Develop Bugs

[Q] evo wont boot and RUU fails with error

I tried one of the rooting processes today and it didn't work. Now when I turn my Evo on it goes no further than the white HTC screen that you get when you turn it on. When I try to run the RUU it gets a connection error and won't go through. Can someone please help?

Robes1 said:
I tried one of the rooting processes today and it didn't work. Now when I turn my Evo on it goes no further than the white HTC screen that you get when you turn it on. When I try to run the RUU it gets a connection error and won't go through. Can someone please help?
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Click to collapse
If you pull the battery can you get to the bootloader screen? (hold volume down and power button when turning on)

You should be able to do what Greenfieldan suggests. It is possible to work through this issue, so don't fear but it make take a few tries.

Greenfieldan said:
If you pull the battery can you get to the bootloader screen? (hold volume down and power button when turning on)
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Click to collapse
once I get to this screen how do I get the RUU to connect to the phone? I've tried it several times from this screen and nothing is working.

Robes1 said:
once I get to this screen how do I get the RUU to connect to the phone? I've tried it several times from this screen and nothing is working.
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Click to collapse
Thread stalking is fun, I see which thread you are reading, but you may have to reset you phone.
Do you either:
Have a recovery installed (if you aren't sure, then you may not)
have a PCIMG36 on the root of your sdcard, (if you aren't sure then you may not)

Robes1 said:
once I get to this screen how do I get the RUU to connect to the phone? I've tried it several times from this screen and nothing is working.
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Click to collapse
Go in to fastboot and you should see something toward the top that says "FASTBOOT USB", once there run the RUU

SnoopDawg said:
Thread stalking is fun, I see which thread you are reading, but you may have to reset you phone.
Do you either:
Have a recovery installed (if you aren't sure, then you may not)
have a PCIMG36 on the root of your sdcard, (if you aren't sure then you may not)
Click to expand...
Click to collapse
I have a pc36img file on the root of my sd card. It says that it can't open it when i select flash zip from sd card.

Just download the actual ruu from http://forum.xda-developers.com/showthread.php?t=884060. It will be one of the .exe files same version of you had on the phone will prolly work best. Then do what xhausx said and run the ruu file once there. Thanks xhausx btw cause i was confused too.

aclearersky said:
Just download the actual ruu from http://forum.xda-developers.com/showthread.php?t=884060. It will be one of the .exe files same version of you had on the phone will prolly work best. Then do what xhausx said and run the ruu file once there. Thanks xhausx btw cause i was confused too.
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Click to collapse
or download an unrooted version of your software in pc36img.zip format and boot into the bootloader and it will restore your phone to stock if you cant run any ruu

Need Help
I know this is an old thread, but I'm working on an old phone. Hopefully some of you guys are still following this.
My father has an EVO 3D that showed up one day stuck on the white HTC screen. The only remedy was to pull the battery. I thought it would be no big deal to just go into the boot menu and either try and run recovery, or at worst do a factory reset. Both of these options failed. I even made a few attempts at trying from the SD card with a ROM or two. So I downloaded the RUU direct from HTC thinking that would finally take care of the problem. But after connecting up in FASTBOOT mode and running the RUU, it eventually fails when the update gets to the point that it's supposed to restart the phone in bootloader mode. Because at that point the phone just restarts to the white HTC logo again, and the software times out telling me that it can't connect to the device. Any help here other than passing me a trash can Thanks in advance!

[Q] HTC EVO SHUTS OFF AND LIGHT BLINKs

hey guys i am having an issue with my gf new evo i bought from craigslist and i am hoping its something software based so i can fix it....so here is the details....
My gf recently lost her evo and no insurance so i went on to craigslist to buy one so when i get the phone it looks nice...legit you know....so anyways i get home and get to craking....so when i started first thing i did was opened the recovery and to my suprise the evo S-off and i was like wahhhttt....anyways so i proceded to rooting it with UnrEVOked and did everthing great so i decided to flash the old rom she had on her old phone cause she liked it so i did and short story long got her phone back to normal...until recently the phonw will randomly reboot when were using it with phone calls or NAV or just music or to many things at once and full battery and will reboot try to turn on then ....IT VIBRATES 4...5 times and shuts off and the LED blinks green every second.....the only way i could turn it on is taking the batter off for a few minutes then reinserting batter and BOOM back on like nothing happend....so i need so help please....did a full wipe of everything and reinstalled rom and nothing....OHHH and it came with stock batter and two non stock!!... PLEASE HELP SHES NAGGING TO MUCH LOL

I don't know for sure but I've read that changing your kernel might fix it
Sent from my PC36100 using XDA App

KaL-EL3038 said:
hey guys i am having an issue with my gf new evo i bought from craigslist and i am hoping its something software based so i can fix it....so here is the details....
My gf recently lost her evo and no insurance so i went on to craigslist to buy one so when i get the phone it looks nice...legit you know....so anyways i get home and get to craking....so when i started first thing i did was opened the recovery and to my suprise the evo S-off and i was like wahhhttt....anyways so i proceded to rooting it with UnrEVOked and did everthing great so i decided to flash the old rom she had on her old phone cause she liked it so i did and short story long got her phone back to normal...until recently the phonw will randomly reboot when were using it with phone calls or NAV or just music or to many things at once and full battery and will reboot try to turn on then ....IT VIBRATES 4...5 times and shuts off and the LED blinks green every second.....the only way i could turn it on is taking the batter off for a few minutes then reinserting batter and BOOM back on like nothing happend....so i need so help please....did a full wipe of everything and reinstalled rom and nothing....OHHH and it came with stock batter and two non stock!!... PLEASE HELP SHES NAGGING TO MUCH LOL
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Click to collapse
Hmm. Any time I ever see anyone reporting what you're describing, I've never seen a solution. What I would try though, is to unroot it, by turning S back to On, and then running an RUU. See if it will run stable while on a stock ROM. If so, try rooting again. If it is still doing the same thing after running RUU, with S on, I would take it Sprint. The phone is still under warranty, and if it turns out to be hardware related, you should be able to have Sprint do something for you.
RUU: http://forum.xda-developers.com/showthread.php?t=884060&highlight=hboot-0.97+ruu
I also attatched the Unrevoked S on tool. Flash the Unrevoked S on tool in recovery. Confirm that S is on. (what bootloader are you on? If its the Eng .76 bootloader, you don't need the S on tool, in which case you'd just run the RUU). Once S is on, run the RUU, to flash you back to stock. You want to run the RUU that matches your bootloader version, software version, and radio versions the closest. That will take you back to stock, and then you can see how the phone performs.
And it kind of sounds like the phone may have had some issues before. It was obviously rooted, since it was already S off when you purchased it. Who knows what type of issues it had prior to you obtaining it..

Thanks so much!!!
k2buckley said:
Hmm. Any time I ever see anyone reporting what you're describing, I've never seen a solution. What I would try though, is to unroot it, by turning S back to On, and then running an RUU. See if it will run stable while on a stock ROM. If so, try rooting again. If it is still doing the same thing after running RUU, with S on, I would take it Sprint. The phone is still under warranty, and if it turns out to be hardware related, you should be able to have Sprint do something for you.
RUU: http://forum.xda-developers.com/showthread.php?t=884060&highlight=hboot-0.97+ruu
I also attatched the Unrevoked S on tool. Flash the Unrevoked S on tool in recovery. Confirm that S is on. (what bootloader are you on? If its the Eng .76 bootloader, you don't need the S on tool, in which case you'd just run the RUU). Once S is on, run the RUU, to flash you back to stock. You want to run the RUU that matches your bootloader version, software version, and radio versions the closest. That will take you back to stock, and then you can see how the phone performs.
And it kind of sounds like the phone may have had some issues before. It was obviously rooted, since it was already S off when you purchased it. Who knows what type of issues it had prior to you obtaining it..
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Click to collapse
Mohawka said:
I don't know for sure but I've read that changing your kernel might fix it
Sent from my PC36100 using XDA App
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Click to collapse
ok well thanks so much for your guys help...i take it there has been many reports before regarding this i was thinking it was the BATTERYS and my second gues was the kernel lol hahah so ill try the kernel first if you think that will help k2buckley and then ill will go all out i am not sure which booatloader i have cause i am using wifi tether to write this but as soon as i found out ill report back and again thanks so much

KaL-EL3038 said:
ok well thanks so much for your guys help...i take it there has been many reports before regarding this i was thinking it was the BATTERYS and my second gues was the kernel lol hahah so ill try the kernel first if you think that will help k2buckley and then ill will go all out i am not sure which booatloader i have cause i am using wifi tether to write this but as soon as i found out ill report back and again thanks so much
Click to expand...
Click to collapse
I don't suspect that changing the kernel will have any affect on your situation. Sometimes a kernel can cause the phone to reboot, but your phone isn't just rebooting. I believe that the 5 vibrates, followed by a black screen and a blinking led, means that the phone is pushing itself into diagnositc mode, for whatever reason. I am not sure what causes this. The only way to get out is to pull the battery out, and i believe you need to eithe be sure you're usb cable is unplugged (or is it be sure that it's plugged in..... I don't recall) Then reboot. Sorry I don't remember the exact specifics, as I've never had to do it, but I've seen it mentioned around here. If you search xHausx's posts, I know he has given instructions on how to attempt recovering from that situation a few times, but I don't usually see it successful, and people end up attempting to run an RUU, if you can keep the phone on long enough. If you do resort to running the RUU, I'd try running it from fastboot mode, which you select from the bootloader.

thanks again
k2buckley said:
I don't suspect that changing the kernel will have any affect on your situation. Sometimes a kernel can cause the phone to reboot, but your phone isn't just rebooting. I believe that the 5 vibrates, followed by a black screen and a blinking led, means that the phone is pushing itself into diagnositc mode, for whatever reason. I am not sure what causes this. The only way to get out is to pull the battery out, and i believe you need to eithe be sure you're usb cable is unplugged (or is it be sure that it's plugged in..... I don't recall) Then reboot. Sorry I don't remember the exact specifics, as I've never had to do it, but I've seen it mentioned around here. If you search xHausx's posts, I know he has given instructions on how to attempt recovering from that situation a few times, but I don't usually see it successful, and people end up attempting to run an RUU, if you can keep the phone on long enough. If you do resort to running the RUU, I'd try running it from fastboot mode, which you select from the bootloader.
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thanks alot man i gladly appreciate it i see there is other threads going on about this some all which are somewhat the same and some that are exactly the same i am experiencing....so i will take the RUU as my last step if that does not work what else can i do....insurance claim right??? oh and i am having dificulty on choosing the right pcimg or ruu ive never had to do this before so i dont know which one to chosse out of all the ones in the thread you posted?

KaL-EL3038 said:
thanks alot man i gladly appreciate it i see there is other threads going on about this some all which are somewhat the same and some that are exactly the same i am experiencing....so i will take the RUU as my last step if that does not work what else can i do....insurance claim right??? oh and i am having dificulty on choosing the right pcimg or ruu ive never had to do this before so i dont know which one to chosse out of all the ones in the thread you posted?
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Click to collapse
You said you can still get to the OS for a limited amount of time right? See if you can get to menu>settings>about phone>software information. Get all the info there, (PRI, Baseband/radio, Software version (3.70? 3.30?, etc) Just record everything on that page down. Then boot to your bootloader. What's the hboot version? (2.02, 2.10, .97, .93, .76, etc etc.) Report back with that info. Most likely though, you'll need to run the most recent one (first on the page in that thread I sent you, which is 3.70 software)

k2buckley said:
You said you can still get to the OS for a limited amount of time right? See if you can get to menu>settings>about phone>software information. Get all the info there, (PRI, Baseband/radio, Software version (3.70? 3.30?, etc) Just record everything on that page down. Then boot to your bootloader. What's the hboot version? (2.02, 2.10, .97, .93, .76, etc etc.) Report back with that info. Most likely though, you'll need to run the most recent one (first on the page in that thread I sent you, which is 3.70 software)
Click to expand...
Click to collapse
yeah u see i am able to keep the phone one for a while....like example yesterday i was using it to tether to my PS3 no problem but when i open like a new app or sometimes even a phone call it reboots at first i thought it was like the batteries were over heating but now that ive seen this happen to other people i see that not the case...so back to the point here is the info
Baseband-2.15.00.11.19
kernel-2.6.32.17 -gee557fd/[email protected]#15
build- Myns TwoPointTwo rls5
Software Version-3.70.651.1
Webkit-3.1
PRI version-1.90_003
PRL version-60677
Hardware version-0003
HBOOT-0.93.0000
Radio-2.15.00.11.19
and there you go that all i need to get right?

KaL-EL3038 said:
yeah u see i am able to keep the phone one for a while....like example yesterday i was using it to tether to my PS3 no problem but when i open like a new app or sometimes even a phone call it reboots at first i thought it was like the batteries were over heating but now that ive seen this happen to other people i see that not the case...so back to the point here is the info
Baseband-2.15.00.11.19
kernel-2.6.32.17 -gee557fd/[email protected]-2#15
build- Myns TwoPointTwo rls5
Software Version-3.70.651.1
Webkit-3.1
PRI version-1.90_003
PRL version-60677
Hardware version-0003
HBOOT-0.93.0000
Radio-2.15.00.11.19
and there you go that all i need to get right?
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Click to collapse
Yup. That's all. Your software and radios are the latest, but your hboot isn't. I would try the newest 3.70 RUU first. If that gives you any trouble, try the 3.30 RUU, or even 3.29. Its just because your hboot is older that I'm not a hundred percent sure.
Sent from my PC36100 using XDA App

k2buckley said:
Yup. That's all. Your software and radios are the latest, but your hboot isn't. I would try the newest 3.70 RUU first. If that gives you any trouble, try the 3.30 RUU, or even 3.29. Its just because your hboot is older that I'm not a hundred percent sure.
Sent from my PC36100 using XDA App
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Click to collapse
so do i just download the RUU and not the pcimg??? or both??

KaL-EL3038 said:
so do i just download the RUU and not the pcimg??? or both??
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Click to collapse
Either one you want. They are two separate methods of running the RUU. If you download the actual RUU, it's a .exe that runs from your computer, while the phone is plugged in Via USB. You need HTC Sync installed to run the RUU.
PC36IMG, is a file that you put on your sd card, and then boot to your bootloader. If the PC36IMG is on the main directory of your sd card, and it's named exactly PC36IMG, then when you boot to the bootloader, it will prompt you to update after a few seconds. Just wait for it to ask, then select volume up to say yes. That will then run the 'ruu' from your phone. Either method will acheive the exact same results. Personally, I think it's easier to use the PC36IMG, but they are both easy to do.

k2buckley said:
Either one you want. They are two separate methods of running the RUU. If you download the actual RUU, it's a .exe that runs from your computer, while the phone is plugged in Via USB. You need HTC Sync installed to run the RUU.
PC36IMG, is a file that you put on your sd card, and then boot to your bootloader. If the PC36IMG is on the main directory of your sd card, and it's named exactly PC36IMG, then when you boot to the bootloader, it was prompt you to update after a few seconds. Just wait for it to ask, then select volume up to say yes. That will then run the 'ruu' from your phone. Either method will acheive the exact same results. Personally, I think it's easier to use the PC36IMG, but they are both easy to do.
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Click to collapse
yeah i think i will personally use the pc36img cause i dont want to mess with HTC sync i heard its a pain in the butt!! lol and thanks man i will report back to see what happends ok!

KaL-EL3038 said:
yeah i think i will personally use the pc36img cause i dont want to mess with HTC sync i heard its a pain in the butt!! lol and thanks man i will report back to see what happends ok!
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Click to collapse
cool, sounds good. And just don't forget to turn it back to S on, by flashing the unrevoked s on tool, before you run the RUU(or PC36IMG). Good luck with it!

k2buckley said:
cool, sounds good. And just don't forget to turn it back to S on, by flashing the unrevoked s on tool, before you run the RUU(or PC36IMG). Good luck with it!
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Click to collapse
ohhhh snap thanks man luckly i came back and read this also am i suppose to unzip the pcimg on to the root of my sdcard?

KaL-EL3038 said:
ohhhh snap thanks man luckly i came back and read this also am i suppose to unzip the pcimg on to the root of my sdcard?
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Click to collapse
No, just leave it as is, unzipped. Boot into the bootloader, let it scan, then apply the update and reboot, you'll be all set.

KaL-EL3038 said:
ohhhh snap thanks man luckly i came back and read this also am i suppose to unzip the pcimg on to the root of my sdcard?
Click to expand...
Click to collapse
And just to be more clear, you only need to run the Unrevoked S on tool if you have any point used Unrevoked-Forever. If you are on the .76 Eng Bootloader, you don't need to run it, in which case you'd just skip right to running the RUU.
Edit: And as teh roxx said, leave the PC36IMG zipped, and on the main directory of your sd card. Named exactly PC36IMG.

k2buckley said:
And just to be more clear, you only need to run the Unrevoked S on tool if you have any point used Unrevoked-Forever. If you are on the .76 Eng Bootloader, you don't need to run it, in which case you'd just skip right to running the RUU.
Edit: And as teh roxx said, leave the PC36IMG zipped, and on the main directory of your sd card. Named exactly PC36IMG.
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Click to collapse
thanks so much guys i will report back to see if this help ok and i have bootloader .96 so i think i have to run S-On tool..

Aye aye cappy, someone should be around.

Darn itttt
teh roxxorz said:
Aye aye cappy, someone should be around.
Click to expand...
Click to collapse
HUUHHHH ????? lol
KaL-EL3038 said:
thanks so much guys i will report back to see if this help ok and i have bootloader .96 so i think i have to run S-On tool..
Click to expand...
Click to collapse
On another note....Here are my results guys...
well ok first thing i did was format my sd card so i wouldnt run into any problems with that....then i continued to placing the zip file of S-ON tool on to the root of the sdcard Flashed it with clockwork and after it did its handy work i rebooted on to Bootloader and confirmed S-On.....so then i place the PC136img on the root of my sd card and it scanned it and i fallowed what told of me to do....so as soon it was done it asked me to reboot!!so as i clicked up to say yes it rebooted...now here is there the fun begins...when i first rebooted it went into a boot loop of turning on to HTC EVO screen then turning off And HTC EVO screen over and over again so it was turning on and off by itself....so i decided to reflash PC136 IMG all over again cause i thought something went wrong....so it completed everything again i rebooted and this time it did an HTC EVO Screen on and off thing again .....but this time i decided to take out the battery leave it out for a little and put it back on.....and as i was putting it back on i turned it on and this screen with a phone laying down with arrows going in a circle kind of like a recycle came on and stayed on so i took of the battery...and reflashed PC136 IMG again....so then i rebooted again and The darn HTC EVO screen on and off again.....so this time i took out battery again and waited for like five minutes...put it back on and the PHONE LAYING DOWN WITH ARROWS AGAIN CAME ON and i let it sit for a while and phone came on....so i was like YEAHHHHH worked welll after fully charging phone and trying to Repeat the same process i would do to get the PHONE OFF WITH ORANGE LIGHTS FLASHING....well that did not happen.....butttttttt HERE is the new thing it does the same process i would do to make that happen i do it again .....and to my suprise phone still turns off but this time its not PHONE ORANGE LIGHTS.....ITS HTC EVO SCREEN BOOT LOOP.....so now what guys.....

KaL-EL3038 said:
HUUHHHH ????? lol
On another note....Here are my results guys...
well ok first thing i did was format my sd card so i wouldnt run into any problems with that....then i continued to placing the zip file of S-ON tool on to the root of the sdcard Flashed it with clockwork and after it did its handy work i rebooted on to Bootloader and confirmed S-On.....so then i place the PC136img on the root of my sd card and it scanned it and i fallowed what told of me to do....so as soon it was done it asked me to reboot!!so as i clicked up to say yes it rebooted...now here is there the fun begins...when i first rebooted it went into a boot loop of turning on to HTC EVO screen then turning off And HTC EVO screen over and over again so it was turning on and off by itself....so i decided to reflash PC136 IMG all over again cause i thought something went wrong....so it completed everything again i rebooted and this time it did an HTC EVO Screen on and off thing again .....but this time i decided to take out the battery leave it out for a little and put it back on.....and as i was putting it back on i turned it on and this screen with a phone laying down with arrows going in a circle kind of like a recycle came on and stayed on so i took of the battery...and reflashed PC136 IMG again....so then i rebooted again and The darn HTC EVO screen on and off again.....so this time i took out battery again and waited for like five minutes...put it back on and the PHONE LAYING DOWN WITH ARROWS AGAIN CAME ON and i let it sit for a while and phone came on....so i was like YEAHHHHH worked welll after fully charging phone and trying to Repeat the same process i would do to get the PHONE OFF WITH ORANGE LIGHTS FLASHING....well that did not happen.....butttttttt HERE is the new thing it does the same process i would do to make that happen i do it again .....and to my suprise phone still turns off but this time its not PHONE ORANGE LIGHTS.....ITS HTC EVO SCREEN BOOT LOOP.....so now what guys.....
Click to expand...
Click to collapse
When the phone coming on with the arrows comes on, you need to let that finish. That's a part of the process of running the ruu/PC36IMG. When it comes to that screen, let it sit there for a bit (could be a few minutes), and don't pull the battery unless you're positive that it's stuck there.
Also, which RUU are you trying? I forget which one you went with. Perhaps try a different one as well. You may be having trouble due to the wrong RUU. Did you try downloading a different one yet?
Also, remember that there was something wrong with you're phone to begin with. It is entirely possible that there is some sort of hardware problem with it, since it was giving you the black screen with the blinking led before. The important thing here is that you got S on. That way you can at least take it in to Sprint, and not have to worry. Just be sure that if you take it in, to take your SD card out before taking it in, so they don't see any root related stuff on the card.

[Q] Unrooted phone having problems?

Ok I need some help, I unrooted my phone because I had to take into sprint to get a new screen. The problem is this. After unrooting the Evo it constantly reboots itself and on top of that it will not recognize the SD card. Any ideas on how to fix this.

First, being that the phone is no longer rooted, take it to Sprint and have them troubleshoot it. If you don't want to do that, you can try booting into recovery to see if the card will mount there.

dougjamal said:
First, being that the phone is no longer rooted, take it to Sprint and have them troubleshoot it. If you don't want to do that, you can try booting into recovery to see if the card will mount there.
Click to expand...
Click to collapse
If the phone is *properly* unrooted (s-on zip, RUU) there shouldn't be a recovery to boot into.
OP, did you unroot the way I mentioned?
(from... Evo/MIUI/Tapatalk)

plainjane said:
If the phone is *properly* unrooted (s-on zip, RUU) there shouldn't be a recovery to boot into.
OP, did you unroot the way I mentioned?
(from... Evo/MIUI/Tapatalk)
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Click to collapse
I was under the impression that there is a stock recovery.

dougjamal said:
I was under the impression that there is a stock recovery.
Click to expand...
Click to collapse
From what I understand, the stock recovery is no recovery. On a brand new not rooted phone, if you try to go into recovery, you get the black screen with red triangle.
At least that's what I've always heard. The Evo I had before this one was freaking out - it had never been rooted. I went into the bootloader to clear storage and out of curiosity chose recovery afterwards. I got the no recovery screen.
Running the RUU should give you the same result.
(from... Evo/MIUI/Tapatalk)

plainjane said:
From what I understand, the stock recovery is no recovery. On a brand new not rooted phone, if you try to go into recovery, you get the black screen with red triangle.
At least that's what I've always heard. The Evo I had before this one was freaking out - it had never been rooted. I went into the bootloader to clear storage and out of curiosity chose recovery afterwards. I got the no recovery screen.
Running the RUU should give you the same result.
(from... Evo/MIUI/Tapatalk)
Click to expand...
Click to collapse
Oh Okay. Thanks for clearing that up for me. Take care, my friend...

Thanks for the info, I did unroot it the way you mentioned in the thread. And it is unrooted the s zip is on and when I try to get into recovery I do get the red triangle warning. So I guess my best bet is to take it to Sprint. Is there a way to root the phone thru bootloader or do I have to have the phone turned on to root it. As far as the SD card issue any ideas.

killwrath said:
Thanks for the info, I did unroot it the way you mentioned in the thread. And it is unrooted the s zip is on and when I try to get into recovery I do get the red triangle warning. So I guess my best bet is to take it to Sprint. Is there a way to root the phone thru bootloader or do I have to have the phone turned on to root it. As far as the SD card issue any ideas.
Click to expand...
Click to collapse
so you didnt run an RUU? Did you just flash a PC36IMG.zip from the bootloader? The problem with that method is that you dont know what all was in the zip, or if it included everything. Theres a lot of PC36IMG.zip's out there that all serve different purposes. Go download the official RUU on your computer, plug your phone in and boot into fastboot (or just bootloader, not sure), wait for the process to finish, and your phone will be back to stock 100% no matter what. This is what sprint will do to restore a phone, so its official.

Ok one more quick question, how do I get my computer to recognize my phone after I plug it in. I found the official RUU and when I plugged my phone in and booted to bootloader the computer did not find it. As a result running the RUU did nothing. I went thru all the warning screens and then when it was searching for the phone and then gave me a warning that no phone was connected. So if I could get the phone connected to the computer then I am sure I can run the RUU and see if that helps. Any ideas?

killwrath said:
Ok one more quick question, how do I get my computer to recognize my phone after I plug it in. I found the official RUU and when I plugged my phone in and booted to bootloader the computer did not find it. As a result running the RUU did nothing. I went thru all the warning screens and then when it was searching for the phone and then gave me a warning that no phone was connected. So if I could get the phone connected to the computer then I am sure I can run the RUU and see if that helps. Any ideas?
Click to expand...
Click to collapse
check my guide have a link to the ruu you need just place it PC36IMG.ZIP on SD card and run get into boot loader mode and there you go.

Ok the phone wins. It is going back to sprint to see what they can do. All of your suggestions have been great, thanks for them. I just cant get the computer to recognize the phone when its plugged in. And the phone cant detect the SD card even in bootloader. And it will only charge when its is turned off. DAMN YOU TECHNOLOGY!!! hahahaha
Again thanks a ton for all your help. Warms the heart to know there are lots of fellow phone hackers willing to help out.

First thing is Thank You Everyone for all your help and suggestions.
Here is the update. The phone won and I had to take it to Sprint. And much to my suprise and honestly relief, they could not get the software reinstalled, it was stuck in a boot cycle is what they said. Ok if you say so. So they are going to send me a new phone. WOO HOO!!!!!
Thanks again for everything. Guess I get to try out Auto Root this time.
Yeah Rooting.

EVO 4G stuck at htc 4g splash screen - I searched for 2 days!!!

Hey guy's, well first off I just want to say I'm a big fan of android and especially xda-developers and all the helpful people on this site. I'm having a pretty big issue, one that I searched for a solution for 2 days now using the search function on here as well as google and many others available and I'm in a corner. I have an EVO 4G I bought from someone off craigslist and everything was fine for 3 weeks then 3 days ago the phone died and i plugged it in with no led light showing the charging status. I thought perhaps it was a bad battery so I bought another battery and with the little life the new battery has it turned on and got stuck on the HTC EVO 4G splash screen.
So I pulled the battery out and re-installed and booted into the bootloader menu only to find out more bad news. When I try to boot into recovery from the bootloader menu it goes to the HTC EVO 4G splash screen and stays there forever. I have tried to clear storage, in which it clears and says everything is ok reboots into the HTC EVO 4G splash screen and gets stuck again, So I'm really concerned now and I cant find a solution anywhere I've tried several different methods to flash amon RA recovery, I downloaded the zip file and changed the name accordingly so the bootloader menu would automatically recognize it and it said installed successfully but still to no avail, and I do not believe I am able to manually flash another recovery method because I cannot get into usb debuggine mode from the phone so I'm not sure how adb would even begin to recognise the phone.......... someone for love of all things fancy please help me!!!! I'm struggling!!! lol

Also this is what appears on my bootloader menu:
supersonic EVT2-3 SHIP S-OFF
HBOOT-2.02.0000
MICROP-041f
TOUCH PANEL-ATMELC03_16ac
RADIO-2.15.00.09.01

If u can boot into recovery u can mount SD card to put a new rom on it. Wipe everything except ur SD card n flash new rom
Sentt from mmy pockett

{ParanoiA} said:
If u can boot into recovery u can mount SD card to put a new rom on it. Wipe everything except ur SD card n flash new rom
Sentt from mmy pockett
Click to expand...
Click to collapse
I cannot boot into recovery

If you have a card reader,you should be able to download a Rom,put it in the root of your sd card,rename it pc36img.zip,put it back in your phone and flash it through the bootloader.
Sent from my PC36100 using XDA App

BrianBusby2038 said:
If you have a card reader,you should be able to download a Rom,put it in the root of your sd card,rename it pc36img.zip,put it back in your phone and flash it through the bootloader.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I have already attempted this method twice but I'll give it another shot

Try running RUU update. Download here:
OTA 3.70
http://www.megaupload.com/?d=86NCAM22
Link grabbed from PPCGEEKS user KarlE
this will revert you back to android 2.2, but this should fix your problem.

munesh23 said:
Try running RUU update. Download here:
OTA 3.70
Link grabbed from PPCGEEKS user KarlE
this will revert you back to android 2.2, but this should fix your problem.
Click to expand...
Click to collapse
Ok thanks I'll give it a shot any chance you could tell me the best way to apply the RUU update? name change to PC23IMG??

STRteg said:
Ok thanks I'll give it a shot any chance you could tell me the best way to apply the RUU update? name change to PC23IMG??
Click to expand...
Click to collapse
all you have to do is download that file and execute it in windows then just follow the instructions.

munesh23 said:
all you have to do is download that file and execute it in windows then just follow the instructions.
Click to expand...
Click to collapse
downloaded the file and executed it in windows and it reboots the phone from bootloader to bootloader again but phone never comes back on...

Do this, in this order...
Charge battery to full (since there's no way for you to tell how much charge there is you might as well be sure it's full...)
Boot to Bootloader
Select FASTBOOT with volume up/down
Press Power button to go into FASTBOOT
Plug phone in to PC
Run RUU.

Unknownforce said:
Do this, in this order...
Charge battery to full (since there's no way for you to tell how much charge there is you might as well be sure it's full...)
Boot to Bootloader
Select FASTBOOT with volume up/down
Press Power button to go into FASTBOOT
Plug phone in to PC
Run RUU.
Click to expand...
Click to collapse
Hey I tried this method and all was well for the most part and then the executable ruu said that it could not continue because my battery was less than 30% and my phone won't charge for some strange...

STRteg said:
Hey I tried this method and all was well for the most part and then the executable ruu said that it could not continue because my battery was less than 30% and my phone won't charge for some strange...
Click to expand...
Click to collapse
The phone doesn't charge in bootloader, turn the phone off and leave it on the charger when it's OFF until the light goes green, then start over.

Unknownforce said:
The phone doesn't charge in bootloader, turn the phone off and leave it on the charger when it's OFF until the light goes green, then start over.
Click to expand...
Click to collapse
Phone is not charging when it's off or at least there is no led lit up or anything

STRteg said:
Phone is not charging when it's off or at least there is no led lit up or anything
Click to expand...
Click to collapse
Then it's possibly a bad battery or simply a brick now, because if you can't charge it normally, doing anything to get it working again is futile... If you have another battery try that, or if you can take it to a shop and try one of their batteries in it... That's all I can think of doing...

Unknownforce said:
Then it's possibly a bad battery or simply a brick now, because if you can't charge it normally, doing anything to get it working again is futile... If you have another battery try that, or if you can take it to a shop and try one of their batteries in it... That's all I can think of doing...
Click to expand...
Click to collapse
Well I don't think its a complete brick just yet the usb port can't be bad if fastboot reads the pc when connected and vice versa, however I went to frys and bought a universal battery charger and am charging the battery to full right now. I'll let you know something soon thanks for all your help so far.

Ok so I let the battery charge, re-installed and ran the RUU executable file it flashed and installed successfully but is at the same place still gets stuck on htc evo 4g screen

What Rom and kernel were you on when you discovered it at white screen.
Also, did you just find it at the splash screen? or did it random reboot or just not boot?

Zac95 said:
What Rom and kernel were you on when you discovered it at white screen.
Also, did you just find it at the splash screen? or did it random reboot or just not boot?
Click to expand...
Click to collapse
Stock as far as I know and the phone died and when i went to recharge it and discovered the white splash screen

Ok I'm really stuck nothing is working for me the RUU ran and flashed properly just to get back stuck at the htc evo 4g screen again I was reading somewhere else that it needs to read S-ON on bootloader to flash the OTA RUU is this correct? and if so how can I change it with unrevoked if I cant get adb to recognize the device?

Desire un-responsive - Please Help

I've seen a couple of threads such as this with no real solution.
I've been happily using my Desire for months without changing roms or whatever (CM7 and s-off) until last night I opened my Dolphin browser and before it loaded the homepage it froze, totally un-responsive. I took the battery out, and to my horror, it was still totally un-responsive. Wouldn't respond to pressing the power button, pressing volume down+power, charger, or usb.
The battery at the time was about 50%, I've had the battery in and out about 100 times now, trying things like leaving the battery out and then trying again, keeping it on 'charge' for a while and trying to get it booted, with no response at all.
This was until an hour ago, I hopefully tried to boot the phone after the battery, sim and sd card had been out for a while and I got a vibration, and then it hung on the flash screen. I had to remove the battery, then tried to boot again with no response, so I left it a while again, put the battery in and got to the bootloader, thought I'd get into recovery and try a nandroid or something, only when I selected recovery it hung on the slash screen again.
Does anyone have any ideas what this is, or how this could be fixed? Damn I hate not being able to use my previously awesome phone!
I apologise for the long post, I'm just trying to give a good explanation of things. I just couldn't see the problem being my battery, only the day before the problem I was telling my friend how great the battery life on my phone is, and that he should give rooting a go and use CM7, this probably hasn't swayed his decision to root his phone.

stevoh84 said:
I've seen a couple of threads such as this with no real solution.
I've been happily using my Desire for months without changing roms or whatever (CM7 and s-off) until last night I opened my Dolphin browser and before it loaded the homepage it froze, totally un-responsive. I took the battery out, and to my horror, it was still totally un-responsive. Wouldn't respond to pressing the power button, pressing volume down+power, charger, or usb.
The battery at the time was about 50%, I've had the battery in and out about 100 times now, trying things like leaving the battery out and then trying again, keeping it on 'charge' for a while and trying to get it booted, with no response at all.
This was until an hour ago, I hopefully tried to boot the phone after the battery, sim and sd card had been out for a while and I got a vibration, and then it hung on the flash screen. I had to remove the battery, then tried to boot again with no response, so I left it a while again, put the battery in and got to the bootloader, thought I'd get into recovery and try a nandroid or something, only when I selected recovery it hung on the slash screen again.
Does anyone have any ideas what this is, or how this could be fixed? Damn I hate not being able to use my previously awesome phone!
I apologise for the long post, I'm just trying to give a good explanation of things. I just couldn't see the problem being my battery, only the day before the problem I was telling my friend how great the battery life on my phone is, and that he should give rooting a go and use CM7, this probably hasn't swayed his decision to root his phone.
Click to expand...
Click to collapse
did you try rebooting it without sdcard?

If you manage to get it running , try to flash a shipped ROM - it should unroot you and fix any software problems . Try taking it back to your carrier as that sounds more like a hardware problem.

you are stuck on HTC screen are you not? Then this is the exact same situation is it not?
bortak's Troubleshooting Guide said:
S-ON
"I'm S-ON, I can't boot recovery, and my phone doesn't boot "
This is a bit of a worse situation, as you cannot flash system critical parts such as the recovery image and just restore a backup. This unfortunately means that you will lose all of your data when you attempt to fix the phone.
[STEP1]- Make sure that you have a goldcard. If not, create one from the tutorial.
[STEP2]- Battery pull. Hold the BACK button and the POWER button to boot into FASTBOOT mode.
[STEP3]- Download the latest WWE RUU from here
[STEP4]- Run the RUU and wait for completion WARNING: DO NOT, BY ANY CIRCUMSTANCES INTERRUPT THE PROCESS - THIS WILL MORE THAN LIKELY END UP WITH A BRICKED PHONE - NOT EVEN IF GOD HIMSELF TELLS YOU TO DO SO, OR IF THE US PRESIDENT THREATENS YOU WITH THERMO-NUCLEAR WAR
[STEP5]- Once the phone is booted, you are now returned completely to stock. You will need to re-root again, and I'd recommend S-OFF
Click to expand...
Click to collapse
P.S. Remember to read disclaimer on the thread.

kmaq said:
did you try rebooting it without sdcard?
Click to expand...
Click to collapse
I have tried booting without sdcard with no luck.

Walter1115 said:
If you manage to get it running , try to flash a shipped ROM - it should unroot you and fix any software problems . Try taking it back to your carrier as that sounds more like a hardware problem.
Click to expand...
Click to collapse
I would love to try that, only I can't boot the phone at all, not even into recovery.
bortak said:
you are stuck on HTC screen are you not? Then this is the exact same situation is it not?
P.S. Remember to read disclaimer on the thread.
Click to expand...
Click to collapse
I've changed the HTC screen to a Google one, but yes, formally the HTC screen.
I will try and get to the bootloader/fastbootagain, only I have not been able to get to that today. I'm going to download an RUU, and try and flash it, although I'm not sure how if I can't get into recovery? Any help there?

stevoh84 said:
I would love to try that, only I can't boot the phone at all, not even into recovery.
I've changed the HTC screen to a Google one, but yes, formally the HTC screen.
I will try and get to the bootloader/fastbootagain, only I have not been able to get to that today. I'm going to download an RUU, and try and flash it, although I'm not sure how if I can't get into recovery? Any help there?
Click to expand...
Click to collapse
[STEP2]- Battery pull. Hold the BACK button and the POWER button to boot into FASTBOOT mode.
Click to expand...
Click to collapse
you don't need recovery

bortak said:
you don't need recovery
Click to expand...
Click to collapse
Made a noob error there and didn't have the udb plugged in. Got fastboot up, and downloading an RUU, will let you know how I get on, thanks for the help.
Would you advise, running my previous nandroid, once I get up and running again?

stevoh84 said:
Made a noob error there and didn't have the udb plugged in. Got fastboot up, and downloading an RUU, will let you know how I get on, thanks for the help.
Would you advise, running my previous nandroid, once I get up and running again?
Click to expand...
Click to collapse
up to you, doesn't make a difference

Thanks for the help, unfortunately when I got the RUU downloaded and the bootloader downgrader I now can't get the phone into fastboot! Rather gutted, as I could get it there the other day, now I may have to accept defeat!

What happens when you try to get to fastboot mode? How do you do it? Try to boot into hboot, then press power button and you should be in fastboot mode.

stevoh84 said:
Thanks for the help, unfortunately when I got the RUU downloaded and the bootloader downgrader I now can't get the phone into fastboot! Rather gutted, as I could get it there the other day, now I may have to accept defeat!
Click to expand...
Click to collapse
NEVER accept defeat with Android. Try my guide for help.

MatDrOiD said:
What happens when you try to get to fastboot mode? How do you do it? Try to boot into hboot, then press power button and you should be in fastboot mode.
Click to expand...
Click to collapse
I can't get into any sort of boot mode, I've tried leaving it for days and trying the button sequences, I've tried having it plugged in for a day, and then trying, with no luck!
bortak said:
NEVER accept defeat with Android. Try my guide for help.
Click to expand...
Click to collapse
I will have a look, I will try anything really! just need some more ideas....

bortak said:
NEVER accept defeat with Android. Try my guide for help.
Click to expand...
Click to collapse
I may have to accept defeat, but I don't think I will be blaming Android, more than likely a drop of the phone in the past that has taken it's toll or something.
Sadly nothing in the contents of your quite excellent guide jumped out at me as relating to my problem.
But, thanks for helping and your advice.

stevoh84 said:
I may have to accept defeat, but I don't think I will be blaming Android, more than likely a drop of the phone in the past that has taken it's toll or something.
Sadly nothing in the contents of your quite excellent guide jumped out at me as relating to my problem.
But, thanks for helping and your advice.
Click to expand...
Click to collapse
Ahh well that's a shame, get HTC to fix it for you

bortak said:
Ahh well that's a shame, get HTC to fix it for you
Click to expand...
Click to collapse
I have been onto them. The response from HTC was amazing, after detailing in an email my phone is dead, won't respond and won't turn on.
I was told, 'while the phone is on, remove the battery and sim and perform a soft reset, if this fails, perform a factory reset, through settings'
I replied asking them how much it will be for them to fix it, they haven't replied! Maybe they don't do weekend!
So if I send it off to them, are they going to frown upon me for fiddling with the phone and rooting etc?