When I first got the E4T, there was an option when clicking on the Sharing option in the Album to share pictures using the Social Hub and then it disappeared. I Factory Reset my phone and reconfigured and it still isn't there. I can log in to the social hub fine but cannot share pictures. Does anyone know what might be going on here and how I can fix it?
Where are the Guru's?
Ok, so it is hard to believe that I am the only one who has ever used this feaure or am I the only one who's experiencing this anomaly. I just hard reset again to see if this will resolve the issue, although I doubt it will truly work.
I'm NOT Crazy
Ok, as I said above, I know there was an option for Social Hub under sharing when I first got my E4gT and it disappeared. Even a Reset To Factory Defaults did not seem to bring it back. I tried contacting Samsung Chat Support:
Code:
Please wait for a Samsung Agent to respond.
You are now chatting with 'Victoria'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Your Issue ID for this chat is LTK5640205548X
Victoria: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Visitor: I own an Epic 4g Touch and when I first got it, when viewing pictures there was an option under share to share using Social Hub. Now when I look it is not there. I have even reset my phone to the factory settings and it is still not there.
Visitor: I was wondering how to get it back so that I can post pictures to Facebook.
Victoria: I am sorry to hear that.
Victoria: I understand that you are unable to find the " Share " on pictures, am I correct?
Visitor: I can find the Share, there just is no option to use the Social Hub to share the pictures.
Victoria: Thank you for confirming.
Victoria: May I know since when are you experiencing this issue?
Visitor: About three weeks. The only options under share are All Share and Picasso
Victoria: Did you download any third party software or application recently?
Visitor: Not since I reset back to the Factory defaults.
Victoria: Are you experiencing the issue while on all the pictures or any specific?
Visitor: all the pictures
Victoria: Thank you for the information.
Victoria: Please allow me to check and provide the right information.
Visitor: ok
Victoria: Thank you.
Victoria: Thank you for waiting.
Victoria: I apologize for the delay.
Visitor: i am not in a hurry, i just want it to work
Victoria: Would you mind if I place you on hold for 3 minutes while I check the information?
Visitor: ok
Victoria: Thank you.
Victoria: Thank you for holding.
Victoria: I apologize for the delay.
Visitor: no problem
Victoria: I verified with all the possible information and found that there is no default feature to share the pictures to Facebook directly.
Visitor: ok.
Visitor: i know it was there......
Victoria: You may upload the pictures directly to Picasa and Bluetooth.
Visitor: ok, thank you
Victoria: You're welcome. Is there anything else I can assist you with?
Visitor: no
Victoria: Thank you.
Victoria: It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue “X close” button to receive a transcript of your chat and fill out a brief survey to help us serve you better. Have a wonderful day!
Chat session has been terminated by the Samsung Agent.
There is the transcript. Am I crazy? Can someone please check by going to the Album and clicking on a picture and then selecting Share and tell me if there is an option for Social Hub? If not was it ever there or am I imagining it? I am beginning to think I like the HTC Sense better then TW4.
I checked for you and its not there. There's a Facebook option. Since I have the app. And a yahoo mail one since I also have the app. But no social one
Sent from my SPH-D710 using XDA App
It's the Chantix!!
mobeast17 said:
I checked for you and its not there. There's a Facebook option. Since I have the app. And a yahoo mail one since I also have the app. But no social one
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
Weird. Maybe I it's the Chantix. I can blame it on the Chantix. Yeah, that's it.
Related
Hi guys
I've written to HTC about the fact that the news widget doesn't update automatically and about the fact that the facebook profile pictures on your contacts doesn't also, but they've told me it must be something wrong with my phone as they've had no other complaints.
Looking on this website though suggests otherwise, so if you encounter this problem, pls leave your thoughts on here so that I can reply back with the link saying it's not an isolated incedent.
Cheers
I have the same problem, they just can't be bothered to check lol
-------------------------------------
Sent via the XDA Tapatalk App
I knew I wasn't the only one so the more people we have on this thread say they have the same problem, hopefully this'll get them to move their arse and get it fixed!
I have the problem with the News widget also.
-------------------------------------
Sent via the XDA Tapatalk App
My facebook contact photos don't update either. I've tried deleting their facebook account from their contact, then added them again, but even then it just goes back to the old photo, even though the facebook profile I've added has a completely different photo.
no, the news widget doesn't update. there have been a few threads about it already.
also, I emailed them about it myself and I'm sure I'm not the only one so it's strange that they would say they're not aware of it. I guess people aren't passing the message along...
I don't use the HTC News widget but the Facebook pictures not updating is bugging me.
I'm going to write an email to HTC support right now (along with some other bugs and problems).
Before you do that, search this forum for the threads about the issue and provide links in your email, so they know it's widespread.
Maybe part of the problem is that we're all in different parts of the world and emailing our local HTC support.
If one branch isn't receiving a lot of complaints about it, they might not communicate it to the central support team.
tuatha said:
Before you do that, search this forum for the threads about the issue and provide links in your email, so they know it's widespread.
Click to expand...
Click to collapse
Will do. Though I have to wait a few more minutes until my Desire is charged. I need to check my serial number before I send anything
I've had the issue with the Facebook photos too. Removing the facebook sync then readding it worked, but the OTA update I had from TMobile the other night reinstated some old pictures that aren't even current on Facebook???
having trouble signing in.. a message just pop up and say "the service is unavailable. Do you want to try again?"
does anyone having the same problem? having the problem with leedroid v1.6, then flashed open desire however the same result..
I had this,just check online and see if it says anything about unknown activity in your account.Facebook blocks the unknown activity,reckoned i was been connected from the states.?
HEDST8 said:
I had this,just check online and see if it says anything about unknown activity in your account.Facebook blocks the unknown activity,reckoned i was been connected from the states.?
Click to expand...
Click to collapse
i could sign in with my second facebook account but not the primary facebook account... how weird?
i tried to log on facebook on my laptop but everything seems fine.. there wasn't anything unknown activity, hacked, etc..
this is really pissing me off
HTC Facebook Problems
Hey guys just a note there seems to be a few problems with Facebook at the moment - apparently the team is working on it. They think the reason is a change in the Facebook platform, possibly with application settings and privacy.
Hope this helps
jaymit said:
Hey guys just a note there seems to be a few problems with Facebook at the moment - apparently the team is working on it. They think the reason is a change in the Facebook platform, possibly with application settings and privacy.
Hope this helps
Click to expand...
Click to collapse
Right... thanks for the information mate.. I will try it later on..
Our technicians are working hard with Facebook to resolve an issue with Facebook for HTC sense that has affected some customers from Friday. You need take no action now, and we hope to have everything working and again really soon. If you can leave your information with us, we can contact you when we get a solution for you. I trust that this resolves your query, please do not hesitate to contact us again if required.
(htc email from this morn)
I have a question, if I try to get a recorded video and send it via email in my htdhd outloock is not possible, not let me send videos. "Is this normal?
Greetings
This thread belongs in WP7 General as it is a help question and not an actual development question.
~~Tito~~
xxdelgado said:
I have a question, if I try to get a recorded video and send it via email in my htdhd outloock is not possible, not let me send videos. "Is this normal?
Greetings
Click to expand...
Click to collapse
Videos sync with your PC automatically over Wi-fi, so just send it from email on your PC.
Jim Coleman said:
Videos sync with your PC automatically over Wi-fi, so just send it from email on your PC.
Click to expand...
Click to collapse
That's not an acceptable solution when your no where near your computer and want to send a video to someone via e-mail. You can do it on every other phone OS out there. Is there a way to do it strait from your phone?
at present no. videos get quite large very quickly, so it was designed that way. MS could change it, but at present it is this way i believe for bandwidth reasons.
masondoctorjt said:
That's not an acceptable solution when your no where near your computer and want to send a video to someone via e-mail. You can do it on every other phone OS out there. Is there a way to do it strait from your phone?
Click to expand...
Click to collapse
It may not be acceptable to you mate, but it's the only solution available so you'll have to live with it.
I have a question regarding sharing files in Google Drive.
I just wanted to start by saying I am new to cloud storage (I used Dropbox but not very often) so please forgive me if this question is for noobs.
I started using Google Drive yesterday and placed a couple pictures of my son into My Drive. The pictures uploaded without a problem. I wanted to share them with my father. So what I did was place a check mark beside the pics I wanted to share, then clicked the share button. It went into the share settings and asked me to add people. So I added his email address and that showed up without issue. You can then select if you would like the recipient to edit, comment or view. I chose to have him view the file.
Once that was setup I went to the More drop down menu and selected share....email collaborators. Then I sent the email to him. He received the email with a link to the pictures, however it told him he must sign in with a username and password. I retried again and sent it as an attachment instead.
Why does he have to sign in with a username and password if I email collaborator? If I was to send a file to a co-worker I would have to provide them with my username and password to access the file?
Just a little confused. Any clarification or assistance is much appreciated. Thanks.
well that's how Google wants to play, nothing we can do about it...sorry dude
shankar10 said:
well that's how Google wants to play, nothing we can do about it...sorry dude
Click to expand...
Click to collapse
Ok, I asked a co-worker the above question and she said that he would also need a Google Drive account as well. That way the file/pictures will be available in his Shared With Me Folder. If he doesn't have a Google Drive account I would either have to send as an attachment, just like a regular email or provide him with access to my Google Drive account. thanks for your response.
Turns out I am the idiot. My sharing options were set to Private which require a password to log in. I have since changed it to Anyone with the Link, so no password is required.
Just thought I would share in case anyone else has the same issues as myself. Thanks.
Chochiwpg said:
Turns out I am the idiot. My sharing options were set to Private which require a password to log in. I have since changed it to Anyone with the Link, so no password is required.
Just thought I would share in case anyone else has the same issues as myself. Thanks.
Click to expand...
Click to collapse
ROTFLMFAO Awesome! Nice to know thanks. I should give this app a try. Instead of me sending MMS pics of my son to my dad.
Chochiwpg said:
Turns out I am the idiot. My sharing options were set to Private which require a password to log in. I have since changed it to Anyone with the Link, so no password is required.
Just thought I would share in case anyone else has the same issues as myself. Thanks.
Click to expand...
Click to collapse
lol glad you figure it out!
Hello,
I'm experiencing a strange kind of technical problem with the xda forum: I'm not regularly receiving the email alerts for all the threads I'm subscribed to (I'm actually subscribed to 164 different threads). This happens since my registration to the forum in 2014.
I strangely receive only some notifications and quite rarely, and they are about only some of the threads I'm subscribed to, this despite the fact that most of these 164 threads subscriptions are set to "Daily" notifications on my settings.
Those notifications seems to be sent to me randomly (I'm suscribed to those threads in the same way that I'm subscribed to the other ones, and I never actively posted on most of those threads).
I've double checked the settings on my user panel, and my e-mail spam filter is totally ok.
Is there by chance a maximum number of email alerts from subscribed threads that an user can receive?
Do you guys have an idea about why this could happen?
Do you think that it would be possible to contact someone of the forum staff in order to ask for technical help?
Thank you in advance!
W.
I've made a change to your account. See if you get any notification emails now?
Thank you for your reply, the_scotsman. Unfortunately nothing changed and auctually I didn't even receice a notification for your answer to this post as well (I've just discovered it by visiting the post manually).
I did a quick search and it appears that other users did experience the same problemin the past/are experiencing it.
Do you have an idea about how we could try to fix this problem? It would be very helpful for me.
Thank you very much again,
W.
wokawoka said:
Thank you for your reply, the_scotsman. Unfortunately nothing changed and auctually I didn't even receice a notification for your answer to this post as well (I've just discovered it by visiting the post manually).
I did a quick search and it appears that other users did experience the same problemin the past/are experiencing it.
Do you have an idea about how we could try to fix this problem? It would be very helpful for me.
Thank you very much again,
W.
Click to expand...
Click to collapse
Hmmm....that's strange.
I wonder if @MikeChannon has any ideas as to what the problem might be?
I can't see anything wrong with your user account settings. Let's see if he has any suggestions.
This time I just did regularly receive the email notifications about both your reply and the quote, but the system for example completely missed your first reply on the 24th of August, and, as an example, the same did happen with my followed threads that I'm subscribed to (with daily notifications): during the last week I did receive only 2 email notifications instead of 11. These 2 notifications are about threads that the system seems to always notify me about, while I never received any email notification about the other 9 threads that the system skipped this week.
That's indeed very strange. I'm sure that my e-mail box is totally fine, I'm actively participating to many other forums without problems. My spam folder looks also clean.
Any help would be really very appreciated. Thanks again!
the_scotsman said:
Hmmm....that's strange.
I wonder if @MikeChannon has any ideas as to what the problem might be?
I can't see anything wrong with your user account settings. Let's see if he has any suggestions.
Click to expand...
Click to collapse
wokawoka said:
This time I just did regularly receive the email notifications about both your reply and the quote, but the system for example completely missed your first reply on the 24th of August, and, as an example, the same did happen with my followed threads that I'm subscribed to (with daily notifications): during the last week I did receive only 2 email notifications instead of 11. These 2 notifications are about threads that the system seems to always notify me about, while I never received any email notification about the other 9 threads that the system skipped this week.
That's indeed very strange. I'm sure that my e-mail box is totally fine, I'm actively participating to many other forums without problems. My spam folder looks also clean.
Any help would be really very appreciated. Thanks again!
Click to expand...
Click to collapse
Our notifications are sent out via a gmail account and a few days ago we noticed google was rate limiting us. In theory that should only mean a delay but it seems emails don't actually get through at all in some cases. It MAY be related to this.
Please report back if this continues.
Mike
Thank you for your reply Mike.
The thing is that I'm experiencing this problem since the beginning, right after my registration to the forum back in 2014.
At the moment I'm subscribed with daily notification to 169 threads but I'm receiving the email notification for only a few of them (and it has always happened like that). When I connect to my user control panel I can clearly go throught my subscribed threads and spot many threads that have been recently updated without any notification on my email box (actually the main part of them).
I'm pretty sure that my email account is fine but I can't really imagine what could be the problem.
I'm open to any kind suggestion. Being able to fix this problem would really help me.
Thanks again.
W.
I'm sorry to come back writing and (bothering you guys) here, but it looks like that I really can't resolve this issue myself.
Recently I even switched the email account linked to my xda profile to another address hosted by another provider (Hotmail) but nothing has changed: I still don't receive the large part of the email alerts from the threads I'm following.
Since having switched to another e-mail address should have eliminated the possibility of blocks or filters on my (e-mail side) frankly I really don't know what to do now.
Being able to receive updates from the threads I'm following would be incredibly helpful and would surely help me to engage more with the community.
I know that, since this is a free forum (but I would even pay a subscription if it could help with this issue!), I can't demand a prompt resolution to this technical issue. But I'm wondering which could be the reason behind this problem:
could it be possible that my account is still in a kind of "limited" mode?
could it be possible that there's a limit to the number of e-mail alerts that a user can receive (even if, as from my case, this limit would be extremely low, and it also looks like I'm not receiving the alerts with consistency)?
Your account definitely isn't restricted in any way, it looks completely normal. I've triple checked, and checked again.
This might be something that the server admin @bitpushr can perhaps provide some input, as I'm out of ideas. We've checked everything we can from our side.
Thanks again for your assistence @the_scotsman, I trust you and I know that you have already tried everything you could; I'm really grateful for it.
I also know that it could seem a strange problem and I'm sorry for it; at this point I would eventually be even willing to move my account to any other email address for you guys to check.
I'm thinking about other alternative solutions. What if i open a new account, would it be eventually possible to copy all my thread subscriptions (176 subscribed threads) on it?
Thank you very much again
correct solution
jank77 said:
correct solution
Click to expand...
Click to collapse
Hello, what do you mean with "correct solution"?
My idea was to open a new account and to "migrate" or copy my thread subscriptions to it, but actually no forum moderator or admin did reply to my message to let me know if that was possible....
At the moment unfortunately my issue is still unresolved
wokawoka said:
Hello, what do you mean with "correct solution"?
My idea was to open a new account and to "migrate" or copy my thread subscriptions to it, but actually no forum moderator or admin did reply to my message to let me know if that was possible....
At the moment unfortunately my issue is still unresolved
Click to expand...
Click to collapse
Ignore that post, it's just spam.
Sent from my sailfish using XDA Labs
sd_shadow said:
Ignore that post, it's just spam.
Click to expand...
Click to collapse
Alright, thanks.
Hopefully someone will come out with a solution.
Hello there, sorry if I hijack this thread but I got the same problem. In general, it's the opposite problem (spam), but in this case, I don't receive emails from my subscription, despite having "checked" all threads and chose "instant email notification" in me profile settings.
Sorry If I missed a setting.
It worked today. I've got one for a quote and one for an answer to a thread I subscribed.
I don't know if you changed something.
Well I spoke too soon. Again I did not receive an instant email in a thread I subscribed.
Nojevah said:
Well I spoke too soon. Again I did not receive an instant email in a thread I subscribed.
Click to expand...
Click to collapse
I've never found the email notifications to be reliable, Tapatalk is much faster, and reliable.
Sent from my PH-1 using XDA Labs
Too bad, I like email notifications. I think Tapatalk is for mobile users and I browse XDA only from my PC.