Related
This post is to describe the issues I've had with the USB Port in my E4GT. You may want to keep this thread handy in case it might help in the future.
This is software agnostic, so the kernel/ROM is not relevant.
So -- anywho -- yesterday I was out of town purchasing a new vehicle and noticed that my phone was getting really poor battery life. I generally can make it through a day with light usage, but I was getting serious, serious drain. I also had my first LOSs -- three of them within a hour. Since the beginning of October, I have only had one LOS, and that was a "ghost LOS". I think the LOS was obviously a major issue in the battery drain, but what I describe below could have had a serious effect as well.
I took the phone off overnight charge at 8:30 AM. After some discussions with the salesperson, he needed to do some stuff. I was waiting and reading a forum with xScope Pro (they didn't have Tapatalk). All of a sudden, Vlingo popped up and asked me to accept the license agreement. I cancelled out of that and the phone told me I was in car mode. I told it to deactivate car mode, and everything was okay. When I was using my EVO 4G, the forums were full of messages about car mode activating, but I never had that problem. I figured it was par for the course that one of my Androids would have this issue. By 4:30 PM, I had the car mode issue come up a few more times, but my car charger and my home charger worked fine.
This morning, my phone would not connect to the computer. I also had a strange "green screen" where everything was in a green hue on my phone. It apparently self-corrected about 10 seconds after it occurred. It would turn on the charging light, but not connect to the computer. My USB jig also did not function. It wouldn't turn the phone on. I started freaking out and was trying to prepare it to go back for a repair/replacement, but Odin wouldn't find it. I blew into the USB port to try to clear out any possible particles... That didn't help. I eventually jiggled/wiggled/cast magic and got it to Odin. Thinking it could be an issue with the kernel/ROM, I hoped that Odin back to stock would fix the problem. I did a ##RTN# reset and plugged it in. Absolutely nothing. No charging light, no beep from the phone or computer.
I started searching and found some XDA threads about the Int'l SGSII and apparently it is a known problem with these phones -- some people even replacing the USB ports themselves. I didn't look to see if the particular part was available for our phones, but I was able to solve the problem by the following:
Parts Required:
1. Dentek Floss Pick (or whatever is non-metallic and small)
2. Contact Cleaner (I didn't use this, but some people said it helped them)
My technique was to carefully use the toothpick to poke around in the USB port and flush out any particles that were in there. I didn't see anything come out. The interesting part of this was a suggestion to "bend the PCB down a bit". That's the part that sticks out of the USB port for your cable to seat on. I moved it down slightly (it doesn't seem to be terribly hard to move). Once I plugged the phone back in, everything worked again. My USB jig works, the regular charger works, the computer recognizes it. I plugged/unplugged it in many times after the "fix" and it seems to work!!
If you try this yourself, be careful not to damage the PCB in the USB port. I'm not responsible for anything that happens.
tl;dr version:
? USB port acting weird? Can't connect? Getting random car mode?
! Clean it out with contact cleaner/skinny toothpick
! Possibly bend the PCB down a smidge
Yeah you see this a lot on android phones and the normal cause is LD or in other words corrosion in the usb port
Sent from my SPH-D710 using XDA App
I just started having this issue last night after having it replaced once already for a "random menu key". Has this issue resurfaced for you at all since this "fix"?
I had the same problem, however, I read somewhere else to nudge the usb port up instead of down. I nudged it up (towards screen) just a bit, and it seems to work fine, now (fingers crossed). YMMV, maybe some are off kilter towards the top and others toward the bottom.
same problem
I have a epic 4g touch that was poorly rooted and needs to be restored but unfortunately odin will not recognize it WHAT SO EVER.
it charges but wont register in windows 7 64bit (desktop) or 32bit (laptop)
I've been using the same micro usb cable.
This mught be the solution, if it works i'll report back
Why does it have to be non-metallic?
Can't I use a pin or something?
Thanks for starting this thread. I just started getting the car mode problem where it will flicker and prompt me to exit car mode.
I'm guessing this trick will work.
Sent from my SPH-D710 using XDA
The metallic may short circuit your phone if you touch the pins together.
eljean said:
Why does it have to be non-metallic?
Can't I use a pin or something?
Click to expand...
Click to collapse
Sent from my SPH-D710 using Tapatalk 2
Hope it works for you!
mjs2011 said:
Thanks for starting this thread. I just started getting the car mode problem where it will flicker and prompt me to exit car mode.
I'm guessing this trick will work.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
Sent from my SPH-D710 using Tapatalk 2
Seems good now. Not sure if this is safe or not, but I plugged my charger in, and then slightly tilted it down bending away from the screen. Since doing so, I haven't had any issues of car mode googling on/off on its own. It's been two hours since I did the trick where beforehand, the issue would occur every 10 minutes or less.
Sent from my SPH-D710 using XDA
toussant said:
I have a epic 4g touch that was poorly rooted and needs to be restored but unfortunately odin will not recognize it WHAT SO EVER.
it charges but wont register in windows 7 64bit (desktop) or 32bit (laptop)
I've been using the same micro usb cable.
This mught be the solution, if it works i'll report back
Click to expand...
Click to collapse
I'm sorry, I'm not trying to be a troll, but can you please elaborate on how a phone can be "poorly rooted"???
Sent from my SPH-D710 using xda app-developers app
The flash went bad and it got bricked. thats what I meant
:0)
Sent from my SPH-D710 using xda app-developers app
Ha! That actually worked. My phone started having the "forever on" red LED, and behaving as if it was always charging (screen wouldn't turn off after 5 seconds when locked like it normally does when unplugged). Bent the little pcb tab down with the end of a plastic toothpick and the light turned off. Hopefully it'll stay, but I'm guessing if it starts up again I'll just have to bend it a little more. THANKS.
Brent,
Glad you got it working! I have had to do this once more since I posted initially -- it really does seem to work.
Brent212 said:
Ha! That actually worked. My phone started having the "forever on" red LED, and behaving as if it was always charging (screen wouldn't turn off after 5 seconds when locked like it normally does when unplugged). Bent the little pcb tab down with the end of a plastic toothpick and the light turned off. Hopefully it'll stay, but I'm guessing if it starts up again I'll just have to bend it a little more. THANKS.
Click to expand...
Click to collapse
Been flashing a few roms and everything was going ok until,,,
Tonight Neither my laptop nor my desktop would recognize my phone! Tried different cables, ports, cuss words,,, nothing was working.
A small amount of pressure downward on the usb tab and, BINGO! Back on the road to flashing.
Thanks OP And XDA for being here. :laugh:
I started experiencing this car mode bug recently, and after doing a factory reset, reformatting all partitions and flashing 3 different ROMs with no luck resolving it, I was sure it wasn't related to software and was getting used to the idea that all the bumps, drops and abuse I had put my e4gt through had finally caught up with me. luckily found this thread and gave it a try. 6 hrs later and everything seems ok. thank you!
Sent from my SPH-D710 using Xparent Blue Tapatalk 2
Worked like a charm for me.
Hey thanks for this post man!! I am using SGS 4g, I was struggling with car mode issue since past few days. I was literally scavenging google and XDA until I came across this very valuable post of yours.
I didn't use the materials you suggested instead I used my old useless waste toothbrush to clean up the dirt and blew air in the USB port through my mouth forcefully. And ofcourse I had to bend the PCB a bit.
In the beginning the USB storage wasn't being detected on my laptop, then I bent the USB PCB a bit up and down very gently, this didn't work , so I decided to uninstall the USB storage device drivers from the device manager of windows 7. And there it was, done!! Hehehehe and boy oh boy was I thinking my phone was due for a repair or a check up.
It is a bit risky but as they say finders keepers, losers weepers....
Once again very useful post, thanks for the initiative :good:
Awesome. Glad it worked for you!
Faisal Merchant said:
Hey thanks for this post man!! I am using SGS 4g, I was struggling with car mode issue since past few days. I was literally scavenging google and XDA until I came across this very valuable post of yours.
I didn't use the materials you suggested instead I used my old useless waste toothbrush to clean up the dirt and blew air in the USB port through my mouth forcefully. And ofcourse I had to bend the PCB a bit.
In the beginning the USB storage wasn't being detected on my laptop, then I bent the USB PCB a bit up and down very gently, this didn't work , so I decided to uninstall the USB storage device drivers from the device manager of windows 7. And there it was, done!! Hehehehe and boy oh boy was I thinking my phone was due for a repair or a check up.
It is a bit risky but as they say finders keepers, losers weepers....
Once again very useful post, thanks for the initiative :good:
Click to expand...
Click to collapse
Sent from my SPH-L720 using Tapatalk 2
I have gotten so many replacements for this problem it's insane. I just got another one tonight. I have 4 batteries and an external battery charger now just to deal with the not being able to charge issue so my phone doesn't die while I'm at work. I'll have to try this next time it happens because I'm sure it'll do it again.
Since this morning my phone says it's charging when in fact it's unplugged. I tried cleaning the charging port, wiping cache, full wiping and reinstalling the rom, everything and don't understand why it'll never get off charging state.
I do check in settings while unplugged it says not charging and when plugged in says charging, but it's stuck saying "on battery for 23 min" and the icon never stops from charging....
Any suggestions? It's really annoying... Never had a single problem with my One S...
SOLUTION: Clean the charger port with a hard pointed object (that's what she said), make sure you clean and dirt or particles from underneath the middle piece in the charger port.
Also, if you notice the middle piece is too close or making contact with the bottom, use the pointed object to CAREFULLY bend it up a little.
Do all this while the phone is off and battery out. Use compressed air if available. if you wet it then completely dry it before putting the battery back in.
did you try wiping the Dalvik cache when you did the regular cache?
masterkamon842 said:
Any suggestions? It's really annoying... Never had a single problem with my One S...
Click to expand...
Click to collapse
Soo... do you have a One S with this problem, or a Galaxy Nexus?
zuberio said:
did you try wiping the Dalvik cache when you did the regular cache?
Click to expand...
Click to collapse
Yes I did.
martonikaj said:
Soo... do you have a One S with this problem, or a Galaxy Nexus?
Click to expand...
Click to collapse
A nexus.
Sent from my Galaxy Nexus using Tapatalk 2
Have you tested what happens when you install a different ROM?
something like this happened to me about 2weeks ago.
It would say saying/ disconnected none stop.. if i didnt notice it would of burned my screen.
I just turned the phone off and removed the battery
Read an weep: http://code.google.com/p/android/issues/detail?id=23789
A LOT of users have reported this problem, yet Samsung claims it is water damage and won't do a warranty repair: http://www.reddit.com/r/GalaxyNexus/comments/tqlii/samsung_refusing_to_honor_warranty_for_infamous/
There is already a thread on this which has some useful info:
http://forum.xda-developers.com/showthread.php?t=1427539It ranges from yep your charging port is f*cked or it just needs a clean and little tweak.
To get mine fixed I gave it blast with compressed air and a little needle to make sure all the lint/gunk was out of the port. I made sure the port was straight (if it looks like it is bent downwards slightly, try and pop it back up softly). Then what fixed it for me is to hit it with a little electrical contact cleaner.
I have a feeling the port was getting shorted by something as each of the pins on the microusb port are very close.
Hope that helps
Interesting - I'll have to keep an eye out for something like this on my phone.
I guess first step is the compressed air blast with a needle cleaning of the port. If that doesn't work then on to Samsung to see if they'll honor a warranty repair (outlook not good on this - apparently they claim water damage). Worst case you can get a replacement OEM charging cable off ebay:
http://www.ebay.com/itm/OEM-Charge-...440?pt=LH_DefaultDomain_0&hash=item33746d1eb8
And fix the faulty part yourself or have someone you trust do it.
[EDIT] here's a link to ifixit for step by step instructions on how to take your phone apart http://www.ifixit.com/Teardown/Samsung-Galaxy-Nexus-Teardown/7182/1#.T7pzI8XdOII
Thanks to all the suggestions, it does the same thing even after wiping, installing other roms or going back to stock. I tried cleaning it with a toothbrush but will try with a toothpick or something stronger. Will give updates once I do.
I would suggest the electrical contact cleaner is going to be a good bet too. If it is water damage, it could just be a bit of water has gotten in there (from a table, rain etc) and then when its dried impurities could be shorting the plug.
I am not sure what stores in the states have it (maybe bestbuy?), but we have an electronic store here called Jaycar which sells it. You could even just slip in and give it a quick spray in the isle.
Turn the phone off before doing it, and make sure it is ECC!
Fixed! It was the charger port. All i did was clean it out with a metal pointed object. I also noticed the middle piece was touching the bottom edge. It could've been making false contact. So i bent it up just a little and voila problem solved.
Hopefully this thread may further serve as future reference. Thanks everyone for your help!
Sent from my Galaxy Nexus using Tapatalk 2
I know I don't have a Galaxy Nexus, but the Nexus S can also suffer from the same problem. I believe it's because of the USB ports that are the same.
Inside the USB port of the phone there is a flat plate which slides into the wall charger/USB cable, I've noticed that when this is "bent" down it will show that it's charging when it isn't, so all you need to do is to find something (I used the tip of the missus'one plastic nail file) to "bend" it up about a millimetre or two and all should be fine.
Worked for me, so I thought I would try to help out here because I know how infuriating it can be.
I had this problem a couple of weeks ago. I also had issues with being unable to connect my phone to a computer. I contacted Samsung, explained my issue and they sent me packaging to send it away. It took me 45 mins to get the computer to recognise my phone to return it to stock, but i managed it. I then wrote a nice little letter explaining the issue, that others also had the issue and that I recommended changing the whole charging board.
I got it back a week later and lo and behold, they'd taken my advice and fitted a new charging board. Now it might just be me, but the inside of the micro USB port looks slightly different. I just can't put my finger on why.
Hi, I had this problem but i sprayed "metal cleaner" on a toothbrush and wiped the contact and now it works fine again :3
This happened to me yesterday. First the phone doesnt charge, it was at 25%, After that i charged it with phone turned off, then turned on and battery whas 50% but still not charging. Turned off again, plugged the charger and it looks like was chargin, when i turned on again it was at 12%, like the charger just discharge it xD. After that the problem began, the battery icon shows like charging when unplugged....
Looks like i managed to clean it with a needle, now the chargin notification is gone, and i can transfer files via USB to my laptop, but still i cant charge with AC :-/
And when i plug the usb cable, the notification icon comes again :-/
OMG Thanks it's alive it's alive
After some time my charge port started giving me issues again. I tried messing around with it but all I did was break it. Eventually I bought a replacement flex cable and ended up installing it myself. Very easy to do. Looked up a video on YouTube and in 10 minutes my phone was charging again.
Sent from my Galaxy Nexus using Tapatalk 2
I had to replace my micro usb charging port
When my phone wouldnt stop charging after being disconnected i ended up solving the issue by going here for the part and tools which is $5 posted.
ebay(dot)com.au/itm/Replacement-Charger-Port-Flex-Cable-Tools-Samsung-i9250-Galaxy-Nexus-GQFC441-/180922260932?pt=AU_MobilePhoneAccessories&hash=item2a1fce9dc4#ht_1368wt_1014[/url]
And i used this guide to pull my nexus apart.
ifixit(dot)com/Guide/Repairing-Samsung-Galaxy-Nexus-Micro-USB-Charge-Port/9641/1[/url]
Just be very careful on step 6 "Some have reported the cable is soldered to the mainboard. This was not the case on this CDMA version. It may be soldered in newer revisions or the GSM model."
I broke my volume down because the guide didnt have a warning !
I hope this might help anyone else who is having problems
n-0-s
masterkamon842 said:
After some time my charge port started giving me issues again. I tried messing around with it but all I did was break it. Eventually I bought a replacement flex cable and ended up installing it myself. Very easy to do. Looked up a video on YouTube and in 10 minutes my phone was charging again.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Could you link the video you used to help replace the flex cable. I can't seem to find one. Thanks!
Hi long story short: Phone slip from my jacket into a ice cold water cooler and spend there at least 2 minutes.
I was able to disassemble and dry it up, did a trick with usb charging and replugging the battery at the same time of powering it up and I got it working again.
The display is soaked in water still no matter how much I try to dry it using a hair dryer. So I order a new one. + a new battery just in case this ones goes bad eventually.
Now my problem is that the usb is not being recognized while plugged on a computer.
Beside this I don't know what other hidden issues it might have.
How screw am I ?
How much mileage can I get out of this phone now?
Do you have any kind of corrosion on metal contact and/or phone motherboard? If so, the only way to fix corrosion is to clean it in ultrasound bath with chemicals.
you're not suppose to turn it on until it fully dried, too late for that
you should have left it in some rice for a few days
do it now and it might still be recoverable since it seems to still work, but don't get your hopes up
anonxlg said:
you're not suppose to turn it on until it fully dried, too late for that
you should have left it in some rice for a few days
do it now and it might still be recoverable since it seems to still work, but don't get your hopes up
Click to expand...
Click to collapse
it was still on when I took it off the cooler, I couldn't turn it off without using the power button and this is not a galaxy that I could remove the battery right away. I wasn't at my place and didn't have any tools with me.
The phone is working now, but I don't know for how long. thanks for your advice thou.
then it's probably fine then, it can't get worse at least
anonxlg said:
then it's probably fine then, it can't get worse at least
Click to expand...
Click to collapse
Yes it can, sometimes water damage shows itself after a few hours or days (corrossion). Hope OP is lucky and there is no permanant damage :fingers-crossed:
gee2012 said:
Yes it can, sometimes water damage shows itself after a few hours or days (corrossion). Hope OP is lucky and there is no permanant damage :fingers-crossed:
Click to expand...
Click to collapse
Thanks for your reply, this is what I am mostly worried about. I don't know what I can do to meausure the extend of the damage at this point, so I am sailing blindfolded atm.
Icharius said:
Thanks for your reply, this is what I am mostly worried about. I don't know what I can do to meausure the extend of the damage at this point, so I am sailing blindfolded atm.
Click to expand...
Click to collapse
Put the turned off phone covered in a bowl with uncooked rice asap and let it in for a day or two to extract as much moisture as possible :good:
Well it seems it is done.
First the volume button went out, then the power button. I tried and clean it again with alcohol to no avail. Send it to a repair shop to see if they can fix it since the phone is still working but can't turn it off without the buttons.
Thanks everyone that chime in. really appreciate it!
Hi all,
Reaching out for some suggestions to clean my dirty USB port...
I'm on holiday and took the phone to the sea (I know, perhaps not the best idea...) but all is well with the phone other than a lot of dirt has accumulated in the USB port and despite the phone charging, my headphones and data cable aren't being recognised. I'm confident it's just a case of cleaning it, but any suggestions on how best to safely/effectively do so?
I don't have many tools to hand and have only really tried a tooth pick, which didn't help. Perhaps I could place the port in a glass in clean water momentarily to moisten/soften up the dirt and then try again with the tooth pick. Also when back home in a couple days I may wrap the tooth pick in a small wet microfiber cloth and try gently rub it that way too...
cd993 said:
Hi all,
Reaching out for some suggestions to clean my dirty USB port...
I'm on holiday and took the phone to the sea (I know, perhaps not the best idea...) but all is well with the phone other than a lot of dirt has accumulated in the USB port and despite the phone charging, my headphones and data cable aren't being recognised. I'm confident it's just a case of cleaning it, but any suggestions on how best to safely/effectively do so?
I don't have many tools to hand and have only really tried a tooth pick, which didn't help. Perhaps I could place the port in a glass in clean water momentarily to moisten/soften up the dirt and then try again with the tooth pick. Also when back home in a couple days I may wrap the tooth pick in a small wet microfiber cloth and try gently rub it that way too...
Click to expand...
Click to collapse
My ol friend played in the sand with his phone!??
Bet you won't do that again. Hopefully the saltwater in the sand didn't corrode the contacts in the port too bad. Personally, I'd try some compressed air to blow the crud out. However, I don't know if you can find that readily available on holiday ?
Badger50 said:
My ol friend played in the sand with his phone!??
Bet you won't do that again. Hopefully the saltwater in the sand didn't corrode the contacts in the port too bad. Personally, I'd try some compressed air to blow the crud out. However, I don't know if you can find that readily available on holiday ?
Click to expand...
Click to collapse
I know.... Slightly too ambitious and took the "water resistant" concept a bit too far and forgot it really only applies to fresh clean water.... No salt! Will perhaps try (though research thoroughly beforehand) an acetone free nail varnish remover or running alcohol, that may help remove stuff as I suspect the compressed air may not be enough...
cd993 said:
I know.... Slightly too ambitious and took the "water resistant" concept a bit too far and forgot it really only applies to fresh clean water.... No salt! Will perhaps try (though research thoroughly beforehand) an acetone free nail varnish remover or running alcohol, that may help remove stuff as I suspect the compressed air may not be enough...
Click to expand...
Click to collapse
At least you've got some great pics though:good::good::laugh:
Yeah, might try some isopropyl alcohol on a Qtip to see if it helps. You might even need to use some very fine grit sandpaper to roughen up the contacts on the port :good:
Badger50 said:
At least you've got some great pics though:good::good::laugh:
Yeah, might try some isopropyl alcohol on a Qtip to see if it helps. You might even need to use some very fine grit sandpaper to roughen up the contacts on the port :good:
Click to expand...
Click to collapse
Ahhhh I just fixed it!
I ran under fresh water for a few moments, used a tooth pick and a sensitive baby wipe wrapped around it, inserted carefully and rubbed side to side each of the port, dried with a hair dryer and my headphones work again.... Phew!
Poolside tunes here we come!!
cd993 said:
Ahhhh I just fixed it!
I ran under fresh water for a few moments, used a tooth pick and a sensitive baby wipe wrapped around it, inserted carefully and rubbed side to side each of the port, dried with a hair dryer and my headphones work again.... Phew!
Poolside tunes here we come!!
Click to expand...
Click to collapse
Nice resourcefulness my friend! Now don't drop it in the pool! ????
Badger50 said:
Nice resourcefulness my friend! Now don't drop it in the pool! ????
Click to expand...
Click to collapse
I'll try not too!
Badger50 said:
Nice resourcefulness my friend! Now don't drop it in the pool! ????
Click to expand...
Click to collapse
Just wanted to add that the port was still playing funny with me a little and discovered that this little dental flossing tool worked an absolute treat in cleaning it! It's small enough to get right in there and the little brush is gentle and cleaned it up perfectly (under fresh clean water too). My headphones no longer cut out after small movements and so thoroughly removed the dirt/salt that accumulated there (a few weeks ago now!) after it went for a swim in the sea
Uploading the picture here
Uploading the picture here
cd993 said:
Hi all,
Reaching out for some suggestions to clean my dirty USB port...
I'm on holiday and took the phone to the sea (I know, perhaps not the best idea...) but all is well with the phone other than a lot of dirt has accumulated in the USB port and despite the phone charging, my headphones and data cable aren't being recognised. I'm confident it's just a case of cleaning it, but any suggestions on how best to safely/effectively do so?
I don't have many tools to hand and have only really tried a tooth pick, which didn't help. Perhaps I could place the port in a glass in clean water momentarily to moisten/soften up the dirt and then try again with the tooth pick. Also when back home in a couple days I may wrap the tooth pick in a small wet microfiber cloth and try gently rub it that way too...
Click to expand...
Click to collapse
I'm having the exact same problem for the last two months or so - the phone is charging, but the cable doesn't work for data transfer/debugging, and the headphones dongle doesn't work either (both cable and the dongle work fine with different devices, so it must be the phone's fault). I came across this thread where people are complaining about the headphones dongle not working and some are saying that data cable also doesn't work for them. A few people managed to get it working by cleaning the port just like you did.
So I bought WD-40 Electronic Contact Cleaner. Used about half of the can, and the port now seems to be as clean as new, but it still doesn't help. I also cleaned all the cables with the cleaner. I'll try out the dental flossing tool and report back, but I'm getting a bit pessimistic about it. I can't see any dirt or corrosion, I don't think there's something more to clean.
By the way, you wrote here you fixed it by cleaning the port at the end of June, and then two weeks later you came back saying that the issue returned (but you apparently fixed it again by cleaning it again). Is it alright now, a month after it? Do you now clean it on a regular basis? I'm honestly starting to regret buying a phone with USB-C. It seems like it's still very immature tech. Last time I had problems with connectors, it was with my old Sony Ericsson K750 that couldn't even charge (after a year of usage). With the micro USB port I've never had a single issue. I was being extremely careful with the 2 XL, considering the thing's price, so I don't understand why these problems occur.
felmaster said:
I'm having the exact same problem for the last two months or so - the phone is charging, but the cable doesn't work for data transfer/debugging, and the headphones dongle doesn't work either (both cable and the dongle work fine with different devices, so it must be the phone's fault). I came across this thread where people are complaining about the headphones dongle not working and some are saying that data cable also doesn't work for them. A few people managed to get it working by cleaning the port just like you did.
So I bought WD-40 Electronic Contact Cleaner. Used about half of the can, and the port now seems to be as clean as new, but it still doesn't help. I also cleaned all the cables with the cleaner. I'll try out the dental flossing tool and report back, but I'm getting a bit pessimistic about it. I can't see any dirt or corrosion, I don't think there's something more to clean.
By the way, you wrote here you fixed it by cleaning the port at the end of June, and then two weeks later you came back saying that the issue returned (but you apparently fixed it again by cleaning it again). Is it alright now, a month after it? Do you now clean it on a regular basis? I'm honestly starting to regret buying a phone with USB-C. It seems like it's still very immature tech. Last time I had problems with connectors, it was with my old Sony Ericsson K750, that couldn't even charge (after a year of usage). With the micro USB port I've never had a single issue. I was being extremely careful with the 2 XL, considering the thing's price, so I don't understand why these problems occur.
Click to expand...
Click to collapse
Hey. It was more that I kinda fixed it the first time and then thoroughly fixed it the second time, with the flossing tool. And indeed the issue was caused by the salt water and so once all that had been removed by my second clean, the problem went away and has not returned. No further cleaning and has been great since.
I guess for you it depends on what the issue is, has it been exposed to any dirt etc? I too had a (separate) issue with supplied headphone adapter not working but when Google sent replacements they worked fine.
cd993 said:
Hey. It was more that I kinda fixed it the first time and then thoroughly fixed it the second time, with the flossing tool. And indeed the issue was caused by the salt water and so once all that had been removed by my second clean, the problem went away and has not returned. No further cleaning and has been great since.
I guess for you it depends on what the issue is, has it been exposed to any dirt etc? I too had a (separate) issue with supplied headphone adapter not working but when Google sent replacements they worked fine.
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Click to collapse
That's the thing, I'm not aware of the phone being exposed to dirt, salt water, sand, or anything else that could "contaminate" it. The headphone adapter wasn't working briefly (for like a week) cca 4 months ago, but then it started working again. But now, cca 2 months ago, both the adapter and the data cable stopped working. They're both fine, I checked them with a different phone.
Anyway, I did as you recommended and I just got the flossing tool. I used a little bit of the electric contact cleaner to make the port and the potential "dirt" wet, and thoroughly cleaned it with the flossing tool. And voila, it works! At least the headphone adapter. I'm still having troubles with the data cable, but it's better than it was before - now my PC can see the phone, but it disconnects randomly. Anyway, I'm certain that with a little bit more cleaning of both the phone and all the cables, I'll get it working.
So I just wanted to say - thank you, a million times! I would have never thought of using the flossing tool. It was a brilliant idea. Hopefully someone else with the same problems stumbles across this thread and it helps them as well. Have a wonderful day!
felmaster said:
That's the thing, I'm not aware of the phone being exposed to dirt, salt water, sand, or anything else that could "contaminate" it. The headphone adapter wasn't working briefly (for like a week) cca 4 months ago, but then it started working again. But now, cca 2 months ago, both the adapter and the data cable stopped working. They're both fine, I checked them with a different phone.
Anyway, I did as you recommended and I just got the flossing tool. I used a little bit of the electric contact cleaner to make the port and the potential "dirt" wet, and thoroughly cleaned it with the flossing tool. And voila, it works! At least the headphone adapter. I'm still having troubles with the data cable, but it's better than it was before - now my PC can see the phone, but it disconnects randomly. Anyway, I'm certain that with a little bit more cleaning of both the phone and all the cables, I'll get it working.
So I just wanted to say - thank you, a million times! I would have never thought of using the flossing tool. It was a brilliant idea. Hopefully someone else with the same problems stumbles across this thread and it helps them as well. Have a wonderful day!
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Ahh that's great news! The fact that it's working better than it was sounds like it was dirty in some way, so yeah give it a good clean some more and I hope it'll be 100% fixed!
I ran mine under the tap too with just warm water, phones switched off and then throughly dried it (gently with warm not hot hairdryer) before turning back on and before trying the adapter.
But yeah for me, all is well now and I'm happy my experience/solution has helped you out
Oh and just a thought, maybe clean you data charger cable if possible as maybe some dirt had transferred from the charging port to the inside plug of the cable.... Just maybe anyway!
cd993 said:
Oh and just a thought, maybe clean you data charger cable if possible as maybe some dirt had transferred from the charging port to the inside plug of the cable.... Just maybe anyway!
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Yep, today I cleaned the phone and all the cables again, and all is now working fine. Thanks once again!
felmaster said:
Yep, today I cleaned the phone and all the cables again, and all is now working fine. Thanks once again!
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Excellent, I love a happy ending!
Hi all,I am unable to charge my phone cause it detects that i have moisture in my port. My phone wasnt exposed to any water in the last week to 2 weeks.
I have tried to reset my phone. I have cleared the cache if the usb setting thing. I have taken a piece of toilet paper and cleaned it..
Its been stuck on this since 4 am this morning
Does anyone know how to fix it ?
Try gently cleaning it with an old toothbrush and a little anhydrous isopropyl alcohol. Allow to dry completely. Try a different cable.
Could be firmware corruption (SEU) or a port pcb failure, but probably not.
blackhawk said:
Try gently cleaning it with an old toothbrush and a little anhydrous isopropyl alcohol. Allow to dry completely. Try a different cable.
Could be firmware corruption (SEU) or a port pcb failure, but probably not.
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Well thanks yeah that seems like that did it.. What i did was took some hand sanitizer (the one I have has like 90% alocohol in) with an old toothbrush and scrubbed the inside. After that took a hair dryer to blow it dry. after that it still showed the moisture icon.. so I gave it water. then dried it again. Restarted my phone a bunch of times with the cable plugged in and then the error cleared...
Costed a whole reset as well... which is fine..
Billabomb75 said:
Well thanks yeah that seems like that did it.. What i did was took some hand sanitizer (the one I have has like 90% alocohol in) with an old toothbrush and scrubbed the inside. After that took a hair dryer to blow it dry. after that it still showed the moisture icon.. so I gave it water. then dried it again. Restarted my phone a bunch of times with the cable plugged in and then the error cleared...
Costed a whole reset as well... which is fine..
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Yay! Water, the universal solvent but always use RO or distilled water.
Buy some anhydrous isopropyl alcohol. Details matter. I would have used a blower bulb or very low pressure compressed air; you don't want to damage or breached the weather seal on the port.
Factory resets are rarely needed or advisable; find the root cause and correct it.
Factory reset for malware that can't be removed or the damage it caused. If it takes more than an hour or two to remove the malware, nuke it.
Boot loops.
Setting changes caused by 3rd party apps (or you) that you can't reverse. Most times they can be fixed but it can be a pain.
After a major firmware upgrade (which I never do).
A Single Event Upset, very rare but they can happen
Always try clearing the system cache before resorting to a factory reset for minor glitches.
.
Well its back again. So I will send in my phone to Samsung to fix the issue. If they can't imma take it up with the telecomms company i got it on contract with.
I have reseted my phone... and there is litterally no apps on it so yea...
I have queried it with Samsung. They said the solution would be to take it to a authorised dealer for repairs..
I mean the phone is litterally 2 months old.
I also noticed the last like 3 weeks it doesnt fast charge at all anymore.. I have a fast wireless charger that works on my step brothers s20 Ultra and on my phone its just normal wireless charging. So I wonder if the pcb got hurt or something. Cause I did fly to my mom.
Billabomb75 said:
Well its back again. So I will send in my phone to Samsung to fix the issue. If they can't imma take it up with the telecomms company i got it on contract with.
I have reseted my phone... and there is litterally no apps on it so yea...
I have queried it with Samsung. They said the solution would be to take it to a authorised dealer for repairs..
I mean the phone is litterally 2 months old.
I also noticed the last like 3 weeks it doesnt fast charge at all anymore.. I have a fast wireless charger that works on my step brothers s20 Ultra and on my phone its just normal wireless charging. So I wonder if the pcb got hurt or something. Cause I did fly to my mom.
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Might be a C port PCB failure. You did the right thing by sending it in. It's too new for this kind on nonsense.
blackhawk said:
Might be a C port PCB failure. You did the right thing by sending it in. It's too new for this kind on nonsense.
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Well i am going to... this lovely country of mine is a mess.. so yeahh.. i will see when i can do it.. for now Im foing the wireless charge
in my older LG G7 it was by bad cable.... Did u try different cable?
Cujou2 said:
in my older LG G7 it was by bad cable.... Did u try different cable?
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I have 5 different cables with 3 different chargers.
I tried even my Stepbrothers S20 Ultra's charger same issue...
So received the June Security patch.. Seems like it fixed the issue..
See attachments (I haven't let ampere run for a while if it is charging at a fastcharge)
Billabomb75 said:
So received the June Security patch.. Seems like it fixed the issue..
See attachments (I haven't let ampere run for a while if it is charging at a fastcharge)
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But i did notice it only does cable charging and fast charging when it wants to... so there should be an issue on the pcb
blackhawk said:
Might be a C port PCB failure. You did the right thing by sending it in. It's too new for this kind on nonsense.
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Finally sent my phone in for repairs. Will hear what they have to say. They said its gonna take 2 - 3 working days for assesment.
blackhawk said:
Might be a C port PCB failure. You did the right thing by sending it in. It's too new for this kind on nonsense.
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Got my phone back 2 weeks ago. Sorry forgot to update.
Yup the charging block plus the cable between the charger block and motherboard got replaced.
Billabomb75 said:
Got my phone back 2 weeks ago. Sorry forgot to update.
Yup the charging block plus the cable between the charger block and motherboard got replaced.
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The mobo was bad?
blackhawk said:
The mobo was bad?
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It seemed like it yeahh... so they replaced it. So I'm happy
Billabomb75 said:
It seemed like it yeahh... so they replaced it. So I'm happy
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Wow. Good it happened while under warranty.
blackhawk said:
Wow. Good it happened while under warranty.
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Yuupp.. i agree didnt cost me a cent so its fine