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I've been asking for the unlock code for my GS3 and everytime I do I get this mail back :
T-Mobile Sim Unlock Request
Sim Unlock Reference: 5420978
IMEI: 353024050442949
Thank you for taking the time to contact T-Mobile. Unfortunately, we are unable to provide the unlock code at this time. After review of the account we have determined that the device is not in use with the corresponding mobile number. T-Mobile policies and procedures state that the device must be in use on the mobile number requesting the unlock code. If this is a new device please allow 3-4 business days prior to submitting a new request to allow your usage to update in our system.
Thank you,
SIM Unlock Department
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
I've called T-mobile 2 times. Both the times they said "Oh we need to update the account"
They did. ANd I still got that E-mail. Any idea why this is happening? Is it my phone or the T-mobile System?
Abhi97 said:
I've been asking for the unlock code for my GS3 and everytime I do I get this mail back :
T-Mobile Sim Unlock Request
Sim Unlock Reference: 5420978
IMEI: 353024050442949
Thank you for taking the time to contact T-Mobile. Unfortunately, we are unable to provide the unlock code at this time. After review of the account we have determined that the device is not in use with the corresponding mobile number. T-Mobile policies and procedures state that the device must be in use on the mobile number requesting the unlock code. If this is a new device please allow 3-4 business days prior to submitting a new request to allow your usage to update in our system.
Thank you,
SIM Unlock Department
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
I've called T-mobile 2 times. Both the times they said "Oh we need to update the account"
They did. ANd I still got that E-mail. Any idea why this is happening? Is it my phone or the T-mobile System?
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Click to collapse
Probably the system. Can you not manually update it on My.T-Mobile.com?
joshnichols189 said:
Probably the system. Can you not manually update it on My.T-Mobile.com?
Click to expand...
Click to collapse
I have tried and when I log in it says that I use a Galaxy S3 but on their system it shows a Mytouch 4g.
Weird, and you've called in a few times I'm assuming?
joshnichols189 said:
Weird, and you've called in a few times I'm assuming?
Click to expand...
Click to collapse
Yes. And when I had the Galaxy S2 (SGH-T989). I was a noob on XDA and to ROMS. I would mess it up every like 2 months and I would have the same problem. THey'd say I own a Mytouch 4G...I use to get so mad...There system is slow.
Yeah it's alright, it shows SII for me when I've never owned one from them
I bought a T989D privately and was told it was unlocked. Running stock ICS. When using my MTS sim it asks me for network lock control key. Since I was not the one who unlocked it, I suspected it was not really unlocked. Did a little research and found if I dialed *#7465625# , I could find status of lock. All were "off" . Now since I did not unlock it and have no way to contact person who unlocked it, I have no codes to enter. Tried rooting and using [root] Galaxy S2 SIM Unlock, it could not find unlock or unfreeze code.
What is my next step??
zrpeg said:
I bought a T989D privately and was told it was unlocked. Running stock ICS. When using my MTS sim it asks me for network lock control key. Since I was not the one who unlocked it, I suspected it was not really unlocked. Did a little research and found if I dialed *#7465625# , I could find status of lock. All were "off" . Now since I did not unlock it and have no way to contact person who unlocked it, I have no codes to enter. Tried rooting and using [root] Galaxy S2 SIM Unlock, it could not find unlock or unfreeze code.
What is my next step??
Click to expand...
Click to collapse
Since its locked, i suggest you pay for an unlock code. Sucks that you got lied to, but thats life buddy
zrpeg said:
I bought a T989D privately and was told it was unlocked. Running stock ICS. When using my MTS sim it asks me for network lock control key. Since I was not the one who unlocked it, I suspected it was not really unlocked. Did a little research and found if I dialed *#7465625# , I could find status of lock. All were "off" . Now since I did not unlock it and have no way to contact person who unlocked it, I have no codes to enter. Tried rooting and using [root] Galaxy S2 SIM Unlock, it could not find unlock or unfreeze code.
What is my next step??
Click to expand...
Click to collapse
Did some more testing. Here are some more facts. As I said my active working MTS sim asks for network lock control key. I have 2 Rogers inactive never used sims, they both ask for network lock control key.
Have a Telus never used sim, it DOES NOT ask for network lock control key.
Makes me think phone is locked. So why all the "off" states of *#7465625# test?
LoopDoGG79 said:
Since its locked, i suggest you pay for an unlock code. Sucks that you got lied to, but thats life buddy
Click to expand...
Click to collapse
Am I missing something here? Status of *#7465625# indicates phone IS unlocked. Any help would be appreciated. Would be glad to pay for unlock code if I knew that would work.
zrpeg said:
Am I missing something here? Status of *#7465625# indicates phone IS unlocked. Any help would be appreciated. Would be glad to pay for unlock code if I knew that would work.
Click to expand...
Click to collapse
Seems like you were ripped off. I've heard of "partial unlocks" where whoever unlocked it didn't know what exactly they were doing. Like they tried z3box or jtag to unlock it. But yes if you bought an unlock key it would fully unlock it as unlock keys are usually direct from Samsung.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
Hello,
I bought a Samsung Captivate Glide i927 (Rogers), and it was locked. In my country, I went to a local phone shop and they unlocked the phone. But after 1 month of normal using, the phone was locked again. So I went again and unlock the phone for the second time. Unfortunatly, after 1 month of using, the phone was locked again. Why? I don't know.
It was after I was restarting the phone. The phone asked me to enter the PIN code as usual. I entered the PIN code that I usually enter which is 0000. The phone writes "code accepted" then after 1 second the phone shows a black screen in which I read that the PIN code is incorrect and I have to contact the provider. I can use the phone applications, but I can't call or send a text message. I always receive "Not registered on the network". When I write *#746562#, the phone give me a list of information in which I read "Network Lock [ON]".
How to unlock my phone Again? Where I have to get the unlocking code? Is it free? is it for 1 month or for ever? What is the problem in my phone? Is there a trusted website where I can buy the unlocking code forever?
I unlocked an SGH-I927R in a way that's kept the IMEI intact and that's not out of reach for anyone with a bit of technical ability. It does require ADB, a hex editor and either root or CWM.
Check the link in my signature.
sghi927 said:
Hello,
I bought a Samsung Captivate Glide i927 (Rogers), and it was locked. In my country, I went to a local phone shop and they unlocked the phone. But after 1 month of normal using, the phone was locked again. So I went again and unlock the phone for the second time. Unfortunatly, after 1 month of using, the phone was locked again. Why? I don't know.
It was after I was restarting the phone. The phone asked me to enter the PIN code as usual. I entered the PIN code that I usually enter which is 0000. The phone writes "code accepted" then after 1 second the phone shows a black screen in which I read that the PIN code is incorrect and I have to contact the provider. I can use the phone applications, but I can't call or send a text message. I always receive "Not registered on the network". When I write *#746562#, the phone give me a list of information in which I read "Network Lock [ON]".
How to unlock my phone Again? Where I have to get the unlocking code? Is it free? is it for 1 month or for ever? What is the problem in my phone? Is there a trusted website where I can buy the unlocking code forever?
Click to expand...
Click to collapse
Use Galaxsim from the market
Lutaboy said:
Use Galaxsim from the market
Click to expand...
Click to collapse
Spooky, the creator of galaxsim, has posted a free version here in xda, just thank him and buy him a beer for his work!
Sent from my Cappy Glide running CM10 Jelly Beans!
dbrannon79 said:
Spooky, the creator of galaxsim, has posted a free version here in xda, just thank him and buy him a beer for his work!
Sent from my Cappy Glide running CM10 Jelly Beans!
Click to expand...
Click to collapse
Link?
Sent from my SGH-I927 using xda premium
This came way too late ... I used Fast-GSM ... it takes longer than usual, I don't get an actual unlock code but did it with my ACE as well.
Its a bit more expensive, but hook his app up via USB w/ debugging, run the unlock tool whamo. Unlimited ROM installed, rebooting etc. Cyangenmod and it stayed unlocked.
Now, also on my i927r (Rogers) same deal stays unlocked.
I do wish I had seen this thread earlier, great that there's free ways to unlock it and pull out the code. Big thanks for doing that write up!
jayjayjoker2 said:
Link?
Sent from my SGH-I927 using xda premium
Click to expand...
Click to collapse
Google is your friend! Just search in all forums here in xda! They'll be one titled [app] by spocky!
Sent from my Cappy Glide running CM10 Jelly Beans!
Spoke with AT&T today. I was told 3 months ago that if i waited 90 days they would unlock my phone (E980). After about an hour and a half on the phone talking to 3 different people, i was given the go ahead to go to the unlocking portal. I tried to unlock the phone but kept getting an error message.
The unlocking portal would not unlock the phone, stating that it was unable to unlock it at this time. So after another call the rep told me that her computer showed that there was an unlock code (which she gave me), and that it should work.
She started a case, gave me a case number and said someone would review the case and help me. I got a call a few hours later from someone else who was quite adamant that AT&T would not unlock my phone until my 2 year contract was up. This was even though i told them that i live on the US/Canada border and need to be able to have phone service without roaming.
So, i decided to try unlocking it myself since i now had the code.
I want to make sure i did everything correctly....
I went into the dialer and entered; 2945#*980#, then clicked on Network Lock, entered the unlock code, and pressed Unlock.
The phone then rebooted.
I don't have a T-mobile SIM to check if it works, so i went to an imei site, but it seems that it no longer tells if you are carrier unlocked. Is there some way for me to verify the unlock, other than throwing in a competing network's SIM?
dunno if this will help or not but when i got mine i thought it was locked as the ad didnt say it wasnt, I bought a code from cellunlocker and tried it and it "didnt work", kept getting a "not yet personalized" message. After checking the code and reading the email i saw it said something about that message.
"Different phones have different Unlock Code Input Instructions, Try the following Instructions in Order:
Method #1 Insert a non accepted simcard, and enter code when prompted for a code
OR
Method #2 Go to the dial screen and press “2945#*model number#”
for example if its a p999 you enter “2945#*999#” or if its a p990 you enter “2945#*990#” etc…
OR
Method #3 to the dial screen and press 2945#*71001# as if making a call, enter code when prompted
OR
Method #4 Go to the dial screen and press *#865625# as if making a call, enter code when prompted
If Phone says, "Code Accepted" or "Network Unlock Successful" or "Not Yet Personalized" your phone is fully Unlocked"
Sorry if wrong suggestion but works in my country..
why not flash a custom ROM...it unlocks it automatically
Just buy a unlock code from eBay or unlockr?
Sent from my LG-E988 using Tapatalk
Yup. I got unlock code for my E980 from eBay for less than 1USD. Got. Code in 4 hours.
Can u share who u used PM the link or ebay name
Funkym0nkey said:
Yup. I got unlock code for my E980 from eBay for less than 1USD. Got. Code in 4 hours.
Click to expand...
Click to collapse
88cavalierz24 said:
dunno if this will help or not but when i got mine i thought it was locked as the ad didnt say it wasnt, I bought a code from cellunlocker and tried it and it "didnt work", kept getting a "not yet personalized" message. After checking the code and reading the email i saw it said something about that message.
"Different phones have different Unlock Code Input Instructions, Try the following Instructions in Order:
Method #1 Insert a non accepted simcard, and enter code when prompted for a code
OR
Method #2 Go to the dial screen and press “2945#*model number#”
for example if its a p999 you enter “2945#*999#” or if its a p990 you enter “2945#*990#” etc…
OR
Method #3 to the dial screen and press 2945#*71001# as if making a call, enter code when prompted
OR
Method #4 Go to the dial screen and press *#865625# as if making a call, enter code when prompted
If Phone says, "Code Accepted" or "Network Unlock Successful" or "Not Yet Personalized" your phone is fully Unlocked"
Click to expand...
Click to collapse
I tried doing the unlock a second time, to verify. I used Method #2...the same method as I used the first time. I select "Network Lock" and I get a message saying "your phone is not personalized", with a "Dismiss" button directly below. Can I assume then that it is carrier unlocked?
Just curious...is my unlock code the same for all E980 phones, or is it sepecific to this IMEI?
andygold said:
I tried doing the unlock a second time, to verify. I used Method #2...the same method as I used the first time. I select "Network Lock" and I get a message saying "your phone is not personalized", with a "Dismiss" button directly below. Can I assume then that it is carrier unlocked?
Just curious...is my unlock code the same for all E980 phones, or is it sepecific to this IMEI?
Click to expand...
Click to collapse
The unlock code is specific to device imei. That's why u have to gibe ur serial or imei number to get the unlock code.
Sent from my LG-E988 using Tapatalk
corelle said:
Can u share who u used PM the link or ebay name
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Click to collapse
I used this service, only cost $1.86 and received the code in minutes.
http://www.ebay.com/itm/Unlock-code-...item43b7f5fd24
Ryukou said:
I used this service, only cost $1.86 and received the code in minutes.
http://www.ebay.com/itm/Unlock-code-...item43b7f5fd24
Click to expand...
Click to collapse
Thanks!!!
Sent from my LG-E988 using Tapatalk
I am testing the waters for a potential swicth to T-Mobile with their new $100 for 4 lines plan. I used freemyblackbery.com. Select "Other Brands" from the menu on top. The code cost me less than $2 US and I received it by e-mail in less than 5 minutes. Confirmed that voice, sms, mms, e-mail, etc. working after entering the t-mobile apn info I found here.
Link to the instructions to use code
I am not affiliated in any way with the freemyblackbery site, this is the first time I have ever unlocked one of my phones using a code.
andygold said:
I tried doing the unlock a second time, to verify. I used Method #2...the same method as I used the first time. I select "Network Lock" and I get a message saying "your phone is not personalized", with a "Dismiss" button directly below. Can I assume then that it is carrier unlocked?
Just curious...is my unlock code the same for all E980 phones, or is it sepecific to this IMEI?
Click to expand...
Click to collapse
I get the your phone is not personalized message and am not on att. You should be unlocked.
Hi,
I just purchased a used T-Mobile G3 that I will be using on AT&T. Does anyone have any pointers on how to SIM unlock it? Is there a preferred method, or preferred supplied on eBay for unlock codes?
Thanks,
Toby.
tpdroc said:
Hi,
I just purchased a used T-Mobile G3 that I will be using on AT&T. Does anyone have any pointers on how to SIM unlock it? Is there a preferred method, or preferred supplied on eBay for unlock codes?
Thanks,
Toby.
Click to expand...
Click to collapse
try this..
http://unlockcode247.com/imei/1/40/LG-USA-TMobile--ATampT-Unlock--all-models-
fisher421 said:
try this..
http://unlockcode247.com/imei/1/40/LG-USA-TMobile--ATampT-Unlock--all-models-
Click to expand...
Click to collapse
OK, so I bought a code there, and 5 hours later is still hasn't arrived. So I bought a code from these guys: http://www.imei-unlocker.com/ which did come through. However, there are no instructions, so I found some on YouTube for the G3, https://www.youtube.com/watch?v=8TFWgPX5Al8
The trouble is, when I put in my AT&T SIM card into this T-Mobile phone and start it up, I am not prompted to unlock the phone at all. It starts right into Android and behaves like an unlocked phone except it says the network is locked when I try to make a call. That's it. No indication anywhere of how to access the unlocking mode. I'm stuck.
Edit: I found these instructions on T-Mobile's website, which confirm the method in the video:
http://support.t-mobile.com/docs/DOC-11974
Edit #2: about half hour after I wrote this the unlock code came through from the first site. I still no idea how to get past not being prompted to unlock, though.
Thanks,
Toby.
OK, resolved, if it helps anyone.
I managed to find an alternative method somewhere else that doesn't rely on an alien SIM card prompting an unlock code.
So the code from unlockcode247.com did eventually arrive, but without any instructions. A couple of hours after ordering it I gave up and bought a code from somewhere else. The email with that code took about 20 hours (!) to arrive, despite their page saying it would take a maximum of 2 hours. Bah! At least it contained a range of instructions on different methods to unlock in addition to the basic one of putting in an alien SIM. Someone might find these useful:
Method #1 Go to the dial screen and press “2945#*model number#”
for example if its a p999 you enter “2945#*999#” or if its a p990 you enter “2945#*990#” etc…
[so that's 851 for my T-Mobile phone.]
Method #2 to the dial screen and press 2945#*71001# as if making a call, enter code when prompted
Method #3 Go to the dial screen and press *#865625# as if making a call, enter code when prompted
Click to expand...
Click to collapse
I do find it strange that the phone didn't react to an alien SIM, but oh well, it's great that there's another way around it. All unlocked fine now.
do not use imei-unlocker
I ordered 2 days ago from imei-unlocker but no response, i have sent them various emails but no response.
On the website It says delay for lg services. Maybe thats why?
Sent from my SGH-I747M using XDA Free mobile app
Since this was a used phone it is possible that someone tried and failed unlocking it more than the maximum allowed tries.
I know whenever I have unlocked a phone, the prompt to unlock warns that you have x number of tries (I do not remember that number).
Also, I do not know if there is a way around it.
Barsky said:
Since this was a used phone it is possible that someone tried and failed unlocking it more than the maximum allowed tries.
I know whenever I have unlocked a phone, the prompt to unlock warns that you have x number of tries (I do not remember that number).
Also, I do not know if there is a way around it.
Click to expand...
Click to collapse
As long as you don't have any debt to T-Mobile don't they need to have a free solution to unlock your phone? For example if I called them right now they would unlock me for free even though I still have debt because I have had the phone for 6+ months. People got it unlocked through T-Mobile days after buying the phone by just saying they were going abroad.
ThePagel said:
As long as you don't have any debt to T-Mobile don't they need to have a free solution to unlock your phone? For example if I called them right now they would unlock me for free even though I still have debt because I have had the phone for 6+ months. People got it unlocked through T-Mobile days after buying the phone by just saying they were going abroad.
Click to expand...
Click to collapse
I believe he has his unlock code. The problem is that when he boots up the phone with a different carrier's sim in it, it is not prompting him to enter an unlock code as it should.
Looking at my unlock instructions, I proposed the posibbility that someone tried and failed 10 times or more. Just guessing:
Read This First
* DO NOT use all attempts to enter the unlock code otherwise your phone will be hardlocked (all phones have at least 10 attempts)
* Make sure "Airplane Mode" and "Wi-Fi" is turned off under wireless connections if your LG is an Android device.
It also has other methods for trying. Perhaps another method will work:
Method #1 Insert a non accepted simcard, and enter code when prompted for a code
OR
Method #2 Go to the dial screen and press “2945#*model number#”
for example if its a p999 you enter “2945#*999#” or if its a p990 you enter “2945#*990#” etc…
OR
Method #3 to the dial screen and press 2945#*71001# as if making a call, enter code when prompted
OR
Method #4 Go to the dial screen and press *#865625# as if making a call, enter code when prompted
Quick question.... I just got my unlock code from Tmo. I was wondering if the unlock is retained no matter how much somebody may root/unroot/change ROMs/etc. Is it a "forever" thing? Or just for the current setup? Oh and do I unlock with Tmo SIM in or with the ATT one?
*Edit* oops replied to the op, disregard this post.