Call screen going black - Samsung Epic 4G Touch

Just a little heads up, I don't know if anyone has faced similar problems, but I just had to replace my phone on warranty, because as soon as i place a call, the screen would go black, and never wake up, leaving me unable to hang up or work automated systems
If I was helpful, give thanks
Sent from my Epic 4g Touch

The Odom Project said:
Just a little heads up, I don't know if anyone has faced similar problems, but I just had to replace my phone on warranty, because as soon as i place a call, the screen would go black, and never wake up, leaving me unable to hang up or work automated systems
If I was helpful, give thanks
Sent from my Epic 4g Touch
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I'm confused by this.. well not so much the problem and replacement, that all made sense. but the asking for thanks... that confuses me :-\
Sent from my SPH-D710 using xda premium

probably a malfunctioning proximity sensor

nacron said:
probably a malfunctioning proximity sensor
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That would be my guess. The phone goes black so you don't press buttons with your face and is supposed to come back on when pulled away...for those that were not knowing what the issue was
Sent from my SPH-D710 using xda premium

Gene_Bailey said:
I'm confused by this.. well not so much the problem and replacement, that all made sense. but the asking for thanks... that confuses me :-\
Sent from my SPH-D710 using xda premium
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Click to collapse
Haha its my xda all sig reminding n00bs that there's a button there
If I was helpful, give thanks
Sent from my Epic 4g Touch

nacron said:
probably a malfunctioning proximity sensor
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Click to collapse
It indeed is. As I noticed that the screen will come on if I put the sensor right next to a light bulb, but goes dark the second its even 4 inches away from the bulb
If I was helpful, give thanks
Sent from my Epic 4g Touch

Related

Evo 4g screen discolored

Odd thing happened today. Twice today I woke my phone, the display turned on in a washed out/smeared green color. Cycling the power button fixed the display. I'm concerned that this telltale sign of hardware failure. Anyone seen this before?
Sent from my PC36100 using xda premium
Greubin said:
Odd thing happened today. Twice today I woke my phone, the display turned on in a washed out/smeared green color. Cycling the power button fixed the display. I'm concerned that this telltale sign of hardware failure. Anyone seen this before?
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
you're in the epic touch thread. Are you meaning to post this question here?
funny you should mention this, today I turned on my screen and it was all red, turning it off and back on again fixed it. It kinda reminded me of the render function in CM 7
smark72 said:
you're in the epic touch thread. Are you meaning to post this question here?
Click to expand...
Click to collapse
Nope sorry I posted in the wrong forum...MOD please delete thread.
This happened to me right after I got my Epic 4G Touch from Best Buy. It hasn't happened anymore since then though.
If only this was the evo forum
Wow..EPIC fail...lol
Get it? Lololol
As my 5yr old.."pwahiceless dada"
Sent from my PC36100 using xda premium

Capacitive menu button activating by itself

So a few times a day my phone will start bugging out, vibrating and the same menu that would pop up if you pressed the menu button would come up. I find it pretty weird, I can't reproduce it but it comes and goes.
Sent from my SPH-D710 using Tapatalk
Same with me.
Send from my SGSIIE4GT using the XDA app for Android
This kinda sucks because I have a feeling it's a hardware issue, I'm over my 14 days and I'm scared that I might get a phone with LOS. Damn I thought I almost got away with a problem free epic.......
Sent from my SPH-D710 using Tapatalk
Same is happening to me, I made a thread about it and no help, might be a hardware issue.
Sent from my SPH-D710 using xda premium
tonight mine freaked out a little bit but not exactly the same as yours. My phone appeared to freeze up for a few seconds and then anytime I pressed any of the capacitive buttons the voice talk app would say "what would you like to do?" I had to reboot it to get it to stop.
Krnla said:
Same is happening to me, I made a thread about it and no help, might be a hardware issue.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I Google's it a bit and it looks like others have this issue as well. It used to only happen once a day but lately it's more often. Issue seems to be getting worse. I know for sure tho when I bring it to sprint it won't happen at all and I'll have to argue with them.
Sent from my SPH-D710 using Tapatalk
sorry for ressurecting an old thread. but anyone with a fix for this? i swear this hasnt happened untill like my 15th day lol..
someone help!
Im having the same problem.. But I can watch my menu open and close on its own. I cant figure it out to save my life. I got this oct 15th its now nov 4 th.. If I go to our sprint store & get a hassle, someone will be eatin this phone..
Sent from my SPH-D710 using xda premium
Well front desk girl almost ate this phone.... I felt kinda bad abt it afterwards.. Repair guy stayed behind the glass window... So after some pressure, they decided it was a hardware issue with the touch screen, an replaced the phone.
Sent from my SPH-D710 using xda premium
Yea, I get this issue every now and then. Some of the ROMs give me less frequency, but it always seems to happen again.
jmcghee1973 said:
Well front desk girl almost ate this phone.... I felt kinda bad abt it afterwards.. Repair guy stayed behind the glass window... So after some pressure, they decided it was a hardware issue with the touch screen, an replaced the phone.
Sent from my SPH-D710 using xda premium
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Click to collapse
congrats on getting a replacement. unfortunately, im outside my 14- and 30-day period so i suppose im stuck with this issue
anyone with any more info on this? Mine starting doing this recently.
Factory Reset was a no fix.
This started happen to me too, my home button gets "stuck" when i press the power it would take a screen shot. I hope its not a hardware issue, i really baby my phone. I am calk rom 2.0. Also i belive samsungs warrenty should cover it for free.
Sent from my SPH-D710 using XDA App
ranchosteve said:
This started happen to me too, my home button gets "stuck" when i press the power it would take a screen shot. I hope its not a hardware issue, i really baby my phone. I am calk rom 2.0. Also i belive samsungs warrenty should cover it for free.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
Damn, that doesn't sound right. I wouldn't wait if it happens anymore. If you don't have insurance, will they charge the $100 deductible?
Sent from my SPH-D710 using xda premium

[POLL]Did you know that holding power will do a hard shut down?

Why bother taking your case off, or wearing out the battery cover clips, or move more the necessarily?
This has never failed me.
Yes. To be honest, though, I always thought that it was power+volume up.
nope, just one button.
badname said:
nope, just one button.
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Click to collapse
Good to know. Might give my volume buttons another couple minutes of life in the long run...haha
and knowing is half the battle...
badname said:
and knowing is half the battle...
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Click to collapse
G.I. Joooooooooe!
Sent from my ICS SPH-D710 using your mom.
did not know that
I actually just assumed it did.. Every other piece of computer technology I own does this.
Sent from my SPH-D710 using XDA App
I don't believe you
Holding it down for around 10 seconds will also do a soft reboot.
You can also open up your dialer and punch in *#350# to do a full reboot.
Thanks for the tip, as a new E4GT and Droid user all these tips and tricks are helpful!
you would think this would be a universal feature on all electronics by now.
badname said:
Why bother taking your case off, or wearing out the battery cover clips, or move more the necessarily?
This has never failed me.
Click to expand...
Click to collapse
Wait, what? This is news to people? Every phone and computer I've ever owned does this. And it's listed in the manual for our phone. I'm sorry, is this supposed to be a joke I'm missing or something?
I'm sure it's to inform people who didn't know.
Sent from my SPH-D710 using xda premium
beezar said:
Wait, what? This is news to people? Every phone and computer I've ever owned does this. And it's listed in the manual for our phone. I'm sorry, is this supposed to be a joke I'm missing or something?
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Click to collapse
When people are shocked that you can "quickly and easily" adjust the brightness of your screen by sliding your finger across the notification menu, then yes, this is definitely ground-breaking news.
Any owner's manual typically holds a few nuggets of awesome like this.
blackroseMD1 said:
G.I. Joooooooooe!
Sent from my ICS SPH-D710 using your mom.
Click to expand...
Click to collapse
I thought I would be the only one to get that reference! Lol
Sent from my SPH-D710 using xda premium
Considering Netflix locks the phone up all the time, yes, I knew this day 1.
Is this for real?
JohnCorleone said:
I thought I would be the only one to get that reference! Lol
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Mr. Body Massage machine, GO!
there is so many little things this phone can do that completely amaze me lol still finding out more to, coming from a samsung moment

Capacitive touch buttons

So are three buttons here to stay or is there a chance phones in the future will go back to having four capacitive touch buttons ie Epic Touch, Evo, 3D, etc?
Sent from my EPIC TOUCH!
ubigred said:
So are three buttons here to stay or is there a chance phones in the future will go back to having four capacitive touch buttons ie Epic Touch, Evo, 3D, etc?
Sent from my EPIC TOUCH!
Click to expand...
Click to collapse
Well the shouldn't be any buttons at all. Google was pushing for all on screen. And I believe Google should make them customizable
Sent from my SPH-D710 using Tapatalk 2
caketime said:
Well the shouldn't be any buttons at all. Google was pushing for all on screen. And I believe Google should make them customizable
Sent from my SPH-D710 using Tapatalk 2
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Click to collapse
I wish they would use the AOKP navigation bar options. You can basically do whatever you want with that.
Sent from my SPH-D710 using XDA
caketime said:
Well the shouldn't be any buttons at all. Google was pushing for all on screen. And I believe Google should make them customizable
Sent from my SPH-D710 using Tapatalk 2
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Click to collapse
Well do you think the GS4 will have four or three like the GS3?
Sent from my EPIC TOUCH!
I think the whole on-screen button thing is kind of unnecessary. All it does is take up screen space and makes the bottom bezel/margin of the phone look bigger than it needs to be.
Sent from my SPH-D710 using xda premium
Chew DZ said:
I think the whole on-screen button thing is kind of unnecessary. All it does is take up screen space and makes the bottom bezel/margin of the phone look bigger than it needs to be.
Sent from my SPH-D710 using xda premium
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Click to collapse
Well, looking at it from a different perspective, that space would be taken up by buttons anyway.
Also, it can help ease engineering the design of phones as it doesn't require having to plan for fitting those components there.
And finally, it's one less piece of hardware that can fail on you.
Sent from my SPH-D710 using xda premium
ubigred said:
Well do you think the GS4 will have four or three like the GS3?
Sent from my EPIC TOUCH!
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Click to collapse
im confused why you would ask for a forum member's input on a phone that succeeds another phone that isn't even fully released yet.
cnstarz said:
im confused why you would ask for a forum member's input on a phone that succeeds another phone that isn't even fully released yet.
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Click to collapse
Maybe because this is an open forum where people are encouraged to ask questions, give opinions and basically share their experiences. It isn't beyond the scope of possibility that a new phone has people looking even further down the road at the next new phone and wondering what it might be like.
I swear you're starting to remind me of those grumpy old men who are always yelling "hey you kids, get off my lawn!".
ubigred said:
Well do you think the GS4 will have four or three like the GS3?
Sent from my EPIC TOUCH!
Click to expand...
Click to collapse
I would say if Google begins to push it enough there will be no buttons. But if they decide to have buttons again and apple shuts up or Samsung just doesn't care there will be 3 buttons again.
Sent from my SPH-D710 using Tapatalk 2

Phone won't boot, vibrates

I cannot turn on my phone at all, the Samsung logo comes up, screen blacks out and the phone just vibrates once every couple of seconds. If I'm lucky the phone will sometimes boot up but freezes and turns back off. It's nearly impossible for me to boot into recovery and do anything as the phone shuts off seconds later. Anyone have any advice, I've looked all over and only found one other person with this problem and no fix
Are you doing the combo correctly, release power after vibrate continue holding volume keys? Did you drop the phone causing this? Try pulling battery first then try recovery
Sent from my SGH-T989 using xda premium
Read this thread. This person had similar symptoms. Ended up being a faulty power button. He sent it in to mobiletechvideos.com and they fixed it!
http://forum.xda-developers.com/showthread.php?p=29016555
Sent from the pink Unicorn from the Darkside.
Someone on here recently had the same problem.. It ended up being a faulty power button..
Sent from my SGH-T989 using xda premium
LoopDoGG79 said:
Read this thread. This person had similar symptoms. Ended up being a faulty power button. He sent it in to mobiletechvideos.com and they fixed it!
http://forum.xda-developers.com/showthread.php?p=29016555
Sent from the pink Unicorn from the Darkside.
Click to expand...
Click to collapse
Lmao great minds think alike
Sent from my SGH-T989 using xda premium
rymanh said:
Lmao great minds think alike
Sent from my SGH-T989 using xda premium
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Click to collapse
Or we are both spending way to much time on XDA!
Sent from the pink Unicorn from the Darkside.
LoopDoGG79 said:
Or we are both spending way to much time on XDA!
Sent from the pink Unicorn from the Darkside.
Click to expand...
Click to collapse
I hate to say it but your right.. I got the Android app and I compulsively check it all day.. Lol. Time to find a new hobby I guess lol
Sent from my SGH-T989 using xda premium
rymanh said:
I hate to say it but your right.. I got the Android app and I compulsively check it all day.. Lol. Time to find a new hobby I guess lol
Sent from my SGH-T989 using xda premium
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Click to collapse
+1
Sent from the pink Unicorn from the Darkside.
Now that I'm playing around with it, it makes perfect sense that its the power button. Thanks guys
:good:
Thats exactly what was wrong with mine. I just got it exchanged
Sent from my SGH-T989 using xda app-developers app
I had this issue before. Battery was completely dead. I just charge for a while and it was fine. Same also happened to a friends and she let hers charge and it was fine.
Fly2Deaf said:
Thats exactly what was wrong with mine. I just got it exchanged
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
I'm guessing that it's a fairly common thing
I joined the darkside while riding a unicorn
otter5 said:
I cannot turn on my phone at all, the Samsung logo comes up, screen blacks out and the phone just vibrates once every couple of seconds. If I'm lucky the phone will sometimes boot up but freezes and turns back off. It's nearly impossible for me to boot into recovery and do anything as the phone shuts off seconds later. Anyone have any advice, I've looked all over and only found one other person with this problem and no fix
Click to expand...
Click to collapse
yea im having the same problem with my phone and its for sure not the battery or the power button.
---------- Post added at 07:18 PM ---------- Previous post was at 07:13 PM ----------
FloggingChamp said:
yea im having the same problem with my phone and its for sure not the battery or the power button.
Click to expand...
Click to collapse
i also tried running unbrick on it and that didnt do it either
LoopDoGG79 said:
Read this thread. This person had similar symptoms. Ended up being a faulty power button. He sent it in to mobiletechvideos.com and they fixed it!
http://forum.xda-developers.com/showthread.php?p=29016555
Sent from the pink Unicorn from the Darkside.
Click to expand...
Click to collapse
yeah, that thread had helpful info. i tried the one guy's suggestion of gently working a tiny flat-head screwdriver around the power button, and it fixed my issue.
hopefully it won't come back too often, but at least i know what it is (faulty power button) and can send it in for repairs if need be. at this point, i'm just relieved i have another chance to backup my data!
well, the issue came back, and working a screw driver around the button isn't solving the problem. it'll go away for a very short period of time, and then come back.
more recently, i've started losing settings for open apps when the phone reboots randomly. freaking awesome. just lost my handcent settings, and can't figure out where the config file/db is so i can restore it from a backup. looks like i'll have to spend another hour or more fully customizing the blasted thing again.
Its gotta be a bad motherboard I had same issue and Samsung warranty it out and fixed it for free or you can find em on eBay i just bought a used one for 90 and works perfect
Sent from my SAMSUNG-SGH-T989 using xda premium
Power button could be stuck again. I fixed mine my flicking it with my finger every second and finally my phone would start up again. Guess screw driver would have been easier, haha. Would work for a month then the same issue would start again. Do you happen to use a D30 case?
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
I had the same problem because I used the d30 case haha
Sent from my GT-P3113 using xda premium

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