Develop Bugs

How to get apps bac after reset

Is there a way to get my paid apps back after a reset without paying for the apps again?

provided you're logged into the same account you performed the purchase on, merely just go and download the app again. it won't cost you anything to download it after you've paid for it.
hint: use zune to load the application onto your phone, this way if you reset your phone, then connect it back to zune, it will reinstall all your apps automatically for you.

The Gate Keeper said:
provided you're logged into the same account you performed the purchase on, merely just go and download the app again. it won't cost you anything to download it after you've paid for it.
hint: use zune to load the application onto your phone, this way if you reset your phone, then connect it back to zune, it will reinstall all your apps automatically for you.
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Are the zune servers down? I cant even sign in...it says it cant access the server.
I bought my focus last monday, switched to my moto razr today so i called att and they changed the IMEI on my acct to the one for the razr. Decided to not sell my Focus so I called att and changed they changed the IMEI back. Had to give them IMEI so because of data plan changes for smartphone and non smartphone. Anyways, after doing that I cant download anything from marketplace or stream music from zune marketplace.
So am I royally effed or is there somethign I can do?

The Gate Keeper said:
hint: use zune to load the application onto your phone, this way if you reset your phone, then connect it back to zune, it will reinstall all your apps automatically for you.
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How do you get apps from the Marketplace using Zune?

gmfeld said:
How do you get apps from the Marketplace using Zune?
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Connect your WP7 phone to your computer.. then you can download the apps using the computer and they install directly on the phone.

chizzwhizz said:
Are the zune servers down? I cant even sign in...it says it cant access the server.
I bought my focus last monday, switched to my moto razr today so i called att and they changed the IMEI on my acct to the one for the razr. Decided to not sell my Focus so I called att and changed they changed the IMEI back. Had to give them IMEI so because of data plan changes for smartphone and non smartphone. Anyways, after doing that I cant download anything from marketplace or stream music from zune marketplace.
So am I royally effed or is there somethign I can do?
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Click to collapse
can you browse the net with your phone? as in it is just zune that isn't working? if it's just zune on the phone, try zune on the desktop. if they're both down, then it's presumably the zune service which is down or something. give it a bit of time, sleep on it, and then see if it works?

Zune was down earlier on the desktop. Windows Live (as a whole) had some authentication issues. Hotmail was down earlier in the day for me.
I made the mistake of not installing all my apps through the desktop software. What's most maddening is that after a hard reset, you CAN'T re-install the apps with the Zune software. You can only do it through the phone. Completely idiotic.

hard reset
I had problems with marketplace and email,...I hard reset the phone, hooked it back up to the computer, and the zune software automatically reinstalled most of the software that was on the phone, without my knowing it.

RustyGrom said:
Zune was down earlier on the desktop. Windows Live (as a whole) had some authentication issues. Hotmail was down earlier in the day for me.
I made the mistake of not installing all my apps through the desktop software. What's most maddening is that after a hard reset, you CAN'T re-install the apps with the Zune software. You can only do it through the phone. Completely idiotic.
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Well indeed...... And it would be nice to be able to do it ON THE PHONE only.
And now you can't even install those apps again without internet connection...

Hi,
I guess you just need to reinstall these apps from the market place. Here is the guide that i came across...hxxp://aliwaqas.info/how-to-reinstall-paid-apps-without-paying-on-windows-phone-7-devices

[Q][Resolved] Listening to music requires internet connection?

Hi guys,
I tried searching for this, so apologies if it has been covered before.
I wonder if any of you have encountered this problem..? I think it is by design, which is ludicrous.
Today, in my office I was attempting to listen to my music library on my Samsung Omnia 7. However, the vast majority of my music would not play. I had an error message:
Can't play. Check your Internet connection or try again later.
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I quickly realised that I had no signal and that the songs which were not playing were ones which I had downloaded through the Zune Marketplace. The songs that were playing were transferred from my PC.
So, I decided when I got home to check this again. When I had signal, the music played fine. I then turned flight mode on and the music doesn't play.
It seems, therefore, that to play any songs you download from Marketplace require an internet connection to play. I assume this must be due to some DRM-esque issues?
This is completely retarded when Microsoft are advertising that zune on your phone allows you to:
...take your entertainment with you everywhere
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Everywhere, except for a place with bad reception, an aeroplane, a hospital...
Casey

Downloads play fine on my Omnia 7 when in Flight Mode

saldawop said:
Downloads play fine on my Omnia 7 when in Flight Mode
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Thanks for your reply. I wonder if it's due to the fact that my Zune pass has expired (I used the 14day free trial)? Would you mind telling me what's the status of your Zune pass (if you have one)?
Casey

To play the DRM protected files, downloaded from Zune, the phone have to check the status via internet. That's the reason of the experienced error message.

Casey_boy said:
Thanks for your reply. I wonder if it's due to the fact that my Zune pass has expired (I used the 14day free trial)? Would you mind telling me what's the status of your Zune pass (if you have one)?
Casey
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Lol yes, that would be the problem. You can't play the songs without subscribing to Zune Pass.

brummiesteven said:
Lol yes, that would be the problem. You can't play the songs without subscribing to Zune Pass.
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That can't be true, because as I stated before, I can play the songs when I have signal.

martoto said:
To play the DRM protected files, downloaded from Zune, the phone have to check the status via internet. That's the reason of the experienced error message.
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Hmmm, that's what I was thinking. So how come saldawop is able to play their downloaded files when in flight mode?

Casey_boy said:
That can't be true, because as I stated before, I can play the songs when I have signal.
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Well you must be missing something.
You can't play songs downloaded with Zune Pass when your Zune Pass subscription ends. Are you sure your trial has ended?

brummiesteven said:
Well you must be missing something.
You can't play songs downloaded with Zune Pass when your Zune Pass subscription ends. Are you sure your trial has ended?
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Absolutely. It ended on the 8th.

Casey_boy said:
Absolutely. It ended on the 8th.
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There's no way at all you could be playing those songs then, you must have purchased them, not downloaded with Zune Pass.
Either that or you've discovered a VERY bad bug.

Casey_boy said:
Hmmm, that's what I was thinking. So how come saldawop is able to play their downloaded files when in flight mode?
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Well it does not need constant internet connection. I think it should ensure the DRM rights at least ones at a week (or maybe two). Still there is no way to play these files if your subscription is expired and your rights have been synchronized.

Zune Pass allows you to download ten songs per month DRM-free. These songs should play without a net connection and even if your Zune Pass expires.
You can also download as much music as you like WITH DRM, while your Zune Pass is active. These DRMed tracks will probably require a net connection so your device can check you still have a valid Zune Pass and that you are entitled to play those tracks.

ahhhhh drm
ahh, the joys of digital RESTRICTIONS management.
so buying a song isn't really buying anything, if the drm cripples it, that makes perfect sense. I wonder how long till the thread heads towards ripping CDs and etc

ohgood said:
ahh, the joys of digital RESTRICTIONS management.
so buying a song isn't really buying anything, if the drm cripples it, that makes perfect sense. I wonder how long till the thread heads towards ripping CDs and etc
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if you read his previous quote, i believe he was referring to streaming music, not paid songs.

ohgood said:
ahh, the joys of digital RESTRICTIONS management.
so buying a song isn't really buying anything, if the drm cripples it, that makes perfect sense. I wonder how long till the thread heads towards ripping CDs and etc
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Erm no, you misunderstand. DRMed songs are songs you RENT. The songs you purchase have no DRM.

Jim Coleman said:
Zune Pass allows you to download ten songs per month DRM-free. These songs should play without a net connection and even if your Zune Pass expires.
You can also download as much music as you like WITH DRM, while your Zune Pass is active. These DRMed tracks will probably require a net connection so your device can check you still have a valid Zune Pass and that you are entitled to play those tracks.
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Thank you. You've managed to sort this out for me!
The songs I must have selected to play whilst I had the internet connection the first time I tested must have been from the 10 I get to keep.
I did a bit more playing around and you're right, some songs won't play even with an internet connection.
Casey

Where are you, Casey?Im guessing by the flag under your name that you are in the UK?
If so, then as far as I am aware there are no 10 free downloads included in your Zune Pass.

Zune problem!!!!!

To the point, the music i downloaded from ZUNE(on HD2SLASH HD7) is not playing anymore!? I didn't UPDATE with Zune at all. My phone is still UNLOCKED and i do have INTERNET connection running. I never had a problem downloading from ZUNE and playing the music on my phone until 2 days ago. Every time i try to play a song it says, "Can't play. Check your internet connection or try again later." Any solutions????

thekoopers said:
To the point, the music i downloaded from ZUNE(on HD2SLASH HD7) is not playing anymore!? I didn't UPDATE with Zune at all. My phone is still UNLOCKED and i do have INTERNET connection running. I never had a problem downloading from ZUNE and playing the music on my phone until 2 days ago. Every time i try to play a song it says, "Can't play. Check your internet connection or try again later." Any solutions????
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Did you have a Zune pass or did you just have the thrity day free trial?

I believe it was the 14 day free trial. It ended on the 8th of this month.

Are those songs from Zune pass? If so, it appears Zune DRM works as it is designed to do.

thekoopers said:
I believe it was the 14 day free trial. It ended on the 8th of this month.
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Thats the reason, they will work only if you have an active Zune Pass.
The 10 free songs per month are DRM free and will play even if your Zune Pass expires, so if these songs were not part of those 10 downloads then yeah these wont play.

I did not know that. So pretty much i have to have a ZUNE pass period? There is no other way around it? If not, Thank you all for the information. Greatly appreciated.

thekoopers said:
I did not know that. So pretty much i have to have a ZUNE pass period? There is no other way around it? If not, Thank you all for the information. Greatly appreciated.
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Zune pass allows you listen to unlimited songs but not own them (except for the free downloads). You can also opt to buy songs which are DRM free.

foxbat121 said:
Zune pass allows you listen to unlimited songs but not own them (except for the free downloads). You can also opt to buy songs which are DRM free.
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Thanks alot foxbat121

thekoopers said:
I did not know that. So pretty much i have to have a ZUNE pass period? There is no other way around it? If not, Thank you all for the information. Greatly appreciated.
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The way round it is to actually buy the music.
You have 2 options:
1 - Zune Pass, Pay around £8 a month for unlimited music downloads which are listenable as long as you keep the pass subscription (you can cancel and reenable).
2 - Buy, similar to iTunes, Amazon MP3 etc etc

Is Marketplace Search slow for anyone else?

With Mango Beta, it seemed quick at first, but searching the marketplace takes AGES, and in some cases times out. Working with the marketplace is fast enough, but the search features are very slow. Has anyone else noticed this?
HD7

Yes, I'm glad you ask so I know it's not just me. I'm not on Mango and it's painfully slow for me as well.

Same issue for me, glad am not alone
btw.. its on the phone and Zune also . >.<

I think something may be up with Marketplace atm, I keep getting "not available". Something server-side I imagine.
Casey

Same aswell seems market for me has gone down temporarily. Hope it fixes soon
Sent from my HTC Trophy using XDA Windows Phone 7 App

Yup, same problem here on my non-Mango device. Slow response and I get "an unknown error occurred" when downloading directly from Zune software. Seems like the Marketplace is acting up at the moment.

Same here,thank you guys.

You won't be able to browse, stream, download, or buy things at the Zune marketplace or on Zune.net. We're working on the problem. Sorry for the inconvenience, and thanks for your patience.
Fri 07/01/2011 10:05 Pacific Time
If you had checked here it will show you:http://www.zune.net/en-us/support
FPM.

FlowerPotmen said:
You won't be able to browse, stream, download, or buy things at the Zune marketplace or on Zune.net. We're working on the problem. Sorry for the inconvenience, and thanks for your patience.
Fri 07/01/2011 10:05 Pacific Time
FPM.
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Does that apply to the WP7 marketplace though?

I saw a tweet that it was a DDoS attack.

cj_133 said:
Does that apply to the WP7 marketplace though?
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No its just Zune, and its the weekend, so they are all on the soup???
Double Dram of Scotch attack
FPM.

Yep. WP7 too. My DVP is NoDo'd and I can't open the market place right now.

This is global problem
http://www.wpcentral.com/windows-phone-marketplace-slowdowns-today

Just tried again as I wanted to get the Flightaware app and marketplace seems to be back. Not 100% smooth but it's close to being fully operational.

...and, it's gone again. Must be some angry Android users, seeing all the cool new apps showing up this week.

yep, both Zune sw and phone timing out with error

Mango has been stupid slow on picture take ins... this makes sense...

i'm using Mango and I cant download app from marketplace.
any other person has this problem?

the same.
I'm in china

Back working fine for me, UK.

Zune Pass Australia

So Zune pass finally have came to Australia and i am not to sure how to get it to work on my phone. I am able to transfer music from Zune to my WP7 and it plays fine but when i open Music + Video App on my WP7 there is no zune option to search.
On there site it says if you go to new and click zune it works but it simply takes me to a webpage. Anyhelp would be great.

Same with me. I have no trace of it on my phone yet

Guys, it took us Canada guys a week for it to show up. Hold up there and it'll show eventually.

Same deal here, no Zune marketplace on Omnia7 (Optus) even though I have a Zune Pass.

You need to try this method by Chris Walsh.
If it works dont forget to thank me

wpxbox said:
You need to try this method by Chris Walsh.
If it works dont forget to thank me
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From the looks of it it seems to be for the Zune desktop client but not for phones?

Ah yes. Forgot to mention. On Phone it will be almost impossible unless somebody is really good with Registry stuff

Still no Zune Pass on my phone. I assume it will come eventually i wonder if we will now have access to the music search function in bing ? P.S who is trying the free 14 day trial as well ?

Just saw this from @ZuneSupport on Twitter:
The marketplace may not show up right away on your WP7. Let us know if it doesn't show up by this time next week. ^SM

You can get most of the new Zune features by doing a hard reset. Unfortunately though, it doesn't look like Bing Audio works just yet (it does when you access Bing for the first time, but exiting and entering the app again the music icon will disappear).
If you're willing to reinstall your apps, resync your music and start your games again then go for gold.

I confirm this works. I just reset my WP7 (HTC Mozart). It took a couple of minutes but the music marketplace is now available on my device. I am using Telstra Prepaid.

I have had a Zune pass for years in Australia using the US address trick and setting the computer to location US. I have a hotmail email address that is registered to the US and now that Zune pass has finally come to Australia I would like to use it here....... the question is can I transfer my details to australia as I have purchased heaps of apps under the US windows lie account? If I use my Australian windows live account I will have to buy all the apps again. Has anyone been able to transfer purchases to another live account.
What if you moved from the US to Australia, would you have to loose all the purchased music and apps?

Why not keep your old one? I mean the $15 music pass you get to keep 10 songs don't you?

I had already changed my plan to the new one as I never used my free songs. I have paid up for a year on the US zune pass so its not an option to restart again in Australia.

I found a little info on we should see market place on our phones. Should be 24 - 48 hours from the 16 Nov
Checkout
thewindowsblog dot com dot au

I did a hard reset and it all works bing music and all

I talked to Microsoft and they said there was no way to change regions. So I cancelled my Zune subscription and they credited the remaining two months and said I will not be charged for the year subscription that was order as the zune pass has been cancelled.
I have created a new Zune pass for Australia and I have to reset my WP7 phones and enter the new Australian windows live on startup and I loose all the bought apps that I bought on the US Live ID. Microsoft said that they would ask the senior team to look into giving me a credit on all the apps I bought on the US Live ID, I will let you know if that happens.

leftspeaker2000 said:
I did a hard reset and it all works bing music and all
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What phone do you have?

Thats nice of them, I always thought it was too bad

Finally got access to the marketplace and Zune pass on my phone. Looks really nice