Develop Bugs

ROM Upgrade problems - Device dead? HELP please.

I am a rookie at upgrading this stuff. I have a QTEK 9000. I got UNI_QTEK_13077_176_10900_WWE_Ship.exe from the ftp site.
1) Did a device reset.
2) Connected via active sync.
3) ran the program.
After a short period, The device shut off and active sync disconnected.
The screen is black. On button does not work.
I tried a hard boot and I get the boot menu and 0 or x does not seem to do anything.
Did I do something wrong? What now.

GaryK2 said:
I am a rookie at upgrading this stuff. I have a QTEK 9000. I got UNI_QTEK_13077_176_10900_WWE_Ship.exe from the ftp site.
1) Did a device reset.
2) Connected via active sync.
3) ran the program.
After a short period, The device shut off and active sync disconnected.
The screen is black. On button does not work.
I tried a hard boot and I get the boot menu and 0 or x does not seem to do anything.
Did I do something wrong? What now.
Click to expand...
Click to collapse
I think that program is supposed to be run after you've removed USB from the connection methods in activesync - i.e. you're not connecting via activesync, even though the device is physically connected.

OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.

GaryK2 said:
OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.
Click to expand...
Click to collapse
Hehee... when you get the new rom on, you'll love it...

GaryK2 said:
OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.
Click to expand...
Click to collapse
Sorry for my silly question but how can you process it without activesync, mean you have removed activesync form your conputer?, because my activesync is automatic running when the computer start up
Thanks,
Orangevn

orangevn said:
Sorry for my silly question but how can you process it without activesync, mean you have removed activesync form your conputer?, because my activesync is automatic running when the computer start up
Click to expand...
Click to collapse
You're just telling AS to ignore the Exec when it's connected. The PC itself still sees it and adds a driver on connection. So you're not removing AS from the PC as such.

i have same problem but it doesn't work
please help me....this phone is dead now:-(

Re: i have same problem but it doesn't work
bmlsbr said:
please help me....this phone is dead now:-(
Click to expand...
Click to collapse
Did you try the AS thing above?

First off what do you on the screen of your device when you turn it on? Is it in boot loader screen, a black screen with text that says boot loader mode and serial?
If it is in boot loader screen and it says serial on the bottom, when you plug in the USB do you see the "serial" text change to "USB"?
I had this problem with mine. I upgraded my Qtek9000 with the new orange ROM and when the process finished I was still in the boot loader screen and could not get out of it. I had to re-flash it back to the Original Qtek ROM which revived the devices. I then started the ROM upgrade process all over again which resulted in a successful flash.
If you can answers some of the questions above I can try to help.

BTW, the upgrade process takes about 20-25 minutes. if it was any less then that you unplugged the device to early.
Plug device in.
• Start ROM upgrade process.
• The device will turn off and go into boot loader mode (the computer will lose connection to the device and unrecognized USB devices error will appear in your task bar).
• Wait until the device reconnects to the computer and the ROM upgrade starts.
• This process will take 20-25 minutes.
• Reset the device with option 0 (erase all data)
• The device will boot normally and go through the extended ROM application installs. It will ask you to reset again.
• After the second reset you are done.

xda exec upgrade (dead phone)
tHIS ALSO HAPPENED TO ME (IT WAS PRETTY SCARY) . i DISCOVERED THAT I COULD GET IT LIVE BY PRESSING THE LIGHT BUTTON THE POWER BUTTON AND THEN SOFT RESET (THIS IS THAT BOOT MODE) .
THEN I RE-CONNECTED TO MY PC AND RE COMMENCED THE UPGRADE...WORKED FINE. I HAD ACTIVESYNC RUNNING WHEN I DID THE INTIAL UPGARDE, PROPBABLY THE PROBLEM!! :wink:

none of this worked....may be I am not doing it right
when I try to add hard-reset all I get this is this:
"press 0 to restore factory default"
"press X to exit"
When I run the rom update, I get device connection problem error message and sometimes the country id error message.

none of this worked....may be I am not doing it right
when I try to add hard-reset all I get this is this:
"press 0 to restore factory default"
"press X to exit"
When I run the rom update, I get device connection problem error message and sometimes the country id error message.
my yahoo and msn id is bmlsbr...please someone chat with me and provide some help. I feel helpless after spending all the money and the phone dead after i day of use.
please...........

here is what I am getting
I can not turn my device on at all.

I'm unclear to what you are saying. First you tell us that the device does not turn on. Then you say you are getting the 0 X option. Which one is it? If you are getting the O/X option what do you see on the screen when you press 0. Do you see the device in boot loader mode? You might have to remove the battery and try the reset button after. my experience has been when the device is in boot loader mode I cannot turn it off. It always stayed on. So you might want to charge it just to make sure you have full power. I would also use the ROM loader without the country and device ID restrictions you can download it from the FTP site.

QTEK 9000 DEAD
I was always able to get the hardware reset menu..but nothing happened beyond that.
Now the phone is working after multiple tries to put the rom. But active sync won't work. Any clues????

What do you mean by works? Did you load the ROM?

Have you tried to follow these instructions:
http://forum.xda-developers.com/viewtopic.php?t=43592
Seems to work for a few people.

My Tmobile MDA is stuck in bootloader w/tri-colored screen!! CAN SOMEONE HELP?

I need help desperately. When I turn my phone on - it shows a tri-colored (Red-green-blue)screen (with small white at the bottom)
My phone was working just fine - but when I turned it on yesterday - it showed this wierd screen. In the top right corner, it says: RUU
In the red section it reads: IPL 2.26 & below that it reads: SPL 2.26
When I try syncing it - the computer does not recognize it. What can I do? I've looked at the site and searched for a solution. I stayed up almost all night trying to fix it, using MTTY (but no response from the phone). The only thing it does is show USB, when I plug it into the computer.
Other than that - nothing happens. I'm very exasperated. Can someone help me out?
Thanks

Have you first of all tried hard resetting the device?
If you have to no avail then the fact that your PC can still establish a USB connection with your device (Hence USB displayed in the bottom left of your device's screen)means you should be able to download the latest MDA rom update from the T-Mobile site and re-flash your device to get it back on it's feet. There is plenty of advice on the boards on how to re-flash and it is quite straight forward with the original signed ROM's (no unlocking required)
I hope this helps you in some way and if anyone can provide a link to the download needed please chime in.
C.

Did you try flashing a new ROM recently? A failed flash can cause that to happen. If not, download T-Mobiles ROM and reflash it and it should go back to normal. Unfortunately that means you'll lose any info that you had on there so hopefully you have it backed up. Before you do that though, make sure it's not doing that because you're accidentally pushing the camera button in while your rebooting your phone. I can see where that would happen accidentally because I'm constantly looking down at my phone only to notice the cameras activated because I accidentally hit that button.

Thanks a lot. I'll give it a try and see what happens

I can't get activesync to connect w/my device! Everytime I try - no luck. I've tried the MTTY and still nothing. Can anyone suggest a way for me to use? When I connect the MDA to the computer - it registers in my device manager, but Active sync won't identify it??!???

You do not need to be connected to active sync (if you're in bootloader mode) to flash an original signed ROM. Just connect you device to the PC, If your device has the tri-colour bootloader screen with USB listed in the bottom left hand corner of the screen (like you said in your first post) you should be able to reflash. Just run the Installer that you have download from the T-mobile website and it should perform the reflash. Forget about active sync for the moment until you get your device up and running again. It really is quite a simple operation. If this does not work for you, you're device might have a genuine fault. I feel confident it should work though as i have been in this situation myself with the MDA-Vario.
P.S What type of device do you have and which country are you in? This may enable me to help you a little more in finding the correct ROM if you don't already have it.
Do let us know how you get on
Cheers
C.

I have the MDA and I live in the USA
thanks for all of your help. I'm still trying - but nothing seems to be working

Did you download the T-Mobile ROM from their site and try to reflash it? If you did, what happens when you run the update exe?
Don't worry about not connecting to activesync right now, if you're in bootloader mode it wont connect.

Here is a link to the T-mobile MDA (USA) Get Software page. you'll have to enter your phone number to get the software you need. Its a big download (Approx 50MB) so be patient. There are also instructions on how to perform the upgrade there.
Good Luck and let us know.
C.
http://www.t-mobile.com/wmupgrade/

Bricked hx2110 help

I did a rom upgrade on an hx2110 - installed successfully, but now the only thing I can get the pda to do is go into Pre bootloader mode (i.e. Pre-BL 1.00.02 blue screen). SO I tried the universal bootloader method - makes it all the way to the flashing portion but then does NOTHING - the terminal simply sits there saying "ready" and does not upload anything - the program sees the correct communication port (ie. usb01 or whatever). HOW do I force an upload???
Thanks!
Rusty

On another note - I had purchased a working 2110 with a good mobo to replace this one if the flash is not repairable - is that a difficult procedure? Unfortunately, the 2110 I purchased was not working, but this may still be in the books at a later time, so some info would help.
Thanks!

Rustmonkey said:
I did a rom upgrade on an hx2110 - installed successfully, but now the only thing I can get the pda to do is go into Pre bootloader mode (i.e. Pre-BL 1.00.02 blue screen). SO I tried the universal bootloader method - makes it all the way to the flashing portion but then does NOTHING - the terminal simply sits there saying "ready" and does not upload anything - the program sees the correct communication port (ie. usb01 or whatever). HOW do I force an upload???
Thanks!
Rusty
Click to expand...
Click to collapse
Rusty,
You are so lucky that I experienced this problem and solved it on my own. You did not specify what ROM you were loading, but here is the fix:
First you need to get another pocketpc, hx2000 series like yours that is working.
Put that device into white screen bootloader or pre-BL mode (depending on which device you got to borrow)
Ensure that the battery on that device is 100% charged.
Run the original ROM upgrade for the ROM you wish to install (use PDAViet if it's WM6 and use the HP SP32408 to Run it)
Hit all the Ok screens until it brings you to the one that has the "UPDATE" button.
Remove the working Ipaq from the cradle and place it's 100% battery in you own.
Put your Ipaq into pre-BL mode and put it on the cradle. Press the calendar button to activate the usb drivers.
Once it says "USB", Hit the "UPDATE" button and it will load the proper ROM to your IPaq.
When It is done, perform a hard reset by formatting the PS on the device.
Voila!! Your Ipaq is Un-Bricked!! Put in your original battery and charge it up!
Enjoy!!
Bless...

hi Rustmonkey,
i have the similar things - i made my hx2110 brick when i flashed it with a different language ROM, it went 100% when i flashed the ROM but didn't work at all after that.
the problem is i can get it in the bootloader mode after trying many ways, at the same time the pc can't find any USB device at all.
how to make it work again?
thanks.

reggaepoo said:
Rusty,
You are so lucky that I experienced this problem and solved it on my own. You did not specify what ROM you were loading, but here is the fix:
First you need to get another pocketpc, hx2000 series like yours that is working.
Put that device into white screen bootloader or pre-BL mode (depending on which device you got to borrow)
Ensure that the battery on that device is 100% charged.
Run the original ROM upgrade for the ROM you wish to install (use PDAViet if it's WM6 and use the HP SP32408 to Run it)
Hit all the Ok screens until it brings you to the one that has the "UPDATE" button.
Remove the working Ipaq from the cradle and place it's 100% battery in you own.
Put your Ipaq into pre-BL mode and put it on the cradle. Press the calendar button to activate the usb drivers.
Once it says "USB", Hit the "UPDATE" button and it will load the proper ROM to your IPaq.
When It is done, perform a hard reset by formatting the PS on the device.
Voila!! Your Ipaq is Un-Bricked!! Put in your original battery and charge it up!
Enjoy!!
Bless...
Click to expand...
Click to collapse
You, my good sir, are a genius - worked great! Fixed BOTH 2110s

tangwd898 said:
hi Rustmonkey,
i have the similar things - i made my hx2110 brick when i flashed it with a different language ROM, it went 100% when i flashed the ROM but didn't work at all after that.
the problem is i can get it in the bootloader mode after trying many ways, at the same time the pc can't find any USB device at all.
how to make it work again?
thanks.
Click to expand...
Click to collapse
You're going to need another hx2000 series to make sure the battery is fully charged - put the battery in and then use the bootloader keystrokes immediately (contacts+itask+reset) - you made need to tap reset a few times while holding the other two to get it to work. After it is in bootloader mode, push the calander button while it is connected to the cradle/usb to get the pc to recognize it

Rustmonkey said:
You're going to need another hx2000 series to make sure the battery is fully charged - put the battery in and then use the bootloader keystrokes immediately (contacts+itask+reset) - you made need to tap reset a few times while holding the other two to get it to work. After it is in bootloader mode, push the calander button while it is connected to the cradle/usb to get the pc to recognize it
Click to expand...
Click to collapse
really amazing !!!!!!
I just saved my hx2110 as per your step by step instruction now.
Thank you very much.

ok, well, I thought they were fixed... now one of them freezes at the bootup screen, even when I do a clean reset... I've tried reflashing multiple times to no avail... any ideas whats going on?

ok, got everything working - reflashed the non-working one back to an original 2003 rom - which made if freeze at boot - then upgraded it via pre-bl to 1.00.00.L - from here, it wouldn't do anything after filling the bar at the boot screen, but it didn't CRASH (as in lights out) - so I ran the pre-bl again and ran the flash program for 1.00.00.L again WITHOUT swapping between the 2495 and the 2110 - just put the 2110 in pre-bl and away we went - flashed, formatted, and booted - then proceed to upgrade to WM6 via 1.00.00.H --> 1.02.00.H --> WM6 - works GREAT!!!
Thanks for the help everyone!

Dear All,
I`ve got the same problem but i don`t have a second ipaq.. is there anyway to repair it with out the second device???
Thank you very much
Abs

Hello,
I have run into some problems with a bricked hx2110.
I was flashing the IPAQ to a new ROM WM5 (Battery was full and I read all the instructions 10 times prior to flashing). While flashing, the progress bar went to 100% then faded out immediately and it wouldn't reset (clean reset). I put the battery in my friends hx3000 series and the battery I used was completely dead. It did flash to 100% though, but not matter how many times I try 1 + 3 + reset, it doesn't reboot. If I can figure out how to get it to boot, that would be great, but I can't get anything to come up with any key combinations.
To this point all I can do is get into Pre-BL mode 1.00.04. I have tried the below scenarios on two machines, both running windows XP SP2 (USB 2.0) with the firewall and virus software disabled.
http://forum.xda-developers.com/showthread.php?t=330382&page=4
1) I have tried the above links directions and used the the Universal Bootloader (Bootloader.exe). It gets to the point where it says "The PDA should be updating now" or something similar but nothing happens. I don't get any errors regarding communications (it sees the device when I hold the "Calendar" button until it says USB; windows then recognizes the device as "HP USB ..." so I know it's communicating).
2) I tried to use the Bootloader_GUI.exe beta so that I can watch the progress indicator but it just sits at 0%. There are no error messages so it is communicating but for some reason, the device won't let it flash (and the flash utility thinks it's doing something).
3) I tried the original ROM flash from HP (SP29856.EXE) and it recognizes the device, but because the current ROM on the PDA is hosed, when it does it's "verifying" process, it comes up with "?" marks as the model number and when it goes to flash it starts at .1% then says "FINISHED" immediately. The ROM utility thinks it flashed it correctly but it didn't flash anything. I'm guessing that the verification of the PDA failed and forced the utility to not flash.
Does anyone have ANY ideas of what to try? I wish I had another HX2000 series PDA and try the "swap" thing prior to hitting the update button but I don't. All I have to work off of it my sad bricked PDA and a full battery (friend keeps charging it). His PDA is an HX3000 series.
Any ideas would be appreciated,
Thanks!

Are you using a the HP flash program that is specified for your device?
2nd - you might be able to use your buddies device in a swap as well - not sure but its worth a shot - use HPs upgrade program, let it verify, then swap your device onto the same cable - overwrite the firmware in the update program for HIS device with firmware compatible with yours and then hit update - let us know if this works...

I am using the "official" HP flash program specific for the HX2110 (from their website - SP29856), bootloader.exe, and bootloader_gui.exe
I wanted to try my friends, but he won't let me touch his because I bricked mine lol (I swore nothing would happen to his but he still won't let me try it).
Anyway, I just copied over the ROM image (from HP) and stripped out the header (now showing 64 bytes before the ECEC). The ROM is for WM2003. I copied the ROM in binary using psdwrite.exe to an 256 MB SD card. As soon as I can get the battery back, I'm going to try to flash it from the SD card. If this fails, I am going to try to play around with MTTY / USB and manually call the ROM flash and see what happens.
Having another HX2000 series would make this easy (maybe a little TO easy )!

Bootloader never worked for me - but if you can get it to manually call the flash, more power to you good luck!

Well it was worth a shot. After spending the better part of the day with the PDA, I have made no more progress (can't get Pre-Bl to update). The only option I have now is to find someone with another hx2000 series that is willing to resurrect it from the dead for me (PM me if you can help - I will pay two way fare). Until that happens, it's going in the "broken" drawer with all my old comp stuff .
Thanks to all the tips and tricks that is posted on these forums and brighthand! There is a wealth of information on this topic and without them, I would have gotten nowhere in trying to repair the device (granted, I wouldn't have been intrigued to upgrade the ROM in the first place and would still have a working PDA, but that's besides the point ).
Best of luck to you all.

1).download original ROM from HP (sp29799) -extract files
2) download http://upload.dvhk.pl/content.php?id=88892 - replace files
3) flesh device.
bay!

link crash http://upload.dvhk.pl/content.php?id=88892 - replace files
Please it can raise it again, thanks

Absolut3k said:
Dear All,
I`ve got the same problem but i don`t have a second ipaq.. is there anyway to repair it with out the second device???
Thank you very much
Abs
Click to expand...
Click to collapse
Same here.. is there another way to un-brick hx2110 on this problem ? thx ...

Solved, my hx2100 returns to be in this world

thank you i saved my ipaq

Huawei G520-0000 problems

Hello all,
I have a Huawei G520-0000 bought from China and tried to follow this guide :
http://forum.xda-developers.com/showthread.php?t=2343580
I successfully rooted the device but when I tried to copy the following files :
OneTime Initializer.apk
GoogleLoginService.apk
Google Services Framework.apk
Setup Wizard.apk
Gmail.apk
in root\system\apps and then rebooted, android is now completely bugged.
I'm stuck at the "Welcome" screen and whenever I try to do something else, I have the folowing error "The Setup wizard has stopped" (My device is in french so sorry if it's not completely accurate).
I cannot start in recovery mode and I cannot modify the debug USB option...
Any ideas about what should be the next step ?
Thanks !

Brick Huawei G520-0000
Recently I flashed Huawei G520-0000 using CWM recovery with custom ROM I’ve got it from the internet after too many failure times trying to install official firmwares from Huawei support area (it starts unpack in the step 1 then after a while says failure, I tried many firmwares UPDATE.APP, but it was the same thing, so ended me up using custom ROM), after finish flashing the phone with this custom ROM ended up with starting the phone with green background and blue, red squares in center of the screen.
Now the phone stuck at this case and doesn’t continue booting up only frozen and if I rolled the battery out for 5 seconds then put it back and hold volume up and down in the same time the phone goes to the purple screen if there is SD card (dload, UPDATE.APP is located on the SD), it shows progress and the progress stuck at 35%
Any suggestion will be strongly appreciated

Problem resolved

Zenfone 2 Z00AD (Japan) doesnt connect to PC

I'm on a Japanese new phone which was never rooted (but sent to repair twice for bad front speaker/earpiece and motherboard)
It currently on Android version 5.0
Japanese version 2.15.40.13
The Phone doesnt connect to the PC, I've tried normal connection with windows explorer, tried the Asus application.
The phone either appears as empty or appears and then suddenly disappears, on and off. I can't even view the contents let alone copy/move/delete. (from the computer that is)
Is there another option to move files to the computer beside dropbox? which takes up my bandwidth and is kinda slow.
I've seen on ASUS site that there are 3 official 2.20.xxx versions yet my phone doesnt recognize anything when I press the CHECK FOR UPDATE.
Is there a way to update it without rooting ? and without doing a factory reset ?
Thanks in advance.
EDIT: I've tried this:
https://www.youtube.com/watch?v=FtQeVbKT6Zc
But I dont get the Update pop-up.
Also, Do I need to put the next available version, and update in order or just the newest/latest one ?
EDIT 2:
After a while I noticed that it didnt even copy the file to the phone.
When I connect the phone to my PC (windows 10) via USB 2.0 and/or 3.0 a folder called z00ad shows for a few sec. then disappeared.
I tried to several cables and ports.
sometimes it shows as an empty folder and sometimes I can see the folders inside but then it disappears and I get an error message.
I've got developer rights or access by tapping the kernel version.
I've enable the install by third parties option.
I've disabled the lock
disabled the screen off timer
Is it a Windows 10 thingy ? (I got the new Intel Driver for android)
EDIT 3:
Uploaded the file to Dropbox and downloaded on my phone, saved with ES File explorer to main directory, reset the phone, and now its updating. (UL-Z00A-JP-2.20.40.174-user)
When its done I will update for the next update (UL-Z00A-JP-2.20.40.183-user), and then the latest one (UL-Z00A-JP-2.20.40.185-user).
Hope Android 6 will arrive soon and that all of the problems are software related and not hardware...
Only trouble with this phone
EDIT 4:
Stuck on the INSTALLINg sYSTEM UPDATE... screen.
Its been like that for over 10 min. now, the blue progress line is stuck somewhere between the G and S (installinG System)
How long should I wait for it to finish? I saved the update file to the built-in memory, not the SD so speed shouldn't be an issue right ?
If its stuck what should I do ? Turn the phone off? Reset ? will I lose all of my files/photos?!
For this guy the problem solved itself after almost an hour...
http://forum.xda-developers.com/zenfone2/help/stuck-installing-update-t3151529
I will try to give it 2 and see how it goes
EDIT 5:
After almost 2 hours my phone was updated.
Yet still connection problems to the PC.
I'm trying the next Update, maybe it will fix this issue.
I've read online and I can't seem to find a solution.
I've tried different cables and connected to different USB slots but still, either I get no detection, or a detection with empty drive, or detection with external and internal memory but then it quickly disappears. The phone itself still keeps charging so it must be connected properly.
Has anyone else had this problem ? (I also had it while I was on Win 8.1, now win 10)
EDIT 6:
After doing the 3 available updates, manually... for around 6 hours ... I still cant connect the phone to the computer