Develop Bugs

TP2 Music app doesn`t play in track order!

Just been syncing some music to my TP2 and, rather annoyingly, the HTC music player will not play in track number order!!
If I use windows media player, the tracks play in their correct order.
Anyone else seen this - or got a solution??

Are you using .m4a (AAC) files from iTunes? If so, my Touch Pro (raphael) does exactly the same thing. I find it so annoying too. Real shame to hear that HTC still can't even get this one simple thing right. Search the forums, there are various posts about it here and there, though as yet I don't think anyone has worked out a way around the problem - do have a look for yourself though as I gave up searching a few months ago ; )
If you use MP3 files, they will appear in track order...

Come on HTC - this is terrible!
My source music is wma lossless, and the sync process transcodes it into 192K WMA files on the phone.
Can`t believe this is a long standing bug!! V poor!!

just disavble any crappy "transcoding" in activesync - you don't need it.

AlCapone said:
just disavble any crappy "transcoding" in activesync - you don't need it.
Click to expand...
Click to collapse
I cant do that - my source files are *lossless* - that means file sizes of around 40mb per track!!!!

scoob101 said:
Just been syncing some music to my TP2 and, rather annoyingly, the HTC music player will not play in track number order!!
If I use windows media player, the tracks play in their correct order.
Anyone else seen this - or got a solution??
Click to expand...
Click to collapse
I have the same problem. I'm use the same songs from my fuze and the fuze loaded them right

anyone found a fix for this yet?

My source files are also lossless wma and the sync transcodes them to 128kb/s wma and I have spent the last 2 weeks trying to convince some HTC tech support guy that this is actually happening. I'm about ready to pull my hair out, this guy will not admit even the possibility of this happening. He keeps coming up with yet another thing to try or another reason that it is my fault.
I'm OK with the occasional bug in SW. Just as long as the company acknowledges it and works to fix it but when they go to this much trouble to avoid even acknowledging it ...
S

i had been looking for a fix to this issue for a very long time, until i found out that the problem is caused (in my case) by
1) windows media player not saving the track numbers correctly into the files
2) touch flow only looking in the "right" place for the track information, which is not the place where wm player stores it
my solution:
1) download mp3tag (freeware app)
2) put all tracks of album you want to fix into the program
3) select all tracks and re-save the tag information (you don't have to change anything, the program just saves the information that is in the audio file "somewhere" into the right place)
4) place the fixed files on your phone again

easy fix....use coreplayer
I never liked the way WMP or the native media player handled files, etc. Coreplayer has been such a better experience!

Bugs in TouchFlo & missing items

Going from a TyTnII to a Touch Pro 2 a few bug & short comings become obvious in the TouchFlo interface.
Home
The Date is only in US format, it ignores the region settings on the device
The alarm frequently doesn’t go off
The region settings if you change home city around midnight it will show day for original home city as yesterday but not as tomorrow
The calendar only shows today & tomorrow, the is no way to change this to the next 3 – 5 – 7 days
You can’t add tasks or anything else to the list
People
It’s fiddly to thumb through the contacts without accidently selecting one, & the side images are very fiddly
Go to All People find someone, select a number call them, but no answer. Go back to get another number & you have to start all over again, rather than still being on the same contact or even that same place in the list
Messages
It takes too long (5 seconds) for a message to change to read. Sending a contact by 3G it goes as MMS not SMS which it does when working just in Windows 6.1
If it’s a long message you can’t scroll up / down
The tab to enable the predictive 4 words is missing, only being enabled in the registry, possibly related but full querty keeps changing to a numbers only keypad or HKLM\Software\Tegic\eT9\Ime.change CurrentET9Style from 0 to 1
Internet
Once active it doesn’t time out after any time. Hence opening you up to extra data charges & lower battery life
(If you want to stop it auto connecting, just put a user name but now password in the connections setting)
Calendar
No week view
Music
Takes a long time to load
No ABC list at side (as in contacts) with 5GB of music it’s a lot of scrolling
Library only shows those on Device unless you change it in WMP.
Camera
Why isn’t the 5 MP like the touch HD?
Why isn’t the GPS location enabled to start, rather than having to go into the registry
Stocks
I don’t know as I don’t do them
Settings
This looks better in 2.5
Buttons
Only one can be remapped – I use Phone button long hold to get into Windows 6.1
A number of games, while in the game could be remapped for left right turn fire
Software
Record isn’t there – so no more voice memos / call record mid call
Also there wasn’t a radio, but thanks to http://forum.xda-developers.com/showthread.php?t=521356 there is & it even has RDS, but more than 6 memories would be nice.
Even if it has a radio it still needs TMC for the traffic update in the CoPilot 7 GPS
Why when you upgrade 6.0 to 6.1 & I guess to 6.5 the whole device gets wiped, you have to load all the software again and there is no way of keeping scores or levels.
I had a TREO & the software took a normal back up, then apply that to a replacement & you can’t see the difference. Why can’t Windows backup do this?

Voice Recorder & Radio : it all depends on where you get your device. Mine comes with both.
Upgrade ROM wipes everything : that has always been the case with Pocket PC, not just with wm6

Wow, that's a long rant. But a lot of the stuff can be addressed or will be in the next revision of TF3D.
cjatcti said:
The Date is only in US format, it ignores the region settings on the device
Click to expand...
Click to collapse
You can change the date format with Advanced Config tool.
cjatcti said:
The region settings if you change home city around midnight it will show day for original home city as yesterday but not as tomorrow
Click to expand...
Click to collapse
This is a little weak. You're deliberately doing something that a normal person would not normally do just to try to trick the device. I'm not buying this rant.
cjatcti said:
The calendar only shows today & tomorrow, the is no way to change this to the next 3 – 5 – 7 days
Click to expand...
Click to collapse
Really should search for such a common issue.
cjatcti said:
You can’t add tasks or anything else to the list
Click to expand...
Click to collapse
You can use Manila Today.
cjatcti said:
It’s fiddly to thumb through the contacts without accidently selecting one, & the side images are very fiddly
Click to expand...
Click to collapse
This will be fixed with Manila v2.5
cjatcti said:
Go to All People find someone, select a number call them, but no answer. Go back to get another number & you have to start all over again, rather than still being on the same contact or even that same place in the list
Click to expand...
Click to collapse
Use the phone app. IMHO, it's not as flashy but faster to search for a name in the phone app. Just type the person's name either with the dialpad or slideout keyboard.
cjatcti said:
Once active it doesn’t time out after any time. Hence opening you up to extra data charges & lower battery life
Click to expand...
Click to collapse
Opera does time out on me quite a bit. If it takes too long to read from a site, it gives the 500 error timeout. Anyway, you can choose to completely kill Opera from your running programs. Search for it if it really bothers you. I think someone from the Topaz forum figured it out.
cjatcti said:
No week view
Click to expand...
Click to collapse
Fixed in Manila v2.5
cjatcti said:
Takes a long time to load
No ABC list at side (as in contacts) with 5GB of music it’s a lot of scrolling
Library only shows those on Device unless you change it in WMP.
Click to expand...
Click to collapse
I have quite a bit of music on my SD card and it doesn't take an annoyingly amount of time to load. Besides, when it's loading, your device is still very much functional.
There should be a search function to find a particular song. But I think it fine as long as all your music are tagged appropriately so that you can search via album or artist.
The library shows all music in your SD card and in your My Music folder in main memory. I don't see anything wrong with this setup. Where else would you want the library to look?
cjatcti said:
Record isn’t there – so no more voice memos / call record mid call
Click to expand...
Click to collapse
Record is still there. It just no longer has a dedicated program link. Just go to Notes. Go to menu-view recording toolbar.
cjatcti said:
Why when you upgrade 6.0 to 6.1 & I guess to 6.5 the whole device gets wiped, you have to load all the software again and there is no way of keeping scores or levels.
Click to expand...
Click to collapse
This a little annoying. But I take this as an opportunity to clean out my device. I put organize all files into their respective folders, decide whether or not a particular app is useful enough to be reinstalled, etc.

Thank you for the reply & the links, I wasn’t trying to rant, just list the easily fixable short comings in one place & possibly HTC might get them fixed in a future release. I know it can be fun tinkering to improve, but I believe it should work out of the box.
Kitchens should be for extras

Time Zone Bug in the touch flow interface.
To avoid Outlook moving the times of my flights as the time zones change, I tell the phone not to auto update time zone & just change the time in my home town.
So when I arrived in Poland, I set my home town Cheltenham time on an hour. Later I discovered that the Phone had added GMT +1 Berlin & ignored the Warszawa time zone I had set.
When I came back to the US, turned on my phone looked later & it was asking me to select a city.
1) The problem with Outlook changing appointment times to suit time zones is just plane wrong.
2) Yet again Touch flow ignores a windows interface setting
3) It should at least ask you if it wants to change
4) It should look to see if you have a city in country you are in already selected instead of just adding more World Clock entries

you are saying that the week view is fixed in 2.5? is this out now or coming soon?
ty

frozenbutt said:
you are saying that the week view is fixed in 2.5? is this out now or coming soon?
ty
Click to expand...
Click to collapse
Of course, not officially released by HTC yet. But then, Windows Mobile 6.5 isn't officially released either and that didn't stop people from getting it on our devices...

zune player background and smart dj function not working on mango

i just updated my wp7 phone to the official version of mango! only problem is zune player now refuses to download any artist wallpaper for the now playing screen and won't launch the smart dj function. the now playing screen just shows the album art and a black background. i know its not the music either since i've got the same songs on here that i had on nodo and it was working then.
any ideas on how to get the background artist wallpaper and the smart dj function working again? i've tried powering it off and powering it back on, system resetting, nothing is working.
running mango on dell venue pro, transferring music via windows phone 7 connector for mac

goto settings, applications then select music+videos and make sure all those options are checked then goto settings>system>lock+wallpaper and set show artist when playing music. that should work

I guess he lives in an area where Zune Pass is not available, so none of this will work. Have the same problem since Mango...

yea all of the boxes are checked under settings and i live in the US so i know it should work. it worked before under nodo.
is it because im syncing via windows phone 7 connector for mac and not the official pc zune client? pretty sure i used that for nodo too and it worked...

Same prob. Now i was getting art and smart dj for my AC DC songs, but none for anything else.
HELPP?

You guys need to have your Zune PLayer 'Metadata' ON for it...
(On the PC that is...)

Same issue here, it was fine until 3-4 weeks ago and now I get nothing (and yes the settings are correct on the PC and the phone).
On my Zune HD it's all fine but then again it has always been better than on the phone.

Same problem for me. I've only just got a HTC Titan, running the latest version of Mango and neither the Artist Art or Smart DJ Mix are working. I'm in the UK, and i've even started the 14 day free trial of Zune pass in an effort to see if that would work (it didn't). I've also tried removing all content from the phone and syncing again. I'm doing this with my Mac using Windows Phone 7 Connector and iTunes. I've also tried it with a spare HTC HD7S and have the same problems.
This is reallly bugging me!

[SOLVED]
I have the same problem, no background "artist art" is displayed, neither smart DJ works. Some facts:
- I live in he UK, so Zune marketplace is available.
- The background appears if I play the 30 sec samples in Zune marketplace (always)
- I managed to have the background appearing only on one album of those I have saved in mp3 (Xylo Myloto of Coldplay). No idea why/how just this one.
- The same behaviour happens in Zune for PC: the artist background only appears when I play the samples in the marketplace, or that Coldplay album. For all the others, I have the generic background.
- My mp3 are properly tagged, the information was taken using the "find album info" function in Zune, and I chacked visually for some tracks that album, artist, album artist, title match. But no luck.
Any other insight into this? It's very frustrating!
maTTeo
*** Update ***
Using Zune Social Tagger (https://github.com/leetreveil/Zune-Social-Tagger/downloads) worked for me. It seems to me that the tag information that you can retrieve through Zune ("Find album info") does not match with the albums on the Zune marketplace. Zune Social Tagger fixes these tags, and maybe does something else, I don't know. Anyway, it solved!

Not solved
That's not the issue, I've been using Zune Social Tagger for a year, all my songs are tagged. Like I said it used to work fine until 3-4 weeks ago and stopped working suddenly for no apparent reason.
In addition I have a Zune HD to compare and everything is fine on it so I'm positive the songs are properly tagged, it's an issue with the phone OS.

Peew971 said:
That's not the issue, I've been using Zune Social Tagger for a year, all my songs are tagged. Like I said it used to work fine until 3-4 weeks ago and stopped working suddenly for no apparent reason.
In addition I have a Zune HD to compare and everything is fine on it so I'm positive the songs are properly tagged, it's an issue with the phone OS.
Click to expand...
Click to collapse
I hope this is the case so there may be hope with an update.
I've now tried copying some albums (various albums from Alicia Keys, Coldplay and Common) over to my work laptop running windows 7. Installed Zune Software and I tried a combination of finding album info on some albums and leaving some alone. I then synced with my HTC HD7S and still no cigar. Strangely, if i select Common from the artist list on the phone, it'll show the artist background while still on the albums list but then once I select a song to play, there's no artist art.
I'm inclined to agree that this is a bug.

I have the exact same problem on my Dell Venue Pro on Mango, my thinking is that it could be something to do with me having used a US Zune account in the past for my Zune HD and in doing so has messed up all the metadata on all of my music. I've tried all the suggestions in this thread and nothing has worked, so I guess I'm just going to have to wait for someone to stumble upon a clever fix or an update.

SirDigby said:
I have the exact same problem on my Dell Venue Pro on Mango, my thinking is that it could be something to do with me having used a US Zune account in the past for my Zune HD and in doing so has messed up all the metadata on all of my music. I've tried all the suggestions in this thread and nothing has worked, so I guess I'm just going to have to wait for someone to stumble upon a clever fix or an update.
Click to expand...
Click to collapse
I don't think that's the issue, as I've not used a US Zune account and it doesn't work for me either. I've tried using the live chat on MS support site, they were useless!

If your phone is interopunlocked you can try this tool I made to add backgrounds from last.fm to your artists:
http://forum.xda-developers.com/showthread.php?t=1377210&page=4

few things from my limited experience with wp7

long time android user, just switched to a focus s on wednesday.
so far, i have been really liking the wp experience. here's a few issues i have had so far though.
when playing audio through headphone (to my car stereo), there are clicks in the audio between songs. as if it's changing audio device back and forth.
no start page in IE? whenever i open it, it just starts from the last page i was at. don't really like that since if my kids pick it up and go to IE, i could have been viewing something they should have been (lol no goat porn)
contacts can only have 2 emails? i personally have 5 different email accounts for different side businesses that i have. i set up myself as a contact so i can easily send it to others as a business card and it would have all of my contact info on it. i'm really limited with only being able to have 2 emails. i can add them all to my profile on live.com, but, i can't add my addresses there. am i missing something here?
other than these, the change over has been a great experience. the google sync and smart merging easily pulled all my contacts and organized them. the stability has been great as well and i keep telling myself to stop looking at battery percentage every hour (lol bad habits die hard).
the focus s is the most beautiful piece of hardware i have ever owned as well. and really compliments wp7. i'm really looking forward to more wp updates as the os grows out of infancy. can't wait to see what this will be like once it's fully polished.

oh and another i miss... xbmc remote. i have tried a few from the market place. 1 doesn't work at all. and the ones that work, have a horrible interface. the ones that look good, don't work right.
i wish the remotes on the ones that worked, looked more like the regular xbmc app, rather than trying to match metro with making buttons look like text in square boxes.

Not sure what you mean about the two email thing I have some contacts with 3

adesonic said:
Not sure what you mean about the two email thing I have some contacts with 3
Click to expand...
Click to collapse
yeah, 3... lol, i need more than 3. you get personal, work and other.

The sound issue when using the headphone jack applies to any powered speakers. In other words, car audio connections, desktop speaker connections, etc. This issue forced me to return the Focus S and replace it with the HTC Titan. I couldn't be more happy and the Titan does not exhibit this sound issue.

Battery life is awesome

the focus s is a beautiful phone..
I can't wait until TELUS finally gets some new wp7 phones.
Hopefully before my upgrade so i don't have to go back to android

svtfmook said:
no start page in IE? whenever i open it, it just starts from the last page i was at. don't really like that since if my kids pick it up and go to IE, i could have been viewing something they should have been (lol no goat porn)
Click to expand...
Click to collapse
You could pin 'google.com' to your start screen and unpin IE. That way, your kids will see google.com
(IE would still be accessible in the full list of programs. However, it's easy to click the tile so your kids would probably just do that. Also, possible they could see previously open tabs using the tabs menu).

Hi if you wish to share your contact info with others download this app "my contact tile: and set it up. You'll get a live tile with QR code that someone else can scan then they will be able to add you to their contact list easily.
http://www.windowsphone.com/en-US/apps/f5ee77cc-d7cb-4c37-ba90-0efd11cd36da
im not sure if you can add multiple emails though but give it a try

Bixby ... is worthless for handsfree use

Does anyone HATE Bixby as much as I do ? I really wish someone from Samsung would read this. I hate it when Microsoft uses the public to beta test software, but Samsung has gone WAY TOO FAR! If the software is not ready, don't implement it yet!
I've been a Note user since my Note 2. I've ALWAYS relied on S-Voice to do two major things for me. I know a lot of people didn't like it, but it's been very helpful for me. One is creating an appointment while I'm driving. The other is calling customers while I'm driving. I assume you see the 'driving' portion of my need. I need and want it to work TOTALLY HANDS FREE! I use a Motorola bluetooth on my ear during my waking hours. I use it to call Bixby. I WILL NEVER hold that stupid button to talk to my phone. Very stupid idea Samsung! I will never have Samsung, Google, Amazon, or anyone else listen to me talking (or singing horribly) all of the time waiting for that magic phrase. Never happening! Sorry. my wife listens too closely as it is. I don't need the cloud to listen to me too! I ***** and gripe a lot!
On my old Note 4, and through the different versions of S-Voice (none of them publicly released for that device ... only installed via ROOT), there have been problems, but its worked almost 95% of the time. Now that I paid $1000 for the new flagship phone, I'm finding myself unable to do the same things I've been doing on my Note 2, Note 3, and Note 4 devices for the past five plus years. Since obviously I've had it more than 14 days, I can't return it.
Bixby DOES NOT work handsfree. Neither does Google Assistant either. But S-Voice actually did! Saying commands to Bixby like these produce very odd results. They worked perfectly with S-Voice.
"Create an appointment Joe Smith at 8am tomorrow morning" ... with Bixby, it will be named something like "APPOINTMENT JOE", but most likely it will be set to 8 o'clock TODAY and not TOMORROW! Sometimes it doesn't even pick up the time and it's set for 12 Noon! It also DOES NOT repeat your request, like S-Voice did. I have no idea while I'm driving if it got anything correct. So far, I've LOST a half dozen appointments because I don't know where, when, or even if they were saved. They disappeared after confirming for it to be saved. If it does get saved, it's almost always incorrect and I have to manually edit it.
Now I've tried the way they recommend making an appointment, by saying to open calendar ... blah blah ... but that doesn't work either. It stops to ask "what would you like to name this event?" ... well, you reply and it stops. So much for handsfree. I have to reach for my phone to complete creating an event, something so basic is beyond Samsung's Bixby.
This one really gets me riled up! When I say "Call Teresa Adams", sometimes it will pick up the contact correctly, but a majority of the time it won't. It thinks I said "Theresa" instead of "Teresa". The same thing happens with a lot of other names, like "Bird" instead of "Byrd", "Smith" instead of "Smyth". Or "Jon" instead of "John". It cannot find the contact to call ... meaning it's not longer handsfree. I have to pick up my phone to make a phone call while driving. In some states, it's illegal to even HOLD your phone while driving! These are only a few of the issues I've seen with Bixby. But the inconsistency of pulling names from your contacts is HIGHLY FRUSTRATING!
Another one that burns me up ... this happens for totally unknown reasons. I'll ask Bixby to do something, and the reply I get is just totally off the wall. It will come up and tell me I have to install UBER to do that. WHAT THE HELL? I don't need UBER for ANYTHING!
I had to rename my wife's contact. I guess have too many names with 'Teresa' along with a last name, It NEVER called the right one. It would find five other names (and not all were Theresa or Teresa). So I've rename her contact to 'THE WIFE', and yet ... a few weeks ago, I asked Bixby to call 'THE WIFE' and it dialed my neighbor 'Peewee' instead. He got a great chuckle out of the fact that my Note 8 thinks he's my wife. I find it disturbing it can't even do the VERY BASICS. If Bixby was my true personal assistant on the job. they would be fired instantly and shown the door.
What have I done to remedy this issue for myself? You're not going to believe it, but I still carry my Note 4 (with Verizon service) and use it to do the stuff my new and expensive Note 8 cannot handle. I use my Note 8 as my business phone, but Bixby is useless for me. I don't want my so called assistant to pull up photos I took last week based upon some request. That stuff I should do with it in my hands.
NOTE TO DEVELOPERS OF ALL ASSISTANT APPS:
1. Must be able to function COMPLETELY HANDS FREE using bluetooth.
2. Must be able to respond with audible prompts and continue the process after an answer has been given.
3. Must verify and read back the information received correctly BEFORE saving the event (or calling the number selected)
4. Must be able to save a calendar appointment/event WITHOUT asking which app to use to save it. (this is a Google Assistant issue more than Bixby). As far as I can tell ... ALL CALENDAR APPS access the SAME CALENDARS! Duh! Why ask? Bixby wants to save to the Samsung calendar, but that can be changed and it will remember which calendar to save the requested event (and future requests). It should ask which calendar to save it to ONLY once, and use that as a default.
5. If you're going to release a REPLACEMENT software program, at least make sure it's CAPABLE of doing what the previous version could do first.
I've ranted long enough ... but haven't said all there is. I find it sad that I have to carry around my 4 year old device to do something so basic that my new expensive device cannot do without being coddled into doing my bidding. I refuse to switch to another device. If I wasn't locked in, I'd go back to using the Note 4 and never give Samsung my money again.
Whew ... I feel a little better, but I know I'm only blowing off steam. No one who reads this will be able to change anything. So I'm stuck carrying around two devices for now to do the basic stuff I've been doing for the past five years. Feels like we're moving backwards, doesn't it?