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I recently received my phone back from Samsung. It was send in to replace external speaker that stopped working for no reason. Samsung fixed the speaker (or replaced it) however my volume keys don't work anymore.
I can get by using any widget or volume slider control to adjust the volume but the problem is I booted into bootloader mode (adb) and tried unlocking bootloader. By default option "No" was highlighted and in order to toggle between "Yes" or "No" volume keys are required and I don't have those working.
Is there any other way to achieve the same control functionality using touch screen to highlight "Yes" or "No" option on the unlock bootloader screen?
Any help would be appreciated. I want to explore some ideas before sending it back to Samsung again or try opening the phone and replace or fix keys myself.
(by the way, I am in US and it took 2+ months for my phone to come back after first repair because expansys-us had to send it back to Samsung UK to get it repaired.)
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Updates:
I wanted to post a quick update on this thread to help out anybody who might run into a similar situation.
So I received my phone back and the note from my shipper (expansys-usa) says that phone couldn't be fixed because the volume key ribbon is ripped off the main board. Now funny thing is that either Samsung or Expansys-USA opened up my phone to repair the external speaker (reason it went out the first time) and when I received it back the volume keys were not working. So much for getting your device repaired by the OEM.
Only way to repair this sort of problem is to change the board which is technically possible but not possible because your motherboard carries information like IMEI etc . They never offered to send me a new phone or anything but just a note saying that ... can't repair. Also, to make things worse, they flashed Yakjuxw (samsung) image on my phone to restore it back to stock. Which killed the updates for me.
Anyways, I kept looking and ran into a post where chainfire posted a thread with roms packaged into ODIN. Now most important thing about this sort of thing is that it unlocks your bootloader in the process. Once I got that things started getting better and better.
I got the ODIN rom. Used the USB jig to initiate download mode, from there I flashed the rom package. Once I got the rom flashed and bootloaders unlocked. I downloaded Gnex toolkit from the main development thread and flashed custom touch recovery.
Well after having custom recovery I was back in the game and the rom flashing game started again. Only difference is that I have to be now very careful before flashing anything because if any rom fails to boot then I am stuck and can't do anything other than to just to break out my USB jig and fire up ODIN and start from zero ... all the way to JB 4.2.
Hope this helps anybody who is or will be facing the same problem (which I hope not).
No, there is no way to unlock the bootloader without the volume and power keys.
But you can still root if you are running 4.0.1 or 4.0.2. See link in my sig.
Sent from my Galaxy Nexus using Tapatalk 2
Thanks efrant for the suggestion. I tried looking into that method but my rom is already updated to the patched kernel version.
So, I have sent it out again for repair. Let's see if Samsung can fix it without giving me anymore trouble.
enaybee said:
Thanks efrant for the suggestion. I tried looking into that method but my rom is already updated to the patched kernel version.
So, I have sent it out again for repair. Let's see if Samsung can fix it without giving me anymore trouble.
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Demand they pay for shipping, or depending how long you've had your device, that they send you a new one.
Supposedly, its 14 days and they'll ship you a new device as long as you provide credit card info and ship the old one back. I was 21 days in, the power buttons stopped working, and all they could offer me was a repair. Idiots at Samsung (not reps, the ones that tell them what to do/say) told me to call T-Mobile to give me a "loaner" phone while Samsung fixes it.
I immediately said "One, I bought this phone without a contract, so they have no obligation. And two, why should T-Mobile have to deal with me for your faulty device?". Then I told them I would just sell it as is and get the HTC One S since HTC phones don't have these issues, and the rep immediately passed me over to where they set up a warranty phone.
Again, this depends on how long you've had it. Rules say a Max of 14 days, they bent it only a week more for me. I wouldn't expect any more than that.
Sent from my Galaxy Nexus using Tapatalk 2
enaybee said:
Thanks efrant for the suggestion. I tried looking into that method but my rom is already updated to the patched kernel version.
So, I have sent it out again for repair. Let's see if Samsung can fix it without giving me anymore trouble.
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Click to collapse
Although I haven't tested it out, this may work for you:
On the Nexus One, we were still able to flash signed images, even with a locked bootloader. If this holds true for the Galaxy Nexus, you can flash an older version of the stock images (say 4.0.2), then you can root, and once you have root, we have figured out how to unlock the bootloader without the physical keys. I can guide you through it all if you want.
efrant said:
Although I haven't tested it out, this may work for you:
On the Nexus One, we were still able to flash signed images, even with a locked bootloader. If this holds true for the Galaxy Nexus, you can flash an older version of the stock images (say 4.0.2), then you can root, and once you have root, we have figured out how to unlock the bootloader without the physical keys. I can guide you through it all if you want.
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Click to collapse
This signed images tidbit is intriguing. Not that its needed anymore on gnex anyway but who knows when that may come in handy again. Good to know.
Sent from my Galaxy Nexus using xda premium
ian42086 said:
This signed images tidbit is intriguing. Not that its needed anymore on gnex anyway but who knows when that may come in handy again. Good to know.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I finally tried it and It doesn't work on the GNex.
Sent from my Galaxy Nexus using Tapatalk 2
I mainly figured for a future phone model or a friends phone or something it may come in handy. Thanks for response tho sir.
Sent from my Nexus 7 using xda premium
You actually don't need fastboot or volume buttons to unlock the bootloader this way: http://forum.xda-developers.com/showthread.php?p=41612401#post41612401. HTH!
Unfortunately I managed to drop my phone over the weekend. Not particularly far, but as a result the screen is cracked. The display actually seems to work fine, but touch recognician is gone so I can't use my unlock code or access any of my data.
It isn't a total loss as I have equipment protection. My new phone will be here today. I need to do two things. First get all my pictures off the device and second wipe everything off it before I send the broken one back. The phone is on V9 and is rooted. The boot loader is locked. USB debugging is turned on. As I mentioned I have an unlock pattern. Please help!
Thanks all,
Jager
yikes
Jaegerrr said:
Unfortunately I managed to drop my phone over the weekend. Not particularly far, but as a result the screen is cracked. The display actually seems to work fine, but touch recognician is gone so I can't use my unlock code or access any of my data.
It isn't a total loss as I have equipment protection. My new phone will be here today. I need to do two things. First get all my pictures off the device and second wipe everything off it before I send the broken one back. The phone is on V9 and is rooted. The boot loader is locked. USB debugging is turned on. As I mentioned I have an unlock pattern. Please help!
Thanks all,
Jager
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Click to collapse
Probably not very helpful tip but here goes.
Obviously you cant take it to Sprint while its rooted, since that voids your warranty. The ONLY options I can think of is either to try to open your phones files onto your PC with the USB cord and troubleshooting trying to get it back to anything stock. 2.) Try using your phones screen sideways? ( Had an HTC with busted digitizer, this worked for me.) 3.) Last but not least, there is a way to get the phone apart via two very small T bits. not sure what size. But if your tech savvy, you can always try replacing the screen and or digitizer yourself with parts from overseas. They may take several weeks to arrive, but there cheap.
If I find anything else, Ill let you know. Hope I helped? And sorry man, thats a frustrating predicament.
Jaegerrr said:
Unfortunately I managed to drop my phone over the weekend. Not particularly far, but as a result the screen is cracked. The display actually seems to work fine, but touch recognician is gone so I can't use my unlock code or access any of my data.
It isn't a total loss as I have equipment protection. My new phone will be here today. I need to do two things. First get all my pictures off the device and second wipe everything off it before I send the broken one back. The phone is on V9 and is rooted. The boot loader is locked. USB debugging is turned on. As I mentioned I have an unlock pattern. Please help!
Thanks all,
Jager
Click to expand...
Click to collapse
what i suggest doing is lgnpst it back to stock, this will unroot you BUT will not erase any of your personal files. then when you get your new phone go to sprint and ask them to transfer everything over. if you wanna do this just pm me and ill give you the files. they are copyrighted so i cant post them on here.
Tried USB... What about ADB?
I tried plugging in with USB and I can't see my files. I guess that is probably because I have the phone locked with a pattern. As I mentioned, I got a replacement via equipment protections so I'm not going to fix it... It's a work phone anyway. I got a replacement today and have to send the old one back.
I was hoping someone savy with ADB could tell me how to get the pictures from my phone that way. In addition, I would think there would be a way to force a factory reset at the leass so I won't sending the broken phone back with all my personal information on it.
Thanks again,
Jaeger
Figured it out....
I found my way and wanted to post what I did incase anyone else is ever searching for this.
I guess I was lucky that USB debugging was turned on. I simply connected and used the adb shell to look at my files and adb pull commands to download all my pictures.
The next part was wiping my data. This was luckily a work phone connected to my companies exchange server. I simply went into outlook via the web interface and went to options and then phone. You could easily wipe the phone from there.
I guess what I really learned from this is to have phone cloud back-ups in place. Even if you are careful with your stuff (as I am), the unforseen always occurs.
-Jaeger
Hey all,
I purchased an unlock code for this handset (Galaxy x2 S7560M) from the following webstore on Ebay: (tinyurl.com/opvytmc)
The source server is located at (unlockclient.com)
I've flashed various phones in the past and have experience when it comes to modding and provisioning devices. I followed all instructions, enabled the appropriate mode within the service menu. Yet when I ran the server client, the code returned is being rejected by the device.
I've tried to enter the code provided four times now. Leaving me only one attempt left to unlock successfully. After failing to unlock the device with the code supplied I proceeded to email the seller threw the webstore profile page - as well as open a dispute with Paypal .... documenting each step I took, in the comments along with my submission.
My question is. Has anyone dealt with this vendor before? Any vouches or reviews? If by chance I purchase a code elsewhere and it happens to get rejected - what would be my next step to unlock my now hardlocked device?
Is there anything I can do to verify the code I've been given? I seem to feel I'm going to get shafted here. And I would hate for that to happen considering.
Most importantly. Could anyone hint towards any reputable services that can perform this unlock? Preferably cheaper if possible considering my current dilemma with this process so far.
Thanks for reading guys.
Over 100 views and no one can weigh in here? .... I've opened a dispute to have the payment reversed. We'll see how that goes.
Maybe this thread should be deleted considering?
So the issue can be referred to :http://forum.xda-developers.com/pixel-c/help/corrupted-hard-drive-dead-pixel-c-t3290331
https://productforums.google.com/forum/#!topic/nexus/xoaMSAa8yC8
I bought the Pixel C few days ago. I'm in China , I haven't got it yet. It's till in transit. I have read some people have this issue. It really worries me because I don't get to RAM it since I'm in China. If anything like this happens then I will have a bricked device.
My question is if I unlock the bootloader as soon as I get it. If this issue occurs, am I able to sideload the factory image to unbrick it?
Also , I would like to know if the latest batch(the ones you can get with the developer discount) have the wifi issue or are they of the same batch as the previous ones?
randy6644 said:
So the issue can be referred to :http://forum.xda-developers.com/pixel-c/help/corrupted-hard-drive-dead-pixel-c-t3290331
https://productforums.google.com/forum/#!topic/nexus/xoaMSAa8yC8
I bought the Pixel C few days ago. I'm in China , I haven't got it yet. It's till in transit. I have read some people have this issue. It really worries me because I don't get to RAM it since I'm in China. If anything like this happens then I will have a bricked device.
My question is if I unlock the bootloader as soon as I get it. If this issue occurs, am I able to sideload the factory image to unbrick it?
Also , I would like to know if the latest batch(the ones you can get with the developer discount) have the wifi issue or are they of the same batch as the previous ones?
Click to expand...
Click to collapse
For every Nexus device I purchase, it's standard practice to unlock it before completely setting everything up. So right after opening it, I'll do a quick setup and use a couple apps to check for things like dead pixels or lightbleed. Then, if everything checks out, I'll unlock the bootloader and flash the latest factory image to make sure I'm getting a fresh start from scratch. I've never seen a reason NOT to unlock the bootloader first. It helps get you out of trouble if something were to go awry on the software side. I've never encountered an issue that flashing a factory image couldn't fix.
While I can't attest to anything regarding the original batches, I can tell you the device I received with the dev discount has been perfect. No issues so far after using it for 2 weeks. I believe it was manufactured in January 2016 if the serial number naming scheme is the same as other Nexus devices.
If you have a dead HDD, nothing can fix it other than replacing it. I'm not sure if that's a software or hardware error, if it's software, reformatting the drive may help, if it's hardware, you're obviously screwed.
charesa39 said:
For every Nexus device I purchase, it's standard practice to unlock it before completely setting everything up. So right after opening it, I'll do a quick setup and use a couple apps to check for things like dead pixels or lightbleed. Then, if everything checks out, I'll unlock the bootloader and flash the latest factory image to make sure I'm getting a fresh start from scratch. I've never seen a reason NOT to unlock the bootloader first. It helps get you out of trouble if something were to go awry on the software side. I've never encountered an issue that flashing a factory image couldn't fix.
While I can't attest to anything regarding the original batches, I can tell you the device I received with the dev discount has been perfect. No issues so far after using it for 2 weeks. I believe it was manufactured in January 2016 if the serial number naming scheme is the same as other Nexus devices.
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Click to collapse
I've bought lots of nexii devices ,say, Gnex, nexus 7 , nexus 6 and 6P. I used to do a lot of flashing just like you do, the first thing I did was unlocked the BL and flashed a new ROM, kernel and maybe did some tweaking. But I haven't messed with my 6P cause I don't wanna unlock the BL for security reason. With an unlocked bootloader, just think about it, if you lose your phone, anyone can do whatever they want. with it That's not cool at all. So I'd rather keep it the way it is.
Glad to know that you don't have any issue with your device. I hope it's the same in my case. Thanks for the information.
brando56894 said:
If you have a dead HDD, nothing can fix it other than replacing it. I'm not sure if that's a software or hardware error, if it's software, reformatting the drive may help, if it's hardware, you're obviously screwed.
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Click to collapse
I think the problem mentioned should be a software issue. As in those two threads , they are not able to boot up the device simply by factory resetting it. And they failed to flash the factory image to the bricked device since it's locked.
randy6644 said:
I've bought lots of nexii devices ,say, Gnex, nexus 7 , nexus 6 and 6P. I used to do a lot of flashing just like you do, the first thing I did was unlocked the BL and flashed a new ROM, kernel and maybe did some tweaking. But I haven't messed with my 6P cause I don't wanna unlock the BL for security reason. With an unlocked bootloader, just think about it, if you lose your phone, anyone can do whatever they want. with it That's not cool at all. So I'd rather keep it the way it is.
Glad to know that you don't have any issue with your device. I hope it's the same in my case. Thanks for the information.
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While this is definitely true, your average cellphone thief is about as tech savvy as a wet piece of leather hahaha I've had this concern myself but then realized that maybe 2% of Android owners know how to get to the recovery, hell most reps at cell phone stores don't even know how to do it, even the ones that are "techs"!. When I had my S4 rooted and stupidly let it slip that the phone was rooted, next time I came in the rep looked over the phone and called out a tech who looked at the phone for 30 seconds then said "do you know how to get to the recovery on this???". A simple pin/password/pattern lock will thwart about 90% of phone thieves out there from getting access to your data, they're most likely just going to wipe it anyway. They couldn't care less about your data, they can't sell or use that as easily as they can the device itself.
Sent from my Pixel C using Tapatalk
brando56894 said:
While this is definitely true, your average cellphone thief is about as tech savvy as a wet piece of leather hahaha I've had this concern myself but then realized that maybe 2% of Android owners know how to get to the recovery, hell most reps at cell phone stores don't even know how to do it, even the ones that are "techs"!. When I had my S4 rooted and stupidly let it slip that the phone was rooted, next time I came in the rep looked over the phone and called out a tech who looked at the phone for 30 seconds then said "do you know how to get to the recovery on this???". A simple pin/password/pattern lock will thwart about 90% of phone thieves out there from getting access to your data, they're most likely just going to wipe it anyway. They couldn't care less about your data, they can't sell or use that as easily as they can the device itself.
Sent from my Pixel C using Tapatalk
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Well, usually thieves might just wipe everything. But still, there are risks. There are certain ways to go around the locked screen if you got a unlcoked BL and rooted phone. I've got all my photos( No nude pics ) stored on Google, and also all my contacts, whom wouldn't be happy to share their information with a thief, and some notes, payment apps as well as some important emails. There's too much going on and I don't wanna take risks. Also, if my phone got stolen, I'll have make sure the SOB got a brick ,nothing more. Sure they can tear it apart and sell some parts of it, but they don't get a phone.
I still flash roms and stuff on my oneplux which i got few days ago since my nexus 6 went dead, I do that because it's not my main phone and I don't have a lot of personal information stored there unlike on my 6P. For a tablet, maybe I would do that since I'll put it home usually .
randy6644 said:
Well, usually thieves might just wipe everything. But still, there are risks. There are certain ways to go around the locked screen if you got a unlcoked BL and rooted phone. I've got all my photos( No nude pics ) stored on Google, and also all my contacts, whom wouldn't be happy to share their information with a thief, and some notes, payment apps as well as some important emails. There's too much going on and I don't wanna take risks. Also, if my phone got stolen, I'll have make sure the SOB got a brick ,nothing more. Sure they can tear it apart and sell some parts of it, but they don't get a phone.
I still flash roms and stuff on my oneplux which i got few days ago since my nexus 6 went dead, I do that because it's not my main phone and I don't have a lot of personal information stored there unlike on my 6P. For a tablet, maybe I would do that since I'll put it home usually .
Click to expand...
Click to collapse
In that case, Android Device Manager comes into play and allows you to beef up your security.
Sent from my Pixel C using Tapatalk
Got an ex review Galaxy fold 4 which had not been wiped before I was given it. I factory resetted it, but it needs the gmail and gmail password from the previous owner... is there any way to byoass this or will it simply be easier to chase up the previous owner?
patdude1234 said:
Got an ex review Galaxy fold 4 which had not been wiped before I was given it. I factory resetted it, but it needs the gmail and gmail password from the previous owner... is there any way to byoass this or will it simply be easier to chase up the previous owner?
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Click to collapse
first who knows how you have got the device? You really new owner or what someone trying to hack into hte device. Kindly reach out the old owner. or do your own research.
Let's be reasonable. Telling us you need the account info from the previous owner is a HUGE red flag. That means is was never factory reset when it was...sold/given/stolen to/by...you. So do understand we are not a community that will assist anyone with a stolen device.
That said, methuselah is correct. You should research the issue instead of asking for help via a vague post. You COULD take it to your carrier's store and have them assist you. Honestly, that's the best route. Take the proof of purchase with you to show it's not stolen.
Good luck.
Of course. That is totally reasonable, For background, I am a reviewer and Samsung's local PR firm forgot to reset the phone before couriering it to me (which is incredibly frustrating). I have reached out to their PR team, but it is taking forever to get this resolved Meanwhile I have a shiny galaxy fold 4 sitting there that is unusable
there are ways but FBI would raid me if I tell u...
nice try tho
I'm sending it back to Samsung to be swapped out for a fresh review sample...
patdude1234 said:
Of course. That is totally reasonable, For background, I am a reviewer and Samsung's local PR firm forgot to reset the phone before couriering it to me (which is incredibly frustrating). I have reached out to their PR team, but it is taking forever to get this resolved Meanwhile I have a shiny galaxy fold 4 sitting there that is unusable
Click to expand...
Click to collapse
That's FRP (factory reset protection). Background: Let's pretend that your mobile device got stolen. The first thing a thief will do is to reset the phone, because without knowing the correct display pattern the device is pretty useless (and it's very hard to sold in that state ). Since the settings menu is also unreachable with a locked display the thief is forced to reset the phone via recovery mode. This mode must be always accessible by pressing the right key combo in case you are in serious trouble with an unbootable device. Doing it that way, the following setup of the device requires a login to the last active Google account to verify the owner.
This verification step is also required if you do a factory reset in your settings menu. But here the verification is done before you delete everything by entering your display pattern. This will disable FRP for the following reset because you have then verified that this device is yours.
As a reviewer of the phone, you must have contact to a person of Samsung's local PR firm. Talk to her/him and get a new one.
Yes as mentioned above that is exactly what I am doing...
Thanks for the follow up, that all sounds fine. It just helps to give more information.
Yes, if you contacted Sammy and they are replacing it, then you found the best route. Good luck on the review.
Sharing frustration of all ends. Got a refurbished Sammy phone on Amazon, it arrived with someone's pwd on it. I bought it as a backup phone for the office so we discovered it outside the 90 days warranty and could not have sent back. I have the receipt, it is AMAZON selling it, and I have a brick on my desk. Nice, isn't it?
EranNavick said:
Sharing frustration of all ends. Got a refurbished Sammy phone on Amazon, it arrived with someone's pwd on it. I bought it as a backup phone for the office so we discovered it outside the 90 days warranty and could not have sent back. I have the receipt, it is AMAZON selling it, and I have a brick on my desk. Nice, isn't it?
Click to expand...
Click to collapse
If the phone arrived like that from Amazon, return to Amazon ASAP