[Q] Lost all my data! (Swagged Out) - EVO 4G Q&A, Help & Troubleshooting

Hey. Can someone please help me figure out why my phone reset itself, and if it is recoverable (doubt it but thought I'd ask)? I'm running Swagged Out Stock 1.9.0.2 (with all the features), and I had some problems with getting stuck on the boot screen, so I planned to swap in CM7 just to see how it compared. I guess my phone knew my plan... was planning on the swap today. The battery died late last night and I didn't bother to plug it in. So I wake up this morning and plug it in, turn it on... ALL my data is gone! My contacts, text messages, app data, everything. It was like I just fresh installed SOS.
Why would the /data partition be wiped? Is there a possibility that the phone got confused and is ignoring any data I have in /data, is it possible to check and recover? I doubt it but I thought I'd ask! I installed this ROM on the 19th so I have a backup from then, so I only lost 2 weeks of messages, but still, I'd like those 2 weeks back if possible!

VDub2625 said:
Hey. Can someone please help me figure out why my phone reset itself, and if it is recoverable (doubt it but thought I'd ask)? I'm running Swagged Out Stock 1.9.0.2 (with all the features), and I had some problems with getting stuck on the boot screen, so I planned to swap in CM7 just to see how it compared. I guess my phone knew my plan... was planning on the swap today. The battery died late last night and I didn't bother to plug it in. So I wake up this morning and plug it in, turn it on... ALL my data is gone! My contacts, text messages, app data, everything. It was like I just fresh installed SOS.
Why would the /data partition be wiped? Is there a possibility that the phone got confused and is ignoring any data I have in /data, is it possible to check and recover? I doubt it but I thought I'd ask! I installed this ROM on the 19th so I have a backup from then, so I only lost 2 weeks of messages, but still, I'd like those 2 weeks back if possible!
Click to expand...
Click to collapse
Hello, I don't think theirs a way to recovery that if you didn't have a backup of it. And as to why that happened I'm not sure, It's never happened to me and mines has died completely a couple of times. As to what you should do now is just restore that 2 week old backup its not that bad of a lost. From now on always make sure to make a backup more often. =\
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Related

[Q] Any hope of recovery?

I'm pretty sure I know the answer but I need to hear it from the experts before moving forward. Last week I received a phone call and ignored it. About 30 minutes later I turned the phone on to see who it was and the screen was frozen at the receiving call screen. Strange but ok. Pushed the power button off then on and still frozen. After a battery pull it reboots but doesn't go past the Samsung splash screen. Another battery pull with the same result. I put it on the charger and let it stay that way for a while but no progress. Another battery pull and reboot, though, and now I have a blank screen with the dreaded solid blue light. Can't get into recovery with volume up or down and power...
My phone was rooted and running an older version of Paranoid Android with no issues. I hadn't flashed or really done anything out of the ordinary with it for at least a month. Plus I had just replaced the battery a few weeks ago.
I did take it to the Sprint store and they determined it was a bad charging port. I'm 99% sure that wasn't the issue since I get the same result with a fully charged battery but if that makes them happy then ok. I just received my replacement E4GT in the mail and wanted to see if there was anything I can do to recover some things off of the old phone before I return it. My computer doesn't recognize it and, like I said, I can't get into any recovery. I hate to lose a bunch of photos and videos of the kids but it looks like this is my lesson to start a backup plan. Is there any way I can retrieve anything from the old phone? Thanks for any advice!
tony
In the future use drop box, it can back up all that stuff that we all cherish on your phone.
Maybe jtag?
Pp.
sent from a jellybean filled epic touch.
Ok so if you had Google's sync on then, with auto-instant upload to Google+ then it is backed up in a totally private album. Just log into your google account on your new e4gt. If and only if your lucky, stuff might be there. Or if you had a memory card just plug it into your desktop or laptop and it might just be there.
Sent from my SPH-D710 using xda premium
Thanks for the input. Unfortunately I didn't have G+ sync on and was saving most everything onto the phone instead of the SD card. Stupid mistakes to learn from...
tony

[Q] Stuck in boot/power button issues

Hey guys,
I need some help ASAP!!!
Problem:
1) My phone for the past few days has been giving me issues with the power button. I looked up references on how to fix here on XDA. I took the phone apart & the button just seemed to be stuck. I cleaned the phone & pulled out the tab lightly (hoping it would fix the issue) yesterday, which seemed to work. Today phone started cycling again & got stuck in the boot loader. I have removed battery several times but it does not load up.
2) Im running CM10.1 from a EL19 Kernal which i have been using for almost 4 months. At this time I dont have my external memory card (had to remove it to run a program for my wifes phone) so i dont have any of my backups to restore.
3) But i need my phone like now!!! I use my phone for work & i cant be without it all day.
Please help
liboy29 said:
Hey guys,
I need some help ASAP!!!
Problem:
1) My phone for the past few days has been giving me issues with the power button. I looked up references on how to fix here on XDA. I took the phone apart & the button just seemed to be stuck. I cleaned the phone & pulled out the tab lightly (hoping it would fix the issue) yesterday, which seemed to work. Today phone started cycling again & got stuck in the boot loader. I have removed battery several times but it does not load up.
2) Im running CM10.1 from a EL19 Kernal which i have been using for almost 4 months. At this time I dont have my external memory card (had to remove it to run a program for my wifes phone) so i dont have any of my backups to restore.
3) But i need my phone like now!!! I use my phone for work & i cant be without it all day.
Please help
Click to expand...
Click to collapse
OK. If you have that from which I suffered a few weeks ago, the behavior extends to the recovery menu. Type in my moniker and the words "power button insanity." You'll find it.
You should try to return to stock, as you may not be remaining on CM. You're braver than I, since you accessed the hardware button.
If you can get into the bootloader, try a one-click stock restore.
Regardless, just go to a Sprint store in Miami that has a tech on staff that knows what they are doing (ie, not a complete rulebook quoter). Rely on Google reviews to identify the right store. Some of this is psychological, just remain calm, hie yourself over to the tech, and ask him or her to slap the software fix that Samsung recently (early summer 2013) made available for this exact problem. Tell him or her that you're willing to give it a shot prior to sending off and waiting for a replacement phone.
Note: If you ask about this soi-disant fix over the phone, they'll likely deny its existence. But it works, and I haven't had a problem since.
I got back to my rooted jellyverse after the patch. With CM, you are not going to be so lucky. Hope your backed up.
Good luck.
Sent from my SPH-D710 using inverted blue xda premium
micmars said:
OK. If you have that from which I suffered a few weeks ago, the behavior extends to the recovery menu. Type in my moniker and the words "power button insanity." You'll find it.
You should try to return to stock, as you may not be remaining on CM. You're braver than I, since you accessed the hardware button.
If you can get into the bootloader, try a one-click stock restore.
Regardless, just go to a Sprint store in Miami that has a tech on staff that knows what they are doing (ie, not a complete rulebook quoter). Rely on Google reviews to identify the right store. Some of this is psychological, just remain calm, hie yourself over to the tech, and ask him or her to slap the software fix that Samsung recently (early summer 2013) made available for this exact problem. Tell him or her that you're willing to give it a shot prior to sending off and waiting for a replacement phone.
Note: If you ask about this soi-disant fix over the phone, they'll likely deny its existence. But it works, and I haven't had a problem since.
I got back to my rooted jellyverse after the patch. With CM, you are not going to be so lucky. Hope your backed up.
Good luck.
Sent from my SPH-D710 using inverted blue xda premium
Click to expand...
Click to collapse
Well I finally got it fixed. I rebooted it by returning the phone back to Gingerbread stock full restore "rooted" with a one click. Then I flashed the EL29 directboot one click - Thanks Rwilco12 - & reinstalled Cyanogenmod. It took me all of about 10-15 minutes since i already had the software saved on my computer. I lost all my data on my phone but im glad i had everything that i needed saved to my external SD.
liboy29 said:
Well I finally got it fixed. I rebooted it by returning the phone back to Gingerbread stock full restore "rooted" with a one click. Then I flashed the EL29 directboot one click - Thanks Rwilco12 - & reinstalled Cyanogenmod. It took me all of about 10-15 minutes since i already had the software saved on my computer. I lost all my data on my phone but im glad i had everything that i needed saved to my external SD.
Click to expand...
Click to collapse
Outstanding news, sir. This is what we like to hear. I'd recommend backing everything up after the hard labor of getting things back the way you like it, especially since you use this as a primary business device. Titanium Backup is my go-to for call logs, sms and contacts. With cloud sync hooks, you should be able to reinject everything back where you left off.
Sent from my SPH-D710 using inverted blue xda premium

Facing some issues with phone

Ok, so the past two-three weeks, I've been having the same issues with my phone occurring. It's the T-Mobile G2 variant, with the DZ Engineering HBOOT. Regardless of what rom I install (bear in mind all these issues are across the following, not localized to one specific type of android), be it gingerbread, ics, jellybean, kitkat, these things all occur: Firefox makes my phone freeze for some unknown reason, there is horrendous lag once in a while, even on a stock gingerbread rom, and the final and most annoying issue is that about 3-4 times a day my phone will freeze to the point where I have to take out the battery. My hardware keyboard is starting to go as well but I know that can be easily repaired. Do you think it's starting it's last leg of life? I mean, it seems kind of like it, and I'm probably going to purchase a new phone next paycheck if it keeps it up :/
Im sorry i have no idea about your device issues. As per your description, i guess its a hardware issue.
_____________________________________
For me, yesterday whole day i too was suffering seriously since my DZ started to have unresponsive touchscreen and softkeys.
Switched it off and on.
Took out the battery.
Erased cache and dalvik cache. Still no help.
Even in 4EXT recovery, touch didnt respond properly.
I too thought its time for a new Device.
Later on, what i observed was sometimes, when i locked and unlocked my device, then for some 1/2 minute, my soft keys and touch responded. And again it would go dumb.
It was so painfull.
Then i thought of, restoring my Stock nandroid back.
Deleted Android folder from SDcard, even some other folders created by some applications.
Atlast with lots of trouble, i restored back.
Now things are fine again.
Touch is perfectly fine now.
Im posting this, as someday someone may get a clue that these errors can be due to Software issues rather than a hardware.
Thanks...
arunal_123 said:
Im sorry i have no idea about your device issues. As per your description, i guess its a hardware issue.
_____________________________________
For me, yesterday whole day i too was suffering seriously since my DZ started to have unresponsive touchscreen and softkeys.
Switched it off and on.
Took out the battery.
Erased cache and dalvik cache. Still no help.
Even in 4EXT recovery, touch didnt respond properly.
I too thought its time for a new Device.
Later on, what i observed was sometimes, when i locked and unlocked my device, then for some 1/2 minute, my soft keys and touch responded. And again it would go dumb.
It was so painfull.
Then i thought of, restoring my Stock nandroid back.
Deleted Android folder from SDcard, even some other folders created by some applications.
Atlast with lots of trouble, i restored back.
Now things are fine again.
Touch is perfectly fine now.
Im posting this, as someday someone may get a clue that these errors can be due to Software issues rather than a hardware.
Thanks...
Click to expand...
Click to collapse
After reading through that, I think what I'm going to do is probably back up my essential stuff on my SD card to my computer, completely wipe it and transfer the stuff back and do a fresh, rooted stock rom install to see if that might help. I'll report back with the results here after about a day of use or so
So I tried what you posted for your issues, and it didn't help much sadly. Needless to say I have a new daily driver phone now, so I'm gonna turn my Vision into a social/media device so it doesn't go to waste

Note 4 stuck on yellow Sprint startup screen

Twice this week my alarm didn't go off (luckily I set a backup today) because sometime throughout the night something happened. When I woke up the phone was frozen on the yellow Sprint Spark startup screen. I needed to pull the battery and everything started up fine. I updated to Lollipop about 2 weeks ago which is where I'm guessing the issues stem from.
Is there anything I should try other than restoring to factory and starting over? I'd prefer to not have to wipe everything from my phone but these issues are becoming problematic. I am not rooted.
Thanks.
You answered your own question. You need to try a factory reset. Problems happen when you upgrade to new software without wiping.
dschachm said:
You answered your own question. You need to try a factory reset. Problems happen when you upgrade to new software without wiping.
Click to expand...
Click to collapse
Dschachm is correct. Then if you root and install TWRP you can back it up with all of your apps and data. So if there is ever a problem again, just restore and done.
So I ended up doing a factory reset and while the phone certainly started running faster with better battery performance after the reset I'm still having this issue. I would say it occurs 2-3 times a week. It has only occurred overnight which is typically when I charge my phone so I'm pretty sure it is related to being left connected to the charger. The majority of the times I will wake up with a dim yellow Sprint screen and everything else frozen though occasionally the screen will be black with the led notification light red. In both situations the screen will not respond to any button pushes or holds and I need to pull the battery and then everything will start up fine.
Does anybody have any suggestions here on what I should do? I guess I can try and restore one more time and see but I don't really know why it would be different and it is certainly a pain to keep restoring the phone and losing all my settings. I definitely don't want to root now since I believe that voids the warranty and if I can't figure anything out with this I'll certainly be requesting a new phone from Sprint. Before I start dealing with Sprint though I thought I would check here first. Through all my searches on the internet I haven't seen anyone else complaining about this problem.
Thanks.
I've gotten the sprint yellow screen and nothing else.phone doesn't turn on? When I try turn it on after removing batteryou I get the android figure and phone turns off? How can I reboot or start the phone..?and can I save my contacts?

[Q] Note 4 no more service? (Need help ASAP)

So yesterday I rooted my Sprint Note 4 and everything went well. I then went and got TWRP as well and when done, I got CM12.2 with the appropriate G Apps and flashed both correctly as well. When CM12.2 booted up, it was a little glitchy at first but then it smoothed out and was an amazing experience until this morning. I loved this, but I didnt know it would do this too me. So I woke up this morning and the service wasnt working. It said sprint, but nothing was happening, couldnt recieve texts or anything. Then it just showed an X next to my bars with zero bars lit up, of course. I had zero service. So I then went into twrp, factory wiped and restored a backup I had done before I flashed all this. STILL, on boot up and setup, a big red x next to my zero service bars! Can someone please help me asap? Would removing the root and completely factory reseting the phone from a computer remove it? (Going to do it anyway). HELP?

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