Went to Verizon today and talked to a rep about the Nexus. He said he had gotten an email today stating that Thursday was the launch date. I asked if he had any in stock. He showed me a stack of 10 behind the counter, opened one and let me play with it - only while powered off. He wrote my name and number on a sticky , put it one one of the boxes, and said he would call me if anything changed but, barring that, he would see me Thursday at 10:00. Sweet!
I remember when a rep told me the release date was on the 9th. I've given up on when this phone will finally be released. Just hope it's soon already.
Yeah I stopped in one myself too. She had just had it out showing another guy so I messed around with it while we shot the ****. They still have the date set at the 15th, but I'm having a hard time believing it's going to come. We're 18 hours away from release and they still haven't told stores to put out demos, or even started advertising. The signs just aren't indicating the phone is imminent. I really hope it comes, but the pessimist in me is saying no way.
I still say we do a class action against Verizon for mental anguish
Joebroni said:
Yeah I stopped in one myself too. She had just had it out showing another guy so I messed around with it while we shot the ****. They still have the date set at the 15th, but I'm having a hard time believing it's going to come. We're 18 hours away from release and they still haven't told stores to put out demos, or even started advertising. The signs just aren't indicating the phone is imminent. I really hope it comes, but the pessimist in me is saying no way.
Click to expand...
Click to collapse
~39 hours?
Sent from my samsung gt i9250 which is in the wrong state.
My Verizon store just called me regarding the nexus. I missed it and it went to voicemail and didn't leave any details but wanted me to call back if still interested.
Sounds good.
Plus demo units are supposed to go out tomorrow.
-sent from temp HTC Rezound waiting for Galaxy Nexus
player911 said:
My Verizon store just called me regarding the nexus. I missed it and it went to voicemail and didn't leave any details but wanted me to call back if still interested.
Sounds good.
-sent from temp HTC Rezound waiting for Galaxy Nexus
Click to expand...
Click to collapse
back alley. 11PM. come alone.
pukemon said:
~39 hours?
Click to expand...
Click to collapse
Yeah lol. Movie had me distracted. Another thing, I haven't signed up for email lists before on a phone release, but shouldn't they be announcing to us that the phone is coming on X date, not the day of?
This is the internal email going around a couple sites from vzw about the 15th
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oh hell yeah, the white RAZR!!!... And looks like Savannah's in for a treat
Joebroni said:
Yeah lol. Movie had me distracted. Another thing, I haven't signed up for email lists before on a phone release, but shouldn't they be announcing to us that the phone is coming on X date, not the day of?
Click to expand...
Click to collapse
I signed up for the email alert for the Droid Incredible, I got the email stating it was out 1 week after it's release date so I wouldn't count on that as a sign of release.
I hope that this turns out to be the biggest blunder in vzw history, I'm a loyal vzw customer but this is ridiculous. Maybe blame it on all the forums... who knows, but this thing is going to have so many bugs and then it will be a solid wave of nothing but complaining. Mark my word!!!!
Sent from my ADR6425LVW using xda premium
mrksbrd said:
I hope that this turns out to be the biggest blunder in vzw history, I'm a loyal vzw customer but this is ridiculous. Maybe blame it on all the forums... who knows, but this thing is going to have so many bugs and then it will be a solid wave of nothing but complaining. Mark my word!!!!
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
I take it you weren't there for the Droid RAZR launch. they made the biggest deal out of that thing and pulled the whole 11/11/11 11AM bit. they had these red lines/dividers in front of the stores in anticipation of all these people showing up for it...
at my local Verizon no one was in line for it 5min before they opened and apparently didn't even sell any that day(most other stores were similiar to).
Joebroni said:
Yeah lol. Movie had me distracted. Another thing, I haven't signed up for email lists before on a phone release, but shouldn't they be announcing to us that the phone is coming on X date, not the day of?
Click to expand...
Click to collapse
You'd think so. I signed up for Razr alerts as well. Got an alert the day it went on sale, not the day preorders started, not before, after the phone was already for sale they finally sent an email.
Lol. I texted him back and he said they just got word that its own Thursday.
-sent from temp HTC Rezound waiting for Galaxy Nexus
I keep getting mixed feelings about this. I get all hopeful that it will launch and then it doesn't. This is some pretty concrete evidence but we saw "definite" dates in Verizon's systems before. Just taking this with a grain of salt and hoping that we get an official OK from Verizon tomorrow.
I think someone loosened the cap on the salt shaker....and now there are grains of salt EVERYWHERE
As long as it comes out before the end of the year, why does it matter? They never stated anything more then that....
Sent from my ADR6425LVW using XDA App
Can any other rep confirm this ???? My source within Verizon can't....
mexiken said:
Can any other rep confirm this ???? My source within Verizon can't....
Click to expand...
Click to collapse
i have confirmation that there is a 100% probability that it may be available on the 15th(possibly).
Related
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Does this mean I will be able to use my upgrade by December 31st? Or what? Kind of confusing. lol
P.S. I knew they were ending Premier, just didn't know if they'd give me an early upgrade or not.
Is everyone else getting this wording in their mail?
I thought it had been pretty well established that the "New For You" program was for employees only. Unless, of course, you are one.
Anyway, it does sound like that upgrade will be available to you up to 12/31/2012.
Wonder if that's for Gold only and if I can still go Gold somehow...
Yes, you have all of next year to use your upgrade. There is a short window where if you actually use the upgrade on 10/1/2011 or before, you'll have another upgrade 11-12 months later, at which point the subsequent upgrade will be 20 months later.
daneurysm said:
I thought it had been pretty well established that the "New For You" program was for employees only. Unless, of course, you are one.
Anyway, it does sound like that upgrade will be available to you up to 12/31/2012.
Wonder if that's for Gold only and if I can still go Gold somehow...
Click to expand...
Click to collapse
I'm talking with a Rep. He stated that my upgrade is and still will be on 7/01/2012 after December 31st. Not sure why the wording was selected in this mail from Sprint. lol
sfhub said:
Yes, you have all of next year to use your upgrade. There is a short window where if you actually use the upgrade on 10/1/2011 or before, you'll have another upgrade 11-12 months later, at which point the subsequent upgrade will be 20 months later.
Click to expand...
Click to collapse
Wait... Now I am confused. I'm a Premier Gold account, and I used my annual upgrade on 9/16 (phone activation on 9/22). I read the letter I got as "if I was eligible, I could use it until," but you imply that I may actually have one more upgrade next September?
Overstew maybe u caught wdm's attention
Sent from my SPH-D710 using xda premium
Gold ppl get one last one up until dec 2012 once you use that then its 20 months.
I'm gold so I got it confirmed that I still have my upgrade for a year from now
Sent from my Samsung Galaxy S2
Oops. I read the entire thing wrong. LOL I thought it said December 2011. Now it all makes sense.
Dalmus said:
Wait... Now I am confused. I'm a Premier Gold account, and I used my annual upgrade on 9/16 (phone activation on 9/22). I read the letter I got as "if I was eligible, I could use it until," but you imply that I may actually have one more upgrade next September?
Click to expand...
Click to collapse
Sorry I misread the original letter. If you are *already* qualified for your Premier Gold upgrade, and you use it by 10/1, you'll get 1 more premier upgrade at 11-12 months, after which you'll be on the 20 month upgrade cycle. If you don't use or don't qualify until after 10/1, then after your next upgrade, you'll be on the 20 month upgrade cycle.
The OP doesn't qualify until next year, so this doesn't apply to him.
I know this is an old thread, but we are now into 2012 where previous Gold members should be getting their last upgrade. Sprint refuses to give me mine unless I provide this letter. Has anyone else had trouble with using your last upgrade before the end of this year?
According to this FAQ, it's clear to me that I still get an upgrade since I did the last one in June 2011.
http://premier.sprint.com/premierupdate/faq.php
DeLorean thread!
Seriously though. Have you talked to retentions? That's the way I would go. Although I did hear that they have done away with retentions? There's a number floating around somewhere here with a number straight to retention center. I'm mobile so can't find it right now. Did you actually receive the letter like the OP? Or saying they won't do it because you didn't get it?
---Jay--- From the GNex
rbardos said:
I know this is an old thread, but we are now into 2012 where previous Gold members should be getting their last upgrade. Sprint refuses to give me mine unless I provide this letter. Has anyone else had trouble with using your last upgrade before the end of this year?
According to this FAQ, it's clear to me that I still get an upgrade since I did the last one in June 2011.
http://premier.sprint.com/premierupdate/faq.php
Click to expand...
Click to collapse
According the my account on the website, I'm still eligible for an upgrade on 9/1/12, which is one year after I got my ET.
Sent from my SPH-D710 using XDA
Order your phone online
Sent from my SPH-D710 using Tapatalk 2
Dalmus said:
According the my account on the website, I'm still eligible for an upgrade on 9/1/12, which is one year after I got my ET.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
Similar here. I got my E4GT last september and I'm eligible for an upgrade in 33 days according to the sprint store website. Don't remember the exact dates of the upgrade and when I got the phone, but it would be about a year apart.
I'm just hoping a new phone comes out that is actually worth using my upgrade... I do like the S3, but it's just not that big of a jump tech wise as I'd like if I'm going to be stuck for two years!
Sent from my SPH-D710 using XDA
I'd like another one of these letters, I got one last year and it said to use it by end of Dec 31st. Maybe another will come around.
Sprint SGS2 EPIC 4G Touch rockin' The Blu Kuban while posting with RU's custom tapatalk theme... RUJELUS? Go TeaM VeNuM!!
Not that we didn't already know this, but I figured it'd be something to post. Was chatting to a Sprint person (or robot, not sure) about the picture compressing issue (which he said he reset and would be fixed in about 15 minutes) and at the tail end, I asked when they would be releasing ICS for the Epic 4G Touch and he said "it will be releasing in the mid [middle] of the year", meaning this month or next month (probably this month).
Just thought I'd share, although it may or may not mean much.
(Mind you, I'm already aware of the official leaks from Samsung, but I was just curious.)
Updated:
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i really cant understand how in the states,sprint got the gs2 first and we are dead last to get ics
manny1983nyc said:
i really cant understand how in the states,sprint got the gs2 first and we are dead last to get ics
Click to expand...
Click to collapse
No US carrier has gotten ICS for the GS2 yet, aside from the unlocked version
Looks like we'll be waiting till August unless this lady doesn't know what she's talking about.....
batting1000 said:
Looks like we'll be waiting till August unless this lady doesn't know what she's talking about.....
Click to expand...
Click to collapse
I'd go with "that lady doesn't know what she's talking about"
Sprint customer service reps have very little knowledge regarding software releases.
Esoteric68 said:
I'd go with "that lady doesn't know what she's talking about"
Sprint customer service reps have very little knowledge regarding software releases.
Click to expand...
Click to collapse
Yeah, lol. Just figured I'd ask though
The manager probably told everybody to say the software update is in August so when people likely get it a month or two early they cant complain.
someguyatx said:
The manager probably told everybody to say the software update is in August so when people likely get it a month or two early they cant complain.
Click to expand...
Click to collapse
Exactly, under promise and over deliver, typical sales practice.
Yeah, given the maturity of FD26, there's no way it'll be another 3 months.
Most likely the system says mid-year, so the rep was assuming the end of summer to be safe.
Sent from my SPH-D710 using Tapatalk 2
Boy, it sure would be nice if they dropped it tomorrow after the S3 announcement.
Would be great but I doubt it.
--
I agree with the sales thing Esoteric
kbizzle said:
Boy, it sure would be nice if they dropped it tomorrow after the S3 announcement.
Click to expand...
Click to collapse
I'm hoping the exact same. I bet it's between 5/4/12 - 5/10/12 for sure. Let's see.
Omar04 said:
I'm hoping the exact same. I bet it's between 5/4/12 - 5/10/12 for sure. Let's see.
Click to expand...
Click to collapse
I could deal with that too.
I'd rather have them do that than over promise which is what they usually did in the past.
I'm thinking official release may be June or July. The way these software releases usually go, sprint may have the final product by next week, but they will want to push their newest ics phones first, trying to get people to resign contracts and fork out some cash. Then the update is "conveniently" released after a month or 2 of new phone sales. Hopefully I'm wrong though.
Sent from my SPH-D710 using xda premium
j_shelton1988 said:
I'm thinking official release may be June or July. The way these software releases usually go, sprint may have the final product by next week, but they will want to push their newest ics phones first, trying to get people to resign contracts and fork out some cash. Then the update is "conveniently" released after a month or 2 of new phone sales. Hopefully I'm wrong though.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Hope you're wrong. but whatever it comes when it comes.
If it does take until August then sprint needs some better techs. There would be no reason for a delay that long. The leaks we have now are 99% good to go, I could not image what would take them so long.
rujelus22 said:
If it does take until August then sprint needs some better techs. There would be no reason for a delay that long. The leaks we have now are 99% good to go, I could not image what would take them so long.
Click to expand...
Click to collapse
completely agree with you.
Remember, it IS a business. They have your money already and they definitely want to dangle the shiny new temptation in front of you for a while first. If you don't bite, fine.. Here's your update to ICS. Eventually. Cause we love you.
http://www.theverge.com/2012/7/6/31...porarily-suspended-while-appeals-court-issues
Now there's a temporary stay on the temporary injunction.
tempo-ception, it is.
good deal... now open sales back up so I can buy it!!
Kohawk09 said:
good deal... now open sales back up so I can buy it!!
Click to expand...
Click to collapse
They're probably just gonna hold off until they can start selling them with 4.1. Its only gonna be a week anyway.
martonikaj said:
They're probably just gonna hold off until they can start selling them with 4.1. Its only gonna be a week anyway.
Click to expand...
Click to collapse
Figured they might. Personally I'd like to just order it now, know i have it, then flash JB myself... Seems they announced they were going to start selling again when they had 4.1 ready to go... but that decision was made prior to this revelation. Business sense to me says just start selling again.
Kohawk09 said:
Figured they might. Personally I'd like to just order it now, know i have it, then flash JB myself... Seems they announced they were going to start selling again when they had 4.1 ready to go... but that decision was made prior to this revelation. Business sense to me says just start selling again.
Click to expand...
Click to collapse
They're selling so few of these things it really doesn't matter honestly. Sad, but true.
They said they'll resume selling next week, with 4.1 preloaded. We'll survive.
martonikaj said:
They're selling so few of these things it really doesn't matter honestly. Sad, but true.
They said they'll resume selling next week, with 4.1 preloaded. We'll survive.
Click to expand...
Click to collapse
You're not the one walking around with an old ass flip phone because of this BS...
Kohawk09 said:
You're not the one walking around with an old ass flip phone because of this BS...
Click to expand...
Click to collapse
You'll still survive.
bozzykid said:
http://www.theverge.com/2012/7/6/31...porarily-suspended-while-appeals-court-issues
Now there's a temporary stay on the temporary injunction.
Click to expand...
Click to collapse
That is not right. The verge must not have any lawyers on staff. The 9th Circuit issued two orders; 1) there will be no temporary stay on the tab 10.1, 2) before they act on the GNex (as in suspend the temporary injunction or not) they want a reply from Apple by July 12.
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matt30 said:
That is not right. The verge must not have any lawyers on staff. The 9th Circuit issued two orders; 1) there will be no stay on the tab 10.1, 2) before they act on the GNex (as in suspend the temporary injunction or not) they want a reply from Apple by July 12.
Click to expand...
Click to collapse
You're looking at the order for the tab not the one pertaining to the GN.
matt30 said:
That is not right. The verge must not have any lawyers on staff. The 9th Circuit issued two orders; 1) there will be no stay on the tab 10.1, 2) before they act on the GNex (as in suspend the temporary injunction or not) they want a reply from Apple by July 12.
Click to expand...
Click to collapse
Actually they do have at least one writer that is a lawyer. And what is wrong with their article? They stated that Apple has to respond before the judge will decide on keeping the ban before trial.
Kohawk09 said:
Figured they might. Personally I'd like to just order it now, know i have it, then flash JB myself... Seems they announced they were going to start selling again when they had 4.1 ready to go... but that decision was made prior to this revelation. Business sense to me says just start selling again.
Click to expand...
Click to collapse
Google isn't bound by the order, AFAIK. They are probably changing the firmware and didn't want people waiting / getting upset that the phone they ordered isn't shipping for another 3 weeks, so they took down the order form.
This whole thing is such a mess.
Sent from my Galaxy Nexus
bozzykid said:
Actually they do have at least one writer that is a lawyer. And what is wrong with their article? They stated that Apple has to respond before the judge will decide on keeping the ban before trial.
Click to expand...
Click to collapse
I actually didn't read the verge article until just now.
But there are 2 stays at issue here. There's an immediate stay which lasts from today until whenever the court has an opportunity to read Apple's reply (2 weeks probably). Then there's a temporary stay pending appeal which would last from the end of any immediate stay until appeal (several months, maybe years).
The immediate stays were decided but the temporary stays were not.
The orders pertaining to the GN are broken into two parts as visible on the courts website. The part you snipped from the PDF was for the galaxy tab case which has a different court file number. If you'd actually read the one PDF included in the verge article and the other from the courts website you will see the article is correct. That the preliminary injunction pertaining to the galaxy nexus is temporarily stayed until apple responds by July 12th and until the court reviews the response and makes a decision.
matt30 said:
Google isn't bound by the order, AFAIK. They are probably changing the firmware and didn't want people waiting / getting upset that the phone they ordered isn't shipping for another 3 weeks, so they took down the order form.
Click to expand...
Click to collapse
they are bound by the play store though. We could throw out 10 different scenarios, but its all speculation and assumptions. I'm just looking forward to a new device, so naturally impatient
IMHO, this is what Sammy/Google need to do...
Sell as many as possible at or just above cost to blow out as many units as possible before the ban takes effect again. I'm sure there would be quite a few sold along the way to the ban again... at least they could sell thru what ever inventory they might have. Just to get it into as many hands as possible. They could even ship them with IDs from the IO conference so Jelly Belly would be OTA automatically.
I dunno... don't want to sound like a fan boy but Apple would probably claim predatory pricing or something.
I placed my order in the play store on July 3rd...and just recently found out about this ban lol! Damn you apple for delaying my order!!
looks like its back for sale... but seems they adjusted the estimated shipping to "Ships when Available" when its in your cart..
O well, purchased and hopefully in the queue. Hopefully it will ship sooner than their estimate of 2-3 weeks.
Kohawk09 said:
looks like its back for sale... but seems they adjusted the estimated shipping to "Ships when Available" when its in your cart..
O well, purchased and hopefully in the queue. Hopefully it will ship sooner than their estimate of 2-3 weeks.
Click to expand...
Click to collapse
That's sad for me, my friend leaves the US on 18th and he was gonna get it with him! I want the GNex so bad! Any suggestions?
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium
Does anyone know when they're going to be available to order again? I've been on Googles waitlist for awhile now, there's no ETA. and i sent them an email yesterday and they replied back with this..
Hi Jeremy,
Thanks for getting in touch with Google.
I understand that you'd like to purchase a new Pixel phone. I know how curious you would be right now, however, as the system states, you'd have to wait till the product is delivered to you. The shipping is based on the location, area and the type of city you're in. We don't have information about the shipping of an order. It's based on the Estimated delivery date issued to you. As you've already got the information about the delivery, that is the best date we could give you at the moment.
I wish we had any additional facilities, however, as the company has its own policies, we wouldn't be able to deliver the product to you in short period of time.
I hope you understand our limitations.
If you have any more questions, please reply to this email. I'm happy to help!
Thanks!
Mike A
Click to expand...
Click to collapse
I have a feeling I'm gonna run out of time with the note 7 and wanted to go with the xl, but i can't wait forever.
Anyone have any insight?
Check nowinstock website and run the page refresh extension with "out of stock" phrase alert.
They've had them available for ordering on and off every week. They had many last week, in stock lasted for days.
Good news, I did google chat with a product specialist and they checked the warehouse and said the Pixel XL will be back in stock at some point in time before this week ends (when it happens it will probably sell out again, so pay close attention to it)
Shouldn't i get a notification from them that they're back in Stock if I'm in the waiting list?
slickromeo said:
Good news, I did google chat with a product specialist and they checked the warehouse and said the Pixel XL will be back in stock at some point in time before this week ends (when it happens it will probably sell out again, so pay close attention to it)
Click to expand...
Click to collapse
Hopefully that means Verizon will be getting an influx of XL's too. I'm starting to worry that I won't get my preorder before I go on vacation in December.
slickromeo said:
Good news, I did google chat with a product specialist and they checked the warehouse and said the Pixel XL will be back in stock at some point in time before this week ends (when it happens it will probably sell out again, so pay close attention to it)
Click to expand...
Click to collapse
I think that "specialist" lied to you. I have been watching and the website hasn't showed them in Stock all week
ibcody said:
Hopefully that means Verizon will be getting an influx of XL's too. I'm starting to worry that I won't get my preorder before I go on vacation in December.
Click to expand...
Click to collapse
I take that back. Just got an email from nowinstock saying they had silver 128s back in stock. Finally got mine ordered
8pm EST 11/182016
Pixel XL Very Silver 128gb, Really Blue 32gb, Quite Black 32gb in stock for ordering. Ships November 23rd.
Go get them while they are hot!
JTProuhet said:
I take that back. Just got an email from nowinstock saying they had silver 128s back in stock. Finally got mine ordered
Click to expand...
Click to collapse
As did I. Cancelled my Verizon order and should be getting my Silver 128gb XL in next week!
Did any of you guys spring for the accidental protection deal?
clockcycle said:
8pm EST 11/182016
Pixel XL Very Silver 128gb, Really Blue 32gb, Quite Black 32gb in stock for ordering. Ships November 23rd.
Go get them while they are hot!
Click to expand...
Click to collapse
Where were you getting that info?
JTProuhet said:
Where were you getting that info?
Click to expand...
Click to collapse
I checked Google Store, 10:49pm est still available.
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clockcycle said:
I checked Google Store, 10:49pm est still available.
Click to expand...
Click to collapse
Gotcha. I got mine ordered. The way you posted it made me think you were copying and pasting it from somewhere
I order my pixel xl around November 5th~8th (can't remember when exactly) and google told me it would be delivered at around December 15th-19th. Today I got an email that they've already sent it and that it coming till the 22th. I signed for the accidental protection deal cuz I'm not a careful person :S I hope it pays off.
JTProuhet said:
Gotcha. I got mine ordered. The way you posted it made me think you were copying and pasting it from somewhere
Click to expand...
Click to collapse
Congratulations!
tried to register on that site (nowinstock) and it told me that they don't accept emails from that provider....It's a gmail!??? oh well...so much for setting an alert. looking for a Quite Black 128gb XL... manual refreshed it is...
EDIT: Got it figured out. col site, never knew it existed...
Does anyone have any idea why it takes so long to restock these phones? Why are not cargo ships full of them unloading every day? I would guess some component is in short supply?
And an observation, why did google make a useless 32G model with no expansion slot? If they made a 64G and 128G model there would be a lot less problems. Of course most people would probably buy the 64G model and they would not get to sell the $100 upgrade.
Anyone get any confirmation on it yet. I'm having a lot of stupid obvious issues....like no IMEI #/no date.blah.blah stuff...and yes I submitted everything properly
I have had to call twice already and they say it approved but emails say denied.
I am having a similar issue. It says the date of purchase is not on the receipt but it is clearly on there. I am not sure what their deal is. I haven't called yet but I am expecting to be screwed out of the projector mod in the end.
It went through for me. I received a confirmation email from Motorola. I've had three Z2s but this is the only one I've submitted. I'm using the Sprint model purchased from Best Buy.
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Mine has been received, but not validated yet
donosaur said:
I am having a similar issue. It says the date of purchase is not on the receipt but it is clearly on there. I am not sure what their deal is. I haven't called yet but I am expecting to be screwed out of the projector mod in the end.
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had the same thing i called and found out you have to wait till you have had the phone activated for 14 days before you can submit your application for the premotion
jerrycoffman45 said:
had the same thing i called and found out you have to wait till you have had the phone activated for 14 days before you can submit your application for the premotion
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That makes sense, I submitted 8 days after purchase. Were you able to resubmit and get approved?
I can till next Tuesday they said that they would resubmit it for me but I don't trust them that much so I will do it myself
Sent from my Moto Z (2) using Tapatalk
There processing is driving me crazy... They are lucky the darn mod is awesome...lol
Mod Promo
donosaur said:
I am having a similar issue. It says the date of purchase is not on the receipt but it is clearly on there. I am not sure what their deal is. I haven't called yet but I am expecting to be screwed out of the projector mod in the end.
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Click to collapse
Mine has been received and validated. Waiting for shipping confirmation.
Update:
I got a your package has been shipped email with a tracking #. But when I checked the tracking # on the Fedex website it said that the shipment was cancelled by the shipper. Now waiting for a reply from Motorola.
I too am having issues. Free projector was what knocked off the fence on buying this phone. So I got rejected and the reason given was something to the effect of wrong item chosen. Called 800 number and they could not tell me why rebate was denied. Opened a ticket in the online help and received a quick reply. But he could not tell me why either. Luckily I had mentioned that I had not yet activated the phone to my number. His first reply to my inquiry said something about having to activate phone to receive rebate. Sent a reply (AND resubmitted exact same paperwork) in which I asked four questions INCLUDING WTH was up with being required to activate phone. It does not mention that at all in the terms. Never heard back. Sent several messages without any more responses. Finally a week later I called again. Really raised hell . She had no idea why I was rejected. But did tell me that the requirement to activate phone was a T Mobile one. I called BS. Ordered rebate from Motorola and it was their terms online. Never got a clear answer. Last thing she said was pretty much that my re-submittal would be processed when it was processed. Hung up pretty pissed off.
But she did give me an email address for corporate. Blasted them a message complaining about my experience. Got a reply that day telling me I was approved for the rebate. "Please wait the original 4-6 weeks". Pretty sad experience.
I did check link again and the reason for the denial had been changed to wrong paperwork submitted. Which was not at all the case.
I had no issues with mine, just hope it doesnt take the 4-6 weeks and comes sooner instead. that's a long time to wait...
My third attempt finally got approved(by email confirmation) after multiple calls to Moto.
Might make out on all the hassle because I now have 2 different tracking IDs that say mailed. I think they may have messed up my first attempt because I called and went off when it got declined and I made them manually fix it..but never got any type of confirmation and was told to resubmit by a different administrator.
T-Mobile told me getting the phone on JUMP was eligible for the promo. I get the phone, submit the paperwork, and don't hear anything until the denial came in the mail. It said the model wasn't eligible for promo. I was pissed. I contacted Moto and they said leased phones aren't eligible. Total BS! It shouldn't matter to Moto how I bought the phone. I will never fall for a Moto Promo again.
hawkye said:
T-Mobile told me getting the phone on JUMP was eligible for the promo. I get the phone, submit the paperwork, and don't hear anything until the denial came in the mail. It said the model wasn't eligible for promo. I was pissed. I contacted Moto and they said leased phones aren't eligible. Total BS! It shouldn't matter to Moto how I bought the phone. I will never fall for a Moto Promo again.
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It makes no sense that leased phones wouldn't be eligible, because that's basically the only way to get a phone through Sprint, and we're advertising the promotion as well.
slaytanic said:
It makes no sense that leased phones wouldn't be eligible, because that's basically the only way to get a phone through Sprint, and we're advertising the promotion as well.
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That is exactly what I told them. It is still a sale for Moto and it brings a new Moto customer. I bought a couple mods already and now I wish I would have waited. I have never been turned down for multiple Samsung promos. I might just give my Moto to my kid and grab the Note 8 with the 360 Camera instead.
Finally got a shipment tracking number!!
On 9/11 mine was received. Waiting for the validation. Might be a while I bought it on 9/11 so gotta wait those 14 days
I got mine today, it really heats the phone up, even with the brightness turned down
Sinterion said:
I got mine today, it really heats the phone up, even with the brightness turned down
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Just curious. When did you submit your claim? I submitted mine on 8/13 and my status still only states "Received".
Got mine today. My last submit was 9/11 and after validation it should be there within two weeks. FedEx delivery was pretty quick