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HTC Desire can only connects "G" instead of "H".. a problem with device?
Since the last few days, my Htc desire can only connects on GPRS aka "G" connections, can't no longer on "H" HSDPA 3G..
I thought this was the cell provider connection issue but, when I put my HTC HD2 next to it using exact same cell provider, the HD2 can still connect on "H" HSDPA..
I made sure the option of "connect thru GSM/WCDMA" is ticked, so my htc desire is set to connect not just gsm.
would this be a device problem on the Desire?
Cheers
I am seeing weird stuff with my desire as well. At first, when I got a data bundle woth Jimmobile (Belgium) I could only connect to the EDGE network. I didn't think much of it, because I thought that was a provider limitation. Then I just checked the use only WCDMA and it connected using HSDPA. I was surprised because when I switched it back to automatic, it chooses EDGE. I had this for a week or two. And now it suddenly grabs HSDPA all of a sudden and almost all the time.. I have decided to just roll with it. It doesn't make sense to me.. I doubt it will at any time.
djind said:
I am seeing weird stuff with my desire as well. At first, when I got a data bundle woth Jimmobile (Belgium) I could only connect to the EDGE network. I didn't think much of it, because I thought that was a provider limitation. Then I just checked the use only WCDMA and it connected using HSDPA. I was surprised because when I switched it back to automatic, it chooses EDGE. I had this for a week or two. And now it suddenly grabs HSDPA all of a sudden and almost all the time.. I have decided to just roll with it. It doesn't make sense to me.. I doubt it will at any time.
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Click to collapse
Thanks for your input.. yes indeed.. weird..
Not sure if removing the battery and let the device off for a while then put the battery back n switch the device on will resolve the problem, but I will try that..
This weirdness, a nuisance coz Gprs is slow
Maybe take a look at this thread: http://forum.xda-developers.com/showthread.php?t=656192
You might find something useful.
My problem is that I'm almost nowhere getting any quality 3G/H signal, especially in buildings, where my old N73 got full bar 3G. I'm working on Gprs or Edge if lucky with the Desire. Very, Very disappointing to say at least. This has nothing to do with Wifi here.
Dont compare the "bars" ... they are just UI/graphics.
Check the speed and reliability.
What I noted ... when you activate mobile data (from OFF to ON), it will take some times (like 30 - 60 seconds) to connect. This may vary on different mobile operators.
Balos said:
My problem is that I'm almost nowhere getting any quality 3G/H signal, especially in buildings, where my old N73 got full bar 3G. I'm working on Gprs or Edge if lucky with the Desire. Very, Very disappointing to say at least. This has nothing to do with Wifi here.
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Click to collapse
look what I just got. Are they serious?
hank you for contacting HTC. Please try below troubleshooting steps: 1-Go to : Menu>settings>Wireless controls>mobile networke>Network operators>choose your network manually Menu>settings>Wireless controls>airplane mode> turn it on Menu>settings>Wireless controls>air plane mode> turn it off 2-Try another SIM CARD from another Network. If you have any other inquiries, don’t hesitate to contact us again. Please note that you can contact us via support line. For further details, please go to http://www.htc.com/europe/CA_Hotline.aspx , Thank you so much for using HTC products. Respect & Regards, HTC Team http://www.htc.com
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Click to collapse
My Desire can connect to H without any problem.
Perhaps wonky batch?
It can connect, when the signal is strong enough, like on the open. But thats way worse what my other Nokia 5230 can do with the same signal strength. It connects in the deepest and darkest hole.
gogol said:
Dont compare the "bars" ... they are just UI/graphics.
Check the speed and reliability.
What I noted ... when you activate mobile data (from OFF to ON), it will take some times (like 30 - 60 seconds) to connect. This may vary on different mobile operators.
Click to expand...
Click to collapse
I set it to WCDMA only. It got 3G 0-1 bar. No data transfer and some seconds later it showed a big fat X.
Balos said:
It can connect, when the signal is strong enough, like on the open. But thats way worse what my other Nokia 5230 can do with the same signal strength. It connects in the deepest and darkest hole.
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Click to collapse
Haha
Nokia 5230 : When you need to update your twitter while in Shelobs lair!
Made for Hobbits by Finns!
It seems to have got worse over the last few days. At times I need to make more than one attempt to dial out, the calls drops unexpectidely, and people who ring me sometimes get redirected to Voicemail even though my phone is on with good signal. Have phoned orange multiple times about it, and after diagnosing with them, still at a loss. Anyone else expereincing similar?
stats101 said:
It seems to have got worse over the last few days. At times I need to make more than one attempt to dial out, the calls drops unexpectidely, and people who ring me sometimes get redirected to Voicemail even though my phone is on with good signal. Have phoned orange multiple times about it, and after diagnosing with them, still at a loss. Anyone else expereincing similar?
Click to expand...
Click to collapse
P.s. the phone is not rooted, however very recently I used ADB to install all apps to SD.
oh, the phone has also rebooted a few random times on it's own aswell over the last few days. I think it's all linked.
Have inserted the sim card into another phone. On my desire, while testing, out of 8 incoming calls, 2 went to Voicemail. On my other phone, out of 20 incoming calls, 0 went to voicemail. Seems that it's a fault with the phone and not Orange reception. Going to phone HTC.
Suggested I do a hard reset. I might aswell root my phone and install stock if that is the case.
Any suggestions before I waste a day?
All my previous devices, were on orange, the service was awful, texts coming hours and somtimes days late, calls going str8 to vm, slow data ect, when i got my desire i changed to tmob, and ive never looked back
Sent from my HTC Desire using Tapatalk
Hi
I used to have an X10, that frequently put peoples calls direct to VM in full reception (even with a mate standing next to me calling it went to VM). Now i have the desire and still the same issues, I get random texts telling me I have missed calls when the phone never rang. So I'm not sure if its Orange or Android. I was previously on o2 and didn't have these issue
Update the radio part ?
Sent from my HTC Desire using XDA App
AndroHero said:
All my previous devices, were on orange, the service was awful, texts coming hours and somtimes days late, calls going str8 to vm, slow data ect, when i got my desire i changed to tmob, and ive never looked back
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
Hate to tell you but orange now own t mobile lol and you can sign up and Rome on each network
Sent from my HTC Desire using XDA App
tidy said:
Hate to tell you but orange now own t mobile lol and you can sign up and Rome on each network
Sent from my HTC Desire using XDA App
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Click to collapse
I know that, but in my area, i only just got gprs with orange, but with t-mobile i get an excellent hsdpa signal, and there cheaper, £5 for a months unlimited internet
Sent from my HTC Desire using Tapatalk
If you are on GPRS (i.e. no 3G coverage at your location), and you are actively using the GPRS connection (including for background data), then it will block incoming calls as if the phone were in a call already. This is a limitation of GPRS*, and it is the same on all UK networks and all phones.
This doesn't happen with 3G/HSDPA, or if you are using Wi-Fi for your data.
I don't know if this is the OP's problem, because it shouldn't cause dropped calls once established (or affect outgoing calls, I think) but it is the effect behind what some of you are describing.
*technically, it doesn't happen with certain GPRS devices (class A?), but there are very few such phones, and there are certain network measures to avoid it, but no network uses them.
so if somebody could write an app that suspends data connection if on 2g and allows data for 3g only, then problem solved?? Obviously only for people who are not really bothered by loss of data sometimes.
arewenotmen said:
If you are on GPRS (i.e. no 3G coverage at your location), and you are actively using the GPRS connection (including for background data), then it will block incoming calls as if the phone were in a call already. This is a limitation of GPRS*, and it is the same on all UK networks and all phones.
This doesn't happen with 3G/HSDPA, or if you are using Wi-Fi for your data.
I don't know if this is the OP's problem, because it shouldn't cause dropped calls once established (or affect outgoing calls, I think) but it is the effect behind what some of you are describing.
*technically, it doesn't happen with certain GPRS devices (class A?), but there are very few such phones, and there are certain network measures to avoid it, but no network uses them.
Click to expand...
Click to collapse
I'm always on GPRS party because there's no 3G/HSDPA at home nor at where I work. So I've hard-set the phone to be GSM only and I've never missed a called so far. Even had calls come in mid facebook usage....
Edit; Tried it again now,
Box standard non-branded desire, Orange Pay As You Go.
a G icon to the left of my reception bars.
I was updating the weather widget both Up and Down arrows where lit up.
Rang from my office phone to my desire..No problems at all.......
my data connection is usually switched off (saves battery), so that isn't the cause,
noternet said:
I'm always on GPRS party because there's no 3G/HSDPA at home nor at where I work. So I've hard-set the phone to be GSM only and I've never missed a called so far. Even had calls come in mid facebook usage....
Edit; Tried it again now,
Box standard non-branded desire, Orange Pay As You Go.
a G icon to the left of my reception bars.
I was updating the weather widget both Up and Down arrows where lit up.
Rang from my office phone to my desire..No problems at all.......
Click to expand...
Click to collapse
Odd. Maybe Orange changed something - I've never tried with them. The network feature is called DTM, but I didn't think anyone had turned it on. I frequently miss calls on O2 because of this.
The Desire also appears to frequently lie and reports the wrong symbol much of the time - so at work with only GPRS (in the middle of nowhere and we have our own cell on our site), mine often says H for HSDPA, and yet the same problem occurs. I suppose it's possible that you're actually on EDGE.
There's a thread about it here: ht tp://androidforums.com/htc-desire/68995-not-receiving-calls-when-browsing-gprs.html
used to have this problem with my x10 on orange until i flashed a new rom and updated the baseband, hasn't dropped a call since....... the wife recently upgraded her phone to desire hd and she is now having the dropping calls/forwarding to vm problem. i reckon its got to be something wrong with the radio orange are using, get it flashed and see if it helps? that is my plan with the missus phone!
I had this happen with my phone on o2 on 3g I notice my signal bar wasn't high though an drops easily. One day i got loads of delayed msgs an calls going straight to vm. I switched my setting to use 2g only an now no problems.
Mok_ojin said:
I had this happen with my phone on o2 on 3g I notice my signal bar wasn't high though an drops easily. One day i got loads of delayed msgs an calls going straight to vm. I switched my setting to use 2g only an now no problems.
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Click to collapse
That's the same work around i have been using. 2G also seems better for battery life, so now I prefer it over 3G.
OP - my partner has been experience EXACTLY the same issues as you with her AMOLED Desire.
To the point where we are possibly going to root it soon, in the hope that a new ROM/radio will resolve the issues. Not sure how viable this is though...
Hello guys,
I need some help here with my DHD. My serious problem is about its signal. I am in my home and i am talking on my DHD, but sometimes it loses the signal. In my house, the signal is very good, not always at 3G but at 2G it is always at full signal.. Although, it sometimes loses its signal and my call is closing.. By the way, to be more clear, when my call is closing i check the signal, and i see it to be full... At this step, when i am checking about the signal, sometimes i see the signal to drop down to zero, after 1-2sec.. But the other times it stays full.. But in both of these cases, my call is closing many times.. What can i do to solve this problem, anyone knows?
Thanks, and i hope to help me with this.
P.S. Sorry for my bad english guys And one more problem that i have is that my DHD few times, it lags, stucks, dont know how to say it, and in first case it unstucks afters 30-40 sec, or in second case it restarts..
AFAIK, the gsm antenna is located in the bottom cover that the sim and microsd is hidden behind. If the contacts inside dont make a good connection you will probably get lost reception from time to time. You could try another cover, or bend the two gold coated spring contacts near the simcard very slightly outwards to make the connection more reliable.
knegge said:
AFAIK, the gsm antenna is located in the bottom cover that the sim and microsd is hidden behind. If the contacts inside dont make a good connection you will probably get lost reception from time to time. You could try another cover, or bend the two gold coated spring contacts near the simcard very slightly outwards to make the connection more reliable.
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Click to collapse
I tryed it mate, and tnx for your reply. But today in the morning, when i was talking on the phone, my call closed 4-5 times in a 20min call.. Dont know what is happening, but maybe anyone of you guys knows another tip to help me? Maybe any change on the software? And by the way, my phone had in automatic the choice about 2G/3G, but i changed it some days ago only to 2G because in my house the 3G signal is not so good always, and if it loses the 3G signal and it needs to change to 2G, the call is closing for sure..
I have the same problem with my DHD, I live in an area where the 3G signal is crap. I found that when running CM7 you can switch off the 3G and just use the 2G which helps. If you using a sense ROM you don't get that option which is a pain, so I'm sticking with CM7 for the time being until someone produces a workaround for the other ROM's.
switch off the 3G and just use the 2G which helps.
^^^^^This
sgladman said:
I have the same problem with my DHD, I live in an area where the 3G signal is crap. I found that when running CM7 you can switch off the 3G and just use the 2G which helps. If you using a sense ROM you don't get that option which is a pain, so I'm sticking with CM7 for the time being until someone produces a workaround for the other ROM's.
Click to expand...
Click to collapse
You can swith off the 3g in Sense ROMs, press Menu > Settings > Wireless & Networks > Mobile Networks > Network Mode change to GSM Only not GSM/WDMA Auto (WCMDA is 3g)
sgladman said:
I have the same problem with my DHD, I live in an area where the 3G signal is crap. I found that when running CM7 you can switch off the 3G and just use the 2G which helps. If you using a sense ROM you don't get that option which is a pain, so I'm sticking with CM7 for the time being until someone produces a workaround for the other ROM's.
Click to expand...
Click to collapse
Sorry, but what u mean with CM7??
secret82 said:
You can swith off the 3g in Sense ROMs, press Menu > Settings > Wireless & Networks > Mobile Networks > Network Mode change to GSM Only not GSM/WDMA Auto (WCMDA is 3g)
Click to expand...
Click to collapse
I haven't got that option, only WDMA/GSM Auto or WDMA.
bluebirds said:
switch off the 3G and just use the 2G which helps.
^^^^^This
Click to expand...
Click to collapse
I am using only 2G, but i still have the same problems... pfff.. Dont know what to do..
sgladman said:
I haven't got that option, only WDMA/GSM Auto or WDMA.
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Click to collapse
Oh OK, that sounds like an old sense ROM. I used to have this problem when I first got my phone. Im using Android Revolution which is based on the latest Gingerbread.
dar309 said:
I am using only 2G, but i still have the same problems... pfff.. Dont know what to do..
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Click to collapse
Try your sim in another phone. If the signal is still bad you should try contacting your network operator and ask them if there are any faults or if they can do anything to improve your signal.
secret82 said:
You can swith off the 3g in Sense ROMs, press Menu > Settings > Wireless & Networks > Mobile Networks > Network Mode change to GSM Only not GSM/WDMA Auto (WCMDA is 3g)
Click to expand...
Click to collapse
Which is the difference between sense ROMs and no-sense one??
dar309 said:
Which is the difference between sense ROMs and no-sense one??
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Click to collapse
No sense is like CM7 (Cyanogen Mod 7). They are as close to standard google android with added features. Standrard android is found on googles own devices like Nexus and Nexus S. Although CM7 is based on AOSP (google it). Sense has a different (rosie) launcher and added extras included such as widgets, Icons, and other extra HTC only features. Look in the Desire HD andorid development thread for different ROMS with sense no sense.
secret82 said:
Try your sim in another phone. If the signal is still bad you should try contacting your network operator and ask them if there are any faults or if they can do anything to improve your signal.
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Click to collapse
I was using some times another phone but i didnt have this problem same as i have it on my DHD. Yeah, maybe i had it few times on my other phone but occasionally, and not so many times like these on my DHD.
I had the same problem. I had to order a new sim because my sim card was old and apparently wasnt very compatible with my DHD. I'd suggest getting a new sim from your service provider
Hmm leaked from my thumbs through my mobile device....
K Dotty said:
I had the same problem. I had to order a new sim because my sim card was old and apparently wasnt very compatible with my DHD. I'd suggest getting a new sim from your service provider
Hmm leaked from my thumbs through my mobile device....
Click to expand...
Click to collapse
When u are saying that your sim card was old, how many years do u mean?
Cause i think that i have bought it about 4years ago... You think i have to ask for a new sim card with the same number or what??
when i am on a call i cant not see to get data...the data connection turns off by itself and when the call ends data connection will come back on? is it suppose to be like that or is there something wrong with the phone. right now im on software 1.28.708.10. thanks
marktang said:
when i am on a call i cant not see to get data...the data connection turns off by itself and when the call ends data connection will come back on? is it suppose to be like that or is there something wrong with the phone. right now im on software 1.28.708.10. thanks
Click to expand...
Click to collapse
Happens to me too I believe my frined.
It only happens with mobile data though.
If you are on Wifi, the wifi should NOT disconnect right?
ya if it is on wifi then it is ok. not data connection though
I believe that the phone switches to 2g during calls, and not sure whether this is a telco setting that they do not allow calls through 3g, or a software feature of the phone with the reasoning that 2g signals are generally stronger in most parts of the world compared to 3g.
Just fyi i had the same issue on my "old" Desire HD.
ArmedandDangerous said:
I believe that the phone switches to 2g during calls, and not sure whether this is a telco setting that they do not allow calls through 3g, or a software feature of the phone with the reasoning that 2g signals are generally stronger in most parts of the world compared to 3g.
Click to expand...
Click to collapse
It might be carrier specific. I have no trouble getting (and keeping) HSPA data when I'm in a call.
which version do u have Barry? I am using the international version on rogers. Are you using the at&t version?
BarryH_GEG said:
It might be carrier specific. I have no trouble getting (and keeping) HSPA data when I'm in a call.
Click to expand...
Click to collapse
Then I believe it to be carrier specific then since the software governing these kinda things should be standard across the board
marktang said:
which version do u have Barry? I am using the international version on rogers. Are you using the at&t version?
Click to expand...
Click to collapse
A UK international version on AT&T.
Ok that is so strange. I have the Hong kong version on rogers network. It never happened to me before and I have used a lot of HTC and unlocked phones before.
Sent from my HTC One X using XDA
ok so i dont think its the carrier cuz i reset the phone and it works sometimes now. if i make a call and browse right away then it will work but if i leave it for too long then it wont work.
marktang said:
ok so i dont think its the carrier cuz i reset the phone and it works sometimes now. if i make a call and browse right away then it will work but if i leave it for too long then it wont work.
Click to expand...
Click to collapse
guys its because the phone calls you make are on a 2g bandwidth unless its a video call, that's why if you have 2g connection or EDGE active it will get disabled as soon as you make a call.
to clarify, force your network settings to wcdma and then connect to 3g, after that make a call and your 3g will not be disconnected
gunswordx said:
guys its because the phone calls you make are on a 2g bandwidth unless its a video call, that's why if you have 2g connection or EDGE active it will get disabled as soon as you make a call.
to clarify, force your network settings to wcdma and then connect to 3g, after that make a call and your 3g will not be disconnected
Click to expand...
Click to collapse
i tried this and the 3g was displayed in notification bar.. but when i use this as hotspot, i hardly get connected to internet in my laptop (connected to phone) even the 3g was displayed.. this is really bring me down.. as i need to use hotspot while on travel and had conversation at the same time..
is there any other way to solve this?
thanks
Yup got it to work. Thanks.
Sent from my HTC One X using xda premium
marktang said:
Yup got it to work. Thanks.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Hi Marktang... I saw your post from Google as I lost data connection during phone call with my Galaxy S2.
May I know is it after configure the Network Mode inside the setting to use WCDMA only, then the problem will be solved?
Thank you...
I started noticing a weird thing happening with the phone - the data switches from 4g/LTE to 4G whenever I get a call or an SMS. Very annoying especially when I tether, since it instantly drops my connection speed. It might go back to LTE, it might not, more often not though for some time after I end the call. Is this normal?
XBOHDPuKC said:
I started noticing a weird thing happening with the phone - the data switches from 4g/LTE to 4G whenever I get a call or an SMS. Very annoying especially when I tether, since it instantly drops my connection speed. It might go back to LTE, it might not, more often not though for some time after I end the call. Is this normal?
Click to expand...
Click to collapse
HMMM good question. That would be an answer that most likely only T-MO Network support can answer.
Tmobile hasn't implemented Vo lte
Edit: http://support.t-mobile.com/docs/DOC-5627
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