I have been having some major problems with my EVO regarding the data. If I use anything that is on the heavy side of bandwidth, like downloading a file from android marketplace, surfing the web, watching sprint tv, using the GPS, etc...the data will just time out for about 3 min at a time. For instance if I am downloading a 5mb app from android marketplace, it will maybe download a megabyte, then it will just stop downloading. If you look at the 3G symbol at the top, it will be white, but only the upstream indicator will be on. I can then open any other internet application on the phone, and nothing will work. It usually lasts for about 3 minutes at a time and happens fairly regularly. It will end up taking me 15-20 min to download a 5mb file from the marketplace. Same thing if I browse a bandwidth heavy site like digg.com. It will just time out after a while and it will just show the upstream indicator as solid and not do anything in any program.
This problem is not location dependent. I have this issue at my apartment, at work, at my friend's house, at the Sprint store...anywhere.
In chronological order, this is what I have done to troubleshoot/fix the problem:
First noticed problem
Turned off phone/Turned back on
Rooted and installed custom version of 2.1 w/ Sense
Removed battery (power cycle)
Talk to Sprint cust care. They sent signal over that reactivated the phone (2x)
Did factory reset on phone and formatted SD card
Swapped phone at Sprint store with new one
So even after swapping my EVO with a new EVO from the Sprint store and not fooling with the phone at all, I am still having the same exact issue.
I am absolutely at wit's end with this and I have no idea what to do at this point.
Any help would be greatly appreciated.
Does this happen over wifi too, or only 3g?
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Thats a good question. I dont have a wifi connection to try it on at home because I keep my wifi on 5ghz N. I will take it to a friend's house and try.
yeah good luck testing it with WIFI. I'd say my WIFI is about 10 times less reliable than 3G.
I have not been able to test with Wifi yet, but I just had one of my coworkers that has the same phone to replicate the issue on his phone. He is having the same exact problem.
We set our phones next to each other and downloaded Space Buster 3D Lite off the Android Marketplace. Mine crapped out about 2mb in and so did his. He wasnt able to surf or do anything else on his phone for a few minutes just like mine.
I'm wondering if this a network problem in our area or if there is a problem with the phone.
Also, I downloaded a continuous ping program and did 3,000 pings with no packet loss, so it seems to only happen with heavy data usage ie. saturating your bandwidth.
Either way, it makes me feel a lot better to see this problem happening with other people lol
dude... i was just about to post a thread on this. im tearing my hair out with this horrible horrible problem. tmobile was better and more consistent its ridiculous...
i'm having the exact same problems, and not only just this, but i'm sending and receiving texts hours and hours off... its just not instant. wheerever i am. and sometimes i'm sending a text and this data "blackout" happens. also when i'm receiving texts i can't send texts out at the same time.. the phone gives me sms errors and then the data timeouts for minutes.. i have to wait minutes to resend the texts or use data..
Well it turns out that my friend that got this phone too is having the same exact problem......
WTF is going on here? Can people test this on their phones? Just try downloading a large file (5mb+) off android marketplace 2-3 times and watch the download. See if it stops or says download paused. Then try surfing the web when this happens.
Including myself, thats 3/3 people that are having this problem that I know personally.
oRAirwolf said:
Well it turns out that my friend that got this phone too is having the same exact problem......
WTF is going on here? Can people test this on their phones? Just try downloading a large file (5mb+) off android marketplace 2-3 times and watch the download. See if it stops or says download paused. Then try surfing the web when this happens.
Including myself, thats 3/3 people that are having this problem that I know personally.
Click to expand...
Click to collapse
I have no issues downloading large files, maybe it is location based?
It appears the OTA update that was released today fixed the problem. I've been running Sprint TV for about 4 hours with no issues. Thank god...I was about to cancel my service over this.
So I have the Sprint S3 running JB as well as the Sony Tablet S and for some reason I am recently unable to d/l from the play store over a wifi connection. Once I use my 3G everything works. I have cleared my cache as well as stopped the program and restarted but still no luck. Any ideas? This is driving me nuts. Thanks!
SandV4 said:
So I have the Sprint S3 running JB as well as the Sony Tablet S and for some reason I am recently unable to d/l from the play store over a wifi connection. Once I use my 3G everything works. I have cleared my cache as well as stopped the program and restarted but still no luck. Any ideas? This is driving me nuts. Thanks!
Click to expand...
Click to collapse
What's the error the Play Store gives?
That's the weird thing. There is no error code. It start's the d/l bar as if it's going to d/l but then never actually does. It has sat there for hours and never shown progress.
This has happened to me at home with my Airave 2.5. Not sure if they applies to you or not.
Unplug router.modem everything related to internet reboot everything as well..
I have SENSATIONS and its WICKED!!
Race2Speed said:
This has happened to me at home with my Airave 2.5. Not sure if they applies to you or not.
Click to expand...
Click to collapse
I do have the Airave from Sprint. I had it for a good three months before this problem started. I have tried running the modem to router to airave hookup but that hasn't worked either. Were you able to get it fixed?
*Bump*
The only way I got around it was to add a second modem in my house. No biggie since I work for our cable provider. I basically have one modem going to the Airwave and the other to my wireless router. There is a known issue lately with the 2.5 model affecting Google Play and even YouTube. Hopefully they find a fix before long.
I have the sprint Galaxy now 2. I purchased it 2 months ago and since day 1 I have been getting download speeds of 6-17Mbps and upload 3-9Mbps. I installed the 4.1.2 update and now all of a sudden my download is 1Mbps if I'm lucky and upload l less than 250kbps. Plus my voice signal is 1 bar when before it was minimum 4 bars at home. I called sprint and they said they are upgrading the tower in my area but that tower was done 4 months ago. It's something with 4.1.2 update.
Anyone else having simular issues? Anything anyone can suggest?
Phone is rooted foe wifi tether running stock ROM.
Any help greatly appreciated!
S.Wes M.
Still SLOW 4G LTE after 4.1.2 update.. PLEASE HELP!
Have tried to Force Stop the Sprint Connection Mnager, Went in through The phone dial pad and Dialed: *#0011# and turned Powr Save Mode "Off" . JUST got off with Sprint again and we went through all the regular troubleshooting tips as normal, which I have already done at least 8 times since 3AM this morning! They stated they opened a service ticket and if still no good by 72 hours they would give a credit to my account and maybe do a exchange of my phone to see if that fixes the issue. I am tempted to do an unroot and a fresh install of the Stock Rom 4.1.1 and the re-root and just keep denying access to the system notice I get every 5 minutes telling me that there is an update available.. :~/ ANYONE else have ANY suggestions I am ALL open ears. Just REALLY frustrated because it was ALL working perfectly and at this point I am tempted to box this phone back up store it in my closet and go back to my Evo 4G... :/ Thanks in advance everyone! S.Wes M.
Search function is down right now, so please excuse me if a similar question has already been asked!
For some unknown reason my WiFi started crawling. My other devices when connected to the same network are getting anywhere from 9 Mbps to 25 Mbps. My OGP is getting .01 Mbps to .04 Mbps (yes, the decimals are in the right place).
I've tried restarting the phone, the network, and all of the devices on the network, but the crawling speeds on the phone still stand.
The phone is running stock right now, and had been running OK up until yesterday...
I'm wondering though if maybe some program I installed yesterday (free app of the day, droid of the day, etc...
) might be the culprit. I installed a few apps from the Play Store yesterday morning, but the slow down didn't show up until later in the evening. If one of them is the cause, would uninstalling it/them typically undo the damage?....
Any thoughts as to what might be going on, or how to fix it? The only thing that comes to my mind is to reset the phone to factory stock. Is there some way to reset the WiFi portion of the phone or OS without having to reset to stock?
Hey everyone!
So for the past few days my phone has been downloading stuff from Google Play at a ridiculously slow speed. I have a 1 Mbps connection and yet it took me almost an hour to download a 50 MB App.
I'm quite positive that there's nothing wrong with my Internet since I'm able to surf and download stuff from other places at normal speed, It seems to be an issue with GPlay only. I've already tried clearing the Cache & Data for both Google Play and Google Services Framework, even attempted a data reset but none of it seems to work.
So if anyone could suggest me a possible solution or even direct me to a thread, I'd really appreciate it.
Thanks!