seen this behavior with my Nexus S.
Sent from my Galaxy Nexus using XDA App

tetraq said:
It seems like I'm seeing something similar. MMS sent to T-Mobile recipients send fine consistently, but my girlfriend has AT&T and it fails intermittently. I haven't found the reason either, but interesting to see that someone else experiences this.
I've also seen this behavior with my Nexus S.
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
The only thing I've been able to determine is that it must be a result of T-Mobile + Galaxy Nexus. I actually didn't experience this issue with my Nexus S, and friends of mine using Galaxy Nexus + AT&T or Galaxy Nexus + Verizon do not experience this issue.

Updated original post to add confirmation that HTC Hero on Sprint successfully received MMS picture message

Are you running the stock MMS app? do you have one from the market, or a tweaked one from a ROM? maybe it is sending picture in an incompatible format....
Sent from my Galaxy Nexus using Tapatalk

lafrad said:
Are you running the stock MMS app? do you have one from the market, or a tweaked one from a ROM? maybe it is sending picture in an incompatible format....
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Sorry, should have mentioned this in the original post:
Running stock ICS (4.0.2) no root with a locked bootloader
Using the stock messaging app and have not downloaded any replacement messaging apps. I had the same setup on my Nexus S before my GN and did not experience this issue.

I haven't noticed any issues yet, but I think i've only sent MMS messages to an iPhone 4 user and a Blackberry user on AT&T.

Just to add another couple data points...
I'm T-Mobile with my GNex at version 4.0.2.
When I send a picture to my wife's Galaxy S 4G (also on T-Mo), she seems to receive it fine.
When I send a picture to my mother's original Droid on verizon, she gets a tiny, thumbnail sized picture that only gets displayed for a split second before it disappears.
I have no issues receiving MMS pics from either phone.

je55ter said:
Just to add another couple data points...
I'm T-Mobile with my GNex at version 4.0.2.
When I send a picture to my wife's Galaxy S 4G (also on T-Mo), she seems to receive it fine.
When I send a picture to my mother's original Droid on verizon, she gets a tiny, thumbnail sized picture that only gets displayed for a split second before it disappears.
I have no issues receiving MMS pics from either phone.
Click to expand...
Click to collapse
Very interesting... I will check if my failed recipients are seeing a tiny thumbnail before it shows up blank as well
Thanks for the reply

Im using Apex rom and when I try and send a captured camera picture to a verizon customer I get and error. Something like service not activated on network. I think the picture size is too large for t-mobile MMS, as I can send a FFC picture just not a rear camera one. Any ideas on how to auto crop rear pictures, or how to fix this. OK just figured it out, if I lower the resolution when taking the picture it works, just would be better if the MMS program did it for me.

Related

Galaxy Nexus can't receive MMS from iPhones

I'm on a stock CDMA Galaxy Nexus with Telus (Canada).
I can't receive MMS (specificially pictures) from any of my friends with iPhones. I can receive them from my friend that has a Galaxy Nexus as well, but not iPhones.
Doesn't make a difference if it's an image and text or if it's just the image.
Anybody have any ideas? I've done a bit of googling but haven't seemed to find any solutions.
obviosly because the sender it's an iphone.....
i never sent (nor received as my memory work) an mms so could you ask your friend to change the type of the image(like type (png->jpg), less heavy in terms of KBs and dimensio)?
Torture12 said:
I'm on a stock CDMA Galaxy Nexus with Telus (Canada).
I can't receive MMS (specificially pictures) from any of my friends with iPhones. I can receive them from my friend that has a Galaxy Nexus as well, but not iPhones.
Doesn't make a difference if it's an image and text or if it's just the image.
Anybody have any ideas? I've done a bit of googling but haven't seemed to find any solutions.
Click to expand...
Click to collapse
My GF have a iPhlopne (whatever ), and we have no problems with exchanging pictures through MMS. Can your friend recieve the MMS's from your iPhlopne (whatever) friends?
Did you reset your default APNs?
Settings-More-Mobile Networks-Access Point Names-Restore to default.
Had issues with MMS before and this solved it.
Tried resetting the APN, didn't do the trick
I can send them images but nothing happens when they send them to me no notification or anything
Torture12 said:
Tried resetting the APN, didn't do the trick
I can send them images but nothing happens when they send them to me no notification or anything
Click to expand...
Click to collapse
Sounds to me that the problem is in their end, not your. Either that or your carrier doesn't like iphones
Sent from my Galaxy Nexus using Tapatalk
Maybe your Nexus is just ridiculously smart and has an opinion about certain phones
Sent from my Galaxy Nexus using XDA App
Friend of mine can't send any mms on his iPhone... he said that he needs to change apn settings but can't be bothered
Sent from my Galaxy Nexus using xda premium
Hello!
Registered just so I could possibly help you in your situation.
Did you have an iPhone before you got your Nexus?
If you did, I may have a solution to your problem.
I had the same problem after I got my Nexus. iMessage was the culprit. If you didn't deactivate it properly - other people with iPhones - that had you as a contact still thinks your number is associated with an iPhone. Apple must keep this internally within their servers (just a thought).
This will happen if you PORTED your number to your new phone OR kept the same number when you went to the Nexus.
Anyhow, it's a simple fix - at least for me it was.
kapolani said:
Hello!
Registered just so I could possibly help you in your situation.
Did you have an iPhone before you got your Nexus?
If you did, I may have a solution to your problem.
I had the same problem after I got my Nexus. iMessage was the culprit. If you didn't deactivate it properly - other people with iPhones - that had you as a contact still thinks your number is associated with an iPhone. Apple must keep this internally within their servers (just a thought).
This will happen if you PORTED your number to your new phone OR kept the same number when you went to the Nexus.
Anyhow, it's a simple fix - at least for me it was.
Click to expand...
Click to collapse
Nope, crappy Blackberry Pearl :/
kapolani said:
Hello!
Registered just so I could possibly help you in your situation.
Did you have an iPhone before you got your Nexus?
If you did, I may have a solution to your problem.
I had the same problem after I got my Nexus. iMessage was the culprit. If you didn't deactivate it properly - other people with iPhones - that had you as a contact still thinks your number is associated with an iPhone. Apple must keep this internally within their servers (just a thought).
This will happen if you PORTED your number to your new phone OR kept the same number when you went to the Nexus.
Anyhow, it's a simple fix - at least for me it was.
Click to expand...
Click to collapse
What's the fix? I have the same problem as the original poster and I had an iPhone previous to my Samsung Galaxy S2. I cannot receive MMS from any of my iPhone using friends. How do you deactivate iMessage?
now that you mention this, i have this problem as well!!!
Many of my iphone users claim they send something via MMS and nothing is received. We then use email.
You may be on to something here
Torture12 said:
I'm on a stock CDMA Galaxy Nexus with Telus (Canada).
I can't receive MMS (specificially pictures) from any of my friends with iPhones. I can receive them from my friend that has a Galaxy Nexus as well, but not iPhones.
Doesn't make a difference if it's an image and text or if it's just the image.
Anybody have any ideas? I've done a bit of googling but haven't seemed to find any solutions.
Click to expand...
Click to collapse
Download handcent sms from the market and set it as the default MMS app then go to stock messaging app and disable notifications and you should be good to go...
Just to update as I see this has been bumped - I called my carrier and they were able to fix the issue.
No idea what they did but they just had me do a battery pull, sent me a couple images to test it and it worked fine.

[Q] GN GSM JB T-Mobile MMS Problems

My wife has an Unlocked Galaxy Nexus with JB on T-Mobile's Monthly 4G service. For some reason, whenever she sends out a MMS message, the attached image either A: Doesn't arrive (which happens to me on my Skyrocket with CM9) or B: Takes DAYS to arrive (which happens to other people who use Android phones like the original Incredible and some Samsung phone that has a keyboard.) Like a good boy I searched here to see if other people had this issue, and it looks like there may be a JB issue with MMS stuff, but I couldn't find anyone that had the same scenario as she has. She has no problem receiving MMS messages, just sending them out. On my phone it shows that I received an MMS message, but it doesn't show any picture. On her end it looks like everything sent out fine. Anyone have any ideas as to what this may be? I'd prefer an option that doesn't require rooting the phone as she is not a power user and won't have any use for the benefits of rooting, but if it has to be done then so be it (maybe I could just unroot it after it is fixed.) Could this be an APN issue?
Not sure if this helps but I'd been using go sms pro ever since I first got my gnex and it delivers all pic messages perfectly, I just had to fill in the user agent. I know that t-mobiles network is picky about what size picture it lets your phone fetch maybe the downsizing of pictures slows down the whole sending of them?
I had a similar problem which I fixed by restoring the APN to default...

MMS not showing

I am pretty sure this is not just a S4 issue but a T-Mobile issue. For the past week my wife and I have not been able to receive MMS (she has a stock rooted Note 2, I have a rooted S4 running Wicked v8). Every time a MMS is sent to us we just get this message “The media content was not included due to a picture resolution or message size restriction”. We both have sent and received plenty of picture messages over the past year and have never had this issue until very recently. Did T-Mobile make an update to their APN settings? I am attaching screen shots of my current settings below.
The APN look correct. With both your phone and your wife's phone acting the same I would check with T-mobile.
What about the amount of SMS/MMS in your phone? Maybe try deleting some if it's full.
She has quite a bit, I have maybe 10 (I use hangouts for most everything).
Sent from my SGH-M919 using xda app-developers app

[Q] Text messages from one contact blank on wifes and my Note 4 using stock app

[Q] On both my Note 4 (rooted running hybrid X 2.0 lollipop 5.01) and my wife's Note 4 (rooted running Hybrid X lollipop 5.1.1) in group text messages most of the texts from her brother are blank. They have his name but no message. A few will come through and if he sends a message to just one of us it works. It does not matter if he has a picture attached or just plain text. He is on Verizon and has been to one of their stores to see if the problem was on his end. They said it must be on our Sprint end, of course.
I have deleted his contact on both our phones and re-added it and still get blank messages from him when he replies to a group message. A few will slip through where we see his text but most are just his name with the body of the message blank. This does not happen with any other contact regardless of carrier. I have been through all the settings in the stock app and changed things one at a time but nothing there fixes the problem. Googling turned up a few with similar issues but with no suggestions that fixed our problem. All the others in the group message get his replies every time.
Any ideas on a fix? It must be rare because searches do not find much that is similar.
Thanks
Would he and the others happen to have iphones? I've read somewhere there can be issues like that between some Android and some iphones.
Nope, he has a Droid Turbo v5.1. Others with iPhone seem to work it's just texts from this one brother.
David.Dunbar said:
Nope, he has a Droid Turbo v5.1. Others with iPhone seem to work it's just texts from this one brother.
Click to expand...
Click to collapse
If he's the only one then... Perhaps he could try a different message app. It's a strange issue.

Pixel XL Group Message/MMS issues

Day 2 of life with Pixel XL, and so far im honestly loving it. Coming from an S7 Edge (which shouldnt feel like a huge jump) definitely feels like a huge jump. Anywho, im having issues receiving group texts from what i suspect samsung phones (1 of the persons i cant receive from 100% has a samsung) I can text and send pics back and forth with that person sms no problem, but when we get in our group text and start responding it comes to me in his personal text thread as "Couldn't Download Tap to Download" i KNOW ive had this issue before with nexus phones, i wanna say my 6P did this and i switched to hangouts (back then) and it fixed it, however now switching to hangouts makes a mess out of my text messages ( i guess they seperated the two apps completely). Im on AT&T if that makes a difference, google store purchased.
Anyone else experiencing this? Anyone have any ideas?
Delete every APN not being used
MrPlNK said:
Day 2 of life with Pixel XL, and so far im honestly loving it. Coming from an S7 Edge (which shouldnt feel like a huge jump) definitely feels like a huge jump. Anywho, im having issues receiving group texts from what i suspect samsung phones (1 of the persons i cant receive from 100% has a samsung) I can text and send pics back and forth with that person sms no problem, but when we get in our group text and start responding it comes to me in his personal text thread as "Couldn't Download Tap to Download" i KNOW ive had this issue before with nexus phones, i wanna say my 6P did this and i switched to hangouts (back then) and it fixed it, however now switching to hangouts makes a mess out of my text messages ( i guess they seperated the two apps completely). Im on AT&T if that makes a difference, google store purchased.
Anyone else experiencing this? Anyone have any ideas?
Click to expand...
Click to collapse
APN advice above may do it, I also hear there is something with hangout integration for MMS/SMS, maybe something is wrong there, try turning the integration off? but I also have no idea what I am talking about since I don't have the phone yet.
hollowlog said:
Delete every APN not being used
Click to expand...
Click to collapse
OK....
Im with you here, however am i using the right APN? I havent touched it, but there are 3 options...
ATT Nextgenphone (which is currently selected, assuming default as i didnt touch it)
ATT Phone
ATT WAP
MrPlNK said:
OK....
Im with you here, however am i using the right APN? I havent touched it, but there are 3 options...
ATT Nextgenphone (which is currently selected, assuming default as i didnt touch it)
ATT Phone
ATT WAP
Click to expand...
Click to collapse
AT&T Nextgen is the APN you want. I run into this from time to time on my Nexus 6P on AT&T. It can be the size of the message (number of photos or too high of a resolution) someone is trying to send you or the source. I had a problem a few weeks ago with a video clip from Facebook (which I don't have), it would not "download."
I've had the same problem. It seems to only happen coming from my wife's Note 5 on ATT. I also had the same problem on my Moto X Pure. Can't say for sure if I remember having the problem using Hangouts, but definitely do using Google Messenger. I'm like you, I believe it may just be a Samsung problem because I can't remember it ever happening with anyone else I know.
I had the same issue with a group text with two other people. Once of them is using an S7 (I am on ATT and that friend is on ATT as well) and i could not receive any of his messages with the same "touch to download" error.
It seems to have fixed itself yesterday somehow and his messages started to come in.
Glad I'm not the only one. I came from an s7 edge. Can't get certain mms from my work group message, some have iPhone some have Android. ATT doesn't have a clue, google doesn't have a clue, I don't have a clue.....really no one has a clue. I did a hard reset, deleted the other APNs, put my sim card in my old phone and back in, tried a new sim card, 3 different SMS apps. It's almost as frustrating as Google's 100 pointless SMS apps but not quite that bad.
Yeah i randomly have them come in and then randomly stop working. It's frustrating definitely. Hopefully someone smarter than me comes around and tells us what's going on and how to correct?
Sent from my Pixel XL using Tapatalk
And it just stopped working again. I noticed this is only happening when I'm using the Pixel and the other person is using a Samsung S7, on AT&T, in a group chat and is sending regular text (i.e. not an image). If that person sends an image to the group, I get it on my end. If that person is sending me a direct text message or a direct image, I can get. This only happens when he sends a text to the group.
I have another group where one of the users is using an S7 but not on AT&T and I can get his messages in the group text.
If I put my SIM in another android phone, everything is working even in the group text. This has to something to do with either the S7 on AT&T or the Pixel.
Very odd.
Interesting. Pixel 5 on at&t and I have issues with txting as well. Sometimes they just stop altogether until one triggers my txt some how and I get a few in a row. I was using chomp but I don't think that's the issue. My moto x pure on at&f was fine. Must be something with the pixel on at&t. Group MMS also takes a while to get to me. Sometimes I get them an hour after the fact. Same three ppl on my moto x pure last year with no issues.
Anyone figure anything out? Was hoping the new messenger update would have solved it but nope. Still doing it
Sent from my Pixel XL using Tapatalk
Solution: This seems to be happening when both sides are using the same carrier and one side has a stock android and the other has a carrier branded Samsung phone with "advanced messaging" enabled and all parties are in a group chat.
Ask the Samsung user to disable the advanced messaging feature under: Messages > MORE > Settings > Advanced Messaging and you should be able to receive group text messages from this person on your pixel.
Seems like something half baked with the carrier or Samsung advanced messaging setup.
I just tested this with my friend and it started to work.
hollowlog said:
Delete every APN not being used
Click to expand...
Click to collapse
Deleting all the unused APNs worked for me. Thanks!
Sent from my Pixel XL using Tapatalk
clubtech said:
Solution: This seems to be happening when both sides are using the same carrier and one side has a stock android and the other has a carrier branded Samsung phone with "advanced messaging" enabled and all parties are in a group chat.
Ask the Samsung user to disable the advanced messaging feature under: Messages > MORE > Settings > Advanced Messaging and you should be able to receive group text messages from this person on your pixel.
Seems like something half baked with the carrier or Samsung advanced messaging setup.
I just tested this with my friend and it started to work.
Click to expand...
Click to collapse
That sounds like it probably would work. I'm sure that turns off the Samsung read receipts and showing when other person typing etc.. On Samsung end. Seriously annoying though lol hopefully they will fix this soon
Sent from my Pixel XL using Tapatalk
How do you delete the other 2 APNs not being used? I have pixel 5
---------- Post added at 01:37 AM ---------- Previous post was at 01:33 AM ----------
dgball said:
Deleting all the unused APNs worked for me. Thanks!
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
How did you delete the apns? I am trying everything with no luck. Not sure how. (Pixel 5 user)
My friend has galaxy s6 and in group texts I can not see what she puts. Only a tap to download.
Turns out deleting the APN doesn't fix it. I think it has something to do with the advanced messaging that the Samsung phones use. Ask your friend to turn off advanced messaging and see if that helps.
Sent from my Pixel XL using Tapatalk
I'm also having the same issue. I have a pixel xl and my friend is using a Galaxy S7 . When we are in a group text together I do not get any of his messages (unless it is an image). I had him download Textra and this fixed the issue, but he doesn't like textra so we are back to square one. I'm going to have him try disabling the "Advanced Text Messaging" in his messaging app to see if this works. This is a very annoying issue.
watty1878 said:
I'm also having the same issue. I have a pixel xl and my friend is using a Galaxy S7 . When we are in a group text together I do not get any of his messages (unless it is an image). I had him download Textra and this fixed the issue, but he doesn't like textra so we are back to square one. I'm going to have him try disabling the "Advanced Text Messaging" in his messaging app to see if this works. This is a very annoying issue.
Click to expand...
Click to collapse
He turned "Advanced Text Messaging" off and this solved the issue!
clubtech said:
And it just stopped working again. I noticed this is only happening when I'm using the Pixel and the other person is using a Samsung S7, on AT&T, in a group chat and is sending regular text (i.e. not an image). If that person sends an image to the group, I get it on my end. If that person is sending me a direct text message or a direct image, I can get. This only happens when he sends a text to the group.
I have another group where one of the users is using an S7 but not on AT&T and I can get his messages in the group text.
If I put my SIM in another android phone, everything is working even in the group text. This has to something to do with either the S7 on AT&T or the Pixel.
Very odd.
Click to expand...
Click to collapse
I have precisely the same issue on my pixel xl. It's only from a Samsung user in a group mms, text only chat, no pics. But I don't know if I can ask my boss to disable his advanced setting which I see seems to be a solution . Grrr very frustrating.

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