I've had the phone for around 2 months and the menu button and back buttons paint has started to come off ; has anybody else had this happen to them and do sony replace the buttons under warranty?
Nabeel_Nabs said:
I've had the phone for around 2 months and the menu button and back buttons paint has started to come off ; has anybody else had this happen to them and do sony replace the buttons under warranty?
Click to expand...
Click to collapse
Yep I have this issue as well.Wait,it isn't much of an issue,but seeing this thread made me realize that as well haha.I think that they'll place it under warranty or you'll have to pay for it if you don't have one since it is "replacing a certain part of a hardware" ~.~
Sent from my R800i using Tapatalk
Had mine for a month no sign of paint rubbing
Sent from my R800i using Tapatalk
fma965 said:
Had mine for a month no sign of paint rubbing
Sent from my R800i using Tapatalk
Click to expand...
Click to collapse
Well it may come off sooner or later.
Sent from my R800i using Tapatalk
My back button paint is coming off. Only had the phone for about a month with light usage.
Sent from my R800a using Tapatalk
Spectre51 said:
My back button paint is coming off. Only had the phone for about a month with light usage.
Sent from my R800a using Tapatalk
Click to expand...
Click to collapse
Yeah I don't like these kind of buttons because they always have these kinds of problems.
Sent from my R800i using Tapatalk
I didn't even notice that the paint was coming off from mine until I saw this thread. I have to get just the right angle to see it, had the phone for a couple months now
Had mine for like 6 months no paint "issues." How paint rubbing off is an issue with a phone I don't know. I guess it could be the tiniest bit unsightly but come on its a phone man.
Sent from my R800x using XDA App
Mines fine too. Although I'm with the dude above me, I've had some pretty unsightly phones when it comes time to upgrade
Babied mine but I use it alot and paint is coming off of Back, Home, and Menu. Things would match a bit better if Search would join them!
CZroe said:
Babied mine but I use it alot and paint is coming off of Back, Home, and Menu. Things would match a bit better if Search would join them!
Click to expand...
Click to collapse
Keep scraping the search button lol.
Sent from my R800i using Tapatalk
ahmfaris27 said:
Keep scraping the search button lol.
Sent from my R800i using Tapatalk
Click to expand...
Click to collapse
Dammit! Because it's so hard to push them without touching the screen I use my thumbnail on the bottom edge whenever possible and, yes, eventually the search button showed wear too (mostly because I programmed it for an emulator function in SNES9x Ex). Anyway, I'm trying to get warranty coverage for my alarm issue and they are trying to warn me that I will be billed $300 because of the unavoidable button paint wear. I'm serious! If anything, I should claim warranty on the button paint flaking problem alone!
Then I mentioned the battery door developing a crack where I frequently pry it off to swap batteries (I have a second Sony-Ericsson battery and an external charger) because it's another warranty complaint I have and she started trying to refuse my warranty because of that right there too! The man in the AT&T store would have swapped it out right there except that they were "out of stock." Anyway, when she said that the replacement would have no battery or battery door, I told her that it was irrelevant because I would be keeping the cracked battery door but she clearly had already written a note in the file and refused to delete it. I've never had such a stubborn RMA experience.
Related
Hey everyone
I have put in a request to get my one x replaced with phones4u due to the screen flexing issue and a creaking case. Yesterday my friend wanted to see the phone as he was thinking of getting one and he dropped it! It wasn't from much of a hight but it has left a few marks in the case...
Should this affect my replacement?
matw01 said:
Hey everyone
I have put in a request to get my one x replaced with phones4u due to the screen flexing issue and a creaking case. Yesterday my friend wanted to see the phone as he was thinking of getting one and he dropped it! It wasn't from much of a hight but it has left a few marks in the case...
Should this affect my replacement?
Click to expand...
Click to collapse
Maybe, depending on the rules of phones4u. Any pictures?
Depends how bad the scratches are and if it's really visible.
Sent from my HTC One X using XDA
They are quite visible scuffs on 2 corners
Sent from my HTC One X using xda premium
you might have some problems because they'll try to say the problem was due to you dropping the phone =\
well i've emailed my account manager to ask now, hopefully they will still swap it for me as its not related to the original fault although i guess there's no way to prove that.
If not that my phone is insured so I'll get a new handset one way or another.
body scratches shouldnt hinder the replacement as long as screws and warranty stickers are untempered.
I think its no Problem, until something is broken. I worked for 3 Years for a HTC Repair Center and we are only look for broken displays and broken Cases. Scratches makes no Problems. Good luck Man
Sry for my English
Sent from my GT-N7000 using XDA
it was dropped from around pocket hight to the floor, its left it with scuffs in the top left and bottom left back corners.
Clearly only scuffs to the casing, no cracks or anything.
TheManGer said:
I think its no Problem, until something is broken. I worked for 3 Years for a HTC Repair Center and we are only look for broken displays and broken Cases. Scratches makes no Problems. Good luck Man
Sry for my English
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse
thanks for the response, hope you're right
matw01 said:
it was dropped from around pocket hight to the floor, its left it with scuffs in the top left and bottom left back corners.
Clearly only scuffs to the casing, no cracks or anything.
Click to expand...
Click to collapse
You should be fine. If they ask about the scuffs, you don't need to say you dropped it, but just that you had it in a jeans pocket with those metal rivets and you didn't realise it was rubbing against it, or something like that.
By the way is it the grey one? If so, did it go shiny where there scuffs are?
jonstatt said:
You should be fine. If they ask about the scuffs, you don't need to say you dropped it, but just that you had it in a jeans pocket with those metal rivets and you didn't realise it was rubbing against it, or something like that.
By the way is it the grey one? If so, did it go shiny where there scuffs are?
Click to expand...
Click to collapse
already said its been dropped so i hope its ok, its the white model.
Hard to judge without pics
Sent from my HP Touchpad using Tapatalk 2
http://db.tt/71jZEnHk
http://db.tt/MK6Nb6pp
Links to pictures on dropbox above
Sent from my HTC One X using xda premium
You should be fine I read somewhere they'll class it as DOA and they don't bother with DOA phones. They'll make a claim on it or something. I could be wrong though but clearly the screen issues were the reason you were sending it back as long as that is still there you'll be fine, worse that will happen is that they'll just send it back.
EDIT: Ouch, definitely need a case as I'm just like your friend prone to dropping! No replacement housing available as well for the time being so need to be extra careful.
Ohh nasty, I think it should be fine since its getting replaced for another reason, but they could refuse since the screen flicker issue is getting fixed next OTA update
Sent from my HP Touchpad using Tapatalk 2
Slap your m8 & never again let him touch your phone
Sent from my GT-I9100 using Tapatalk
Sebianoti said:
Ohh nasty, I think it should be fine since its getting replaced for another reason, but they could refuse since the screen flicker issue is getting fixed next OTA update
Sent from my HP Touchpad using Tapatalk 2
Click to expand...
Click to collapse
Its not the flickering, its where the screen goes black and ripples when you press the edge of the phone slightly, plus the case creaks in places.
I dropped my phone yesterday when my team scored in the last minute of a cup semi final. It got trampled. Screen smashed to bits. Remarkably it still works and its still in one piece.
Screen is smashed but somehow held together and still responsive
Sebianoti said:
Ohh nasty, I think it should be fine since its getting replaced for another reason, but they could refuse since the screen flicker issue is getting fixed next OTA update
Sent from my HP Touchpad using Tapatalk 2
Click to expand...
Click to collapse
Source?
I am ordering a new genuine OEM T-989 enclosure. I have seen a lot of people replace the screen digitizer combination. I have not seen any body remove the digitizer and screen from the bezel and mid frame.
Has anybody done this?
Does anybody have any information on this?
Any help would be greatly appreciated.
Sent from my SGH-T989 using Tapatalk 2
shnn2011 said:
I am ordering a new genuine OEM T-989 enclosure. I have seen a lot of people replace the screen digitizer combination. I have not seen any body remove the digitizer and screen from the bezel and mid frame.
Has anybody done this?
Does anybody have any information on this?
Any help would be greatly appreciated.
Sent from my SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
I was going to do this till I see how difficult it is. It is almost impossible to separate the bezel from the digitizer with out breaking the screen. YouTube it.
Sent from my Galaxy SII T-mobile using xda premium
yeislak said:
I was going to do this till I see how difficult it is. It is almost impossible to separate the bezel from the digitizer with out breaking the screen. YouTube it.
Sent from my Galaxy SII T-mobile using xda premium
Click to expand...
Click to collapse
not true, all you need is a heat gun/blow dryer and a steady hand + a pry tool.
KillaHurtz said:
not true, all you need is a heat gun/blow dryer and a steady hand + a pry tool.
Click to expand...
Click to collapse
Any advice on temperature settings and adhesive replacement / pry tool?
Sent from my SGH-T989 using Tapatalk 2
I got sand paper and took all the chrome off the bezel. Come to find out the plastic is a matte black. Looks sick and my phone doesn't look like crap anymore. Looks brand new. Will post pics later if interested.
Sent from my AOKP-T989 using xda premium
yeislak said:
I got sand paper and took all the chrome off the bezel. Come to find out the plastic is a matte black. Looks sick and my phone doesn't look like crap anymore. Looks brand new. Will post pics later if interested.
Sent from my AOKP-T989 using xda premium
Click to expand...
Click to collapse
What grain sand paper did you use? And any special technique in the sanding process?
Ayodeji13 said:
What grain sand paper did you use? And any special technique in the sanding process?
Click to expand...
Click to collapse
P600 I believe. I know it was 600 tho. And no technique I didn't even take the phone apart. I took the battery door off and make sure you have a screen protector on so you don't f up your ****. Just rub he paper hard on the bezel don't be afraid. It will take about 30 to 45 min maybe an hour with breaks cus your fingers will start to burn. Use a gloves they'll help.
Sent from my AOKP-T989 using xda premium
I'm at the doctors when I get out I'll put up some pics so you can see what it looks like before you do it. Also be careful you don't get to much the dusted paint in any port.
Sent from my AOKP-T989 using xda premium
here you go
I have been thinking that if it is impossible, could you not just sand off the bezel, then Dremel out the inside screen mount of the new frame and finally epoxy the new bezel where the old bezel used to reside with plastic epoxy?
I asked some expert phone repair guys at the CPR Cell Phone Repair franchise; and they said that the screen will never ever ever ever come off unless you are either a machine or really good. They stated that they would not be able to guaranty the screens safety especially considering the heat involved.
If it is done by Samsung at all without replacing the entire digitizer and screen combo I would assume they use some kind of vacuum suction cup to pull off the screen after the proper amount of heat is applied.
Or, we could just paying Samsung the quoted 100 dollars to have it done.
This is non warranty work, so does anyone think they will mind if the phone is rooted?
Here is where you can order parts.
I don't know if they are genuine.
http://www.parts4repair.com/samsung-galaxy-s-ii-t989/
shnn2011 said:
I have been thinking that if it is impossible, could you not just sand off the bezel, then Dremel out the inside screen mount of the new frame and finally epoxy the new bezel where the old bezel used to reside with plastic epoxy?
I asked some expert phone repair guys at the CPR Cell Phone Repair franchise; and they said that the screen will never ever ever ever come off unless you are either a machine or really good. They stated that they would not be able to guaranty the screens safety especially considering the heat involved.
If it is done by Samsung at all without replacing the entire digitizer and screen combo I would assume they use some kind of vacuum suction cup to pull off the screen after the proper amount of heat is applied.
Or, we could just paying Samsung the quoted 100 dollars to have it done.
This is non warranty work, so does anyone think they will mind if the phone is rooted?
Click to expand...
Click to collapse
The pictures above you post is what I did to my phone. I sanded the bezel without even taking it apart.
Sent from my SGH-T989 using xda premium
The Bezel is part of the frame I believe. I would bet allot of money you can't get the screen of without cracking the digitizer. But, heat the top and bottom, that is where the greatest concentration of adhesive is. And watch the ribbon to the capacitive buttons because they will be stuck to the screen. You will have to disconnect them.
Sent from my SGH-T989D using xda premium
yeislak said:
here you go
Click to expand...
Click to collapse
That looks pretty cool dude. I have a question for you tho. How did you set the DPI so high? Your icons are small and thats how I want mine to be except whenever I use the DPI app from the market, it causes problems with parts of the ROM. For example the google search bar will only go halfway across the screen.
yeislak said:
here you go
Click to expand...
Click to collapse
That looks badass. Wanna do it to mine since you in Miami? jk lol
yeislak said:
here you go
Click to expand...
Click to collapse
Is that android bot doing the Hokey Pokey?
The Team Infamous project is up and running. http://www.infamousdevelopers.com
Sent from my SGH-T989 using Tapatalk 2
I just got my replacement about a week ago. I bought this phone used and without the battery door. Scuffs included. Luckily I kept the screen immaculate. None the less now that I have a mint handset and bought a battery door... the T989 sure is a smexy fellow. IMO the best looking Galaxy s2. Too bad we never got the Exynos and had to settle for the much slower s3 SoC. I:-/
Sent from my SAMSUNG-SGH-T989 using xda premium
RushAOZ said:
I just got my replacement about a week ago. I bought this phone used and without the battery door. Scuffs included. Luckily I kept the screen immaculate. None the less now that I have a mint handset and bought a battery door... the T989 sure is a smexy fellow. IMO the best looking Galaxy s2. Too bad we never got the Exynos and had to settle for the much slower s3 SoC. I:-/
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
Were running at 1.5 Ghz everyone else is at 1.2Ghz.
Sent from my SGH-T889 using Tapatalk 2
Site back up
The infamous website is back up.
http://www.infamousdevelopers.com
Just appreciating how durable this phone is. The phone's plastic rim absorbed any impact to the side, the screen can't be scratched if you drop it facedown do to the rim that you don't even notice. The back cover is so tight that you never need to worry about it poping out if it's dropped.
After 18 months I'm still loving this phone!!!
Sent from my Incredible 2 using xda app-developers app
joefrog1996 said:
Just appreciating how durable this phone is. The phone's plastic rim absorbed any impact to the side, the screen can't be scratched if you drop it facedown do to the rim that you don't even notice. The back cover is so tight that you never need to worry about it poping out if it's dropped.
After 18 months I'm still loving this phone!!!
Sent from my Incredible 2 using xda app-developers app
Click to expand...
Click to collapse
Drop ur phone on its upper right corner n report back how well u like it then. I'm on my second because my red one took a bump to hard. Yeah its durable but it sure us old.
Sent from a phone HTC forgot. Right now its running Chilly powered PAC n a lil NOS jus for fun.
joefrog1996 said:
Just appreciating how durable this phone is. The phone's plastic rim absorbed any impact to the side, the screen can't be scratched if you drop it facedown do to the rim that you don't even notice. The back cover is so tight that you never need to worry about it poping out if it's dropped.
Click to expand...
Click to collapse
Unless you drop it face down on a surface that isn't flat...
Hey guys do you think my phone will break if I smash it with a hammer?
There's only one way to find out for sure!
nitsua98 said:
Hey guys do you think my phone will break if I smash it with a hammer?
Click to expand...
Click to collapse
No go ahead a try it. I've done it perfect condition still lol
Sent from my SCH-I535 using Tapatalk 2
nitsua98 said:
Hey guys do you think my phone will break if I smash it with a hammer?
Click to expand...
Click to collapse
-_-
I've dropped my phone on its side plenty of times. Screen never cracked. Just a few white scratches and dents as a result.
If I dropped it the same way with an iPhone or a......... pretty much any other phone I wouldn't had a cracked screen.
Just appreciating durability..... no need to insult
Sent from my Incredible 2 using xda app-developers app
joefrog1996 said:
-_-
I've dropped my phone on its side plenty of times. Screen never cracked. Just a few white scratches and dents as a result.
If I dropped it the same way with an iPhone or a......... pretty much any other phone I wouldn't had a cracked screen.
Just appreciating durability..... no need to insult
Sent from my Incredible 2 using xda app-developers app
Click to expand...
Click to collapse
No insult, just a joke
I shattered my screen just by pulling it out of my pocket and lightly bumping the back of the phone against a bathroom counter corner. It survived hela drops, but that one instance of light contact with a pointed surface did it in. All well, I just need it to last me one more month and then I'm replacing it with a new phone.
My son dropped his phone once, shattered instantly! Verizon is also refusing to replace it, even though I got the extended coverage. Contract is up soon, last 2 phones with their contact!
Sent from my HTC Incredible 2 using xda premium
Since I've seen people post here saying their screen has cracked without dropping their phones, I thought I'd start a poll to get an idea of how common this is percentage wise.
RobertR3750 said:
Since I've seen people post here saying their screen has cracked without dropping their phones, I thought I'd start a poll to get an idea of how common this is percentage wise.
Click to expand...
Click to collapse
Mine is still more than fine.
Even dropped it once.
No cracks here.
Purchased since release day via website. Had it overnighted.
If you actually go through various threads and search about screens cracked without dropping, you'd get an idea on how high this percentage is... besides, it'd be nearly impossible to get everyone here to vote anyway.
It only takes a few seconds to respond. Over time, it should give me an idea.
Sent from my HTC Sensation 4G using xda app-developers app
I can imagine how a phone could crack (inner LCD) without ever dropping it or bumping it.
Simply put it in your tight jeans and sit down. There you go. That's what most of you do.
Moral of the story, don't wear tight jeans, because the screen will FLEX and cause the crack.
JoJo2211 said:
I can imagine how a phone could crack (inner LCD) without ever dropping it or bumping it.
Simply put it in your tight jeans and sit down. There you go. That's what most of you do.
Moral of the story, don't wear tight jeans, because the screen will FLEX and cause the crack.
Click to expand...
Click to collapse
Wrong. I haven't worn a pair of jeans since my short stint at trauth dairy back in fall 2006.
I feel like I'm missing something. I dropped my phone from my pocket to hardwood floors and it was fine. Then it was dropped from a dining table to a tile floor and it was fine. I was surprised to see no damage done without a case. Hopefully I won't ever drop it again though. I bought this phone since day one BTW
Sent from my SGH-M919 using xda app-developers app
...
My screen didn't crack but my bezel did, I have my replacement one already got it yesterday the T-Mobile rep did me a warranty exchange, I'm still using my normal one until I get a case for the new one. If this is for screen cracks only sorry, but I didn't like how I had the phone for a wk and the bezel cracked out of nowhere.
Sent from my SGH-M919 using xda app-developers app
And T-Mobile replaced it for that?
Typically they consider that physical damage and charge a fee on exchange.
---------- Post added at 02:03 PM ---------- Previous post was at 02:01 PM ----------
RanceedaW said:
Got mine on launch, woke up this morning with a crack at an angle from top left to mid right.
I often fall asleep with it on my chest, woke up and it was on the coffee table; guess someone seen it and put it there. Pissed off, nonetheless.
Hopefully I can get it replaced/fixed since it should still be under warranty and with the device protection bundle thing.
Ugh.
Sent from my SGH-M919 using xda premium
Click to expand...
Click to collapse
In that case with damage you need to file a claim and pay a deductible then you get one from insurance.
No cracks or scratches
Sent from my SGH-M919 using xda app-developers app
None here, either
Sent from my SGH-M919 using xda app-developers app
I had been there a couple times and the lady helped me every time she knew I'd just bought the phone, I didn't break it so I consider that a defective device
Sent from my SGH-M919 using xda app-developers app
Mine is doing great. I dropped it a few times already. First time with a crappy case that only covered the sides not the top or bottom and a couple times in my otterbox commuter.
Sent from my SGH-M919 using xda app-developers app
...
bezerker said:
Mine is still more than fine.
Even dropped it once.
No cracks here.
Purchased since release day via website. Had it overnighted.
Click to expand...
Click to collapse
same here
beside only having 9 gigs of usable internal storage, the phone has been perfect
I install car audio as a job and I always have my phone in my pocket. I tend to lean on it often with a lot of weight and when I realize it, I check my phone right away. Still haven't experienced any cracks (knock on wood). I'm using a case-mate tough case, if that helps.
Sent from my SGH-M919 using xda app-developers app
No cracks here
Dropped twice now, no cracks yet. I thank my tech21 case.
I would say that a vast majority of people with cracked screens are doing something that they are not being totally honest about...
Probably putting a lot of pressure on it in tight clothes, bumping it against a hard surface...etc etc.
I don't doubt that some may have bad luck and some sort of rare defect...but it is far from the norm.
These devices don't just spontaneously crack. Mines in my pocket all day.... no screen protector and a very slim case.... 100% perfect still.
You guys with cracked screens simply have to be more careful with your $700 toys.
NO....even more careful.
Cheers
My son just cracked his.. Dropped out of his pocket with a decent car on it.. From a sitting position
Sent from seti alpha 5
So First off my home button moves up and down http://www.androidpolice.com/2013/10/05/behold-samsungs-shoddy-crooked-galaxy-note-3-home-button-did-anyone-qc-this-thing/, very very annoying then 2nd of all on the left side you can insert paper and you can see dust just collecting on the bottom of the glass... should i go back to where i got it and return it? Love the phone btw!
xxjrsmith3xx said:
So First off my home button moves up and down http://www.androidpolice.com/2013/10/05/behold-samsungs-shoddy-crooked-galaxy-note-3-home-button-did-anyone-qc-this-thing/, very very annoying then 2nd of all on the left side you can insert paper and you can see dust just collecting on the bottom of the glass... should i go back to where i got it and return it? Love the phone btw!
Click to expand...
Click to collapse
i would bc of the dust!
I have a gap too on top between the glass and chrome bezel and also collecting dust after a few days. Seems they made the glass a little bit too small. If you're not happy return it.
Sent from my SGH-M919 using Tapatalk 4
aznmode said:
I have a gap too on top between the glass and chrome bezel and also collecting dust after a few days. Seems they made the glass a little bit too small. If you're not happy return it.
Sent from my SGH-M919 using Tapatalk 4
Click to expand...
Click to collapse
Yeah I'm going tomorrow, Hopefully they have in stock the day i went they received only 5 that day hope they got more... also if they open the new one and it still has the home problem can i also not take that one? I'll keep up to date wish me luck
xxjrsmith3xx said:
Yeah I'm going tomorrow, Hopefully they have in stock the day i went they received only 5 that day hope they got more... also if they open the new one and it still has the home problem can i also not take that one? I'll keep up to date wish me luck
Click to expand...
Click to collapse
That's probably gonna depend on the sales rep. Some will probably think you're too picky or they will understand and give you another. Also I assume they would lose sale on the other since it's been opened. But it's always worth a try. If you return it for a refund they would lose a sale as well. Good luck.
Sent from my SGH-M919 using Tapatalk 4
I had a problem with my mic on the first day I got it and they didn't give me any hassel. But I too am getting minor dust around the top near the reciever. My home button moves too but it's not too bad it does go a bit diagonal from time to time. Still love this phone though!
Sent from my SM-N900T now Free
Gap around the glass has been mentioned on here before. Expansion and contraction prevents glass cracking according to another forum member. My home button is good. With all these manufacturers tolerances I'm hesitant to swap units as the next one may have another quirk that I won't be able to live with. Cue my old Galaxy S4. Verticle lines down screen noticeable on grey backgrounds in low light. Swapped that unit 2 times. 3rd unit was same. However wife's s4 was perfect.
Sent from my SM-N900T using Tapatalk 4
So i went today and guess what... same thing gap on the side, button moving up and down they didn't want to give me another phone because they "didn't" have any more in stock which is a lie they had more they just lose sale if they open another phone, guess i have lots lots of bad luck...
Got a replacement yesterday and this one deosnt have a huge gap on top. Even all the way around.
Sent from my SM-N900T using Tapatalk
Mine doesn't have to gap but I also noticed the button moving up and down on the right side
Sent from my SM-N900T
Something that, as a phone tech, I feel the need to explain- it is NORMAL for buttons to wiggle. It is NOT a defect and NOT a reason to exchange the device. You are not going to find one that doesn't have at least some degree of movement, just due to the way these phones are constructed. The button itself is just a little piece of plastic & silicone that is aligned with the hole in the screen before the whole unit is assembled. It is not actually attached to anything, it is free-floating inbetween the digitizer and the board underneath. Even if you manage to get one that doesn't wiggle, it will eventually start to wiggle the more you use it as the materials relax.
I agree. But I think the problem is the hole is bigger than it should be so the buttons have a lot of room too move around compared to the s4. Thats just how it is on this phone. Take it or leave it. The glass is a different story as it can be off centered when put on.
Sent from my SM-N900T using Tapatalk