[PROBLEM] screen locks when making calls. - Xperia Arc Q&A, Help & Troubleshooting

hi,
when i make or recive a call the screen locks and cant be torned on back.
the only way to turn the screen back on now is to pull the battery out and then back in.
i tried to do defulat reset for settings, but it didnt work.
can someone please tell me what can i do to solve this promlem?

Is the proximity sensor ok?
Sent from my Anzu

how can i check this?

Is it covered up at all? Some cases can cover it, so the screen is always off in a call.
It's the little dark, shiny, oval shape to the left of the earpiece.

Related

Constant Notification Popup in Call

So whenever I make or receive a call, after I take the phone away from my ear, the notifications window is open. It's become quite annoying to have to click the OK at the bottom of the window for EVERY incoming or outgoing call once it is done. I assume my ear is touching the screen so that it pops up. Any way to disable this?
Thanks.
check if your proximity sensor is working. To do this, try the following:
call FI yout voicemailnumber, wait until it is connected and put the phoneon its back. Then move a finger towards the microphone on top of the phone. When your sensor is working, your screen should turn black. Removing your finger gives you back the calling screen.
So apparently my prox sensor isn't working, as when i completely cover the top or bottom of the face of the phone while i'm in a call, the screen doesn't change at all. Any idea if I can do something to fix this without a hard reset? Would be irritating to have to reinstall all my stuff just to get this to work.
do not have a clue how to fix that, but a hard reset will be the only way to prove if your prox sensor is defect or not. Why not make a backup of all your data with Sprite Backup and then hard reset. Sprite is doing a great job in backing up and restoring your valuable data

How to keep screen on when answering the call

Using Desire for months and everything prefect except one thing. Sometimes I need to press the button on the screen after some system message which need to be heard first. When I put the screen on my ear then its off. I can use the headphone sometimes but not always. I believe its because of the sensing function but cant find the place to turn it off. Could anyone who can tell me how to keep screen on when answering the call? Thanks in advance.
The screen goes off due to the proximity sensor, but it should be back on again when you take the phone away from your ear.
This definitely works for me, though I can imagine that if you have your hand close to the proximity sensor it could cause problems.
Regards,
Dave
I tried again and notice that, sometimes the screen can come back but after long time waiting, but in most case it cant. I am not sure the position where the sensor located. I am using the zagg invisible shield screen cover and not sure if that caused the error of the sensor. Anyhow, is here a place to turn this face sensing function off?
PS, after I cleaned the screen cover then it seems get better response time to show the screen after move the phone away from my face. But still not rapidly as normal phone with keyboard and influence the using experience. So if there was a option to turn this face sensing feature off then it could be better.
I found this link where some one who had the same issue found it was related to their Zagg protector, but on the same thread there are others who have had no such problems.
The proximity sensor is in the top left of the screen, within the black border. circles - see here.
Regards,
Dave

weird screen during a phone call

I have a slight issue with my GSM GN.
The problem happens only when I am on a call ( sending or receiving).
When I am on a call if I am requested to , let's say, "press 1"
I bring up the pad to press 1 and before I can press 1 the screen becomes black, comes back to normal and goes back to black before I had a chance to press 1 again.
And it becomes a missed call.
I also noticed, again when I am on the dialer, during the call if I put the phone to my ear the screen again turns black until I get it away from my ear.
If during this call I put the phone on my desk the screen turns dark.
Back to normal screen when I lift it from the desk.
I would appreciate any input to help me understand this weird behavior.
I believe it is the proximity sensor that determines when to turn the screen on/off during calls.
WiredPirate said:
I believe it is the proximity sensor that determines when to turn the screen on/off during calls.
Click to expand...
Click to collapse
What would be the course of action in this case?
Does somebody has a solution in mind?:fingers-crossed:
Usually proximity sensors help save battery life when making a call turning the screen of assuming that you have your phone close to your ear. But if you want to disable the sensor figure out a way to block the receptor of the sensor, as it is confirmed of two parts. The emitter and the receiver. If the receiver doesn't get a reflection of the emitter then
The screen won't go off. Hope I explained myself
Sent from my Galaxy Nexus using xda app-developers app

Call tilt problem

Hello!
After I got my phone back from repair with new screen and motherboard i have got this annoying problem when taking calls, screen goes on and off, sometimes stays off when I try rotate it during a call.
Any ideas?
The phone using proximity sensor to detect your face, for the case if anything get cover/near the sensor (under 9cm; located left to the htc logo) during call the screen will turn off and disable touch screen too. This meant to avoid user accidentaly ends the call. Please note that there is also a 0.5-1.0 second delayed for the screen to turn on/off based on the sensor.
If you phone's problem is on the case, then it is nothing to wrong.. else please elaborate briefly on the issue..

[?] 100% Screen Lock / Phone Lock

is there anyway to lock this phone so when its in your pocket and you're jamming out to some tunes, the screen doesnt turn on or the volume doesnt change? I've had this phone unlock it self and its beyond annoying. Also the screen will be off, phone locked, and if i get an email or text or what ever, the screen comes on every time. It didnt bother me at first but its starting to get to me now.
Tell me about it. My Note 1 pocket dialed 911 recently; I noticed a stern voicemail an hour later telling me if it was a real emergency to dial back. For those who don't know, when you use a PIN lock, an "emergency dial" button shows up, and one swipe and a tap in the right place can dial 911 (the Note 2 / JellyBean helps by not having "911" as a single-tap choice).
Anyway, couple things you can try. The flip screen protector (from Samsung) will prevent inadvertent screen presses while in a pocket. It works very well, though I personally don't really like having to flip open a cover on top of a phone this size.
It might be possible to use another SMS app like Handcent that won't turn the screen on when you get a text, but I haven't verified that. I haven't figured out how to prevent the screen from lighting up when a text comes in using the stock app, but the flip cover would prevent any screen taps from happening when it does.
I tried a proximity lock (turns screen off when prox sensor is activated), which worked, but there is some odd behavior. When you get a text and the screen kicks on, the proximity sensor app doesn't know you want the phone to go back to sleep, so I think it prevents deep sleep after that (battery drain?). And it also interferes with the phone's ability to use the proximity sensor during phone calls, so after the first phone call and subsequent proximity lock, it no longer works at all during calls until the service is restarted. You might experiment with these though. There's one called "ProximityService 2.1" (Google it since it was released in a Droid forum IIRC) and others are available in the market.
No software tips on the volume buttons, but if you get a TPU style case the cutouts will make them less likely to get pressed. I wish they were recessed just a little more or harder to press. I don't like the TPU cases because they add bulk to the phone.

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