Hi Guys, Had my Desire a couple of days now, contract with TMobile, UK and so far not once have I ever been able to receive a full 3g or H connection. I have travelled a radius of five miles around my home, still no joy. Connects to wifi ok but can only receive g signal out and about,making data and internet painfully slow as to become unuseable. My phone is connected to mobile network in settings. I am seriously considering returning phone under 7 day policy if this persists. Any solutions would be much appreciated.
Other phones with other carriers in my area work ok and according to TMobile web coverage checker states I live in good reception area.
Cheers.
It's possible your sim is faulty happened to my mum when she got her diamond
Joshseadog said:
Hi Guys, Had my Desire a couple of days now, contract with TMobile, UK and so far not once have I ever been able to receive a full 3g or H connection. I have travelled a radius of five miles around my home, still no joy. Connects to wifi ok but can only receive g signal out and about,making data and internet painfully slow as to become unuseable. My phone is connected to mobile network in settings. I am seriously considering returning phone under 7 day policy if this persists. Any solutions would be much appreciated.
Other phones with other carriers in my area work ok and according to TMobile web coverage checker states I live in good reception area.
Cheers.
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Try a different handset when they get them instore, might be a device fault.
Check your coverage? Make sure phone settings are set to dual and not just GSM only. I get none at work or home whatsoever. But the coverage checker tells me this anyway.
Joshseadog said:
Hi Guys, Had my Desire a couple of days now, contract with TMobile, UK and so far not once have I ever been able to receive a full 3g or H connection. I have travelled a radius of five miles around my home, still no joy. Connects to wifi ok but can only receive g signal out and about,making data and internet painfully slow as to become unuseable. My phone is connected to mobile network in settings. I am seriously considering returning phone under 7 day policy if this persists. Any solutions would be much appreciated.
Other phones with other carriers in my area work ok and according to TMobile web coverage checker states I live in good reception area.
Cheers.
Click to expand...
Click to collapse
Probably a stupid question but have you been on the T-Mobile website and put in your postcode to check the coverage in your area>?
Incase you haven't: http://www.t-mobile.co.uk/services/coverage/street-check/
Hope that helps...
and obviously make sure you have 3g on your account?
I'm with orange, and was told i only had a 2g sim card. it took 3 different customer service people until one agreed to send a new 3g one. Not a problem since.
I had a very similar issue.
For the first 2 days i had my handset, it picked up no 3G or H data ATALL. Like you travelled around in about 5/6 mile radius and got nothing. I called up and cancelled, no one told me why or how it could happen, so i proceeded to cancel.
The next morning, i picked the handset up as i was going out, and to my surprise there it was sitting on 3G. Now the night before, i played with just about every setting under Settings > Wireless & Networks > Mobile Networks, Network Mode/Network operators, always-on mobile connection, the lot. Took the sim out, rebooted the phone. messing with those options, or possibly turning them on or off for a specific amount of time may have affected my phone.
The same day i poped into a T-Mobile store where the woman told me hat it could have been down to the SIM not being fully activated, incase a postman stole it for whatever reason.. However, once i got back home i called T-Mobile up again, to cancel the cancelation, which was easy as pie. I told him what i was told in-store he looked up my account and said nothing should have changed as it should have been good to go from the 26th (i received it 29th). I had also noticed just before calling T-Mobile, that 150 from my mobile phone would not connect to T-Mobile, because of that the guy on the phone reset some stuff on ym account their end, told me to reboot my phone, and since then, i've had 3G/H flawlessly and 150 works without problem.
Maybe give them a call and they can help you. Or play with those settings like mad.
I should say ive had randon data drop outs and disconnections even in good signal areas not sure if its normal or my sim or phone
Hi Guys, Thanks for the input. Problem now solved, TMobile re sent connection settings down to my phone, now solid 3g or H around my area except indoors or close to my house. Now very happy, am now starting to love this phone.
Cheers
Hi Guys,
I have a brand new GSIII 32 gig. I live in Chicago (No LTE). I'm on the Sprint CDMA network. I have 3g Data.
My connection bars will fluctuate constantly from near full signal, to 1 bar, to no bars, to near full signal, to Roaming, out roaming, full signal, etc. I cannot make a phone call or send a text. But, I have successfully placed a call when the phone happens to be in its "roaming phase".
Note that this has happened to me on another device: http://forum.xda-developers.com/showthread.php?t=1025108
I've updated the PRL and the profile several times. I've done a hard reset of the phone...
What is happening? Tech support has been completely unhelpful. They claim that there are some open tickets in my area for towers blocking voice (and text). But, my wife and brother have the same phones (though my wife's is 16gig) and theirs work fine (same carrier, same family plan)...
Any thoughts, suggestions, things to try?
Best,
Eamon
I've been in and out as well and I'm in Colorado so it might just be tower upgrades going on or something . No clue though lol
Sent from my SPH-L710 using xda premium
What I don't understand is why my wife and brother have working phones on the same tower. This is obviously a problem with provisioning my # but who can I talk to about this?? Customer support simply tries phone resets and prl updates.
I'm sorry if this was covered somewhere else but I've been unable to verify which (if any) ROM allows you to force roaming. I'm on Sprint and go to the San Bernardino (CA) mountains every weekend where there's almost no coverage. My sons on Verizon and his phone not only works but also has data coverage up there. I have another 1.5 years left on contract (5 lines) so don't suggest I change to Verizon. That will come at the end of my contract.
I purchased Roam Control but the developer is not supporting the app and the program won't register to allow me to use it. I'm not the only one with this problem.
Does any of the ROMS developed for the Epic 4G Touch on Sprint have the ability to force roaming on Verizons network? My phone is stock but rooted. I have flashed different business PRl's to see if any of them would enable the phone to roam with no luck. Tried going where there's no signal, turn off phone then turn on to see if the phone would automatically connect to the Verizon signal once it see's that there's no Sprint signal but no luck.
We have no internet or phone service so wifi's not an option. I can walk around and eventually get a signal to make a call but have no data at all.
Walking around to find a signal is not always an option.
I've been a lurker on here for years and figured if you guy's don't know, then nobody will know.
antilamr said:
I'm sorry if this was covered somewhere else but I've been unable to verify which (if any) ROM allows you to force roaming. I'm on Sprint and go to the San Bernardino (CA) mountains every weekend where there's almost no coverage. My sons on Verizon and his phone not only works but also has data coverage up there. I have another 1.5 years left on contract (5 lines) so don't suggest I change to Verizon. That will come at the end of my contract.
I purchased Roam Control but the developer is not supporting the app and the program won't register to allow me to use it. I'm not the only one with this problem.
Does any of the ROMS developed for the Epic 4G Touch on Sprint have the ability to force roaming on Verizons network? My phone is stock but rooted. I have flashed different business PRl's to see if any of them would enable the phone to roam with no luck. Tried going where there's no signal, turn off phone then turn on to see if the phone would automatically connect to the Verizon signal once it see's that there's no Sprint signal but no luck.
We have no internet or phone service so wifi's not an option. I can walk around and eventually get a signal to make a call but have no data at all.
Walking around to find a signal is not always an option.
I've been a lurker on here for years and figured if you guy's don't know, then nobody will know.
Click to expand...
Click to collapse
I sent you an email at your hotmail account...let me know if Roam Control version 2.10.0 is working for you. Thanks
Months agdopen
MrGreg said:
I sent you an email at your hotmail account...let me know if Roam Control version 2.10.0 is working for you. Thanks
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Click to collapse
Thank you. Roam Control now works. I'll try it out next weekend and report back so anyone who is following will know the results. Thanks again.
Hi,
I've been having data issues with my HTC ONE M8 on Straight Talk for the past couple of weeks. the data service for some reasons got really iffy. before everything was absolutely fine. now sometimes I cannot access data at all, sometimes something is working and something doesn't.
when the data doesn't work:
- most of websites are not reachable
- google.com seems to work normally
- google maps might work; sometimes very slow, sometimes not working at all
- ookla speedtest won't start, but if I set a fixed server it might work
- facebook.com might work in the browser but the app doesn't work
- refreshing the page seems to help
on WI-FI I have absolutely no problem. everything works fine.
phone and txt messages work without problems.
on 3G (HSDPA) everything seems to work fine. I see problems when on LTE.
anybody has the similar issues?? any suggestions?
many thank!!
I am having the exact same issue! So frustrating, I don't want to use 3g if we should be on "Full speed 4G LTE for up to 3GB"!
tried so many different APN's, no luck can't get over 2.5mbps with any of them
I would be happy with anything that works right now. the service is just NOT WORKING. I am paying for a service that doesn't work and that's not acceptable.
I opened a case with the help desk; useless. I was talking to people who don't understand the basic concepts of networking. made me add a proxy to the APN; no difference at all.
then I put a complain on Twitter and got some other people "helping" via email. at least they asked for the address of where I am always having problems; hopefully, they check out the service at the antenna. I think it's not a BTS (antenna) issue but something related to their proxy, firewall or network gateway since google.com works without problems!
I talked to a friend of mine who has StraightTalk as well and he said that he had the same issue last year!
I had the exact same issue with Net10 it is so annoying and unacceptable =(
Have you tried calling straight talk a call
U can try this from what I know ur phone gets chooses the strongest signal tower example u are around 3G tower it has a 9/10 signal and the 4g tower is a 6/10 strength it goes with the 3g hope this helps in ur dial pad dial *#*#4636#*#* then Phone Information....Scroll down a little bit to Set preferred network type. I was able to lock in LTE only doing this and gave me the fastest signal on my device hope with works for u. If u can post ur original settings before u change to lte option only on this post so u can always revert to ur original setting good luck.
SOEBOMB said:
U can try this from what I know ur phone gets chooses the strongest signal tower example u are around 3G tower it has a 9/10 signal and the 4g tower is a 6/10 strength it goes with the 3g hope this helps in ur dial pad dial *#*#4636#*#* then Phone Information....Scroll down a little bit to Set preferred network type. I was able to lock in LTE only doing this and gave me the fastest signal on my device hope with works for u. If u can post ur original settings before u change to lte option only on this post so u can always revert to ur original setting good luck.
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Click to collapse
if I lock it to 3G it actually works well. I will try your suggested settings.
on another note I wonder if it's an issue with the phone radio implementation. my Nokia/Windows phone sees LTE very very slow but it doesn't stop working completely.
xmkgenzo said:
if I lock it to 3G it actually works well. I will try your suggested settings.
on another note I wonder if it's an issue with the phone radio implementation. my Nokia/Windows phone sees LTE very very slow but it doesn't stop working completely.
Click to expand...
Click to collapse
Hmmm Idk but anything's worth a try what settings do u have it on already?
if I put it on GSM/WCDMA (so no LTE) data works fine in 3G.
and if I do a speed test in 3G it gets about 5Mbps in download vs 1, 2 or 3 Mbps when LTE works (ZERO otherwise)
The exact same thing started happening to me two or three weeks ago. More often than not, the LTE connection simply doesn't work, and when it does, it's excruciatingly slow (anywhere from 0.01 to 2.50 mpbs, and usually less than 1.00). Do you guys have AT&T or T-Mo sims? I'm starting to wonder if going to Cricket would solve the problem, but since I'm running an AT&T sim, I'm not sure if anything would change since it's on the same network.
Straight Talk support is worthless... they think a factory data reset will fix it, when it's clearly a network issue. I just told them to stop right there and started troubleshooting myself. That's a good tip about dialing *#*#4636#*#* and turning off LTE that way. It seems like that is where the issue lies - I'm having good luck with HSPA; it's slower than LTE should be, but at least it works. It'll do as a stopgap through the end of my billing cycle, at which point I can decide whether to go somewhere else or get by on HSPA until they fix whatever the problem is.
SOEBOMB said:
U can try this from what I know ur phone gets chooses the strongest signal tower example u are around 3G tower it has a 9/10 signal and the 4g tower is a 6/10 strength it goes with the 3g hope this helps in ur dial pad dial *#*#4636#*#* then Phone Information....Scroll down a little bit to Set preferred network type. I was able to lock in LTE only doing this and gave me the fastest signal on my device hope with works for u. If u can post ur original settings before u change to lte option only on this post so u can always revert to ur original setting good luck.
Click to expand...
Click to collapse
spinninbsod said:
Have you tried calling straight talk a call
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Click to collapse
tried and on pure LTE it simply doesn't work. the only way is to set GSM/WCDMA and it goes at 3G speeds but at least it works.
the funny part is that Google.com always works, whatsapp works, googleplay works. so it seems a problem with throttling or filtering to me.
spinninbsod said:
Have you tried calling straight talk a call
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yes. completely incompetent. asked for a supervisor; no way to speak to one.
I posted on Twitter and ST got back to me asking to send them an email. I did. 10 different people sending me emails with conflicting actions.
insanely frustrating.
spinninbsod said:
Have you tried calling straight talk a call
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bushpilotwannabe said:
The exact same thing started happening to me two or three weeks ago. More often than not, the LTE connection simply doesn't work, and when it does, it's excruciatingly slow (anywhere from 0.01 to 2.50 mpbs, and usually less than 1.00). Do you guys have AT&T or T-Mo sims? I'm starting to wonder if going to Cricket would solve the problem, but since I'm running an AT&T sim, I'm not sure if anything would change since it's on the same network.
Straight Talk support is worthless... they think a factory data reset will fix it, when it's clearly a network issue. I just told them to stop right there and started troubleshooting myself. That's a good tip about dialing *#*#4636#*#* and turning off LTE that way. It seems like that is where the issue lies - I'm having good luck with HSPA; it's slower than LTE should be, but at least it works. It'll do as a stopgap through the end of my billing cycle, at which point I can decide whether to go somewhere else or get by on HSPA until they fix whatever the problem is.
Click to expand...
Click to collapse
I have ST on AT&T.
a friend of mine with iPhone 6 down in Newport has no problems. he sent me screenshots of speed test at 15Mbps.
I really wonder if it's some radio firmware issue...
Ironically, I ran into something very like this too recently....I was on an at&t straighttalk sim...lte had been OK prior to me updating to 4.4.4. It was never spectacular, but it was, at least, lte speeds. After the update I noticed it had become really sketchy...just as described, pretty much; even when mine worked it was trash. 3g was much better and totally stable. I thought it might be the update, but long story short, it wasn't. I inserted a friend's sim from tmobile and got full lte with no issues.
Now, in my case, I had been using a shaved down microsim rather than a nano sim, so I thought, maybe that's the issue. I noticed when ordering the new one, the tmobile one actually said htc m8 compatible on the page(plus my friend's legit tmobile sim got good signal and lte so I thought that's a good basis for comparison). Got the new one, put my number on it, and voila! I'm getting on average 20mbps lte. And it's very consistent too. So now I'm on the tmobile straighttalk sim and everything is fine.
Anyways, it's only $7 with free overnight shipping, so that's something easy to try. This wouldn't be the first time a new sim fixed all sorts of weird data problems with straighttalk either. I've been on with them for several years now and this is probably my 4-5th sim I've had to get for various reasons.
So, anyways, your mileage may vary but that fixed it for me. Hope it helps.
gokun said:
Now, in my case, I had been using a shaved down microsim rather than a nano sim, so I thought, maybe that's the issue. I noticed when ordering the new one, the tmobile one actually said htc m8 compatible on the page(plus my friend's legit tmobile sim got good signal and lte so I thought that's a good basis for comparison). Got the new one, put my number on it, and voila! I'm getting on average 20mbps lte. And it's very consistent too. So now I'm on the tmobile straighttalk sim and everything is fine.
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it seems ST on T-mobile is not having the same issues as ST on AT&T. the problem is that T-mobile coverage is not so good in my area.
I tried my phone in a different location (400 miles away) and had the same issues.
I've done some more testing.
it is really weird that Google.com works flawless while any other site seems not to work.
activating "save data usage" in Chrome seems to help. however it doesn't solve the problem. sometimes pages needs to be reloaded a few times.
even when LTE works, the OOKLA speed test gives me 2Mbps in dowload and 5-6Mbps in upload. so no matter what, I am better off with 3G.
I found an interesting thread here on XDA. I am not rooted at the moment and can't try.
<<
If you are rooted there is simple FIX, simple disable FD8 (Fast dormacy 8)
ro.ril.enable.r8fd=1
ro.ril.enable.pre_r8fd=1
Change both to =0 and issue will be fixed.
If your not rooted only fix is to keep HotSpot enabled than data connection wont break.
>>
I tried the hotspot trick but it doesn't work for me
Sorry to bump an old thread, but I just wanted to give a brief update. My LTE issues with Straight Talk went unresolved for about 6 weeks despite multiple conversations with customer service. I experienced this in Raleigh, NC, Greensboro, NC, and Virginia Beach, VA. Then for Thanksgiving, I went to New York City and New Jersey (the part just outside of Philly), where all data connections were unreliable. Yes, that means 2G, 3G, HSPA, and LTE were all spotty at best the entire time.
I ran out of patience after that, and since my billing cycle was ending on 12/4, I switched to Cricket when I got home. As soon as I popped in the Cricket sim card, everything started working flawlessly again. Cricket does limit you to 8 mbps down, but that's good enough for my purposes. The issue, if it's still going on, is with Straight Talk and not the phone.
Lollipop Fixed the Issue on my HTC M8
Hey all,
I've been following this thread as I too had issues with LTE on my HTC M8 using StraightTalk. When I first got my phone, it worked perfectly with LTE on ST. Then I ran the OS update that was released sometime near November. That's when I noticed the problems. I could run a search on Google but any webpage I would try to connect to would not load. The phone would hang and eventually time out. Your instructions to turn off LTE was great help. Pages load perfectly provided LTE is not used. I was getting really frustrated and you kept me from throwing my phone at a wall. Thanks for that.
So that brings me to this post. I updated my phone to Lollipop this morning. Thought I'd give turning LTE back on and bam.... works perfectly. I've been testing it all morning and so far, all pages load really fast. I will keep an eye on it for a while and post any updates but thought I pay it back a bit with the good news since you guys helped me.
Thanks again.
AC
thank you for sharing!!
trying to upgrade to Lollipop. unfortunately I am having an issue with the recovery (flashed from TWRP to a stock that doesn't work with the OTA and can't flash any other recovery -not sure what's wrong).
when I solve this issue and able to upgrade to Lollipop I will share my LTE test results
Just switched over to Ting from Sprint using same cellular network. We didn't have any trouble on Sprint. Now however both me and my wife's Nexus 5x get signal drops and when we go to make a call see "Cellular Network is Unavailable" messages. Anyone else see something similar?
I've been having no service issues in and around my apartment complex since Tuesday. T-Mobile. I've tried switching sim cards.
I can drive 100 feet in either direction and pickup signal, but as soon as I get to my home area, I lose it. I also lost signal at a friends apartment complex half way across town, but had signal along the way. Not sure if it's my device or T-mobile....
Try updating the PRL and Carrier Settings. That usually fixes it for me.