You know how sometimes you get someone starting a thread about a problem before they actually try to do something about it, and then 60 seconds later they post that they restarted the phone and the problem is fixed? Yea, this isn't one of those times.
I tried using Sprint ID for the first time on my E4GT yesterday. I went to "Get a New ID," and when I press it, it says "An unexpected server error has occurred. Please try again." And it only gives me the options of "Retry" and "Cancel." So I try again and I keep getting the same message. And as the headline to the message, it says "Oops...", like I'm getting punkd by Rick Perry during a presidential debate or something.
When I do this, I have wifi OFF, and 3G ON, exclusively. So no, its not that. Also, I've tried different ways to get a new ID, through the "Switch IDs" way, the "Manage IDs" way, and I even went on Sprint.com and had 2 different new Sprint IDs texted to my E4GT for download and I still get the same message. Also, FYI, my phone is stock, non-rooted. And yes, I've restarted the phone, multiple times.
I briefly Googled the problem and have only found a similar issue reported for the Samsung Transform, not the E4GT. Has anyone here encountered this problem or a similar problem at all? If so, how did you fix it?
If anyone has any valuable input about this issue I'd appreciate the help. Thanks folks!
Related
Hello everyone. I'll make this quick and easy question. I have successfully updated to 3.35 radio, and tried several different custom roms in the past 2 weeks... At some point, i lost my internet connection, went back to stock rom successfully, and tried entire process over with and without the new radio (depending on which rom i tried according to instructions) and still no internet. I have spent literally over 4 hours on the phone with bell (Canada) to no avail. Only other option is to beat it with a hammer. I have noticed a couple people have had the same problem.. i have read these and PPC forums for hours and hours and hours, to try and fix this and get my Data connection back. tried almost every Rom i could find... to no avail. I'm just wondering if anybody had a sound fix for getting the Data connection back working again before i go to the store i got it from and freaking out and trying to get a new phone, or sending it off for a warranty claim which they say could take 6-8 weeks. Thanks for your time.
Chow.
This happened alot when
we were changing radiios
and roms on the Titans.
Most of the time the techs had to reset the
data security on their end. If they cant figure it
out , flash back to stock
radio and rom and go to
the store and swap it
out. Tell them you did
a hard reset and lost your data connection.
Good luck.
if you have another pda phone, get your carrier to activate it on your account, set it up ... get data working ... then get your carrier to switch it back to the one that had lost it's data connection, set it up ... try the data connection ... works every time on vzw ... I do the esn changes online ... give it a try ... couldn't hurt
Fuzzy
just spent another hour on the phone with tech Support, he tried resetting the Data Security, completely removing my device from our account and putting it back on, and he also had one of his own Touch's with him, he added it to my account, and it worked fine.. still nothing on mine. Grrrrrrrr!! this is megga frustrating... its been a week 1/2 and now 5+ hour on the phone and an hour at the repair shop yesterday. he re-esclated the problem and now i have to wait again for somebody to call me. I really don't want to have it sent to HTC becuse it will take 6-8 weeks, and i truely think its something in my phone itself as a result of "playing" with it, and i'm just hoping that somebody can come up with something that I havent already tried to get it working again. Thanks for you time once again, and keeping my fingers crossed.
Go to the epst settings.
Find username and password in there ( i guess data parameters??). It will be wrong. [email protected]
change it to the right ones.
that is EXACTLY where i went a week or so ago. i found this information in another post, and the UN is there, but no password, and Bell insists there is no need for username and password... but i disagree... i also think this is the problem.. i really do... any ideas how the heck i can get what my password should be?
in teh Data parameters, the only thing that is in there is Packet Dial String ----#777 In the security section is the UN and Pass. field. Is this where you were talking about maybe?? or is there something missing in the Data Parameters section?? UN showing is [email protected]
GRRRRRR!! This really sucks.!! BIGTIME!. Ive been fooling with this thing since 6Am... lol One thing that i did forget to mention, is... when i say no data, or internet.. this is what happens..
When i try any app. that wants internet, it will bring up the connection screen, "Connecting to Data, network... #777" type thing..... sometimes it will just sit there forever and ever... if i hit cancel... then in order for me to even make a phone call, i have to soft reset.... sometimes... (about 50% of teh time) it will come up with an error screen after about 5 seconds of trying to connect, and it says "Unable to connect for an unknown reason, if you need to view or change settings, tap settings, if teh problem continues reset your device according to manufactures instructions, and try again."
I just downloaded and tried the new Sprint Leaked rom, with the 3.37 radio, and still same thing. i still think it has something to do with the Username and PW in the ##778 settings... because i do remember seing a bunch of (hex) information in the PW field in the past when i was snooping around and now its gone.... I even tried converting the two numbers that bell gave me to Hex and putting them in there... and nothing... the one that i seen in there before was a big ass long one... Anyhow... i'm almost giving up i'm soon going to get extremely angry and beat it or throw it off the 20 floow balcony just for kicks... <g> Thanks for reading.Any help is appreciated.
Grashoper said:
GRRRRRR!! This really sucks.!! BIGTIME!. Ive been fooling with this thing since 6Am... lol One thing that i did forget to mention, is... when i say no data, or internet.. this is what happens..
When i try any app. that wants internet, it will bring up the connection screen, "Connecting to Data, network... #777" type thing..... sometimes it will just sit there forever and ever... if i hit cancel... then in order for me to even make a phone call, i have to soft reset.... sometimes... (about 50% of teh time) it will come up with an error screen after about 5 seconds of trying to connect, and it says "Unable to connect for an unknown reason, if you need to view or change settings, tap settings, if teh problem continues reset your device according to manufactures instructions, and try again."
I just downloaded and tried the new Sprint Leaked rom, with the 3.37 radio, and still same thing. i still think it has something to do with the Username and PW in the ##778 settings... because i do remember seing a bunch of (hex) information in the PW field in the past when i was snooping around and now its gone.... I even tried converting the two numbers that bell gave me to Hex and putting them in there... and nothing... the one that i seen in there before was a big ass long one... Anyhow... i'm almost giving up i'm soon going to get extremely angry and beat it or throw it off the 20 floow balcony just for kicks... <g> Thanks for reading.Any help is appreciated.
Click to expand...
Click to collapse
i am not with bell, so dont know what do they use. Maybe somebody else can confirm if they are supposed to be empty or not.
may be try empty username and password.
Then try the username you have right now and esn as your password.
i know on telus both will work.
YES YES YES YES!!!! ohhhh yeah babby!!..
i FINALLY got it working!! Yeeee hawww... if only you knew how happy this makes me... deer gawd...
I'll post what i did in the AM.. i can hardly keep my eyes open...
Thanks for all your input!
wanna share? i haven't had internet for the last three weeks and i am going nuts, tried with bell tech support for roughly 3 hours on the phone two seperate times and nothing. Please share
before i tie the phone to the back of my bike and ride around town to set an example heheh
Nas
Hay.... I wan't able to access the website here for a couple days... EVERYTHING you will need to get your internet back (Hopefully) is over on PPCgeeks... i recomend reading the whole thread, although the final answer to your question is near the end of the thread. Check it out...
http://forum.ppcgeeks.com/showthread.php?t=26691
I really have tried to avoid posting but I'm really not sure what to attempt next. I've been through a few threads on the XDA as well as trawled Google but I've not really come up to much.
Basically my One X has been fine since I got it up until the last couple of weeks, I'm not entirely sure if that coincided with a software update or any other changes I could have made but I never seemed to have a problem initially.
I've been using GO SMS since I got the phone, but having just re-installed the app to no avail and having just tried the exact message within a 60 second window through the standard messager it still did not send. This has happened in alternative locations too, so it doesn't appear to be signal based on where I am. After the 4th attempt and the message would not send I put my phone into Airplane mode to reactivate the sim, after doing so and turning it off the message sent.. So it might even be network related.. I've no idea! I've removed the sim card and left it for a few minutes to see whether when it's reinserted if there is still a problem, failing that though I am out of ideas!
Just for your reference I am with Vodafone, totally stock phone as it comes out of the box running the updated 1.29.401.11 software
Any help greatly appreciated.
Ashalak said:
I really have tried to avoid posting but I'm really not sure what to attempt next. I've been through a few threads on the XDA as well as trawled Google but I've not really come up to much.
Basically my One X has been fine since I got it up until the last couple of weeks, I'm not entirely sure if that coincided with a software update or any other changes I could have made but I never seemed to have a problem initially.
I've been using GO SMS since I got the phone, but having just re-installed the app to no avail and having just tried the exact message within a 60 second window through the standard messager it still did not send. This has happened in alternative locations too, so it doesn't appear to be signal based on where I am. After the 4th attempt and the message would not send I put my phone into Airplane mode to reactivate the sim, after doing so and turning it off the message sent.. So it might even be network related.. I've no idea! I've removed the sim card and left it for a few minutes to see whether when it's reinserted if there is still a problem, failing that though I am out of ideas!
Just for your reference I am with Vodafone, totally stock phone as it comes out of the box running the updated 1.29.401.11 software
Any help greatly appreciated.
Click to expand...
Click to collapse
I have the same problem, AT&T HOX, stock 1.73.502 rom, completely un-modded.
You are not alone my friend.
So I wanted to see if somebody would provide me with the settings they have for the SMSC. Starting this morning I was no longer able to send text messages and I know its not an issue with a ROM or anything because I Odin'd back to factory and I am still having the issue. This isn't the first time I have had an issue with a GNex not being able to text and I had to take my old one back to the store and get a replacement because they were unable to fix. I think I stumbled upon my problem/solution and was hoping that somebody from this great community would help me out. Could somebody do the below and paste what settings they have or give a screenshot. THANKS in advanced.
Open Dialer
Type the following sequence *#*#4636#*#*
Open Phone Information
Well for starters, My first Gnex had this issue a few days after receiving it, approximately one month ago. This morning I noticed I was once again unable to send or receive text messages. Up till now, I have been stock with root. I have been scouring pages and forums trying to find more info on this problem.
Unfortunately the farthest I have gotten is a wiki page on Cyanogenmod that goes through the process of updating your SMSC based on your Carrier's Gateway Number and putting it into PDU format. You can fidn the gage here.
To make it worse, as I thought I was going to be able to manually update it and get SMS back up, i still receive update error.
To make matters worse, for the past four days calls drop out every four to six minutes regardless of coverage. Not just on my line, but my wife's and my sister's lines as well. However they have not been able to reproduce any SMS problem like the one I have once again come across. I'm pretty close to dropping Sprint even if I've got a year left on contract.
Thanks for the reply. When I went to update or refresh the smsc I would get an error as well. This is my second GNex and really frustrated by it. I ended up odin'ing back to factory to and called sprint. they had me re-activate the phone *#*#72786#*#* then a few minutes later it started working again...
Well at least you were able to get yours working again. I've performed several resets via the 72786 menu to no avail. I went to a store today, to see them try it themselves, and eventually reactivate it. After seeing my problem was the same as the last, They decided to order a new/refurb phone. If this doesn't work out I plan on going back to my Evo 4G or just dropping my line on Sprint.
Well last night the modem died completely, this is some bull****. Can't connect to any sprint towers, makes me wish I still had my old phone. With 3 lines I just cant spend that much money to leave sprint.
Sent from my cm_tenderloin using xda app-developers app
I completely understand the cost of leaving sprint. I'm in the same boat with three lines as well. I have read up that in many cases an etf can be waived by returning the phone.
I am currently waiting for a new nexus to get shipped out here. If this third one doesn't hold up I'm going to have some bickering to do with account services. The other two lines are only experiencing dropped calls every few minutes and after talking with several reps, there is ongoing maintenance in my area.
What I want to know is why can't the smsc number be updated. And then why after wiping system and data and then flashing stock, that the smsc still cannot be updated. Something about the smsc cant be updated or there's a read error, corrupted sector, i dunno. I feel like I have exhausted everything I can think and tried everything I can. Not to mention this problem seems relatively isolated.
Sent from my Nexus 7 using Tapatalk 2
First, let me start by, in advance, thanking anyone who replies to this thread. Now that the formalities are out of the way.. I can't call or text at all! I've followed, step by step, the directions from cricketusers on how to flash a touch over to Cricket. I've lost multiple hours of sleep searching thru forums and websites to find an answer to my problem. If I dial out, I get Error 16, switch 211. When I stay on the line, the messages says "thank you for calling your cellular provider, please wait for customer assistance, etc." but it always says there are too many calls, try again later. I have. Every half hour. for the last 3 days. I read the tutorial on flashing to boost, so I called my sprint rep from a different phone, they refreshed what needed to be refreshed, and nothing happened. And from reading up how to flash to boost, I am assuming you are re directed to Sprint, and not a generic message, correct? I've tried multiple PRLs and either they send me to Error 16, or they just give me the busy tone. I can recieve calls and texts all day, but can't send any out. Cricket can't use the ESN from my S2 for some odd reason either. I've tried manually programming my phone. That doesn't work either. Suggestions? Any help would be appreciated!
P.S. I am pretty sure I posted this in the right place, right? lol
www.barsforlife.com
did you ever figure this out im haveing the same problem and all i did was downgrade from ics to gb on my cricket phone and cricket is saying thay cant fix it that i need a new phone
Last week, I called the wonderful HTC customer support about this error I'm having with my HTC Evo (same as htc one x) and they basically told me that it was androids fault. So then, I tried finding contact information for android, but to no avail. So, I decided to give sprint a try and they told me to call HTC.
So now, I am at lost as to how I can fix this error that I am having wth my phone.
This is what happens:
1. I connect my evo to my computer
2. An error on bottom right side appears saying "Hardware ID is Missing"
In otherwrods, my computer can't detect the phone and I don't know why. I've reinstalled the HTC syc program, uninstalled USB drivers and reinstalled, uninstalled phone drivers, and I turn the developer mode on and off, but the problem persists. Is my phone defective??? I don't know!!!
Does anyone have a solution to this error that the multi billion dollar bafoons can't solve? If so please help me!!!!
This is my last resort or else I will go back to sprint to get an Iphone 5 because I know that the Iphone f*cking works.
Also, I am having a problem with my android navgiation app because of the error "map has stopped working." If anyone has a solutiont to this error then please help as well.
Thank you
Nah, I don't think the evo and the hox are similar in any way...you should've seen that. Also there is a complete section for the evo.
Sent from my IdeaTabA2109A using xda premium
As this is posted in forum of wrong phone I have closed it. I would have moved it, but as there are more than one EVO version I didn't know which one is the right for your phone. So please make a new thread in the right section.