[Q] Help reading better battery stats? - Samsung Galaxy Nexus

Hi everyone,
I have been lurking the better battery stats thread to see what was killing battery life of my verizon nexus and trouble shot what everyone recommended.
uninstalled facebook, google+, turned off gps/location, signed off google talk/voice etc i didnt even know i was signed into.
ran this last night for a total of 8 hours fully charged and still noticed a 20% drop from 100-80 same as BEFORE!
I observed alarm manager and lightflow were killing my battery. I can uninstall lightflow, but what is alarm manager? I don't have my alarm clock turned on.
Attached is the text log if anyone can help. It will be greatly appreciated =(

According to your log only 0.3% was drained due to your alarm, and that seemed to be the largest drain in terms of partial wakelocks...which compared to my 10% for RILJ AND 8% FOR AudioOut_1 on 4.0.3 looks like you should be doing excellent in terms of battery life as long as your screen was off.
Could you send a screenshot of your battery screen and battery history screen?

I didn't save it sorry but when I observed it. I noticed there were 3 times during the night there was awake activity so something woke up my cdma nexus. I am thinking it is probably my Google backup services and sync.
I have been reading other users only getting 1% drain every 2 hours and I don't think its possible unless they are on probably the GSM version.
I'm quite disappointed in the idle drain so far since I'm experiencing about 2% every hour.
Sent from my Galaxy Nexus using XDA App

While we are on the subject.....I have uploaded mine too
Is 4.4% alarm normal?

I'm still trying to troubleshoot my CDMA Galaxy Nexus in terms of what's eating its battery. The Android OS has been consistently higher than anything else (even the screen) and I usually see about 2-3 hours of awake time because of it, when I'll only use between an hour or two of screen time.
It's looking like an ICS thing more than anything else at this point. I can't really say that for sure since I'm still trying to cancel things out one by one to see any noticeable difference.
On the topic of alarms my AlarmManager only took about .3% today as my actual alarm clock took about .4%, whether what's normal or not I'm not sure anyone can say with the devices being so new and little information about that specifically.

its my understanding that alarmmanager has nothing to do with the alarm clock, but instead it is related internally to the OS that tells apps to wake up and perform some function. basically a scheduler for any app to tie into to perform an event, i.e. update the battery percentage, synch an account, etc.
i could be totally wrong on that though. and yes i think you guys with CDMA version have more trouble with idle. i still get dead flat idle drain on my gsm version...it loses 1% every 2 hours or so give or take. fall asleep with 95% and wake up with 91%!!

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Does this look pretty normal

What's this mean
Sent from my Galaxy Nexus using Tapatalk

No one replies? Would like help here also
Sent from my Galaxy Nexus using Tapatalk

I'm also having similar problems with my LTE Galaxy Nexus. I can't figure out what is eating up the battery, but just now I had it sitting next to me in bed, unplugged, for about an hour and when I went to pick it up just now the back was really hot.
I'm not sure if I'm reading it correctly, but it looks like NotificationService is triggering a lot more wakelocks than it should be. I don't know what AudioOut_1 is, but I can't imagine it should be that active, either, since I'm not playing any music or getting a lot of notifications with sound appearing, but maybe that's not what it's for.
Any way I can pinpoint this problem any further?

guys, I am actually in a rather helpful mood today..
http://bit.ly/zuLGu5

s2d4 said:
guys, I am actually in a rather helpful mood today..
http://bit.ly/zuLGu5
Click to expand...
Click to collapse
If that was helpful (which it isn't), I wouldn't be here right now. That goes full circle right back to this thread, and other threads with people asking similar questions about how to read the BBS data.
Something is keeping my phone awake nonstop, and I can't pinpoint it at all. Something registering as Android OS in the stock battery stats is eating up a large chunk of my battery and is preventing any sleep (which is, in turn, preventing wifi from disabling itself).
There was about 8 hours worth of data here before I plugged it back in, but Awake was a solid blue bar all the way across, along with WiFi, indicating that something is keeping it awake 24/7.
I'm sure that NotificationService is part of the problem, since it's giving me 1500+ partial wakelocks with over an hour's worth of time, however I have no clue what exactly is triggering NotificationService.
If there's any way I can pull the log file (I don't know where it saved to) and read the data somehow, is there any way that this can tell me what app would be causing this? I've already uninstalled several apps that I thought could be problematic and disabled sync on most of them (or set them to push), and I'm left with no answers at this point.
If there's something painfully obvious that's posted from the other threads, then I apologize for not understanding, however I can't seem to find any real answers anywhere; only the same questions and some speculative answers with no real conclusion.

well, there are plenty of ppl there that will help you read it since it is the app thread. The developer is also there and provides good suggestions.
Amazing though, lmgtfy failed even this time...
"you can lead a horse to water, but you can't make it drink"

Xel'Naga said:
If that was helpful (which it isn't), I wouldn't be here right now. That goes full circle right back to this thread, and other threads with people asking similar questions about how to read the BBS data.
Something is keeping my phone awake nonstop, and I can't pinpoint it at all. Something registering as Android OS in the stock battery stats is eating up a large chunk of my battery and is preventing any sleep (which is, in turn, preventing wifi from disabling itself).
There was about 8 hours worth of data here before I plugged it back in, but Awake was a solid blue bar all the way across, along with WiFi, indicating that something is keeping it awake 24/7.
I'm sure that NotificationService is part of the problem, since it's giving me 1500+ partial wakelocks with over an hour's worth of time, however I have no clue what exactly is triggering NotificationService.
If there's any way I can pull the log file (I don't know where it saved to) and read the data somehow, is there any way that this can tell me what app would be causing this? I've already uninstalled several apps that I thought could be problematic and disabled sync on most of them (or set them to push), and I'm left with no answers at this point.
If there's something painfully obvious that's posted from the other threads, then I apologize for not understanding, however I can't seem to find any real answers anywhere; only the same questions and some speculative answers with no real conclusion.
Click to expand...
Click to collapse
He's being a smartass
Sent from my Galaxy Nexus using Tapatalk

I thought mine was awake to much. You have a problem.
Sent from my Galaxy Nexus using Tapatalk

bendirkss said:
I thought mine was awake to much. You have a problem.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
I'm thinking I may have a more severe problem than I once thought.
I've left my GNex sitting on the charger for about an hour now, to let it run its course and maybe give me some new data to work with. It's acting as if it's been on the battery for only ten seconds (which is closer to how long it's been since I turned the screen back on, but still charging), and then only gives me a graph for 11 minutes' worth of time.
One thing I'm seeing here which is probably a major problem is that the Awake, Screen On, and Charging meters all completely stop together at the same time for a moment, and then come back on. Even though the phone had been charging for well over an hour with no interruption, it looks like the device lost track of the charging status or something.
I'm not sure if the rest of this is relevant, but about an hour ago when I last put it on to charge, the phone app stopped working. Any call I'd make would immediately say "Call ended" without attempting to dial, even though I had a signal. After struggling with it for a few minutes, the phone crashed completely and reboot. Once it booted back up, the phone app would simply close itself and go back to the homescreen any time I'd try to dial a number, and was randomly adjusting the volume of the DTMF tones. It took about five minutes for it to actually allow me to make a call again, which doesn't seem normal.
So now I'm wondering if there's something else wrong with this device, or if this is all just a part of some bigger, underlying problem.
Worth mentioning, this is the LTE version, non-rooted, running stock 4.0.2.

Xel'Naga said:
I'm thinking I may have a more severe problem than I once thought.
I've left my GNex sitting on the charger for about an hour now, to let it run its course and maybe give me some new data to work with. It's acting as if it's been on the battery for only ten seconds (which is closer to how long it's been since I turned the screen back on, but still charging), and then only gives me a graph for 11 minutes' worth of time.
One thing I'm seeing here which is probably a major problem is that the Awake, Screen On, and Charging meters all completely stop together at the same time for a moment, and then come back on. Even though the phone had been charging for well over an hour with no interruption, it looks like the device lost track of the charging status or something.
I'm not sure if the rest of this is relevant, but about an hour ago when I last put it on to charge, the phone app stopped working. Any call I'd make would immediately say "Call ended" without attempting to dial, even though I had a signal. After struggling with it for a few minutes, the phone crashed completely and reboot. Once it booted back up, the phone app would simply close itself and go back to the homescreen any time I'd try to dial a number, and was randomly adjusting the volume of the DTMF tones. It took about five minutes for it to actually allow me to make a call again, which doesn't seem normal.
So now I'm wondering if there's something else wrong with this device, or if this is all just a part of some bigger, underlying problem.
Worth mentioning, this is the LTE version, non-rooted, running stock 4.0.2.
Click to expand...
Click to collapse
Sound to me like you need AOKP
Sent from my Galaxy Nexus using Tapatalk

bendirkss said:
Sound to me like you need AOKP
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
I've been thinking about it, but holding off because I don't want to reconfigure all my apps/widgets all over again.
What advantages are there to AOKP over other ROMs?

Xel'Naga said:
I've been thinking about it, but holding off because I don't want to reconfigure all my apps/widgets all over again.
What advantages are there to AOKP over other ROMs?
Click to expand...
Click to collapse
Setting back up takes a min. Tweaks, for me its smoother. And a pink unicorn upon bootup
Sent from my Galaxy Nexus using Tapatalk

bendirkss said:
He's being a smartass
Click to expand...
Click to collapse
No, listen to instruction to help yourself.
Follow the previous link because of the reason below.
Otherwise you are just being stupid.
s2d4 said:
well, there are plenty of ppl there that will help you read it since it is the app thread. The developer is also there and provides good suggestions.
Amazing though, lmgtfy failed even this time...
"you can lead a horse to water, but you can't make it drink"
Click to expand...
Click to collapse

Related

[Q]Battery sometime takes a nose-dive when in range of the microcell. Anyone else?

I was late for work because my phone died completely unexpectedly and took my alarm clock function with it.
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This isn't the first time there has been an inexplicable battery-life nose-dive causing me to miss an alarm *and* making me unreachable by anyone I might be holding up while late (Grrrr....). I'm pretty sure it's caused by the microcell, even though it wasn't connected (most phone will not connect without toggling airplane mode).
You can see where I was watching some Youtube videos and ran it down to 5% before putting it on charge around 4:15PM yesterday afternoon. After getting it charged to over 50% capacity, it then began dropping rapidly when I disconnected it, which wasn't noticed before I left home for dinner and a movie at 4:45PM.
Thanks a lot, Google, for not giving me the MUCH DEMANDED numeric battery percentage indicator.
Anyway, it hovered around 50% for several hours. I left my brother's place at around 1:00AM this morning, even though I knew I needed to get up at 06:10AM at the latest for work. I turned on the alarm when I got home around 01:30AM and got the message that the alarm was set for 4 hours and 37 minutes from now, which was more sleep than I've been getting but I wasn't going to waste any more time getting to sleep (just switched from 3rd to 1st shift). The battery indicator still showed about 50% and, as is often the case, my chargers and cables were packed up in the car for work the next day.
It had just gone over 8.5 hours without a notable drop in battery life (still over 50%; an imperceptible drop on the graphical status bar indicator), so why would I expect it to be unable to last another 4.5 hours on standby?! Getting my stuff from the car and packing it up again in the morning or setting an alarm on a redundant device takes more time and I wasn't about to deprive myself of more sleep when the phone SHOULD have been able to do this.
Well, I've had this happen before, so I at least took the precaution of turning off WiFi and Bluetooth, both of which had been on the entire day previously. Not only has it happened before, but I exchanged the phone... twice AND bought a second OEM battery with Sony Ericsson EP900 charger.
Anyway, the phone was locked in standby, as confirmed 100% when I woke up at 05:15AM to use the restroom. Didn't matter though: The battery life still tanked like the most intense of gaming sessions while sharing HSPA+ data over WiFi with a torrenting notebook! There was nothing in the list of what consumed what percentage to account for the drop. Sure enough, I woke up at 06:37, which was almost 30 minutes late and already well past the time I needed to have left home. !$#@%$#!
This only seems to happen at home, where I have an AT&T microcell. It almost never gets on the useless microcell without toggling airplane mode, which is not unique to this phone (confirmed with iPhone 3GS and two iPhone 4 handsets). It'll just sit there saying "no signal" or sit there holding on to the weakest of 3G/HSPA+ signals while standing right next to the damned thing. Also, the microcell drops calls when sitting right next to it and can't seem to ever successfully hand-off to Edge or 3G towers without also dropping the call (instantly reconnects with a full-strength signal meaning that there was plenty of surrounding signal strength outdoors). On top of that, the other party will often suddenly be unable to hear you even though the signal is perfect and you can hear them fine. When that happens, it may drop in about a minute if the other party doesn't hangup sooner when you "stop answering."
I'm unplugging the thing right away regardless. Screw AT&T. Even if it's not the cause of this particular problem, I can't believe my brother paid for this useless thing that makes everything worse. I'd just like to know if anyone else has had this issue so that I can conclusively determine if the microcell is related or not before I wear out my two batteries.
The battery life on my Xperia Play is crap as well. It'll just drain when just scrolling through the menus and even when playing simple stuff like emulators.
I can get maybe an hour of gaming.
sufy1000 said:
The battery life on my Xperia Play is crap as well. It'll just drain when just scrolling through the menus and even when playing simple stuff like emulators.
Click to expand...
Click to collapse
That's not what I'm talking about AT ALL. I'm saying that it sometimes nose-dives when I am at home when sleeping/idling for seemingly no reason even when it has been fine all day and I have FURTHER reduced drainage by turning off features. My notorious microcell is at home and I feel that it's no coincidence.
The problem I am talking about can drain a full battery while you are asleep... less than 8 hours on standby/sleep.
If Android handled rebooting more elegantly and DIDN'T lose all the tabs I had open in the browser, I'd try rebooting every night to see if I still encounter the problem. I'd also be more sure that it isn't happening elsewhere if I had a numeric battery indicator when it is taken off the charger. So many SIMPLE things to improve usability.
While I'm on "simple" UI fixes, I've been having a lot of usability tweaks on my HP TouchPad with ICS. How about a way to tell which video in the freakin' LIST of videos I am currently watching WITHOUT having to pretend to want to email it to myself? Also, how about having a way to actually list the names of the videos instead of the thumbnails? An ES File Explorer is no better, with no alternate line colors and no way to enforce listing in one column, you will end up staring the same video three times before finding the first in the list you haven't watched! At least show the file I selected last time so that I don't select the same damned one again (put the same kind of selector a track ball or D-pad would leave). How about having a play button that isn't wedged between two other buttons I might not want to push and how about putting them a bit farther away from the area that will dismiss them if I touch it instead? How bout NOT putting them equally close to the progress indicator/scrubber? Gah! So. Much. FAIL.
CZroe said:
That's not what I'm talking about AT ALL. I'm saying that it sometimes nose-dives when I am at home when sleeping/idling for seemingly no reason even when it has been fine all day and I have FURTHER reduced drainage by turning off features. My notorious microcell is at home and I feel that it's no coincidence.
The problem I am talking about can drain a full battery while you are asleep... less than 8 hours on standby/sleep.
If Android handled rebooting more elegantly and DIDN'T lose all the tabs I had open in the browser, I'd try rebooting every night to see if I still encounter the problem. I'd also be more sure that it isn't happening elsewhere if I had a numeric battery indicator when it is taken off the charger. So many SIMPLE things to improve usability.
While I'm on "simple" UI fixes, I've been having a lot of usability tweaks on my HP TouchPad with ICS. How about a way to tell which video in the freakin' LIST of videos I am currently watching WITHOUT having to pretend to want to email it to myself? Also, how about having a way to actually list the names of the videos instead of the thumbnails? An ES File Explorer is no better, with no alternate line colors and no way to enforce listing in one column, you will end up staring the same video three times before finding the first in the list you haven't watched! At least show the file I selected last time so that I don't select the same damned one again (put the same kind of selector a track ball or D-pad would leave). How about having a play button that isn't wedged between two other buttons I might not want to push and how about putting them a bit farther away from the area that will dismiss them if I touch it instead? How bout NOT putting them equally close to the progress indicator/scrubber? Gah! So. Much. FAIL.
Click to expand...
Click to collapse
AOKP has the battery percentage display you want, as well as other 3rd party apps. I'm sure there are other apps to replace the ones you're finding fault with, if you would just take the time to look into it. And new developments in custom kerlels have done a lot to address the battery drain issues in general. Finally, have you considered the possibility that your microcell unit might be defective and see about having it checked and serviced or replaced?
Oh, and about the alarm thing, invest in a clock. They sell pretty cheaply these days and it never hurts to have a backup plan!
Sent from my R800x using xda premium

[Q] Galaxy Nexus shutting down

My GSM Galaxy Nexus has been experiencing random shut-downs, especially when it is in my pocket. I haven't noticed any problem with overheating and I tried rooting it and installing the latest version of ICS 4.0.4 directly from Google's source.
I also have Lightflow installed, but I doubt that it causes shut-downs, since I've only heard of reboot problems.
I suspect it could be a problem with the battery because, whenever this happens, the charge level goes down by at least 5% or more.
So, does anybody know how to remedy this? Or will I have to exchange the phone?
This has happened to me a couple times. I never know how long it's been off. I'll take it out of my pocket, and it's just totally off. I hold the power button and it starts up. Very frustrating bug though... as rare as it may be.
I'm still stock, unrooted 4.0.2 using the extended battery on VZW. Holding out for the first update, then we'll see...
Just so you know next time that happens grab a log and post it. Also, if you battery is down, try wiping stats, that usually brings it back.
obsanity said:
Just so you know next time that happens grab a log and post it. Also, if you battery is down, try wiping stats, that usually brings it back.
Click to expand...
Click to collapse
Sorry for being such an ignorant and a noob but by log you mean a crash log right? Which is the best way to obtain them?
This happens to me about once a day. I'll come back to the phone and it will just be off. I aslo have root and lightflow installed. What's the best log to get?
It was the battery for me...
This was happening to me too, almost every time I took my phone out of my pocket, it was turned off.
After a couple weeks of troubleshooting and googling, I figured out what it was. It was the phone getting "twisted" in my pocket from sitting and standing. If you twist your phone like your're trying to wring water out of it (not too hard), the battery loosens just enough to cause the phone to lose power. I fixed this by taping a thin piece of foam to the inside of the battery cover to keep the battery in place. Makes the back of phone feel firmer too.
Hello !
I'm experiencing the same kind of power off.
Very often it's in my pocket, but sometimes not.
I've leave the debug mode on for the day, so last time it happens to me i've save a "abd bugreport" to a file.
Is there any clue that can be found in this file to know why the phone shutdown ?
Regards,
Antoine
EDIT : I have YAKJU 4.1 stock ROM, no root, no unlock.
I noticed a while ago before seeing the videos that if I banged my GN against the table a certain way against its bottom left corner that it would shut down. I solved that like the poster above by putting an extra something in between the battery and the cover (paper). That solved lots of the problems I had with my phone shutting down when I put it down on hard surfaces. There is though, I believe, a second software caused issue for some of the shutdowns. I still pick it up once every couple days to find that it's off. I've banged it, tapped it, twisted it, and I can't get it to shut down physically like that anymore.
I'd like to know more about how to pull the logs and find out what's going on.
I've had my Nexus for three days now, and I've had several shutdowns. Two of them were during a phone call, and the other two were during a workout using micoach app. The twisting/pocket option doesn't apply to me, because during the calls I was holding it in my hand, and during the workout it was strapped to my arm. I also have lightflow, and will uninstall to see if there is any difference. Running totally stock unrooted 4.1.1. This is making the phone totally unreliable, and I will return it if I can't get this fixed soon.
Every would have had that problem due to how poorly Samsung constructed the battery slot for the battery to fit it. What I did to fix that problem was take out the battery. Even from time to time rage quit and rip the battery out while the phone was on. And put it in, and push it a bit up toward the camera. That fixed my battery issues. Others have put a foam thing (sorry I don't know the name) where the battery slot golden things were so the battery wouldn't move. You can also try that.
Galaxy Nexus-codenameandroid rom
I uninstalled Lightflow after posting my previous message, and since then have not had any random shutdowns. All calls are performed flawlessly, and I've used micoach several times again (this was when the problem was most obvious) without any problem. I haven't changed anything else, so I'm pointing my finger at Lightflow. I'm installing it again to make sure it was the cause, will report back.
Regarding the battery problem, I've been looking at it and can't see how it can become loose. It is really tight, and there is no spare room to add any kind foam. Maybe thye have tweaked the design on later batches? My GN was built March 2012.
I had the same issue and it was caused by an app. The app "Boid", a twitter client still in beta, was causing the reboots. The reboots occurred once or twice a week, they happened on 100% stock ICS, 100% stock JB, custom roms also.
Like the above poster, I uninstalled LightFlow and am no longer having any issues. I'll try and get in touch with the developer and see if there are any logs I can get to help.
Sent from my Galaxy Nexus using Tapatalk 2

[Q] UK D855 model overheating?

Hi.
I've had the D855 model from 3UK since Thursday I am noticing that the phone gets very hot at the top on the back around the camera and button area. This is not even through particularly heavy use either. I've not ran games or watched any video on it yet. Whilst typing this post for example with no other apps open I can feel this area is really hot.
I've had other phones that have gotten warm after gaming etc. But this is bloody ridiculous
I have also just switched to ART & after the phone rebooted there was 200 apps to optimise & the handset was burning up.
Doesn't seem to be coming from the battery though which seems to be lower down.
Anyone else had this problem?
I haven't had this issue at all, but I haven't loaded it up with a bunch of stuff yet. It sounds like you have a runaway program of some sort. I have used my phone for very long periods of time without interruption and haven't experienced any heat that's more than my Note 3. I'd unload everything and add things one at a time, or check your memory usage and see if you have anything that's taking far more than it should.
My phone gets warm in that area but nothing that has concerned me yet, but it's usually when I have had the screen on for a lengthy period of time.
Sent from my LG-D855 using Tapatalk
brightness set at ?
I've not really loaded it up with apps. Just google stuff, bbci player, Chromecast (not working) Im gonna try removing stuff & see if it makes any diference .Screen brightness is set to 40% auto brightness ticked.
Is there a recommended app to monitor rogue apps or wakelocks?
I've also just had it charging for about 2 hours on the official plug & its red hot again.
jusumgeezer said:
I've not really loaded it up with apps. Just google stuff, bbci player, Chromecast (not working) Im gonna try removing stuff & see if it makes any diference .Screen brightness is set to 40% auto brightness ticked.
Is there a recommended app to monitor rogue apps or wakelocks?
I've also just had it charging for about 2 hours on the official plug & its red hot again.
Click to expand...
Click to collapse
BetterBatteryStats is good to monitor wakelocks ect..... debloating you're phone should help a bit too, I made a list of things i've done away with if it helps you
Find it here http://forum.xda-developers.com/showthread.php?t=2800293
sure there will be more than that that can be removed, hopefully others will test and contribute soon It should help you get a good start tho. Good Luck
Same issue but with US T-Mobile version
jusumgeezer said:
Hi.
I've had the D855 model from 3UK since Thursday I am noticing that the phone gets very hot at the top on the back around the camera and button area. This is not even through particularly heavy use either. I've not ran games or watched any video on it yet. Whilst typing this post for example with no other apps open I can feel this area is really hot.
I've had other phones that have gotten warm after gaming etc. But this is bloody ridiculous
I have also just switched to ART & after the phone rebooted there was 200 apps to optimise & the handset was burning up.
Doesn't seem to be coming from the battery though which seems to be lower down.
Anyone else had this problem?
Click to expand...
Click to collapse
Hello, I am having exactly the same issues you described. It happens just out of the blue. The phone starts getting superhot until the battery is drained. If I try to charge it, it does not get charged. It has happened to me randomly.
Did you find the cause for your troubles?
jusumgeezer said:
Hi.
I've had the D855 model from 3UK since Thursday I am noticing that the phone gets very hot at the top on the back around the camera and button area. This is not even through particularly heavy use either. I've not ran games or watched any video on it yet. Whilst typing this post for example with no other apps open I can feel this area is really hot.
I've had other phones that have gotten warm after gaming etc. But this is bloody ridiculous
I have also just switched to ART & after the phone rebooted there was 200 apps to optimise & the handset was burning up.
Doesn't seem to be coming from the battery though which seems to be lower down.
Anyone else had this problem?
Click to expand...
Click to collapse
I've had this exact issue too ... and for those wondering just how hot it gets, it's in the rough area of "wtf" degrees. I've lost 85% of my battery in 3 hours. It normally happens when I'm not charging and on WiFi, but what I've noticed is that the 3G/4G/LTE (whatever radio connection I have at the time) starts turning on. Now if it was an App misbehaving, I doubt an App would have the ability to bypass WiFi and use the data connection.
I'm about to do a full wipe and see if that fixes it.
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... and as I was writing this post, I noticed the damn thing rebooting itself. LG makes great hardware, but their software just sucks. Why won't they unlock the damn bootloaders so I can put CMMod on it or something that doesn't suck?
Overheating
im having the same issue its getting hot for no reason did you fix this issue
---------- Post added at 04:44 PM ---------- Previous post was at 04:40 PM ----------
did you comeup with any fix cause i'm sick and tired of this issue
I've had this twice both caused by different ota updates. A full wipe and install fixed for me. Now I'm in 10m, no over heating and better life is much much better
To further my last comment, if you've hardly got anything installed, then do a quick backup and then install something like 10m (which world perfectly for me) and do a full flash wiping everything.
If I didn't do that, then it got so hot then I couldn't keep the phone in my pocket and had to turn it off !! The heat comes from very close to the volume buttons, and it worried me how hot it was getting.
Mine is burning up in use or on charge, i just checked temps with cpu z and temps were at 81c, 79c, 75,c
81c, etc etcvery warm indeed, yes i have a lot of apps installed and i did have a few running at the time but Jeezz this thing is like a portable radiator, i have a case on it with the quick circle cover but it's the slim model that replaces the rear part of the original case so not packed inside extra plastics, ive never had such a hot phone.
I have tried a few things to try and tackle the problems but with no joy, i'm also constantly running out of space on the internal memory despite moving all the movable apps to Ex SD card, my phone is routed and running fulmics 5.1 rom
Same here, using D855 from Hong Kong, I have already done a factory reset/wipe.
Unmounting the SD card does help a bit in my case, still, it does not solve the problem.
As long as I turn on the screen and make some touches, it will start overheating for no reason.
Same for me. When I watch 3d sbs 180 videos, after around 25 mins the phone has given a warning and then shortly afterwards shut itself down.
I replaced the circle case with a more common style back cover that I bought from aliexpress and put a new battery into it, but the problem remains.
10M is an earlier android built from 2014, right? Will the problem be solved if downgrading? I wouldn´t mind really.
Thanks
jazzl said:
Same for me. When I watch 3d sbs 180 videos, after around 25 mins the phone has given a warning and then shortly afterwards shut itself down.
I replaced the circle case with a more common style back cover that I bought from aliexpress and put a new battery into it, but the problem remains.
10M is an earlier android built from 2014, right? Will the problem be solved if downgrading? I wouldn´t mind really.
Thanks
Click to expand...
Click to collapse
So, I´ve been trying to downgrade using LGUP. The new version of this keeps telling me that my phone is unknown, and old version gives an error after 4%.
On some of the pages I found about how to do it, it´s saying that I need to change the LGE port to 41 in Windows. When doing that, my windows (10) freezes and I have to reset the computer.
Any ideas about what I may be doing wrong or suggestions to other methods?
Thanks
jazzl said:
So, I´ve been trying to downgrade using LGUP. The new version of this keeps telling me that my phone is unknown, and old version gives an error after 4%.
On some of the pages I found about how to do it, it´s saying that I need to change the LGE port to 41 in Windows. When doing that, my windows (10) freezes and I have to reset the computer.
Any ideas about what I may be doing wrong or suggestions to other methods?
Thanks
Click to expand...
Click to collapse
Allright, I´ve done it!
I used the old 2014 LGupgrader, but instead of running it via a network mounted drive, as I´d done it up till this point, I did it directly from C:/Temp. This was the key to success for me. I had it stuck for a couple of mins at 9 %, but it suddenly continued. This may have to do with the available internal mem. Some ppl say there should be 2 GB free, but I had only 1.51 GB free.
Temp is now 12 C less than before at similar operations.
The excessive heat has been reported as an issue across all models of the G3. The best solution is to use a thermal pad on the SoC. That helps spread the heat to the metal chassis, reducing your temps from 10-15 degrees Celcius. Get any 0.5mm thick thermal pad, cut it down to 14x14mm, clean both the SoC and the surface on the chassis with alcohol, apply pad and be sure to tighten screws as much as possible without stripping. I've been using this mod on both of my G3's for almost 2 years, and it does not void your warranty. Good luck!
AlwaysLucky said:
The excessive heat has been reported as an issue across all models of the G3. The best solution is to use a thermal pad on the SoC. That helps spread the heat to the metal chassis, reducing your temps from 10-15 degrees Celcius. Get any 0.5mm thick thermal pad, cut it down to 14x14mm, clean both the SoC and the surface on the chassis with alcohol, apply pad and be sure to tighten screws as much as possible without stripping. I've been using this mod on both of my G3's for almost 2 years, and it does not void your warranty. Good luck!
Click to expand...
Click to collapse
Do you have a link to such a thermal pad and maybe a link to a vid showing how it´s done?
I was a bit too quick saying that my problems are now solved. I still get much nicer temperature, but VR videos skip frames alot, where they´d go smooth before. I´m wondering if Lollipop is throttled so it won´t get too hot, and does not have the power to play the vids, where Marshmallow pushes the hardware to the max, and then it gets hot.
Would anyone disagree with this?
Also, when did the overheating get introduced? If it´s not there in 10m, maybe there´s a build closer to Marshmallow that will let the hardware work a bit more, without heating too much up.
Ok, I found a pretty decent solution:
http://www.androidauthority.com/lg-g3-problems-517832/
The part about amending the High Temperature Property OFF setting seemed to do the trick. Now VR vids play more smoothly and though it - obviously - gets hotter, it won´t get as hot as with Marshmallow.
With Marshmallow I´d get a warning at 57 C, and then it´d shot down a few mins later. Now, after about the same amount of time using the phone with a VR vid, it shows 49 C, which is acceptable.
jazzl said:
Do you have a link to such a thermal pad and maybe a link to a vid showing how it´s done?
Click to expand...
Click to collapse
Use this video for disassembly.
And this is an example of a thermal pad you can use.
The heat issue is a hardware design flaw. The issue can be minimized with software, but the only way to truly solve it is a thermal pad or some other way to allow the heat to escape faster. It's easy to do, just take your time and use the right tools.
AlwaysLucky said:
Use this video for disassembly.
And this is an example of a thermal pad you can use.
The heat issue is a hardware design flaw. The issue can be minimized with software, but the only way to truly solve it is a thermal pad or some other way to allow the heat to escape faster. It's easy to do, just take your time and use the right tools.
Click to expand...
Click to collapse
Allright, thanks. Maybe a dumb q, but how do I recognize the SoC?

Battery Reporting/Phone Dying Suddenly

Update 2: I've had requests for links for the parts I used. I purchased the battery, a back cover, and all the additional accessories they suggested for removal.
Battery:
http://www.witrigs.com/oem-battery-for-sony-xperia-z1-compact
Back cover (this comes in different colors, but the link is for the black one):
http://www.witrigs.com/custom-back-cover-for-sony-xperia-z1-compact-black
---
Updating the OP. Thus far the only reliable way that myself and others have fixed their batteries has been by replacing them or having the phone repaired by Sony. Fixing it yourself involves purchasing a replacement from witrigs (or another parts supplier).
Flashing stock roms, custom roms (aosp or cm based), or factory firmware may temporarily give the illusion of being fixed. Battery repair apps don't do anything either (you can test this by 'fixing it', clearing app data and then 'fixing it' again).
I'm back to KitKat levels of battery life, using stock 5.0.2. Here's a recent screenshot for you.
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Original post:
So for the past few weeks my phone has really been acting up. I'll try and make this an organized question/post.
Here's the symptoms:
-Phone drops from 30ish % down to 1%, then powers off and wont turn back on due to low battery.
-Phone occasionally reports fully charged at different levels (such as 80% or 50%), upon reboot, it is listed as 100%.
-Some days I can watch it drop 1% every few seconds once it reaches 35%, literally like it's counting down.
-Other days it just works fine, I can use it to 5% and then charge with no problems.
Phone information:
-Z1 Compact
-Problem persists between ROM flashes and android versions. Have experienced issues on stock 4.4.4, stock 5.0.1, AOSP 4.4.4 and AOSP 5.1.
Really, any sort of help or places to start would be greatly appreciated. I don't even know what to try anymore and I'd really like to avoid trying to replace it (warranty expired already).
Attached a screenshot illustrating it happening. I unplugged my phone last night after charging it to full. Made it to work, put it in airplane mode, turned wifi on. Updated some apps and restarted it. Rebooted to about 10%. Charging again now.
HI There,
i got the same problem with my z1 compact. its all start when upgrade to lolipop...
some say our battery are dying...or got problem. are they ?
downgrade to kitkat, wipe everthing, battery calibration also still the same problem appear...
I've tried the same thing. Wiped data system etc and nothing helped.
Sent from my D5503 using Tapatalk
Same problem here. 4.4.4 stock rooted. It started about two weeks ago. I had done nothing except some play store upgrades. Haven't found a solution and I don't even know how to diagnose the problem. Various battery calibrations and/or deleting that battery data file haven't helped. Did a factory reset from recovery (almost accidental swipe while a bit drunk, gah...) - nothing. Battery level drop and shutdown occurs in random situations. Sometimes while taking a picture, sometimes with data on, sometimes off, gps on/off or whatever. Sometimes from 70% to 0, sometimes from 50%. Sometimes I can restart without charging after waiting a while and then it stays of for some time.
Yesterday I just did a reboot myself and when it came back on, the battery had dropped from 70 to 20% and then it stayed like that for some hours. Then I let it run to 0, charged without turning on to 100%. Then, when I turned the phone on, the battery level dropped to about 80% really fast and after that I got 20+ hours until it died again at 55% battery. I do see some small temperature spikes on Gsam battery monitor graph during those sudden drops, but never above 35 degrees Celsius and I don't think overheating is the issue here.
Again, I hadn't flashed any roms, updated android or messing around with the system or system settings before it started. Just normal everyday use, some websurfing, listening to music, taking occasional photos, reading blog feeds, taking notes.
Now I don't know what to do and I would greatly appreciate any help.
Haven't tried software repair yet, but what software could be still left broken?
Should I try unrooting via flashtool (does it lose all traces of root?) and taking it to warranty repair?
Right now the phone is practically unusable.
Hey, did u checked the Service menu Batterie test?
*#*#7378423#*#*
*#*#SERVICE#*#*
What does the test say?
I did check that yesterday and it was good.
And at the moment batt health status is "good, no need to replace it".
(Actual batt uAh: 2407000. Battery gauge at 74%.)
Yesterday after recharging and watching the battery plummet to 83%... It stayed there for some time despite data and GPS being on, using camera and an app. Should have dropped by a couple of % at least during that time.
13+ hours uptime now, very little use at night and at work.
That's what I'm afraid of. If the service test is good and at a glance everything seems to be fine then I won't get any help from warranty.
when test mine also in good condition. but the problem still happen. it kind makes me to conclude possible a battery hardware problem. need to change it, but it aint that cheap...
I've also checked my battery in the service menu. It reports good/healthy with the actual uAh being 2407000. I plan on wiping everything on the phone later today (system, all data, caches) and seeing if that helps at all, but I'm not very hopeful. Like you guys this pretty much just started happening for no discernible reason. Phone doesn't appear to be overheating either. Could the SD card being messing with it somehow? It seems implausible, but at this point I'm willing to try anything.
SOLVED (for me at least)
So I bit the bullet and wiped everything except for my SD card about 2 hours after my last post. Installed the most recent KK version of DstrikerZ1s ROM with the Doomlord v22 kernel. Ran it hard all day till now. Still at 50% and I've rebooted to check and make sure it's accurate multiple times. I'll report back if it happens again, but the performance thus far seems much more consistent than what I had before.
crimson12 said:
So I bit the bullet and wiped everything except for my SD card about 2 hours after my last post. Installed the most recent KK version of DstrikerZ1s ROM with the Doomlord v22 kernel. Ran it hard all day till now. Still at 50% and I've rebooted to check and make sure it's accurate multiple times. I'll report back if it happens again, but the performance thus far seems much more consistent than what I had before.
Click to expand...
Click to collapse
So need to format sdcard?
Sent from my D5503 using XDA Free mobile app
Yeah, I backed up both my internal storage and SD card and then formatted both.
wow, i have the same problem and i don't want to go back to KK. doees anyone have any solution that keeps lolli on?
I've been having the same problem since February. First it turned off at around 14% (when the warning pops up), but it's already been turning off at 20+ and finally 30-something percent, which wasn't bearable. No amount of wiping or up/downgrading would help so I bit the bullet and got a battery exchange (not directly from Sony who wanted to charge ~160€). Problem is fixed for the time being.
As much as I love this phone, it'll be the last one I get without a user-replacable battery.
Unfortunately my "fix" didn't work forever. I'm back to the same problem. Might as well suffer through it on lollipop. Where did you get the battery replaced?
crimson12 said:
Unfortunately my "fix" didn't work forever. I'm back to the same problem. Might as well suffer through it on lollipop. Where did you get the battery replaced?
Click to expand...
Click to collapse
I'm beginning to wonder our battery going to die... Maybe need to change, from my place, Sony center way to expensive need 3rd party battery maybe.. Or other than service center...
Sent from my D5503 using XDA Free mobile app
albuah said:
I'm beginning to wonder our battery going to die... Maybe need to change, from my place, Sony center way to expensive need 3rd party battery maybe.. Or other than service center...
Sent from my D5503 using XDA Free mobile app
Click to expand...
Click to collapse
i bought my replacement battery from witrigs and installed it myself. battery life has been good since then.
eumanoid said:
i bought my replacement battery from witrigs and installed it myself. battery life has been good since then.
Click to expand...
Click to collapse
So it was relatively easy to do yourself? I'm relatively nervous to try it. Shipping is killer to the states too :/
crimson12 said:
So it was relatively easy to do yourself? I'm relatively nervous to try it. Shipping is killer to the states too :/
Click to expand...
Click to collapse
Yeah. It's pretty straight forward. I used my wife's hair dryer as a heat gun and followed witrigs guide. I was surprised to see a 30$ tax on my items though. But thats due to customs so i had ni choice.
need to unscrew 1 skrew only right?
Sent from my D5503 using XDA Free mobile app
exactly the same problem only since Lollipop update.
it'll just shut down about 30% battery now, no going into battery saving mode or anything, i'll just be messaging and get "shutting down". Also I've had 53% battery, rebooted and then have 80%ish, its completely messed it all up.
I've factory reset and cycled the battery (run down, charge full etc) more than once. I'm suprised peoples batteries actually need replacing, how can a software update damage the battery?
I remember with a previous rooted samsung phone you could delete a battery data file with root explorer or something, is there a similar non-root way to fix this problem?

First impressions!

This is coming from an IPhone 6s plus
The phone feels amazing on the hands, the speakers sound lound and clear, fingerprint scanner is fast and accurate, the camera is amazing especially the wide angle.
The battery life is average speaking on a first cycle basis and with everything on, Bluetooth,nfc,gps, brightness 100%,always on display, occasional music and video streaming. The screen brightness could be a little higher but overall happy with this phone, it went from 5%-40% during a 17minute charge time so the quick charge 3.0 is amazing plus that extra battery being shipped fixes any concern with the battery life.
No weird issue with backlight bleed, dead pixel or phone getting to hot.
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Awesome mine comes tomorrow can't wait to get it did u enable the app drawer or no
My G5 is getting hot doing the most basic of tasks. Like posting this. Feels like I've been running an intense game but I've done nothing of the sort.
ward24 said:
Awesome mine comes tomorrow can't wait to get it did u enable the app drawer or no
Click to expand...
Click to collapse
Didn't find the option only if I enable the easy home so I stopped messing with it
Stocklone said:
My G5 is getting hot doing the most basic of tasks. Like posting this. Feels like I've been running an intense game but I've done nothing of the sort.
Click to expand...
Click to collapse
Let it settle and load all your apps it will stop getting hot, I thought the same the first hour of setting it up
Stock image no editing
ward24 said:
Awesome mine comes tomorrow can't wait to get it did u enable the app drawer or no
Click to expand...
Click to collapse
HtcOnekid said:
Didn't find the option only if I enable the easy home so I stopped messing with it.
Click to expand...
Click to collapse
Haven't got the phone (yet),but,from several video reviews I've seen,easy mode is the only access you have to the (stock) app drawer.
I upgraded from a Samsung Galaxy S5 yesterday.
Pros: fast phone, good battery life, premium build and feel, excellent camera both front and rear, loud and robust built in speaker, hi is clean and customizable. Vibrations while typing and unlocking feel solid and premium. IR blaster is powerful and effective. Not a whole lot of bloat pre-installed on it
Cons: Visual voicemail is T-Mobile bloatware instead of being built into the phone app like it should be on Marshmallow. The back lock/unlock/power button will take some getting used to. Since this is my first device with USB-C I only have one cable in the house at the moment.
greysonofusa said:
I upgraded from a Samsung Galaxy S5 yesterday.
Pros: fast phone, good battery life, premium build and feel, excellent camera both front and rear, loud and robust built in speaker, hi is clean and customizable. Vibrations while typing and unlocking feel solid and premium. IR blaster is powerful and effective. Not a whole lot of bloat pre-installed on it
Cons: Visual voicemail is T-Mobile bloatware instead of being built into the phone app like it should be on Marshmallow. The back lock/unlock/power button will take some getting used to. Since this is my first device with USB-C I only have one cable in the house at the moment.
Click to expand...
Click to collapse
FYI you can also turn on the screen by double tapping on it.
I love it except I've already been through 2 of them due to light bleed in the bottom right corner of the screen. I want to keep it because I really enjoy the phone but the light bleed bothers me knowing it is there.
Came from the LG v10 and G4 b4 that I thought the smaller screen would bother me but it's so fast and clear I love it I've been killin benchmark apps like I never seen before. Also the camera is nice the pop up option makes nice pics.
Easy Home is Crap, I couldnt find any other way of enabling the app drawer through the stock launcher so I installed Nova Launcher and everything looks right now. I switched from the V10, the only regret that I have is stepping down to 32gb internal storage from 64gb in the V10. But I still have my 200gb SD card from my v10. My local T-Mobile Store only had the gold color, but it is not an obnoxious gold color. I love the G5 it is soo much snappier than the v10, although no local stores had any cases for this device so I turned to Amazon. I have a TPU clear case, glass screen protector, and an additional USB-C cable so I dont have to move the one from the house to my car charger.
awesome
i got my g5 2 days ago. first i want to say the build quality is sweet. i like the mixture of the plastic and metal on the back. i love the weight of this phone. i take a lot of pics and the more weight the phone has the steadier you can keep your hand. the finger print is very fast. it's almost instantaneous. it doesnt work at first boot though. you have to use your pin/password first then after that you can use your fingerprint. why they decided to do that i dont know. the camera on this thing is amazing. the ois is very good and the focusing is much faster than any lg phone i've had. the first day i had this phone the phone got hot. i dont know if it was the initial break in time or what. i did have to install a bunch of apps and i was playing with it for a long time. it killed my battery life. when i got the phone it had 50% life. i took it down to 15% then charged it back to full. the next cycle is when my phone was pretty warm. the next battery cycle only lasted about 12 hours total. at around 12% i recharged it again to full overnight. when i woke up i restarted the phone with a full battery. it's been 6 hours since then and the phone has not gotten warm once. at 95% i had 45min of SOT. i had to plug my phone in to pc to do some things so it went back to 100% battery. i will see today how much SOT i get from a full drain. if that 5% use was any indication i think it's going to be around 6 hours SOT. that's what i got on my note 5. i didnt like how lg got rid of the app drawer so i installed google now launcher to get it back. i hope we get root on this thing. there are some other tweaks i want to do for even better battery life. not having twrp i can live without. so far i am happy with my pruchase of this g5. i'm looking forward to seeing if my happiness keeps up for the next couple months. i'm hoping this holds me over til the next nexus phone comes out.
freebee269 said:
i got my g5 2 days ago. first i want to say the build quality is sweet. i like the mixture of the plastic and metal on the back. i love the weight of this phone. i take a lot of pics and the more weight the phone has the steadier you can keep your hand. the finger print is very fast. it's almost instantaneous. it doesnt work at first boot though. you have to use your pin/password first then after that you can use your fingerprint. why they decided to do that i dont know. the camera on this thing is amazing. the ois is very good and the focusing is much faster than any lg phone i've had. the first day i had this phone the phone got hot. i dont know if it was the initial break in time or what. i did have to install a bunch of apps and i was playing with it for a long time. it killed my battery life. when i got the phone it had 50% life. i took it down to 15% then charged it back to full. the next cycle is when my phone was pretty warm. the next battery cycle only lasted about 12 hours total. at around 12% i recharged it again to full overnight. when i woke up i restarted the phone with a full battery. it's been 6 hours since then and the phone has not gotten warm once. at 95% i had 45min of SOT. i had to plug my phone in to pc to do some things so it went back to 100% battery. i will see today how much SOT i get from a full drain. if that 5% use was any indication i think it's going to be around 6 hours SOT. that's what i got on my note 5. i didnt like how lg got rid of the app drawer so i installed google now launcher to get it back. i hope we get root on this thing. there are some other tweaks i want to do for even better battery life. not having twrp i can live without. so far i am happy with my pruchase of this g5. i'm looking forward to seeing if my happiness keeps up for the next couple months. i'm hoping this holds me over til the next nexus phone comes out.
Click to expand...
Click to collapse
I like Smart Settings too. I have it turning off wifi as soon as I leave my house and plan on setting it up to launch google play music too. it automatically changes from ringer on to vibrate... I know there's programs that do this for you on other phones but having it built in is cool. This is a useful add-in unlike Slowsungs TouchJiz stuff that is not useful... do I need Gear VR draining resources even though I may never use it... no, then why is it there, Same with Samsung Pay (which I use but others don't) and about 20 other things. LG got it right this time. The G6 or the V11 will just improve on this platform. :good: :laugh:
dillmanr3 said:
Easy Home is Crap, I couldnt find any other way of enabling the app drawer through the stock launcher so I installed Nova Launcher and everything looks right now.charge.
Click to expand...
Click to collapse
Here's how you get the "normal" launcher back:
http://androidforums.com/threads/no-app-drawer-option-on-lg-g5-solved.1015945/#post-7263187
The G5 in the two days I've owned I've owned it is easily in contention for the worst phone I've ever had. Granted LG has some awesome software concepts but that's about where any praise I can give this phone ends. This phone gets hot far to fast even during normal use. Not including it gets ridiciously hot just sitting on the charger untouched. If I load The Walking Dead Road to Survival the battery vanishes. Even as I type this my phone is on my car charger and its using almost as much power and the charger is giving it. If I try and play Pandora while driving it actually loses battery even while charging. Also if I try and play ANY video after having the TWD game open it stutters like I'm watching it on a potatoe until I close all programs through the task manager. For as many problems as I was having with my Note 5 I wish I wouldnt have used my jump for this garbage "flagship" phone. I can't wait for the month to be over so I can burn another jump to go back to a Samsung. I highly doubt I'll ever buy an LG again.
dmonger11b said:
The G5 in the two days I've owned I've owned it is easily in contention for the worst phone I've ever had. Granted LG has some awesome software concepts but that's about where any praise I can give this phone ends. This phone gets hot far to fast even during normal use. Not including it gets ridiciously hot just sitting on the charger untouched. If I load The Walking Dead Road to Survival the battery vanishes. Even as I type this my phone is on my car charger and its using almost as much power and the charger is giving it. If I try and play Pandora while driving it actually loses battery even while charging. Also if I try and play ANY video after having the TWD game open it stutters like I'm watching it on a potatoe until I close all programs through the task manager. For as many problems as I was having with my Note 5 I wish I wouldnt have used my jump for this garbage "flagship" phone. I can't wait for the month to be over so I can burn another jump to go back to a Samsung. I highly doubt I'll ever buy an LG again.
Click to expand...
Click to collapse
You either have a hardware issue (they happen unfortunately) or you have a rogue app eating up your CPU cycles. Time to troubleshoot. That's definitely not normal and it's most definitely atypical.
I'd start with a factory reset. Don't install anything else. Don't do a thing. See if it still happens. If it does I'd return it for a replacement. If it doesn't happen then I'd start updating apps and installing apps one by one.
MechaMorph said:
You either have a hardware issue (they happen unfortunately) or you have a rogue app eating up your CPU cycles. Time to troubleshoot. That's definitely not normal and it's most definitely atypical.
I'd start with a factory reset. Don't install anything else. Don't do a thing. See if it still happens. If it does I'd return it for a replacement. If it doesn't happen then I'd start updating apps and installing apps one by one.
Click to expand...
Click to collapse
Sent from my LG-H830 using XDA Free mobile app
The phone was already factory reset on Saturday when I attempted to return the phone and grab an S7 Edge. All the apps were previously installed on my Note 5 without issue. And unfortunately if it is a hardware issue how would I actually prove that to try and have T-Mobile switch it out?
And there's my Gsam showing that my WiFi has been a drain on my battery even though its been turned off the entire time
Sent from my LG-H830 using XDA Free mobile app
dmonger11b said:
Sent from my LG-H830 using XDA Free mobile app
The phone was already factory reset on Saturday when I attempted to return the phone and grab an S7 Edge. All the apps were previously installed on my Note 5 without issue. And unfortunately if it is a hardware issue how would I actually prove that to try and have T-Mobile switch it out?
Click to expand...
Click to collapse
dmonger11b said:
And there's my Gsam showing that my WiFi has been a drain on my battery even though its been turned off the entire time
Sent from my LG-H830 using XDA Free mobile app
Click to expand...
Click to collapse
The Gsam and the heat from the device should be enough for them to swap it out. They generally don't ask many questions. I recently had upgraded my wife to a Galaxy S6. It had an issue with sending receiving group texts. Got another one by simply showing them the texts.
I'll have to stop by after work and talk to them. I'm just really put off by how bad my particular phone is. I do hope it's just a hardware issue and not a systemic problem with LG I love concepts behind this phone
Sent from my LG-H830 using XDA Free mobile app

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