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I was thinking of picking up a Galaxy Nexus on Verizon. Do people have this rebooting issue I have heard about and is there a fix for it? Would it still be worth getting even if it had the rebooting problem?
I'm having a really bad time of it as of late. I think it is software or configuration in my case. I've been trying to narrow it down but there are too many variables right now for me to easily determine the source of it.
I can't really tell you whether you should get it anyway. The only person who would know is you. I would not have gotten this phone if I knew it was going to act like this. It just really pisses me off when it does it in the middle of a phone or text conversation. I also get annoyed when it does it in the middle of the night because it sits in its stand by my bed and functions as a clock. It vibrates and goes to full brightness when it reboots and doesn't have the courtesy to start the clock back up ;-) Add in the random data drops and I am about ready to make this phone a suppository for the Galaxy Nexus product manager. If none of that bothers you, jump in with both feet. Keep in mind, this doesn't happen to everyone. My husband doesn't have the rebooting issue but he doesn't really use his phone either.
Sent from my Xoom using xda premium
Is anybody else getting random reboots on their SGS3 (AT&T)? A couple times a week I hear the SGS3 boot sound from my phone & find it rebooting. Maybe once or twice while I've been using it, but usually while it's doing noting sitting in my belt pouch.
Bone stock, I haven't rooted it or anything... yet (probably soon now that the IMEI issues or at least backups & restores are sorted out).
No random reboots here. Might want to exchange it.
when i first purchased my phone I was constantly having the same issue. by re-installing a couple of the stockish roms, i have yet to have a random reboot on the device.
crash822 said:
No random reboots here. Might want to exchange it.
Click to expand...
Click to collapse
Ya, that's kind of what I've been thinking about. Figured I'd post here and see if anybody else was getting similar results as I've been lurking for quite a while and haven't seen any other complaints about it.
No. Not lately. But I did have this happen. It could really be some of the applications/tweaks conflicting with each other. I also was not rooted when this happened. But one day it just stopped and has not happened in while. The only thing that changed was I started deleting apps because I had so many.
I have reboots. Discovered my power button occasionally sticks in the closed position.
Sent from my SAMSUNG-SGH-I747 using xda premium
I get occasional reboots. No where near as bad as my Captivate was,but I do get them without any kind of coherent pattern.
I've been having an issue with my softkeys (settings, home, etc...). They will randomly press opening settings, going back and opening the recent apps. Usually it does a combination of all of them and the only way to fix it is to turn off the screen and turn it back on.
I first thought this was a rom problem and switched to a new one. This didn't help so I believe it has to do with hardware. I looked up online and people say that it is a screen or battery problem. So I flashed to stock ICS and brought it into sprint, the guy was nice and stuff but he said he couldn't do anything unless we could make it happen. It wouldn't do it, so he couldn't do anything about it.
I'm wondering if it actually is a software issue or something that I'd be able to fix myself. Has anyone had any problems like this? It's not too often but often enough to be annoying. Any help would be nice.
Thanks in advance
I've heard pepper have issues with soft keys in low signal areas but never heard of that issue.. When you left the store did you have the problem on stock ics still
-TeaM VeNuM Like A Boss
Well, I flashed back to Paranoid when I got back home and so far I've had no problems. I haven't been using my phone though, I'll have to see how this goes.
MiguelHogue said:
I've heard pepper have issues with soft keys in low signal areas but never heard of that issue.. When you left the store did you have the problem on stock ics still
-TeaM VeNuM Like A Boss
Click to expand...
Click to collapse
I have the issue of menus open and close in all apps and from home screen in low to no signal areas. Some times making the phone unusable. If I turn mobile data off seems to cure the random menu opening issue... Becomes 1/2 a phone... No data and 10 a month for... What oh ya high speeds data... Used to get 10 Meg download on 4G until a couple months ago.. Now only getting 700K, I think the Sprint tower near my house was stolen lol is that a word? FI27 is out, might help. My phone has been flagged for liquid damage so hard to find out if it's a hardware problem causing the menu issues. My upgrade isn't until May so I will make the most till then. NOTE 2? Little Rant in your thread OP... Sorry
Sent from my SPH-D710 using Tapatalk 2
I don't mind the rant
I think it may have something to do with signal however. I was at work today and I got a bunch of random presses again. There was a good sized storm and I only had a bar or two. I'm also still wondering if it is software but I cant even stand to use stock ICS to see if it happens, if I couldn't use custom roms I don't think I would even own an android phone.
I was at the gym last night... 1 to no bars, menus and soft keys started poping like crazy... Turned off mobile networks.. 3G data and not one more Phantom menu press... If I wasn't so lazy I would use a custom prl and roam control... Bet that would cure my low signal areas. I will test that theory soon.
I had same menu action when I Odin stock el29 GB, with all modems I flashed
Sent from my SPH-D710 using Tapatalk 2
Xynche said:
I don't mind the rant
I think it may have something to do with signal however. I was at work today and I got a bunch of random presses again. There was a good sized storm and I only had a bar or two. I'm also still wondering if it is software but I cant even stand to use stock ICS to see if it happens, if I couldn't use custom roms I don't think I would even own an android phone.
Click to expand...
Click to collapse
I have use menu other Android devices my first phone was a Samsung moment, i rooted all my phones and i 've never had this problem, i even called Samsung and they say its sprints network not software or hardware, so i will take my phone to another store to see if i have better luck
I was experiencing the same problem on Gamer Mod. Even reflashed after fully wiping everything and still had it happening... was using apex launcher...but never happened to me before. Anyway wiped again and flashed back to blue kuban and its gone.
Shame because I really liked gamer mod.
Sent from my SPH-D710 using XDA
I don't see how a network can cause an issue like this though.
Also, I've tried wiping and flashing multiple roms on everything from GB to JB and still the same thing.
It is a low signal issue. The end. Only solution.. Get it replaced. My co worker had it. So I had first hand experience with it.
Sent from my SPH-D710 using xda app-developers app
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Xynche said:
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Click to expand...
Click to collapse
You have to unroot the phone or they will say the rooting its causing this problem or even worse they will say it's big no no to root phones and they will invalidated your warranty, show them this video http://www.youtube.com/watch?v=xKG-iq4XezU so they get an idea what the problem is
That is really odd, hadn't heard of that before. I instantly thought hardware, but it sounds like it has been proven otherwise. Is your device under warranty? If so, could be worth the hassle of a replacement, otherwise sprint call center is pretty worthless in general. They will give you pre made responses and tell you they were not aware of any such issue unless you get someone who actually gives any kind of a crap haha. Good luck! Be sure to post any updates!
Xynche said:
When I brought it in he said he can only do something if we could duplicate the problem. Should I call Sprints call center and see what they can do? Would they already know about the problem or are they going to pretend like they've never had an issue like it. Do I have to flash back to stock ICS or do they not care? Sorry about the questions, I'm just pretty new to having my own phone plan and my own problems and don't really know how to deal with them yet.
Click to expand...
Click to collapse
The only way to duplicate the problem everytime on my phone is to go to a low signal area. Ask the Sprint tech to go with you maybe buy them a cup of coffee and a donut.
Sent from my SPH-D710 using Tapatalk 2
Xynche said:
I've been having an issue with my softkeys (settings, home, etc...). They will randomly press opening settings, going back and opening the recent apps. Usually it does a combination of all of them and the only way to fix it is to turn off the screen and turn it back on.
I first thought this was a rom problem and switched to a new one. This didn't help so I believe it has to do with hardware. I looked up online and people say that it is a screen or battery problem. So I flashed to stock ICS and brought it into sprint, the guy was nice and stuff but he said he couldn't do anything unless we could make it happen. It wouldn't do it, so he couldn't do anything about it.
I'm wondering if it actually is a software issue or something that I'd be able to fix myself. Has anyone had any problems like this? It's not too often but often enough to be annoying. Any help would be nice.
Thanks in advance
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1877155&highlight=ghost
Ok, before I call in I have one last question. Will they send me a loaner phone? I need my phone for work and what not so if I cant get something temporary then I'm not even going to be able to send it in.
Not sure if this will answer your question but a co-worker recently had to take his OG EVO in for service. They gave him a loaner phone, an EVO 3D.
My wife's E4GT had the same phantom soft key issue. It was recently replaced due to another unrelated issue and so far, no issues.
Sent using my HTC EVO 4G and a magic wand
Very last question, I promise. Should I call Sprint or call Samsung directly? I'm most likely going to try and get it replaced this weekend. Hoping that everything goes well.
Short of a sledge hammer or selling the phone is there any remedy?
Phantom keys were crazy on my phone yesterday. I hadn't seen the problem very much in a week or so. I have no idea what was going on, but cleared dalvik cache and that seemed to help. No problems with it today. I wish I could figure out a correlation besides poor signal.
Hey I have been noticing a weird issue with my phone.
Ive flashed a few different ROMS to see if it was a specific one or if it is something else. Yes, that didnt work.
I am still having random turn offs which shut the phone down. Whether on it or not it happens at least twice a day.
Does this have something to do with the battery? When i reboot the phone the battery level shows at what it was...
last example I had was 68%. So it wasnt fully dead. I was going to send my phone back but decided to stick it out and maybe a new
battery will work? Any help will be greatly appreciated.
Take your battery out and place it on a flat surface. Try to spin it. If it spins, it's time to replace it.
Sent from my SPH-D710 using xda premium
Try a stock rom for a few days if the battery seems fine. My phone has the sleep of death issue with various jellybean AOSP based Roms.
deviouskind said:
Hey I have been noticing a weird issue with my phone.
Ive flashed a few different ROMS to see if it was a specific one or if it is something else. Yes, that didnt work.
I am still having random turn offs which shut the phone down. Whether on it or not it happens at least twice a day.
Does this have something to do with the battery? When i reboot the phone the battery level shows at what it was...
last example I had was 68%. So it wasnt fully dead. I was going to send my phone back but decided to stick it out and maybe a new
battery will work? Any help will be greatly appreciated.
Click to expand...
Click to collapse
One thing I've noticed. My Battery will get extremely hot. I'll pull the battery, wait for 5 min, put the Battery back in and will be able to proceeded.
Just my $.02 worth
It's certainly the battery, only fix is to replace it.
Happens to me once every other day. Not a big problem just take out the battery and replace it back in.
I'm about to change the rom temporarily from goodness to blu kuban to see if it continues.
If it does then it has to be a battery issue at least on my end...
Sent from my SPH-D710
Time for a new battery.
Pp.
Sent from a jelly bean shooting Epic. In your eye ....... phone.
Battery issue with Galaxy SII
The shutdown issue seems to be inherent in many SII regardless of carrier. I have had this problem with my Sprint phone since new. It has been exchanged twice thus far but the problem continues. Samsung will tell you to do a factory reset. DONTdo it. It will not fix the problem.
It is NOT the battery in most cases.
It seems to be OS related. I have cleaned the battery contacts; not charged unless below 20%; unchecked the Power Saver and Optimization functions; and did a factory reset without loading in any additional apps for awhile. Nothing stopped it from shutting down.
I was able to prevent shutdown for about a two week period by not charging it until it went below 20%.
I did notice that my RAM consumption was over 60% prior to the phone acting up.
Could it be a memory issue?
Thus far, I have not received any real support from Samsung or Sprint. The Galaxy SII is one of the few phones that cannot be run through a diagnostc test by Sprint. If you have warranty coverage, they will replace it but I can almost guarantee the problem will beda plague to the new one.
If anyone has found a solution to this shutdown thing, I would love to know it. Right now, I check my phone status very often throughout the day to see whether it is one or not.
:crying:
qanda said:
The shutdown issue seems to be inherent in many SII regardless of carrier. I have had this problem with my Sprint phone since new. It has been exchanged twice thus far but the problem continues. Samsung will tell you to do a factory reset. DONTdo it. It will not fix the problem.
It is NOT the battery in most cases.
It seems to be OS related. I have cleaned the battery contacts; not charged unless below 20%; unchecked the Power Saver and Optimization functions; and did a factory reset without loading in any additional apps for awhile. Nothing stopped it from shutting down.
I was able to prevent shutdown for about a two week period by not charging it until it went below 20%.
I did notice that my RAM consumption was over 60% prior to the phone acting up.
Could it be a memory issue?
Thus far, I have not received any real support from Samsung or Sprint. The Galaxy SII is one of the few phones that cannot be run through a diagnostc test by Sprint. If you have warranty coverage, they will replace it but I can almost guarantee the problem will beda plague to the new one.
If anyone has found a solution to this shutdown thing, I would love to know it. Right now, I check my phone status very often throughout the day to see whether it is one or not.
:crying:
Click to expand...
Click to collapse
What rom/build are you on? Rooted?
Your problem isn't a common topic here unless your running experimental nightlys or doing a bad flash/install or your battery is no good.
I have two Epics since 10/2011 and have never encountered this condition. We did replace the batteries on both phones in 12/12 because of rapid discharges, going from 90% to 50% after a reboot or running a system heavy app like browser, camera, or YouTube.
Other than that all we do is use and charge when necessary.
Both phones are rooted, her phone is a workhorse because of her job, fashion design NYC, keeping track of 4 email accounts (2 gmail, 2 Microsoft Eexchange) plus crazy messaging all day long.
Check your phone model.
It may be different. Maybe you have the wrong battery in your phone?
There where some instances that had some Epic's with 1500 mha batteries instead of 1800mha!
Pp.
Sent from a jelly bean shooting Epic. In your eye ....... phone.
Battery Issue?
PanchoPlanet said:
What rom/build are you on? Rooted?
Your problem isn't a common topic here unless your running experimental nightlys or doing a bad flash/install or your battery is no good.
I have two Epics since 10/2011 and have never encountered this condition. We did replace the batteries on both phones in 12/12 because of rapid discharges, going from 90% to 50% after a reboot or running a system heavy app like browser, camera, or YouTube.
Other than that all we do is use and charge when necessary.
Both phones are rooted, her phone is a workhorse because of her job, fashion design NYC, keeping track of 4 email accounts (2 gmail, 2 Microsoft Eexchange) plus crazy messaging all day long.
Check your phone model.
It may be different. Maybe you have the wrong battery in your phone?
There where some instances that had some Epic's with 1500 mha batteries instead of 1800mha!
Pp.
Sent from a jelly bean shooting Epic. In your eye ....... phone.
Click to expand...
Click to collapse
Phone is not rooted....straight OS. I will check the battery to ascertain if it is a 1500 or 1800.
Phone is an SPHD710. It's only three months old and has been swapped twice by Sprint. I think it may be ICS. When I got it, they updated it to the latest OS which was ICS fron Gingerbread, so I don't know if it would have had the same problem with GB.
I'll try to get a new battery from them and see if it makes any difference.
Thanks.
qanda said:
Phone is not rooted....straight OS. I will check the battery to ascertain if it is a 1500 or 1800.
Phone is an SPHD710. It's only three months old and has been swapped twice by Sprint. I think it may be ICS. When I got it, they updated it to the latest OS which was ICS fron Gingerbread, so I don't know if it would have had the same problem with GB.
I'll try to get a new battery from them and see if it makes any difference.
Thanks.
Click to expand...
Click to collapse
Most definitely I would say ICS. !!!!!
If it had been left on gb you wouldn't be experiencing these issues. :thumbup:
Pp.
Sent from a jelly bean shooting Epic. In your eye ....... phone.
deviouskind said:
Hey I have been noticing a weird issue with my phone.
Ive flashed a few different ROMS to see if it was a specific one or if it is something else. Yes, that didnt work.
I am still having random turn offs which shut the phone down. Whether on it or not it happens at least twice a day.
Does this have something to do with the battery? When i reboot the phone the battery level shows at what it was...
last example I had was 68%. So it wasnt fully dead. I was going to send my phone back but decided to stick it out and maybe a new
battery will work? Any help will be greatly appreciated.
Click to expand...
Click to collapse
Sounds like the power button might be going bad. If you are not getting sudden large drops or increases in battery % I would lean towards the power button.
Sent from my SPH-D710 using Xparent Cyan Tapatalk 2
I'm having the same sort of issues on my S2. I've had it for about 6-7 months and it's worked fine but the last few weeks it's been almost unusable. Within 5-10 minutes of using my phone it will shut off, regardless of the battery level. Turning it back on would show that it was critically low on battery and it would shut off again within seconds. Plugging it into a charger would let me turn on again and restore the battery level to what it was, oftentimes over 60%.
It seems that the false battery reports come and go, but the real problem is that the phone just keeps turning off. It's useless without a charger anymore. I've looked on Sprint's forums and it seems like many people have been having the same problem. Especially after the new JB update. I've been running stock so I figured I might try a custom rom. I rooted and went back to FF18 but I can't load up a custom recovery to install a ROM. The link to download the autoroot package in this thread is dead.
I have run into the same issue starting about three weeks ago. I am already on my second battery, which is only six months old, but it was behaving as if it was dying again, so I got another brand new one from the sprint store just to make sure... Phone was still shutting off though. After some more research, I came across someone who had a bad card reader in their phone. They even wrote a program that keeps track of mounts, ejects, and bad ejects. I downloaded it (its called sd card monitor), and sure enough, my card is ejecting itself multiple times an hour (which is no surprise, this phone has destroyed several cards already)... If I remove the card, I have no more problems... So for now, I am using my phone without a sd card. I am not paying Sprint $50 for a refurbished replacement at this point, I am fed up with their service and will be changing carriers after the S4 comes out...
The strange thing though, the sd card issue doesn't affect the phone if it's plugged in.
MECHAnized said:
I'm having the same sort of issues on my S2. I've had it for about 6-7 months and it's worked fine but the last few weeks it's been almost unusable. Within 5-10 minutes of using my phone it will shut off, regardless of the battery level. Turning it back on would show that it was critically low on battery and it would shut off again within seconds. Plugging it into a charger would let me turn on again and restore the battery level to what it was, oftentimes over 60%.
It seems that the false battery reports come and go, but the real problem is that the phone just keeps turning off. It's useless without a charger anymore. I've looked on Sprint's forums and it seems like many people have been having the same problem. Especially after the new JB update. I've been running stock so I figured I might try a custom rom. I rooted and went back to FF18 but I can't load up a custom recovery to install a ROM. The link to download the autoroot package in this thread is dead.
Click to expand...
Click to collapse
Can you confirm that your phone is having the same issues due to the card reader.?
If so please share.
(Otherwise you need a new battery.)
Pp.
Sent from a jelly bean shooting Epic. In your eye ....... phone.
PanchoPlanet said:
Can you confirm that your phone is having the same issues due to the card reader.?
If so please share.
(Otherwise you need a new battery.)
Click to expand...
Click to collapse
I ran that SD card monitor app for about 4 hours and no disconnects, so I guess it's a battery issue.
I just got the phone. I have probably had it 2 weeks. It doesn't happen alot but every once in a while the phone seems to be getting clogged up. To the point where I couldn't manipulate the phone at all. I would have to wait a few minutes for the phone to catch up. I'm not running very many apps when it happens. I've had 3 different apps going and listen to music and it hasn't happened. Then other times I can be running one app and it starts to lag. It doesn't seem to have any kind of pattern. I was going to just deal with it as it only happens every one in a while. But today it froze so bad the phone restarted it's self. What app was I running when this happened? Feebly I was reading a news article. Hardly a process intensive app.
So my question is. Do you guys think I should get a new phone? Or I was thinking a factory reset could fix this?
Izbsleepy said:
I just got the phone. I have probably had it 2 weeks. It doesn't happen alot but every once in a while the phone seems to be getting clogged up. To the point where I couldn't manipulate the phone at all. I would have to wait a few minutes for the phone to catch up. I'm not running very many apps when it happens. I've had 3 different apps going and listen to music and it hasn't happened. Then other times I can be running one app and it starts to lag. It doesn't seem to have any kind of pattern. I was going to just deal with it as it only happens every one in a while. But today it froze so bad the phone restarted it's self. What app was I running when this happened? Feebly I was reading a news article. Hardly a process intensive app.
So my question is. Do you guys think I should get a new phone? Or I was thinking a factory reset could fix this?
Click to expand...
Click to collapse
If you are within your exchange time period, I would definitely go ahead and swap it out. If you are outside of that then I wouldn't because you will probably get a refurb if you do a warranty exchange through Verizon. The main question is, How time do you have left before you cant exchange it in the store....
Mine doesn't stutter at all even after running a ton of apps when I first got the phone. I read another thread just a few minutes ago that mentioned if you have any stutter or slow downs return it immediately. The original poster mentioned it was a night and day difference when he exchanged it.
Something I found odd with this phone. Is that it has the download Booster. Last I heard Verizon was taking that out of there phones.