Develop Bugs

red lense and earpiece problem

Well I buy my defy about 3 months ago...and yesterday the earpiece just died ...I make this......just to tell the people that the defy made in april and whit foyo...can be defected...AFAIK the defected defy were the ones made in febrary.
I´m from argentina and my carrier is personal....and I just re flash the original rom and send it to the warranty...

same thing happened to me.. bought it 4 months ago, running custom rom so i reflashed 2.2 froyo and sent it to the service center..

Ouch! I'm about to buy a defy this month. This makes me rethink

Common problem, can get it fixed by the carrier or replace with better earpiece (SE K850i earpiece)
Search the forum, there's instructions and experiences all around

I have only one service centre in Bangalore. It's too far from my residence (25 km). Getting it fixed will be a nightmare to me...

jasonmax said:
I have only one service centre in Bangalore. It's too far from my residence (25 km). Getting it fixed will be a nightmare to me...
Click to expand...
Click to collapse
25KM is like 10min drive only.
I normally practise to set my ear piece volume 10/15. I never put it highest to 15. Hope this will more lasting as I hate sendiing it to service centre..

farsight73 said:
25KM is like 10min drive only.
I normally practise to set my ear piece volume 10/15. I never put it highest to 15. Hope this will more lasting as I hate sendiing it to service centre..
Click to expand...
Click to collapse
LOL! I wish you should visit Bangalore to see the actual traffic... It takes minimum 2 hours to reach that 25 km distance..
Anyway, I hope that I won't get the earpiece problem with July 2011 manufactured devices...

dude even i live in bangalore and its really far from my place too lol.. mine got screwed cause i dropped it really really badly. and only the earpiece got loose. still worked if i shook it a few times but sent it to them anyway

My Defy earpiece is dead now after 6 month of use. :-( This is the worst mobile phone i have ever used. There is no service center near by me. I dont know wht to now. I am planning to throw it away.

Buy an earpiece on ebay. I bought a couple myself and when a died replaceing took less than ten minutes so don't worry too much 4 usd and ten minutes is to few to worry too much about
Sent from my MB525 using XDA App

Desire is a piece of crap

I came to this conclusion 20 minutes ago, when my Desire went to hell again after 3 f*****g days from return from repair!!!
It froze during absolutely normal usage. After pulling out battery, it stuck in bootloop. Bootloader stopped working after connecting to laptop, fastboot failed to connect to laptop and bootloader won't start at all anymore. Hard reset didn't work.
As I said: Piece of crap.

Murphy's law: "Anything that can go wrong will go wrong"
Well, i'm sorry for that, if i was u, I'd take the opportunity to take a new phone

Not sure if I can do that.

I quite like my Desire to be honest.
Although I must say I played with a Metro UI theme today, and I liked the UI a lot.
I also finally got round to adding a custom ROM last night. Tried a few, and now settled on one.
The limited memory issue isn't one if you know what you're doing.
And I was lucky enough to get an OLED screen.
I would cry though if I had to send it in and they returned one with a SLCD.
So I can feel your pain, a little.

Question: Is it normal that Desire gets warm below battery? Because, it gets seriously warm after few seconds. Perhaps an overheating issue?

Maybe you experienced the dreaded overheat problem...
After a few seconds..?
Even on idle..?
IMHO it's not normal...
Search for the Desire reboot / overheat thread...
See if you have the same symptoms...

ok I love a piece of crap...
I think you should send it to repair again

madmatsui said:
ok I love a piece of crap...
Click to expand...
Click to collapse
+1.
A groundbreaking phone when it was released and gave Apple a shake-up they are still yet to recover from.
Sorry to hear your device is having issues, but to suggest this phone is a POS, based purely on one bad experience, is seriously missing the forest for the trees.
Best phone I ever owned and will have it for a long time to come. So glad I bought this and not anything else.

777ace said:
+1.
A groundbreaking phone when it was released and gave Apple a shake-up they are still yet to recover from.
Sorry to hear your device is having issues, but to suggest this phone is a POS, based purely on one bad experience, is seriously missing the forest for the trees.
Best phone I ever owned and will have it for a long time to come. So glad I bought this and not anything else.
Click to expand...
Click to collapse
Completely agree with everything you stated.

Terepin said:
Question: Is it normal that Desire gets warm below battery? Because, it gets seriously warm after few seconds. Perhaps an overheating issue?
Click to expand...
Click to collapse
It's either an overheating issue, or you are doing a lot of network intensive work. Because the radio is located below the battery. I also suspect that the processor is also located there.
Sent from my HTC Original Desire using Tapatalk

777ace said:
+1.
A groundbreaking phone when it was released and gave Apple a shake-up they are still yet to recover from.
Sorry to hear your device is having issues, but to suggest this phone is a POS, based purely on one bad experience, is seriously missing the forest for the trees.
Best phone I ever owned and will have it for a long time to come. So glad I bought this and not anything else.
Click to expand...
Click to collapse
+1
Totally agree with what you said. I have used my desire for a long time now and It's still one of the best phone I've ever encountered. So much that I've decided against getting sgs2 or even sensation. I will wait for quad core phones. LOL.
Sent from my HTC Original Desire using Tapatalk

So I requested pick up for repair. Fourth in three months....

In Germany you can request an new phone after 3 repair attempts ...
Dont know if its also in Slovakia but try it

I take I should ask new phone from HTC, right? Or from repair center?

Yes, you should definitely try that!

Not helping...

Terepin said:
Not helping...
Click to expand...
Click to collapse
Seems logically to the repair center for me..ask they

This applies to Slovakia also:
If they do not manage to repair within 30 days, you can request your money back.
If your phone gets broken 3 times (not sure if it should be the same problem) you can get your money back.
So found it, sorry for posting in slovak language:
V prípade, že má vec súčasne najmenej tri rôzne odstrániteľné chyby, pričom každá z nich bráni v riadnom užívaní, má spotrebiteľ právo rozhodnúť sa, či uplatní právo na výmenu tovaru alebo na vrátenie peňazí. To isté právo má aj vtedy, ak sa rovnaká chyba, aká bola najmenej dvakrát opravovaná, vyskytne tretíkrát v záručnej dobe.
So it has to be the same fault.
Anyway I would still try to get my money back, or a replacement phone.
Sent from my HTC Desire using XDA Premium App

I had a few similar situations like yours. All of them happen when I was using a 3rd party battery. Maybe you want to ask the repair center to check the battery?

Is just a piece of hardware which will brake down.
Unfortunately you are unlucky and it happens often then to others (I'v send mine once for repair in 13 months).
If I was in your position, I would ask for new phone (as it broke so many times).
When you get a new one sell it on eBay, add couple hundreds $ and you have an upgrade .
Easy
Or if you really don't like it. Sell it and buy an iPhone ;-P

[Q] Anybody from Sweden suppose to get their One X Unit this week?

Im waiting for the mail to drop in so I can go and pick up my phone?
Does the mail work during easter?
Anybody else getting or got theirs today already from Sweden?
Cheers!

Johnny0906 said:
Im waiting for the mail to drop in so I can go and pick up my phone?
Does the mail work during easter?
Anybody else getting or got theirs today already from Sweden?
Cheers!
Click to expand...
Click to collapse
I did a funny think. I choose elgiganten [email protected] It didnt work until the release on 2 april. And then it was all about being able to go a distance. They had it in uppsala so i went stockholm to uppsala and got mine. Unfortunatly i got a used one that someone else had opened so i returned it and got a new one just 20 minutes later :=). So now im almost happy. Just one thing, i dont understand, i cant se 1.26 anywhere on my phone. Only 1.20. sumthing on the software version.
Regards
Baddar

Got my for four days ago . Dont like the phone AT ALL . Hate it. So many problems with the screen and the phone. Many agry users have reported this . See for yourself at Swedroid.se/forum
My screen issue looks like this: http://www.youtube.com/watch?v=sd9OIqm-yWY&feature=youtu.be

Consan said:
Got my for four days ago . Dont like the phone AT ALL . Hate it. So many problems with the screen and the phone. Many agry users have reported this . See for yourself at Swedroid.se/forum
My screen issue looks like this: http://www.youtube.com/watch?v=sd9OIqm-yWY&feature=youtu.be
Click to expand...
Click to collapse
To bad you feel that way. I'm perfactly happy with my phone. It's just plain awsomeness!
And I'm the picky kind of guy but I too had problems with my first device which I turned in and got replaced. But my new one? Just sweet!
On topic I do not think the mailservice work during earster no :/

Aja82 said:
To bad you feel that way. I'm perfactly happy with my phone. It's just plain awsomeness!
And I'm the picky kind of guy but I too had problems with my first device which I turned in and got replaced. But my new one? Just sweet!
On topic I do not think the mailservice work during earster no :/
Click to expand...
Click to collapse
I got my replaced but its the same problem with the new one aswell. Will take contact with HTC after the easter! Will use my SGS I9000 so long till it's been solved That phone is a phone you can trust on in any weather

Seriosly why do I se software version as 1.20... Anyone else in Sweden have this?.. I just saw a screenshot that showed 1.26.. and that is standard.and I don't se any uppdates avalible for my phone.
Also does everyone get a android is upgrading on restart. It says optimizing application x of y... Like it goes through all my apps n optimezes them everytime I restart my phone..
Sent from my HTC One X
EDIT:
I went back to elgiganten. Apparently i had gotten a review version. Just changed it. I just showed them that if i tick the usb debugging mode it crasches so i got a doa. They where like no we have to send it to service but i showed him that i have only had it for so few days and i cant work with a phone that hangs all the time. So he changed it. No probs :=)

Motorola really suck!!!

Sorry if the title offended motorola lover(my apologies)
but really..
motorola really sucks.:/.
Firstly downgrading our hardware(overclocking the same processor in other phones)
then serving us with a locked boot loader..(with an indefinably long waiting time for unlocking)
then at the time of repairing they take 2 weeks to replace a motherboard and then return a completely different defy to customer(broken from side,various cracks and scratches,even the front housing was not the same as the scratches that were on my old defy were not even there now) ..
what came to my surprise was that their customer support replaced my whole motherboard while they had to replace just camera unit...
and when i said there is some mishap(that they might have given me the wrong piece) the engineer started blaming me saying you didnt tell us of any scratch and all..
and he started saying that motorola has a policy that any phone damaged during the repairing is to be bourne by customer and i was like
..
but i asked him to give me that in writing but he started hesitating and some how got convinced to send it to corporate office for repair
now you tell me is it fair to give me a badly damaged phone after repairing only because i chose motorola over samsung or nokia..
sorry for any grammatical error is any as i am feeling sleepy...

Sainyam said:
Sorry if the title offended motorola lover(my apologies)
but really..
motorola really sucks.:/.
Firstly downgrading our hardware(overclocking the same processor in other phones)
then serving us with a locked boot loader..(with an indefinably long waiting time for unlocking)
then at the time of repairing they take 2 weeks to replace a motherboard and then return a completely different defy to customer(broken from side,various cracks and scratches,even the front housing was not the same as the scratches that were on my old defy were not even there now) ..
what came to my surprise was that their customer support replaced my whole motherboard while they had to replace just camera unit...
and when i said there is some mishap(that they might have given me the wrong piece) the engineer started blaming me saying you didnt tell us of any scratch and all..
and he started saying that motorola has a policy that any phone damaged during the repairing is to be bourne by customer and i was like
..
but i asked him to give me that in writing but he started hesitating and some how got convinced to send it to corporate office for repair
now you tell me is it fair to give me a badly damaged phone after repairing only because i chose motorola over samsung or nokia..
sorry for any grammatical error is any as i am feeling sleepy...
Click to expand...
Click to collapse
the b/l will never be unlocked for defy by moto ^^
if it were we'd hold on to our aging ph's for a couple more years & wouldn't go out and buy say a razr with official unlocked b/l or the like...
modders mod & play with their ph's voiding warranty... if I break it I fix it
ph repair services can be dodgy at the best of times
it's not just moto services that are fubar...

Sainyam said:
Sorry if the title offended motorola lover(my apologies)
but really..
motorola really sucks.:/.
Firstly downgrading our hardware(overclocking the same processor in other phones)
then serving us with a locked boot loader..(with an indefinably long waiting time for unlocking)
then at the time of repairing they take 2 weeks to replace a motherboard and then return a completely different defy to customer(broken from side,various cracks and scratches,even the front housing was not the same as the scratches that were on my old defy were not even there now) ..
what came to my surprise was that their customer support replaced my whole motherboard while they had to replace just camera unit...
and when i said there is some mishap(that they might have given me the wrong piece) the engineer started blaming me saying you didnt tell us of any scratch and all..
and he started saying that motorola has a policy that any phone damaged during the repairing is to be bourne by customer and i was like
..
but i asked him to give me that in writing but he started hesitating and some how got convinced to send it to corporate office for repair
now you tell me is it fair to give me a badly damaged phone after repairing only because i chose motorola over samsung or nokia..
sorry for any grammatical error is any as i am feeling sleepy...
Click to expand...
Click to collapse
Motorola Really Sucks in Servicing i have a bad experience With Them once upon a time my ZN5 Not working so good so i gave it to the service center..after a month i got my phone back but the camera lens scratched and the micro phone notworking etc etc i complained Back they said i need to pay 2k for fixing Them...even if u want to apply doa they will suck time and even they dont know how to install a rom...

King_Rat said:
the b/l will never be unlocked for defy by moto ^^
if it were we'd hold on to our aging ph's for a couple more years & wouldn't go out and buy say a razr with official unlocked b/l or the like...
modders mod & play with their ph's voiding warranty... if I break it I fix it
ph repair services can be dodgy at the best of times
it's not just moto services that are fubar...
Click to expand...
Click to collapse
Its not the same with nokia(i love their service)..
once i had a broken earphone on e71 and much to my surprise they replaced it within 10 mins or so..
and while same with motorola took one week to get repaired..
if i break it i am responsible(i know) but the phone broke when i flashed original rom.
So its motorola's software who broke it
not am waiting for my mobile to send to chennai for replacement..

L7iharsha said:
Motorola Really Sucks in Servicing i have a bad experience With Them once upon a time my ZN5 Not working so good so i gave it to the service center..after a month i got my phone back but the camera lens scratched and the micro phone notworking etc etc i complained Back they said i need to pay 2k for fixing Them...even if u want to apply doa they will suck time and even they dont know how to install a rom...
Click to expand...
Click to collapse
really the engineer here didnt even know that motorola has a locked bootloader..even he didnt know what bootloader is ???
all he knew was the is case of doa replace pcb and install rom using rsd...
and if anything else happen send them to another service centre..

Sainyam said:
really the engineer here didnt even know that motorola has a locked bootloader..even he didnt know what bootloader is ???
all he knew was the is case of doa replace pcb and install rom using rsd...
and if anything else happen send them to another service centre..
Click to expand...
Click to collapse
Well, the service center experience was good. Had one stuck pixel on the screen, they replaced the TFT panel. Got the phone back in 8 days without any damage.
One thing is for sure, this is my first and last Motorola!!!

Sainyam said:
really the engineer here didnt even know that motorola has a locked bootloader..even he didnt know what bootloader is ???
all he knew was the is case of doa replace pcb and install rom using rsd...
and if anything else happen send them to another service centre..
Click to expand...
Click to collapse
yes most service guys are like that...but some guys are pros bcoz wen i went to service i dunno which software he used he showed me the list of custom..roms that im used...im really shocked
Sent from my MB525 using XDA

motorola defy always rocking
motorola defy always rocking

Sainyam said:
Sorry if the title offended motorola lover(my apologies)
but really..
motorola really sucks.:/.
Firstly downgrading our hardware(overclocking the same processor in other phones)
then serving us with a locked boot loader..(with an indefinably long waiting time for unlocking)
then at the time of repairing they take 2 weeks to replace a motherboard and then return a completely different defy to customer(broken from side,various cracks and scratches,even the front housing was not the same as the scratches that were on my old defy were not even there now) ..
what came to my surprise was that their customer support replaced my whole motherboard while they had to replace just camera unit...
and when i said there is some mishap(that they might have given me the wrong piece) the engineer started blaming me saying you didnt tell us of any scratch and all..
and he started saying that motorola has a policy that any phone damaged during the repairing is to be bourne by customer and i was like
..
but i asked him to give me that in writing but he started hesitating and some how got convinced to send it to corporate office for repair
now you tell me is it fair to give me a badly damaged phone after repairing only because i chose motorola over samsung or nokia..
sorry for any grammatical error is any as i am feeling sleepy...
Click to expand...
Click to collapse
They are just evil but their phones are damn good. They give one the finest hardware. I get it they overclock the same processor and use it. It is actually beneficial. Even if you buy a phone with less processing speed, you can still overclock it. Its not just MOTO does this each and every android manufacturer do this. Most of the time they use the same processor on many phones. I agree service centers in INDIA are really bad. More over you don't have any idea about Samsung. Nokia sucks with their stupid firmware and the stylish N800 with a stupid Windows Phone OS.

Surprisingly, this my 8th phone from Motorola and I'm pretty satisfied..
Had a few experience with servicing and it was satisfactory..I broke my BT headset once n it was replaced with a brand new one..
Locked BL is a pain sometimes but at the same time, it means there's a little chance to brick the phone..
Doesn't matter from where I send it, what matters is written above

The only good thing about Defy is its ruggedness..
Without it, certainly i will immediately sell my phone to another one, which have an option to unlock its bootloader.
Just look at Sony, they write an OFFICIAL step by step to unlock devices bootloader.
Of course it will broke the warranty, but at least customer have their right to do whatever they want to their devices. To unleash its power and capabilities on proper custom rom.
Sorry Motorola, this is my last Motorola device. Unless Motorola change their policy about what customer could do on their devices.
Sent from Tapatalk v2.0 for Android

I love Motorola phone.....
It had excellent hardware and excellent quality...
But service center are like hell.....
I gave my phone for 1and half months now.. Still I didn't got it back...
This is one thing why we started feeling to go for Nokia......

Worst Service EVER!!!

Guys,
Was wondering if any of you are suffering from HTC service center as i do.
Would like to let you know about my experience.
I have purchased my device about 6 months in Taiwan as in my country it wasn't available yet.
After a month of use i experienced some issues with the power button & 3G signal, and send the device to Greece service center.
After about 8 weeks that i didn't get my device back, I couldn't keep quite about the fix duration I raised a complaint via HTC site.
Surprisingly they have apologized (more then once) and sent me an "HTC Desire HD" as a compensation & my device was fix in a matter of days
Now things go terribly wrong, i got my device broken!!! and not by me, you could clearly see that in the attempt of pulling the screen out of the cover they have BROKEN it!!!
Yet again i found my self complaining about the "FIX" and the conclusion of the investigation that HTC raised was that i have broken it ???:silly:
Luckily for me i have talk with the local distributor about my case and he have changed my cover for FREE (yes, yes FREE!!!)
After all that saga i have found that the signal issue was not fix and i have send the device again to HTC Greece center.
They have signed on the delivery of the package on the 26/10/2012
UNTIL TODAY (AFTER 8 WEEKS) THEY ONLY SAY THAT THEY ARE WAITING FOR SOME PARTS TO FIX MY DEVICE!!!
I'm MAD for the premium money i had to pay for such a service.
I'm kind of HTC freak and had 8 different devices for about 6 years,I think that it's not becoming to such a large company to have service issues.
Hopefully will get my "ONE X" soon and start to enjoy it
Have you all a nice weekend and Merry Christmas.
Dotan.

Worsrt service in greece
I just got screwed from htc greece today...
I send my phone for repair the first time for screen scratches as i bought the phone and had scratches.
And after a month of lying that they cant see the serial number of the device i got it back with a note saying that they found no problem... a month to tell me they found no problem.
Second time i send it in after 5 months of having the device for the wi fi problem and those bastards at htc greece kept my phone for 40 days and then i tryed to contact them they said that they changed the battery and the motherboard and are waiting a third part NOT TRUE i got the device nack with the repair note saying that they only changed the motherboard.
After almost 2 months i got my device with a diferent problem it looses gsm signal and i have to restart the phone to get signal.
Here is the good part i send it back and they told me they wont accept my waranty because the screen is not in perfect place and i have to pay 180 euro for the repair WTF, the way i see it they are lying to avoid the waranty since they are the ones who opened my phone 3 times.
Screw htc greece they are thiefs trying to avoid my waranty, i even told them ok lets asume that the screen somehow moved why wont you change the damn faulty motherboard you installed, and they answer "sorry since the screen is a bit missplaced we cant accept the waranty".
Htc greece = fraud now i have to press charges for fraud...
Why did i even bother to leave the samsung sceen this was my first and last htc device.
No doubt it was a great device and it still is but htc greece service is the mafia of mobile phones..

sorry to hear that my friend, hope you'll get the device soon!! i have it for 3 weeks now and its amazing, so hope they'll get it fix so you could enjoy it too!

Tell them "A yamissoo roofiyanos"
Sent from...... Who cares any way.

they insist i have to pay...i contacted my lawyer and he will press charges for fraud. Such a same for a so great device to have such a lame servise.
To kedp it short i send in my device for the wi fi issue and they send it back with a faulty motherboard that they installed tha loosed gsm signal completely and i have to restart
And they dont accept my waranty because they say the screen is a bit missplaced and they are the ones who opened my phone 3 times for repairs.
The irony is that i didnt want to root so i wont loose the warranty...

man..if u want premium service..buy an Iphone....and in 5 days u'll recieve one new.

i think that my htc one x got some wifi issues but after reading some of the complaint about the services, i'm kind of afraid to send it for repair now.

Thanks Guys.
I really hope to get my HTC OneX soon.
One thing for sure is that will sell it as soon as possible and will move to a better service oriented company.
"nemer12" i know you are right about the service, but iPhone????
HTC should reorganize there stuff and understand that without service they will be in the same spot as RIM today.
Will keep you posted.

from what i understand its better to solve the wi fi isue your self since you wont void the waranty.
you void the waranty if you remove the motherboard where the waranty sticker is
If you send it in for.service... then you are for a treat, they might even whant to avoid the waranty and try to make you pay like they did to me

Hi Guys,
Another week has passed, and we start week number 9.
Still no word from HTC service center about repair time frame.
I have also send a note to VP of customer care in FB :fingers-crossed: , but didn't get any reply just yet.
Really hope that my phone is not lost forever in there system.
Keep you posted in a week.

if i have to pay for the wifi fix then i will go to law ...because it's not my fault and yes...but i hope germany and there " HTC service" is not so bad like in other countries...

propably you will be fine i dont think service in germany act like in greece, in greece they try to robe you, i bet if i had a single scratch they would say that scratching my phone voids the waranty.

I actually got the best service. My bootloader was relocked, and they replaced my whole screen and fixed the wifi hardware problem in 5 days. Of course they charged for the screen. Also, when I told them from which shop I bought it from, they didnt even ask for a receipt!

In every country you have another office and different people, people don't want to face that but they should think a bit further then only there nose.
A company policy should be legal and straight forward in a contract but a company can't help it if they have some lazy dickheads working for them who are fat up of the daily routine (which I can understand as well in certain circumstance :laugh
or some moaners on a forum who like to kill because they are not satisfied with 'some service' if you know what I mean. :laugh:
I personally had one issue with a phone of HTC (a few years ago) but they were so friendly on the phone when I called them, they asked me some details and picked up and returned the phone fixed in a couple of days.
Ofcourse if you buy a second hand phone on eBay with a limited or no warrentee you won't have the same service by HTC.
The phone I talk about I got as a present from someone who donated it to me from the US as a thanks because of the roms I cooked,
but HTC didn't have a problem at all repairing a US phone in the EU.
The only problem I had with this phone is that I had to pay a lot of import tax even if it was sent as a present.
You get my point? In all corners of the world you have different people and you can't just blame a company for that here on the board.
So do your moaning to the company and try to hit the dickheads, it's so wrong trying to kill a company in general, it sucks what you are doing to my opinion.
Ofcourse everyone has a different story but to my opinion it sucks if you start crying on a board like this, it's wrong and stupid.
I'm using HTC phones for years, I don't say they are perfect as 'every phone has its limits', but you will face that on any phone you think it can be good no matter which manufacturer.
Sorry about my English, it isn't perfect but I only like to make my point, and you can dig up my profile
but I never moaned about a company on the board.
You are not only trying to kill a company but also what used to be a friendly community, that's what I'm trying to explane, think further then only your nose.

Laurentius26 said:
In every country you have another office and different people, people don't want to face that but they should think a bit further then only there nose.
A company policy should be legal and straight forward in a contract but a company can't help it if they have some lazy dickheads working for them who are fat up of the daily routine (which I can understand as well in certain circumstance :laugh
or some moaners on a forum who like to kill because they are not satisfied with 'some service' if you know what I mean. :laugh:
I personally had one issue with a phone of HTC (a few years ago) but they were so friendly on the phone when I called them, they asked me some details and picked up and returned the phone fixed in a couple of days.
Ofcourse if you buy a second hand phone on eBay with a limited or no warrentee you won't have the same service by HTC.
The phone I talk about I got as a present from someone who donated it to me from the US as a thanks because of the roms I cooked,
but HTC didn't have a problem at all repairing a US phone in the EU.
The only problem I had with this phone is that I had to pay a lot of import tax even if it was sent as a present.
You get my point? In all corners of the world you have different people and you can't just blame a company for that here on the board.
So do your moaning to the company and try to hit the dickheads, it's so wrong trying to kill a company in general, it sucks what you are doing to my opinion.
Ofcourse everyone has a different story but to my opinion it sucks if you start crying on a board like this, it's wrong and stupid.
I'm using HTC phones for years, I don't say they are perfect as 'every phone has its limits', but you will face that on any phone you think it can be good no matter which manufacturer.
Sorry about my English, it isn't perfect but I only like to make my point, and you can dig up my profile
but I never moaned about a company on the board.
You are not only trying to kill a company but also what used to be a friendly community, that's what I'm trying to explane, think further then only your nose.
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Sorry my friend, you totaly missed my point.
I have never tried to "KILL" HTC, there devices are my favorites and i have purchased 6 different models in the passed years.
i have tried to address the service support about my device more then enough for the last 9 weeks !!!
and always i find my self back i the same spot, that is the person in customer care say to me that they understand that it takes too long and they are sorry but they don't are a repair time frame.
And that my friend is not acceptable, i would think that HTC could send me a new device if they can't repair.
But there is no answer from HTC side and it's very disappointing, and i'm trying that someone will wake up and give the right service.
About all your other comments i would rather not address (lets keep it in an adult manner).
Have a nice day.

You don't need to apologise to me.
I didn't miss your point as I do not miss many moaners here on the board, moaners who do miss my point and keep continue coming here, stubborn people who probably never want to understand.
To my opinion you do try to KILL HTC as what else are you trying here, you think you will get a new phone with opening this thread?
Anyway you did made your point as I understand it's useless to answer people like you.
You too, have a nice day.
dotanfeldman said:
Sorry my friend, you totaly missed my point.
I have never tried to "KILL" HTC, there devices are my favorites and i have purchased 6 different models in the passed years.
i have tried to address the service support about my device more then enough for the last 9 weeks !!!
and always i find my self back i the same spot, that is the person in customer care say to me that they understand that it takes too long and they are sorry but they don't are a repair time frame.
And that my friend is not acceptable, i would think that HTC could send me a new device if they can't repair.
But there is no answer from HTC side and it's very disappointing, and i'm trying that someone will wake up and give the right service.
About all your other comments i would rather not address (lets keep it in an adult manner).
Have a nice day.
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nemer12 said:
man..if u want premium service..buy an Iphone....and in 5 days u'll recieve one new.
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yeah right....
A friend in Romania with an Iphone 4S that was under warranty but with serious problems (signal,camera,battery not charging etc) was offer for free and iphone 4!!!!!!!!
Or if she didnt want that the gave her a discount of 150 euros to buy a new Iphone 4S......