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Hi all,
For the last two to three months, I've been running a Universe ROM on my E4GT. Other than an occasional quirk, the phone has been working very well. I noticed that my phone didn't seem to be connecting to my home WiFi, so I put it into Airplane mode, and then took it out of Airplane mode. Instantly, it connected to my WiFi with a MUCH better signal After checking emails on the phone, I set an alarm and went to sleep. I woke up without the alarm since it did not go off. My phone appeared to be off. Holding the power button resulted in the blue LED charge light flashing, but the screen did not come on. I pulled the battery and put it back, thinking that the phone had some odd-ball software glitch that made it turn off in the middle of the night. When I hit power, the blue LED turns on, blinks, and that is all that happens. Once and only once since this started, my screen showed the boot animation, but did not get past that.
Because my screen turned on ONCE, I'm really hoping that I am soft bricked and not hard bricked. It does seem VERY odd for the phone to become bricked after working fine on this ROM for at least a couple months. The only change I made in recent time is to change a governor in ExTweaks from Hyper to Ondemand. I suppose that could have somehow caused this.
I stopped by a Sprint store, but they would not help as I do not have insurance and the phone is out of warranty.
Do you think making a USB jig or buying one may help? There is a Radio Shack close to where I live. And I have an extra USB cable I can take apart.
If that fails, should I send the phone to mobiletechvideos.com for their JTAG repair? It costs $50 plus shipping to them, but that is still cheaper than buying a new phone. If it came to that, I'd certainly hope they could fix it.
The fact that the blue LED light comes on seems like a decent sign of some life. While the battery animation does not come on, the light does.
Thanks for reading and offering any advice/suggestions.
Can you get into recovery or odin mode?
bigdaddy619 said:
Can you get into recovery or odin mode?
Click to expand...
Click to collapse
Nope. When I try either, I get the blue LED light, it blinks once, and then stays on. Nothing happens on-screen.
anindrew said:
Nope. When I try either, I get the blue LED light, it blinks once, and then stays on. Nothing happens on-screen.
Click to expand...
Click to collapse
Well the jig may work give that a shot at least if you can get into odin mode you can start over using a one click good luck :d
bigdaddy619 said:
Well the jig may work give that a shot at least if you can get into odin mode you can start over using a one click good luck :d
Click to expand...
Click to collapse
Thank you! I'll post here if I get that to work or have an alternate solution.
Charge your battery. Use an external charger if need be.
Sent from my SPH-D710 using xda app-developers app
BluesRulez said:
Charge your battery. Use an external charger if need be.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
I thought that it could be the battery. My original got bloated about a month or two ago, so I bought an Anker battery from Amazon. It's been working great since I got it.
I had my Anker battery tested yesterday at a "Batteries Plus" store. The clerk put a new battery in the phone to see if it would help the phone, but it did the same blue LED thing. He used a multimeter to test my battery and the new one the store was selling. He said mine had more power in it than the one on the shelf and indicated that either battery has more than enough power to start the phone. While this still could be caused by my battery, it does seem strange for a new battery that has charge in it to not allow the phone to start. I don't have an external charger, but I could always visit my parents as they each have an E4GT.
Brick
Just went thru that and you have the same EXACT symptoms as my emmc brick. Jtag will not help so don't waste the money. Plenty to read on the emmc bug in the E4GT and SGS2 forums.
I hate to be a downer but, I can guarantee you that you will not get any more than the dreaded blue light no matter what you do.
Take it to Sprint and let them go thru the entire process of trying to get it to boot and they may even give you some kind of excuse like "well I'm gonna take it to the back and disassemble it and see if the screen connection came loose".
They will never get it to boot and it is a hardware problem!!
Free replacement and may be backordered because this problem is happening to quite a few of the first run Galaxies.
I spent hours on the phone with "supposed techs" and went to 2 stores because my home store "child" said I must have gotten it wet and handed me a card with Asurion and said to contact them and I'd have to pay my deductible. BS, i wasn't paying for a hardware issue and YOU NEED TO TELL THEM THAT!!!
I spent a week and a half checking components (after they had taken it apart already at the store) while I waited on my replacement because I wanted what was on my internal memory and nothing. I know enough about electronic repair doing it my entire life since I was 12, that you will not get it back.
Sorry but like I'd said "i just went thru this 2 months ago" and plenty to read here on that situation.
They won't see any mod or even any display so you're safe with the Sprint techs. Just tell them when you woke up after setting your alarm, it was dead.
One good thing, is your replacement should be pretty safe from the emmc problem and download Chainfires app to see what chipset you get. (GotBrickBug)!!
I will say that everything was working fantastic on the Rom I was using and it wasnt due to a botched flash. I was taking a couple pictures and when I plugged it into my laptop, I'd noticed it must have shut down never to boot again. It could happen at anytime I'm noticing.
Teknician said:
Just went thru that and you have the same EXACT symptoms as my emmc brick. Jtag will not help so don't waste the money. Plenty to read on the emmc bug in the E4GT and SGS2 forums.
I hate to be a downer but, I can guarantee you that you will not get any more than the dreaded blue light no matter what you do.
Take it to Sprint and let them go thru the entire process of trying to get it to boot and they may even give you some kind of excuse like "well I'm gonna take it to the back and disassemble it and see if the screen connection came loose".
They will never get it to boot and it is a hardware problem!!
Free replacement and may be backordered because this problem is happening to quite a few of the first run Galaxies.
I spent hours on the phone with "supposed techs" and went to 2 stores because my home store "child" said I must have gotten it wet and handed me a card with Asurion and said to contact them and I'd have to pay my deductible. BS, i wasn't paying for a hardware issue and YOU NEED TO TELL THEM THAT!!!
I spent a week and a half checking components (after they had taken it apart already at the store) while I waited on my replacement because I wanted what was on my internal memory and nothing. I know enough about electronic repair doing it my entire life since I was 12, that you will not get it back.
Sorry but like I'd said "i just went thru this 2 months ago" and plenty to read here on that situation.
They won't see any mod or even any display so you're safe with the Sprint techs. Just tell them when you woke up after setting your alarm, it was dead.
One good thing, is your replacement should be pretty safe from the emmc problem and download Chainfires app to see what chipset you get. (GotBrickBug)!!
I will say that everything was working fantastic on the Rom I was using and it wasnt due to a botched flash. I was taking a couple pictures and when I plugged it into my laptop, I'd noticed it must have shut down never to boot again. It could happen at anytime I'm noticing.
Click to expand...
Click to collapse
Thank you very much for the reply. My phone was having a strange issue with connecting to my home WiFi before I put it on the charger for the last time. I wonder if that was a tell-tale sign that something was up.
I went to the Sprint store closer to where I live and explained what happened. They didn't give me any argument at all. Their tech checked out my phone, but couldn't get it to power up at all. They ordered a replacement E4GT (might be new; might be refurbished) for me for $35. I should have it by Friday. I was surprised by how helpful they were. Apparently, they have see this issue occur on some other Android phones as well.
What is the Chainfires app? Does it identify if you have the "older" chipset which can cause the brick issue? That must be what you mean by "GotBrickBug," right?
Since I'm eligible for an upgrade in June, I think I'll just use the stock ROM to avoid any possible issues. I wonder if the GS4 will be out then. It's always interesting to see what the hot new phone is going to be when you're ready for an upgrade.
Again, thank you to everyone for the helpful replies!
Surprised they even had you pay but I'd have paid $35 also if they'd asked me too.
You should get either new or new board at least.
Here's Chainfire's thread and app in OP. By the looks of it, my chips firmware is updated and as much as I've tested and flashed in the last couple weeks, it's holding up great. http://forum.xda-developers.com/showthread.php?t=1693704
My first clue was that my phone was having problems being read by my PC. Couldn't see either the onboard usb or my external usb. It was intermittent and within a week it was gone.
Sprint has been seeing this problem for sure and in Chainfire's thread, Samsung is well aware.
Sent from my Blu Kuban FI27 E4GT SGS2 SPH~D710 (and whatever else they can call this phone) using Tapatalk 2
anindrew said:
I thought that it could be the battery. My original got bloated about a month or two ago, so I bought an Anker battery from Amazon. It's been working great since I got it.
I had my Anker battery tested yesterday at a "Batteries Plus" store. The clerk put a new battery in the phone to see if it would help the phone, but it did the same blue LED thing. He used a multimeter to test my battery and the new one the store was selling. He said mine had more power in it than the one on the shelf and indicated that either battery has more than enough power to start the phone. While this still could be caused by my battery, it does seem strange for a new battery that has charge in it to not allow the phone to start. I don't have an external charger, but I could always visit my parents as they each have an E4GT.
Click to expand...
Click to collapse
Sounds like the h/w took a dump on you - the phone replacement was probably the only route left. By any chance did you leave it charging and/or in a location that allowed it to store heat? (Like a blanket, foam cushion, etc)
Teknician said:
Just went thru that and you have the same EXACT symptoms as my emmc brick. Jtag will not help so don't waste the money. Plenty to read on the emmc bug in the E4GT and SGS2 forums.
I will say that everything was working fantastic on the Rom I was using and it wasnt due to a botched flash. I was taking a couple pictures and when I plugged it into my laptop, I'd noticed it must have shut down never to boot again. It could happen at anytime I'm noticing.
Click to expand...
Click to collapse
That's disturbing. I always thought that bug occurred when attempting to reset to defaults in the wrong way. I didn't think it could happen out of the blue.
In my case, which is awfully similar to the OP, my battery was running low, somewhere between 10 and 15%, and since I couldn't charge at the time, I powered down the phone. Next morning, I plugged it in to the usual wall charger and saw the battery charging symbol come up on screen as expected.
Instead of simply waiting for that screen to go off, I hit the power button to turn it off right away, but I might have inadvertently also pressed Vol Up with power or Vol Down with power, since I was doing it casually with one hand.
I didn't notice what might have happened right then, but a little later I saw that there was no charging LED. So I tried all the button combinations I knew to get it to come back to life, with and without the battery and power.
A couple times I got the blue light and then the battery charging screen, before it disappeared. Once I saw, in small print, "Battery low!! Can't Download," which makes me think that it's stuck in ODIN mode, which AFAIK doesn't support charging.
Right now I'm in the midst of looking for another battery or an external charger. I hope this is not what you're talking about.
Update the next day: I found this thread, which is essentially a match for what I was experiencing. That one ended with a wait-it-out approach, and I basically did the same. I left it plugged in overnight, even though it appeared not to be charging at all (stone cold, no red light). In the morning, it was still all but dead, but I popped out the battery again (I had done this many times before), replugged it into power, and then it charged normally and completely for the first time since the incident. Moral: don't let the phone go below 15%, and if you do, plug it in ASAP. Don't ignore it overnight, even if it's powered off (maybe especially).
rseiler said:
That's disturbing. I always thought that bug occurred when attempting to reset to defaults in the wrong way. I didn't think it could happen out of the blue.
In my case, which is awfully similar to the OP, my battery was running low, somewhere between 10 and 15%, and since I couldn't charge at the time, I powered down the phone. Next morning, I plugged it in to the usual wall charger and saw the battery charging symbol come up on screen as expected.
Instead of simply waiting for that screen to go off, I hit the power button to turn it off right away, but I might have inadvertently also pressed Vol Up with power or Vol Down with power, since I was doing it casually with one hand.
I didn't notice what might have happened right then, but a little later I saw that there was no charging LED. So I tried all the button combinations I knew to get it to come back to life, with and without the battery and power.
A couple times I got the blue light and then the battery charging screen, before it disappeared. Once I saw, in small print, "Battery low!! Can't Download," which makes me think that it's stuck in ODIN mode, which AFAIK doesn't support charging.
Right now I'm in the midst of looking for another battery or an external charger. I hope this is not what you're talking about.
Click to expand...
Click to collapse
You're right - folks, this is not the eMMC bug. Let's just clear that up. If you need further information on that you can refer to the discussion thread on that bug and all the research that several folks have put into it.
When I first got my E4GT there was talk of a BLOD or "sleep of death" where the phone would not come back on. Wasn't the eMMC bug. Most people had a low battery so it was thought the batteries were too low and that it booted and messed up the bootloader. Others thought they overheated. Problem is without any way to diagnose the problem it's hard to come up with a "true" answer.
Perhaps a JTAG could revive the phones. Odd that even if plugged in that nothing is happening. But sometimes h/w really can just go south and trash a phone.
I highly suggest backing up your internal usb drive as frequently as possible because I lost a lot of photos that I never transfered, thanks to Samsung and my hardware taking a crap. Emmc blue light bug really sucks, believe me...
---------- Post added at 03:39 AM ---------- Previous post was at 03:29 AM ----------
rseiler said:
That's disturbing. I always thought that bug occurred when attempting to reset to defaults in the wrong way. I didn't think it could happen out of the blue.
In my case, which is awfully similar to the OP, my battery was running low, somewhere between 10 and 15%, and since I couldn't charge at the time, I powered down the phone. Next morning, I plugged it in to the usual wall charger and saw the battery charging symbol come up on screen as expected.
Instead of simply waiting for that screen to go off, I hit the power button to turn it off right away, but I might have inadvertently also pressed Vol Up with power or Vol Down with power, since I was doing it casually with one hand.
I didn't notice what might have happened right then, but a little later I saw that there was no charging LED. So I tried all the button combinations I knew to get it to come back to life, with and without the battery and power.
A couple times I got the blue light and then the battery charging screen, before it disappeared. Once I saw, in small print, "Battery low!! Can't Download," which makes me think that it's stuck in ODIN mode, which AFAIK doesn't support charging.
Right now I'm in the midst of looking for another battery or an external charger. I hope this is not what you're talking about.
Click to expand...
Click to collapse
Doesn't sound like emmc at all. All you will have is a blue light and that's it. If you saw ANY display, it's probably a battery and charging issue. You'll know the bug when you don't see anything but blue and no display at all.
Sent from my Blu Kuban FI27 E4GT SGS2 SPH~D710 (and whatever else they can call this phone) using Tapatalk 2
anindrew, how did it all turn out?
Howdy, guys.
I've got my One rooted, unlocked, and was running a CM10.2 nightly build. Everything was working fine until yesterday, when my battery started to rapidly discharge. I woke up with 100% battery, and after about 15 minutes of playing music it was down to 30%. I recharged it and started noticing rapid battery loss, about 10% per 15 minutes when the phone was idle.
Worried that this had to do with my ROM, I flashed the Eclipse Google Play Edition v1.2 ROM. However, the drain issue continued. I decided to let the phone fully discharge, then try powering it up again.
When it was fully discharged, I tried plugging in the phone. No LED came on and I couldn't turn the phone on. I've let it sit for over 2 hours now with the same result.
Some posts with similar symptoms have mentioned plugging the phone into a Windows PC and experiencing the "USB device plugged in" sound alert. I am not having any such luck, and what I currently have is a very aesthetically pleasing paperweight with no function whatsoever.
Has anyone else experienced a similar issue, or found a fix?
none
I would take that back to Verizon were i you, sounds like a bad battery to me, chances are remote that it's the phone/hardware/software. they have to repair it despite the fact it's rooted, they probably wont even notice lol
Were it me, back to verizon we go
Last Sunday, listening to music with HTC One (bought on Sep 11) on the charger, it suddenly went dark. Would not reboot, no charge light either. Went to a VZW store, they're shipping me a warranty replacement.
I wonder whether my habit of leaving it charger-connected whenever it's sitting on my desk (i.e., way beyond the fully-charged point) somehow stressed the battery (or the charging circuitry) -- though that habit never impacted my two previous HTC models.
When you hold Vol+Down and Power do your home and back arrows blink? If so, point the phone sensors (the two on the front on the left hand side) into a bright light. Then hold down Vol+Down and Power. It should boot. I'm not sure why. But it worked for me today after installing a custom recovery. -shrugs-
musicman625 said:
I would take that back to Verizon were i you, sounds like a bad battery to me, chances are remote that it's the phone/hardware/software. they have to repair it despite the fact it's rooted, they probably wont even notice lol
Were it me, back to verizon we go
Click to expand...
Click to collapse
I've got a replacement being shipped to me, and I'll send them the old one when it comes in. Currently using an old Samsung Stratosphere as a replacement, I was just hoping there'd be an easier fix or something simple. Thanks, though!
So my phone was at full charge. Took it off the charger and ate dinner. I was not using my phone and noticed it was extremely hot. Battery was down to 40 percent in less than an hour. I reboot phone thinking it was a wake lock issue. Phone battery dies and drains to 0 percent. I had to plug it into a charger in order to turn it on. From here I notice that the phone gets extremely hot and charges extremely slow. It's been charging for an hour and only 5 percent has been charged. I think maybe it was my ROM or a persisting wake lock. I wipe my phone and clean flash cyanogen. Phone still getting hot and charging extremely slow. Could I possibly have a malfunctioning battery or something?
Sent from my Nexus 7 using Tapatalk
Woke up in the middle of the night after about 4 hours of charging. Battery was at about 40% or so but the phone was the hottest it's ever been. I decided to turn it off and unplug it from the charger. Woke up this morning and it's officially dead dead. The orange/red LED won't turn on when plugged into the charger and I can't turn it on or try to boot into recovery.
I'm going to take it to Costco and see if I can get a replacement since I'm in my 90 day period. This certainly has to be a manufacturer's defect since I did not have water damage, drop my phone, overclock, or anything risky.
Sent from my Nexus 7 using Tapatalk
There have been a few people who have had the same issue. I haven't read of a fix or even what causes it.
Sent from the One and Only
Check and see what is using the battery. A day ago Google play store was the cause of battery drain for a lot of people.
It's not just a One its a tiKtaK One
Well my phone can't even turn on right now - it is literally a dead phone. I'll check one more time before trying to exchange it at Costco. I don't think it's Google play because I did a full wipe and fresh install of Cyanogen. I did not even setup my WiFi and put my phone on Airplane mode while charging. It was still running hot and charging extremely slow.
Cares said:
Well my phone can't even turn on right now - it is literally a dead phone. I'll check one more time before trying to exchange it at Costco. I don't think it's Google play because I did a full wipe and fresh install of Cyanogen. I did not even setup my WiFi and put my phone on Airplane mode while charging. It was still running hot and charging extremely slow.
Click to expand...
Click to collapse
I had this all happen to me a few weeks ago. Was inexplicable. Not sure how it happened while the phone was OFF. Brought into Verizon, they sent me a new one, without much hassle.
dbornack said:
I had this all happen to me a few weeks ago. Was inexplicable. Not sure how it happened while the phone was OFF. Brought into Verizon, they sent me a new one, without much hassle.
Click to expand...
Click to collapse
Just got back from Costco. Got a brand new phone without questions asked. Great service.
This is happening to me again right now..
I'm in luck though, as I'm on a charger and around 50%.. I went from about 100% to 11% in 20 minutes this morning. I've been running SlimKat for about a week now, and have had no issues.
I have no idea why this just pops up at a seemingly random time.
Now, I've wiped the entire phone, installed BoneStock, and it's still persisting.
What can I try to get this fixed?
I've held PWR and Vol+/- to reset the phone.. but this is still occuring.
Anything? Anyone?
dbornack said:
I had this all happen to me a few weeks ago. Was inexplicable. Not sure how it happened while the phone was OFF. Brought into Verizon, they sent me a new one, without much hassle.
Click to expand...
Click to collapse
I'm having a similar issue. I'm worried that I won't have enough battery to return the phone to stock and relock the bootloader, which is what I meant in the other thread when I said unable to return to stock.
sdot_sd said:
I'm having a similar issue. I'm worried that I won't have enough battery to return the phone to stock and relock the bootloader, which is what I meant in the other thread when I said unable to return to stock.
Click to expand...
Click to collapse
Have you tried turning it off and plugging it into a wall outlet for a while?
What recovery are you using?
If I was you, I would probably plug it in with it off, hope that I get enough juice into it over a period of time, that I could flash the full odex stock rom.
The Faux Hboot in my Red Text Hex Edited hboot thread, so that it appears as though it's s-on and locked.
Flash stock recovery and warranty it to HTC. They should just take it apart and put a new battery in and send you the same device back.
Those are pretty much the steps I would take if I was in your shoes.
Hope that maybe that helps a little and that you can get enough of a charge to do so.
santod040 said:
Have you tried turning it off and plugging it into a wall outlet for a while?
What recovery are you using?
If I was you, I would probably plug it in with it off, hope that I get enough juice into it over a period of time, that I could flash the full odex stock rom.
The Faux Hboot in my Red Text Hex Edited hboot thread, so that it appears as though it's s-on and locked.
Flash stock recovery and warranty it to HTC. They should just take it apart and put a new battery in and send you the same device back.
Those are pretty much the steps I would take if I was in your shoes.
Hope that maybe that helps a little and that you can get enough of a charge to do so.
Click to expand...
Click to collapse
OK got it powered off and charging now. I've heard a lot of horror stories about HTCs customer service, any reason you would deal with them directly instead of VZW?
sdot_sd said:
OK got it powered off and charging now. I've heard a lot of horror stories about HTCs customer service, any reason you would deal with them directly instead of VZW?
Click to expand...
Click to collapse
I've heard good things about HTC's Customer service, compared to Verizon's especially.
Not to mention, Verizon will wanna know if you have Insurance, will maybe make you pay a deductible.
Even if they don't, you will likely get a refurbished CLN replacement, which may or may not exhibit it's own issues of some kind.
I would rather have my own device fixed and sent back to me, then receive someone else's fixed device that may have had a bigger issue or stress to parts not yet known.
Just how I feel about it, and I do not much care for Verizon, other then for actual phone service.
You are more then welcome to try your hand with Verizon if you would prefer.
I also have a Blue One, so Verizon wouldn't do much for me...
sdot_sd said:
OK got it powered off and charging now. I've heard a lot of horror stories about HTCs customer service, any reason you would deal with them directly instead of VZW?
Click to expand...
Click to collapse
My wife got a DNA with a bad cable and I called htc. They didn't fuss or ask any questions. They took my info and sent a new one. It was much easier than dealing with vzw.
Sent from my HTC6500LVW using Tapatalk
Please look into this guys;
Last night, I charged my HOX from 18%-28%, used it for a few minutes and then turned it off (it was still at 28%). I then plugged it into the HTC "black box" usb charger (I've been using the same one since I got the phone like six months ago) but turned on charging after 2 hours - and left it charging for like 6½ hours.
EDIT: My brother actually switched on charging two hours after I switched the phone off. [IT WAS TURNED OFF FOR 2 HOURS]
In the morning, the red LED wasn't on, so I disconnected it and tried turning it on - it didn't work.
I tried holding all three buttons for minutes and all of that, but it still didn't work.
I googled the issue and went through a bunch of threads where the exact same thing happened, and most people said the battery either died permanently or something similar. This one person said he fixed his HOX by using a different charger, apparently the chargers themselves can die.
I plugged my HOX into my mom's Samsung charger, and booted it into bootloader, and selected RECOVERY. After a few minutes and to my orgasmic relief, my phone turned on.
I'm still confused as to what happened.
1) Is there something terribly wrong with my phone's battery now? (When it turned on it was at 1%, whereas I turned it off 6½ hours prior at 28%)
2) My HTC black box charger is obviously not to be used now, right?
3) Is there any problem with using a samsung charger on my HOX from now on? Or should I search for another HTC Black Box Charger?
I'll leave it on charge until it reaches around 60-70% and test it out, and let you know if it's fine. But until then, could you please try answering my questions?
THANKS!
On a side note:
I recently had my HOX repaired at the UK service center under warranty. The phone actually had a bunch of issues; yellow spots on the screen, the ruined wifi antennae thing.. Well, they replaced the screen and display, and replaced the Wifi wiring. When I got it back, it turned out that they forgot to remove a plastic cover from the in-call speaker. Thus I cannot use the phone for phone calls outside of extremely quiet places, unless I use earphones with a mic. I let HTC know this, and they said, "Oh, no problem, just send it back to center"
I reside outside of the UK. I had to send it there with my own money and bring it back with my own money. So now I have to choose between spending another $90 or being able to use my phone for phone calls.
Thanks again, whoever bothers to read this and helps me
Hello xda members,
So i will go straight to my problem.
Yesterday I left my Z5 Premium to charge over night (for like 4-5 hours). When i get up for work, I disconnected it from charger and quickly checked my phone (standard route - messenger, line app) those actions didn't take longer than 2 minutes. After that i left my on couch and went to bathroom. When i came back phone was super hot and with black screen. Tried to turn it on and off but nothing happened and decided to don't touch it and wait for it to cool down. Unfortunately it's been over 24 hours since that happened and still phone didn't even vibrate when i try to turn it on.
I started to thinking that battery or cpu is gone (when i put it back to charger again start to get super hot).
Thanks in advance!
Best Regards,
Stanimir Hristov.
Xshad3 said:
Hello xda members,
So i will go straight to my problem.
Yesterday I left my Z5 Premium to charge over night (for like 4-5 hours). When i get up for work, I disconnected it from charger and quickly checked my phone (standard route - messenger, line app) those actions didn't take longer than 2 minutes. After that i left my on couch and went to bathroom. When i came back phone was super hot and with black screen. Tried to turn it on and off but nothing happened and decided to don't touch it and wait for it to cool down. Unfortunately it's been over 24 hours since that happened and still phone didn't even vibrate when i try to turn it on.
I started to thinking that battery or cpu is gone (when i put it back to charger again start to get super hot).
Thanks in advance!
Best Regards,
Stanimir Hristov.
Click to expand...
Click to collapse
Is the phone hot towards the top part (cpu) or bottom/middle (battery)?
Sounds like you have an app that's stuck and running the cpu at max frequency constantly...did you install/update any app before the problem arose? If so, uninstall/downgrade it and see...
Are you using Flat Style Colored Bars by any chance? If you do and are running version 2.1.0 as it's known to cause cpu overheat, if it's the case downgrade to the previous version...
One last thing, have tried to force power down the phone (power button/volume up combo) that might fix a stuck app...
Xshad3 said:
Hello xda members,
So i will go straight to my problem.
Yesterday I left my Z5 Premium to charge over night (for like 4-5 hours). When i get up for work, I disconnected it from charger and quickly checked my phone (standard route - messenger, line app) those actions didn't take longer than 2 minutes. After that i left my on couch and went to bathroom. When i came back phone was super hot and with black screen. Tried to turn it on and off but nothing happened and decided to don't touch it and wait for it to cool down. Unfortunately it's been over 24 hours since that happened and still phone didn't even vibrate when i try to turn it on.
I started to thinking that battery or cpu is gone (when i put it back to charger again start to get super hot).
Thanks in advance!
Best Regards,
Stanimir Hristov.
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FACEBOOK MESSENGER, and LINE MESSENGER are the worse apps i have observed over the years using mobile resources.
if I were you, i would have done following with my z5p
1. Press and hold the Power button and the Volume Up button at the same time ( FIVE SECONDS MAX). The device will vibrate 3 times, release THE BUTTONS IMMEDIATELY !!!, this will soft reset your phone. leave for few minutes and restart. if it doesn't restart, plug the charger and see if its charging. Once charged, start your device.
2. I would have uninstalled many apps which i don't use. for example bloatware,
3. since my device is rooted, i have installed PURIFY with root access granted and it stops AUTO STARTING apps by default and having notification access panel. the only apps i want to have auto start i have manually screened them. this apps overall HELPS me big time. it works on NON ROOTED phones also! but not to its full potential.
The problem is that i can't make phone to start. Even when i put it to charge still doesnt indicate anything (screen is black, no vibrate, no led indication) thats why i created this thread.
Xshad3 said:
The problem is that i can't make phone to start. Even when i put it to charge still doesnt indicate anything (screen is black, no vibrate, no led indication) thats why i created this thread.
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if all above what me and DM said isn't helping then you must take the device to SONY TECH SHOP and let them look at your device!
Xshad3 said:
The problem is that i can't make phone to start. Even when i put it to charge still doesnt indicate anything (screen is black, no vibrate, no led indication) thats why i created this thread.
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Click to collapse
You might have soft brick your phone... But you still should be able to recover it...it might take a bit longer though, your battery is completely drained...
Read this thread, it's old but should still be relevant...
You never answered my questions though, did you install or updated or did anything in particular before the phone started to act up?
-DM- said:
You might have soft brick your phone... But you still should be able to recover it...it might take a bit longer though, your battery is completely drained...
Read this thread, it's old but should still be relevant...
You never answered my questions though, did you install or updated or did anything in particular before the phone started to act up?
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No. I made settings to update only when phone is charging and is connected to wifi. Even made it to disable all data transfer while is locked. Phone itself isn't rooted and im using same apps since i bought phone.
Xshad3 said:
No. I made settings to update only when phone is charging and is connected to wifi. Even made it to disable all data transfer while is locked. Phone itself isn't rooted and im using same apps since i bought phone.
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Click to collapse
Is your phone still completely Unresponsive?
Did you try to leave on a charge to see if it shows any sign of life (led coming up)
Go check that thread that I posted, you'll bring it back to life...
They're hard to brick unless it's an hardware problem otherwise they can take a beating trust me
Hello again.
Just want to leave a quick update:
After finally I got free time I read thread that suggested me to read and started to attempting to revive phone. It's been an hour since I put phone on charger. Still no red led. Only "hot" area is at shell that covers CPU - area that is in red circle.
Everything else is cold. CPU temperature is around 38-42°C pretty normal I would say. So how much time I should leave to charge? Last time when phone was running battery was on 100% (last Friday).
Update 2:
I measured voltage of battery and it's 2.81V
I will leave it to charge till I sleep and tomorrow will need to purchase new battery.
When I bought phone I had problems with battery but with last update from SONY I managed to use phone for 3 days with one charge (normal use - few captured pictures, an hour games, 30 minutes watching Californication on Netflix and FB and Line - less than 10 minutes).
So can you recommend me an site where I can purchase new battery (I want to be original if possible)?
Best Regards,
Stanimir Hristov
Well guys I have bad news. Problem is in hardware.
After I left phone to charge over night when I woke up I unplugged charger and measured voltage of battery. The results was bad: voltage of battery was 0V. Then I unplugged battery and put phone to charge without connected battery to measure what voltage is going to battery and it was 0.61V.
So thanks again for trying to help me and encouraging to fix problem.