Related
Hi to all,
I bought my note three weeks ago, unlocked, GT-N7100, no warranty.
Yesterday suddenly restarted entering in boot loop. At first i thought i had pressed power button wrongly because i had it on hand, but after some time i saw the Samsung galaxy note II logo flash every 5-10 sec. I'm new on android and i panicked. I've been using idevices for years and always managed to handle every similar situation happened to me. I liked this phone in its original state so never tried to root it. The phone it's in stock ROM, (Jelly been 4.1.1) never restored, or updated. I haven't installed anything the last two days. Never had a problem till now, worked great.
I've been reading since yesterday in the forum the similar threats with problems as mine, tried a lot of times to enter on recovery mode with the vol+, home, power button and couldn't do that even once. I tried to enter in download mode with vol-, home, power button and i see the warning screen but when i press vol+ to enter on download mode the screen turns black and the note II logo reappears......
Tried to remove, put the battery again, no changes. The phone isn't recognized from Pc, Odin, Kies, Note 2 ToolKit. Rechecked the samsung drivers also. Please help me.
Is there anybody that can help me ?
Thanks in advance
QUOTE=corinkol;37470643]Hi to all,
I bought my note three weeks ago, unlocked, GT-N7100, no warranty.
Yesterday suddenly restarted entering in boot loop. At first i thought i had pressed power button wrongly because i had it on hand, but after some time i saw the Samsung galaxy note II logo flash every 5-10 sec. I'm new on android and i panicked. I've been using idevices for years and always managed to handle every similar situation happened to me. I liked this phone in its original state so never tried to root it. The phone it's in stock ROM, (Jelly been 4.1.1) never restored, or updated. I haven't installed anything the last two days. Never had a problem till now, worked great.
I've been reading since yesterday in the forum the similar threats with problems as mine, tried a lot of times to enter on recovery mode with the vol+, home, power button and couldn't do that even once. I tried to enter in download mode with vol-, home, power button and i see the warning screen but when i press vol+ to enter on download mode the screen turns black and the note II logo reappears......
Tried to remove, put the battery again, no changes. The phone isn't recognized from Pc, Odin, Kies, Note 2 ToolKit. Rechecked the samsung drivers also. Please help me.[/QUOTE]
If you can't enter into download mode ( vol- + home + power ) or recovery - i think usb jig and service center might be the only option.
Why is your phone without warranty ? Where did you buy it ?
I am afraid my friend tgat your phone got the sudden death syndrome.
You would have skipped this if you had updated to 4.1.2 which supposedly fixes the issue. You have to take it to your local Samsung service center.
Sent from my GT-N7100 using xda premium
Thanks at first for your replay
I bought my phone at the adress tecnotradinghouse without warranty.
There is not a way throw pc to get it connected?
Thanks in advance
Akiainavas said:
If you can't enter into download mode ( vol- + home + power ) or recovery - i think usb jig and service center might be the only option.
Why is your phone without warranty ? Where did you buy it ?
Click to expand...
Click to collapse
The thing that i really don't understand is that mine is a problem of hardware or software?
Is just 2 month old and i can't immagine how this can happened?
Anywau thank you
And any help is really appreciated
Akiainavas said:
If you can't enter into download mode ( vol- + home + power ) or recovery - i think usb jig and service center might be the only option.
Why is your phone without warranty ? Where did you buy it ?
Click to expand...
Click to collapse
corinkol said:
Thanks at first for your replay
I bought my phone at the adress tecnotradinghouse without warranty.
There is not a way throw pc to get it connected?
Thanks in advance
Click to expand...
Click to collapse
It is a combination of hardware and software. Nand chip fails due to corruption by badly written firmware.
Why no warranty? I have heard that N7100 and all samsung phones plagued by this are immediately swaped.
Sent from my GT-N7100 using xda premium
Sounds like SDS. I don't think there's much you can do from your end sorry. Need to get it replaced or fixed at the service center. It's worth a try if you can go to the actual Samsung service center and not a retailer and check to see if they will replace it for you.
Sent from the Rabbit Hole
mariosraptor said:
It is a combination of hardware and software. Nand chip fails due to corruption by badly written firmware.
Why no warranty? I have heard that N7100 and all samsung phones plagued by this are immediately swaped.
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
I agree, the warranty is usually provided by Samsung, not the retailer. You may need to print out your purchase invoice to prove you got the phone legit, though.
Thanks for replying guys.
I tried to contact the seller but he hasn't reply to me yet. I tried to contact samsung but they say to contact them in the country i bought it. I bought it from a usa seller, but samsung usa can't help because the model isn't in their database, because its GT-N7100 model. I'm confused to what samsung center to go now?
Can someone tell me what country was my phone destined?
model number GT-N7100
android version 4.1.1
baseband version N7100XXALJ2
build number
JR003C.N7100XXALJ3
PDA N7100XXALJ3
*#1234#
AP N7100XXALJ3
CP N7100XXALJ2
CSC N7100OXXALJ4
Thanks.
Your rom suggest it may be one from Nordic country /Ireland /Greece /uk/Poland
Sent from my GT-N7100 using xda premium
Hi everyone i have a problem with a Galaxy Tab S 10.5 Sm-T800. I've been using since past novemeber so i hace almost a year with this great device.
But today i have a problem two days ago i was using normally my tab when i finish using i shutdown the device so today i turn it on but the Wifi and bluetooth buttons are unable to turn it on they stuck in gray color so i don't know what happen i already do the factory reset like 3 times and no response at all?
I friend told me to reinstall the firmware with odin i don't know what to do and if that is correct!
please someone can tell what to do with.
Note: It's running on 5.0.2 and my device is already rooted
Have you deleted any system files that might control wifi and bluetooth, an normal reset will not normally replace these files.
Have a look at the link below, it mention hard reset, to replace damaged system files, though the English is poor, I dont know if this is correct or if you will need to do flash an stock rom to fix your tablet as i have not faced this problem myself, hopefully and more informed owner with help you.
http://www.hard-reset.org/factory-d...fi-lte-sm-t800sm-t805-with-safety-hard-reset/
John.
hey
Hey john well i got to say that y try to install a rom that i found in this post:
[FIRMWARE][SM-T800] Galaxy Tab 10.5 (Wifi) T800XXU1ANF8 No-Wipe Factory Image
http://forum.xda-developers.com/showthread.php?t=2800372
I try it with odin but i get an error at the on "hidden.img" it's says FAIL.
Then i try to do it with TWRP with this rom that i found here:
SM-T800+BASE+XAR+OE2+(U.S)
And i get a message "e: unable to mount system"
Somebody told me to repair it with TWRP the system partition with 4EXT and i did but now i don't know what rom use.
Please help me, i still enter to download mode
I'm sorry for the english but i'm from Mexico
[FIRMWARE][SM-T800] Galaxy Tab 10.5 (Wifi) T800XXU1ANF8 No-Wipe Factory Image
http://forum.xda-developers.com/showthread.php?t=2800372
Reinstall again, when it fails at hidden.img go into recovery and wipe cache then reboot.
i reinstall as you say but the device is stuck on the next screen:
Firmware upgrade ecnountered an issue, please select recovery mode in Kies & try again
How do i enter to recovery mode?
davidcasjim said:
i reinstall as you say but the device is stuck on the next screen:
Firmware upgrade ecnountered an issue, please select recovery mode in Kies & try again
How do i enter to recovery mode?
Click to expand...
Click to collapse
Hold POWER + HOME + VOL DOWN.
As soon as the screen goes blank change to VOL UP whilst still holding the other buttons until recovery boots.
ashyx said:
Hold POWER + HOME + VOL DOWN.
As soon as the screen goes blank change to VOL UP whilst still holding the other buttons until recovery boots.
Click to expand...
Click to collapse
Hi i recently download the firmware from SamMobile for Mexico and i install it, everything was ok with no problems on Odin.
But the problems remains the same i can't Activate Wifi or Bluetooth? someone already have this problem and solved.
Thanks for help
davidcasjim said:
Hi i recently download the firmware from SamMobile for Mexico and i install it, everything was ok with no problems on Odin.
But the problems remains the same i can't Activate Wifi or Bluetooth? someone already have this problem and solved.
Thanks for help
Click to expand...
Click to collapse
Someone had a similar problem with the Tab 4. It could be a missing mac file or something which causes it not to turn on. Take a look at this http://forum.xda-developers.com/showthread.php?p=56474891
Sent from my SM-T800 using Tapatalk
Has anyone find the solution? I've tried everything
Hi there,
I have exactly the same problem with the 8.4 version (SM-T705).
I didn't root it or changed the official rom and have it since a little more than a year. I suspect a hardware break.
jhraigniac said:
Hi there,
I have exactly the same problem with the 8.4 version (SM-T705).
I didn't root it or changed the official rom and have it since a little more than a year. I suspect a hardware break.
Click to expand...
Click to collapse
jhraigniac, I have the same problem (bluetooth won't turn on) on my stock SM-T705. (Wifi is fine!)
I did flash stock firmware and wipe memory but wifi and bluetooth is not working, what should I do ?
snip3r_e said:
I did flash stock firmware and wipe memory but wifi and bluetooth is not working, what should I do ?
Click to expand...
Click to collapse
I guess you didn't notice that this thread is almost a year old. Maybe you should start a new topic.
Sent from my SM-T800 using XDA-Developers mobile app
Hi All,
First time posting - hopefully I won't make to much of a mess of it.
I'm UK based - and 6 months ago I bought a phone via an Ebay store (1st mistake) that looked like it was based in the UK and their page, and listed the S6 as being "UK version - networked unlocked".
As soon as I had made payment and requested it - it became clear that it was being shipped from Hong Kong - and when it arrived I realised it was a Sprint SM-G920P that had been flashed with some UK firmware.
I worked fine for a few months, but about a month ago it started randomly restarting, often then getting stuck in a boot screen loop when trying to restart. This problem got worse - to the point where it would crash 5 - 10 seconds after boot, and would usually require me restarting it 3 or 4 times to actually get it to that point in the first place.
I followed a guide I found, and flashed it back to the Sprint Firmware version - thinking it might be an issue with the Firmware the seller had installed on it, but this didn't resolve the issue.
I now have a phone that continually gets stuck in boot cycle. When i try and boot into recovery mode, it crashes back to boot. The only mode i can get it to boot into is download mode - but in download mode it informs me that Custom ROM is blocked by FRP Lock.
I can't get Odin to install TWRP - due to FRP lock, and I'm not sure what, if any ROM is worth me trying to install at this point.
Is my phone bricked? I'm also concerned about how much time i want to spend on it - as even if i get it back up and booting - if it is going to have the same - crash to boot problem as before, then it is still basically useless.
Thanks in advance.
I would try pit file. If you have 32gig version, koop has the file posted in his thread. This should clear up bad partition blocks. Then I'd let the battery completely die.
Sent from my SM-G920P using Tapatalk
Ok - so flashing the PIT file and installing a stock ROM has got the phone rebooting - but i'm still getting the random crashes.
My big fear was that this could be a battery / hardware issue - is there anyway to check what is causing the random crashes? Phone rarely stays on more than 30 seconds.
stevepaul1982 said:
Ok - so flashing the PIT file and installing a stock ROM has got the phone rebooting - but i'm still getting the random crashes.
My big fear was that this could be a battery / hardware issue - is there anyway to check what is causing the random crashes? Phone rarely stays on more than 30 seconds.
Click to expand...
Click to collapse
Does the screen wig out before it reboots? Like does it just go blank or does it go through the power down animation as if you powered off the device?
Sent from my SM-G920P using Tapatalk
elesbb said:
Does the screen wig out before it reboots? Like does it just go blank or does it go through the power down animation as if you powered off the device?
Sent from my SM-G920P using Tapatalk
Click to expand...
Click to collapse
It just goes black - sometimes there is a very brief flash like animation.
For reference - when i've had something playing - or been on a call when it happens it gives a short harsh buzz as well.
stevepaul1982 said:
It just goes black - sometimes there is a very brief flash like animation.
For reference - when i've had something playing - or been on a call when it happens it gives a short harsh buzz as well.
Click to expand...
Click to collapse
post your /proc/last_kmsg file. That should have the culprits listed in terms of panics.
Also, look at the tombstones directory -- that will have the errors as well.
I have the following problem:
My Galaxy S9 (G960F) has restarts every 2 minutes since a week.
The Samsung customer service thinks it is the circuit board, but he can only say more precisely when he has the device open - cost approx. 250 Euros. Is a lot of money for a 2 1/2 year old cell phone.
Maybe someone has an idea?
I am currently using an old iPhone but the move with Whatsapp does not work at all.
Greetings and Merry Christmas
Klaus
Klaus20 said:
I have the following problem:
My Galaxy S9 (G960F) has restarts every 2 minutes since a week.
The Samsung customer service thinks it is the circuit board, but he can only say more precisely when he has the device open - cost approx. 250 Euros. Is a lot of money for a 2 1/2 year old cell phone.
Maybe someone has an idea?
I am currently using an old iPhone but the move with Whatsapp does not work at all.
Greetings and Merry Christmas
Klaus
Click to expand...
Click to collapse
flash most current FW with Odin and if it still does it, its probably a hardware issue and you might consider trading it in or something along those lines
I find it odd if it always shuts down at the same time every time.
Make sure battery is at least 60% charged and does indicate it's taking a charge ie battery %. Use know good cable/charger.
Try safe mode.
If you go to the boot menu and wait, does it cut it?
If not check to see if all hardware is working with the onboard diagnostic tests.
See what's set to have Administrator privileges; disable all.
Try a hard boot, and also clear system cache.
If that fails try a reload... run it before you load apps.
Try a reflash if all that fails.
Youdoofus said:
flash most current FW with Odin and if it still does it, its probably a hardware issue and you might consider trading it in or something along those lines
Click to expand...
Click to collapse
Do you mean the firmware of G960F? Do you have a link?
The problem didn't appear until after updating Android 10
blackhawk said:
I find it odd if it always shuts down at the same time every time.
Click to expand...
Click to collapse
It doesn't shut down at the same time but every 2-3 minutes
Batterie is 100 % and the cabel is new
No matter what I do, whether it's safe mode or the start menu or whatever - restart every 2-3 minutes
If not check to see if all hardware is working with the onboard diagnostic tests.
Click to expand...
Click to collapse
The diagnostic test says the battery is bad (94 %)
But with the USB cable connected, the restart comes
See what's set to have Administrator privileges; disable all.
Try a hard boot, and also clear system cache.
If that fails try a reload... run it before you load apps.
Click to expand...
Click to collapse
I've tried everything but still restarted
Try a reflash if all that fails.
Click to expand...
Click to collapse
How can I do that ??
Regards Klaus
Klaus20 said:
Do you mean the firmware of G960F? Do you have a link?
The problem didn't appear until after updating Android 10
It doesn't shut down at the same time but every 2-3 minutes
Batterie is 100 % and the cabel is new
No matter what I do, whether it's safe mode or the start menu or whatever - restart every 2-3 minutes
The diagnostic test says the battery is bad (94 %)
But with the USB cable connected, the restart comes
I've tried everything but still restarted
How can I do that ??
Regards Klaus
Click to expand...
Click to collapse
Use Odin to reflash firmware. You can get the correct firmware on Sammobile.
I'd say it's almost certainly a software not hardware issue, if it started immediately after updating to Android 10.
Try rebooting into recovery mode and clearing cache and delvic first. Could be a rogue piece of software.
If the battery is low and not charging properly it will behave like this.
They auto shutdown when battery drops below 6% or so.
When you hook charger to phone without booting it up, after 30 minutes what's the indicated charge?
Then after shutdown, again without booting it up, what's the charge shown on the charge screen?
blackhawk said:
If the battery is low and not charging properly it will behave like this.
They auto shutdown when battery drops below 6% or so.
When you hook charger to phone without booting it up, after 30 minutes what's the indicated charge?
Then after shutdown, again without booting it up, what's the charge shown on the charge screen?
Click to expand...
Click to collapse
After 35 minutes from 80% to 90%
Klaus20 said:
After 35 minutes from 80% to 90%
Click to expand...
Click to collapse
How fast does the bat % drop when on?
bartleby999 said:
I'd say it's almost certainly a software not hardware issue, if it started immediately after updating to Android 10.
Try rebooting into recovery mode and clearing cache and delvic first. Could be a rogue piece of software.
Click to expand...
Click to collapse
I have already the current firmware from 2020-12-01 PDA G960FXXSCFTK2 CSC G960FOXMCFTJ2 on the mobile phone. Should I still flash again ?
Can I get into the recovery menu without root ?
Klaus20 said:
I have already the current firmware from 2020-12-01 PDA G960FXXSCFTK2 CSC G960FOXMCFTJ2 on the mobile phone. Should I still flash again ?
Can I get into the recovery menu without root ?
Click to expand...
Click to collapse
Did a firmware update start this issue?
What happens if it shuts down while being flashes?
Hard brick, soft brick?
Does it stay on when you're in the boot menu?
Klaus20 said:
I have already the current firmware from 2020-12-01 PDA G960FXXSCFTK2 CSC G960FOXMCFTJ2 on the mobile phone. Should I still flash again ?
Can I get into the recovery menu without root ?
Click to expand...
Click to collapse
You do not need root to access recovery - The whole point in Recovery is to help out if something goes wrong. Reboot to recovery and clear the cache and dalvic. Then restart and see if the problem persist.
If problem does persist - Boot to download mode and leave the phone in download mode for a few minutes, see if the problem happens there. Because Blackhawk brings up a good point, you may have trouble even flashing the firmware if the device powers off in download mode.
blackhawk said:
How fast does the bat % drop when on?
Click to expand...
Click to collapse
After 30 minutes 15 % After 90 minutes 40 %
bartleby999 said:
You do not need root to access recovery - The whole point in Recovery is to help out if something goes wrong. Reboot to recovery and clear the cache and dalvic. Then restart and see if the problem persist.
If problem does persist - Boot to download mode and leave the phone in download mode for a few minutes, see if the problem happens there. Because Blackhawk brings up a good point, you may have trouble even flashing the firmware if the device powers off in download mode.
Click to expand...
Click to collapse
After clearing the cache - no change
But in download mode - the first bright spot - after 30 minutes the display is still on !!
Klaus20 said:
But in download mode - the first bright spot - after 30 minutes the display is still on !!
Click to expand...
Click to collapse
Great. In that case, if I were you I'd try flashing the firmware. It shouldn't take more than 10 mins to flash. Ensure battery is charged to 100% to give best possible performance.
I mean, when the alternative is returning to Samsung and a €250 bill, I'd say it's worth a try.
i want to try it tomorrow. What can happen if it doesn't work ?
Klaus20 said:
i want to try it tomorrow. What can happen if it doesn't work ?
Click to expand...
Click to collapse
It means it was an apk causing it and you're back to square 1.
Did you try a hard reset then run it bare bones with no loaded apps or updates?
Klaus20 said:
i want to try it tomorrow. What can happen if it doesn't work ?
Click to expand...
Click to collapse
If it doesn't work, then it means it isn't software and is hardware.
But considering Download Mode works fine, I'd say that pretty much cements the fact that it's software. Something was probably corrupted during the update. Since you've already cleared the cache ( You did that in Recovery, right?) then the best option will just be a clean flash of the update. You'll lose all data on the device, but you'll save yourself a bill from having to send it to Samsung.
As BlackHawk has said - A factory reset could potentially help. Might be worth a try before flashing stock.
Klaus20 said:
Do you mean the firmware of G960F? Do you have a link?
Click to expand...
Click to collapse
Download Samsung Galaxy S9 SM-G960F XTC Philippines (Open Line) firmware
All Samsung firmwares for Galaxy S9 in Philippines (Open Line) with model code SM-G960F. We offer free and fast download options. Check them out now.
www.sammobile.com
Youdoofus said:
Download Samsung Galaxy S9 SM-G960F XTC Philippines (Open Line) firmware
All Samsung firmwares for Galaxy S9 in Philippines (Open Line) with model code SM-G960F. We offer free and fast download options. Check them out now.
www.sammobile.com
Click to expand...
Click to collapse
You mean the Philippins or my Country ??
I'm sorry I forgot a few times it wasn't my intention - I'm glad that they help me !!
I tried to flash but unfortunately without success.
Klaus20 said:
I tried to flash but unfortunately without success.
Click to expand...
Click to collapse
Have you installed the Samsung USB drivers?
Android USB Driver for Windows | Samsung Developers
The world runs on you.
developer.samsung.com
You may also need to enable USB debugging in developer options.
Ensure you're running Odin directly from C://
Make sure you're using an original Samsung USB cable. Try a different USB port.
You are the best !! Flashing successful !! The phone has been on for 90 minutes. Wanted to restore the backed up data from smart switch but got the following message: Your device data has never been backed up on this computer
I was able to restore older data in the Samsung Cloud
Hi all,
I am encountering this strange bug randomly: sometimes the device Is rebooting itself and it goes automatically in recovery mode, sometimes after a reboot it does the same. The error is always: Can’t load Android system. clicking on “try again” solves the issue (sometimes at the first retry, sometimes after some retries).
I’m attaching the error screens, also because the error message is not every time the same (Attaching also a normal way to enter recovery).
Has someone encounter this bug?
Any hints on how to solve this? I haven’t already do a full reset of the phone, but i think it wilL be the next step I’ll do if the phone is continuing like this.
Thanks!
Hi Arobase40, thanks for your answer.
Yes i know that this things could happen if you do some strange things to the phone (and in my past i was used to that ) but in this case, all is pure and untouched, no unathourized apk and no modding at all. (My use is quite noob-ish now eheh)
And that's seems very strange! :/ I made only ota update and this happened both with android 11 and 12.
Arobase40 said:
This mostly happens when you did some tricky things on your phone. lol
If full reset is not enough (specially when the system is missing....) you'd have to restock it with an official Samsung firmware... ^^
Click to expand...
Click to collapse
Hi Arobase40, thanks for your answer.
Yes i know that this things could happen if you do some strange things to the phone (and in my past i was used to that ) but in this case, all is pure and untouched, no unathourized apk and no modding at all. (My use is quite noob-ish now eheh)
And that's seems very strange! :/ I made only ota update and this happened both with android 11 and 12.
Arobase40 said:
Well ok, in your case try to flash back a stock firmware from Samsung with Frija or Samfw (don't forget to supply the correct model and CSC) using PC Odin.
If that don't fix the problem then get in touch with your local Samsung website and you should find a phone number for the after sale service and they will give you the nearest Samsung official repair center from your home.
They should fix this issue very quickly using most probably the same tool which is PC Odin.
If you go to the repair center don't forget to backup all your apps and data, remove your scard if you have one and also your sim card...
Click to expand...
Click to collapse
Thanks for your help and explanations.
Just to be updated and make some laugh: today the phone while was charging has become completely unresponsive, showing "Samsung Galaxy" on a black screen when touching Power Button or connecting to Power. After a while (hard pressing Power Button and Power+vol up) it restart itself and works again. Never had such an experience with a phone (a COMPLETELY stock phone)
IvanCattaneo95 said:
Thanks for your help and explanations.
Just to be updated and make some laugh: today the phone while was charging has become completely unresponsive, showing "Samsung Galaxy" on a black screen when touching Power Button or connecting to Power. After a while (hard pressing Power Button and Power+vol up) it restart itself and works again. Never had such an experience with a phone (a COMPLETELY stock phone)
Click to expand...
Click to collapse
Idk, seems like a hardware issue to me. Try and have a go at where you've bought it and have them check it over.
My first thought too is hardware.
A few years ago I had something similar with a different phone (Moto G) - as a last ditch effort I popped out the SIM and SD cards and reseated them and it worked perfectly after that. If you have an SD card you might even want to leave it out a few days just to see.
Not saying this is your issue but couldn't hurt to try!