10/16/11 - Sprint Data Issues today? - EVO 4G Q&A, Help & Troubleshooting

Has anyone been experiencing 3G issues today? I noticed that around midnight last night that my texts werent going through for some reason. I changed my kernel and also rolled back the radio thinking that might help but it hasn't. Another phone on my plan is having issues as well. I can browse the web with no issues but the text messaging is failing constantly. Voicemails are also hit and miss. Anyone else experiencing this?

reigndropz said:
Has anyone been experiencing 3G issues today? I noticed that around midnight last night that my texts werent going through for some reason. I changed my kernel and also rolled back the radio thinking that might help but it hasn't. Another phone on my plan is having issues as well. I can browse the web with no issues but the text messaging is failing constantly. Voicemails are also hit and miss. Anyone else experiencing this?
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Click to collapse
Been dealing with this in the Memphis area for about 2 weeks now.I figured Verizon could fix this issue for me.

Glockshooter said:
Been dealing with this in the Memphis area for about 2 weeks now.I figured Verizon could fix this issue for me.
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Click to collapse
Ha I'm sure they would. I would switch in a heartbeat if they brought back the unlimited data plan.

We just had an outage here in Greensboro, NC. Around yesterday afternoon I kept getting a radio resource usage error when trying to send texts. And when you tried to call anyone it would just disconnect. Got on Facebook and realized it was all Sprint and Boost users that were experiencing the problem. Took over 12 hours for them to fix it.

Tripp-phpBB said:
We just had an outage here in Greensboro, NC. Around yesterday afternoon I kept getting a radio resource usage error when trying to send texts. And when you tried to call anyone it would just disconnect. Got on Facebook and realized it was all Sprint and Boost users that were experiencing the problem. Took over 12 hours for them to fix it.
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Click to collapse
Thanks for the reply. Im in VA, so maybe its traveling north
Im able to text sporadically now, some go through, others dont. Hopefullly it'll be fully functional by tomorrow.

Yes in san diego
Sent from my PC36100 using Tapatalk

here in north orange county ca., i am not able to receive mms

I flooded Control with so many incident IDs today for these issues, they should take notice.

Working all good for me here in So Cal

Related

Still having data problems. No 3g/4g!!

This is really becoming frustrating. I switched to Verizon a week ago and had 3g/4g service for a couple days and now NOTHING. I called support (12/23/11) and after an hour on the phone, visited the store. Then after 2 hours at the store where they switched over the SIM card, gave me a brand new phone, and still having problems with the phone. So I had to open a trouble ticket to look in to my problems with my data connection on my Galaxy Nexus. According to the store, support said I am the first to call about the problem.
Store rep was on a 4g HTC phone...his data was fine. My mom is on a LG 3g phone, her data is fine. All in the same areas of town as well. Why isnt mine? Tried CDMA only and nothing as well. For about 10 minutes, I had a 1x data connection that was slow but it worked. No nothing, again.
If I got a new phone, new SIM....then the problem is with Verizon somewhere and needs to be fixed. I am paying money for something I do not have and its a waste. I understand there will be problems from time to time, but don't release comments saying the problems are fixed when there are clearly still issues.
Anyone else still experiencing data issues specifically with the Galaxy Nexus?
techbeck said:
This is really becoming frustrating. I switched to Verizon a week ago and had 3g/4g service for a couple days and now NOTHING. I called support (12/23/11) and after an hour on the phone, visited the store. Then after 2 hours at the store where they switched over the SIM card, gave me a brand new phone, and still having problems with the phone. So I had to open a trouble ticket to look in to my problems with my data connection on my Galaxy Nexus. According to the store, support said I am the first to call about the problem.
Store rep was on a 4g HTC phone...his data was fine. My mom is on a LG 3g phone, her data is fine. All in the same areas of town as well. Why isnt mine? Tried CDMA only and nothing as well. For about 10 minutes, I had a 1x data connection that was slow but it worked. No nothing, again.
If I got a new phone, new SIM....then the problem is with Verizon somewhere and needs to be fixed. I am paying money for something I do not have and its a waste. I understand there will be problems from time to time, but don't release comments saying the problems are fixed when there are clearly still issues.
Anyone else still experiencing data issues specifically with the Galaxy Nexus?
Click to expand...
Click to collapse
Everyone is. The fix via software update isn't out yet.
Sent from my Galaxy Nexus using xda premium
joshnichols189 said:
Everyone is. The fix via software update isn't out yet.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Was a nationwide outtage Verizon said was resolved a couple days ago. Was working fine on Monday/Tuesday. This isnt related to the fix to resolve the reception problems. I can text and make calls just fine.
Try disabing vzw backup amd google +. Stopped my phone from doing exactly what you describe.
I've been having the issue where the hand-off from wireless to 3g tends to cause me to have no data connection at all (wifi shows up, but can't 'do' anything like browse to a website and such, and 3g never makes a 'connection', but I know I'm in an area where I should have plenty). A simple restart of the phone fixed the problem, but in the long term, I shouldn't need to do this in order to get a data connection. Just my experience.
techbeck said:
This is really becoming frustrating. I switched to Verizon a week ago and had 3g/4g service for a couple days and now NOTHING. I called support (12/23/11) and after an hour on the phone, visited the store. Then after 2 hours at the store where they switched over the SIM card, gave me a brand new phone, and still having problems with the phone. So I had to open a trouble ticket to look in to my problems with my data connection on my Galaxy Nexus. According to the store, support said I am the first to call about the problem.
Store rep was on a 4g HTC phone...his data was fine. My mom is on a LG 3g phone, her data is fine. All in the same areas of town as well. Why isnt mine? Tried CDMA only and nothing as well. For about 10 minutes, I had a 1x data connection that was slow but it worked. No nothing, again.
If I got a new phone, new SIM....then the problem is with Verizon somewhere and needs to be fixed. I am paying money for something I do not have and its a waste. I understand there will be problems from time to time, but don't release comments saying the problems are fixed when there are clearly still issues.
Anyone else still experiencing data issues specifically with the Galaxy Nexus?
Click to expand...
Click to collapse
I had the exact same problems. I returned it & reactivated my Thunderbolt. I hope Verizon actually fixes the radio instead of just changing the number of bars that get displayed. My lack of faith in this is why I returned it before my 14 days ended. I hope they will actually fix it & I'l try again in a few weeks. You might consider the same strategy.
Also, I had bad data & signal before Google+ was even on my phone.
schizrade said:
Try disabing vzw backup amd google +. Stopped my phone from doing exactly what you describe.
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Click to collapse
I dont use either of those.
Everyone isn't having problems. Verizon's fix is just going to change how the bars are shown.
If you are having this many problems, just exchange the device until you get a new one.
Sent from my Galaxy Nexus using XDA App
kangxi said:
Everyone isn't having problems. Verizon's fix is just going to change how the bars are shown.
If you are having this many problems, just exchange the device until you get a new one.
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
Already got a brand new device and SIM card. Having the exact same problems.
I meant exchange it until you get a working one.
Sent from my Galaxy Nexus using XDA App
kangxi said:
I meant exchange it until you get a working one.
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
I kinda doubt they are going to keep swapping out my phone over and over again until I find a working one. My original phone worked fine fora few days and probably is still messed up from the recent nation wide outages they had. They were hesitant on replacing my phone the first time.
Going to call support in a little while and follow up on my trouble ticket I logged yesterday. They better have a solution for me.
You paid $XXX for this device and you're afraid they aren't going to give you a new one because this one is defective? This issue may seem widespread because of all the complaints on this forum, but trust me, not everyone is having issues. Check my other thread.
Verizon already came out and said there isn't a performance issue with the device and their patch is just going to change the bars. So it's now or never.
Sent from my Galaxy Nexus using XDA App
Are people having slower 3G speeds on their CDMA devices? This is my issue as well. My sister's iPhone is consistently getting 1mbps> whereas I'm only getting ~100kbps down. Upload is worse at 47kbps.
kangxi said:
You paid $XXX for this device and you're afraid they aren't going to give you a new one because this one is defective? This issue may seem widespread because of all the complaints on this forum, but trust me, not everyone is having issues. Check my other thread.
Verizon already came out and said there isn't a performance issue with the device and their patch is just going to change the bars. So it's now or never.
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
I already got one new phone replacement yesterday. Going to call support yet again here in an hour or so and see if they have an update on my trouble ticket. But I would think it if was a defect in the phone, that this issue would be well known by now and posted everywhere on the internet. I understand what you are saying....just hope they get it fixed.
I'm having this problem too. I'll be on wifi at home, both wifi and cell bars will be blue. Everything is dandy. Then when I leave and turn off wifi the 3G icon appears and I have a few bars, but they are grey and websites don't work. I thought blue/grey just meant you are/are not logged in to google services, not whether or not you have data connected in general. A restart solves the problem, but it shouldn't come to that. This was a problem before the outage as when they were setting up the phone on release day in the store it took awhile to connect to 3G. Is this also why when I switch in to airplane mode I can't come out of it without a restart?
schizrade said:
Try disabing vzw backup amd google +. Stopped my phone from doing exactly what you describe.
Click to expand...
Click to collapse
What would they have to do with the problem?
thanks
thirtynation said:
I'm having this problem too. I'll be on wifi at home, both wifi and cell bars will be blue. Everything is dandy. Then when I leave and turn off wifi the 3G icon appears and I have a few bars, but they are grey and websites don't work. I thought blue/grey just meant you are/are not logged in to google services, not whether or not you have data connected in general. A restart solves the problem, but it shouldn't come to that. This was a problem before the outage as when they were setting up the phone on release day in the store it took awhile to connect to 3G. Is this also why when I switch in to airplane mode I can't come out of it without a restart?
Click to expand...
Click to collapse
The leaked new radios solve the problem with the hand off between wifi/3G/4G.
Sent from my Galaxy Nexus using XDA App
techbeck said:
I dont use either of those.
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Click to collapse
Neither do i, but they run in the bg regardless. Disabling vzw backup let my phone jump from 3g to 4g without losing signal. Worked for two of my coworkers as well.
Hey, just trying to help.
---------- Post added at 09:11 AM ---------- Previous post was at 09:09 AM ----------
melp57 said:
What would they have to do with the problem?
thanks
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Click to collapse
Dunno, but it fixed the issue for me. It now switches between all radios perfectly.
Like i said, just trying to help instead of adding to the ***** pile.
schizrade said:
Neither do i, but they run in the bg regardless. Disabling vzw backup let my phone jump from 3g to 4g without losing signal. Worked for two of my coworkers as well.
Hey, just trying to help.
---------- Post added at 09:11 AM ---------- Previous post was at 09:09 AM ----------
Click to expand...
Click to collapse
Tried it anyway, no luck
Phone was on 1x a few min ago and data was working, tho slow. Few seconds later, it switched to 3g and even tho it said 3g, no data. Rebooted and now it doesnt say anything...again.

[Q] Synergized Evo Hacked?

I didn't see this anywhere else. My Evo 4G has been rooted since last Spring. I have tried several ROMs over this period of time, but have been with the current release of Synergy since mid December. Recently I noticed I was getting billed for about 100+ texts per month to Kazakhstan. I'm in the US and have no idea why this is happening. I also have no record of this on my phone since it is NOT me doing the texting. My local texting works fine with the exception of texting my wife's Straight Talk phone. She does not get them unless it is a reply from a text she has sent me. This is odd and Sprint offers no help, obviously they have no idea my phone is rooted. Any information on this topic will be greatly appreciated. I'd be curious to know how something like this happens to avoid it in the future. I have since changed numbers and phones to stop the current run of texts from happening. Thanks in advance.

Texts arriving late? ATT bigwigs on the case - please chime in.

I've had a problem where texts sent to me sometimes arrive an hour later. During the times when I'm having this problem anyone who calls me will go straight to voicemail. Outgoing call and texts are not affected. Basically it's as if the phone 'spaces out' from the network on occasion
Other members have reported similar issues.
What is known so far is that: It's not the SIM, it's not a network or provisioning issue.
Is it the phone? Is it the ROM? That remains to be seen.
I've gotten in touch with someone at ATT who is agressively pursuing the issue.
What you can do to help is, if you are having this problem too, please post here. Mention what ROM & kernel you are running, which state you are in and any other relevant details so we can see if it's a widespread problem. It is especially interesting to see if anyone running unrooted stock has it. Otherwise it could be blamed on the user
DEVS weigh in here - is there any way rooting can affect the GSM radios in this way?
I have problems sending texts sometimes and sometime I randomly lose service and the only way to get it back is put it in airplane mode or reboot i ve had this happen on all roms even stock I'm in tooele and data speeds suck there
sent from INC3PTION V1 SGH-1927 (captivate glide)
I've had issues with call quality and texts not being delivered to one person, however I have not had any noticeable difficulties with other people, so I assumed it was an issue on their end. Perhaps not. I'm running stock rooted Android.
(They are also on AT&T.)
I've had this issue with AT&T since the days of Cingular. Makes me ::GLEE:: that my contract will be up in October, going to T-Mobile, unlimited everything (oh noes, data throttling at 2GB) for $65/month? Yes.
Also thoroughly documented here:
http://forum.xda-developers.com/showthread.php?t=1615761
I've had this issue with stock, Inception, and now OsiMood. I'm in KY. It seems that it'll randomly chooses to ignore all calls and texts for an hour or more, and when it finally decides to start working again, all those messages will show up at the same time and calls will start to ring through. People who call me claims that it rings on their end, so it seems like I'm just not answering the call, rather than going to straight to voicemail as if the phone was off, or out of service area.
~Azrael's Kiss~
Not quite the same
I had this issue with a moto bravo a while back where it would "send" the text but it would never make it past the network, also texts from phones wouldn't go through but I could receive AT&T texts (data usage, minutes left, email to text). Ended up taking about 3 days of talking to AT&T reps that finally did a hard reset of some sort and refreshed all the provisioning. The last tech I had spoke to told me it was because my phone was appearing registered on 2 different AP's (micro-cell / main tower) and that it wasn't de-registering from the micro-cell. Not sure if it helps any but it might give you a talking point for the AT&T techs who can seem less then helpful at times.
I've had the problem with stock and osimood. The problem isn't persistent, and Sometimes I think rebooting fixes the problem.
jlc0312 said:
I've had the problem with stock and osimood. The problem isn't persistent, and Sometimes I think rebooting fixes the problem.
Click to expand...
Click to collapse
Rebooting does tend to fix it. As does cycling through airplane mode for like 15 secs. But sometimes it'll go right back into that zombie state after a few minutes.
~Azrael's Kiss~
I've called ATT and talked to them and they say powering down the phone once a day is the only way to fix it... with a cdma network I never had a problem with texts or calls not goin through... as as far as stock or rooted my wifes phone is the one that does it the worse and hers is solid stock. Mines not to bad but I do get the problem with texts not comin in that much but very annoying when I pay almost 200 a month and the **** works half the time. Tends to get really frustratin
Sent from my SAMSUNG-SGH-I927 using XDA
For a while I had the problem of my captivate glide not ringing at all, but then the call gets forwarded to google voice and I see a missed call. This was pretty common until two weeks ago when I upgraded to ICS. It has not happened since.
Text messages always come through quickly. Occasionally the email-to-SMS gateway messages were delayed for about 10 hours, but I think it's been about a year since that happened, so I think they improved the reliability of that system.
I kind of blame the modem firmware (the curse of proprietary software). It have happened to me a lot whenever I am using Internet, and sometimes I receive the text immediately when I am online. I usually send text to myself to wake the cellular modem up.
Sent from my SGH-I927 using xda app-developers app
Dr. Mario said:
I kind of blame the modem firmware (the curse of proprietary software). It have happened to me a lot whenever I am using Internet, and sometimes I receive the text immediately when I am online. I usually send text to myself to wake the cellular modem up.
Sent from my SGH-I927 using xda app-developers app
Click to expand...
Click to collapse
I have the problem once in a while but its also a cause from my network provider as they are known for it and others I know have this problem on other phones.
Samsung SGH-i927:
CWMR Touch v4.0.0.1
Keyboard fix
Superuser 3.2r3 ARM Optimized
Samsung SGH-i897:
A work in progress…
Stock & Rooted (need kernel and update)
True. Unfortunately, there's way too much variables within the cellular networks, making it difficult to blame on who and what. Same with WiFi.
Sent from my SGH-I927 using xda app-developers app
I noticed this on my previous device (HTC Aria) and have noticed it on my Glide since I bought it last November. It happened long before I started rooting and putting on custom ROMs.
Sent from my Captivate Glide with ICS
I've had this problem on at&t when I had my Motorola back flip, and now also on my glide.
Also, the g/f has had the problem on her non smart phone.
It doesn't happen often, but it does happen.
It was happening a LOT during the time when at&t was upgrading their lines and equipment to deploy 4G in this area. (We've only had 4G a few months here)
In the past week, I've had it happen 3 times on my glide where I will get 8 - 14 copies of the same txt all at once, but the sender says they only sent it once.
This could just be bugs in the official ICS release from a couple weeks ago, idk.
Sent from my A500 using xda app-developers app
Really doubt it's the ICS. Either the modem firmware or the network systems. It bugs me a lot.
Sent from my SGH-I927 using xda app-developers app
Just had this happen to me again, for anyone keeping track. Sent a text message around noon sunday, target received at 10am today... still can't get ATT to let me out of my contract early without a $1xx fee, even tho my contract is up at the end of next month =(
L4T
O_O Seriously?
Sent from my SGH-I927 using xda app-developers app
FWIW, I'm on an MVNO that's on AT&T's network, but I'm using Google Voice for texting, and texts always arrive within seconds. I know that doesn't use the SMS system, but hell, I'm just trying to be helpful.
Isn't there a way to port your current number to a different carrier (i.e. Google) without breaking contract? I remember there being something like that, the stipulation being you had to pay some $$ in fees and get a new number (which you'd need for Voice forwarding anyway). Still a hell of a lot cheaper than an ETF.
I'm on straight talk which is mvno of att. It happens to me too.. stock, not rooted either
Sent from my SAMSUNG-SGH-I927 using Tapatalk 2

[Q] SMS issue or network?

I've recently been having issues, its happened here and back before but this time I'm not even receiving messages anymore. Before I would receive the messages hours late or a day later. Now I'm not receiving anything unless I send them a SMS. Even then its a slim chance.
Does anyone know the cause or issue causing this? I've already thought network but I'm not sure that's the case.
Sent from my Galaxy Nexus using Tapatalk 2
withbloodskies said:
I've recently been having issues, its happened here and back before but this time I'm not even receiving messages anymore. Before I would receive the messages hours late or a day later. Now I'm not receiving anything unless I send them a SMS. Even then its a slim chance.
Does anyone know the cause or issue causing this? I've already thought network but I'm not sure that's the case.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
i have no idea.
your sim card craps itself? your network blows? you didn't pay? what's your current rom/baseband?
I think the Verizon network has some serious issues related to SMS. I never had any problems with text messages on T-Mobile and since switching to Verizon is been a nightmare.
Here's a link to my thread with SMS problems too: http://forum.xda-developers.com/showthread.php?t=1893974
Edit: Also, if you just Google "Verizon missing text messages," you get a ton of similar stories and no solutions..
bk201doesntexist said:
i have no idea.
your sim card craps itself? your network blows? you didn't pay? what's your current rom/baseband?
Click to expand...
Click to collapse
None of that, my coverage is fantastic. I'm usually full bars on 4g rarely do I drop to three. No sim card issues and I'm sure that would not affect me as I think that's strictly a 4g thing.
This has happened on various ROMs and latest radio.
ags29 said:
I think the Verizon network has some serious issues related to SMS. I never had any problems with text messages on T-Mobile and since switching to Verizon is been a nightmare.
Here's a link to my thread with SMS problems too: http://forum.xda-developers.com/showthread.php?t=1893974
Edit: Also, if you just Google "Verizon missing text messages," you get a ton of similar stories and no solutions..
Click to expand...
Click to collapse
Mm.. its just odd. This hasn't been happening till recently.. I've also just found out if I send a SMS to the person trying to Text me I will receive an onslaught of their messages.
this is the weirdest issue..
Sent from my Galaxy Nexus using Tapatalk 2
Yea, I've had another similar issue with receiving messages that were sent way earlier, hours later and after I send that person a text. I've decided I'm gonna suck up the $350 ETF and just switch to T-Mobile with their $30/ month prepaid plan. I'll have none of these issues AND save a bunch of money.

Note 3 Missing Calls/Delayed Texts

I've searched around but i can't seem to find a solution. My note 3 is missing calls, and not notifying me. When someone calls it rings on their end but my note 3 doesn't seem to be getting the signal, but i get their voice-mail a few seconds later. This is just ridiculous, how can a $700 phone fail to complete the most basic function of a phone.
Now, let me just say that I have excellent coverage in my area, and my previous phone did not have this issue, i'v also tried factory resetting and even exchanged the phone! if anyone else is having this issue, please share.
Again, this is my second note 3! i exchanged the first one for the same issue, but its happening again after the exchange! This is really frustrating.
Yup. I get delayed and duplicate texts (at times) from the sender. Also, 1/4 of my texts don't go through. This is also my second device and I don't see a solution. Sucks when you rely on your cell phone for work.
I'm heated
Sent from my SM-N900T using xda app-developers app
Even though you have good signal, it still might be a service issue. For about a month, I was having the same issue with my s4. It went away on its own, so I'm assuming it was service related. It also wouldn't hurt to try a new sim card.
Sent from my SM-N900T using Tapatalk
I read that some people resolve the issue by changing to WCDMA from the defaulted LTE
Sent from my SM-N900T using XDA Premium 4 mobile app
I'm with Towle in that it's probably a service issue. For the last three weeks, I've been going back and forth with T-Mobile because suddenly two of my kids can't send texts or get caller ID on their S3s. And when I first received my Note 3, I didn't receive any mobile data for a week. They've had me swap SIMs, rebooted countless times, had the engineers 'reset the rate plan' a few times, and we're still having problems. I'm in the NE Illinois region, if that's any help.
I haven't rooted my SM-N900T yet but I have noticed that (in my case) wifi seems to be related to this issue. When I activate wifi calling or turn wifi off completely I'll get a stream of messages.
I have been having the same problem. Glad to see its not just me but hope we find a fix. I also have a issue keeping LTE although im less than 1/2 mile from a tower. If I toggle wifi I get it back but loose it within a couple of hours and then repeat the process.
Sent from my SM-N900T using XDA Premium 4 mobile app
Auto Network Switch
DROID76 said:
I have been having the same problem. Glad to see its not just me but hope we find a fix. I also have a issue keeping LTE although im less than 1/2 mile from a tower. If I toggle wifi I get it back but loose it within a couple of hours and then repeat the process.
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Try going into settings, wifi, hit menu, advanced, and uncheck Auto network switch. This will keep it locked to your signal rather than switching back and forth needlessly. This resolved my similar issue. I also unchecked Always allow scanning.
I understand what your saying about the network itself affecting the signal, but this just happened when i switched to the note 3. Everything was fine on my previous phone.
It seems like its happening less frequently now, but i do still miss calls and i have to constantly check my voice mail to check.
I've had the issue with missed calls, but it has mostly happened at my office where it's spotty coverage. Also, the duplicate text issue is super annoying. However the issues are very minimal now on second phone with the new ISIS SIM (comes with phone).
I actually posted about this last week... I thought I was the only one http://forum.xda-developers.com/showthread.php?t=2547762
Here's a copy and paste of that post along with update:
So I switched from Sprint to T-Mobile about 2 months ago...
Ever since I switched, I have been having massive issues.
The first issue happened while on the stock ROM 3 weeks in. For 2 hours, my phone didnt ring or receive any texts. When I made a phone call after those 2 hours, I got a dozen texts in and a few voicemails all in the span of 1 minute. My friends had been trying to call and SMS me for those 2 hours and my phone only received them when I "woke" it up with that phone call.
Then last Friday, I had 3 different people tell me they had SMS'd me and I hadn't received those texts.
Then today, I sent a simple MMS text to about 20 people wishing them happy Thanksgiving. Everyone on T-Mobile got them. On AT&T and Verizon phones, most of my friends got blank texts. I tried to resend it, but they either received a tiny version of the image or another blank text.
On top of ALL this, I am getting duplicate texts from people randomly.
It can't be the phone, as I had to replace it under insurance a week ago (when i accidentally cracked the screen). And it can't be the ROM, as this has happened to me under stock ROM, DarthStalker, and Wicked.
I called T-Mobile and entered a ticket last night about this. This is a HUGE issue. While I love my phone and the fast data speeds, missing SMS (and phone calls) is a game ender.. On the first night I had this happen, I had a date waiting in my lobby for over an hour thinking I stood her up when I didnt respond to her texts. I've gotten in similar trouble with other missing texts.
Update:
So on Friday, I called T-Mobile to tell them about further issues. They told me my ticket had been closed. I immediately told them to re-open the ticket as they hadn't actually fixed anything. On Monday, three of my incoming calls were randomly dropped (with full signal showing on my phone).
Today, I got a call from T-Mobile. He said there had been an issue on Thanksgiving with the network, which is why my MMS didnt go out. But for the dropped calls and missing SMS, after telling him these problems are happening even with WiFi off, he said I should go to the T-Mobile store and have my SIM chip replaced.
This is REALLY frustrating.
EvanWasHere said:
I actually posted about this last week... I thought I was the only one http://forum.xda-developers.com/showthread.php?t=2547762
Here's a copy and paste of that post along with update:
So I switched from Sprint to T-Mobile about 2 months ago...
Ever since I switched, I have been having massive issues.
The first issue happened while on the stock ROM 3 weeks in. For 2 hours, my phone didnt ring or receive any texts. When I made a phone call after those 2 hours, I got a dozen texts in and a few voicemails all in the span of 1 minute. My friends had been trying to call and SMS me for those 2 hours and my phone only received them when I "woke" it up with that phone call.
Then last Friday, I had 3 different people tell me they had SMS'd me and I hadn't received those texts.
Then today, I sent a simple MMS text to about 20 people wishing them happy Thanksgiving. Everyone on T-Mobile got them. On AT&T and Verizon phones, most of my friends got blank texts. I tried to resend it, but they either received a tiny version of the image or another blank text.
On top of ALL this, I am getting duplicate texts from people randomly.
It can't be the phone, as I had to replace it under insurance a week ago (when i accidentally cracked the screen). And it can't be the ROM, as this has happened to me under stock ROM, DarthStalker, and Wicked.
I called T-Mobile and entered a ticket last night about this. This is a HUGE issue. While I love my phone and the fast data speeds, missing SMS (and phone calls) is a game ender.. On the first night I had this happen, I had a date waiting in my lobby for over an hour thinking I stood her up when I didnt respond to her texts. I've gotten in similar trouble with other missing texts.
Update:
So on Friday, I called T-Mobile to tell them about further issues. They told me my ticket had been closed. I immediately told them to re-open the ticket as they hadn't actually fixed anything. On Monday, three of my incoming calls were randomly dropped (with full signal showing on my phone).
Today, I got a call from T-Mobile. He said there had been an issue on Thanksgiving with the network, which is why my MMS didnt go out. But for the dropped calls and missing SMS, after telling him these problems are happening even with WiFi off, he said I should go to the T-Mobile store and have my SIM chip replaced.
This is REALLY frustrating.
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The wife and I are having the exact same issue. We both got the note 3 last week. Interesting enough it only happens when wifi is on. I tried with and without wifi calling.
Sent from my SM-N900T using XDA Premium HD app
jeffakajeff said:
The wife and I are having the exact same issue. We both got the note 3 last week. Interesting enough it only happens when wifi is on. I tried with and without wifi calling.
Sent from my SM-N900T using XDA Premium HD app
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I took off Wifi calling because it seemed like it was causing issues for me with calls/texts. I haven't gotten a duplicate text in a few days now. But I definitely had similar issues to everyone on thread. We definitely are not crazy.
I know right, I called tmobile, they said the usual...but then the issues stoped? Wierd
Sent from my SM-N900T using XDA Premium HD app

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