Develop Bugs

So... Anyone went ahead and bought a Lumia 800 today?

I'm tempted just because I'm up for an upgrade but I probably won't bother yet.

thanks to nokia excellent marketing, i was also tempted, but then i realised that it just isnt worth it, not for me anyway. i have an omnia 7, and although it has twice the memory and is 400mhz faster, it still hardly he 2nd gen phone i am looking for, even worse, it STILL dosnt have a front facing camera. shameful for a 2nd gen device, especially with skype coming around..... tut tut nokia, although the marketing for it has been excellent and i hope it does really well! but i wont be conned a second time around....

i would have bought it right now if i could move my sms.

No.. I have no money

Purple11 said:
i would have bought it right now if i could move my sms.
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Maybe we gotta harass the smart folks over in the hacking forum. Seems like it'd be fairly simple to dump/load SMS in homebrew.

i won 1 last week from a dutch tech-website.
have been using it for a week now
Used to have the omnia 7 and i'm still getting used to the smaller display of the Lumia

Turns out Vodafone won't let me early upgrade until the twenty-somethingth, but as I'm still sitting on the fence it will very much depend on how much they value my loyalty (and how much they want to compensate me for perpetually screwing up my bills, because I'm on a price plan that doesn't exist???)
You've got to hand it to Nokia though, they've done a damn good job especially with the advertising, this is EXACTLY what Windows Phone needs. This must have cost them a fair whack though:
WP_000158 by andrewkeith5, on Flickr
Right in the middle of the Bullring in Birmingham...as well as prime positioning in Phones4U and a really very comprehensive campaign.
EDIT: Had I taken that shot from the other side of the centre, you could see it's right outside the Vodafone store, and the two O2 stores, although obviously anything that isn't an iPhone or Blackberry is beyond the comprehension of the O2 store employees...

i bought mine today but not in a shop rather over the phone it is currently in the ukmail depot and will be with me in 8-12 hours

These wave of phones are probably skippable if you have the first gen or you are not locked into a contract.

andrewkeith5 said:
Turns out Vodafone won't let me early upgrade until the twenty-somethingth, but as I'm still sitting on the fence it will very much depend on how much they value my loyalty (and how much they want to compensate me for perpetually screwing up my bills, because I'm on a price plan that doesn't exist???)
You've got to hand it to Nokia though, they've done a damn good job especially with the advertising, this is EXACTLY what Windows Phone needs. This must have cost them a fair whack though:
WP_000158 by andrewkeith5, on Flickr
Right in the middle of the Bullring in Birmingham...as well as prime positioning in Phones4U and a really very comprehensive campaign.
EDIT: Had I taken that shot from the other side of the centre, you could see it's right outside the Vodafone store, and the two O2 stores, although obviously anything that isn't an iPhone or Blackberry is beyond the comprehension of the O2 store employees...
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spot on nokias marketing is great i can go anywhere, without seeing the lumia around...this is how wp7 should have been marketed in the first place.

Purple11 said:
i would have bought it right now if i could move my sms.
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all nokia windows phone have an integrated "contat transfer" program for transfer contacts from symbian to windows phone via bluetooth
btw, the only reason for not buying a nokia lumia is the missing frontal cam IMHO.

HypeZ85 said:
all nokia windows phone have an integrated "contat transfer" program for transfer contacts from symbian to windows phone via bluetooth
btw, the only reason for not buying a nokia lumia is the missing frontal cam IMHO.
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That's still not a solution for what he wants, not sure why you answered that.
Oh and also a bigger screen is a good reason for not buying this phone, although that's not the debate here.

You know I was going to get an int'l model but I'll wait for the American version. By then the camera issues should have a firmware update and some maturation would've occurred. Elop keeps saying americans would get a different experience. If it involves FFC I'm sold. Period.

So can anyone confirm or deny if it is indeed "Funner", and if so, what on earth that means?!!
Some of the crap that comes out of marketing astounds me!
More seriously, it seems like a really nice phone from having played with it in store, but the small screen, and lack of FFC kill it for me. Hopefully they will pull their finger out and release something akin to the Ace specs that were leaked a while back.

I have had a play with one in store and I am sure this phone will appeal to the youngsters, it looks absolutely beautiful, but for me, at my age, the screen is too small, I will stick with my Titan until Nokia come out with a bigger phone. I really hope the lumia range is successful for the sake of wp7.

CAn you let me know where you got it? I am looking for an unlocked/unbranded devisce but none that i can see so far.
Thanks.

You can buy it unlocked sim-free at Phones4u for £400, how I got it, or at Carphone Warehouse for £470.

Thanks, just talked to rep from phones4u and they sais they only sell PAYG. No good for me. Checked their site and they seem to have the phone there as you say SIM free. I was going to place order now Im not sure as they stated at the side of the site that they prepare all SIM phones to be ready.
As you have one from them can you confirm that it is indeed SIM free and totally unbranded from Phones4U? if it is I will order one right now

17-apg said:
Thanks, just talked to rep from phones4u and they sais they only sell PAYG. No good for me. Checked their site and they seem to have the phone there as you say SIM free. I was going to place order now Im not sure as they stated at the side of the site that they prepare all SIM phones to be ready.
As you have one from them can you confirm that it is indeed SIM free and totally unbranded from Phones4U? if it is I will order one right now
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What about Expansys?
http://www.expansys.com/nokia-lumia-800-uk-black-16gb-224952/

399 from phones4u simfree
Really nice phone. Never used wm7. Bought it for my girl but I like it.
I even consider getting one as well buy in blue.
Am thinking about Titan, but it doesn't have Nokia all black screen...and still as big as mine desire hd
Sent from my Desire HD using XDA App

Sending my phone in for repair (updated daily)

Thought ill do this to help people that are thinking of sending their phone in for repair.
If its fast, if they do a good job etc..
I called up Samsung UK at 9am UK time 21/05/12 and told them what's wrong with it
This is what is wrong with it;
The screen pops out about quater of a MM on the bottom right
-The phone doesnt always charge when connected to the charger (this has happened about 5times within a month)
-The phone switches off randomly sometimes (This has happened about 3 times within a month)
-Sometimes when i remove the charging cable. On the screen it says charging/ disconnected continuously, If i wasnt aware of it, it would keep happening and burn my screen since the same image is on the screen none stop (This has happened 2 times within two weeks)
-If i shake my phone i hear a rattle sound on the upper back of the phone (This has been there since i bought the phone)
-The touch screen isnt as responsive from when i bought it (I have to take my finger off the screen and try again sometimes)
-WiFi and 3G stops working and i have to reboot my phone to be able to use it (This has happened countless of times)
Some of these faults only happen sometimes but they have happened more then once within a short period of time.
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Quite a lot right? lol. The women took it quite well haha.
They said the bag will be sent out within two working days with Royal Mail, and the repair will take from 5 to 10 working days. I have to send it with other information like proof of purchase contact details etc..
I asked what happens if they send it back and the same/ new faults are still there?
She said we will try and repair it again and if its no good on the 3rd try then they will send me a new one.
The call took about 20minutes. I was on hold for about 5minutes total.
So let the games begin.
ps I set this as my background for fun

LoL @ background!
hope they take care of it...

I got the package this morning around 11am while i was sleeping (i work nights) so i could of sent it today if some one woke me up -_-
Another thing.. the packaging they gave me is an utter joke.
Cheap bubble wrap thats about 2ft by 1ft and a plastic bag(envelope)
I used my own bubble wrap, cardboard, bubble wrap jiffy bag, some more bubble wrap then put it in the envelope with all the information they needed.
I think i over did it a bit but what can i say? Im a bit OCD on stuff like that lol.
I took lots of pictures of my phone so when they send it back to me.. if there is one mark that wasnt there before/ still has the same or new problems its going straight back.
I want to send it back three times because then they will send me a brand new one on the 3rd go haha.
I'm going to post it tomorrow morning.

Hope it works out for you.

You complained about a rattle when you shook your phone? Dude, you're nit picking.
Sent from my Galaxy Nexus using XDA

Smokeey said:
You complained about a rattle when you shook your phone? Dude, you're nit picking.
Sent from my Galaxy Nexus using XDA
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I know. I'm trying to give them as many faults as possible to make it harder for them. I just want a new one cause the current one i have has problems.. i dont like repaired phones
My brother had an iphone4.. about 20days before the 1 year warranty ran out he went into the apple store and said the home button doesnt always work. The guy didnt even check it and gave him a brand new one.
I wish all companies had customer service like Apple... even if their products are meh.

RedBlueGreen said:
I know. I'm trying to give them as many faults as possible to make it harder for them. I just want a new one cause the current one i have has problems.. i dont like repaired phones
My brother had an iphone4.. about 20days before the 1 year warranty ran out he went into the apple store and said the home button doesnt always work. The guy didnt even check it and gave him a brand new one.
I wish all companies had customer service like Apple... even if their products are meh.
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lmao. You obviously don't know much about Apple customer service, it costs $99/year per device + $49/"incident". If you call 91 days after you purchase your device they won't even talk to you about your device/software or anything until you purchase the $99 service.
Every iPhone comes with one year of hardware repair coverage and 90 days of telephone technical support. AppleCare+ for iPhone extends repair coverage and technical support to two years from the original purchase date of your iPhone and adds coverage for up to two incidents of accidental damage due to handling, each subject to a $49 service fee.1 With AppleCare+ for iPhone, Apple experts can help troubleshoot issues over the phone or at an Apple Retail Store. They’ll answer questions about iOS, Apple iPhone apps such as Mail, iMessage, and Calendar, and help you solve interconnectivity issues between your iPhone and Mac or PC. And if your iPhone needs service under the plan, Apple technical support representatives can even set up a repair during the same call.
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http://store.apple.com/us/product/APP_IPHONE_PLUS_AUTO-110480

WiredPirate said:
lmao. You obviously don't know much about Apple customer service, it costs $99/year per device + $49/"incident". If you call 91 days after you purchase your device they won't even talk to you about your device/software or anything until you purchase the $99 service.
http://store.apple.com/us/product/APP_IPHONE_PLUS_AUTO-110480
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My mom called at day 96. If you act like you now nothing about this then they might let it slide. She got a new phone free somehow.
Sent from Galaxy Note with CM9

WiredPirate said:
lmao. You obviously don't know much about Apple customer service, it costs $99/year per device + $49/"incident". If you call 91 days after you purchase your device they won't even talk to you about your device/software or anything until you purchase the $99 service.
http://store.apple.com/us/product/APP_IPHONE_PLUS_AUTO-110480
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I'm in the UK so its probably different over here.. no?
My brother didn't spend anything extra on the phone... just the phone itself.
Maybe you don't know much about Apples customer service?
I know Americans get f'ed a lot on phones.

RedBlueGreen said:
I know. I'm trying to give them as many faults as possible to make it harder for them. I just want a new one cause the current one i have has problems.. i dont like repaired phones
My brother had an iphone4.. about 20days before the 1 year warranty ran out he went into the apple store and said the home button doesnt always work. The guy didnt even check it and gave him a brand new one.
I wish all companies had customer service like Apple... even if their products are meh.
Click to expand...
Click to collapse
I did something like this back when I had the 3GS. I waited until I decided I was buying the Nexus One, went to the Apple store and said the battery wasn't working correctly. The guy went in the back and came out with a brand new phone which went on Craigslist immediately after.
Sent from my Galaxy Nexus using Tapatalk 2

Flippy125 said:
I did something like this back when I had the 3GS. I waited until I decided I was buying the Nexus One, went to the Apple store and said the battery wasn't working correctly. The guy went in the back and came out with a brand new phone which went on Craigslist immediately after.
Sent from my Galaxy Nexus using Tapatalk 2
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Its quite funny.
The best thing is that the iPhone doesnt devalue much.

Orange_furball said:
My mom called at day 96. If you act like you now nothing about this then they might let it slide. She got a new phone free somehow.
Sent from Galaxy Note with CM9
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RedBlueGreen said:
I'm in the UK so its probably different over here.. no?
My brother didn't spend anything extra on the phone... just the phone itself.
Maybe you don't know much about Apples customer service?
I know Americans get f'ed a lot on phones.
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One year hardware warrantee, 90 day tech support via phone. Which leaves much to be desired IMO. Almost all products offer 1yr hardware support, Android does not charge $99/yr to help you diagnose a problem over the phone. Imo saying Apple has superior customer service is so assbackards it borders on mentally challenged. As far as what I personally know about Apple and their CS, I've been an Apple device owner for years, same for Android. Both have good qualities, both have poor qualities. But I have no delusions of which are which. I'm not going off somebody else's experience, somebody who as far as I am concerned (since we don't have an XDA username for them) has no credibility on this forum. I posted the link and quote directly from Apples website, it's kind of hard to disagree with that, and if either of you would have actually read it you would have seen that hardware is warranted for 1yr.

WiredPirate said:
One year hardware warrantee, 90 day tech support via phone. Which leaves much to be desired IMO. Almost all products offer 1yr hardware support, Android does not charge $99/yr to help you diagnose a problem over the phone. Imo saying Apple has superior customer service is so assbackards it borders on mentally challenged. As far as what I personally know about Apple and their CS, I've been an Apple device owner for years, same for Android. Both have good qualities, both have poor qualities. But I have no delusions of which are which. I'm not going off somebody else's experience, somebody who as far as I am concerned (since we don't have an XDA username for them) has no credibility on this forum. I posted the link and quote directly from Apples website, it's kind of hard to disagree with that, and if either of you would have actually read it you would have seen that hardware is warranted for 1yr.
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Every iPhone comes with one year of hardware repair coverage
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The phone wasnt repaired. You go off of your experiance and ill go off of my own
Anyway.. lets ditch this Apple talk.. and stick with Samsung.

RedBlueGreen said:
The phone wasnt repaired. You go off of your experiance and ill go off of my own
Anyway.. lets ditch this Apple talk.. and stick with Samsung.
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You mean i go off my experience and you'll go off your brothers experience. You quoted me quoting Apple about the "repair" thing btw, just follow the link and see for yourself, that's what is written on Apples website.
Sure we will drop the Apple talk, just thinking about AppleCare pisses me off, don't know why anyone would prefer it.

WiredPirate said:
You mean i go off my experience and you'll go off your brothers experience. You quoted me quoting Apple about the "repair" thing btw, just follow the link and see for yourself, that's what is written on Apples website.
Sure we will drop the Apple talk, just thinking about AppleCare pisses me off, don't know why anyone would prefer it.
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well me and my dad was with him so its basically my own experiance too..
I dont see why anyone would buy extended warranty .. its a rip off.
btw just one hour and i can post my phone =O

That was my whole reasoning, I don't see why anyone would rather HAVE to pay for the extended, much less pay for phone support during the normal warrantee period. Hopefully you are more than satisfied with your new device, I will be asleep in an hour but I'll come check it out tomorrow.

Sent it!
I'm using my mums HTC wildfire for now lol

Curious to see how it goes - Samsung USA wouldn't accept my European GN to repair a broken screen...not even for money. I may have to send it back to Europe to get it fixed.

johdaxx said:
Curious to see how it goes - Samsung USA wouldn't accept my European GN to repair a broken screen...not even for money. I may have to send it back to Europe to get it fixed.
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That sucks. How much does it cost to ship over to.. lets say the UK

Still haven't received it yet
I think it should come today or tomorrow.

SimplyElectronics

www.simplyelectronics.net
Anyone lost their money from them?
I actually bought twice from them in the past but this time it's been more than 2 weeks and my order still shows New. A friend told me that his order is still new after 40 days. I know they will ship it at some point in time, maybe 2-3 months but I was actually thinking to cancel the order. On the other hand it's about 100EU cheaper than anyone else. All those issues with HOX also made me cool down and add a plus on those thoughts and I'm also making thoughts for SG3.
I know, all review sites on Internet have them very low rated (one star) but still they are by far the cheapest.
Any of you guys lost his money from them?

I didn't personnally buy from them but when i was planning to i did a little a search and found that it's really not recommended, some product arrive very late others never.

Yeah, when I saw those reviews I just didn't care anymore... I'd rather pay 100€ more and actually receive the product than to pay less and get burned...

Now th big concern is if you cancel or not. I've seen that most people who lost their money is when they attempted to cancel orders or claiming funds. That gives them the chance to "confuse" things and keep your money while not sendingany product. Here's the question: to cancel or not to cancel?
I'm a gambler so, I'll take my chances and play heads or tail. I'll give some more days though but in the meantime I recommend that noone uses them. I guess that some people, like myself, don't learn from our past mistakes.

andreasy said:
Now th big concern is if you cancel or not. I've seen that most people who lost their money is when they attempted to cancel orders or claiming funds. That gives them the chance to "confuse" things and keep your money while not sendingany product. Here's the question: to cancel or not to cancel?
I'm a gambler so, I'll take my chances and play heads or tail. I'll give some more days though but in the meantime I recommend that noone uses them. I guess that some people, like myself, don't learn from our past mistakes.
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in our country they sell the HOX 700 euros so they are poushing us to buy throu ather countrys
i wish one day they will come to there senses and sell things in a more logical prices

I ordered an HTC Desire HD from them last year. It was taking ages and I cancelled the order. They only cancelled it after 2 weeks chasing them about the cancellation. Finally, after a couple of weeks and tons of emails and threats I got a refund. They have awful support and I do not recommend ordering from them.
Not to mention that the product comes from Hong Kong, so you will need to contact HTC to check if they cover warranty.

I bought my LG Optimus 2x from them, it took ages to arrive but it did in the end. It was a hell of a lot cheaper than everyone else too. Heard some bad things about them so I probably wouldn't use them again though.
Sent from my HTC One X using xda premium

I bought 2 cameras from them till date and they both arrived in time as described. The 2 purchases were a year apart. The second camera though had a European battery charger. Apart from the above I haven't had to use warranty on either indicating the items must be genuine.
Mind it - for whatever good or bad reason, I hadn't researched anywhere before buying from them. Had I known about their reviews, I would not have bought from them.
My friend recently purchased ipad2 from them but cancelled it before they despatched and got refunded without any hassle.
Don't know what to advice you but hope the above experiences shared help.
Sent from my HTC One X using XDA

Not worth the trouble!
Just come across this post and thought I'd share my experience (to back up the thousands of others you can find on the net) about how ridiculous SimplyElectronics are as a company and to avoid them if you care for your sanity.
I placed an order for a Galaxy Nexus on 30/06/12, enticed by the low price and 'expect delivery in 2-4 days' advertisement. After 6 days of the order being stuck at 'New' (which I found out means that they haven't even processed the order, it means they have accepted your offer of purchase, which means that they take the money out of your bank, and then do nothing for a while) and after sending a few emails asking why my order hadn't been processed even though the Live Stock Report said there were plenty in stock, I decided to cancel my order on 5/06/12. They asked me why, I explained that I needed the phone as I work offshore and was going away, and had ordered it elsewhere from a more efficient company. They said they understood my decision and my refund request had been passed to the relevant department. I left it for a few days. Then when 10 days later the money hadn't been returned I started emailing them again. I have now been sending emails daily asking for my refund, yet 24 days after cancelling my order I'm still receiving apologetic emails saying they're trying their hardest.
I guess the short version of my warning to others is this is not a company you should conduct business unless you have the patience of a God. I know from looking around other sites I'm not the only one who has been a victim of their incompetence. I'm sure they have 10's of satisfied customers all around the globe, I just wish I'd done more reading first. If you can find the product elsewhere that costs slightly more than they are selling them for, pay the extra, it will save you alot of time.

Matt JWF said:
Just come across this post and thought I'd share my experience (to back up the thousands of others you can find on the net) about how ridiculous SimplyElectronics are as a company and to avoid them if you care for your sanity.
I placed an order for a Galaxy Nexus on 30/06/12, enticed by the low price and 'expect delivery in 2-4 days' advertisement. After 6 days of the order being stuck at 'New' (which I found out means that they haven't even processed the order, it means they have accepted your offer of purchase, which means that they take the money out of your bank, and then do nothing for a while) and after sending a few emails asking why my order hadn't been processed even though the Live Stock Report said there were plenty in stock, I decided to cancel my order on 5/06/12. They asked me why, I explained that I needed the phone as I work offshore and was going away, and had ordered it elsewhere from a more efficient company. They said they understood my decision and my refund request had been passed to the relevant department. I left it for a few days. Then when 10 days later the money hadn't been returned I started emailing them again. I have now been sending emails daily asking for my refund, yet 24 days after cancelling my order I'm still receiving apologetic emails saying they're trying their hardest.
I guess the short version of my warning to others is this is not a company you should conduct business unless you have the patience of a God. I know from looking around other sites I'm not the only one who has been a victim of their incompetence. I'm sure they have 10's of satisfied customers all around the globe, I just wish I'd done more reading first. If you can find the product elsewhere that costs slightly more than they are selling them for, pay the extra, it will save you alot of time.
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So you bought something tomorrow and are still waiting for it?
I think you mean 30/5/12
Sent from my HTC One X

700€? Why u. Didn't buy from expansys, I'm sure they will ship for your country. It's from france
mitas35 said:
in our country they sell the HOX 700 euros so they are poushing us to buy throu ather countrys
i wish one day they will come to there senses and sell things in a more logical prices
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Sent from my HTC One X using xda app-developers app

It's a lottery, do a bit of googleing, there's forums dedicated to pissed off customers.

EclipseX said:
700€? Why u. Didn't buy from expansys, I'm sure they will ship for your country. It's from france
Sent from my HTC One X using xda app-developers app
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becouse i think about possible problems with the device

I've posted on Facebook, Google + and anywhere else I could think of after my recent attempt to get a One X from them.
Web showed stock, blurb said dispatched & delivered in 3 to 8 days. Took my money immediately and then the problems started.
Used Barclaycard fraud department to get my money back while I fought SE for a refund. 13th May to today spookily enough to get my refund.
God knows how many calls & emails...
DO NOT USE THIS COMPANY!!!!
And if you already have, use your card company to get your money back.

Just stop right here. If any manufacture start too sell massively obviously some phones will have problemes like 10%. If you see the most popular phones have problemes.
I've got mine and its a model ht23 without any problemes its the first hox I have and the only.
And with expansys you will have internacional warranty for 2years and houses for support on your country. Trust in expansys!
mitas35 said:
becouse i think about possible problems with the device
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Sent from my HTC One X using xda app-developers app

EclipseX said:
Just stop right here. If any manufacture start too sell massively obviously some phones will have problemes like 10%. If you see the most popular phones have problemes.
I've got mine and its a model ht23 without any problemes its the first hox I have and the only.
And with expansys you will have internacional warranty for 2years and houses for support on your country. Trust in expansys!
Sent from my HTC One X using xda app-developers app
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hmm and what about oll these negative posts??

I did indeed NerdGuy, sorry! But working with Simply Electronics the months just seem to blend into each other it takes that long. I was told today that my refund will be with me within 7 days, I'm neither holding my breath nor stopping the daily emails, after 27 days of asking I fail to believe they'll pull their finger out any time soon.

I learnt the hard way also over a month to get my 500$ back. Since then anything expensive I buy in person regardless if it's $100 cheaper online.
Sent from my HTC One X using xda premium

Unreal customer service: "Flygrip" pretty much rocks.

Two days ago, I ordered a couple of these: http://goo.gl/9PSGA, and even paid an extra 25 bucks for overnight shipping because I have this certain instant gratification issue I can't seem to shake...
Anyway, I got a tracking number but noticed it was only being shipped First Class ground, which meant a 2-5 day arrival. Obviously, they made a mistake, and I was a little upset about waiting after paying more for shipping than the cost of the actual product.
So, I went ahead and emailed them this morning at 10 a.m. about the issue.
Thirty minutes later, my phone rang with an area code I wasn't familiar with.
It was a dude named "Michael" calling from Flygrip.
He began by telling me that their shipping department had, in fact, dropped the ball, and apologized up front for that.
But, he also told me that he had just personally just driven over a replacement of my entire order over to FedEx to make sure I get them first thing tomorrow morning (FedEx wasn't the original shipper; it was USPS, and those are still coming).
I was pretty blown away by the quick, personal response, but not nearly as blown away as I was a little later, after I happened to re-watch one of their other videos.
That "dude" Michael?
Yeah, he was only the owner AND founder of the company, and had taken time out of his day to personally take care of my little issue.
I was doubly impressed again, to say the least.
Now, I'm just really looking forward to getting these and trying them out, (I got one for my SGSIII, and one for my Evo4gLTE.), and also wanted to ask:
Does anyone else use the "Flygrip"?
If so, how do you like it?
Or, does anyone else have a similar awesome customer service story concerning your Android devices?
Sent from my SPH-L710 using Tapatalk 2
edit: Just noticed QBKING77 already made a review video of these things :
http://goo.gl/NM5Kv

whoa. that's awesome though. important to see a business that dedicated to satisfying customers. made me even more likeable to buying myself one.

im just getting into car sales and this is one of the most important ways to make the customer feel appreciated and will give them the desire to purchase from the company again. its a win win for the business because 1. you're satisfying the customer and 2. you're building your reputation. What you did with this thread was just show how good of a company they are and subconsciously referred us to buy from them. I know I will purchase from them. Excellent customer service goes a long way.

QBKing77 loves the flygrip
http://youtu.be/mWIafpPjNw4

I would like to personalize one with a picture or logo like seen in the video below. But I don't see the option on their website. Are they no longer doing this?
- video from their website: http://flygrip.com/pg/create/

I just ordered one for my phone. I'm excited to see how this works.
Here's a review I found for it.
http://www.youtube.com/watch?v=EKNUkB9N1Yg&feature=colike

yourbrotherrex said:
Two days ago, I ordered a couple of these: http://goo.gl/9PSGA, and even paid an extra 25 bucks for overnight shipping
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You paid almost $100 for two of those w/ shipping? You better have gotten great customer service!!!

vw671 said:
You paid almost $100 for two of those w/ shipping? You better have gotten great customer service!!!
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Click to collapse
Well, it was more like $70 altogether,but now that I've used them, I hafta say they were quite the bargain. My only problem now is that I want one for every device I own.
Sent from my SPH-L710 using Tapatalk 2

My 10th replacement phone.

Ok,
I just to share my pain with you guys. I keep reading you guys on the HOX update thread. I reckon by the time I get a phone without fault, it'll come with Jellybean straight out of the box.
I'm with Carphone Warehouse.
They are brilliant at arranging a swap. But, not so good at sending me a working phone it seems. I'll spare you the details about the issues, but they have all been genuine.
Spoke to a manager today, who said to send the phone to their office, and they will have a look at it. And they will inspect my replacement before they send it out.
However, I'm on the second month of my new contract now, and it's basically 2 months without the phone I ordered. I don't see the point in kicking off over the phone, as most of the time, they don't really have the authority to do much. Plus, it's no good for the blood pressure if you end up arguing with a jerk.
Far better to take your time and write a letter to head office, spelling out all the issues, the timeline and what you want as a resolution. And then sleep on it. Edit it, and sleep on it again before sending it.
If you were me, what would you ask them for? (apart from a working phone, but hopefully that is in the bag if they truly are going to inspect it)
I don't mind stupid comments as long as you give a sensible one as well. I could do with some light relief.

If you were me, what would you ask them for?
a galaxy s3 and be done with it, flawless first time
oh and it being a better phone will be a bonus to
it took me 3 one x's to get a decent one, gave that to the missus and got a gs3, its a much better phone

Your 2 months line rental back at a minimum
Sent from my VegaComb using XDA Premium HD app

If you just want a phone ask if you can swap for a gs3(I had this option and didn't go for it because I don't find the gs3 better than the one x). If you still want a one x, let then let you pick it up in-store, maybe let you into the store room and puck the box personally. Even say if you can get the one x+ for free when it comes out
Sent from my HTC One X using xda premium

oliseo said:
Ok,
I just to share my pain with you guys. I keep reading you guys on the HOX update thread. I reckon by the time I get a phone without fault, it'll come with Jellybean straight out of the box.
I'm with Carphone Warehouse.
They are brilliant at arranging a swap. But, not so good at sending me a working phone it seems. I'll spare you the details about the issues, but they have all been genuine.
Spoke to a manager today, who said to send the phone to their office, and they will have a look at it. And they will inspect my replacement before they send it out.
However, I'm on the second month of my new contract now, and it's basically 2 months without the phone I ordered. I don't see the point in kicking off over the phone, as most of the time, they don't really have the authority to do much. Plus, it's no good for the blood pressure if you end up arguing with a jerk.
Far better to take your time and write a letter to head office, spelling out all the issues, the timeline and what you want as a resolution. And then sleep on it. Edit it, and sleep on it again before sending it.
If you were me, what would you ask them for? (apart from a working phone, but hopefully that is in the bag if they truly are going to inspect it)
I don't mind stupid comments as long as you give a sensible one as well. I could do with some light relief.
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Click to collapse
I would wonder why I wouldn't ask for a different phone after the third or fourth time.
Edit: Just pulled up reviews for CPW. They kinda suck if you look at their reviews. Perhaps it's not the phone, but who you've gotten 10 phones from.

apallohadas said:
I would wonder why I wouldn't ask for a different phone after the third or fourth time.
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Click to collapse
Yes, they did offer me the SG3.
I don't like the screen. Nor the dialler. Or the design.
As for why I different ask for a different phone.
Kind of like those situations where you're waiting for a bus. And you've been waiting that long, you could have walked, but didn't, because you knew the next one would be here in a minute.
I've spoken to them, and if they don't send me out a working phone, without flaws, then I will be getting an SG3.
(but then, whose to say I won't have the same issues with the SG3!! I might just be one of those really unlucky SOB's...)
I mean, given probability, you would have thought that by the 8th one, I would have got a working one.
What I don't want to do, is end up over on the SG3 forum, with the same title, except it saying
My 10th replacement SG3.
And 4 months into my contract.
Yes, you're right. Definitely the 2 months line rental.

You have my sympathy, it took me 4 replacements on the 3 network to get a usable phone and I thought I had it bad, you're doing well not to lose it, sounds like Carphone Warehoue are being decent at least with swapping them out each time rather than a repair.
Then again, with 3 i'm still on 1.28 with bugs galore so it's still not 100%. I would definitely be asking for the 2 months back as you haven't had the benefit of the service you're paying for. I really would have thought HTC would have these problems sorted by now, I'm very surprised.
I would probably at this point even ask for a refund, hold out a month or two and maybe either try again or opt for another phone if something else you fancied came along.
If they are going to check out the new replacement first, maybe give them this chance and then consider your options. Good luck!

@Op,
10 new replacements in 2 months does make me think your story is crap, that's how I see it.

Laurentius26 said:
@Op,
10 new replacements in 2 months does make me think your story is crap, that's how I see it.
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I'd have gone through two. Maybe three. But ten? Unless there was a bad run and CPW got all of them the odds of getting that many defective devices in a row are astronomical. Early in the launch when the One X was at its worst the "perfect vs. non-perfect poll" showed 70% declared perfect by their owners. Out of ten that's seven that were fault free. OP, you seem to have bad karma with the One X. I'd suggest not tempting the gods any longer and finding a substitute.

I also say total crap,
Carphone warehouse wouldn't even replace it 10 times, they would have offered a different phone or scrapped the contract long before now.
I've had one HOX, (release day 5th april)
The one I'm using now is the same phone, it's faultless.
Oh, and I got it from Carphone Warehouse.
Sent from my HTC One X using Tapatalk 2

Laurentius26 said:
@Op,
10 new replacements in 2 months does make me think your story is crap, that's how I see it.
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Click to collapse
So true :good:
Op hasn't mentioned what the "fault or flaw" is that he has experienced. Utter Bull crap if you ask me.
I feel so sorry for htc...because of these people that send their phones back for a creaking screen or flashing lcd's bla bla bla. It is breaking htc to the point of needing a bail-out from the Taiwanese Banks!
I've owned my One X since May and experienced all of the bugs that have been discussed in these forums but I never gave up on her, she's been wonderful to me. Luckily I don't have any hardware defects and accept that she is what she is a hot & sexy and occasionally sometimes difficult to be with. But I love my One X to the end.
Sorry for the rant but really come on 10 returns?? Why didn't you switch service providers after the 3rd return? And next time tell us what flaw's you were experiencing other wise we'll just think you're talking utter crap...end

Well I have just received my fifth replacement (First four because of GPS issues), and this one I found, to my dismay, has a faulty touch screen. I.e. the top third of the screen doesn't register any touch, and I can't drag notification bar down, or search for apps in Play Store etc etc.
This one was FROM HTC.... ugh

Wow 10 replacements does sound bad indeed. Maybe you are just to picky, or they keep sending you the same phone
i got mine since it came out. The only problem with it is the creacking on the left side. It does seem annoying sometimes but not enough to start bugging htc or complain about sh*t quality. I love my phone as it is. Theres nothing perfect in this world

tadas_max said:
Wow 10 replacements does sound bad indeed. Maybe you are just to picky, or they keep sending you the same phone
i got mine since it came out. The only problem with it is the creacking on the left side. It does seem annoying sometimes but not enough to start bugging htc or complain about sh*t quality. I love my phone as it is. Theres nothing perfect in this world
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Yea mine also seems to have that issue and the light leak at the bottom on a black screen, but it's not enough for me to send it back. I only had one issue with the phone after I got it and that was a faulty SIM card, but my Service provider, MTN Just swapped it the next day. I love my phone and am running JB ROM now. it makes all the difference. 10 swaps seems like a picky user or you must have been a terrible person in your previous life.

Maximus78 said:
So true :good:
Op hasn't mentioned what the "fault or flaw" is that he has experienced. Utter Bull crap if you ask me.
I feel so sorry for htc...because of these people that send their phones back for a creaking screen or flashing lcd's bla bla bla. It is breaking htc to the point of needing a bail-out from the Taiwanese Banks!
I've owned my One X since May and experienced all of the bugs that have been discussed in these forums but I never gave up on her, she's been wonderful to me. Luckily I don't have any hardware defects and accept that she is what she is a hot & sexy and occasionally sometimes difficult to be with. But I love my One X to the end.
Sorry for the rant but really come on 10 returns?? Why didn't you switch service providers after the 3rd return? And next time tell us what flaw's you were experiencing other wise we'll just think you're talking utter crap...end
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Click to collapse
Well just so you know HTC/retailers/carriers dont just keep the returned phones. They resell them to other customers in different manners depending on how honest the party is. HTC is having financial problems because people just dont buy their phones to begin with. I just started working at a phone store and the people there push the SGS3 like crazy and customers just ask about IP4S )
And just because you like the ideal design/ concept/ the brand doesnt make the messy production acceptable. Idk about other major Android phone releases, but I've seen so many people who had to swap A COUPLE OF times just to get a decent one. That was a bit shocking. And I've seen people who claimed to have a perfect handset in the beginning now have issues with the wifi-antenna. SO just a reminder for those of you HTC police, before chastising the disgruntled customers, think about karma. Your perfect phones may be the next one in the line to be sent back to customer service and I'll be eagerly waiting for the story about your experience with HTC repair, especially those you that live in the UK.
PS: Just to say preemptively that Im not a Samsung/ Apple/ Sony fan boy. HTC is still my most favourite Android manufacturer but that doesnt mean I need to suck up to their horrendous quality control.

i call bull **** 10 phones u are either the unluckiest person alive or your trolling

Please, I wanna c a picture of ur face. Please.
Enviado desde mi HTC One X

@ averygagaanroid I totally agree with you.
My personal experience with htc thus far has been exceptional and the three gorgeous phone's I've owned from them in the last 5-6 years have been a Hero, Desire and One X and yes a have found bugs but I was patient enough and now I still have these perfect working phone's now.
I only hope that htc pull's through these hard times and comes out stronger because I will be buying my next phone from htc in the next 18 months.
What network are you working for?

Maximus78 said:
@ averygagaanroid I totally agree with you.
My personal experience with htc thus far has been exceptional and the three gorgeous phone's I've owned from them in the last 5-6 years have been a Hero, Desire and One X and yes a have found bugs but I was patient enough and now I still have these perfect working phone's now.
I only hope that htc pull's through these hard times and comes out stronger because I will be buying my next phone from htc in the next 18 months.
What network are you working for?
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Click to collapse
Optus and Virgin in Australia.

i work at CPW, please P/M me a customer number or transaction number for any of the 10 exchanges so that i can confirm/refute your claims for all these fine people