[Q] Phone not charging (not charger, battery, or cable) - Droid Incredible Q&A, Help & Troubleshooting

Hello,
Recently the charge light on my phone started flashing when I plug it in to charge. While plugged in the phone switches to charging and not charging with the flashing light, as if I was plugging in the phone and unplugging it. Fortunately I have an external charger I can charge my batteries because it never charges while in the phone.
Reading other posts I've read that this could be due to an overheating battery, bad charger, bad cable or a bad battery. I have different batteries, chargers and cables and all have yielded the same result.
I'm Running CM on my Dinc . Possibly coincidentally this problem started when I installed adfree. However I have removed adfree and even flashed my phone with the newest stable CM.
Any ideas? Perhaps something fried in my phone.
Thanks in advance!

the port might be dead. will it still transfer over usb to a pc?

Thanks for the reply!
Nope, not recognized at all. Not even with USB debugging on.
That is what I was thinking to, but always optimistic of what people have done here. Kinda surprised that I haven't been able to find anyone with the same issue. Just lucky to have a unique problem!
Guess I have a hard decision ahead.... Rezound or Nexus

yeah no USB response is never a good thing.
How long have you had the phone? do you have the insurance?

Had this happened to me once due to the charging port being dirty. I just took an old toothbrush and some alcohol and brushed the dirt out. Has worked fine ever since.

Related

Touch Pro2 won't charge HELP!!!

I drop my Touch Pro 2 in the snow today I pick it right back up immediately try charging the phone it would not charge the led light don't even comes on the usb port malfunction everytime I connect it to the computer so what is the problem the battery or the usb port cuz it can be that bad of water damage it's snow plus I pick it up not like it sat there.
soocerclaude said:
I drop my Touch Pro 2 in the snow today I pick it right back up immediately try charging the phone it would not charge the led light don't even comes on the usb port malfunction everytime I connect it to the computer so what is the problem the battery or the usb port cuz it can be that bad of water damage it's snow plus I pick it up not like it sat there.
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Click to collapse
How much moisture do you think it takes to short out an electrical circuit?
For water to have gotten in the case far enough to damage the battery, it would have ruined more than that.
Did the phone stay on after you dropped it? Then no, it's not your battery.
Have you tried just letting the phone sit, off, and dry out, before trying it again?
sirphunkee said:
How much moisture do you think it takes to short out an electrical circuit?
For water to have gotten in the case far enough to damage the battery, it would have ruined more than that.
Did the phone stay on after you dropped it? Then no, it's not your battery.
Have you tried just letting the phone sit, off, and dry out, before trying it again?
Click to expand...
Click to collapse
Hi thanks 4 ur reply yes the phone stayed on after it was working fine till I put the charging in it. It would not charge the battery.
Just let it sit out over night...take the back cover off and battery out and just let it sit around...or if you have a blow dryer you can try that but dont put it to close
Sparkz914 said:
...or if you have a blow dryer you can try that but dont put it to close
Click to expand...
Click to collapse
Good advice, but I'll just amend it to say ... ONLY when the battery is OUT. In fact, be sure to give it a few minutes after trying that before booting it back up. And, only point it at the back cover, it could easily have negative effects on the screen.
Hi appreciate the help everyone yeah I left battery out last night it still won't charge this morning, I am using the usb to adapter that came with the phone 2 charge it. This happen once with my HTC 8125 & I had to get a original charger to bring the phone back to life no charger will charge it but the original after u can use anyone, I will update u later and c how that worked out.
Hi guys on found this online on ppctechs.com it says "In some cases, your HTC Touch Pro 2 will not charge from an AC/DC adapter or other charging accessory when the battery life is below 30 percent."
Are you trying to charge from a USB port or an AC adapter?
Maybe the USB port is bad.
Do you have another charger to try?
worwig said:
Are you trying to charge from a USB port or an AC adapter?
Maybe the USB port is bad.
Do you have another charger to try?
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Click to collapse
Hi I try usb to adapter that came with the phone 3 different wall chargers and still not charging, last 2 try is a car charger don't have one and there is 1 ft of snow outside
Hi I ordered a new battery & a battery wall charger off ebay when I get it I will update u on how things when.
Hi I got the wall charger battery is fine I think I have a faulty usb port cuz the phone still won't charge or connect via usb can it be u need software to charge
have the same issue (didnt drop it in snow though) it won't charge via usb or car charger.
So you got a new battery and still won't charge via USB?
Mine connects to my pc fine, just doesn't charge. Ordered a new mugen power 1800mah battery, waiting for it to get here to see if its a battery problem.
yeah still don't charge plus it is in a bootloader loop think it is a hardware problem with the usb port
I know that, for example, the iPhone has about 4 moisture sensors, one inside the USB connector port, one in the headphone jack, and 2 inside the phone, the last 2 will trigger things like reboots or even blocking the charge. Put the phone in silica gel or, more convenient, a bag with dry rice (that's how I've saved my old lg vu) for couple of days...
soocerclaude said:
yeah still don't charge plus it is in a bootloader loop think it is a hardware problem with the usb port
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Click to collapse
Have you tried plugging it into the mains (wall) charger and let it sit for a while?
That fixed my bootloader loop, turns out the battery was too weak to power the device on that it went to bootloader. I Just plugged it into the wall charger and ignored it, came back and it was working fine and charging.
But it won't charge via usb or car charger
I had the same loop problem but mine never recovered. Never dropped it in anything wet either. I let it die once and could never get it to turn all the way back on because it would just try to boot and then shut off again over and over. Had to send it back for a new phone. If its new enough and there is no water damage marks then I would send it back for a new one.
Hi everyone phone is fix now it was a bad usb port that was causing the bootloader loop so protected your usb port.
I have a problem with my USB port too. Nope, no snow. Just realized one day why my internet kept getting disconnected. It's because the USB connection was the problem. Jiggling it around gets the orange (or green when battery is full) light to come on and computer will recognize it... or it starts charging from wall charger. I think the phone's USB connection is bad. Is this a common problem with this phone?
OGIGA said:
I have a problem with my USB port too. Nope, no snow. Just realized one day why my internet kept getting disconnected. It's because the USB connection was the problem. Jiggling it around gets the orange (or green when battery is full) light to come on and computer will recognize it... or it starts charging from wall charger. I think the phone's USB connection is bad. Is this a common problem with this phone?
Click to expand...
Click to collapse
It seems to be yes, I've seen quite a number of people who've had this type of problem on the Rhodium end up finding out it was a bad USB port on the phone...I think HTC just might have used ones that weren't nearly sturdy enough.
USB Port of Kaiser TYTN II very sensitive to moisture
I have the same issue described here, with 2 different HTC Kaisers : (

Touch screen extremely unresponsive when charging

So when the unresponsive screen when grounded issue came about, I didn't really notice the problem much myself. However, recently, and I'm not sure when this started, the screen has become horribly unresponsive when charging any time! Doesn't matter if it's on desk, in my hand, stock charger, 3rd party charger, etc., if it's charging at all, the touch screen only accepts half or less of my inputs, making typing impossible. Is this due to the last software update? Anyone else experience this issue? I would exchange the phone, but not if it's not going to help anything.
this happens to me when i use my cheap ebay charger
The fps lifting kernels fix this.
+1 for symtoms seen when using a wonky charger/cable.
+1 due to cheap charger - anyone know why this happens? is the OEM usb cable different spec from the cheap ones?
Hate to beat a dead horse, but the same happens when I plug my phone into the charger I got from eBay. Kind of disappointing, considering that I would otherwise be able to charge two batteries at the same time.
I notice this issue with the stock charger.
I believe the issue was when its not grounded..
Being plugged in is just about the most grounded your phone can get.
That's not the problem.
Starting to do it to me also now.
Just to be clear, this happens to me with the STOCK charger.
r546 said:
Just to be clear, this happens to me with the STOCK charger.
Click to expand...
Click to collapse
I'm having the same issue. i just chocked it up to the new kernel.
one thing i did notice is it seems to be intermittent. Yesterday night, it worked fine. this morning(conveniently when my alarm went off) i could NOT get the dismiss thingy to slide down.
Anyone else experiencing this? I do think it got worse after last software update. Would be nice if the next one improved things.
I emailed support, they did not say anything about it being a known issue, and suggested a factory reset. If that doesn't help, they recommended using my warranty. Would like to hear from more people before going through with the reset.
It happens to me when charging via outlet. Charging via USB connected to computer does not produce the issue.
I think it has to do with grounding.
Same thing happens to me! I noticed it with my aftermarket wall charger.
Bringing this back up, happens to me with a Stock charger.
Is it really the kernel? :\
@Person who said charging is the most grounded, the stock charger is not grounded ( in AU anyway ) and therefore it is the LEAST grounded.
ive noticed this happening over the past month or so. i've got to admit i've only really noticed this when its plugged into a usb cord i got off ebay. relieving to think it might only be an issue with it being a cheap cable and not the phone but i'll verify tonight with the stock cable.
I've been plagued by this problem for weeks and just discovered that it only happens when charging. I use the stock charging cable and wall adapter. I'm very, very happy to know what the problem is. I'm going to start testing this at various locations.
EDIT: I've tried this on both the wall adapter at work and on my work computer's usb. Same problem, though it seems worse when plugged into the wall outlet.
The touchscreen is fine on my sprint brand car charger and on the usb charger on my laptop. However, it starts missing taps when I plug my usb cable into my usb car charger. I'm going to best buy tonight to buy a different charger and see if that helps.
Sent from my Virus Infected Evo using the XDA app.
I have these issues as well with the stock charger and cable regardless of which kernel I use.

Taking longer than usual to charge the phone?

Something seems to be wrong with my charging port, lately its been charging at a slower rate and at times when I use my phone while charging, the percentage actually drops. I am using the standard OEM charger and also once in awhile it wouldn't charge and I would either have to fiddle with the plug or restart my phone. Anyone know what the issue is?
rycexboi said:
Something seems to be wrong with my charging port, lately its been charging at a slower rate and at times when I use my phone while charging, the percentage actually drops. I am using the standard OEM charger and also once in awhile it wouldn't charge and I would either have to fiddle with the plug or restart my phone. Anyone know what the issue is?
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Click to collapse
Some basic stuff, just to eliminate the usual suspects before going any further:
1. Have you tried another USB cable?
2. Have you tried another charger?
3. Have you tried another USB cable AND another charger?
Of course, it may indeed be a problem with the port on the phone. But in my experience, USB cable is the most typical reason for weird things going on with charging, as well as data transfer...
kt-Froggy said:
Some basic stuff, just to eliminate the usual suspects before going any further:
1. Have you tried another USB cable?
2. Have you tried another charger?
3. Have you tried another USB cable AND another charger?
Of course, it may indeed be a problem with the port on the phone. But in my experience, USB cable is the most typical reason for weird things going on with charging, as well as data transfer...
Click to expand...
Click to collapse
Yes, I've probably tried over 5 different usb cables and chargers from friends and around my house, still the same problem. I'm thinking it may be the port.
So far, in the past months or so, my phone started acting up with the charging, then my battery died and could not power up my phone unless charged, replace the battery, charging issue was still there and now recently charging slower plus my microphone is dead. I wonder if how hard would it be to replace to port. Trying to prolong this phone until Z4 is out.

G4 Charge/USB port issues

I've had my G4 since almost launch day and within weeks the supplied USB cable stopped charging the phone. I thought it was a cable problem, but it worked fine with other devices.
I tried other cables with the G4 and these still charged it so I thought nothing more of it until charging degraded with every USB cable I own to where the phone would only charge 20-30% during an overnight charge and the phone would frequently not recognise it was plugged in at all. I contacted LG who did a repair under warranty and all was fine.
I've now had the repaired phone back for about 3 weeks and the same problems are starting up again and it's only a matter of time until I am forced to return again for a repair.
Is anyone else having similar problems? I thought I may have just had an unlucky manufacturing problem, and the LG reps confirmed that to repair my phone they basically replace all the internal circuit boards and components rather than just replacing the individual component that is faulty (in this case the USB/charging port)
Basic debugging includes asking stupid questions, so please forgive but still answer any of those
Are you using a different charger? If so, check if that one is within specifications and if you do send in for repair again, use a different charger.
Are you propping up the device at an odd/weird angle or in a dock of some sort with the cable attached?
(As they replaced the entire print, it's probably not this, just the USB-micro port bent or broken.)
You could double check the wall outlets being used, there might be some kind of electrical problem there.
Either using all kinds of fancy electical testing gadgets, or stick a USB light into the hub or charger, does it flicker?
When sending it back for repairs, did they check the stock charger as well?
Hopefully these questions help you find any logical or plausible cause.
FreezyExp said:
Basic debugging includes asking stupid questions, so please forgive but still answer any of those
Are you using a different charger? If so, check if that one is within specifications and if you do send in for repair again, use a different charger.
Are you propping up the device at an odd/weird angle or in a dock of some sort with the cable attached?
(As they replaced the entire print, it's probably not this, just the USB-micro port bent or broken.)
You could double check the wall outlets being used, there might be some kind of electrical problem there.
Either using all kinds of fancy electical testing gadgets, or stick a USB light into the hub or charger, does it flicker?
When sending it back for repairs, did they check the stock charger as well?
Hopefully these questions help you find any logical or plausible cause.
Click to expand...
Click to collapse
Hi FreezyExp,
1. I am using the standard charger that came with the phone, but this has not been repaired/replaced. I have tried other chargers too, but all the same issue.
2. No weird propping up or anything like that. If I hold my phone while it is plugged in it is constantly vibrating as the charger connects and disconnects, and if I place it on the desk to charge I have to ensure that I have at least 3-4" of cabe "on the desk" to give it enough support to make the connection.
3. Wall connection is fine and I have tried it with a range of outlets around the home, both with extension sockets used and plugged directly into the wall and there is no different. No flickering light when using a USB light either.
4. When I sent it back all they asked me to return was the main section of the handset - so no battery or rear cover, no cables or chargers etc
It does seem to be the same issue as last time, a USB connection becoming loose from the main motherboard, but it seems weird that I have had the same issue twice in the space of 4-5 months.
I've been having some sort of problem with my G4 usb port. If I plug it in to a computer, it will lose connection and get a connection again if I barely touch the end of the cord at the phone end. I've tried many different cords and different usb ports on my computer, but it still has problems.
I can't fast charge, either. When I plug it in to fast charge, it actually starts discharging even faster. I've had some extreme battery life problems, too. It drained from 100-36 the other night with everything disabled, and it's been doing that kind of thing a lot lately. I'm guessing that the charging port is what's messing up my battery life because it won't charge correctly.
Never dropped it or anything.
I got my G4 on January 24 and my USB port has also failed. I am getting a replacement from Verizon, but am concerned that a six month old phone has this issue.
I also own a G4 H815. A while ago the phone started not receiving any charge from the cable and I would have to prop it up from right under the cable's micro usb end. Thought it was because it was bent inside the port and not making connection with the cable so I had the port replaced. Now I'm experiencing the same problem and I think it might be the cable that's already gone kaput and is effing up the port itself. I took the phone to the same place to get the port replaced again and bought new cables (I lost both the original adapter and the cable, which were charging slow anyway. Now using a 2A Asus adapter which works great) and when I asked the guy at the repair shop, he says it's a chronic issue with G4 devices. I don't really understand how it would happen twice in just a few months even with a new charger port. What should I make of this? Did they replace my port with an already faulty one, cahrged me full price and now trying to sell this bogus or am I really doomed with this phone?

Zenfone wont charge

yesterday i put my phone to charge while slepping and i had some technical problems with electricity in my home so the power kept coming and going so my charger got fried and my zenfone wont charge anymore with any adapter i tried using 4 others charge, tried connecting to pc, tried turning it on but still my zenfone wont turn on. when i press power button it makes 2 vibration it shows like its charging and the led than turns off. I know something in the phone got fried and i send it to service but they said they dont have parts, so im going to buy them online but i dont know what it got fried (usb port, battery or motherboard).
Sorry for my bad english and thnks in advance
Same here. I think i have the same, but my adapter haven't fried and is healthy 3 port wall charger. I have even changed the battery, cause of this problem. Asus shop send me a new one because of this, free of charge!
But even then it doesn't work. There are moments when i can turn it on and charge, but its random. I thought it was Android related, but haven't found out anything..
I can turn and charge it sometimes, don't know yet when..
But the Battery release i think helps (Unplugging Battery connector from battery, no need to take it out).
Have tried many of tips, guides, nothing.. Nothing helps..
I'm starting to think that mobo has been damaged somehow.
I got it one time to charge fully, don't understand how. Once i plugged in and saw that it charged at last, i didn't turn it on and left it there till full. Once charged it, kind of charged when i plugged in (at about 60% battery), and in Ampere there was normal Current (about 1000mA), but it didn't really charge, just drained..
Please guys, would appreciate this!
And a lot of people in youtube too. There has been no answer for this problem.
I'm assuming your already tried with different cables? If you are lucky and just the micro USB port section got fried, a replacement costs 5 bucks on eBay: http://www.ebay.com/itm/Charging-Po...169886?hash=item1a030a819e:g:aowAAOSwDNdVqKyi
When something in my ZF2 fried all of the USB data functionality was gone, but it would still charge at slow rate. I RMA'd it and after ~2 months they sent me a new phone; did not mention what exactly was wrong with the old one.
Then a while later I dropped it on the floor while it was charging - it landed straight on the micro USB cable side and the impact dislodged the USB port ripping some of the lanes off the PCB so I could not solder it back, and of course then it would not charge at all. I bought one of those charging dock replacements I mentioned and with that replaced it started working again.
It might be a damage data flex cable. That data cable with simcad slots and micro sd need to be replaced to be able to charges again and working fast charging.
my zenfone phone is not charging what do i do

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