Nexus Screen Quality Problem - Samsung Galaxy Nexus

Morning all, I received my nexus today and wow its fantastic. After getting setup and yada yada I noticed that when I go to take a picture in the dark or view a black image I get a strange black line about 1inch down from the top of the screen all the way across and 1inch Inc vertically inwards from the right side of the screen all the way down. I'm not too sure how to take a screen shot to show you guys/gals. I'm wondering if it has anything to do with the pen tile or I've got a dodgy handset. Apart from that the phone is great.
Thanks Nathan
Sent from my Galaxy Nexus using xda premium

NatTheCat said:
Morning all, I received my nexus today and wow its fantastic. After getting setup and yada yada I noticed that when I go to take a picture in the dark or view a black image I get a strange black line about 1inch down from the top of the screen all the way across and 1inch Inc vertically inwards from the right side of the screen all the way down. I'm not too sure how to take a screen shot to show you guys/gals. I'm wondering if it has anything to do with the pen tile or I've got a dodgy handset. Apart from that the phone is great.
Thanks Nathan
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
To take a screenshot, hold down the Power button and the volume-down button at the same time.
If you take the screenshot and look at it on another phone/computer and the line isn't there, it's in the screen. Weird that it would only show up when taking a picture or looking at a black image...?

same problem that tmo galaxy s2 had i guess?
i returned my tmo gs2 because of the vertical line problem.
GN has the same problem?
god damit

How are pages rendering in the browser with no flash?? By the way does that lin year u speak of appear while on the internet?
Sent from my Xoom using Tapatalk

I have taken a screenshot of a pure black image off a screen test app. I also took a picture covering the camera and both are identical. I will attach the images below. Please note you need superman vision to be able to see it. Best viewed in a dark room or squint.
Sent from my Galaxy Nexus using xda premium

a screenshot won't show any screen defect, you have to take a picture of the screen with another camera

I have the same problem and started a thread about it. I'd wait a week and then return it for an exchange when there is more stock.

ILLHYHL said:
same problem that tmo galaxy s2 had i guess?
i returned my tmo gs2 because of the vertical line problem.
GN has the same problem?
god damit
Click to expand...
Click to collapse
can you explain us better what this problem is please?
is it a problem of the screen or a software one?

Does it do this with every picture? I have seen crap digital cameras do that when bright light relects off of the sun.

I have tried to take a picture of the black screen with my gs2 but it won't pick it up at all. Its worse than I thought after i examined it. Its like scattered dots across the majority of the screen. Also when the brightness is set lower the screen goes purple. No true blacks
Edit: Im comparing the xda app from my gs2 and the whites are more cream. I Must have a bad handset as there is no way this is normal.
Sent from my Galaxy Nexus using xda premium

allpalm said:
...when bright light relects off of the sun.
Click to expand...
Click to collapse
News flash: The sun actually makes its own light!

gravis86 said:
News flash: The sun actually makes its own light!
Click to expand...
Click to collapse
Gravis: You are the sun and moon to me.
I don't know what to say to the sun comment as I live in England ;-)
Its only on a black image I could live with it but after a lot of trouble with my GS2 I'm not letting Samsung win the battle this time. Back to P4U I go.
Can somebody please do me a huge favour and check their nexus for the same fault. I'm pretty sure its not software issue but saves a trip if it is.
Cheers
Sent from my Galaxy Nexus using xda premium

The galaxy note has the same problem. I'm on my phone so just search in the note general. Should find it quickly.

allpalm said:
Does it do this with every picture? I have seen crap digital cameras do that when bright light relects off of the sun.
Click to expand...
Click to collapse
Lmao. You cant make a story like this up when you tell somebody.
I invented cyberspace. You're trespassing.

I have a similar issue
This could be just me, or everyone. Depends on how reliable Samsung has been able to manufacture their handsets.
I took pictures of my Galaxy Nexus in a dark room with my Nikon DSLR.
These are the results.
Code:
https://picasaweb.google.com/sunnyshirazian/SamsungGalaxyNexusScreenFaults?authuser=0&authkey=Gv1sRgCKPu5sT0x_DUNA&feat=directlink
(I can't link as I'm not up to 8 posts yet)
I think I'll have to send mine back

sunnyshiraz said:
This could be just me, or everyone. Depends on how reliable Samsung has been able to manufacture their handsets.
I took pictures of my Galaxy Nexus in a dark room with my Nikon DSLR.
These are the results.
Code:
https://picasaweb.google.com/sunnyshirazian/SamsungGalaxyNexusScreenFaults?authuser=0&authkey=Gv1sRgCKPu5sT0x_DUNA&feat=directlink
(I can't link as I'm not up to 8 posts yet)
I think I'll have to send mine back
Click to expand...
Click to collapse
Yours definitely doesnt look right. Thats kinda splotchy.
Sent from my samsung gt i9250 which is in the wrong country.

sunnyshiraz said:
This could be just me, or everyone. Depends on how reliable Samsung has been able to manufacture their handsets.
I took pictures of my Galaxy Nexus in a dark room with my Nikon DSLR.
These are the results.
Code:
https://picasaweb.google.com/sunnyshirazian/SamsungGalaxyNexusScreenFaults?authuser=0&authkey=Gv1sRgCKPu5sT0x_DUNA&feat=directlink
(I can't link as I'm not up to 8 posts yet)
I think I'll have to send mine back
Click to expand...
Click to collapse
Get a refund.

Had my galaxy Nexus just over a week now and I got no issues with black lines or the camera....

i've had my nexus for just under a week and i've noticed the black lines as well. if i lower the brightness of the screen the black lines are more visiable and especially against lighter backgrounds. i've only found one article on the web that has highlighted this problem too, but would be interested to see if anyone else is having the same problem

Related

[Q] Vertical tilting and blue tint

I apologize if my attempt at search terms didn't yet yield an answer that has already been posted.
On my Droid Charge if I tilted the phone up or down in portrait mode it would cause the screen to take on a blue hue. It turns out it was because of the screen protector I was using. Took it off, no problem.
However, I have no screen protector on my Galaxy Nexus, and I'm seeing the same thing occur. Since the screens are hardly the same (AMOLED+ vs AMOLED, different resolution, different size) I can't really tell if its normal. The demo model at my store was out of commission.
Anybody else notice this or is there something wrong with my screen? My friend said his doesn't do it, but I haven't seen it myself (he lives an hour away) and its possible he just isn't as picky as me
Thanks in advance.
I got the same thing on mines. Blue tint when not looking at screen straight.
Sent from my Galaxy Nexus using xda premium
when my buddy first got the Samsung Facinate, I remember noticing that weird blue tint. maybe it's a Samsung thing?
Voodoo color should come soon to fix that!
Sent from my SGH-T959 using XDA App
GinNjoose said:
when my buddy first got the Samsung Facinate, I remember noticing that weird blue tint. maybe it's a Samsung thing?
Click to expand...
Click to collapse
Jasonhunterx said:
Voodoo color should come soon to fix that!
Click to expand...
Click to collapse
A blue tint of some sort, or cool colors in general are a product of the Super AMOLED screens, yes.
I don't think Voodoo Color would fix it in this respect, because I think it either has to do with the coating on the screen itself, or the way the light is refracting based on viewing angle.
I could be wrong...

Screen defects?

After a few hours of playing with the VZW Nexus, I noticed a thin, vertical line of pixels that are lighter than the surrounding area. It's really noticeable on white to gray screens.
Has anyone else noticed such a defect on their display? Would VZW exchange it? I probably won't be able to get to a VZW store until the weekend is up, and I'm worried that they will assume the delay means that I caused the issue.
Sent from my Galaxy Nexus using XDA App
Yep I got em looks like a faint checker board
Sent from my Galaxy Nexus using xda premium
I think that's just an artifact of amoled screens in general. AFAIK, SGS2 had the same issue.
NewMossie said:
I think that's just an artifact of amoled screens in general. AFAIK, SGS2 had the same issue.
Click to expand...
Click to collapse
Are you sure? What I have looks more like stuck pixels; a line of pixels that are firing at a consistently higher brightness than the others. I had a Droid Charge before this phone and never had this issue.
Sent from my Galaxy Nexus using XDA App
aznxk3vi17 said:
Are you sure? What I have looks more like stuck pixels; a line of pixels that are firing at a consistently higher brightness than the others. I had a Droid Charge before this phone and never had this issue.
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
The Charge doesn't have the same screen, it was SAMOLED+, the Galaxy Nexus is just SAMOLED.
That said, I'd need a better idea of what you mean, or how you're testing it. But I don't think I see it, and I'm pretty picky about my display.
I am a little disappointed in the odd washed-out look it has, almost like the gamma's too high.
Anyway, Verizon would probably exchange it, but you'd probably need to call in and have them ship you one. Going in-store you'll be fighting with stubborn sales reps who aren't getting a single dime of commission off their time with you.
My first unit had that, my current one doesn't. Try for an exchange, mine is perfect, but took two tries.
Sent from my Galaxy Nexus using XDA App
Is there a way of fixing it, like how you used to be able to fix old tv's with a magnet?
i have the same issue... and i can`t make an exchange because i bought at USA and know i`m in BRAZIL. =/ have some way to correct this problem??
thanks
Judging by the crickets chirping, looks like the only thing you can do is exchange it.
Has anyone had any luck with replacements? I get the vertical/horizontal line issue at lower brightness, but even at higher brightness solid colors look somewhat grainy.
I had a vertical line and some random spots with pixel problems. It wasn't visible during the day, but at night those pixel were darker than all the rest. Got a new phone within a couple of minutes in the store.

Try this Test, Post your results

Ok, I have just noticed this, not sure what it means. but it's something that can be easily tested by everyone in a few minutes.
While in gentle alarm in nightmode. the screen is all black and the digital clock is shown, I noticed black lines across my screen and really black dots peppered all over the screen, mostly at the top closest to the earphone. I'm thinking they are dead pixels but not sure.
To reproduce it, I downloaded SBMX, a paint app like photoshop. I painted the canvas black, turned off the lights and after my eyes adjusted, I can see the same pattern of black pixels all over the screen. there is one line near the top of the screen that goes right across.
If some people can try this and post your results it would be very appretiated. If they are dead pixels, I will return the phone.
If they were dead pixels you would see them no matter what color the screen was.
My nexus has those spots while displaying black. My Vibrant also have the dots. Its just how amoleds are, I'm not sure about the amoled plus
Sent from my Galaxy Nexus using XDA App
I would try but it's broad daylight here.
Sent from my Galaxy Nexus using xda premium
Yeah I have them too. If you turn the brightness to 1, you can see them.
Sent from my Galaxy Nexus using Tapatalk
That is pretty crappy. I'm sure most people could live with it and I probably will but it kinda erks me that this is the best they could do. I mean if it were a few phones in a bunch, but for all of them to be like it don't seem right.
Sent from my Galaxy Nexus using xda premium
SolidHelix said:
That is pretty crappy. I'm sure most people could live with it and I probably will but it kinda erks me that this is the best they could do. I mean if it were a few phones in a bunch, but for all of them to be like it don't seem right.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
It's how the screen technology is.. we had a lot of threads like this a while ago.
The conclusion was: "When are you ever going to be looking at your phone in pitch black, on a black screen, with the brightness set to 1?"
From what I have read it has something to do with Super Amoled and the glue used.
My Nexus is not near as bad as the Razr I had. Check out the Razr thread on this.
Ocassionally I would notice on my Razr when using the phone at night, without having to "look" for it.
I can honestly say that I have to try hard to see this on the Nexus, and I have never noticed it in general use, even at night. It shouldn't keep you from enjoying your phone!
edit: so much for that build quality argument they keep throwing around
lol had to say it.
I noticed this on mine in bed the other night ,it is all along one edge in landscape mode. can't see it at all in normal use though...

Thin green line at the top of the screen

Anyone experiencing thin line at the top of the screen it appears green at black background and as a brighter colour on different backgrounds
I'm wondering is it software issue or rather hardware one
Sent from my Galaxy Nexus using xda premium
That just started happening to me too...I think I've just gotten used to it - though it's still annoying. I haven't looked into/researched a fix yet.
Sent from my Galaxy Nexus using xda app-developers app
Can you post a picture? This seems very odd, I'm not sure if it's dead pixels or some other kind of glitch.
Sent from my Galaxy Nexus using Tapatalk 2
Is brightness control (or whatever it's called in the rom you're using) enabled perhaps?
It seems to come and go, worse at certain times. Right now I can barely see it, but I will post a screenshot as soon as it comes back.
Sent from my Galaxy Nexus using xda app-developers app
If it's hardware issue the screenshot won't show the line at all but if you can truly capture that line in a screenshot chances are it's a software fault.
Same here the line doesn't show up in screen shot
Could anyone who's experiencing the issue could post which Rom and kernel you been using?
I'm using modaco prebake and Franco kernel
Sent from my Galaxy Nexus using xda premium
You're right nothing showed up with the screen shot when it came back last night. I'm running the latest Bugless Beast 4.1 with the new radios.
Sent from my Galaxy Nexus using xda app-developers app
I've checked new Ron same issue
If you will go to landscape mode and watch a video probably you'll realize as me that the line is at the top and bottom of the screen. The u can notice that when you press navigation keys as well
Sent from my Galaxy Nexus using xda premium
Are you on a custom ROM and are you sure its not the battery option selected that shows a green line across the top of the screen? It changes depending on your battery percent.
I haven't really played around with better battery stats because I get pretty good charges out of the battery, but played a video earlier in landscape and the green line stayed in the same place - thinking hardware issue.
Sent from my Galaxy Nexus using xda app-developers app
Running stock Jelly been just noticed this today, have had the phone since June I think. Phone is always in its leather case/wallet with a screen protector so no phone damage.
And it has the same issue, green line or bright colors base on the background. just one line about as thick as the pull down notification bar. It got a bit better during the day, green line in portrait disappeared, now I just notice it when horizontal. but this is the first day.
Anyone send theirs in yet for repair?
I also noticed that on my GNex as well. Big probability that it's a hardware issue, like a line of dead pixels. Doesn't bother me much though, as it's so thin I sometimes don't notice it's there. But when my OC mode gets activated, it does seem distracting @[email protected]
Why not call Samsung for warranty repair? If you are under warranty, they'll let you know to send it in.
I called (888)987-4357 for my repair and they were actually really helpful. They're located in Texas FYI
Hi!
I had the same line. It can be clearly seen when the camera is turned on, or other apps in full screen mode. Line can be green, or red, or white.
Line appears for the first time when it was low temperature outside (-20 С, i think...), two weeks ago. I took the phone out of my pocket to read message, and saw the green line at top of display.
Now, if the phone placed in a warm room, the line becomes a barely visible. In a cool place it becomes clear visible.
Today I went to the service. They reinstalled the firmware, but the line is still on the display. They said that it is hard to see this line, and maybe they must to ask Samsung about this line. They are not sure that this line is a malfunction. At the same time, they are ready to replace the display (after arriving from Samsung's stock). Not clear for me...
I'll go to the service again in a week, and will report about result.
Good luck and sorry for my English.
Sent from my GSM Galaxy Nexus using xda app-developers app
I have the same issue. The Green Line on top appears when it's cold outside and normally its just brighter line which you can see only in landscape mode.
I think the only thing you can do is replace the screen
Going tomorrow to service and will let you know after
Sent from my Galaxy Nexus using Tapatalk 2
Hi!
I went to the service again. After four days my phone returned with a new display. The line has disappeared, everything is fine! :thumbup:
P.S. This repair was under warranty.
Sent from my Galaxy Nexus using xda app-developers app
I have a strange line on the top but i never saw it green. It looks like a line of pixels with different brightness.
update1: just sent my GN to customer service
update2: came back with a new full working screen
I have only noticed this when i viewed the video file on the computer using VLC. When i took a shapshot of the video, and then enlarged the picture to fit on desktop i could see the green line. It is only one pixel in width, not noticeable otherwise.
Is this really a hardware issue if it is happening to every GN phone in the same location ? I think it is software based. perhaps to make up the right pixel dimension ??
exidez said:
I have only noticed this when i viewed the video file on the computer using VLC. When i took a shapshot of the video, and then enlarged the picture to fit on desktop i could see the green line. It is only one pixel in width, not noticeable otherwise.
Is this really a hardware issue if it is happening to every GN phone in the same location ? I think it is software based. perhaps to make up the right pixel dimension ??
Click to expand...
Click to collapse
Definitely a vlc software error.! Isn't vlc on android platform still beta?
Try another player and look if you get the same result. There are enough you can choose. MX player for example is a famous one.
Sent from my Galaxy Nexus using xda app-developers app

Nexus display problem.

Hello
I`ve just noticed that my galaxy nexus has some wierd "ghost yellow menus" when everithing is white.
I have attached some pictures.
What can I do to get ridd of them?
Looks like screen burn-in, which is unavoidable with an AMOLED display. My GNex has similar banding from the notification bar, soft-key bar, and the address bar in Chrome (which is why I've stopped using Chrome and reverted to stock Browser.)
I don't know if there's a way to fix it, but the fact is that if you have a static image displayed on the screen, it will retain itself, much like a plasma TV.
Man I hate the blue burn in the notification bar and the nav bar
Sent from my Galaxy Nexus using XDA Premium HD app
Isnt it the rest of the screen that have some kind of 'burn in' Or more specific, the rest of the screen is degenerated/worn? The yellow hue wasnt present on my first GN when I got it. I have two GNs, the newest is more bluish/cleaner white - crisper..
Sent from my Galaxy Nexus using xda app-developers app
Same here.. I've got a blue ghost on the notification bar when the screen is white
Inviato dal mio Galaxy Nexus con Tapatalk 2
Andrei P said:
Hello
I`ve just noticed that my galaxy nexus has some wierd "ghost yellow menus" when everithing is white.
I have attached some pictures.
What can I do to get ridd of them?
Click to expand...
Click to collapse
You're holding it wrong
We all have this. It's common on GNex. just ignore it.
hp13 said:
We all have this. It's common on GNex. just ignore it.
Click to expand...
Click to collapse
If I can`t get ridd of it then What can I do to prevent it from getting worse?
Andrei P said:
If I can`t get ridd of it then What can I do to prevent it from getting worse?
Click to expand...
Click to collapse
Rotate the screen every now and then. If yoru phone is still under warranty, you can ask Samsung to replace it for you. Hopefully the new batch or SAMOLED are less prone to burn in.
If this common on sampled screens why don't I have this issue ?
Sent from my Galaxy Nexus using xda app-developers app
Streaker said:
Isnt it the rest of the screen that have some kind of 'burn in' Or more specific, the rest of the screen is degenerated/worn? The yellow hue wasnt present on my first GN when I got it. I have two GNs, the newest is more bluish/cleaner white - crisper..
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Yeah. The pixels of these displays wear out slowly but surely with use (and subpixels of a certain color - green, I believe, although I'm not 100% sure right now - wear out faster than the others), but since the notification and navigation bars are mostly completely black (meaning those pixels are turned off and barely get used at all) those areas don't get worn out like the rest of the display does. So it's not that the bars are "burned" into the screen, it's rather that those areas are in better condition than the rest of the display.
RoadHazard said:
Yeah. The pixels of these displays wear out slowly but surely with use (and subpixels of a certain color - green, I believe, although I'm not 100% sure right now - wear out faster than the others), but since the notification and navigation bars are mostly completely black (meaning those pixels are turned off and barely get used at all) those areas don't get worn out like the rest of the display does. So it's not that the bars are "burned" into the screen, it's rather that those areas are in better condition than the rest of the display.
Click to expand...
Click to collapse
This^^
:good:
RoadHazard said:
Yeah. The pixels of these displays wear out slowly but surely with use (and subpixels of a certain color - green, I believe, although I'm not 100% sure right now - wear out faster than the others), but since the notification and navigation bars are mostly completely black (meaning those pixels are turned off and barely get used at all) those areas don't get worn out like the rest of the display does. So it's not that the bars are "burned" into the screen, it's rather that those areas are in better condition than the rest of the display.
Click to expand...
Click to collapse
I was thinking that too but did you guys notice that when the screen is displaying back it is not absolutely black? The pixels do glow a little bit for faster screen switching (it was mentioned in some other posts). I think it could also be this static glow that causes the burn in.
What's this about a new batch? Did Samsung start using new displays with the GalNex recently?
Sent from my Galaxy Nexus using xda app-developers app
Sorry, I meant like a production batch. Don't thing they will use new displays with the Gnex.
I have insurance thru VZW which gives me a 2 year warrantly. I already had VZW replace 2 Gnex's, because of screen burn in, and if I get burn in again, I'll have them replace it again. They really don't give you a problem with replacing the phone, just tell them you did all like troubleshooting methods like factory data reset etc. and the burn in remains. They will send you a "like new" refurbished replacement. All the replacements I have got have been in great condition. If you are under warranty do not tolerate screen burn in, get it replaced immediately.
I've seen 5 gnex and each one of them had different screen. I mean every one looked different, worse or better. It looks like producing a good quality amoled display is very difficult or Samsung has very low QA for them... I wouldn't worry about it if I were you. Just use it... It's not that you often display static full screen gray background.
Wysyłane z mojego Galaxy Nexus za pomocą Tapatalk 2
ray3andrei said:
If this common on sampled screens why don't I have this issue ?
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Be happy you don`t have it!
ray3andrei said:
If this common on sampled screens why don't I have this issue ?
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
I think it's more common with the people who brag about their 3 or more hours of on screen time a day.
Those of us who are more like 30 mins to an hour a day of on screen time are not going to be affected near as fast.
its also for me
and also for most of nexus devices even nexus 4...
wierd...

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