[Q] Losing Some Text Messages - Epic 4G Q&A, Help & Troubleshooting

Hey guys, hopefully I'm not the only one with this issue, though it seems pretty strange. I can receive most texts fine, but from 2 of my friends (as far as I know, maybe more) I only get every second or third text they send to me. This has been happening for the last few months. What these friends seem to have in common is that they both have AT&T and iPhones (one has a 4S, one a 3Gs, both with iOs5). They haven't experienced this issue with anyone else, so I'm assuming the problem is on my end, be it Sprint or my Epic.
Anyone have any idea how to resolve this issue? If it helps, I use Handcent for messaging (although the missing texts don't show up in Stock Messaging either), and rooted running EI22 modem, MarcusantROM v2 MTD with Samurai RONIN5 kernel.

You KNOW our phones are too good to talk to iphones...LOL!
My guess is a down tower near them that is causing this. My work phone is an AT&T and all of a sudden getting "call failed" in lots of areas.

Thanks for the reply, but the issue seems to be happening too often and in too many places (DC, Northern Virginia, Southern Virginia, and South Carolina) to be a faulty tower. And also, it only seems to happen when texting my phone and no one else.

jin, do a prl and profile update on your phone. then power phone off, leave it for about 2 mins. turn back on, and then wait for about 2mins to completely bootup with sprint network, then tell them to text you again, 3x ... see what happens.
---------- Post added at 03:16 PM ---------- Previous post was at 03:16 PM ----------
it's sound more like a "switch" issue.

androidmaster1 said:
jin, do a prl and profile update on your phone. then power phone off, leave it for about 2 mins. turn back on, and then wait for about 2mins to completely bootup with sprint network, then tell them to text you again, 3x ... see what happens.
---------- Post added at 03:16 PM ---------- Previous post was at 03:16 PM ----------
it's sound more like a "switch" issue.
Click to expand...
Click to collapse
I tried the above, even took the battery out when powered off for ~5 minutes, but am still not receiving some texts.

send yourself some texts...see what happens..

I can send and receive texts from myself, it's just these 2 pesky AT&T folk..

it's on their end. if you can receive messages on your end, than it's for sure on their end.

I had a similar issue, I was connected with Google voice and using go SMS. Some people only received every other text or singing like that and one friend was texting me all day yesterday and I never got it but she got mine. I seemed to have asked the issue by disabling Google voice completely. I didn't want to since I liked the features, but it's they only thing I child do to make it work.
Sent from my SPH-D700 using xda premium

eheaps said:
I had a similar issue, I was connected with Google voice and using go SMS. Some people only received every other text or singing like that and one friend was texting me all day yesterday and I never got it but she got mine. I seemed to have asked the issue by disabling Google voice completely. I didn't want to since I liked the features, but it's they only thing I child do to make it work.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
ok..here's a question, why not just you the default text message app that the phone already has?
---------- Post added at 10:06 PM ---------- Previous post was at 10:04 PM ----------
eheaps said:
I had a similar issue, I was connected with Google voice and using go SMS. Some people only received every other text or singing like that and one friend was texting me all day yesterday and I never got it but she got mine. I seemed to have asked the issue by disabling Google voice completely. I didn't want to since I liked the features, but it's they only thing I child do to make it work.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
in regards to google voice.. google is actually working on major improvements regarding google voice.. they know there are major delays with messaging and other things, but they are working on it.

eheaps said:
I had a similar issue, I was connected with Google voice and using go SMS. Some people only received every other text or singing like that and one friend was texting me all day yesterday and I never got it but she got mine. I seemed to have asked the issue by disabling Google voice completely. I didn't want to since I liked the features, but it's they only thing I child do to make it work.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Hmm I used google voice for a little while half a year ago but then deactivated it (the integration with sprint at least, I still use it for international calls). I doubt that has something to do with the problem for me.

Related

[Q] Anyone else not able to receive images via MMS?

I can't get images from people... It just sits there saying downloading (mind you it is a 26KB file...
WTF
Any thoughts?
I've gotten lots of them, and sent lots of them with no issues, using stock messaging app..
Did you try restarting your phone? i had that same problem but my pictures were not sending, it said sending but never sent, i was also roaming with barely a signal(middle of nowhere).
But after i made it back to the city it sent.
trojanv said:
Did you try restarting your phone? i had that same problem but my pictures were not sending, it said sending but never sent, i was also roaming with barely a signal(middle of nowhere).
But after i made it back to the city it sent.
Click to expand...
Click to collapse
I've rebooted and flashed new kernel... no bueno.
if you happen to use google voice integration you won't receive mms. you'll need to have the images sent to your phone number instead of your gv number.
madsquabbles said:
if you happen to use google voice integration you won't receive mms. you'll need to have the images sent to your phone number instead of your gv number.
Click to expand...
Click to collapse
I think the above is accurate IF you have a GV number AND a sprint number. However, if you started with a Sprint number and used GV integration (NOT porting your Sprint # to GV) then: MMS would arrive to your phone's messaging app, but not to GV app or GV web interface.
I took advantage of sprints GV integration months ago with my og EVO 4g, no problems. Picked up ET4G and now I can't send or receive MMS. Searching for a solution...
My wife had this issue on her ET4g. I updated profile, prl and firmware/software and it was resolved. In frustration I did all three before checking to see if it worked so I'm not sure exactly which of one resolved her problem. But mms send and receive fine now.
madsquabbles said:
if you happen to use google voice integration you won't receive mms. you'll need to have the images sent to your phone number instead of your gv number.
Click to expand...
Click to collapse
I do have Google Voice, but I "skipped" integration...
I only use GV for voicemail.
It is weird... I think the phone cannot receive Png files (take a screenshot and try sending it to someone).
-RR
I called sprint yesterday, they updated my profile, had me reboot, no dice. PRL update, no dice. Remove battery and wait a few minutes, reboot, no dice. Getting desperate, I loaded custom PRL 00001 for constant verizon roaming.... whaddya know, speeds increased, but still no functioning MMS. I'm tempted to reset everything on my phone, but don't really want to reconfigure everything. Ugh.
I'm not rooted, have not attempted root. I switched back to Sprint 60681 PRL, still no MMS. Suggestions?
I've also noticed that my phone doesn't upload to pics to twitpic or yfrog successfully while on 3g (via tweetdeck). I wonder if there's some radio hardware or software bug that makes uploading difficult/slow?
---------- Post added at 09:38 AM ---------- Previous post was at 09:32 AM ----------
I guess I'm just not sure how a Hard Reset would change anything to suddenly allow MMS sending. I've tried handcent, then uninstalled and back to stock messaging app, still no dice.
Anyone want to hypothesize about how a hard reset would enable MMS?
Your problem may be that you need too go on the google voice webpage not app and delete you phone number off of it. I had same issue changing.devices. delete your number off the voice webpage uncheck it so its not assigned too any phone. Delete google.voice.from your phone. Re download it then do the carrier integration again when u first open it. Alot of people have this.problem everytime u change devices u need too do this. Even if its the same number. Went through exact same thing. Had same issue. Trust me try it. I actualy called sprint they had me reset prl and profike blah blah didnt work then said i needed too contact google. But i stumbled upon the solution in a forum for google voice integration
---------- Post added at 01:46 PM ---------- Previous post was at 01:37 PM ----------
h20wakebum said:
I do have Google Voice, but I "skipped" integration...
I only use GV for voicemail.
It is weird... I think the phone cannot receive Png files (take a screenshot and try sending it to someone).
-RR
Click to expand...
Click to collapse
I send screen shots too people all the time.
I had this problem with my Hero but not my Photon or E4GT.
I have the same problem. Started some time last week. I called Sprint and they did like 5 resets, no luck. They told me to take it to the Sprint store.
So today I spent an hour and 20 mins in the Sprint store where they did all sorts of resets and system updates, no luck. In fact, he told me he had 3 other Epic 4g Touch's in the back that came back with the same problem, and he didn't have any new ones to give me. He told me to call back on Friday and see if he has any new phones in stock.
This whole issue was on a stock phone, did all sorts of hard resets. I just rooted my phone, still using a stock kernal though. Still having the same problem. EVERYTHING works except for MMS. Not only that, but when I try to log on with pictures.sprintpcs.com, the site is not working either. STRANGE... the other phone number on my account log in OK.
Any change's that can be made to the MMS proxy?
Hard reset solved it for me today. I reset, then sent an mms before installing any apps. Success! Then I reinstalled google voice. My guess is that my problem had something to do with google voice integration, & a new phone. I'd bet that the other new ET4G's at the back of your sprint store perhaps could be similarly solved? "de-integrate" GV then reintegrate?
Odd, I know. But all is now working well here.
Sent from my SPH-D710 using Tapatalk
I tried a hard reset no luck... Sprint tried it. I tried to root, no luck. Sprint will replace my phone. I just don't see how EVERYTHING WORKS except MMS. It makes no sense. Anoyne have any RTSP or Port changes that could be made?
I was having this problem when a friend sent me a MMS and it was stuck just saying download. I installed Handcent, opened the message thread, and clicked the download button. Worked right away.
SO my total time on this issue is now up to 7 hours total, an hour and a half in a store and 5 and a half on the phone with Sprint.
I FINALLY got them to admit that this was an account/network issue and not a phone issue. They opened a network issue and I have to wait 72 hours for a reply now.
For anyone that just can't seem to send or receive pictures, but the phoen says it sent, try checking out www.pictures.sprintpcs.com
In my issue, I can't even log into the site, it tells me that my phone number isn't a valid Sprint number... Mind you, from the square one, I TOLD SPRINT THAT THIS WAS HAPPENING AND IT WAS AN ACCOUNT ISSUE AND NOT A PHONE ISSUE!! They ignored me... they had me do at least 7 phone resets over 4 phone calls and 1 store visit. I tried to explain to them that even if my phone was broken, there is no wake a broken phone would make my picturemail website stop working too.
Finally I had them activate my old Palm Pre (OMG that thing takes 3 minutes to boot up, how the hell did I ever deal with that phone?) and I tried sending picture mail from there and nothing. So they opened a network ticket (Second one, because they told me they would open one two days ago and when I called yesterday they said a ticket was never open).
The next step... Talking to billing and seeing how they could compensate me for all my headache in this. $$$$
Update:
Spoke to someone from networking. They said that Sprint is in the middle of moving things to a new "Platform". This process involves moving accounts to a new platform and I was one of the lucky ones that didn't get moved correctly and had my account deleted.

Recurrent Text After Restart & LOS

I've noticed that I keep getting this text message as stated on the title heading. I want to know if anyone else is getting this and if someone knows what it means.
this is it:
//LL:1563:1318676860106:Z4L:C:6qR8eSaLlj6bydPLY53tzA==:A0W922K36CJEVHM3QNL3MJ55E053X9HL
I have this message at least 15 times in my sms inbox.
Wow... I'm thank god I'm not the only one...
Edit: slightly different, same format. I've only gotten it once or twice, don't recall the relation to LOS... Though I rarely get them.
Sent from my SPH-D710 using XDA App
KaliS-Pugilist said:
I've noticed that I keep getting this text message as stated on the title heading. I want to know if anyone else is getting this and if someone knows what it means.
this is it:
//LL:1563:1318676860106:Z4L:C:6qR8eSaLlj6bydPLY53tzA==:A0W922K36CJEVHM3QNL3MJ55E053X9HL
I have this message at least 15 times in my sms inbox.
Click to expand...
Click to collapse
I'm getting that too....what is that!?!?!?!
Sent from my SPH-D710 using xda premium
I got one the other day as well. I figured it to be some sort of spam.
Sent from my SPH-D710 using xda premium
I'm only relating it to LOS because I'm paying attention to the occurrence and it seems to correlate. actual cause and a direct relationship is still a question.
I have had mutiple LOS and I have not seen a text like that. I get texts from my wife multiple times though. This is getting weirder by the day.
Driving me crazy. I get LOS but not crazy texts, I get missed texts and my friends get texts I send 3 or 4 days later.
Swyped from my Samsung Galaxy SII EPIC 4g Touch on XDA Premium!
Whatever shortcode "mine was 8737" your getting go to sprint.com and block the code or *2 and they will block it for you...
Edit: Actually that didn't work so its not going over the network.
yeah, mine is from the same short code.
question: do of you having this issue also have visual voicemail not working?
i think it's related to voice mail or google voice mail.
i'm getting the same thing.
Also got it when i was on TP2 and EVO.
KaliS-Pugilist said:
yeah, mine is from the same short code.
question: do of you having this issue also have visual voicemail not working?
Click to expand...
Click to collapse
Blocked the code and still got the same short code...So blocking the code as well as checking my GV messages and not getting the code its something on the phone. Haven't ran a log yet so have no idea whats causing it but didnt start till I used LOSKERNAL.
FIXED!
i found how to fix this and the reason. basically the issue has nothing to do with LOS, other than that is when sprint voicemail is trying sync after the service restarts. i posted the fix for the problem here: http://forum.xda-developers.com/showthread.php?t=1306721
It is voice mail related. I use GV myself. I don't know how or why it happens or how it is related to voice mail but it is. It happens only soon after a restart for me.
---------- Post added at 03:13 PM ---------- Previous post was at 02:49 PM ----------
KaliS-Pugilist said:
i found how to fix this and the reason. basically the issue has nothing to do with LOS, other than that is when sprint voicemail is trying sync after the service restarts. i posted the fix for the problem here: http://forum.xda-developers.com/showthread.php?t=1306721
Click to expand...
Click to collapse
Nice, that works. I just froze Go SMS but same idea. I think it's happening to those of us who never ran the voicemail app and just added Google Voice instead.

[Q] Text Receive/Send Delay by about a day?!

This is the second time this has happened:
the first time, I sent texts to a friend and his replies never came to me until the day after. He confirmed the problem was with my phone by sending texts to other friends
Two days ago I sent a bunch of texts that never made it to the intended recipient until hours later or in a few cases, the next day!\
This morning I sent a text from my phone and haven't gotten a reply back from the recipient. I checked my google voice and it has record of every other text I sent today except that one... So I have no idea if the first one went through or not.
What's going on? Can a hard reset fix this problem?
gmap516 said:
This is the second time this has happened:
the first time, I sent texts to a friend and his replies never came to me until the day after. He confirmed the problem was with my phone by sending texts to other friends
Two days ago I sent a bunch of texts that never made it to the intended recipient until hours later or in a few cases, the next day!\
This morning I sent a text from my phone and haven't gotten a reply back from the recipient. I checked my google voice and it has record of every other text I sent today except that one... So I have no idea if the first one went through or not.
What's going on? Can a hard reset fix this problem?
Click to expand...
Click to collapse
This is a known issue that's been happening a lot lately and is related to Sprint service or lack of it. I've had these problems for the past few weeks, even though Sprint doesn't acknowledge this as a problem.
gmap516 said:
This is the second time this has happened:
the first time, I sent texts to a friend and his replies never came to me until the day after. He confirmed the problem was with my phone by sending texts to other friends
Two days ago I sent a bunch of texts that never made it to the intended recipient until hours later or in a few cases, the next day!\
This morning I sent a text from my phone and haven't gotten a reply back from the recipient. I checked my google voice and it has record of every other text I sent today except that one... So I have no idea if the first one went through or not.
What's going on? Can a hard reset fix this problem?
Click to expand...
Click to collapse
+1 same issue. I flashed from el29 modem to el26 modem hoping it was a fix but still having sms issues.
Sent from my SPH-D710 using xda premium
Nothing to do with GV?
This is DEFINATELY a Sprint related issue, I can almost guarantee it. It happens to myself, and also happens to friends and co-workers who are totally stock. Ohhhh Sprint, when are you going to get it together???
Sometimes I send a text to myself to see how long the delay is.
Wow. This blows, because it happened while trying to set up a date! Haha, ohhh welll!
gmap516 said:
Wow. This blows, because it happened while trying to set up a date! Haha, ohhh welll!
Click to expand...
Click to collapse
LOL nice... That does suck. Thanks Sprint!
gmap516 said:
Wow. This blows, because it happened while trying to set up a date! Haha, ohhh welll!
Click to expand...
Click to collapse
Maybe an email would be quicker?
I had this issue with sending. I was thinking it had to do with my Google Voice integration and my airave (femtocell). Unplugged my airave and haven't noticed the problem again. I feel I could have undone my GV integration and gotten the same result. Before I unplugged the airave, i was constantly checking my GV app, if i didn't see the outbound message there, I would resend it.
Sent from my SPH-D710 using Tapatalk

Text via Google Voice Issues

My issue.
1. Via Voice, I say "Send text to Mike, 'Hey what time are you going to be here?'"
2. JB ask using which app, I select Google Voice (Always)
3. I am prompted with sending a text to a GROUP instead without a body message.
WTF is going on?!
I'm using AOKP JB Milestone 1 (It never worked even on stock OTA jellybean)
I send texts all the time doing that without issues. Check your setup....and voice recognition software settings
Sent from my Galaxy Nexus
problem is, i want to send a text to ONE person. NOT a group.
@cdexsw, are you on jellybean or ICS?
American English Pronunciation Practice (For ESL/EFL)
http://www.manythings.org/pp/
(had to for the lol)
seriously though
when you are saying "to mike" if you don't have a long enough gap it sounds like toumike, when it then tries to translate, the ike will likely get dropped off and it is left with toum which will sound more like group. Try different ways of saying it slower and clearly while having the headpiece close to your mouth but not letting air blow across the mic.
lemonspeakers said:
@cdexsw, are you on jellybean or ICS?
Click to expand...
Click to collapse
using JB.
Sent from my Galaxy Nexus
---------- Post added at 01:00 PM ---------- Previous post was at 12:49 PM ----------
I just tried it using Google Now to send a Text message to my wife.....
I said " Send text msg to Wife", How are the kids"
It asked me to choose messaging app.
I chose Google voice. The app never opened but the msg was sent. A few seconds later my wife responded back "they're doing good why?"
Pretty simple.......
Sent from my Galaxy Nexus

Auto-sending SMS/MMS with no cellular network?

So, this problem is pretty lame, but I work in an area that doesn't get good cell reception. In the past, if I sent a MMS/SMS with no cell it would sit in my outbox until I got cell reception back, but I noticed now, it comes up with an error and I have to actually type the message in again when I have cell service. (See screen shot). Really annoying.
Anyone get me?
seanvree said:
So, this problem is pretty lame, but I work in an area that doesn't get good cell reception. In the past, if I sent a MMS/SMS with no cell it would sit in my outbox until I got cell reception back, but I noticed now, it comes up with an error and I have to actually type the message in again when I have cell service. (See screen shot). Really annoying.
Anyone get me?
Click to expand...
Click to collapse
Get that hair cut swag xD
Lol
Use go SMS. Stock SMS sucks. Really my only other work around. I haven't used stock SMS in years. I even modded go SMS to auto close the reply window. But yes go SMS is the best!
Sent from my SGH-M919 using Tapatalk 2
---------- Post added at 11:31 PM ---------- Previous post was at 11:30 PM ----------
Fyi may wanna edit the pic to remove Kristas number unless I can get a hair cut too?? xD
Sent from my SGH-M919 using Tapatalk 2
elesbb said:
Get that hair cut swag xD
Lol
Use go SMS. Stock SMS sucks. Really my only other work around. I haven't used stock SMS in years. I even modded go SMS to auto close the reply window. But yes go SMS is the best!
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
HA HA, wurd brotha.
Thanks for the tip.

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