Develop Bugs

About to send a list of problems to HTC support

These are the issues I am personally experiencing right now (included some links to threads to show I am not alone):
HTC Music widget + appl not showing artworks or showing different from those embedded directly in mp3 file:
http://forum.xda-developers.com/showthread.php?t=683008&highlight=music
http://forum.xda-developers.com/showthread.php?t=669057&highlight=music
http://forum.xda-developers.com/showthread.php?t=682437&highlight=art
Facebook pictures not updating in contatcs list:
http://forum.xda-developers.com/showthread.php?t=699177&highlight=facebook
http://forum.xda-developers.com/showthread.php?t=683918&highlight=facebook
http://forum.xda-developers.com/showthread.php?t=693794&highlight=facebook
LED Notification shutting down after 5 mins:
http://forum.xda-developers.com/showthread.php?t=678971&highlight=LED
http://forum.xda-developers.com/showthread.php?t=675220&highlight=notification
http://forum.xda-developers.com/showthread.php?t=662837&highlight=notification
HTC Sync not working:
http://forum.xda-developers.com/showthread.php?t=689996&highlight=HTC+Sync
http://forum.xda-developers.com/showthread.php?t=675613&highlight=HTC+Sync
Partial wake lock, unable to sleep:
http://forum.xda-developers.com/showthread.php?p=6758959#post6758959
http://forum.xda-developers.com/showthread.php?t=666404
EDIT:
HTC mail widget does not refresh the email list when a new email is received. The email application itself needs to be opened in order to refresh the email list.
I know some of them are either well known or maybe not 100% HTC's fault but I just want to let them know (or remind them) that these problems still exist.
Otherwise they won't fix anything without proper feedback.
I might have forgotten some of the issues so if someone has a problem and my Desire does suffer from it I can add it to my list.

When listening to the FM radio and a text message comes in, the radio is muted to allow the alert sound to play but the radio then remains muted (even if closed down and restarted). Only a soft reset fixes problem.

News widget not updating automatically.

I will try to reproduce the FM radio problem. If it really behaves this way I will add it to the list.
The HTC News widget will be added as well - I can confirm this already.
Thanks for the input so far. I am still compiling the list so feel free to add some more issues.

Is there much point considering we will be getting FroYo in 13 days?

cardiak said:
Is there much point considering we will be getting FroYo in 13 days?
Click to expand...
Click to collapse
Will we? So far I haven't heard anything official about Froyo on Desire. It can take several months until HTC decides to release it.
Until then I would like to have these issues resolved as they are quite annoying and in some cases just plain stupid.
I know some of them may be irrelevant or not so important for others but for a device of such caliber I expected better and more reliable functionality.
And I would like to let HTC know about it...

Have you read this:
http://forum.xda-developers.com/showthread.php?t=666332
You are posting a duplicated post, and the best you can do is add your problems to the other post since is sticky and have been here for a very long time now!
But if you want to send these "bugs" to HTC i'm with you - be sure to also add the ones that are on the post i referred since there are many more...

What about the pink screen ?:
http://forum.xda-developers.com/showthread.php?t=656128

I would like to know why HTC made so phones with sense can't connect to some bluetooth-devices f.ex. wii motes.

Whay don't HTC Come take a look at the XDA Forums thread.... If they took a look at all the problems that people are posting here, then there would be plenty of updates to come

My left nut says no Froyo on the 23rd

My left nut says no Froyo on the 23rd
Click to expand...
Click to collapse
My right nut says your left nut is sadly probably right...
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Sent from my HTC Desire

My Desire doesn't vibrate when receiving a text but vibrates for everything else.

Hi, there is/are xda threads about that already, which personally I am experiencing too; shut down takes 10-15 mins or even longer. Don't know if any app/s cause this matter or a bug in Desire, but as said this is a common concern.
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Sent via the XDA Tapatalk App

* some contacts which are connected with one or more facebook accounts and/or gmail contacts change their names randomly (e.g. i set a contact to use FB name and next time i get there it's using email address)
* when I receive an sms from a web gateway, e.g. from vodafone, in the messaging app the phone puts in a thread with a facebook account which has no phone number (a blank one, created by the phone itself and that I can't seem to be able to delete)
* alarm doesn't ring if phone is off

hey man why don't you tell them to make an option to save the images taken by camera as dates instead of image# (number)
i copy my images into folders and everytime i take new images i need to rename them before moving them along or i will have filename conflict because my camera everytime starts from the same numbers...if the name was according to date they would be sorted as i want them and no problem moving them around too.

low res contact pics... a fix would be great

Facebook doesnt stay logged in?

Forgive me in advance, I am asking this question on behalf of my gf that has an Epic.
Every couple hours she gets a prompt to login to facebook which is becomming very annoying. I have an Evo and have never had this issue but I also use the official facebook app, it appears that the epic has its own facebook app which appears to be the one causing us troubles. Does anyone else have this issue with facebook or am I doing something wrong? It would seem there is a way to stay logged in because if you are constantly signing in it kinda defeats the purpose of widgets.

brandenk said:
Forgive me in advance, I am asking this question on behalf of my gf that has an Epic.
Every couple hours she gets a prompt to login to facebook which is becomming very annoying. I have an Evo and have never had this issue but I also use the official facebook app, it appears that the epic has its own facebook app which appears to be the one causing us troubles. Does anyone else have this issue with facebook or am I doing something wrong? It would seem there is a way to stay logged in because if you are constantly signing in it kinda defeats the purpose of widgets.
Click to expand...
Click to collapse
This isn't going to answer your question but I'm just letting you know I get the same issue. I just either leave it or clear the notification up. Wouldn't mind finding a solution to this as well. Good luck!

I was afraid of that, so its either deal with the constant logins to get everything synced properly in your contacts, messages, etc., or go with something like Pure Messanger Widget and stock facebook app?

yep same issue here, ive learned though it does it only when i check my facebook on the epic
if I leave it alone it doesnt log out

There is a similar post in the General forum, but I had the same issues.
When I experienced the same issues, I was still on the stock version of Facebook.apk. The SNS account kept prompting for me to log in again, with each sync interval.
I tried removing and adding the account again and rebooting in between, yet still the same problem. I finally had upgrade Facebook to the latest update that was the cause of all these login issues for older versions.
The upgrade fixed the problem, but I did find an issue when you use the built-in Facebook contact sync alone it may not carry profile pictures over to SMS. I had to manually add the account, this ended up putting two Facebook sync processes on my phone. The first is for Facebook to actually let you login to the app (just has sync contacts), and the second is the process that will sync both contacts and calendar events again. (the original sync we're used to)
Reference thread
EDIT: I just got the same SNS login prompt again.

I've never had any login problems on the facebook app, but I also don't use the feeds and updates widget.
Sent from The Chaotic Void

This only seems to be happening to me more often recently. I swear it's asking me to log in to Facebook & Twitter every hour or so now. When I go to Accounts & Sync I see that there are two accounts (even though I only have one account for each). One Twitter & one Facebook account say there was an error with the syncing process.
I unchecked the sync processes that were having errors. I'll let you know if I keep being asked to log in.

I have this problem too. It says my sync is experiencing errors and its cause it logged me out of Facebook. Once I log back in its fine.
Sent from my Evo Killer!!!

Also i don't have auto sync enabled. I manually refresh them.
Sent from The Chaotic Void

zanderman112 said:
Also i don't have auto sync enabled. I manually refresh them.
Sent from The Chaotic Void
Click to expand...
Click to collapse
whats the setup on that phone atm? I had these same issues(as stated above) and now I'm Flashed to nebula 1.0.7 with froyo and its beast without any problems. Facebook hasn't bugged me once lol

brandenk said:
Forgive me in advance, I am asking this question on behalf of my gf that has an Epic.
Every couple hours she gets a prompt to login to facebook which is becomming very annoying. I have an Evo and have never had this issue but I also use the official facebook app, it appears that the epic has its own facebook app which appears to be the one causing us troubles. Does anyone else have this issue with facebook or am I doing something wrong? It would seem there is a way to stay logged in because if you are constantly signing in it kinda defeats the purpose of widgets.
Click to expand...
Click to collapse
I used to have this issue, but I figured out a simple workaround.
I use the FACEBOOK APP to sync and not the adding a Facebook account under the account section in settings. After I deleted the Facebook account there and made a sync with the Facebook App, the annoying prompt went away and hasn't come back since.

Hasseo said:
I used to have this issue, but I figured out a simple workaround.
I use the FACEBOOK APP to sync and not the adding a Facebook account under the account section in settings. After I deleted the Facebook account there and made a sync with the Facebook App, the annoying prompt went away and hasn't come back since.
Click to expand...
Click to collapse
After doing this, I bet you don't have your friends profile pictures in the stock SMS application anymore. You also wouldn't have Facebook events in your stock Calendar application.

I have the same problem. Funny thing is my widget works fine gets updates and I can upload a picture from within the widget. If I take a picture, or select one from the gallery, then click Share facebook, it will not upload. started one day last week.

On stock rooted and don't get it hourly or even 2x/day that I can remember, just every morning...sometimes it doesn't make it the first time, usually it re-connects, good til the next morning....

I had the same problem. I had to delete the stock sync and use the FB app's sync option but like mentioned above you lose the profile pics on the stock sms so I downloaded "go sms" and the pictures are back...it beats having to log in every hour for sure.
Sent from my SPH-D700 using XDA App

Same issue here. Facebook app from market works fine but the integrated samsung facebook sync and widget have problems. Ridiculous, samsung needs to fix their software.

treeserton said:
Ridiculous, samsung needs to fix their software.
Click to expand...
Click to collapse
I would say it's a Facebook issue. It stopped working properly after the recent Facebook update. It affected all versions of the application, including the Epic's stock version of Facebook.

I do actually. But, no calendar sync.
Sent from the Epic that bites.

I can say that my gf and my brother both have the same issue, only reason i can think Samsung isn't attempting a quick fix is the rumored 2.2 update for the 21st of this month, which will probably have an updated app that fixes the problem. Although as important as facebook is to people I am surprised there is no maintenance release that fixes this,

Same issues here. I was thinking it might have had something to do with networking issues - I usually leave wifi and 4g on all the time. I noticed that I usually get the prompts when I leave home in the morning (go out of range of my house's wifi) and when 4g disconnects and reconnects in spotty 4g areas. I was wondering if maybe the session expires when you switch networks. Same thing would happen on my laptop when I would bring it from home to work or a coffee shop. FB might recognize that the connection is different. Meh, just a theory I thought I'd throw out there.

HTC peep

hi all
I recently noticed that my friendstream was not updating. So i logged out and tried to log back in but it is saying username/password incorrect which it is not. i have change my password and email address and it still doesnt work. Anyone got any ideas.
Thanks
Jonathan

I think I saw a thread a few days ago about this - something to do with https or something...
Sorry its a bit vague - I was using the official Twitter client more these days - but have a search in the forum - I am sure this was brought up recently
e.g. http://forum.xda-developers.com/showthread.php?t=1016439&highlight=htc+peep

Yeah, seems Twitter have now changed to use HTTPS and sounds like it's knocked out Peep - Official apps works fine but HTC are going to have to update the Desire to get it working again

Yeah have no seen that its effecting a lot of people.
I have notice that HTC as released a fix for windows mobile devices. But nothing yet for android.

the WinMo fix for Peep I think was a security hole in their s/w rather than this issue if it was the one released a couple of months back.

Double-check on your Twitter account and see if you're using HTTPS - if you are see if turning it off works?

I had the exact same problem - Cannot log in!
T-Mobile customer services said it was my problem......grrrrr!
No it is your problem - please sort it!
I have had to add a bloated Twitter app....come on HTC, if you tie in these "apps" into the software - keep on top of it - OR allow us to remove the "app" as normals apps can be removed!
Rant over....for now!

i dont use it my self but they fix it

Mine works fine just logged in no problem, odd it only affects certain people.

deejaydave said:
T-Mobile customer services said it was my problem......grrrrr!
Click to expand...
Click to collapse
By the time it takes T-Mobile to do anything helpful, you might as well have bought another phone!

the advice to NOT use https does not work - same issue.
HTC are at fault here for not keeping their eye on the ball (well eye on Twitter that is!)
I will forgive them when they release gingerbread shortly!
Dave

not the first time peep has been having issues.
tried reporting it to htc? they'll probably say wait for a future update.
or in the meantime try the official app

Log in problem with the official Twitter app.

Just wanted to find out if anyone is experiencing log in problems with the official twitter app on Windows Phone. I cant log in since 3:00 pm yesterday and it's driving me nuts. Have tried everything from reinstallation to time change etc but still not able to log in. Please help.
Sent from my HTC HD7 Windows Phone using Board Express.

I think it's a common error of the host network .

fewer people using that type of mindless nonsensical BS is beneficial to society as a whole, however, so you may consider halting your attempt to login

Thanks y'all. Thought hard reset will solve the problem but still not able to login after hard reset...regret I even did it coz I've lost important lab files....oh my!
Sent from my HTC HD7 using Board Express

The Twitter app leaves a lot to be desired. I either use the built-in people hub or Seesmic when working with Twitter on my WP.

Svpernaut said:
The Twitter app leaves a lot to be desired. I either use the built-in people hub or Seesmic when working with Twitter on my WP.
Click to expand...
Click to collapse
Agree!
That is why I would recommend Mehdoh [or our twitter client - TwiDeep]. Have heard good things about Carbon as well.

You should try out Rowi or Carbon. They are both excellent twitter client for Windows Phone.

The problem I'm facing is that, no twitter app seems to work now on my phone. They all give me twitter authorization error. Went to the site to make some changes but still. Now I think it's a general problem coz all my friends are experiencing the same thing. Contacted twitter but they are not aware of any situation. All apps that require twitter authorization are not working and I'm now frustrated. Can it be a geolocation services in my region.
Sent from my HTC HD7 using Board Express

Kenzibit said:
The problem I'm facing is that, no twitter app seems to work now on my phone. They all give me twitter authorization error. Went to the site to make some changes but still. Now I think it's a general problem coz all my friends are experiencing the same thing. Contacted twitter but they are not aware of any situation. All apps that require twitter authorization are not working and I'm now frustrated. Can it be a geolocation services in my region.
Sent from my HTC HD7 using Board Express
Click to expand...
Click to collapse
Kenzibit, had this anoying problem here and what i discover is that once u signed with your Live ID and then add Twitter account from settings, this account become linked to your ID and then this error starts cause you arew already signed in twitter and then the official app understand that and cant sign u account.
What i had to do is signed first with other ID that i had that i use only for business so no contacts no Twitter,Facebook nothing linked to this account than i download Twitter and worked since. Try this.

Ok thanks but this means, I have to hard reset again because WP does not allow signing out of you live ID, not even delete although you can delete all other accounts (gmail, yahoo, outlook etc). One I have signed in with this Live ID, I can't sign out untill hard reset....something I really don't wanna do beacuse I have a lot of unbacked up files, information and settings. I have to be ready before I do this. Any suggestions before I try this step?

Kenzibit said:
Ok thanks but this means, I have to hard reset again because WP does not allow signing out of you live ID, not even delete although you can delete all other accounts (gmail, yahoo, outlook etc). One I have signed in with this Live ID, I can't sign out untill hard reset....something I really don't wanna do beacuse I have a lot of unbacked up files, information and settings. I have to be ready before I do this. Any suggestions before I try this step?
Click to expand...
Click to collapse
Kenzibit, yeah, this is really boring but believe me, tried a lot of things that couldnt resolve and only this solved. Unfortunatly. Already searched through Google and a lot of people has this problem that u cant remove a Live ID.

xpc21 said:
Kenzibit, yeah, this is really boring but believe me, tried a lot of things that couldnt resolve and only this solved. Unfortunatly. Already searched through Google and a lot of people has this problem that u cant remove a Live ID.
Click to expand...
Click to collapse
Wow...I went to my windows live ID and removed all associated social networks and apps and hard reset again (for the 8th time and now fear phone might start acting funny). Installed twitter app first, loged in and hurray i'm in.
Now fear if it will stop working again after adding all the removed apps and social networks. This wasn't so before why is it happening to me now.
Anyways thanks for your suggestion becuase it really worked.
All the best in what you do.

Google Hangouts it's horrible!!!

I think it's a horrible app you can't see who is online or busy or whatever. This is not a chat service anymore. There is no contact list basically listing all the people from your G+ and contacts. It's horrible!. In every level. I have to scroll through 800 contacts or search just to send a message and it doesn't even let me know if that person is online, so I have no idea how they are getting my messages

I have to agree. This is pretty terrible. They even removed the calling option so its just video now, as if video-only makes sense on a PHONE.
Hopefully Talk isn't dead by the end of the year.
Sent from my Galaxy Nexus using xda app-developers app

Thankfully when you uninstall google hangouts you get google talk back

I'm going to agree as well. I dont like that I cant see who's online. And almost all of my contacts dont have this service so, in my opinion, they shouldnt show up at all.

If you guys have any link to updated apk please post it
Sent from my Ascend G300 using Tapatalk 2

Wow, that sounds bad. I'm so glad I saw this thread before installing this garbage.

kenedy said:
If you guys have any link to updated apk please post it
Sent from my Ascend G300 using Tapatalk 2
Click to expand...
Click to collapse
It's in the Play Store

NexusHeat said:
Wow, that sounds bad. I'm so glad I saw this thread before installing this garbage.
Click to expand...
Click to collapse
I just sent a message to a yahoo account, thinking I was going to get an email or something, NOP! Nothing, so you have to be totally sure that message you're sending it's to someone who has a gmail account

chanchan305 said:
Thankfully when you uninstall google hangouts you get google talk back
Click to expand...
Click to collapse
I did that as soon as it asked me to confirm my phone number. I really just want the built-in IM that came with my account, not a Whatsapp clone to replace it. I already have Whatsapp.
Hopefully Talk never dies. Hangouts is social media disguised as instant messaging.

So after watching a video on it, I realized it does show who is online by displaying their profile pic at the bottom when they join the hangout. But still, it shouldnt display ALL my contacts in the contact list. Just the ones who have the ability to use it.

Idk maybe it's just me, but I like the new hangout. You can send screenshots again and everything. Granted, it takes some getting used to, but after playing with it a bit, its growing on me
sent from my Sprint GNEX running AXIOM ROM courtesy of DroidTh3ory

jsgraphicart said:
So after watching a video on it, I realized it does show who is online by displaying their profile pic at the bottom when they join the hangout. But still, it shouldnt display ALL my contacts in the contact list. Just the ones who have the ability to use it.
Click to expand...
Click to collapse
exactly!

I just wish it was a proper unified messaging app - i.e. could send carrier SMS to non-Hangout contacts. Incidentally, anyone know what happens to the message if you do try and send to someone who doesn't have it? Must get routed somewhere?

!!11oneone said:
I just wish it was a proper unified messaging app - i.e. could send carrier SMS to non-Hangout contacts. Incidentally, anyone know what happens to the message if you do try and send to someone who doesn't have it? Must get routed somewhere?
Click to expand...
Click to collapse
I'm still waiting for the message I sent to my yahoo account

chanchan305 said:
I'm still waiting for the message I sent to my yahoo account
Click to expand...
Click to collapse
I would think this only works with Gmail/Google+ users. Which, again, is why not all contacts should not be displayed. I'm going to try and search for some info on this.

!!11oneone said:
I just wish it was a proper unified messaging app - i.e. could send carrier SMS to non-Hangout contacts. Incidentally, anyone know what happens to the message if you do try and send to someone who doesn't have it? Must get routed somewhere?
Click to expand...
Click to collapse
Why would you think this would happen? Google doesn't want you using carrier SMS anyway. They will shift us to internet-based messaging completely someday. That's why you didn't get SMS integration.
I'm guessing it gets sent to their Google Talk.

chanchan305 said:
I think it's a horrible app you can't see who is online or busy or whatever. This is not a chat service anymore. There is no contact list basically listing all the people from your G+ and contacts. It's horrible!. In every level. I have to scroll through 800 contacts or search just to send a message and it doesn't even let me know if that person is online, so I have no idea how they are getting my messages
Click to expand...
Click to collapse
So if you go and try to start a hangout it will show you a list of people to start the hangout with, people not available(offline) has their picture grayed out and the available(online) are shown as usual. As far as the video calling-I think if the person on the other end doesn't have video calling available(due to no front facing camera on their phone or no camera on the desktop/laptop) only voice calling will be the option available....have to test it though... I think it's fresh and after awhile it will get better...I don't hate it.

Sadly a lot not to like so far. I was wondering why there were duplicate users in my contact list, if they are showing non-gmail email accounts separately I guess that explains it. Unfortunately, it doesn't show what account users in the list are coming from so you don't know which one you can use, if any.
Hopefully they will fix the contact mess and re-add status information (online/busy/offline, mobile/desktop). I like the new emoji, but hardly seems worth the great leap backwards in functionality.
On the plus side, you can finally copy text from your message history, so that's one longstanding, inexplicable failure corrected

pfmiller said:
I like the new emoji, but hardly seems worth the great leap backwards in functionality.
Click to expand...
Click to collapse
This is what is really annoying. It feels like a dumbed-down product even though its been in the making for what seems like forever. It even requires you to join G+ to get the most out of it. Plus, its not even really that unified, as people still have G+ messenger since this only replaces Talk.
Heck, the app rating in the Play store has plummeted to 3.9 as I type this. What a joke.

completely useless.
I can't believe it took them two years to make this.
google talk was MUCH better, and compared to let's say, whatsapp, google talk was completely useless. that's how bad this thing is.