I need some advice from the geeks. - Samsung Epic 4G Touch

I just bought the epic 4g touch and I love the screen and software of this phone but I have again the problems with the signal and I am losing the signal at all, I have to reboot the phone to fix it. I am coming from the Samsung moment and nexus s 4g with the same problems. My question is everybody having the same issue and do you recommend to switch to the mopho (the Motorola phonton)?
Any help with my decision will be appreciate.
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dmora01 said:
I just bought the epic 4g touch and I love the screen and software of this phone but I have again the problems with the signal and I am losing the signal at all, I have to reboot the phone to fix it. I am coming from the Samsung moment and nexus s 4g with the same problems. My question is everybody having the same issue and do you recommend to switch to the mopho (the Motorola phonton)?
Any help with my decision will be appreciate.
Sent from my SPH-D710 using Tapatalk
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I would take the phone back. I assume there is a bad batch of phones out there because there are a lot who do not have this issue. The photon is a great phone just not as great as this one. That's my opinion and I have had every phone that has come out on sprint within the last year.
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No problems here. I had 4 LOS so far. 2 stock and 2 with rooted kernel. Flashed back to stock, no problems since.
I've owned both a Moment and NS4G and didn't have any chronic LOS problems. Not the strongest signals, but, The actual performance was always fine.. Except for the Moment and data lockups.... But that is a whole other story.
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No issues with signal here. Had the phone since launch day.
Take it back and exchange it for another Epic 4g Touch.

I went to the store and they said that bc is known issue I have to wait for a update and if I want to exchange for other phone I have to pay return fee.
I have other problem, when my phone goes to roaming the 3g disappear and change all the settings and nothing. No data when I am roaming.
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Related

4g Issues emergency!

Hey guys how you doing! We'll I hope great cause I really need the comunity help on this because sprin service reps are worthless!!! So any help would really help!! So here it goes and I will be posting this on the evo forums to cause this issue is happening to my epic and gf evo....
Alrighty so for a year now I've had and evo and epic 4g! And the place I live at I've been here for 1 year ad half...and the whole time we hve live here we had ok 4g.... issues here an thre at night my thought is maybe maintnance once in a blue moon but thts it! Well up to three days ago we had good 4g and out of nowhere something started happening....my 4g connects on both phones and once I start uing 4g data it resets my 4g and and starts scanning again so I thought this was a rom problem but two phones diferrent ones ad different roms I waslike it has to be tower wise and after 2 hours and a trip the local repair center SpRINT sucks in finding out what's wrong! So I am hre asking for your help guys does anybody have an idead of wht I should do? One thing thts coming up to me is something I ubstructing my reception cause everywhere else around my block my 4g works perfectly...
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I believe Korey aka Whosdaman said Sprint is doing tower improvements as part of a big project. I have had 4G since launch day of this phone. A few weeks ago I had issues with it connecting as well. Suddenly my 4G has been better than ever. Hopefully you may be experiencing the same and soon things will be better than before. It is odd that it works around where you live and not at home though
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JohnCorleone said:
I believe Korey aka Whosdaman said Sprint is doing tower improvements as part of a big project. I have had 4G since launch day of this phone. A few weeks ago I had issues with it connecting as well. Suddenly my 4G has been better than ever. Hopefully you may be experiencing the same and soon things will be better than before. It is odd that it works around where you live and not at home though
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Well I ho0pe that's the case cause my 4g is my main internet and yeah I swer its like it conects inside my room and if I walk straight from my room window to the street it won't work lik it conects but once I use 4g dat it diconct but if I walk a few feet to the left or right it works perfectly...
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My 4g does this now too. Used to be solid. Not it disconnects and reconnects randomly.
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Krazycamel said:
My 4g does this now too. Used to be solid. Not it disconnects and reconnects randomly.
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What's your location? And does it happend to you when you strt using 4g data? Cause mine will stay connected until I start using the 4g data
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Phone is stuck on 1x service

I've been stuck on 1x and no svc bars all day, and on and off yesterday. Keep getting the data roaming message.
Called sprint and they ran me through a bunch of trouble shooting, as usual, but could not resolve it. She said that my internet wasn't updating or something. Opened a service ticket and told me to take it in to the store so they can check the device.
Anyone have this problem before, and how did you fix it?
I'm currently running srf 1.2, genocide 2.0, honycomb fusion explosion theme, ec05 modem, and I have an airrave.
My wife's epic is also stuck on 1x, and the blackberry on our extra line also says 1x with 1-3 bars.
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My issue isn't that similar, but recently was the first time I've even seen "1x" on my phone. I literally have never seen my phone on 1x before, in fact, I thought it wasn't even possible on Sprint (Like, I didn't know it had the same name).
If all your phones are stuck on 1x, then it is most likely something with the service. You already did everything I could think of, so I'd just take it to Sprint again and tell them that it's been happening for a while and you've already been to a store, but it's becoming a real issue and you shouldn't have to be charged for a service that does not provide what they have offered, or something threatening like that.
Hope you can fix the issue soon,
Acer
I feel better knowing someone else also is experiencing this. Since like Thursday I haven't had a reliable 3g connection whatsoever I keep getting the "1x" icon also.
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ac16313 said:
I feel better knowing someone else also is experiencing this. Since like Thursday I haven't had a reliable 3g connection whatsoever I keep getting the "1x" icon also.
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Same...wonder if it's something up with Sprint.
I literally haven't seen that phone have the 1x icon in the 13 months I've had it.
I've had trouble, but with updating my PRL and Profile. Once I read this, I've kinda conviced myself that somethings up on Sprints end, and not ours. Could this be part of Sprints Network Vision in action?
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It could be the airrave. I had trouble getting a 3g connection the first time we set ours up.
________________________________
Roll Tide Roll!
Same here with 3 epics for 2 days, called Sprint and had them push a refresh on all 3, then I updated prl and profile on all 3, been working for about 10 hours now on all 3.
Wow! I knew I would get some response to this, but not that everyone is having the same problem...lol! Well, that sucks. I wondered about the airrave, but I mentioned a few times to the phone rep that I had one, and she never said anything about it. She did say they were no problemswith the service in my area. I'll have to see what happens when I leave for work tomorrow. Does make me wonder if sprint has something brewing that is messing up everyone's service.
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malcolmXman said:
Same here with 3 epics for 2 days, called Sprint and had them push a refresh on all 3, then I updated prl and profile on all 3, been working for about 10 hours now on all 3.
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I'm going to give this a try, its really annoying because the one bar I now get(id get usually 4-6 bars like a month ago) puts me somewhere around 50kbps...
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Reset the Airave and your router and modem. They screw up the Airaves all the time. Airave techs direct line is 866-556-7310.
Update= 3g still working on all 3.
Oh and I have no airave.
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ac16313 said:
Oh and I have no airave.
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Sorry AC, was replying to the OP.
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kennyglass123 said:
Sorry AC, was replying to the OP.
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Its cool I hope its on sprints side and its only temporary
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malcolmXman said:
Update= 3g still working on all 3.
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Back on 3g today. Not sure what the problem was this weekend. I had no data when I got up, but rebooted the phone and so far so good. Full bars again, at home. I did switch roms last night. Installed miui with the data fix just to see if it made a difference. Didn't make a difference last night, but its working fine so far today.
Going to reset the airrave after work anyway, just in case. Are you guys back to normal today as well?
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djjroc007 said:
Back on 3g today. Not sure what the problem was this weekend. I had no data when I got up, but rebooted the phone and so far so good. Full bars again, at home. I did switch roms last night. Installed miui with the data fix just to see if it made a difference. Didn't make a difference last night, but its working fine so far today.
Going to reset the airrave after work anyway, just in case. Are you guys back to normal today as well?
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I was going to say I was back to normal but just as I hit "quote" my 3g went away and went back to 1x then I gt an error saying "sign in fail"
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[Q] Abysmal Signal Strength, hardware or software

I've got the Nexus on Verizon and I am getting terrible cell reception. From where I am my other family members iPhone 4 is getting 3 bars while mine is either 1-2 bars or struggling to find a signal. To me this is a huge dealbreaker and I wanted to know if this is an unfixable hardware issue or a software issue that will be fixed in a later update because if it is hardware then I might use my exchange to get the HTC Rezound. Any help would be great, thanks!
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Good luck with this thread. The fan boys will dominate you soon saying there are no problems. I have a thread on here highlighting the issues "sgn bad reception" and its clear as day there is an issue. But everyone will defend it.
However the adr mod with the xxkk6 radio seems to be a bit better for me anyways.
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Well being a fan boy dosent help anything because there is definetly something wrong here. Standing in the same spot as me, the iPhone is getting several bars while mine cannot even find a signal.
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Mine has terrible signal. My 4g is useless. It seems even on 3g my battery is eaten by my phone looking for solid signal.I can't listen to Pandora on 3g without buffering. I had a rent a razor. It had amazing 4g Always. Tier 2 cs offered to send me a new gnex. I didn't take it. I don't think it will fix anything. Thinking about trading back for a Razr. I
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I have fantastic 4G signal almost everywhere in Atlanta GA. Had a bit of a glitch inside a large high rise building though on the 19th. no 4G at all there and it seems hand-off to 3g isn't that great. Been solid since though.
Nevermind. I'm just cranky.
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Yeah if it doesn't improve by the time I reach the end of my exchange window, I am going to exchange for another phone and just put ICS on it. Its a shame because I really like the os :/
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EVO LTE not what I expected!

So yesterday my epic was stolen. I call sprint to do my ins claim n found out my upgrade was up. So I decided to givea shot to the EVO (keeping in mind that I have 14 days to switch to my gs3 lol ) .this phone looks n feels amazing but truly has far as the performance goes it cannot match our E4GT. It has too many issues. Despite not having LTE yet this phone is not an upgrade from the epic. Google wallet doesn't work , WiFi issues , multitask sucks and I don't care what people say this phone lags. Keep in mind I'm neither an HTC or Samsung fanboy. I'm just android freak looking for the best experience.
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I am a Samsung fanboy and am using the EVO til gs3 is in stores and everything you said is correct and more. The things that are blowing me away is the mods that keep deleting the threads of the people that are discussing why they are returning the phone and how many returns that there for quite a few different reasons.
Sadly but true!
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99 dollars by winter.. lol
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Return mines today as well n switch back to my epic touch until the galaxy 3 is released the evo lte isn't a upgrade at all when compared to the epictouch , there was GPS issues alot of lag but that's nothing with sense and another I notice I never receive any app notifications
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Free by 01/2013 if the world doesn't end lmao
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Wtf is with the text messages when you get voicemails. That's how shi**y sense is. I really hate using this phone but I broke mine so this is a loaner.
Hate to do this but it's not going to do anything but turn into a fanboy and troll thread peeps.

Might trade my iphone 4 for this phone.

Does it still have the crappy signal/gps issues? I had it earlier this year and it was frustrating, so just want to see how things have been since then with all the updates and such....
gps sucks. it takes a long time to connect. and i have this issue where the phone fails to connect to 3g when 4g disconnects. super annoying.
get the sgs3 or evo 4g lte.
Umm no. My phone does not have those problems. Running aokp stable 4 with fh13 modem
sent from my BAD A$$ Epic touch
patrao_n said:
Umm no. My phone does not have those problems. Running aokp stable 4 with fh13 modem
sent from my BAD A$$ Epic touch
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+1 mine doesn't either, of.course I never had LoS when the phone was new either like so many others did.
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device
No GPS problems here. I get a lock in 5 seconds INDOORS and this was on touchwiz, cm9 , and jelky bean
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I don't have GPS problems, but the battery life has been pretty bad with the new ics update. It's no where near the life of gb.
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No GPS or LoS issues here running a stock ff18 Rom fg31 k/m. This phone is sick. :thumbup:
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too many variables to give you a answer lol.. ive hardly ever had any of ur issues but depends on the rom, kernel, modem, your area, and then some.. one thing im sure on is this phone beats any iphone in every way
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Keep the iPhone, easier to sell and retains value. And then buy GS3
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Never had a GPS problem anywhere indoor/outdoor. Even with my slow 3G speeds.
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I still dont know
You guys are all saying its works fine and like a million other people are complaining when I googled it lol. I'm just bored with my iphone 4 and my sister took my evo 3d, So I need something to get my android fix with lol.... no upgrade til december.
Having played with a galaxy s3 in the mall, I'd say go with that. Read that section in the forum to see what issues there are. After going from a 4s to the e4gt, I miss the 4s camera and the better quality sounding audio output. I've had this one for nine months now and the screen burn in is getting on my nerves. Going to pen tile displays was samsung's choice for screen lasting longer and less apt to burning. I didn't notice a screen door effect on the s3 either. Even though the cameras are virtually the same, I can see how having a faster focus helps in certain situations with the s3. Its low light is noisy though like lots have mentioned.
gamy2121 said:
You guys are all saying its works fine and like a million other people are complaining when I googled it lol. I'm just bored with my iphone 4 and my sister took my evo 3d, So I need something to get my android fix with lol.... no upgrade til december.
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Its the way things goes on in consumer world. More noise is created by people who's stuff is not working. I work for verizon fios and we only hear 5 to 10% customers call in to complain but some might come to wrong conclusion that fios always breaks. Thats how it is. I have had no issues with my e4gt. Love everything about it.
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