Sound issues when screen is turned off - Samsung Galaxy Nexus

Hello,
I have a strange problem with my Galaxy Nexus.
When I hear sound with my headphone with the screen turned on it sound perfect but as soon as I turn (or the Galaxy Nexus turn by itself) the screen off the sound go bad. It sound like there is some kind of "electric" sound or like when you have a broken wire on your headphone. I have tried with two headphones, two hi-fi stereos and in my car and it always sound the same.
Can someone help me?
Thanks you!

Related

Bad sound quality when using headphones with a mic

Hello everyone,
So I recently got HOX and when I'm listening to music through in-ear headphones with an in-line mic the sound quality is really bad, somewhat dull and "incomplete". However, the sound quality gets back to normal when you hold the mic control button on the headphones or unplug the cable extension with in-line mic, or simply use another pair of headphones without a mic . Surprisingly enough, the same thing happens with bundled headphones. So I wonder if there is something wrong with settings or some other fault.
Thanks for any advice in advance.

[Q] Hissing and crackling during calls

Sometimes during calls I hear a hissing / crackling noise, as if the other partys voice is getting distorted.
A restart of the phone solves the problem temporarily.
Anyone else has the same issue or knows of a fix?
Yea, i get the same issue. when plugged in to my car aux stereo its really quiet. Even on max i struggling....my M7 , S3 and S2 didnt have this on same stereo ;/
thegr812k said:
Yea, i get the same issue. when plugged in to my car aux stereo its really quiet. Even on max i struggling....my M7 , S3 and S2 didnt have this on same stereo ;/
Click to expand...
Click to collapse
On a related note, can you report on the experience of taking a call on the G3 when the audio is run through your car stereo via aux? Can the other caller hear your voice well, even when there is some noise from the car moving? Do they hear any echo from their own voice being played over the car speakers?
Low crackling noise in headset on LG G3
When making call through the headset speaker there is a very low almost electrical sounding crackle in the back ground. Callers don't hear it just me. On speaker phone or in Bluetooth in car I don't hear it. It's present during every phone call. I bought 2 LG G3's, and black and a white for my wife and hers doesn't have this issue. All of her calls are very clear. Also today the G3 stopped recognizing my headphones, where as my work phone, a Galaxy SIII and my wife's it will. Some old iPhone ear buds work fine, I just think it's strange my newer ear buds stopped working and they still work in other phones. I have also had the phone just freeze while opening settings and making to phone call unfroze it.

Headphones buzzing sound

Not sure if anyone else is experiencing this but I have a buzzing sound in my headphones in the left ear. It is fairly loud when the phone is idling. When I switch apps or screens it goes away momentarily then starts again. I have tested it in the music app and it does not appear to be an issue while playing music. I checked some very low volume sources and its not there. Still I wonder if I have a bad unit or have something activated doing this. I am completely stock new AT&T LG G3.
Update: After testing a few more sets of headphones, this only happens on my Bose QC15s which have the noise cancellation. Its interesting though that the Bose are dead silent on my Galaxy S5 and my wifes iphone. I tried both cables with them (since one is designed for idevices) but it doesn't make a difference. Not sure what interference they are picking up but I think I will take them to an AT&T store this weekend and see if it does it on their display models.
Is it anything like...
http://forum.xda-developers.com/showthread.php?t=2804065
Thanks
Christopher.
Sent from my LG-D855 using XDA Free mobile app
I think it's the same thing. With the Bose it's like a humming buzzing sound. I don't hear it at all with the Apple $79 IEMs. They are listed at 23ohm impedance. With mine it's as if theorizing switches on and off though. I can switch apps or play music and its dead quiet after I immediately pause but then it clicks back to buzzing.
Sent from my LG-D850 using XDA Free mobile app
awtryau89 said:
I think it's the same thing. With the Bose it's like a humming buzzing sound. I don't hear it at all with the Apple $79 IEMs. They are listed at 23ohm impedance. With mine it's as if theorizing switches on and off though. I can switch apps or play music and its dead quiet after I immediately pause but then it clicks back to buzzing.
Sent from my LG-D850 using XDA Free mobile app
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Click to collapse
Same here, Bose QC20 LG G3 D855... Left Channel buzzing.
Do you think it's a defect of the phone?
they all have this problem, let's hope an update
olivierdo said:
they all have this problem, let's hope an update
Click to expand...
Click to collapse
I was almost returning my G3 and i was like "Hell no, again..." , i have exchanged my nexus 5, 5 times! and still has the same problem!
One interesting thing I will note guys, when I plug my headphones in that I hear a buzzing sound, I get the headphone icon in the NB. When I plug in the Apple headphones that I cannot hear the buzzing sound at all I get the headset icon in the NB.
I have read this is a Kit Kat 4.4 issue but I did not have it at all with a Galaxy S5. I am hoping it will be fixed soon but I am thinking about grabbing some different headphones anyway.
I have the buzzing just listening through the earpiece on the phone itself, no headphones required. I have the T-Mobile D851 model. So one would theorize that this is also using power since it's powering the earpiece to make noise. Some kind of electrical interference in the phone itself would be my guess.
Hi. Just got my UK spec G3 in the last few hours and I've just come across what I believe is the same problem. There is a distinct buzzing/crackling/static sounds when I have headphones connected via the 3.5mm jack. The sound is only present when I have certain media playing (using Spotify at the moment). I only notice this when connected using the jack and not when using my Bluetooth receiver (HTC BH S600). I did hear this while using two pairs of earphones while they were directly plugged into the device, the LG QuadBeat 2s from my G3 and the in box headphones from my old HTC One M7.
This has to be a software problem. I was just testing again and the buzzing becomes stronger in any app I use just when I touch the screen and scroll. I hope this is an easy fix in a custom rom. Also as I reported earlier, I do not have the buzzing during playback. I know this because I have tested some very quiet tracks and also checked on some very long gaps between songs. If it is humming it is much quieter. Only when I exit out of the Music app it is immediately quiet then it clicks in at about 2-3 seconds. I have also had a few quirks today where my headphones come up with the Aux Icon then after pausing the Music app a few times they switch to the Headset icon.
Not really sure what is going on but there has to be a software fix.
I will say the Music app sounds unbelievable with Viper4Android installed. It definitely has more oomph than with Play Music. Comparing the same tracks in both apps back and forth, the Music app is cleaner. Not sure what LG has done in that app but I like it.
I only get a buzz during charging. Disconnect the charger and it goes away. Most devices I've owned have the same issue recently. S4, S5, note 3, moto maxx, moto X, nexus 5 have all done it to me but only while charging
I have a really nasty popping crackling sound in between tracks when using aux in my car, but headphones no issues... Never had that problem at all on my nexus 5 so it can't be my head unit in my car
I wanted to post an update to this problem. I originally reported I had this issue with my Bose QC15 headphones. I do not have this issue with my Apple In Ear headphones. Today I was diagnosing things again and had been listening the the Apples. The Apples always correctly have the headphone icon show up in the Notification bar. When I plug in the Bose, I always get the Aux icon. This got me to thinking about if the cable was different. I pulled the cable out of the Bose and on the end that inserts into the headphones themselves there is a Hi Low switch. Mine was on high. When I switched it to Low, the G3 started to recognize them as headphones and not show the Aux icon. The hissing and buzzing immediately went away and its dead quiet. This switch is an input level switch and undoubtedly having it on Hi causes the G3 to not recognize the Bose properly.
There is a thread about the Aux input problem and I think they have it diagnosed. Its going to take some software manipulations. I listen to my G3 in my car through Bluetooth so I do not experience any issues on that end like the folks in that thread. As for headphones, I am not having the issue with my 2 sets.
Just a little update...
Updated to V10E, issue seems to be fixed...
No more buzzing noise in my left channel...
QC20
Sent from from my LG-D855
awtryau89 said:
I wanted to post an update to this problem. I originally reported I had this issue with my Bose QC15 headphones. I do not have this issue with my Apple In Ear headphones. Today I was diagnosing things again and had been listening the the Apples. The Apples always correctly have the headphone icon show up in the Notification bar. When I plug in the Bose, I always get the Aux icon. This got me to thinking about if the cable was different. I pulled the cable out of the Bose and on the end that inserts into the headphones themselves there is a Hi Low switch. Mine was on high. When I switched it to Low, the G3 started to recognize them as headphones and not show the Aux icon. The hissing and buzzing immediately went away and its dead quiet. This switch is an input level switch and undoubtedly having it on Hi causes the G3 to not recognize the Bose properly.
There is a thread about the Aux input problem and I think they have it diagnosed. Its going to take some software manipulations. I listen to my G3 in my car through Bluetooth so I do not experience any issues on that end like the folks in that thread. As for headphones, I am not having the issue with my 2 sets.
Click to expand...
Click to collapse
I have this problem when I plug into the car aux port (noise in between tracks). Just a quick question, which icon should appear in the NB if I plug in an audio cable from the Aux socket?
EpicChineseTime said:
Just a little update...
Updated to V10E, issue seems to be fixed...
No more buzzing noise in my left channel...
QC20
Sent from from my LG-D855
Click to expand...
Click to collapse
?? I'm in v10e and always thé sale problem
olivierdo said:
?? I'm in v10e and always thé sale problem
Click to expand...
Click to collapse
Mine it's resolved... [emoji5]
How strange...
Sent from from my LG-D855
I picked up a D855 V10d (Telstra branded Australia) two days ago and noticed this yesterday myself.
I have Shure SE425 canals and they make the static noise when idle, very noticeable on these headphones. When music or audio is playing the static goes away. This is of course only when the charger is plugged in.
I tested it with the LG headphones that came with the phone and the noise is still there but softer, grabbed my Samsung headphones that came with my S4 and couldn't hear anything. I believe it's due to the resistance of the headphones.
Another test was to turn off the phone and charge it with the headphones plugged in, no static noise if I did this.
Going to exchange the phone today as it's unacceptable, I primarily use it at work to listen to music and often charge it at the same time.

[Q] Digital noise from aux - 8.4

I've got my tab pro 8.4 T320 plugged into my car stereo. I get a lot of annoying digital noise from the tablet, but only if there's no music (or other audio) playing. And it really flares up if I'm scrolling a Web page or something. The audio quality is great when there's music, video or anything else pumping out of the headphone jack. Even if it's a silent audio track. I guess the audio card/driver just needs to be engaged. Anyway, I'm wondering if there's any kind of solution for this. Perhaps an app that keeps the driver engaged?
I've installed viper as an attempt to fix this, but no change. And I'm on CM11, in case it makes a difference.
Thanks!
Do you also have it plugged into a car charger?
It's worse with the charger plugged in, but it still has buzz without it.
The buzzing with the car charger is alternator noise. Does it do it with another device?

Anyone hearing a noisy headphone jack?

I often plug my phone in to my stereo system using the headphone jack.
I've noticed that when the phone is not actually playing something I can hear some little crackles and occasionally some buzzes.
I've tried it plugged in to several sources and they all show the same bahaviour, so it's not the stereo, it's the phone.
Anyone else have a noisy headphone jack?
Did you try all of them with the same wire? That could be the cause of the noise.
I've only tried mine with a wired headset and didn't notice any noise.
Yes, different wires
Skorp_X said:
Did you try all of them with the same wire? That could be the cause of the noise.
I've only tried mine with a wired headset and didn't notice any noise.
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Click to collapse
Good question. Yes, I tried two different 1/4 inch to RCA cables and also my 1/4 inch to cassette adapter. Also tried a different phone with the same cables and had silence.
This only happens to me when I plug my AUX cable in my car into my 5X, but it doesn't happen when I put my headphones into it.
I can hear an audible noise every few seconds when I have my headphones on and nothing playing on the phone.. No issues with those headphones plugged into other devices.
Also, my output volume is low. Need to crank my stereo up in my truck when this is connected via aux. Full volume on both the phone and truck is equal to about half when using my nexus 6.. Huge disappointment.
I have this same issue and I've also noticed that the device does not get loud enough when plugged into my cars stereo on my S5 I can the volume all the way up on the phone and keep the stereo at 25 and it would be loud enough for me but now with my 5x I have the phones volume all the way up and the stereo set at 38 "witch is the max volume for the system" and I'm still left sometimes with wanting the music to be louder so hopefully this can be fixed with a software update
Sent from my Nexus 5X using Tapatalk
Norman_Parks said:
I have this same issue and I've also noticed that the device does not get loud enough when plugged into my cars stereo on my S5 I can the volume all the way up on the phone and keep the stereo at 25 and it would be loud enough for me but now with my 5x I have the phones volume all the way up and the stereo set at 38 "witch is the max volume for the system" and I'm still left sometimes with wanting the music to be louder so hopefully this can be fixed with a software update
Sent from my Nexus 5X using Tapatalk
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Click to collapse
Same experience here with the volume in my truck compared to my old phones
I've noticed this happening on my phone as well. It does it with two different aux cables (not when I plug in headphones, though, oddly). My roommate's 5x does it, too. Turning the screen on stops the crackling. I recorded a video of it (I apparently can't post outside links so you'll have to build the url yourself): youtube . com/watch?v=-RObC7bZcQs
The volume seems fine though.
Edit: I received a replacement phone yesterday, and it has this issue as well.
markzip said:
I've noticed that when the phone is not actually playing something I can hear some little crackles and occasionally some buzzes.
Anyone else have a noisy headphone jack?
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Click to collapse
Yes, I can report the exact same behaviour.
If I put a different phone on the exact same setup, there is complete silence when that phone is not playing back audio.
Anyone find a solution to this?
I get a pop in the silent gap between every song on Pandora. I am using a Bose Q15 noise cancelling headphones and nexus 5x with marshmellow. With new batteries in the headphones and low volume 15%..
I've been noticing the same issue. It only happens when no audio is playing back and the screen is locked. When I unlock the device there's no popping until it locks again.
aperturegrillz said:
I've been noticing the same issue. It only happens when no audio is playing back and the screen is locked. When I unlock the device there's no popping until it locks again.
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Ditto. Getting pretty frustrated with so many accumulating little annoyances on Nexus phones.

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