[Q] Desire HD keeps rebooting - Desire HD Q&A, Help & Troubleshooting

HELP !! My desire HD keeps rebooting. I was on MIUI 1.10.26 and it had been giving me a problem for a few days. I didnt give it much thought untill it started rebooting again and again. it doesnt even starts without a charger. when i plug it to charger there is no charging indication. even the recovery mode keeps rebooting. once i managed to install another ROM (android revolution) but the problem persisted. i went to the htc service centre and they told me there is a problem with the motherboard and they would have to replace it with a new one which would cost me Rs.10,000( 225 $). i think they were trying to rip me off seeing that i kept the phone in great condition and it has never fallen from my hands.
Can anyone possibly know why the phone is acting this way ? do i have to spend that much money ? i can buy a second hand desire HD for that much money

alex00725 said:
HELP !! My desire HD keeps rebooting.....
Click to expand...
Click to collapse
So please ask in section for Desire HD, not in the one for the normal Desire.

oops, ha ha. i guess i was so tensed i accidently posted it in desire Q&A forum. My bad. Sorry . so... HELP !

alex00725 said:
oops, ha ha. i guess i was so tensed i accidently posted it in desire Q&A forum. My bad. Sorry . so... HELP !
Click to expand...
Click to collapse
What I can tell you is that you can buy a second hand desire hd at price I bought it 6 months ago with 9 months warranty at the same price

Related

Desire is a piece of crap

I came to this conclusion 20 minutes ago, when my Desire went to hell again after 3 f*****g days from return from repair!!!
It froze during absolutely normal usage. After pulling out battery, it stuck in bootloop. Bootloader stopped working after connecting to laptop, fastboot failed to connect to laptop and bootloader won't start at all anymore. Hard reset didn't work.
As I said: Piece of crap.
Murphy's law: "Anything that can go wrong will go wrong"
Well, i'm sorry for that, if i was u, I'd take the opportunity to take a new phone
Not sure if I can do that.
I quite like my Desire to be honest.
Although I must say I played with a Metro UI theme today, and I liked the UI a lot.
I also finally got round to adding a custom ROM last night. Tried a few, and now settled on one.
The limited memory issue isn't one if you know what you're doing.
And I was lucky enough to get an OLED screen.
I would cry though if I had to send it in and they returned one with a SLCD.
So I can feel your pain, a little.
Question: Is it normal that Desire gets warm below battery? Because, it gets seriously warm after few seconds. Perhaps an overheating issue?
Maybe you experienced the dreaded overheat problem...
After a few seconds..?
Even on idle..?
IMHO it's not normal...
Search for the Desire reboot / overheat thread...
See if you have the same symptoms...
ok I love a piece of crap...
I think you should send it to repair again
madmatsui said:
ok I love a piece of crap...
Click to expand...
Click to collapse
+1.
A groundbreaking phone when it was released and gave Apple a shake-up they are still yet to recover from.
Sorry to hear your device is having issues, but to suggest this phone is a POS, based purely on one bad experience, is seriously missing the forest for the trees.
Best phone I ever owned and will have it for a long time to come. So glad I bought this and not anything else.
777ace said:
+1.
A groundbreaking phone when it was released and gave Apple a shake-up they are still yet to recover from.
Sorry to hear your device is having issues, but to suggest this phone is a POS, based purely on one bad experience, is seriously missing the forest for the trees.
Best phone I ever owned and will have it for a long time to come. So glad I bought this and not anything else.
Click to expand...
Click to collapse
Completely agree with everything you stated.
Terepin said:
Question: Is it normal that Desire gets warm below battery? Because, it gets seriously warm after few seconds. Perhaps an overheating issue?
Click to expand...
Click to collapse
It's either an overheating issue, or you are doing a lot of network intensive work. Because the radio is located below the battery. I also suspect that the processor is also located there.
Sent from my HTC Original Desire using Tapatalk
777ace said:
+1.
A groundbreaking phone when it was released and gave Apple a shake-up they are still yet to recover from.
Sorry to hear your device is having issues, but to suggest this phone is a POS, based purely on one bad experience, is seriously missing the forest for the trees.
Best phone I ever owned and will have it for a long time to come. So glad I bought this and not anything else.
Click to expand...
Click to collapse
+1
Totally agree with what you said. I have used my desire for a long time now and It's still one of the best phone I've ever encountered. So much that I've decided against getting sgs2 or even sensation. I will wait for quad core phones. LOL.
Sent from my HTC Original Desire using Tapatalk
So I requested pick up for repair. Fourth in three months....
In Germany you can request an new phone after 3 repair attempts ...
Dont know if its also in Slovakia but try it
I take I should ask new phone from HTC, right? Or from repair center?
Yes, you should definitely try that!
Not helping...
Terepin said:
Not helping...
Click to expand...
Click to collapse
Seems logically to the repair center for me..ask they
This applies to Slovakia also:
If they do not manage to repair within 30 days, you can request your money back.
If your phone gets broken 3 times (not sure if it should be the same problem) you can get your money back.
So found it, sorry for posting in slovak language:
V prípade, že má vec súčasne najmenej tri rôzne odstrániteľné chyby, pričom každá z nich bráni v riadnom užívaní, má spotrebiteľ právo rozhodnúť sa, či uplatní právo na výmenu tovaru alebo na vrátenie peňazí. To isté právo má aj vtedy, ak sa rovnaká chyba, aká bola najmenej dvakrát opravovaná, vyskytne tretíkrát v záručnej dobe.
So it has to be the same fault.
Anyway I would still try to get my money back, or a replacement phone.
Sent from my HTC Desire using XDA Premium App
I had a few similar situations like yours. All of them happen when I was using a 3rd party battery. Maybe you want to ask the repair center to check the battery?
Is just a piece of hardware which will brake down.
Unfortunately you are unlucky and it happens often then to others (I'v send mine once for repair in 13 months).
If I was in your position, I would ask for new phone (as it broke so many times).
When you get a new one sell it on eBay, add couple hundreds $ and you have an upgrade .
Easy
Or if you really don't like it. Sell it and buy an iPhone ;-P

[Q] Wildfire S won't boot or do anything at all - no bootloader/splash screen

Hey guys,
writing to you because of a friend's wildfire s (Unbranded!, Software Version was: 1.33.401.2)
She told me that the phone became very slow and so on, so I told her it would be good to update to newest software (if that would not pleasure her, we could try a costum rom).
So I tried it via OTA, but the phone kept telling me it was up to date for days.
So I thought why not updating it the old method via RUU. I grabbed "RUU_Marvel_S_HTC_Europe_2.13.401.2_Radio_47.23a.35.3035H_7.53.39.03M_release_225747_signed.exe" somewhere from the internet, did everything as described there and the update went flawlessly, it told me from 1.33.401.2 to 2.13.401.2 as expected
I got the message that the flash was successful and that the phone needs to reboot. So did it, but now it's just dead.
The only thing it does is flashing the screen up (it's still black, just the backlight's on) and then it switches of again - that happens in circles, on and on - nothing more, no splash screen, no chance to get into bootloader.
It seems like its totally smashed up? I really don't know why regarding the fact that the flash went flawlessly and that everything seemed to fit to me (or did I chose the wrong RUU? - Dont think so )
What will be the next steps? I think there's nothing more I can do, it's HTC's time now or not? Do they repair such devices/cases under warranty?
Thank you guys for your help and please don't forgive me my bad english, it's late here in Germany
DN41
I don't recall anyone recovering from this. It looks like the ruu didn't run properly and flashed a bad/corrupt radio If you have warranty, i suggest you go claim it
Problem is, hat about one week ago i changed her digitizer because it was broken. Doing that, i had To remove
The void-sticker.
We all Here know that The issue is Not related to my work (Yes? D) but What will htc do? I guess they wont do anything and just send it back with void warranty? :/
DN41
Sent from my icecold Desire HD using XDA
They will say that you have to replace the motherboard and will charge for it
Mh thats Bad...how much will it be?
Sent from my Desire HD using XDA
Don't know. Never done that before
Ok thank you mate.
Let's see what they gonna tell me...I really don't know what has happened cause I did that many times before on my other devices like the hd2, dhd, td and so on.
Man, this is so weird.
I've stumpled upon some ebay offers for jtag bootloader repair for about 30-40€ - this should work as well I think, did you make any experience with that in the past?
Thanks a lot mate, your help is greatly appreciated.
DN41
DN41 said:
Mh thats Bad...how much will it be?
Sent from my Desire HD using XDA
Click to expand...
Click to collapse
i went many times service center for repairing my wfs.motherboard will be charged up to 99-115 €.but its india's price i dont how much in your country.in short its very costly more than half on phone's price.
So its definetly Not Worth IT lets wait what htc will Tell me.
Thanks for your answer.
DN41
Sent from my Desire HD using XDA

update crash

Hey people,
I've got the opportunity to buy an desire.
The problem is that the phone has crashed during an update.
I won't pass the boot screen.
Can I buy this phone and make it work again?
Or is it a waist of money?
Best regards,
Sven Bakker
Hmm, just a failed update...
It can be, but it doesn't need to be...
Pvt1 device or...
A lot more than you can imagine...
What does the boot screen say? Do you have any response with the volume up down buttons. Is there any fast boot or recovery access?
Sent from my Desire
The only thing i know is that it goes to the boot screen, it shows 3 androids on skateboards.
I dont know if the volume button still Works ( i assume it does )
What do you think? Is it fixable?
It doesnt have to be the google Android. Every costum OS that makers the phone work again is welcome haha
You got to write down what's written on the bootscreen. The volume keys move cursor on the boot screen?
Sent from my Desire
This is the picture of the bootscreen, this is wat the seller was giving me.
What is supose to happen when you press the volume button?
bigbakerz said:
This is the picture of the bootscreen, this is wat the seller was giving me.
What is supose to happen when you press the volume button?
Click to expand...
Click to collapse
volume buttons just navigate up and down the menu. to get the phone working u have to create a goldcard and run the latest wwe ruu from fastboot. click bortaks troubleshooting guide in my sig and everything u need is there.
Sent from my HTC Desire
Now, seeing that the phone has a well known PVT1 motherboard it can easily be that you got a cracked device, that will eventualy work and update would be pushed after a freezer trick. However it can end up with overheating reboots.
Thanks guys, its good to hear that the phone is fixable.
Thank you for your help!
what is the difrents between a cracked device and a ''normal'' one?
One question left though,
Is it hard to fix it? haha
Thanks in advance!
bigbakerz said:
Thanks guys, its good to hear that the phone is fixable.
Thank you for your help!
what is the difrents between a cracked device and a ''normal'' one?
One question left though,
Is it hard to fix it? haha
Thanks in advance!
Click to expand...
Click to collapse
yes can be fixed but like nlooooo says because its pvt1 model it could be a motherboard problem of over heating which is well known for that model. so this could be why its for sale in that state. so i personaly would not buy it. thats just my opinion
Sent from my HTC Desire
+1
Sent from my Desire
this maybe sounds really stupid to you, but what is the connection between an overheated motherbord, and a failed update?
bigbakerz said:
this maybe sounds really stupid to you, but what is the connection between an overheated motherbord, and a failed update?
Click to expand...
Click to collapse
over heating motherboard = hardware problem and causes phone to bootloop and not work. now if its a failed update then probably tried an ruu or that and it failed
Sent from my HTC Desire
so you think that the guy tried to fix it for himself but due to the hardware problem it failed?
bigbakerz said:
so you think that the guy tried to fix it for himself but due to the hardware problem it failed?
Click to expand...
Click to collapse
honestly got no idea. buying second hand phone is always dodgy unless u see the phone booted. soo it could be that the phone has overheating motherboard and is broke, thats why hes selling it... or he could be genuine and tried to update it and failed and does'nt have a clue how to fix it. theres no way u can tell untill u get it n try lol. how much does or is the phone gona cost?
Sent from my HTC Desire
jmcclue said:
honestly got no idea. buying second hand phone is always dodgy unless u see the phone booted. soo it could be that the phone has overheating motherboard and is broke, thats why hes selling it... or he could be genuine and tried to update it and failed and does'nt have a clue how to fix it. theres no way u can tell untill u get it n try lol. how much does or is the phone gona cost?
Sent from my HTC Desire
Click to expand...
Click to collapse
The guy wants to sell it for 35 euro's
But what I don't get, when the phone is in the boot screen, then the hardware must be fine, or else it wont go to that screen right?
no because bootloader uses very little power. if it was me id buy it and take a chance for 35 euro. if it works then u got a great deal if it dont then u lose 35 euro which aint that bad, thats just my opinion
Sent from my HTC Desire
jmcclue said:
no because bootloader uses very little power. if it was me id buy it and take a chance for 35 euro. if it works then u got a great deal if it dont then u lose 35 euro which aint that bad, thats just my opinion
Sent from my HTC Desire
Click to expand...
Click to collapse
The seller said to me that when he leaves the phone for a few days, that sometimes the phone start propperly.
Is this an indication for overheating?
There is a rule in the stock market. Its called don't throw the good money after the bad.
Sent from my Desire
handy5876 said:
There is a rule in the stock market. Its called don't throw the good money after the bad.
Sent from my Desire
Click to expand...
Click to collapse
and I have no idea what that means, sorry haha
I'm dutch

[q] [urgent help] hox restarting motherboard problem

Guys,
I am just a person like you keep watching the post, but my situtation turned out to be the worst.
I brought my HOX 6 months ago, I unlocked before 2 months and installed CFW CM10 and others. I was playing acutally with different CFW. When I got really board and wanted to go to orginal Firmware (sense) I wanted to reinstall. I did that by formatting relocking. And then one day I installed what's up and then the problem started. They phone started to restart 1 or 2 a day and it started to become more often. That time there was no JB. So I thought I will have JB and I tried many FW and nothing worked. Everything keeps restarting.
But I remember just after What's up its all happened. Now recently 20 Days before JB OFW came I updated the same by going back to the nandroid 2.17 and installed JB. But still the issue was going on. It never stopped it started to restart every 30 min - 45 min.
Now a week before I gave the phone to Customer Care (service center) today I called them to ask for an update and they r saying " please get your phone back, we cannot do anything, the unoffical sofware has damaged your mother board we need 16 K Rs for replacing the same"
Now what should I say when I go to collect the phone ?
Is there a way that we can fix this ? As I can see how can a software could damage a phone ?
NOTE: While charging the phone ever restarts !!!
This isn't going to help but I thinkthey are using that as a cop out. I'm no expert but the only way I can see that happening its out the Ron caused overhearing to the extrey. I hope I don't have go get mine repairedfor whatever reason.
Good luck mate
sent from my highgrade HTC one x
Mr_S said:
This isn't going to help but I thinkthey are using that as a cop out. I'm no expert but the only way I can see that happening its out the Ron caused overhearing to the extrey. I hope I don't have go get mine repairedfor whatever reason.
Good luck mate
sent from my highgrade HTC one x
Click to expand...
Click to collapse
Yes I agree they just wanted to push the ball to my side.

[Q] HTC ONE V Bluetooth not working! It Stuck on Turning on.!!

My Htc one v facing this problem since more than a month. When I faced this problem the very first time i hard reset it...IT WORKED!! Same issue repeated within some days... i got my phone repaired at HTC service centre...After that my phone stopped charging...I went to service station again and got it repaired...again charging problem came across. Over all servince centre people replaced my Phone's bluetooth..PCB(something like that, I am not sure),Volume key button,...Now the same Bluetooth problem troubling me..I asked for replacing my phone but they said that they dont have authority to do so.. Calling customer care also didn't help. Guys Please Please help me... Please tell me guys how to get my phone replaced
R: [Q] HTC ONE V Bluetooth not working! It Stuck on Turning on.!!
I have 1 year warranty on my One V. Do you have that? If so, then just go where you bought it and tell them it doesn't work properly. They should give you another phone. It happened to me with my old nokia, nothing to do with nokia center but I used the warranty.
Sent from my HTC One V using xda app-developers app
Facing the same problem of blutooth turning on ,random restarts...no other option except factory data reset..when i do that it works fine ,when i start installing apps dis prob occurs...happened 3 times...phone out of warranty...
Sent from my HTC One V using Tapatalk 2
beingsalman said:
e..I asked for replacing my phone but they said that they dont have authority to do so.. Please tell me guys how to get my phone replaced
Click to expand...
Click to collapse
If your phone is nor working after xxx time you brought it to service, they have to give you new phone. Generally, it's like, if they can't repair it in 45 days, you'll get a new one. It's worldwide... and you have warranty...
Just go there and yell a lot :fingers-crossed:
uhm just hard brick your phone then they have to replace it
Just factory reset your phone and it should solve your problem. I exactly had this same problem.
hard brick will replace your phone definately
factory reset is other option
and last one is rooting

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