Develop Bugs

Display Artefact/ghosting line on lowest brightness

I have a diagonal line that runs along the width of the display it runs at a slight angel, it can be only seen with the display set a its lowest setting and running a black image in a very dark room. I have taken the phone back to three (solihull) who after 3 goes of trying to see it are aware of the problem and acknowledged it. They checked their demo phone which didn't have the problem. They have contacted their Samsung rep who I am awaiting a call from.
Does anyone have a similar problem?

This is normal with AMOLED displays.

the thing is, my GS2 doesnt have this "problem" on the lowest screen brightness.
I compared them last night side by side and its very noticable on my Nexus
That said, i've already accepted the fact that everyone else has some variation of this "issue" but im more curious on what the Samsung rep has to say about it. I'm also curious if its more visible on some devices as opposed to others.
I put my brightness on a static settings so it doenst effect me much (I can see it a bit on dark grey backgrounds) but i'm just imagining people who use auto brightness cause there's NO way you can miss it on whites/greys

you must have a magic Galaxy S II then, because it is a known issue with AMOLED screens when running at low brightness.

ill try and take a picture tonight with my devices side by side
honestly, anyone would be able to spot it out if you saw them in person.
Either my GS2 doesnt have the issue, or its VERY hard to see. I took long hard looks because i was really debating if my Nexus was defective - if this is just how it is then im willing to accept it - i just want to make sure we're not part of some funky batch

i assume like this here
http://forum.xda-developers.com/showpost.php?p=19881421&postcount=87
And if you said they tested the demo units, thats also my observation. Some screens have it more than others (others being almost not visible) and some inbetween

oscillik said:
you must have a magic Galaxy S II then, because it is a known issue with AMOLED screens when running at low brightness.
Click to expand...
Click to collapse
It may be a known issue, but that doesn't mean it's acceptable. I've not experienced any issues like this on either of my Fascinates. I'd certainly return mine if there were any screen issues.

oscillik said:
This is normal with AMOLED displays.
Click to expand...
Click to collapse
I understand the artefacts you mean but this is a single bar about 3mm thick its not dead pixels like the three store suggested otherwise it wouldn't matter about the brightness it almost looks like something is pressing gently against the screen. I have tried to photograph it but my camera/me are not the best.

Thyrus said:
i assume like this here
http://forum.xda-developers.com/showpost.php?p=19881421&postcount=87
And if you said they tested the demo units, thats also my observation. Some screens have it more than others (others being almost not visible) and some inbetween
Click to expand...
Click to collapse
yeah its pretty much like that
it's like...grainy with weird colours. I wouldnt say i see any thick LINES, instead it reminds me of throwing paint on a wall and letting it slide down. I'll try and take a picture tonight with some high res camera so you guys can hopefully see what im talking about
unfortauntely its not so easy for me to get a return since im in canada and i bought mine through Handtec in the UK - im pretty sure RMA-ing is a huge hassle and wait, plus im not sure if i have to pay for the shipping

Thyrus said:
i assume like this here
http://forum.xda-developers.com/showpost.php?p=19881421&postcount=87
And if you said they tested the demo units, thats also my observation. Some screens have it more than others (others being almost not visible) and some inbetween
Click to expand...
Click to collapse
Its not like that on mine.

lol i took that pic with my G2x, its not as extreme as that in real life.

An OLED (organic light-emitting diode) is a light-emitting diode (LED) in which the emissive electroluminescent layer is a film of organic compounds which emit light in response to an electric current.
It;s Organic. Each row of organic pixels may have slightly different tolerances to voltage than the next, hence you get dark and lighter rows varying to different degrees on different screens.
By all means take a chance and see if a replacement is all the same tolerances with no darker or lighter lines or if it has lots of them and looks like a striped screen. I don't think its a "defect" as such, its just a "characteristic" of AMOLED. If they wanted Samsung could measure the tolerance of each OLED to a very accurate level and there would be no dark or light lines on any screen. It would be very expensive though, so they fall into a catagory of acceptable or not.
Thats just my opinion by the way.
edit: Im actual glad so many others are questioning this too. I feel less pedantic now. lol

mcgon1979 said:
By all means take a chance and see if a replacement is all the same tolerances with no darker or lighter lines or if it has lots of them and looks like a striped screen.
Click to expand...
Click to collapse
Bear in mind that any replacement you get may in fact have a worse screen. I was lucky when I got my replacement phone (replaced due to volume bug, nothing to do with the screen) and my screen was luckily better. You may not be so lucky.
mcgon1979 said:
I don't think its a "defect" as such, its just a "characteristic" of AMOLED.
Click to expand...
Click to collapse
Indeed

well i just got my nexus today and as expected noticed a small transparant line running down with screen with auto brightness / low brightness. So i turned it of and manualy set to around 55 60% defintly cant notice it now just bummer cant use auto brightness .... will have to see how battery holds out like this as i luv this phone

Disadvantages of AMOLED screen

Hi all.
Last night I accidentally discovered the burnt pixels on my one year old Focus screen The sights of high contrasts Metro-style icons (such as IE, phone and marketplace) are visible on the white background as a darker "shadows" (actual color is like a light-light yellow, close to white). These "shadows" are visible on the white background in the dark only.
It's not a big deal but I'm kinda disappointed
So, my conclusions are:
- high contrasts Metro-style tiles on the home screen are evil, at least for AMOLED screens. However live tiles (probably) can solve the issue (he-he, just thought - may be it's a real reason why MS implemented and pushing live tiles? Kidding );
- periodical changing of tile location on the home screen also can help;
- using AMOLED handsets for development is not so good. The best practice is to keep AMOLED screens off all the time (what is not acceptable for development).

My Focus is one year old, but I don't have any burn in problems some reported. Granted, I don't leave my phone screen on for extended periods, but my live tile arrangement really never changed.
Now that I have the HTC Titan, I have no regrets with the SLCD screen. The colors seem more natural to me. While AMOLED screens certainly have a "pop" factor, it's not a must-have for me.

This is a well known issue that you have to live with: AMOLED will get screen burn-in if it is use for an extend period of time.
I know most of the Android Galaxy phones also have screen burn-in especially on the status bar.
My own Samsung Focus developed screen burn-in (esp. Metro buttons) after only three months of use.

day2die said:
This is a well known issue that you have to live with: AMOLED will get screen burn-in if it is use for an extend period of time.
Click to expand...
Click to collapse
How about Super AMOLED screens, is problem still persists?

I notice things on my Omnia 7. Normally if i've had a menu open for a minute or more and i switch to a black background i can see a kind of greyish imprint of the last displayed icons.

sensboston said:
How about Super AMOLED screens, is problem still persists?
Click to expand...
Click to collapse
SAMOLED has it as well. I'm sure it was a big issue in the focus forums last year

The biggest disadvantage of an amoled screen is when you move to another type of screen, and notice just how gray blacks can be. Using my old focus and having the blacks blend with the bezel was so visually pleasing, and the colors had so much pop. I hear that the colors aren't as accurate, but what does that mean really? 90% of what I look at on a phone is arbitrary colors anyway; how would I ever know that the blue tiles are really supposed to be one shade vs. another, and why would I care?
(btw yes, I had the same screen burn-in problem on my focus)

Yeah i had a major burn in problem with my Omnia 7, I think it was something to do with the bright blue theme i used, i have pictures here: http://forum.xda-developers.com/showthread.php?t=973337

use a screen saver?
Oh ya.. nevermind

Wow... I had no idea of this...
I have a Galaxy S I9000 (as well as an LG Quantum) and luckily it hasn't burnt in...
Is this a really wide spread problem?

renatofontes said:
I have a Galaxy S I9000 (as well as an LG Quantum) and luckily it hasn't burnt in...
Click to expand...
Click to collapse
Try to look at your screen in darkness (set white background on the fullscreen first), then say "luckily"

sensboston said:
How about Super AMOLED screens, is problem still persists?
Click to expand...
Click to collapse
The problem is particularly bad on Super AMOLED screens.
Super AMOLED is still AMOLED.
My Vibrant, if I turn my screen on to the home screen and let it sit there for 10 seconds and then open another app, I can see the shadows on the home screen superimposed onto the app that's running. It's very noticeable, and gets irksome after a while. You won't see that on LCD screens.
The status bar is burnt in, which is noticeable when the phone is used in landscape mode because you can always see that faint strip where the status bar is (in portrait) on the side of the screen.
I set my screen timeout to 30 seconds to "preserve" the screen.
---------- Post added at 05:33 PM ---------- Previous post was at 05:30 PM ----------
renatofontes said:
Wow... I had no idea of this...
I have a Galaxy S I9000 (as well as an LG Quantum) and luckily it hasn't burnt in...
Is this a really wide spread problem?
Click to expand...
Click to collapse
All of Samsung's displays have this issue. Perhaps you just haven't noticed it, or are just fortunate
Not really widespread, and not really a "problem" per se. Just a component of the screen tech. It burns in and shadows easily.
However they have better power management than LCD screens and better brightness, viewing angles, and outdoor visibility - as well as better color saturation and reproduction. For example, I increase my Vibrant's stock battery life by like 4+ hours doing absolutely nothing but putting a true black background on the launcher...
It's a trade-off. It's worth it for someone like you who doesn't notice it, though. It's worth it even for some people who do. It really depends on how long you keep your phone, Lol. If you upgrade yearly it's not that big a deal. I can't see myself going 2 years with the Vibrant as my primary device and dealing with it, though. It's too startling to look at at times, especially after you spend a significant amount of time in one app with static UI elements and move to something else...

If you look at the AMOLED technology, it's understandable really. All the colours displayed on the screen are composed of green, red and blue sub-pixels.
In an AMOLED screen, there is no backlighting. The sub-pixels themselves generate the visible light, hence why the blacks are so black, because the black pixels are not powered on. (Think of an AMOLED screen as having thousands of tiny tiny LED's)
However the problem with AMOLED is the manufacturers could not produce a specific chemical compound for each colour that would wear evenly. For example, the blue sub pixel has a shorter lifespan than the green. When the AMOLED sub-pixels gets used, the intensity of light produced decreases, hence there is uneven wear. The pentile arrangement was to actually arrange the pixels in a way, which as the display wears, the colours look normal. When there are static pixels displayed, a certain portion of sub pixels gets used more than others, hence why you can notice it.
In an LCD, each sub-pixel is a polarizing filter, which filters out either red/blue/green and displays it or blocks it, so an LCD doesn't suffer from screen burn in as much as AMOLED and PLASMA displays.
From day one I have only ever used my phone on the lowest setting and I have alternated every few days from red/green tiles. I have never used blue due to the low lifespan of blues!!

I don't think it's a huge problem if you are smart. I made the mistake of leaving my screen on as often as possible when I first got my focus. Once I started noticing the burn in, I moved my tiles around, put my screen on 2 minute timeout, and didn't notice any more of the burn in. Just the original images.

As Big K mentions, blue pixels are the quickest to degrade, that is why you never use a blue theme with an AMOLED display. Also, displaying white actually activates some blue pixels and draws more power, so the black system theme should always be used over white.
Every AMOLED owner should know these 2 things and it is a shame that Samsung and the carriers don't do a better job of informing their customers of these simple facts.
I cringe every time I see an AMOLED phone with a white background and blue theme.

This is why I still stick to Super LCD.
I saw an S2 get a burn in within 2 months of use. Lawl.

ohgood said:
use a screen saver?
Oh ya.. nevermind
Click to expand...
Click to collapse
The solution is ridiculously obvious: turn off your screen when you're done using the phone. Duh. That's obvious from a simple battery life perspective.
Of course, I see people *constantly* who just set their phones down with the screen on and walk away. Idiots.

jasongw said:
The solution is ridiculously obvious: turn off your screen when you're done using the phone. Duh. That's obvious from a simple battery life perspective.
Of course, I see people *constantly* who just set their phones down with the screen on and walk away. Idiots.
Click to expand...
Click to collapse
The solution is not ridiculously obvious because other screen types do not suffer from thsi issue, therefor the user who moves from an LCD screen to an AMOLED has absolutely no clue that this screen type has these deficiencies. They simply assume their screen will always look the way it does as long as they take care of their phone.
That is not a bad assumption. It just doesn't jive with this display tech.
I love the deep blacks and color saturation on Samsung's AMOLED screens, but I don't think I can ever convince myself to get another one.
The issue isn't just keeping the screen on. I've always used a 30 second screen time-out on all my phones, so they aren't just sitting there a ton with an image on them. Even when you have something on the screen for like 10 seconds and move to another app you can see the image shadows on the screen. Yes, it gets pretty noticeable after a while to the point where it's constantly drawing your attention.
It's actually worse than the PenTile they use in the 1st gen SAMOLED screens, TBH.

N8ter said:
The solution is not ridiculously obvious because other screen types do not suffer from thsi issue, therefor the user who moves from an LCD screen to an AMOLED has absolutely no clue that this screen type has these deficiencies. They simply assume their screen will always look the way it does as long as they take care of their phone.
That is not a bad assumption. It just doesn't jive with this display tech.
I love the deep blacks and color saturation on Samsung's AMOLED screens, but I don't think I can ever convince myself to get another one.
The issue isn't just keeping the screen on. I've always used a 30 second screen time-out on all my phones, so they aren't just sitting there a ton with an image on them. Even when you have something on the screen for like 10 seconds and move to another app you can see the image shadows on the screen. Yes, it gets pretty noticeable after a while to the point where it's constantly drawing your attention.
It's actually worse than the PenTile they use in the 1st gen SAMOLED screens, TBH.
Click to expand...
Click to collapse
1st gen? It's being used in the Galaxy Nexus, too

It's a really useful point to raise, and something to think about for people using their phones for development. Automatic screen time-outs can be an annoyance when you're testing features (against a real device), and wanting to stay connected (in visual studio) to the phone for debugging info and deployment. I know I have my current phone on most of the day to test tile and page updates etc. so there's bound to be large areas of the screen remaining static for long periods of time.
It's made me think twice about getting a Lumia (which I assume would be prone too) for this reason
I'm surprised manufactures don't include info on it bundled with the phones (e.g. on not having a white background) - that's pretty irresponsible.

Well my screen has a burn in where the nav bar is

Watching Netflix or anything in full screen it's noticeable. Very noticeable. After one week of owning it about a month ago, I saw a similar topic and thought "this would never happen to me". Fast forward a month later, I have it. And a scratch on my screen after putting it in my pocket only with nothing else in it.
Sent from my Galaxy Nexus using xda premium

monkey hung said:
Watching Netflix or anything in full screen it's noticeable. Very noticeable. After one week of owning it about a month ago, I saw a similar topic and thought "this would never happen to me". Fast forward a month later, I have it. And a scratch on my screen after putting it in my pocket only with nothing else in it.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Take a photo and post it please.

Mine does too, mighty thanks to amoled
This is going to happen regardless of what you do.
Acceptance is key

Can someone post a picture? I would like to see what all the fuss is about.

By nav bar, do you mean the notification/status bar? If so, I know exactly what you're talking about. The static cyan text is a burn-in waiting to happen. I noticed a little bit of cyan tint in that area when brightness is low and the screen is white. It's by no means that bad at all but I use the hide the status bar option in ADW to prevent it from getting worse. 2 months later and it hasn't gotten worse.

waiaung1 said:
By nav bar, do you mean the notification/status bar? If so, I know exactly what you're talking about. The static cyan text is a burn-in waiting to happen. I noticed a little bit of cyan tint in that area when brightness is low and the screen is white. It's by no means that bad at all but I use the hide the status bar option in ADW to prevent it from getting worse. 2 months later and it hasn't gotten worse.
Click to expand...
Click to collapse
By nav bar they mean the soft keys (Home - Menu - Recent - Back) buttons on the bottom.

Oh, in that case I haven't seen that problem but I have heard of people with it. You can get rid of those soft-keys with custom mods too that makes your phone full-screen.

I noticed this on my Gnex as well. Rotating the screen clockwise to a landscape orientation, the left side of my screen where the soft buttons were has a notably bluer tint. For the record, I keep my screen on auto, which I was hoping would reduce the burn-in effect. Setting the screen brightness to 100% seems to hide the burn-in. Dunno if that will always be true.
Even worse, when I did a screen compare of my previous Nexus vs the display model at the Verizon store back in early Jan, the demo model's screen was noticeably dimmer and off color even at full brightness. Seemed like running in torch mode 24/7 with a bright red background caused the screen to degrade noticeably after only a week or so.
Sent from my Galaxy Nexus using xda premium

The only time I notice any sort of image retention (relating to the notification bar) is when I first open the XDA app and it quickly goes full screen. Other than that I never see it. However, I commonly see image retention going from home screen to Market but it fades very quickly.
Sent from my Galaxy Nexus using xda premium

Mine as well as my friend's has burn-in at the top and bottom where the status bar is and the soft buttons. Also my old nexus S as well as my friend's has burn in at the top status bar. It's inevitable I guess...

I started seeing this too but i quickly switched to transparent top and bottom bars so that those pixels got even wear, and it actually reversed my burn in mostly. My screen is near perfect now.

this happen to me, too. it sucks. can this be exchanged in person somewhere instead of shipping it? i don't want to wait.

Burn in was a term for lcd screens. For this situation think of it as "reverse led fatigue". The leds that are not used as much as the rest of the screen will appear brighter giving you the impression that it is burn in. On the first gen amoled's some would leave and entire white screen on full brightness overnight to normalize or calibrate the leds. Doesn't bug me one bit though.
good day.

chopper the dog said:
Burn in was a term for lcd screens. For this situation think of it as "reverse led fatigue". The leds that are not used as much as the rest of the screen will appear brighter giving you the impression that it is burn in. On the first gen amoled's some would leave and entire white screen on full brightness overnight to normalize or calibrate the leds. Doesn't bug me one bit though.
good day.
Click to expand...
Click to collapse
Exactly right. But the term burn in is so familiar to people it will likely never change.
I forgot to say that to eliminate this burn in i also use full screen browser at all times to hide the status bar. And i consistently rotate the screen to different views while i read my webpages to give the other pixels a rest. The effect is excellent.
To test this the best, install dead pixel detect from market and toggle thru every color. Rotate the screen too to see both areas. The color red is the only one that shows the burn in for me. Which is strange cause blue is the weak color that wears out the quickest. But my blue looks fine.

This will probably happen to all of us to some degree sooner or later.
The image retention that lasts 1-3 seconds we might see within a month or two usage is actually one of the characteristics of AMOLED "Ghosting effect"
which is not the same as AMOLED "reverse led fatigue" (or although technically incorrect but more widely understood term "Burn-ins") which maybe seen as permanent image retention shown as yellowish outlines of icons / keyboard outlines, etc.
Sadly, there's really nothing you can do about this problem after the fact, except to change the screen itself if it is really bothersome. Or you may try to change/delete/make transparent of the permanently placed icons/other objects/pictures to try to reverse these effects.
The only preventive measures would be changing screen rotation from vertical to horizontal, and make sure you don't have the screen on at a stay still image (preferably set auto screen off to 30seconds or so.)

It is humorous how particular many people are about "pocket" screens. Oled technology in reality is like the merger of lcd and plasma screens. And oled does get image retention and burn in similar to plasma. It is harder to avoid on a cell phone with so many possibilities of static images. Really though, it is good to mention/complaint about it so it gets attention and oled manufacturers try to improve upon the technology and try to minimize or get rid of the issues altogether. Many people still think plasmas get burn in very easily and that is far from the truth. The last 3 years or so Panasonic and Samsung have made great strides in minimizing the possibility and you see very few complaints about it. And it is even more humorous that many people think lcd technology is better for viewing because it is newer than plasma when the exact opposite is true. LCD technology is older than plasma, and aside from power usage and weight, lcd doesn't have many benefits over plasma. And because of the post processing to try and overcome the deficiencies of lcd viewing lcd screens are closing the gap in power consumption with plasma. But yeah, all you can do about the image retention of oled now is put pressure on samsung and lg and any newcomers to the technology to improve it. Hopefully, oled will overcome its shortcomings to lcd and plasma and be the better tech out of all three in the near future. I wish they made laptops with plasma screens. That would be an awesome option for laptop users that use theirs as desktop replacements like myself.
Sent from my Nexus in Texas.

I don't have any "burn in". I guess different screens behave differently.

case0 said:
I don't have any "burn in". I guess different screens behave differently.
Click to expand...
Click to collapse
Many people think they dont have it till they install dead pixel detect and check each color. I bet you have it on the color red.

RogerPodacter said:
Many people think they dont have it till they install dead pixel detect and check each color. I bet you have it on the color red.
Click to expand...
Click to collapse
All my pixels are fine but I notice the notification bar retention on brown with the XDA app and I notice the bottom (whatever it's called bar) on grey from the app you suggested. Either way, I still love the phone!!!
Sent from my Galaxy Nexus using xda premium

RogerPodacter said:
Many people think they dont have it till they install dead pixel detect and check each color. I bet you have it on the color red.
Click to expand...
Click to collapse
I don't. Out of curiosity I tried that app out after reading about it on this thread.

Does the Galaxy Nexus have the annoying screen blinking?

On many phones or laptops the screen blinks really fast (probably to preserve energy). Many people seem to be ok with /don't notice that, but it really drives me nuts when a device does this. There's no way for me to preview how the screen works before buying, so please tell me - does Galaxy Nexus' screen blink? (And I mean really fast turn off - turn ons, like 60 times per seconds or so)

groovy354 said:
On many phones or laptops the screen blinks really fast (probably to preserve energy). Many people seem to be ok with /don't notice that, but it really drives me nuts when a device does this. There's no way for me to preview how the screen works before buying, so please tell me - does Galaxy Nexus' screen blink? (And I mean really fast turn off - turn ons, like 60 times per seconds or so)
Click to expand...
Click to collapse
You mean refresh rate? ALL screens have a refresh rate. That's how the image changes. As for the Max refresh rate for the gnex panel, I'm assuming it's 60hz, which is standard for most android phones.
Sent from my Sensation using Tapatalk 2

Are you talking about the Auto brightness flashing when the screen changes brightness or the refresh rate. The flashing with Auto brightness can be fixed with a rom that lets you change the auto brightness. You can search the forums on how to do that with CM9. The refresh rate is stuck the way it is no way to change that. I do not think i have ever seen a refresh rate problem.

I've never seen nor experienced anything similar to this. Or even heard of it anywhere except on the One X.

I am okay with it although I am not bothered even at 50Hz, some people can be extremely sensitive and there's no way out of that. I watched lots of Nexus reviews on youtube and I never seen the screen flicker effects. 50fps videos looks very smooth on Nexus.
For America, there is the Nexus for Sprint and Verizon so you might be able to try them out in the store.
This video shows the SIII flickered like crazy, but isn't a problem in other reviews, so I guess its either his camcorder fps or a problem with his SIII unit: http://www.youtube.com/watch?v=5DQ_UAtrnOg&feature=plcp

I'm not talking about the refresh rate I mean the backlight of the screen blinking independently, very fast. You can see it on many older Nokia phones, but recently I found out that my new Samsung Netbook does this and it drives me nuts! There's no way to change it, I think it's physically built into the device

Samsung phones use AMOLED screen which they manufacture. I don't know a lot about OLED technology, but the pixels light up themselves, therefore backlight is not used with OLED screens. AMOLED screen can achieve exceptional black level and high contrast ratio. As for how fast the subpixels in an AMOLED screen blink, I have no idea.
Before you get the Nexus, you should also read up on Pentile matrix versus RGB matrix. The Nexus and SIII use Pentile matrix making things appears grainier on close up. But for me, the Nexus screen is beautiful.

If you can find a store that sells a galaxy nexus, head in and see if you can see that "blinking". Personally, I haven't seen that blinking issue on my gnex.
Sent from my Sensation using Tapatalk 2

That's what I would do if I didn't live in Poland It was very surprising to me how little known is this phone in here

groovy354 said:
I'm not talking about the refresh rate I mean the backlight of the screen blinking independently, very fast. You can see it on many older Nokia phones, but recently I found out that my new Samsung Netbook does this and it drives me nuts! There's no way to change it, I think it's physically built into the device
Click to expand...
Click to collapse
No it doesn't flicker. Its an amoled screen so there is no traditional backlight. Individual pixels light up rather than needing a backlight.
Nexus has no flicker. Its smooth as butter.

eksasol said:
Samsung phones use AMOLED screen which they manufacture. I don't know a lot about OLED technology, but the pixels light up themselves, therefore backlight is not used with OLED screens. AMOLED screen can achieve exceptional black level and high contrast ratio. As for how fast the subpixels in an AMOLED screen blink, I have no idea.
Before you get the Nexus, you should also read up on Pentile matrix versus RGB matrix. The Nexus and SIII use Pentile matrix making things appears grainier on close up. But for me, the Nexus screen is beautiful.
Click to expand...
Click to collapse
You need a damn microscope to even tell the screen is pentile. Or hold the phone directly in front of your face.

Note 4 Screen Burn-In | Major Problem - Any Fix?

When I was dating my ex, I always kept our text conversation open on my Note 4, and my Note 4's screen was set to never sleep/dim while plugged in. I had the screen on with our text messages for probably 8-10 hours a day for months.
Now her name, phone #, the keyboard, texting app, everything is burned into my Note 4 screen. It's really bad and noticeable in every app.
I tried running the screen burn-in fixer (that flashes different colors every 2-3 seconds) for over 18 hours and it did not seem to help the problem.
Does anybody know of a fix? Could I perhaps open a pure white screen for two days and hope that burns in?

There's really no fixing it. OLED screen burn-in is a brutal thing. If you're lucky, you might be able to get it replaced under a warranty.
The important thing to do is to learn from the experience. I mean that sincerely, and I hope it doesn't come across as at all condescending in tone. Going forward, if you get an OLED device, you'll want to make sure to avoid letting things like the status bar stay the same color for very long periods of time, and shorten the time before the screen shuts off.
---------- Post added at 03:40 AM ---------- Previous post was at 03:39 AM ----------
Your idea to potentially resolve it with a pure white image for an extended time, as I understand, is generally effective with LCD technology, but not OLED.

To understand why running the screen burn-in fixer for 18 hours will not fix it, you must understand how OLED, and plasma display panels, and even old-school CRTs work.
All 3 display technologies have self-illuminating phosphors. OLED panels use organic LEDs. Plasma display panels use tiny cells filled with, well, plasma. CRTs use phosphors which are illuminated by being bombarded with electrons. These phosphors slowly degrade over the life of the display, and as they do so they grow dimmer over time. By the end of their long production run, CRT phosphors reached the point where they would not noticeably dim during a human lifetime. Plasma phosphors never did, which is why burn-in was possible on the very last Panasonic plasma TVs that were manufactured before the whole thing was scuttled by the nearly bankrupt company.
Now we come to OLEDs. OLEDs are still a very immature technology and the problem of phosphors dimming rapidly and having a short lifetime has not been solved. There is a reason why LG is purposely using white OLEDs with an overlaid color filter on their OLED TVs. Samsung attempted to make OLED TVs for mass production using RGB OLEDs but withdrew from the market while they worked to improve the effective lifetime of the OLEDs, especially the blue ones.
So what actually is burn-in? It's simple. If you leave something showing statically on the OLED panel forever, such as your text message window, the illuminated OLEDs will drastically dim relative to the ones which are dark. What you're seeing is uneven wear of your OLED panel. Some pixels are worn out a lot, others are mostly unused.
Now you understand why your burn-in fixer will not do anything. Because the burn-in fixer shows static, full screen colors, it will wear down all your OLED phosphors evenly. This will never fix burn-in because you have some which are worn down unevenly, so wearing all of them down more does nothing!
Some people have attempted clever solutions, like taking a color-inverted screenshot of their burn-in and displaying that for a long time to try and wear the non burned-in pixels more to match the wear on the burned-in ones. This may theoretically work, but you must leave this image displaying for as long as you displayed the original screen that caused the burn-in. In your case, since you left your ex's text window on the screen for months, you will need to display the color-inverted image for months to wear the non burned-in pixels enough to match the burned-in ones.
My point is that you should just throw your phone away and buy a new one. You have basically destroyed your phone's OLED panel, chalk it up to a lesson learned and move on. Turn the damn screen off when you're not using your phone!

Colton127 said:
Now her name, phone #, the keyboard, texting app, everything is burned into my Note 4 screen. It's really bad and noticeable in every app.
Click to expand...
Click to collapse
This thread is now over a year old, and I don't know if you've thrown away the phone by now/had the screen replaced under a warranty as user Bicknasty suggested/something else, but here's a relatively simple solution I'm surprised no one else has mentioned:
While you can't actually get rid of AMOLED screen burn-in per se, you can certainly burn in other parts of the screen to the point where everything is burnt in about the same and the difference isn't really noticeable. You would do this by first pulling up the exact image that's burnt in (go to screen you had open for so much time that it burned in; you might want to take a screenshot and edit out all the dynamic elements of the user interface like the stuff on the notification bar and individual messages, so that you don't end up with those burnt in when you're done), then inverting the colors (you can find an option to do this in the settings application), and then leaving that image open 24/7 until the burn in of the inverted image has canceled out the original burn-in (you should check on this periodically by pulling up a white image that fills the screen). Remember, this won't technically get rid of the burn-in, but it'll make it impossible to notice. Good luck