Develop Bugs

[Q] new update to 3.2.1

Yesterday got new system update now all my browsers are forcing close all the time anyone else had this problem

I'm not having force close issues but I've had to reboot like three or four times for various reasons. Once every time I would open the browser I would only get an all black screen. And earlier my status bar(or whatever you call that black bar that runs across the whole bottom of the screen) got stuck at half size and unusable after an alert tried to come up. There were a few more issues.

Wonder If Acer Removed Update?
Acer often screws up their updates - has anyone in US received update lately?
Seems like some issues

docfreed said:
Acer often screws up their updates - has anyone in US received update lately?
Seems like some issues
Click to expand...
Click to collapse
I haven't go it yet.

docfreed said:
Acer often screws up their updates - has anyone in US received update lately?
Seems like some issues
Click to expand...
Click to collapse
Nope, no update.

Same, no update here.

rrand said:
I'm not having force close issues but I've had to reboot like three or four times for various reasons. Once every time I would open the browser I would only get an all black screen. And earlier my status bar(or whatever you call that black bar that runs across the whole bottom of the screen) got stuck at half size and unusable after an alert tried to come up. There were a few more issues.
Click to expand...
Click to collapse
Just an update on this. This hasn't happened again.

I got the update maybe a few days ago, haven't had any problems with it so far except once when the browser wouldn't open any new tabs, then force closed, but that only happened once, after that it was fine.

no update yet fl
I am still waiting to get the update. I hope it is out soon. I hate the headphone issue i cant use at night while my wife is sleeping and this is y i bought a tab

max69power said:
I am still waiting to get the update. I hope it is out soon. I hate the headphone issue i cant use at night while my wife is sleeping and this is y i bought a tab
Click to expand...
Click to collapse
I wish i could remember how i got around that issue. Did you check around?

The way around it is to play the music/movie without the headphones plugged in. Then, plug them in and the sound will stop playing from the speakers and just the headphones. If you plug them in first, they still play through the speakers.

[email protected] said:
The way around it is to play the music/movie without the headphones plugged in. Then, plug them in and the sound will stop playing from the speakers and just the headphones. If you plug them in first, they still play through the speakers.
Click to expand...
Click to collapse
Happened to me while on a cruise.
There I was grooving to the Best of the Monkeys while reading on the Kindle app bebooping my head.
Yeah I'm that kool

Sounds interesting! Sure hope that I'll get it soon! Does the 3.2.1 update do anything to make the UI more smooth and fluid? After getting an iPad last week, Ive really noticed how choppy the UI in Honeycomb is, and all of the occasional slowdowns a lot more...

I m in canada and hasnt get update yet. Still 3.2 hopefully Acer will put Acer's circle to this update. I m very interesting when using Acer circle in Acer W500 ( touch 5 fingers to screen and it will display ^^)

vszulc said:
Sounds interesting! Sure hope that I'll get it soon! Does the 3.2.1 update do anything to make the UI more smooth and fluid? After getting an iPad last week, Ive really noticed how choppy the UI in Honeycomb is, and all of the occasional slowdowns a lot more...
Click to expand...
Click to collapse
Unfortunately, no. :-(

No updates recently?
Sent from Wicced's rooted A100 16gb HoneyComb 3.2 using XDA PREMIUM

rrand said:
Unfortunately, no. :-(
Click to expand...
Click to collapse
I do not know about yours, but my A100 is not laggy...

Acer support told me that Canada should get the update for 3.21 late dec early january.And that update packages are rolled out by region,and schedule is set by Taiwan.
Nor very encouraging as to ICS update then,which they would not comment on

freqchris said:
Acer support told me that Canada should get the update for 3.21 late dec early january.And that update packages are rolled out by region,and schedule is set by Taiwan.
Nor very encouraging as to ICS update then,which they would not comment on
Click to expand...
Click to collapse
We like to dream

Honestly it makes me so angry. There's so much work that goes into the development of these devices. Can you imagine what it must feel like to pour your heart and soul into engineering & development work, only to have the support folks fail it so hard?
ICS should have been released a week after the sources became available.
The headphone problem should never have made it out of QA. But it also should have been fixed within days of it being reported, and pushed out, worldwide, the moment it passed QA. Instead, this Canadian still has not received it (though I'm applying it manually, right now). It's been months since this problem was reported.
I know no manufacturer is perfect, and there are a lot of products to manage, but this is just irresponsible. Come on, Acer. You're not a charity. We paid good money. Now support your devices.

[Q] Earpiece Volume Really Low

Hey on my HTC One X after updating to the latest 1.29 update I noticed that the volume on the ear piece is really really low. Like I can hardly hear people in busy places like the mall. I am not rooted nor did I ever intend on getting rooted as everything else seems to be working good and I have other phones that are rooted. I was wondering if there is anything to increase the volume to a decent level. I have it raised all the way up and it sounds as if I have it set all the way down. Struggling to hear the other caller is a really starting to annoy me as this is a really awesome phone... So can anyone help?

vsnlweb said:
Hey on my HTC One X after updating to the latest 1.29 update I noticed that the volume on the ear piece is really really low. Like I can hardly hear people in busy places like the mall. I am not rooted nor did I ever intend on getting rooted as everything else seems to be working good and I have other phones that are rooted. I was wondering if there is anything to increase the volume to a decent level. I have it raised all the way up and it sounds as if I have it set all the way down. Struggling to hear the other caller is a really starting to annoy me as this is a really awesome phone... So can anyone help?
Click to expand...
Click to collapse
Have you tried Audio Manager? Download it from Play Store and give it a go. Think it might work.

having the same problem here to.
The sound is realy low,
i will try the adviced app,,
But the beats audio doesent make it any better.

I tried that app as well as volume + and it doesn't help...

vsnlweb said:
I tried that app as well as volume + and it doesn't help...
Click to expand...
Click to collapse
Just in case...have verified your phone profile and also system audio settings. If all is set right and its still a problem, may be just factory reset the phone and see if its gets better. Just a suggestion, not a sure shot, but i have seen lots of weird things getting solved after factory resets.

Maybe the problem is for the earphones , have you tried other ones ?

Fears said:
Maybe the problem is for the earphones , have you tried other ones ?
Click to expand...
Click to collapse
Im talking about the earpiece in the phone. This happened since I updated to the latest 1.29 OS.

Going to sound silly but have you tired using your other ear.??? I say this because I had the same problem only to discover a sudden loss of hearing in one ear.!!!!!!
Sent from my HTC One X using XDA

Lol... Yes I have...
Sent from my HTC One X using Tapatalk 2

vsnlweb said:
Hey on my HTC One X after updating to the latest 1.29 update I noticed that the volume on the ear piece is really really low. Like I can hardly hear people in busy places like the mall. I am not rooted nor did I ever intend on getting rooted as everything else seems to be working good and I have other phones that are rooted. I was wondering if there is anything to increase the volume to a decent level. I have it raised all the way up and it sounds as if I have it set all the way down. Struggling to hear the other caller is a really starting to annoy me as this is a really awesome phone... So can anyone help?
Click to expand...
Click to collapse
The problem is so stupid. Just clean every litle holes on your housing(earpeace area) with something thinly.
For example dental bore in my case or thin pin.
best rgrds,
haris

This can help you:
http://forum.xda-developers.com/showthread.php?t=2134879

TToivanen said:
This can help you:
http://forum.xda-developers.com/showthread.php?t=2134879
Click to expand...
Click to collapse
I hope you still around to read this, Thank you!
I almost sent my M8 back, You're brilliant!

pjim said:
I hope you still around to read this, Thank you!
I almost sent my M8 back, You're brilliant!
Click to expand...
Click to collapse
No worries ?
Sent from my Nexus 7

external speaker sounds low . (devs maybe)

ok guys and girls heres my problem, i work in an automotive shop 8 bays , i have a very large snap-on tool box which i have mounted a computer surround sound system to . every morning 6 days a week i plug my phone in and we all listen to pandora all day. now the plus to this is i can hear every phone call, email or alarm that comes to my phone . used this set up for 2 years with my rezound . well with my new One the music sounds great but alarm sounds and ringtones are very low to the point that i almost cant hear them .also on my rezound music would kinda... not pause but stop for a second when notifications came through then come right back on . the One does not ,the notification just plays on top of the music. does anyone else have this problem ? all my sounds are set to the maximum . im thinking its some sort of programing error and was hoping a dev could fix it ?
thanks guys

red rage said:
ok guys and girls heres my problem, i work in an automotive shop 8 bays , i have a very large snap-on tool box which i have mounted a computer surround sound system to . every morning 6 days a week i plug my phone in and we all listen to pandora all day. now the plus to this is i can hear every phone call, email or alarm that comes to my phone . used this set up for 2 years with my rezound . well with my new One the music sounds great but alarm sounds and ringtones are very low to the point that i almost cant hear them .also on my rezound music would kinda... not pause but stop for a second when notifications came through then come right back on . the One does not ,the notification just plays on top of the music. does anyone else have this problem ? all my sounds are set to the maximum . im thinking its some sort of programing error and was hoping a dev could fix it ?
thanks guys
Click to expand...
Click to collapse
Notifications alarms and such (minus phone calls) are very muted without a doubt. Sometimes when I go walking and listen to my music I have issues with that if someone texts or something.
Sent from my HTC6500LVW using xda app-developers app

Glad to hear its not just my phone . Now is there anything we can do to fix it ?

Drives me nuts too. Luckily I have the Pebble watch so notifications vibrate my wrist, but I still miss a few when I'm driving down the road streaming music and charging my watch. Looking for a fix or workaround as well.
Sent from my HTC6500LVW using Tapatalk 4

Andy ! Helps us out ,you s-off lucky sob .lol

red rage said:
Andy ! Helps us out ,you s-off lucky sob .lol
Click to expand...
Click to collapse
Go into settings and sounds, and then turn notification and alarm volume all the way up.

GrayTheWolf said:
Go into settings and sounds, and then turn notification and alarm volume all the way up.
Click to expand...
Click to collapse
That doesn't effect them when music is playing. Its been an issue on every HTC phone I've ever owned. They are severely muted when music is playing.
Sent from my HTC6500LVW using xda app-developers app

gray the wolf , they are all the way up .
and all i have had is htc since my first smart phone ,my last being a rezound and the ringtone and alarm sounds were louder than the music .granted nav was lower since htc or google (not sure who) took out navigation volume .
there has to be a fix . this is very annoying

red rage said:
Andy ! Helps us out ,you s-off lucky sob .lol
Click to expand...
Click to collapse
I may be S-OFF but it came with a price-tag, 8 days of stress. Monetary value was also worth it, but being ignored for 2 days while other phones that got there 1-2 days after mine did with no response, not a great process for ME personally, please don't attack me again ppl this is MY experience and opinion.
But,
trust me bro if I knew how I'd do it.. I always do..
I have and never will mess with the audio ESP on this phone.
I could turn it too high because I have no idea what I'm doing and blow all your speakers.
I don't ever claim to be Mr. Amazing DEV either, in-fact according to XDA I am only a Recognized Contributor.
but I digress. I have limited skill. I am not one that can write original code.
I am decent with smali, but again cannot write original code, most devs can't either, in-fact prob 99%.
Does this mean I am worthless as a Developer, IMHO, no, as it's proved on the SG3/SG4.
Basically, my skill range only goes so far, I really do wish I could fix everything you guys ask for, but the reality is, I just am not that talented to accomplish the task, and I',m never embarrassed to admit it. I have an *idea* of where I would start coming from the S4 and call recording, but that entire MOD confused me, so like I said I don't want to change a value and boom there goes ur speakers lol
my notifications come in VERY loud compared to my s3/s4.. I have it set to less than half, FWIW

GrayTheWolf said:
Go into settings and sounds, and then turn notification and alarm volume all the way up.
Click to expand...
Click to collapse
I think someone would need to use custom rom or custom hacks to do this. Definitely would have to be rooted to fix this. Something like the Viper rom with the extra tweaks it has might accomplish this. I know...this is not avail yet.
It is just a built in protection I bet. It thinks you have headphones on and some of the notifications can be pretty loud.

mjs31 said:
I think someone would need to use custom rom or custom hacks to do this. Definitely would have to be rooted to fix this. Something like the Viper rom with the extra tweaks it has might accomplish this. I know...this is not avail yet.
It is just a built in protection I bet. It thinks you have headphones on and some of the notifications can be pretty loud.
Click to expand...
Click to collapse
i guess that could be part of it, for ear protection . probably not to many people running a set of speakers all day for music .
And andy i meant no disrespect at all . sorry your phone got passed up and you were without it so long . i can flash a rom and maybe a little more .thats the limit of my romming abilities . i have no clue how much you know ,but im sure its more than me . so all i can do is ask . loving the rom cant wait for the next update . thanks again

red rage said:
i guess that could be part of it, for ear protection . probably not to many people running a set of speakers all day for music .
And andy i meant no disrespect at all . sorry your phone got passed up and you were without it so long . i can flash a rom and maybe a little more .thats the limit of my romming abilities . i have no clue how much you know ,but im sure its more than me . so all i can do is ask . loving the rom cant wait for the next update . thanks again
Click to expand...
Click to collapse
no need to apologize!
but thank you all the same!

andybones said:
I may be S-OFF but it came with a price-tag, 8 days of stress. Monetary value was also worth it, but being ignored for 2 days while other phones that got there 1-2 days after mine did with no response, not a great process for ME personally, please don't attack me again ppl this is MY experience and opinion.
But,
trust me bro if I knew how I'd do it.. I always do..
I have and never will mess with the audio ESP on this phone.
I could turn it too high because I have no idea what I'm doing and blow all your speakers.
I don't ever claim to be Mr. Amazing DEV either, in-fact according to XDA I am only a Recognized Contributor.
but I digress. I have limited skill. I am not one that can write original code.
I am decent with smali, but again cannot write original code, most devs can't either, in-fact prob 99%.
Does this mean I am worthless as a Developer, IMHO, no, as it's proved on the SG3/SG4.
Basically, my skill range only goes so far, I really do wish I could fix everything you guys ask for, but the reality is, I just am not that talented to accomplish the task, and I',m never embarrassed to admit it. I have an *idea* of where I would start coming from the S4 and call recording, but that entire MOD confused me, so like I said I don't want to change a value and boom there goes ur speakers lol
my notifications come in VERY loud compared to my s3/s4.. I have it set to less than half, FWIW
Click to expand...
Click to collapse
wow, in how many different threads are you going to go off topic and bring this up? You don't want to be bashed for it, stop posting about it.
Where'd your thread go about buying a java card? You make stuff disappear better than houdini.
To the OP, I have noticed this as well. I'm guessing this will definitely require root at least. Maybe devs can incorporate a fix into ROMs.
Those in the know swear an exploit is coming, and that should help things. Personally, I'm sending my phone to colorado. The guy has been 100% perfect on getting the phones s-offed and returned. I think the longest total time has been 10 days.

cool thanks for your input .

nrfitchett4 said:
wow, in how many different threads are you going to go off topic and bring this up? You don't want to be bashed for it, stop posting about it.
Where'd your thread go about buying a java card? You make stuff disappear better than houdini.
To the OP, I have noticed this as well. I'm guessing this will definitely require root at least. Maybe devs can incorporate a fix into ROMs.
Those in the know swear an exploit is coming, and that should help things. Personally, I'm sending my phone to colorado. The guy has been 100% perfect on getting the phones s-offed and returned. I think the longest total time has been 10 days.
Click to expand...
Click to collapse
I had the thread removed as there wasn't enough interest, also only Moderators have the authority to remove "stuff".

HTC 10 Speaker Crackle/Distortion...

Hi guy,
Not sure if anyone else has had this (can't find anything here, or with search engine, so starting to worry it's not software problem), but just the other night, was surfing then all of a sudden, I get this loud horn type noise from my phone... Certainly woke me up! Then stopped... Then no sooner did it stop, again it happened. I check, but my volume is almost at mute. So I close Chrome, and re-open, and haven't heard it since, but now I have noticed my speakers crackle and distort on certain frequencies.
I'm hoping this is just some software issue, that hopefully I can just update, or re-set, but I haven't come across anyone else having this problem.
Please help
Thankyou, O.

Ob1eron said:
Hi guy,
Not sure if anyone else has had this (can't find anything here, or with search engine, so starting to worry it's not software problem), but just the other night, was surfing then all of a sudden, I get this loud horn type noise from my phone... Certainly woke me up! Then stopped... Then no sooner did it stop, again it happened. I check, but my volume is almost at mute. So I close Chrome, and re-open, and haven't heard it since, but now I have noticed my speakers crackle and distort on certain frequencies.
I'm hoping this is just some software issue, that hopefully I can just update, or re-set, but I haven't come across anyone else having this problem.
Please help
Thankyou, O.
Click to expand...
Click to collapse
Do you have any mods (audio) installed ?
Are you rooted? Running a custom ROM ?
We need a little more information..
If you're completely stock then no it's not normal and I'd put my money on a hardware defect..
If you are rooted with a custom ROM and perhaps some mods installed it still doesn't sound normal and I'd try to go back to a custom but stock type ROM.
Least then you can see; if it replicates, then it's more than likely a hardware issue.
Did u push the speakers a little too much with a mod? Over amplify them or similar? Any water damage? Drops?
From the outset it doesn't look good but until you / we can answer the above we won't know more.
Hopefully it's just a mod gone wrong.
If not then it'll be a defect covered by warranty anyway..So a return to stock and RMA will get it sorted, so a hindrance but not then end of the world.
Let us know.
Sent from my HTC 10 using XDA-Developers Legacy app

dladz said:
Do you have any mods (audio) installed ?
Are you rooted? Running a custom ROM ?
We need a little more information..
If you're completely stock then no it's not normal and I'd put my money on a hardware defect..
If you are rooted with a custom ROM and perhaps some mods installed it still doesn't sound normal and I'd try to go back to a custom but stock type ROM.
Least then you can see; if it replicates, then it's more than likely a hardware issue.
Did u push the speakers a little too much with a mod? Over amplify them or similar? Any water damage? Drops?
From the outset it doesn't look good but until you / we can answer the above we won't know more.
Hopefully it's just a mod gone wrong.
If not then it'll be a defect covered by warranty anyway..So a return to stock and RMA will get it sorted, so a hindrance but not then end of the world.
Let us know.
Click to expand...
Click to collapse
Hi Dladz,
Sorry I didn't put more info in before.
I'm totally stock (running 7.0). Not running away mods, or audio changes.
I suspect that it is just that, a hardware issue, I was just hoping not. I've never had an issue with any of my HTCs' before, nor have any of my friends. The build quality has always been the best you can get.
I guess it's back to the supplier it goes :/
Thanks for the response,
O.

Ob1eron said:
Hi Dladz,
Sorry I didn't put more info in before.
I'm totally stock (running 7.0). Not running away mods, or audio changes.
I suspect that it is just that, a hardware issue, I was just hoping not. I've never had an issue with any of my HTCs' before, nor have any of my friends. The build quality has always been the best you can get.
I guess it's back to the supplier it goes :/
Thanks for the response,
O.
Click to expand...
Click to collapse
Ah that is a shame and no worries, I've skipped info before as i'm sure others have and will
I wouldn't let it put you off HTC they do make some rugged devices and I swear by them, speak to a rep and see what RMA would take then get it done mate
All will be well, this wasn't your fault, I'm just thinking what could've caused it if anything?
Playing at loud volume constantly, music or audio with frequencies which put stress on the speaker??? Nah I dunno mate, either way it's not your fault so get yourself a nice replacement
Good luck fella. :good:

dladz said:
Ah that is a shame and no worries, I've skipped info before as i'm sure others have and will
I wouldn't let it put you off HTC they do make some rugged devices and I swear by them, speak to a rep and see what RMA would take then get it done mate
All will be well, this wasn't your fault, I'm just thinking what could've caused it if anything?
Playing at loud volume constantly, music or audio with frequencies which put stress on the speaker??? Nah I dunno mate, either way it's not your fault so get yourself a nice replacement
Good luck fella. :good:
Click to expand...
Click to collapse
Thanks Dladz,
I've loved HTC from the start, and still do. I recommend them to everyone I know and meet. This is just one fault in the entire history of mine and everyone I know who has or had one! I think that is a pretty good fault rate.
I'm already hankering for the HTC Ocean ? Can't wait ?
Cheers,
O

I had this problem too on my HTC 10 one month and a half ago . I was on leedroid with nebula kernel and no other sound mod and all of the sudden the bottom speaker started to crackle and make many distortioned sounds . I suspected to be the kernel so I asked the developer , but he said that he hasn't touched anything sound related . No one , but only me, had this problem reported on kernel thread . I asked on ROM thread but the same.
Now I see that someone on purely stock had this problem. Only thing I can say is that where I live 2 months ago was a really cold winter and that affected the speaker.
I had send it back to repair services and now it's all good

Ob1eron said:
Thanks Dladz,
I've loved HTC from the start, and still do. I recommend them to everyone I know and meet. This is just one fault in the entire history of mine and everyone I know who has or had one! I think that is a pretty good fault rate.
I'm already hankering for the HTC Ocean Can't wait
Cheers,
O
Click to expand...
Click to collapse
HTC 11 will be interesting, wondering what they're going to do with the screen now that everyone is looking to go bezelless.

dladz said:
HTC 11 will be interesting, wondering what they're going to do with the screen now that everyone is looking to go bezelless.
Click to expand...
Click to collapse
I just hope they don't put the home button on the back!

It is this same issue that´s making me want to upgrade from my otherwise still great HTC One M8. A distorting top speaker that the repair shop couldn't fix (they tried 3 new speakers, to no avail). It´s very annoying and I am waiting to see if the HTC 11 ticks everything I want in a smartphone:
- Full Metal Chassis
- Stereo Front Speakers
- 64GB of UFS 2.1 Storage
- 4GG of RAM
- Support to Micro SD cards
- Snapdragon 835
- Great low light camera with IOS (like the Pixel)
- Preferably with water resistance
Otherwise, I am buying the HTC 10, which is much cheaper now since it´s been almost a year since it was launched.
I dont understand why we dont even have a Evan Blass rumor about the supposed upcoming HTC 11, that is making me a bit worried...
Cheers

I have the same problem.
Now if anyone know what is the certain solution for this problem?

stefan1234566789 said:
I had this problem too on my HTC 10 one month and a half ago . I was on leedroid with nebula kernel and no other sound mod and all of the sudden the bottom speaker started to crackle and make many distortioned sounds . I suspected to be the kernel so I asked the developer , but he said that he hasn't touched anything sound related . No one , but only me, had this problem reported on kernel thread . I asked on ROM thread but the same.
Now I see that someone on purely stock had this problem. Only thing I can say is that where I live 2 months ago was a really cold winter and that affected the speaker.
I had send it back to repair services and now it's all good
Click to expand...
Click to collapse
I am running HTC 10 Android 9.0 - lineageos 16.0 w/ latest oreo firmware and im still having problems. I have tried several other firmwares/ROMs and I feel that it is a software defect but im going to replace the speaker anyway... I'll let you know..

Out of the Box Issues

Just received this beast it feels solid but there's 2 issues I'm noticing already.
1st issue is that the screen has vertical grey lines/bars that are really noticeable on bright white backgrounds.
2nd The speakers have a high pitch sound when playing audio with Atmos on. High pitch sound goes away when turning atmos off. It actually sounds better with it off....
This sucks because sending it in for a warranty replacement all the way in Hong Kong is going to be a huge pain and really long wait.
Not sure what to do now...

Xshooter726 said:
Just received this beast it feels solid but there's 2 issues I'm noticing already.
1st issue is that the screen has vertical grey lines/bars that are really noticeable on bright white backgrounds.
2nd The speakers have a high pitch sound when playing audio with Atmos on. High pitch sound goes away when turning atmos off. It actually sounds better with it off....
This sucks because sending it in for a warranty replacement all the way in Hong Kong is going to be a huge pain and really long wait.
Not sure what to do now...
Click to expand...
Click to collapse
I have the same issues with the speakers and screen. I don't know about the screen, but the speakers are a software issue. Apparently Razer did issue an update to fix it, but I still haven't received it yet. Customer support told me that the engineers are working on updating the phones. What is your software build number and kernel?

No update here

Xshooter726 said:
No update here
Click to expand...
Click to collapse
Yeah, me neither. I have the same build number. The newest build number is NMF26X-CKH-171108.853 , It's already updating for some. For me, I'm going to wait for another week and if it's still not updating, then I'll exchange it.

vx117 said:
Yeah, me neither. I have the same build number. The newest build number is NMF26X-CKH-171108.853 , It's already updating for some. For me, I'm going to wait for another week and if it's still not updating, then I'll exchange it.
Click to expand...
Click to collapse
I'll do the same. When you talked to support did you bring up the grey lines on the screen?

Xshooter726 said:
I'll do the same. When you talked to support did you bring up the grey lines on the screen?
Click to expand...
Click to collapse
Nope, didn't bring it up, but apparently even the store display model has the same lines on the screen.

Bad speaker
Just got my phone in and the bottom speaker seems to be blown, crackling like crazy under certain sounds. Disappointed and not sure what to do now!

Can someone take a picture of the screen line issue? In all the reviews I've never seen anything like that or has anyone brought it up.

Xshooter726 said:
No update here
Click to expand...
Click to collapse
Was just about to say I haven't seen anyone get an update yet but my build number is different. The phone forced an update out of the box for me thought it would be the same for everyone :S
NMF26X-CKH-171108.853
And for what it's worth I don't have any high pitched sounds from the speakers.

Roxas598 said:
Was just about to say I haven't seen anyone get an update yet but my build number is different. The phone forced an update out of the box for me thought it would be the same for everyone :S
NMF26X-CKH-171108.853
And for what it's worth I don't have any high pitched sounds from the speakers.
Click to expand...
Click to collapse
Is your phone carrier branded?

vx117 said:
Is your phone carrier branded?
Click to expand...
Click to collapse
Yeah I got it from Three, I was thinking this might be a carrier build too since mine doesn't have the "RZR" in the middle. I don't want to be on a damn carrier build it'll screw me over at somepoint i'm sure.

Roxas598 said:
Yeah I got it from Three, I was thinking this might be a carrier build too since mine doesn't have the "RZR" in the middle. I don't want to be on a damn carrier build it'll screw me over at somepoint i'm sure.
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That makes much more sense why the build has CKH in it. It's actually good that you're on the carrier build as it is the latest build for now. The unlocked models are still on an older software build and some are experiencing the high pitch noise from the speakers when using Dolby Atmos. The latest build fixes that, but unlocked models, like mine, haven't been updated yet.

vx117 said:
That makes much more sense why the build has CKH in it. It's actually good that you're on the carrier build as it is the latest build for now. The unlocked models are still on an older software build and some are experiencing the high pitch noise from the speakers when using Dolby Atmos. The latest build fixes that, but unlocked models, like mine, haven't been updated yet.
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usually carriers get builds last or around the same time so people who got the device straight from Razer should get updates before carriers. It wouldn't surprise me down the line if we end up getting updates later just so Three can add that stupid little logo on boot -_-
Kernel on mine was also built on November 8th

Roxas598 said:
usually carriers get builds last or around the same time so people who got the device straight from Razer should get updates before carriers. It wouldn't surprise me down the line if we end up getting updates later just so Three can add that stupid little logo on boot -_-
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This is where custom ROMs come in Can't wait for development to start for this device.

FINALLY! FOund a board where people are having issues! Let me throw my hat into the ring:
5GHz wifi antenna and Mobile data 3G/LTE radios wont work. I thought Razer products took at least 3 months to break?

vile1 said:
FINALLY! FOund a board where people are having issues! Let me throw my hat into the ring:
5GHz wifi antenna and Mobile data 3G/LTE radios wont work. I thought Razer products took at least 3 months to break?
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Wow, that is definitely a defective product. Return or exchange it ASAP.

chudak25 said:
Just got my phone in and the bottom speaker seems to be blown, crackling like crazy under certain sounds. Disappointed and not sure what to do now!
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Same here (lower speaker as well)
Started RMA, they said 1-2 weeks. Tried to ask for a bit of time in case it's software but Idk, it sounds like a blown speaker to me.. I verified with my gf's that came today too, couldn't get her speakers to blow so pretty sure it's a manufacturing defect. Tried to replicate everything I did on mine.. Thought it might have been a bug within the atmos eq but still couldn't produce anything.
Amazing phone otherwise!!

vx117 said:
Wow, that is definitely a defective product. Return or exchange it ASAP.
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Yeah, they are writing me an RMA, after reading the above reply, Im thinking of just returning it and getting a Pixel 2. Im not waiting 1-2 weeks to get a replacement phone that arrived (essentially) DOA. That's ridiculous.

My phone installed the latest update straight out of the box on Friday 17th and is running the same build as Roxas598 as I am using ThreeUK too.
I Wouldn't normally ever push any speakers over 75% but to test them out I have put them to max a few times and having noticed any crackling yet.
Only issue I have had was a weird screen pixelation watching some videos on Netflix or YouTube but haven't seen it for a few days now so for now putting it down to bandwidth or codec issue at the time.
Not sure if this is a problem or not due to the way Qualcomm works however my wall charger when charging the phone from 0-25% will make a obvious humming noise, once the phone changes its battery percentage the noise does get quieter. I did contact Razer about this and they where not too sure but after 2-3 days they are sending out a new wall charger.

Roxas598 said:
Was just about to say I haven't seen anyone get an update yet but my build number is different. The phone forced an update out of the box for me thought it would be the same for everyone :S
NMF26X-CKH-171108.853
And for what it's worth I don't have any high pitched sounds from the speakers.
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that's three custom firmware running so you get wifi calling and supposedly volte but i am not sure volte working. lets hope three update their firmware as often as razer will ...