Maybe this is more of a general ICS question but I'm not sure where else to ask it. I just bought a VZW GN and I'm getting it up and working but one thing is really bothering me. I have 2 gmail accounts, one general with talk enabled and one business account (google apps) with talk disabled. I have the account settings set to sync e-mail and calendar from the google apps account. However, google talk CONSTANTLY informs me that it was unable to sign in on the google apps account.
I use google talk quite a bit, but only on my personal account. Is there away to remove my business account from google talk? or at least stop the automatic sign on? This was never a problem in my previous android phones.
You should be able to disable the automatic sign in through settings. Don't forget to log off as well.
Another way around this is to wipe the phone, and then add your personal account to the device first. With every Android phone, the first gmail account to be added becomes the default GTalk account, plus it is the main market account. In the past (before you could switch market accounts), if you accidentally used the wrong account during initial setup, you had to wipe the phone to fix it. Now that market can handle multiple accounts, I think you only have to wipe to fix the default gtalk account.
I don't even know if it's possible to sign in more than one Gtalk account? If not, then you have to wipe and start over, making sure that the account you want to use for gtalk is your first account on the phone.
At least, that's how it's always worked with gingerbread and earlier. I don't know about ICS just yet (my GNex is charging and i'm avoiding setup until I get home).
Hey guys,
I've been messing around with this off and on all day. From what I can tell, ICS logs into multiple Gtalk accounts simultaneously. This would be great except for the fact that one of my accounts has Gtalk disabled.
@ Ves - I cannot find in settings where to disable automatic sign on. I can see the "sign out" option, but the account I'm trying to disable the automatic sign on for is already signed out (since it can't sign on). Still, I pushed it and it is still trying to reconnect quite frequently. I've been in and out of these settings all day so if I'm blind and another Nexus user found the option please tell me where it is!
@ ZPrimed - I actually did add the personal account (with Gtalk enabled) to the phone first. I added my work e-mail second. I am pretty sure what you are talking about was how I set up my Gingerbread phone before but now since there seems to be multiple signon to Gtalk it is adding both accounts to it and I still can't figure out how to remove one!
FYI, I think the failed sign ons are due to the fact that I am consistently losing 4g coverage every 30 mins or so (it's been this way since last week on my Thunderbolt) and the phone is trying to sign back on both Gtalk accounts when a connection returns.
Hmm. I have two accounts as well, gapps and standard, but my situation is reversed. I own the gapps domain, so I use talk on my gapps account, and my gmail account is just along for the ride. The gmail account is my spambin, or I use it when stupid websites feel that a hyphen is invalid in an e-mail address (my gapps domain has a dash in it). I don't really use it for anything else, i only sync mail and calendar on it.
I'm still using my Stratosphere right now, and on it the only account signed in to talk is my gapps account, and I can't find any way to enable the other account at all (i.e. I think gingerbread may be limited to one talk account, period).
Once I switch over to the nexus tonight I'll take a look and let you know what I find though.
asty said:
Hey guys,
I've been messing around with this off and on all day. From what I can tell, ICS logs into multiple Gtalk accounts simultaneously. This would be great except for the fact that one of my accounts has Gtalk disabled.
@ Ves - I cannot find in settings where to disable automatic sign on. I can see the "sign out" option, but the account I'm trying to disable the automatic sign on for is already signed out (since it can't sign on). Still, I pushed it and it is still trying to reconnect quite frequently. I've been in and out of these settings all day so if I'm blind and another Nexus user found the option please tell me where it is!
FYI, I think the failed sign ons are due to the fact that I am consistently losing 4g coverage every 30 mins or so (it's been this way since last week on my Thunderbolt) and the phone is trying to sign back on both Gtalk accounts when a connection returns.
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Click to collapse
My apologizes. I took another look and saw the option wasn't there on the GN. It's on the SGS2 as I took a look there. Mistook the option for each version.
Still weird that Google Talks keep trying to reconnect when you've chosen "Sign Out".
Have you tried activating the chat in Gmail then log in from your phone, wait a bit then sign out. Then go back to Gmail and disable it again.
Hey guys,
I asked the admin of our gapps domain very nicely to enable chat so i could try to fix my phone. once he enabled it, i was immediately able to sign on to gtalk thru the nexus, then select "sign out". This stopped the automatic sign on attemps. he disabled chat on the domain again and the phone seems to not mind. this seems to have solved my problem. thanks for the advice!
Related
I've upgraded my account to Gmail and now need to change the phone as it's not receiving emails due to being set to my old googlemail.com domain. Is there any way of doing this without having to hard reset the unit?
I know I can add it as a 2nd account but that doesn't allow calender sync and I wanna clean phone...
Hard reset only at them moment, annoyingly enough.
my girlfriends hero has the same issue. it has android 1.5 and she wont let me flash a new rom on it so she is getting annoyed with it because of this gmail/googlemail fiasco. Nevermind, il just say sorry it needs a new rom...
couldn't you simply remove the accounts and readd?
can't be done due to embedded linked data - I just reset the phone and set it up again (which I'll do again tonight once I've baked an MCRr2+App2SD)
Just change your account back to @googlemail.com if you can't be arsed with a reset. You only gain Picasa sync anyway.
I wanted the gmail.com as it's quicker to type! I'm lazy!
Even if you are officially @googlemail you should be able to use @gmail in all incoming and outgoing mail - works for me
Correctamundo.
I do the same thing, my account is officially google
mail
But if I use gmail instead I still receive and send all my emails.
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And if you change to gmail.com, googlemail.com will continue to work too.
I cannot be bothered. I use googlemail.com for entering credentials I don't need to enter again (such as e-mail), after all it's the actual username and gmail.com for logging into forums/giving out to friends etc...
Despite resetting my account to @googlemail and doing a factory reset on the phone, I discover today that both online and on the phone I am @gmail - without a word from Google!
Cunning little devils - makes you wonder what else they are doing with our phones that we don't know about?
I found that you often had to make the account switch a couple of times for it to actually register.
easily done in android 2+ but 1.5 i cant seem to find a way of removing/readding accounts.
nevermind.... its strange that it stopped working even though both gmail and googlemail work regardless...
A slightly lengthy attempt to summarise the (often contradictory) advice on this issue.
The problem: Google is allowing UK users to change from @googlemail addresses to @gmail. Many users report persistent messages that google talk authentication has failed and downloads from the market are freezing.
How to make the change (READ the rest of this before you do!): Login to your Google mail account and go to settings/account. You will see a small link offering the option. Some users report a need to do this twice before it 'sticks'. (Baed on my experience, I suspect the change takes some time to propagate - see final note here). You can reverse this change in the same way.
Solutions (or not!)
1. There is no 100% reliable way to change the gmail account details on your phone without a factory reset.
Some users recommend clearing the Google Apps data from within Apps Manager which then prompts you to set up the account details again. This option is grayed out for many
Some have recommended changing your account password. For me this did not allow me to change all the account details on the phone
2. You can set up a second gmail account on the phone with the @gmail details. However this may not allow you to delete the @googlemail account although some have suggested it does. You will recieve copies of all emails on both accounts!
3. Do a factory reset. Back up all your data, take a deep breath and go for it! Seriously, this did not actually result in a lot of work for me as I don't have a truckload of apps on the phone. You have the choice of reverting to the @googlemail account (which is what I did) or setting up with the new @gmail details. From what I can gather the latter approach does not result in problems with re-installing paid for apps - but no promises!
NOTE: You will receive email sent to either @googlemail or @gmail on your old @googlemail account so you could just start using @gmail as your address and forget about the problem!
...and finally. Having gone through all of the work associated with a factory reset to @googlemail, I discover that Google has reset my account to @gmail anyway and everything seems to be working OK! I do wonder if changes to accounts are propagating very slowly. (I also wonder if Google knows what it is doing, but that's another story)
Hope this is some help
I had this problem and corrected it by reverting back to @googlemail.
But what gets me is that considering how widespread this problem is, is the overwhelming silence from Google.
NineToTheSky said:
I had this problem and corrected it by reverting back to @googlemail.
But what gets me is that considering how widespread this problem is, is the overwhelming silence from Google.
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Click to collapse
Probably because most UK Desire owners have phones from Orange, and they've removed Google Talk (although they've handily left the service running!), so this isn't going to be a problem for them. Also, a lot of people have always known that you could always ignore the `googlemail` thing and use gmail.
Why bother?
Any email sent to [email protected] is received by [email protected] anyway..
Fon22
Why bother? Because, as the OP says, if, in the UK, you change you address from googlemail to gmail, you won't be able to download anything from the App Market.
is there anywhere we can ask google to provide android switchover instructions?
You know you don't have to put the @ when setting up an account.
When I set up both my G1 and my Desire I just signed in with the Google user name.
Just to add my bit, I'm a Google apps account owner, my domain is not gmail or googlemail its simply hosted by Google and even though I've done nothing its stopped working for me also on my desire. I get the same googletalk auth error and can't download anything from the apps store either.
Interestingly, even from my pc, if I goto googletalk it won't let me in either, yet email and other Google apps like docs and calendar work no bother. Selecting Google talk gives a 404 unauthorized.
Plus side:
Picasa web albums now sync
Just to add my bit, I'm a Google apps account owner, my domain is not gmail or googlemail its simply hosted by Google and even though I've done nothing its stopped working for me also on my desire. I get the same googletalk auth error and can't download anything from the apps store either.
Interestingly, even from my pc, if I goto googletalk it won't let me in either, yet email and other Google apps like docs and calendar work no bother. Selecting Google talk gives a 404 unauthorized.
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I got exactly the same as this, after everything working brilliantly for 3 days!! I have now setup a gmail account to sign the phone up with and the turn all sync off for it, thrn setup my Google for domains and setup the calendar through exchange and everything is working fine...its a big faff, but it will works well: )
I did do a lot of reading and apparently Google for domains doesn't work with Google talk full stop... BUT why work for days with no problems!! Stupid!!
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Let me start off by saying that this issue has had me running in circles going batsh!t crazy for weeks now. Generally speaking, Exchange contacts and mail worked for me right out of the box using the built in Sense Mail and continued to work through several iterations of the Fresh ROM. Definitely occasional issues but all in all it worked. And, since I was constantly experimenting with new ROMs, I always just assumed it was me who had done something when syncing stopped working.
That said, after weeks of no tweaking Exchange Mail suddenly stopped working and despite all efforts I can't get it to work well again. Moxier, Roadsync, and Touchdown all work without a hitch. And, even the AOSP Email app I used when trying out Cyanogen continued to sync despite the occasional "connection error." Unfortunately, I would really prefer to use the built in Sense Mail app and hope someone here can help me fix whatever it is that is not working.
What Works and What Doesn't:
Exchange Mail - If I delete the account and start over I can nearly always set the account up but, on occasion get continuous "Failure, Try Again Later" dialogs. Once set up, the phone immediately starts trying to sync. The most frequent result at this point is no mail shows up but the syncing icon will spin for hours to no avail. However, if I go to view the folders, I can see my different folders which are clearly from my exchange account. However, sometimes after I set the account up and it starts syncing, some mail WILL start to show up in the inbox (10-20 messages) but then stop while the sync icon spins indefinitely.
Exchange Contacts - Always worked and continues to work
Exchange Calendar - From the very beginning had "connection timeout socket" issues but so I use a workaround using Google Calendar Sync. I am perfectly fine with this workaround so, if it can't be fixed it is no big deal.
Numerous times I have tried
-deleting and re-adding the account
-changing up the sync options
-wiping the phone and re-flashing ROM's (including stock)
-Using apps that prevent the phone from locking
-screaming and yelling
If anyone can help I would be very grateful. I also attached a logcat that ran this morning.
http://dl.dropbox.com/u/4716709/Log.txt
hmmmm...
For clarification:
After a hard reset, no rooting, no ROM, just a plain stock 2.2 EVO, you cannot sync Exchange mail? Contacts are OK, and Calendar requires workaround?
I would check with your IT dept and see if they have any restrictions on device synchronization. Ensure they are running at least Exchange 2007, and try having them delete the synchronization from the server-side.
I would test on a different EVO, preferably one that has never been rooted or flashed. Does your account sync, or can you duplicate the symptoms?
Fully stock EVO has the same inconsistencies. I'm on my second EVO due to a screen issue with the first one and was traveling so didn't root the new one for about a week and had same issues. Additionally, there is someone in our IT dept with an EVO who has had the same issues but, lacking my perseverance (or stupidity) gave up for touchdown.
It seems to be completely isolated to the HTC Mail app because even if I install the AOSP Email app on a Sense Rom I can sync email fine. Unfortunately, the AOSP Email app has little functionality in comparison and what I like most is the full screen widget of the Sense...
okolowicz said:
Fully stock EVO has the same inconsistencies. I'm on my second EVO due to a screen issue with the first one and was traveling so didn't root the new one for about a week and had same issues. Additionally, there is someone in our IT dept with an EVO who has had the same issues but, lacking my perseverance (or stupidity) gave up for touchdown.
It seems to be completely isolated to the HTC Mail app because even if I install the AOSP Email app on a Sense Rom I can sync email fine. Unfortunately, the AOSP Email app has little functionality in comparison and what I like most is the full screen widget of the Sense...
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Check your settings for SSL and TLS. Maybe something is off there. Also check how much mail you are trying to sync and the size of the mails you're trying to download. These are all in the account settings.
Also find out if your IT dept has changed anything on their end. I had issues when upgraded from Exchange 2007 to Exchange 2010, it could be something related to that also...
Perhaps you can provide your settings and we can take a look. It's hard to pinpoint a problem without specific info.
there are some good suggestions in the thread already, but I have something relatively basic you could try. At anytime after deleting your exchange info, did you ever go into manage applications and see if there was any data still in the mail app, and if so, did you try to clear the data and cache before reloading your exchange info?
Regarding the amount of mail I am trying to sync, I've tried the default 14 days down to 3 days with no difference in reliability. I've also tried changing up the allowed size of emails from anywhere between 10kb and entire mail but still no consistency.
The settings I use are pretty straight forward and haven't messed around too much because I haven't seen to many areas to tweak. The server address is mail.companyname.com and the domain is companynameI've tried with and without the SSL box checked which has made no real difference.
What makes it frustrating is the inconsistency. For example, yesterday I deleted and set the account up again with another combination of settings and email started syncing almost immediately. But, as is typical, after syncing the first 20 messages or so nothing else showed up and the sync icon spun indefinitely. And, contacts of course synced without issue.
If there are other settings you recommend me looking at, please let me know.
fachadick had an excellent suggestion. I've seen similar sync issues when the local cache remains even after having removed the account (client-side), or if a particular mailbox in Exchange was previously synced with a Windows Mobile device (server-side).
1. Try removing the account from your EVO, and wiping out the local cache in Settings - Applications - Manage Applications (the 'All' tab). Check every app that is associated: Calendar, Calendar storage, Calendar Sync Adapter, Contacts Storage, etc, etc
2. Have your IT dept delete any and all sync relationships on the server side.
After these two items, reboot your phone, wait a while, and try again. Question: what version of Exchange does your company run?
So, back when I first got my Incredible, my Google apps account didn't work with checkout, google voice etc... so to effectivly use my phone I had to also use my true gmail account.
When I look into Accounts & Sync, as I understand it, the FIRST google account listed is the first one assigned to the phone.
Mine are ordered as:
[email protected]
[email protected]
HOWEVER, my gtalk is signed into mydomain.com's account. Back when the first 2.2 leak came out, I did a wipe and fresh install of 2.2 (after dutifully performing a nandroid) and could not get GMAIL to be my first account and still use gtalk with mydomain.com.
Is there a trick to this? Some special order/way to sign into gmail first, but attach these add-on apps (i.e. voice and gtalk) to my google apps account?
TIA for any tips...
I'm "ok" right now, but there WILL be a time when I want to start fresh, and when I do that I worry I'll never get it set back up the same way I am now.
I *could* just use my apps account, except I purchased a few apps and would hate loosing them / having to re-buy them and/or asking all the developers for refunds so I could repurchase under my apps account.
I just picked up an M9 from Verizon over the weekend and set up both my personal and work Google accounts. Coming from an S3, I'm not very familiar with Lollipop yet. The phone apparently thinks that my work account is my main account, and every app seems to default to using it.
For instance, in Chrome, I'm automatically signed in with my work account. I do not recall ever being asked which one to use. If I switch to my personal account, close the tab, then open a new one, I'm signed into my work account again in the new tab.
In other apps as well, my work account is default and I have to manually switch to my personal account using the drop down box.
Any ideas on how I can make my personal account the default?
You can go into each accounts sync settings and put a check next to that box.
For example, I have my Mothers account on my phone cause she's not a techie. I just want her Gmail to sync so I have a check next to just her Gmail account.
I hope that helps.
I don't think that the sync settings have anything to do with it. Besides, I need to have my work account synced up with at least mail, calendar, contacts, docs, etc.
I figured out how to properly switch accounts in Chrome. I should have completely signed out of my work account in the Chrome settings rather than through the "switch account" link at the bottom of the Google search results page. Once I did that, I was able to sign in with my personal account.
Edit: Chrome sync for my work account was turned off the entire time.
ajgonzales said:
I don't think that the sync settings have anything to do with it. Besides, I need to have my work account synced up with at least mail, calendar, contacts, docs, etc.
I figured out how to properly switch accounts in Chrome. I should have completely signed out of my work account in the Chrome settings rather than through the "switch account" link at the bottom of the Google search results page. Once I did that, I was able to sign in with my personal account.
Edit: Chrome sync for my work account was turned off the entire time.
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When you started the phone setup, did you put your work Gmail account in first? If so, that's probably why. I would suggest removing your work Gmail, then add it after a reboot. My hope here is that the personal account takes over a the primary, as I don't think you can do it any other way.
Edit: I've also read that your only hope may be a factory reset... But I would recommend the above method--you may also want to open chrome, play store, and other g-apps prior to adding your work account back.
No, I set up my personal account first. But yeah, I might have to try that and see if it works.