Twice within the last week or so, something has happened, on my device I think, that prevents me from sending a reply email in Pocket Outlook. I have an Exchange account at 1and1 and have been using it with OTA ActiveSync to Pocket Outlook for nearly a year without a problem. Now, when I hit the reply button, the reply pops up, I type in my reply then, when I hit the Send key, nothing happens. If I save the reply to Drafts and then go to the Drafts folder, the size of the message shows as 0 bytes. Opening the message shows that it is, in fact, empty! The original text as well as my reply are missing. The only other symptom I've noticed is that I can't edit the original message when I'm replying. When I tap the phrase on the divider between the space for my reply and the sender's original message, nothing happens.
Like I said, this has happened twice to me in the past week. The only way I could get replies to work again last time was to hard reset my device and reload everything. When I did that last weekend, I experimented a little to try and figure out what might've caused it and, at the time, I traced it down to using the new SKTools to move my email messages to my Storage Card. "OK," I said to myself, "I won't do that again." And I haven't. But now, sometime between abougt 9:30 this morning and about 3:00 this afternoon, replies have stopped working again. What have I done to cause it to happen this time? I can only recall two things I did today:
1) I installed Opera
2) I used the new SKTools to turn off CAB deletion after installation.
Naturally, I have uninstalled Opera (no change) and restored CAB deletion (again, no change).
Has anyone experienced anything like this before? Does anybody have any suggestions as to what I might do to restore my ability to reply without a hard reset? If I have to reset and reload, I'll experiment with SKTools again but I'd really prefer to just know how to restore things.
I'm in the USA and have an AT&T 8525 (HTC Hermes) running the AT&T release of WM6.
I was enjoying my new Touch Pro 2 from T-Mobile for over a month now and suddenly I noticed that Touch Flo 3D said I had a "new text message". I usually just check "all messages" so that I can see all text message "discussions" instead of one at a time or "read only" mode when you tap a contact and slide over to "sms". So this time I checked "all messages" and none of my messages were "unread". I even went through every conversation to make sure nothing was missing, not even an mms message.
I even turned off Touch Flo 3D thinking that was causing the issue, no dice. Everytime I go into the SMS app for Windows Mobile and look at the folder tree, I see "inbox (1)". So I downloaded a cab file from xda that allows "mark all as read" in the sms app. After installing/softresetting and choosing "mark all as read" from within the WinMo SMS app, this issue did not go away both in Touch Flo 3D and in the WinMo SMS app.
Finally I came across a link of someone having an issue with their HTC Hermes (Kaiser?). They made a program called "FixUnreadCount". This app shows that it is checking all mailboxes (including sms/mms) on the WinMo message app and determines which messages are actually "read" or not.
Once I got to the "sms" portion of the scan, it found that all messages had been read, but the notification was set to "1". It fixed this and moved on to check my other messages on the phone.
After the scan finished, I noticed that TF3D still thought I had an unread message so I softreset my Touch Pro 2 and that was it. Touch Flo 3D had synchronized with the WinMo messaging app and determined that there were no "unread" messages.
I felt I would post this up here since I know there are a lot of Touch Pro 2 owners out there and none of the other fixes worked for me. I also hope that this can be found easily in a search because finding the fix in the hermes forum was almost dumb luck.
I posted a link to the thread that has the file available for download. It's a zip file. I just downloaded the file via Opera directly onto my storage card, then extracted the file and ran the file after extracting. You may get a warning that says "unknown publisher" just tap allow and it should run just fine.
http://forum.xda-developers.com/showthread.php?p=1519862
Thank you, I've hard reset twice already because of this annoyance.
Thank you. Ran it once and after a soft-reset, all was fixed.
This fix worked for me to.
Much appreciated!
Thank you for the post!
Glad I could help. I know this was an issue that wasn't covered too well when I first learned about it. Making it easy for others.
Just use SafeInboxExtender
Once installed, go to your inbox (windows default, not TF3D), click menu, scroll down and click 'mark all as read'
That should do the trick, and its easy too.
i have been having this issue with my phone for months thanks so much for posting this, yur a life saver... really!!!!!!!!
Thanks for this soo much. I was about to flash my phone again cause I had this problem the first month I got my TP2 and looked online a lil' and could not find an answer... dat is why I luv this forum
I had this same issue and stupidly started a new thread without a thorough search (sorry).
Any ideas why it happened in the first place?
Well, I installed the SafeInboxExtender and clicked on Mark All As Read and the phone still says that I have one unread message. It didn't work for me. Any other ideas, guys?
aliendan said:
Well, I installed the SafeInboxExtender and clicked on Mark All As Read and the phone still says that I have one unread message. It didn't work for me. Any other ideas, guys?
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So did you try FixUnreadCount followed by a soft reset, as in the first post?
Can someone please help me! I have downloaded this zip many times and it works for a few days then the phantom message appears again somedays totaling to like 5 new text so it says. Is there anything I can do to keep them away for good? I love my phone but this is driving me crazy!!!
NeoDMD
Thank you! Awesome fix. I've had this problem with several WinMo phones from time to time, usually after receiving several automated texts, and always had to hard reset the phone to fix the problem, which in this case, with the Tilt2, would have been a major hassle getting it just the way I like it again.
I changed my settings to the default UI and then ran the exe file, then switched back to TouchFlo 3D, but the count was still wrong, so I performed the soft reboot like you suggested and again, it was still there, so I just ran the zip file again and it was gone with out another reboot.
Thanks again.
=)
works great thx a bunch
how to extract the file
NeoDMD said:
Glad I could help. I know this was an issue that wasn't covered too well when I first learned about it. Making it easy for others.
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hey i was wonderin how do i extract the file lol idk how 2 do it like i already downloaded the zip file but i dont know how to extract it lol
thanks a lot. saved my sanity.
thank you men xD
Unread text in message fix
and easy fix for this Is safe inbox extender it gives you the option to mark all messages as read something the original option fails to do so download it and no more hard resets
Laters
thank god it freakin worked! ive had to deal with this for months now!
the first time i ran it, it said it had taken out the message on the scan so i exited the scan and did a soft reset, and it didnt work. so then i ran the scan again and this time did the reset before exiting the scan, and that worked like a charm. so if your havin issues with it try that. thank you again so much for that, im glad someone finally figured this issue out
flory115 said:
hey i was wonderin how do i extract the file lol idk how 2 do it like i already downloaded the zip file but i dont know how to extract it lol
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go to tools, then file explorer and find the file, select it then press the menu button, one of your selections should say "extract" (select it), then youll get a screen askin where you want to save it, just to make it easier on yourself save it to your storage card, once this is done go through your program files again and you should see 2 files with "fixunreadcount" (one is the folder logo which you just extracted from, the other is a little window logo thing which is the actual file), select the file with the window thing and it will then run the scan, after that press the reset button on the side of your phone. if it doesnt work the first time (it didnt for me), run the scan again and reset again and it should work
Hey guys my phone is on 2.3.3 and I didn't have any problems for the longest time then all the sudden for the last week every time I try to go into the market or check my e-mail my phone keeps asking me to log in to gmail, I don't know what is causing this but its annoying since I use 2 step verification on my gmail to keep going in and making a new password for my phone every day.
when i bought the phone it felt great that it would auto save my most often used words and phases. things like my email, my phone number, my address. i dont know what happened, but all of this is gone. i can send the same phrase to 10 people and it will still not save it...help?
thanks in advance
evilrome0 said:
when i bought the phone it felt great that it would auto save my most often used words and phases. things like my email, my phone number, my address. i dont know what happened, but all of this is gone. i can send the same phrase to 10 people and it will still not save it...help?
thanks in advance
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The stock keyboard user dictionary predictions don't work as well as SwiftKey, which I highly recommend.
Hi there, first off i'm new to the forum here And second, since i've been reading many threads on here before and seen
experienced members and what not i thought you people could help me on the way here with my problem.
The problem is that i can start my phone but it always keeps looping at the CM logo so i can't get it to start fully.
And since i have a new phone on the way i thought i would ask you guys if it would be possible to pull my contacts
from my phone even though i can't start it fully? Since i don't have the option to save a contact to the sim-card when
adding a new contact i have been forced to save to the phone. I know i could have synced it with a google account
but sceptic as i am i do not trust those stuff.
I hope i gave you guys enough information of my problem, if not then please do ask if you want to know something.
Thanks in advance
TheInsidiousX
Have you backed them up somehow? In .vcf format? If not then there is no other way to restore them.......you should have backed you contacts on your google account,it saved me a couple of times