My wife dropped my galaxy nexus in a bucket of water. So I pulled out the battery and they both sat for about 20 minutes separate, then I powered it back and it gives the usual screen of "I just got dunked!" and isn't working correctly.
Apparently, Verizon never added insurance to my phone when I signed up for it when I got it.
Thoughts on what to do???
How long ago did you buy the phone because you still might have time to buy a warrenty.. put your phone in rice for 24 hours.. not sure if it should be cooked or not so Google it... I'm sorry for your lose and everyone here at XDA forums wish you the best of luck.. the galaxy nexus is a fighter!
Remove the battery and store the phone in a container with lots of rice for a few days. It is a long shot but I have saved a few devices in this manner. The damage may already be done since you tried to power it on.
Something else to do is rinse the phone thoroughly with distilled water before putting it in the rice. This may get rid of any residue left over from the water in the bucket.
Claim on the house insurance? Ive never made a claim before but thats what its there for.
You should put your phone in a convection oven at 50-60 degrees centigrade for like 24 hours.
The battery should NOT be put in there!
One should never try to power it back on after 20 minutes.
This won't help you now, but as others said, after dropping into water DO NOT turn the phone on without letting it sit in a bag of rice for two days MINIMUM>
Wow, sorry about that. You did the right thing by pulling the battery. I really don't understand why you powered it up so soon though, did you think it would dry out in 20 minutes?
Jackpot! Just added total coverage insurance Had 9 days left.
Should I go ahead and make my claim? Or wait a day or two?
And I rooted and unlocked my phone, and since I cannot restore it back to stock, should I report it as lost or will it not matter?
Uncooked rice. For a couple days.. maybe you'll get lucky
Sent from my Galaxy Nexus using xda premium
It's not that difficult to get a new one. You can usually find suitable replacements in bars or on dating sites, especially if you've got money. Look for a model that doesn't drop your calls (in water).
markyb said:
Jackpot! Just added total coverage insurance Had 9 days left.
Should I go ahead and make my claim? Or wait a day or two?
And I rooted and unlocked my phone, and since I cannot restore it back to stock, should I report it as lost or will it not matter?
Click to expand...
Click to collapse
Wait a few days.. and probably file a lost claim though you might have to file a police report for that.
xaronax said:
It's not that difficult to get a new one. You can usually find suitable replacements in bars or on dating sites, especially if you've got money. Look for a model that doesn't drop your calls (in water).
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Click to collapse
Ok, THAT is funny... and very true, he may need to make that change
As far as the unlocked rooted thing, i don't think it matters at this point. If you are getting it replaced anyway, just totally kill it so it doesn't turn on. who's to know.
Seriously, put the phone in a ziplock bag with UNCOOKED rice for at LEAST 24 hours.
It will absorb all of the moisture out of the phone. Don't be stupid and try to turn it on or plug it in before 24 hours or you risk frying it.
The battery will most likely be fully depleted also. But take it slow. The phone will also still be a little "wonky" even after a few days.
Be careful with the rice too. I usually fill the bag up half way and lay it on a counter... gently placing the phone on top. Last thing you want is rice dust lodged in your buttons (ie Don't shake the bag)
I've done this a few times. Once in the toilet (before use), my kid threw my phone in the tub while I was showering, and my gf dropped her in a puddle.
All were recovered fully.
You have to watch out for water damage with the stickers unless you have full coverage. Theft and loss are two different things. I don't know if you'd need a police report if you just "lost" it. Maybe you were on a Ski Lift and fumbled it into the woods below. Perhaps since we don't have an official 3-Pin Car Holder, the phone slid and fell out the window. I don't think any of those would require a police report.
The window excuse gives you reason to stress test the screen with your car.
Rice thing worked for my wife once on her env3...second time she had it in the washing machine and it left lines on the screen...so rice didnt work on that occasion...luckily when youre best friends with a verizon store manager they can make your life much easier.
You do know that making a claim on your insurance at this point is basically just petty theft?
Another thing to know is to dunk in rubbing alcohol before you let it dry out. The alcohol will actually displace any water still left in the phone (as much as possible) and then you can put it in rice.
When you place the phone in rice, I wouldn't seal the container unless you live in swampy super humid environment. Sealing it traps moisture and ensures the only place the water can go is the rice. That's not the objective. The goal is to draw moisture out of the phone. It doesn't matter if it goes into the air or the rice.
The alcohol option makes since as it evaporates more quickly. But I'd only do that immediately after it happened like the poster stated.
Lastly, swap it out at any time. They don't care because ultimately it will end up in a he said she said ordeal. They will just end up insuring it any how. I've actually had a repair facility add insurance to my account so they can work on my device. The key is being in that window that you can purchase it.
Sent from my Galaxy Nexus using Tapatalk
i once washed my ipod in the washer. it came out, was still on, i turned it off and kept it in rice for 2 days. then it wouldnt power on. i left it in the toaster oven on 165 for a couple of days. still no go and pc doesnt even detect a usb device. after 2 weeks i thought id turn it on.. and it still doesnt. but before i threw it out, i decided to connect it to the usb, and bam! red charging battery. it works perfectly fine now.
Well, apparently my insurance didn't go through yet and my claim didn't work. Took advice from a friend who works at verizon and I hope I can still do the claim again.
My phone is sitting in rice.. hoping it works.
A little late, but I saw an article on life hacker today about a product designed especially for drying wet portable electronics. Fairly reasonable price swell.
Edit:
I lied. Here: http://venturebeat.com/2012/01/06/dropped-your-phone-in-the-toilet-use-bheestie-to-fix-it
Sent from my Galaxy Nexus using xda premium
Related
I accidentaly put my rhodium in the washing machine (forgot to check my jeans pockets) and it was in there for a few minutes.
When I noticed I took out the battery, SD card and sim card and dryed everything with a towel. I then put it in a bowl of rice for day (read that tip online somewhere) to drain out any excess moisture.
It seems to be completely dry now from the outside, although I can't say for sure about the insides. It still won't turn on.
Any ideas? or is my brand new Rhodium dead?
you get points for positive thinking.
sorry to say, but your toy has had it.
woeds said:
Any ideas? or is my brand new Rhodium dead?
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Click to collapse
Sounds to me like you need to make use of that insurance policy that you sensibly bought for your TP2.
I read somewhere on xda forum that sometimes wet devices would turn on after a couple of days...
If you're not in a hurry, maybe wait some time... but don't hope too much
Wow! got to be more careful next time. This is a very expensive phone. Got to take real good care of it.... "Handle with care"
I guess wait at least 72 hours before turning it on back again and not before that.... else will be RIP.
btw, if your phone is "ON" while in the washer...forget about, get a new one.
One thing to try, sometimes batteries will self destruct and save the phone. Get a replacement and see if it powers up, I know that worked with one I took into the pool a couple years ago.
A hiardryer on very low heat setting normally works quite well for removing moisture
Damn, that's a bummer...
I'd try someone elses battery, but wouldn't expect miracles to happen...
how you didnt know is beyond me! i hope you get it sorted and take more care next time i dont believe it
White rice trick
Here is a trick, take out the battery and put the phone in a bag of white rice. Make sure it's completely covered with rice!. Leave it there for at least 72 hours.
This trick worked on my wife's iPhone. It was revived after being completely dead for 3 days.
Hope it helps.
dam man! thats bad luck!
i hope you use a top brand softener with it other than that it would be sacrilege
one of my phone fell in the toilet once, i removed the battery and took it apart and the washed it with alcohol [not the drinking type] after a day drying it worked just fine.
some phones will work without the battery if connected to the charger. You could try that to see if it's the battery. If you're willing to take it apart there's a spray technicians use to remove all moisture. I've been told never to apply hear (so if you use a hairdryer use one with a cold setting), and yeah, just wait, make sure it's gotten rid of ALL the moisture, and hope for the best. If all the moisture isn't gone, you could short circuit it by trying to turn it on.
My charmer fell into the toilet one evening when I was very drunk. It went of immediately but being too drunk I took it home and left it as it was. The next morning I gave it the hairdryer treatment but it still didnt power up. I threw the phone under my bed and left it for dead. About 4 nights later I woke up at night and I saw 'the light' from under my bed, on closer look my charmer was miraculously switched on. I tried to charge it but it just showed a red light. Later that day I tried again and it started to charge.
The phone went on to serve me without any problems for about 6 more months and I eventually sold it for £80.
Moral of the story; You could get lucky (fingers crossed)
The water itself does not cause the short circuiting. You need purified water to cleans it from the salt and other particles that cause the short circuit.
Yes, water itself is not conductive. Everytime we see someone get electrocuted in the movies thanks to a mixture of water and electricity it's because of the electrolytes. But considering that almost no one has truly pure water running through their washer etc, I just simplified. But the reason why you shouldn't apply heat is due to the catalyst factor of heat. Water and metal don't mix (rust, oxidization), and applying heat can accelerate that process. The end of the story is to get it truly dry, don't apply heat, and keep your fingers, toes, and eyes crossed.
solsearch said:
Yes, water itself is not conductive. Everytime we see someone get electrocuted in the movies thanks to a mixture of water and electricity it's because of the electrolytes. But considering that almost no one has truly pure water running through their washer etc, I just simplified. But the reason why you shouldn't apply heat is due to the catalyst factor of heat. Water and metal don't mix (rust, oxidization), and applying heat can accelerate that process. The end of the story is to get it truly dry, don't apply heat, and keep your fingers, toes, and eyes crossed.
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This is true. While it is possible to safe an electronic device after a soaking for a while, once it has been doused in water, unfortunately, its lifespan is already shortened. If you get it working again, it might last a few months, or even a year. But eventually, corrosion WILL claim it. It might be possible to open it up, and clean every contact, every piece of solder, copper or electronic pathway. If you do that, then maybe you can keep it from corroding.
My roommate lost his phone during winter. Come to find out, he had dropped it in the snow When it melted he found it. It was dead for a few days till it dried out. Then it worked again for about 5-6 months then finally died completely due to corrosion.
Good luck.
Saved about 10 different phones, some multiply times and many other electronic devices, from pools, ocean, garden hoses, sprinklers.
Most important thing is to remove the battery, IMMEDIATELY. We are talking seconds the better, don't think, rip it out. The battery will power up the short circuits and cause the damage. Leaving the battery in for only a minute may be enough time to fcuk something.
Ok preparing
Disassemble the phone as much as possible, the more the quicker it will dry. If the water was salty or dirty , wash them under the tap trying to get into everything.( I am serious)
To dry(cook
Test you oven temp is accurate from 40c to 50c with temperature probe. Set temperature to 40c to be safe, 50c if your in a hurry, 45c would be safe, but it's an oven it may randomly jump up 10c??? hence 40 is safe. Around 50-60 some plastics start to deform, ( this I have learnt first hand).
OK spread the parts out on clean metal is best or ceramic plate/s and place the plates in the oven.
Drying time. Depends on the parts and how big they are and if water could be trapped in them.
Bare, open parts, no touching surfaces, keyboards can be pricks. 2-4hours at 50-40c.
Touching parts but nothing complex, i.e. no water stuck between the keyboard parts. 6-9 hours.
Whole phone 1-2 days.
Thanks for all the tips guys. It's still drying out now in a big bowl of rice. I'm going to try to turn it on again tomorrow. A friend of mine has one too, so if it fails to work I'm going to try his battery to see if that's the problem.
I'm using my N95 now, and it sucks :/
Use DISTILLED water to rinse it out, NOT tap water
IT'S ALIVE!
There is water behind the screen though (or between the casing and the screen). Do you think that'll just dry out over time, or do I need to take it apart to wipe it off?
Last night i was in the bathroom, and accidently dropped it in the sink, It wasnt submurged under water or anything, it had a light splash of water near the charger port, the sticker under the battery is slightly pink. The phone works fine. No problems. however when i plug it into my computer, i cant turn on usb storage, but it will charge, also I tried winamp yesterday and it synced my phone and copied all music to the phone.. What should I do? I could swap the phone out but the problem is it's rooted, and if they find water damage they said theyd charge me 200 bucks. What should I do? Could i call HTC? :/
If you don't have insurance then theres nothing you can do except get another phone.
For future reference if you ever drop your phone into any kind of water....immediately take the battery out...leave the phone apart (back case, battery, phone) and then stick them all into a big bowl of uncooked rice and let them sit in there for a couple of days.
The rice will absorb the moisture and usually your phone will still work okay.
G1ForFun said:
If you don't have insurance then theres nothing you can do except get another phone.
For future reference if you ever drop your phone into any kind of water....immediately take the battery out...leave the phone apart (back case, battery, phone) and then stick them all into a big bowl of uncooked rice and let them sit in there for a couple of days.
The rice will absorb the moisture and usually your phone will still work okay.
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Click to collapse
I did leave it in rice for a about 6 hours, i noticed the battery seems to have a water damage sticker on the bottom of the battery and it didnt even hit that. the water damage seems to be minimal
G1ForFun said:
If you don't have insurance then theres nothing you can do except get another phone.
For future reference if you ever drop your phone into any kind of water....immediately take the battery out...leave the phone apart (back case, battery, phone) and then stick them all into a big bowl of uncooked rice and let them sit in there for a couple of days.
The rice will absorb the moisture and usually your phone will still work okay.
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Click to collapse
I do have insurance just not the 5.99 bundle protection, I have the premium.
xamadeix said:
I do have insurance just not the 5.99 bundle protection, I have the premium.
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Click to collapse
Well if you can live with your phone the way it is then just do that. If not then pay the deductible and get yourself a new phone.
I may consider just keeping it, I mean i could just use dropbox to sync. Maybe it will come back to life.
EDIT: WOW. my usb is connected!! wow. dude. wow. sounds like a troll post but it's working again. this is insane. i just blew in it with canned air and it started to work.
You probably blew some water droplets off of where they were shorting a circut perhaps dried it id still be careful
Sent from my HTC Vision using XDA App
... deng that sucks bro...
Sent from my HTC Vision using Tapatalk
I'd leave it in the rice with the battery out for as long as possible. It may take a few days for the water to dry out.
I went swimming with my phone once, for a good 5 minutes before I realized what happened. There was a nasty buzzing noise (I though it was an insect).
I dropped it in rice, stuck some packets of dessicant in it (the packets they put in shoe boxes and electronics) and it functioned for a month. It then died completely and I had to toss it. This was the Nokia 5300 from back in the day.
Hi all,
My LTE galaxy nexus phone had a bottle of water spill next to it; it then sat in the puddle for several hours overnight (god damn cat...). The next morning I was a bit confused as to why it wouldn't turn on/charge so I removed the battery cover to reveal wet internals. Taking the battery in/out causes the camera flash to turn on but nothing else.
I put it in white rice for the next two days but when I put the battery in, the flash came on again.
Is it safe to say this phone is doomed and I need to hit up my insurance?
Thanks ahead of time for the advice.
Assuming the phone is completely dry (inside and out) then you're probably best off making an insurance claim. Though it may be possible to repair the device if it is something simple (i.e. 'gunk' causing a non-volatile short) doing so may void your insurance and probably isn't worth your time since you have insurance...
You can proceed with the insurance claim, but if it is not totally busted, I'd use a hairdryer or something to drive warm air at it keeping it warm for some time. It was only last week that the Mrs' HTC Sensation got soaking wet as the phone was in the purse with a water bottle... all the water damage stickers are red now and the phone was soaking wet...On top of that the Mrs actually connected the phone to the charger in that condition to check if it was charging....duh... It flashed funny as if it was about to die...
Anyways, I took the battery out and blasted hot air for at least 30 mins through all crevices on the phone, then kept it for a few hours on the radiator and finally in with rice on the radiator for two days...After all that effort, the phone now works as good as it did before....Just stating that it might still be worth trying to fix it yourself in the interim...
Hi
I dropped my phone in a sink filled with tap water. It was dark and I didn't realize my phone was missing for around 15 minutes.
I removed the battery and did not turn it on. I have left it submerged in a container filled with rice and silica gel packets. I have left the container inside a car parked outside under the hot sun. I did not want to risk it leaving in the conventional oven on low heat as suggested by some forums. Any other solution to this?
Unfortunately, my Samsung Galaxy S2 Skyrocket upgraded phone was stolen from my purse within a month of buying it. I purchased the Nexus full price contract free. I cannot buy a new one now and I am desperate for this one to work.
Please can you give more suggestions as to how to get it started? I will not turn it on for another 3-4 days. But any additional help is welcome. How expensive would a professional phone repair take?
just leave it in the rice and silica for a couple days. thats your best chance.
as stated, leave it for several days. a repair could cost any range of price depending on damage. id personally change out the rice every day
It might be too late but immediately take battery out, leave it in zip lock bag in rice as others suggested, in cool area for 1-3 days.
I had similar situation as yours (bought it full price from overseas before Google started selling it, and then it got wet with Shamu in Sea World splashing salt water on it, the phone was gone after it.
I learned the procedure the hard way after that phone was unusable and since then successfully used it on newly bought GN and on son's Vibrant after being drenched in thunderstorms.
If you're technologically inclined, or have a friend or two that are, get them to take the phone apart and let it air dry for about a week. Phones are simple, find the screws, take em out, safely pry the phone apart, carefully separate any ribbon cables from the PCB and tinker with it.
Not making any promises, but these phones are tougher than you think.
Waaaaay back when my hubby left his Droid Eris in his pants it went in the washer...
A full wash cycle later and a weird clunking noise when I turned on the dryer prompted me to check and to my horror there was his brand new phone (maybe 8 weeks old at that point).
Did the same you did, took the battery out and let it soak in rice for a few days. At first it would not turn on with the original battery, but eventually I tried that one again and it worked! There were a few waterspots under the screen, but they went away and it kept working flawlessly for him for almost two years till he retired it.
Wishing you all the best!
If the water had anything besides just water in it you will also want to take apart the phone after it has dried and clean the ports and connections with rubbing alcohol at least 95%, using a qtip this will help to prevent/stop erosion
Thank you
Thank you all for your suggestions. After leaving the phone in rice and silica packets for 2 days I dismantled the phone and let it dry further. I am not confident that I will be able to do the alcohol cleaning required to prevent water erosion/corrosion.
I am going to put the phone together and turn on the phone today. It has been 4 complete days and I hope it is not too early.
Fingers crossed and hoping for a miracle. :fingers-crossed:
Will keep you'll posted with what happens.
Thank you!!
NamZee said:
Thank you all for your suggestions. After leaving the phone in rice and silica packets for 2 days I dismantled the phone and let it dry further. I am not confident that I will be able to do the alcohol cleaning required to prevent water erosion/corrosion.
I am going to put the phone together and turn on the phone today. It has been 4 complete days and I hope it is not too early.
Fingers crossed and hoping for a miracle. :fingers-crossed:
Will keep you'll posted with what happens.
Thank you!!
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Click to collapse
You've already done what I would have done. The best thing to do now is to be patient and do not try to put the battery back in too soon. Don't rush the drying by heating the phone. It's probably better to throw the battery out, I wouldn't trust any battery that has been submerged for so long. That said, 15 minutes is quite a long time. You could get lucky, but I would prepare myself for some bad news.
Phone Working
Thank you immensely for all you suggestions!! My phone works...There were a couple of things not working initially. Like the volume button display was not moving when I reduced the volume or increased it. The volume was changing but not the volume status bar.
Anyway, now, after 2 days, that is working too. Everything is working fine. Thank you all for your patience and consolation. Appreciate all your help. :victory:
After 15 minutes in water that is seriously impressive! Any screen damage?
Put in front of fan or can also pour/soak in at least 99% isopropyl alcohol that find in electronics section. Will evaporate the water. Its what is used to clean motherboards and stuff.
*This Jedi master be a Ninj-ESS*
NamZee said:
Thank you immensely for all you suggestions!! My phone works...There were a couple of things not working initially. Like the volume button display was not moving when I reduced the volume or increased it. The volume was changing but not the volume status bar.
Anyway, now, after 2 days, that is working too. Everything is working fine. Thank you all for your patience and consolation. Appreciate all your help. :victory:
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Good for you. You are really lucky.
Sent from my Galaxy Nexus using Tapatalk 2
Glad everything worked out!
Samsung galaxy nexus contact cleaning
shreddintyres said:
If the water had anything besides just water in it you will also want to take apart the phone after it has dried and clean the ports and connections with rubbing alcohol at least 95%, using a qtip this will help to prevent/stop erosion
Click to expand...
Click to collapse
Where are all the contacts? - do you mean where the ribbons connect? I dropped minebriefly (10sec) in an outdoor swimming pool - probably some chlorine in water. I don't know where all the contacts are...
Thanks!
For any doubters, here's a story. My Captivate Glide decided to take a little swim in the toilet Friday night (don't ask how or why, because even I don't know), so I dried it off and all the works. I also decided to take part in that rice myth for waterlogged devices. I checked it the next morning, and it still didn't work. So later that afternoon, I was ready to go to the AT&T store and make an insurance claim, and to my extreme delight and surprise, it turned on. Only a couple keys on the keyboard are sticky, but I don't use the keyboard nearly enough to justify a $125 deductible.
So moral of the story is that
A.) the rice myth works
and
B.) the Captivate Glide is one resilient phone!
Keys are sticky? Try wiping them down with lens cleaner ive done that for sticky keys
Sent from my SGH-I927 using xda premium
Rice always works butbu need to give it more then one day usally then would boot prlly weird the first time cause might still be moisture on th board the steams off. Even if the keys were "sticky" they would eventually get back t proper working condition.. I took a dive with mine in my pocket down 10 ft of water so
phatryan69 said:
Rice always works butbu need to give it more then one day usally then would boot prlly weird the first time cause might still be moisture on th board the steams off. Even if the keys were "sticky" they would eventually get back t proper working condition.. I took a dive with mine in my pocket down 10 ft of water so
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Hopefully, at least, you took a picture with it, while you were down there.
(Before it died, that is. And auto-saved to sd card, of course.)
From speaking with people who specialize in remediating electronic devices (smoke, water), it seems the single most important thing is to get all forms of power away from the thing as soon as possible.
Including what would be the CMOS battery in a computer.
Apparently it's the (micro?) corrosion between power and water that kills it.
If I had done the dive, I'd be freaking out and ripping the case apart to get at any battery. Probably doing the case in in the process, in my panic.
Good to hear you, and yours, survived. One less thing to live down (if you're married)?
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Rice thing? Pack a dunked device in a bag of rice and leave it for a couple of days? Perhaps with a good fan going nearby? (When my basement flooded, even though only a couple of inches deep, they brought in some industrial fans for several days. Even if the water seems gone, the humidity is still way high, and that's gotta come down, too.)