Galaxy Nexus and Assurion (GSM) - Samsung Galaxy Nexus

Not sure if it has been said, if so forgive me . I noticed a few people on here that already broke/ lost their phones. If your carrier uses Assurion which I believe every carrier does, the Galaxy Nexus IS semi covered just like previous Nexus phones. I have T-Mobile here in the states, as long as you have the full PHP protection on your account you can file a claim with Assurion. What will happen is you will have to purchase a new Nexus yourself but with proof of purchase they will cover the full cost minus deductible. So, the phone is $700, you pay the deductible equivalent (130 on tmous) they cut you a check for the rest so you get 570 back. No warranty coverage is provided obviously .Just thought I'd share for those that didn't know.
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Is this for a phone bought off contract? I got asurion through Verizon a few days ago and was just told there a 100 dollar deductible.
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Thanks for the info!
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triStateMindgate said:
Not sure if it has been said, if so forgive me . I noticed a few people on here that already broke/ lost their phones. If your carrier uses Assurion which I believe every carrier does, the Galaxy Nexus IS semi covered just like previous Nexus phones. I have T-Mobile here in the states, as long as you have the full PHP protection on your account you can file a claim with Assurion. What will happen is you will have to purchase a new Nexus yourself but with proof of purchase they will cover the full cost minus deductible. So, the phone is $700, you pay the deductible equivalent (130 on tmous) they cut you a check for the rest so you get 570 back. No warranty coverage is provided obviously .Just thought I'd share for those that didn't know.
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Click to expand...
Click to collapse
Do you have to send the broken phone to them? That sounds ripe for abuse and fraud otherwise.
Sent from my GSM Galaxy Nexus on TMoUS using Tapatalk

With Verizon you guys are covered because its a device that Verizon carries. This is for us GSM folks who imported their device from overseas.
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triStateMindgate said:
With Verizon you guys are covered because its a device that Verizon carries. This is for us GSM folks who imported their device from overseas.
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Click to expand...
Click to collapse
Would've been a good idea to put (GSM) in the thread title

[hfm] said:
Do you have to send the broken phone to them? That sounds ripe for abuse and fraud otherwise.
Its the same if you were to go and buy a Galaxy S2 for $529 and do a claim with them , just paying the 130 deductible so if you wanted you can do fraud on any device....you only get 2 claims per year.... I'm not 100% if you have to send it back I'll find out tomorrow when I get to work, but I wanna say that yea, you'd have to send it back.
Sent from my GSM Galaxy Nexus on TMoUS using Tapatalk
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Click to collapse
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Sweet. Thanks. So do you just call your carrier and ask for this?
Sent from my Galaxy Nexus using xda premium

nyijedi said:
Sweet. Thanks. So do you just call your carrier and ask for this?
Click to expand...
Click to collapse
No. Carriers don't insure phones, Asurion does. Now I remember this was the policy with the N1 and the S I believe as well. Just to be clear I personally have not confirmed this myself, but a few trusted sources informed us here at T-Mobile regarding this.

Double post

i called assurian.. if it is not stocked in the usa, they will not place or give you money.. they give you a similar device.. probably a sgs2 or if tmo ever hets the gnex

BiGMERF said:
i called assurian.. if it is not stocked in the usa, they will not place or give you money.. they give you a similar device.. probably a sgs2 or if tmo ever hets the gnex
Click to expand...
Click to collapse
I'm gonna talk to my DM tomorrow before the long weekend, this was confirmed by several people including him today, plus I know people that had their previous Nexuses covered this way, I'll report back. Thanks.

triStateMindgate said:
I'm gonna talk to my DM tomorrow before the long weekend, this was confirmed by several people including him today, plus I know people that had their previous Nexuses covered this way, I'll report back. Thanks.
Click to expand...
Click to collapse
previous GSM Nexus' were available stateside

BiGMERF said:
i called assurian.. if it is not stocked in the usa, they will not place or give you money.. they give you a similar device.. probably a sgs2 or if tmo ever hets the gnex
Click to expand...
Click to collapse
Better than nothing, I guess.

Related

Galaxy Nexus Gsm warranty.

I got it from Amazon today in one day shipping. Just installed my apps and love the phone already. My gs2 needs to go now.
I have two question though.
1. Do they have only one version everywhere? I know the cdma version is a different one, but are all the gsm ones alike?
2. In case I need to get warranty on this, will Samsung be providing it in USA?
Sent from my Galaxy Nexus using xda premium
Yes and no. All GSM models are the same pentaband phones.. and as for warranty your guess is as goof as mine
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I ordered through negri and they handle all warranty claims. Not sure how Amazon does it.
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brian85 said:
I ordered through negri and they handle all warranty claims. Not sure how Amazon does it.
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Click to expand...
Click to collapse
OK, I'll probably never need it but it's always nice to know that the phone is covered. Lucky you! May be I'll talk with Amazon regarding this. Thanks a lot for nice replies.
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ceo.mtcl said:
OK, I'll probably never need it but it's always nice to know that the phone is covered. Lucky you! May be I'll talk with Amazon regarding this. Thanks a lot for nice replies.
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Click to expand...
Click to collapse
You may have extra luck because Amazon is good with customer service. But they probably sourced it from one of the UK importers, so that hurts your chances also. Most people are saying that the imported versions have no explicit warranty in the states.
martonikaj said:
You may have extra luck because Amazon is good with customer service. But they probably sourced it from one of the UK importers, so that hurts your chances also.
Click to expand...
Click to collapse
yes, actually the order fulfillment its through Amazon but it its from third party seller. But the seller has pretty good reviews. I'm gonna send him a message to know more about it. Can I buy Att warranty on it anyhow?
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ceo.mtcl said:
yes, actually the order fulfillment its through Amazon but it its from third party seller. But the seller has pretty good reviews. I'm gonna send him a message to know more about it. Can I buy Att warranty on it anyhow?
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Click to expand...
Click to collapse
There are a couple threads about warranties. I think people said you can get Asurion (or any other 3rd party, probably) insurance... not sure though.

$654.00 - the cheapest?

Looking to get my hands on another Nexus after mine slipped and fell into the ocean last night. Too much liquor I suppose... You guys know anywhere cheaper than here: http://www.amazon.com/gp/browse.html?ie=UTF8&marketplaceID=ATVPDKIKX0DER&me=A1QPS08K9FKKNF
I ordered mine from here but it was $10 more when I bought it. Fast shipping and what I got was a brand new condition unit with all accessories. Nothing wrong with it whatsoever that I can tell.
http://www.ebay.com/itm/Open-Box-Un...Cell_Phones&hash=item20c0b65166#ht_1264wt_905
I don't think you'll find them any cheaper. But if you want it you'd better hurry as there are only 4 left in stock and they sell em fast.
Pay the extra and get from negri or expansys so you have warranty. If you buy from Amazon or newegg you'll only have the return or maybe just exchange period as your warranty.
Sent from my Galaxy Nexus using xda premium
I bought mine brand new on eBay for $588
@rbiter said:
Pay the extra and get from negri or expansys so you have warranty. If you buy from Amazon or newegg you'll only have the return or maybe just exchange period as your warranty.
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Click to expand...
Click to collapse
If you live in the US, you'll currently have zero warranty on the Galaxy Nexus, regardless of where you buy it.
ScooterG said:
If you live in the US, you'll currently have zero warranty on the Galaxy Nexus, regardless of where you buy it.
Click to expand...
Click to collapse
Try again.
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it's weird that the gsm model is still so pricey considering that you can get the lte model off of craigslist under $500 now.
@rbiter said:
Try again.
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Click to collapse
OK, I exaggerated. You get 15 days of warranty where you can exchange the phone. After that, you're left with a likely UK phone in the US trying to get support from Samsung. Ain't happening.
ScooterG said:
OK, I exaggerated. You get 15 days of warranty where you can exchange the phone. After that, you're left with a likely UK phone in the US trying to get support from Samsung. Ain't happening.
Click to expand...
Click to collapse
Still try again. Some of us ordered from expansys and negri for a reason. We might have to wait but we have warranty. Cheaper is not always better in this case. Thats why coreyl is laying down awesome customer service in the expansys thread.
Sent from my Galaxy Nexus using xda premium
Also because of expansys's exceptional customer service i am going to order my car dock from them. They goofed on some orders and coreyl went above and beyond making up for it. Ordering a couple accessories at a premium is the only other way to thank them.
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@rbiter said:
Still try again. Some of us ordered from expansys and negri for a reason. We might have to wait but we have warranty. Cheaper is not always better in this case. Thats why coreyl is laying down awesome customer service in the expansys thread.
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Click to expand...
Click to collapse
Yeah I'm probably just gonna buy it from Negri again. They were top notch first time around. Just need to find a decent coupon now and I'll be good to go.
Guys does the LTE version can be unlocked and used with free sim all over the world ? im currently in the US but in my country we alredy have diffrent 4G providers, it should work then right?
vitalero said:
Guys does the LTE version can be unlocked and used with free sim all over the world ? im currently in the US but in my country we alredy have diffrent 4G providers, it should work then right?
Click to expand...
Click to collapse
Nope Verizon CDMA handset only. The GSM version would be required for elsewhere
Willieumm said:
I ordered mine from here but it was $10 more when I bought it. Fast shipping and what I got was a brand new condition unit with all accessories. Nothing wrong with it whatsoever that I can tell.
http://www.ebay.com/itm/Open-Box-Un...Cell_Phones&hash=item20c0b65166#ht_1264wt_905
I don't think you'll find them any cheaper. But if you want it you'd better hurry as there are only 4 left in stock and they sell em fast.
Click to expand...
Click to collapse
This is expansys.
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Could you not just buy off contract from Verizon (yeah, $649.99 ) but still have the 1 year warranty?
Dan76 said:
Could you not just buy off contract from Verizon (yeah, $649.99 ) but still have the 1 year warranty?
Click to expand...
Click to collapse
You can't buy a GSM phone from Verizon
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joshnichols189 said:
You can't buy a GSM phone from Verizon
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Click to expand...
Click to collapse
...didn't realize it was a GSM we're looking for... my mistake.
You can find it in the $500 range used...
Have you checked CL

Just got my gsm gn. Have a few questions. Please help.

Okay so I just got my gn from amazon and I was wondering if there is any way to get insurance for this device. I'm coming from a tmo gs2 and I accidentally dropped it less than 2 weeks of owning it n it got a few dents around the edges. With that in mind I can't stop thinking about a bunch of "what if's" that might happen. Lol I love everything about this phone but I don't want to end up damaging this phone too cuz we all know **** happens.lol I'm already going to buy a case. But screens can still get cracked if it lands a certain way. Not only that. What if the phone malfunctions .would I be able to atleast send for repairs even if I can't get insurance? hopefully I didn't make a bad decision. Or would it be better if i just got the verizon one instead. At first i would've gotten the verizon one but cancelling my contract with tmo, paying the deposit fee and then buying the phone was turning out to be more expensive than just buying the gsm phone. But at the end of the day if I do have issues with this one I have now. That would be money down the drain instead of being able to get it replaced if I were with Verizon...right? Thanks in advance for any help anyone can provide.
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Your options are go without any insurance, get phone insurance or do what I did, put it on my home insurance
Damn I just realized I posted in the wrong section. Smh
I forgot to mention. I live in the US and I have t mobile. From the little help i have gotten from searches online about the insurance. I'm getting the vibe that since the phone is not released out here I have no way to get insurance? Which leads me to the other question I had, if there's a way to send for repairs if the phone breaks.
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I am also with TMobile and because you didn't get the phone from them the insurance they offer will not apply. Not sure about the homeowners insurance, worth a phone call to your agent but usually the deductibles on H/O is $500+ so that's kind of a wash.
I purchased my phone from Expansys and according to them if there is a problem (warranty) they will support what the manufacturer offers.
Good luck and be careful.
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If you search a little bit you will see a thread I started on which company will and will not cover these imported phones
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Excuse me for my blindness lol but can direct me to the thread please. Thanks
greensnow said:
If you search a little bit you will see a thread I started on which company will and will not cover these imported phones
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Click to expand...
Click to collapse
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Just get a case and screen protector. Only insurance most people need.
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Hey. Thanks a lot for the info. I went ahead n checked thru ur threads and found it. I contacted ensquared through a message asking if they covered the galaxy nexus GSM model and they called me back in less than 10 minutes and the person over the phone told me they do insure it and it doesn't matter what carrier I have or if the phone is unlocked. I asked twice to make sure cuz it sounded to good to be true n he confirmed that they do cover the phone. I feel so much better now. Thanks again
greensnow said:
If you search a little bit you will see a thread I started on which company will and will not cover these imported phones
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Click to expand...
Click to collapse
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I'm going to give them a call now myself. It was never really resolved in the other thread mentioned although I think the two should be merged for informational purposes.
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You should be able to get it covered through squaretrade. It'll cost you probably around $100 or so but I've heard good things about their service.
squaretrade will NOT cover this phone. It says so in the fine print on their website and a user here found out the hard way.
To the OP - glad I could help!
Sent from my Galaxy Nexus using XDA App
greensnow said:
squaretrade will NOT cover this phone. It says so in the fine print on their website and a user here found out the hard way.
To the OP - glad I could help!
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
squaretrade does cover this phone i have the insurance myself i paid 69.00 for one year coverage and i pay a 99.00 ded thats it not sure what the other person did but the covered mine i have it in writing and when i log in on there page it says galaxy nexus covered one year.

Galaxy Nexus $519.99 on icemonkey.com

http://www.icemonkey.com/unlocked-samsung-i9250-galaxy-nexus-16gb-black-or-white
Never bought anything from this site but I was looking through it and found the nexus for $519.99
I already for mine from dailysteals but for anyone who missed out $519.99 is a pretty damn good price and free shipping
It feels like the price for the G.Nex are rapidly falling the last few days. I've been closely monitoring prices via amazon and other third parties and it's incredible.
Probably worth pointing out that they are "a Daily Steals brand" and not a complete nobody. For whatever that's worth.
Cabal_ said:
Probably worth pointing out that they are "a Daily Steals brand" and not a complete nobody. For whatever that's worth.
Click to expand...
Click to collapse
Their reseller ratings aren't bad either. I honestly don't think that people will get outright scammed from these third parties, rather it's the issue with customer service and shipping.
chlehqls said:
Their reseller ratings aren't bad either. I honestly don't think that people will get outright scammed from these third parties, rather it's the issue with customer service and shipping.
Click to expand...
Click to collapse
And returns, warranty, and weather its been opened or not.
Sent from my Galaxy Nexus using XDA
pr3cision said:
And returns, warranty, and weather its been opened or not.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Yeah, I think I'd rather pay extra on a more reputable site and have the peace of mind.
wow... thats cheap and thers is a white version too!
I tried to order from that site but it wont let me use my credit card for some reason keeps saying paypal declided it, although I know there it plenty credit on the card.
Anyone else got it to go through?
I dont want to transfer funds from bank account via paypal on website as dont completely trust this place.
---------- Post added at 08:50 AM ---------- Previous post was at 08:47 AM ----------
they also refer to the phone as a 4g LTE Galaxy Nexus. But also refer to it as the i9250 GSM Galaxy nexus.
Order from l2d2online.com they have white or black for 575 and code tjoos gives u 2% off...they offer free shipping and ship within 24hrs...I ordered a white one for 563 a couple days ago and they shipped it the same day..40 bucks more for peace of mind is worth it to me..they have return policy and warranty..
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GilesK said:
I tried to order from that site but it wont let me use my credit card for some reason keeps saying paypal declided it, although I know there it plenty credit on the card.
Anyone else got it to go through?
I dont want to transfer funds from bank account via paypal on website as dont completely trust this place.
---------- Post added at 08:50 AM ---------- Previous post was at 08:47 AM ----------
they also refer to the phone as a 4g LTE Galaxy Nexus. But also refer to it as the i9250 GSM Galaxy nexus.
Click to expand...
Click to collapse
I've bought headphones from them before. They shipped them without notifying me but they are legit. The only complaint I have is not telling me when they were shipped. Have you added your card to your PayPal account? That is what I did.
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jonathan3579 said:
I've bought headphones from them before. They shipped them without notifying me but they are legit. The only complaint I have is not telling me when they were shipped. Have you added your card to your PayPal account? That is what I did.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Do they ship fast?
pr3cision said:
And returns, warranty, and weather its been opened or not.
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Click to expand...
Click to collapse
do you guys know if these gnex are from north america since samsung doesnt support their devices when being used in the wrong region. if this is a european gnex you going to have to send it to someone in europe and they have to send it to samsung for you.
DOHCtor said:
Do they ship fast?
Click to expand...
Click to collapse
Yeah, it was shipped within two days. It's a little scary when you don't know when its being sent. Lol. Maybe it was just for headphones though so it wasn't as important.
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I think it's a shame that the price is fallen so fast. I paid 539€, 3 months ago.
How much you have paid?
I paid $351 for mine!
Sent from my Galaxy Nexus using xda premium
What?! Where did you buy it?
neotekz said:
do you guys know if these gnex are from north america since samsung doesnt support their devices when being used in the wrong region. if this is a european gnex you going to have to send it to someone in europe and they have to send it to samsung for you.
Click to expand...
Click to collapse
They go by country for warranty. You need a receipt showing you purchased the phone in that country, as well as an address in that country for Samsung to ship to after repairs. This is why going through Negri or Expansys is a must if you want a warranty.
Sent from my Galaxy Nexus
Anthropologic said:
I think it's a shame that the price is fallen so fast. I paid 539€, 3 months ago.
How much you have paid?
Click to expand...
Click to collapse
$750 for my first one and 560 for my second one
Sent from my Galaxy Nexus using XDA
neotekz said:
do you guys know if these gnex are from north america since samsung doesnt support their devices when being used in the wrong region. if this is a european gnex you going to have to send it to someone in europe and they have to send it to samsung for you.
Click to expand...
Click to collapse
You won't have a warranty because none of these come from the US. If you want the warranty to be valid still, you have to use a reputable importer that will handle it for you. Samsung won't let you send it in directly from the US.
Anthropologic said:
I think it's a shame that the price is fallen so fast. I paid 539€, 3 months ago.
How much you have paid?
Click to expand...
Click to collapse
$565 just over 1.5months ago. This is how all smartphones are....
martonikaj said:
$565 just over 1.5months ago. This is how all smartphones are....
Click to expand...
Click to collapse
At least you didn't pay 700 5 months ago

Cheapest way to upgrade before being eligible for upgrade?

Hi, just wondering if there are any loopholes that have worked for anyone in the past.
I'm really interested in either the Nexus 4 or Note 2. I love the S2 but I dont have an upgrade until Jan 2014 and these new phones are just so intriguing. I definitely don't want to pay a non contract price for these phones, but was hoping to sell my S2 and use it to buy a new phone at hopefully a good price.
Any advice?
not sure of any loop holes. most companys make sure there are none.
i say sell the s2 and get the n4. with the price being so low its worth it.
I looked up on the sprint buyback program and they'll give you $85 for the e4gt.
Well I have three phones mine wife and daughter wife never likes upgrading so I get her upgrades with mine not cheap but it works
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Just fyi Nexus 4 does not support CDMA. So no Verizon/Sprint
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SAShady said:
Just fyi Nexus 4 does not support CDMA. So no Verizon/Sprint
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Click to expand...
Click to collapse
That's at the moment. Look at the Gnex. It was released GSM first then Verizon got it, and then Sprint. I don't think Google is that dumb to cut Verizon from getting the Nexus and Sprint has gotten the other Nexus devices aside from the Nexus One.
asd87 said:
That's at the moment. Look at the Gnex. It was released GSM first then Verizon got it, and then Sprint. I don't think Google is that dumb to cut Verizon from getting the Nexus and Sprint has gotten the other Nexus devices aside from the Nexus One.
Click to expand...
Click to collapse
I get the distinct impression that future nexuses (nexii?) will be gsm only given the widespread dissatisfaction with the update process on CDMA carriers
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mjs2011 said:
Hi, just wondering if there are any loopholes that have worked for anyone in the past.
I'm really interested in either the Nexus 4 or Note 2. I love the S2 but I dont have an upgrade until Jan 2014 and these new phones are just so intriguing. I definitely don't want to pay a non contract price for these phones, but was hoping to sell my S2 and use it to buy a new phone at hopefully a good price.
Any advice?
Click to expand...
Click to collapse
When I got my gs2 back in April I wasn't up for my upgrade till mid may. Anyway I brought it to a 3rd party sprint store and told me we could pretend it had water dmg and in that case sprint cuts you a few weeks slack and forks over the upgrade as its cheaper for them then asurian claims sending a new phone....at least that's what my rep said to me... he's a nice guy
Sent from my SPH-D710 using XDA
Ask the Sprint store about a "push through".
Sent from my SPH-D710 using Tapatalk 2
asd87 said:
That's at the moment. Look at the Gnex. It was released GSM first then Verizon got it, and then Sprint. I don't think Google is that dumb to cut Verizon from getting the Nexus and Sprint has gotten the other Nexus devices aside from the Nexus One.
Click to expand...
Click to collapse
I'm not sure there will be one, perhaps just maybe but I highly doubt it as google was left with a bad taste with their experience with Verizon and Sprint.
http://www.gottabemobile.com/2012/1...laxy-nexus-lte-wasnt-a-great-user-experience/
bleyten said:
Ask the Sprint store about a "push through".
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Any details on what this is?
Thanks!
Sent from my SPH-D710 using xda premium
I love the hardware of my epic touch but I know we can do better in regards of software. Jb leak is proof of that and what is likely to come. However I am getting tired of running gb. Having a nexus 7 tablet doesn't help my case when i get constant updates as soon as good drops new source. I am hoping I can hold out for the jb update or even a newer leak. But if not I would love to find a way to get a sg3 for cheap. And I don't really want to add another line.
Sent from my SPH-D710 using xda app-developers app
I used to always buy my phones out of contract, I would ebay my phone, get paid apply that $ towards my new phone and ship the old one out. I would usually ship the next day so I wasn't holding up my buyer.
These days I just buy from Craigslist. Picked this phone up for 240 around mid summer, I think.
" all human wisdom is contained in these two words,—‘Wait and hope.’”
BiffTirkle said:
I used to always buy my phones out of contract, I would ebay my phone, get paid apply that $ towards my new phone and ship the old one out. I would usually ship the next day so I wasn't holding up my buyer.
These days I just buy from Craigslist. Picked this phone up for 240 around mid summer, I think.
" all human wisdom is contained in these two words,—‘Wait and hope.’”
Click to expand...
Click to collapse
I agree with this, I bought my sgs2 in June for $220 off contract (used). It came in great shape and working perfectly. I'm thinking I'll keep buying phones this way - just wait for them to be ~9 months old and you can get them for the upgrade price. This way if a new phone drops that I just have to have I'm always ready with the upgrade. Also if I somehow kill my current phone I don't have to worry about carrying insurance, just use my upgrade on whatever's out.
The only thing better is direct from Google pricing, which I may switch to but I will loose some coverage in my state by leaving CDMA so I haven't decided on that yet.
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On Black Friday you can purchase the SIII for $50. You could definitely buy that, sell it along with the S2 and buy a note.
millsmillsmills said:
On Black Friday you can purchase the SIII for $50. You could definitely buy that, sell it along with the S2 and buy a note.
Click to expand...
Click to collapse
Wait. $50 out of contact?
or let more rephrase. I wouldn't get the $50 price because I'm not eligible for upgrade until 1/14 right?
Sent from my SPH-D710 using xda premium
I've heard that people sold their current phones on Craigslist, used that money towards buying out the rest of their contract then upgrade.
Or sell on Craigslist and use that money towards buying one you want on Craigslist. Either would cost around the same
Sent from my SPH-D710 using Tapatalk 2
I wonder what happened to calling the retention center and threatening to leave the sg2 and the countless problems the ICS update I would think would be a great bartering chip to try and get retention to let you upgrade to the sg3 either cheap or for nothing.
Sent from my Nexus 7 using xda app-developers app
cp320703 said:
... that future nexuses (nexii?) will be gsm only given the widespread ....
Click to expand...
Click to collapse
Took 4 years of Latin so I had to point it out
"Nexi"
http://en.m.wiktionary.org/wiki/nexus#Latin
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cas8180 said:
I wonder what happened to calling the retention center and threatening to leave the sg2 and the countless problems the ICS update I would think would be a great bartering chip to try and get retention to let you upgrade to the sg3 either cheap or for nothing.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Hah, I can assure you, after 20 phone calls, they don't give a **** about their customers.
I've had my account open with sprint since 1991.
There are 5 lines on the account.
They have made ~$50,000 from my family.
Yea, no, I will switch to anything better as soon as possible.

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