[Q] sprint slow data speeds - EVO 4G Q&A, Help & Troubleshooting

so i have been thinking about this a while now, my 3g speeds are between 100 kbps to 400 if i am in a very strong area and my 4g speeds are like 1-6 megs most of the time though are around 3. my buddy has 3g and he is consistantly getting 3 megs. keep in mind that is tmobile. thinking of changing to them even with a cap after they throttle my speeds i believe i still will be faster than sprints "unlimited data" anyone else feeling this.

Welcome to the "now network". When i first got my evo last June, I would easily get 1.5-2mbps down all day. Sometime around November of last year, speeds began to drop. Since then, I have NEVER got above 100kbps up or down ever. I have full bars at my house (tower one block away) and still cant get above 100kbps. When I switch to the verizon prl, at home I have 0-1 bars on verizon, and I can still pull 2mbps easily. Sprint's network is just ridiculous.

how to use switch to verizion prl is it safe how does it work any links would be helpful i would love to at least get a meg or so lol... a bit rediculous and sprint wonders why i will never pay my bill on time.

their towers may be down since they are "trying to upgrade" their network to EVDO revB, i have the same issue however the past week there have been "Sprint Rapid Response" Trucks working on the Tower in my area

i have had that issue about a month ago i couldn't make a phone call, recieve a phone call send a text mesage nothing for a 6 days and they told me that it would be up soon and chatted with them and they told me to call a sprint customer service rep and i told them how the hell am i supposed to do that with no phone lol.. bright ass customer service reps we have to work with here on the "now network" NEVER OPERATING NETWORK IMO.

how to use switch to verizion prl is it safe
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Click to collapse
Not exactly. When running the verizon prl, you are ALWAYS on verizon, for calls texts and data. Use it too much and Sprint could charge you and terminate your service.
how does it work
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Flash the 00001 prl, reboot phone.
any links would be helpful
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Click to collapse
http://forum.xda-developers.com/showthread.php?t=696073
Again, be careful with it. I only use it once in a while when i'm at work and need to use my phone for things like youtube and such.

don't use that prl, i I used it for a month and my bill came out to 250 dollars, just call sprint data support and have reset your data or to reactivate your handset through their system. it works they did its mine. I was just getting around 200 to 400 kb Max. now its from 1.2 to 2.5. something happens to the phone when you install different rom to ur phone. slow 3g mostly happen to rooted phones....let me know if this work for u

Sent from my PC36100 using xda premium

thanks dude i am not getting about 1.4 megs or so and about 400 down hope this stays steady

it will just don't mess the update profile or flash new rom or you will have to call again
Sent from my PC36100 using xda premium

Related

How to improve 3G?

Hey guys I have had my Evo for awhile now and Sprints network has great coverage BUT the 3g seems abysmally slow. For instance, I can rarely stream videos without it buffering - youtube videos on regular quality mind you. If I stand still in a place with good signal I will be fine but if I'm moving etc it is slow. I get around 100KB/s during daytime where I live and 130KB/s night time which is great but luckily I also get full signal where I am. On the go, it sucks.
Are there any ways to increase 3g speeds or is it purely network related?
Welcome to sprints idea of 3g
God's honst truth man... if thats all you get... thats all you are going to get because sprints 3g network is the worst i have ever seen. Bar none. Even little us cellular has better coverage and twice the data speeds as sprint does here in iowa.
There is no possible way for the phine or any hack to it to speed up sprints crap network.
My advise to you is to cqll sprint and plead your case, that you paid for 3g and are getting 1x rtt speeds 24/7 and politely demand a credit to your account like i do every month.
And then call back about 5 minutes later and ask to speak to the retention center because you want to cancel your service because you arpe not getting service you are paying for.
Then tell the retention persion you were thinking of getting the Airave but cant afford it and see if they will give it to you free on the basis of poor service and they typically will.
I did, and got one for when i am at work and the boss wont let me use it because it uses works internet for voice and data.
Sent from my PC36100 using XDA App
Figures... Should have went with ATT or Verizon.
I know in the old days of 3g internet hacks Sanyo phones had a data cap screen that was accessible via ##040793##. From there you could change the data rate, 144K/230K. Not sure if we have the same here but phone codes may be a place to start.
Mmmmhmmm. Just be glad you don't have the epic and are capped at 150kbps up.
I think sprint has finally gotten 2 good phones and 4g, so now they think they're the top dog and can do whatever they damn well please...it's like a cycle with them. Bad service>>>loose all of their customers>>>cheap, semi-good service>>>get customers back>>>become assholes again>>>loose their customers...
werxen said:
Figures... Should have went with ATT or Verizon.
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lol, good luck getting a decent phone on att or verizon. Let alone coverage. Oh and dont forget about the data caps on the phones, 100mb right? or was it 200mb?
Last-Chance said:
lol, good luck getting a decent phone on att or verizon. Let alone coverage. Oh and dont forget about the data caps on the phones, 100mb right? or was it 200mb?
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Well Verizon has amazing android phones for one. There is a data cap for ATT which is true but no cap for Verizon. You know now that I think about it I might do the force roam hack on my Evo and see if if I get better 3g speeds.
I have no idea what any if you are talking about, I get better 3g speeds on Sprint then I ever did with any other carrier I've had.
Sent from my HTC Evo 4g
am I doing something wrong?
on 3g I pull down at least 512 up
Sent from my PC36100 using XDA App
werxen said:
Hey guys I have had my Evo for awhile now and Sprints network has great coverage BUT the 3g seems abysmally slow. For instance, I can rarely stream videos without it buffering - youtube videos on regular quality mind you. If I stand still in a place with good signal I will be fine but if I'm moving etc it is slow. I get around 100KB/s during daytime where I live and 130KB/s night time which is great but luckily I also get full signal where I am. On the go, it sucks.
Are there any ways to increase 3g speeds or is it purely network related?
Click to expand...
Click to collapse
I wish I could get speeds that fast consistently. Actually what you are getting is right about on par for 3g. That's prob the avg speed one would expect to get. There are higher areas and lower areas depending on a lot of things. A 100KB connection is nothing to complain about. I've personally never had a connection over 150 KB.
Sent from your mom's phone.
Not sure if its sprint or my phone but I can't break 40kbs down on anything and 3g cuts out all the time. Crappy....
The first thing I would do to verify your 3g speeds is to unroot your phone, and make sure you are running the latest .93 hboot release and sprint ota release. If your phone is already in this state (un rooted and latest hboot) then ignore me.
You should also look into unrevoked forever if you haven't already...it runs off the current hboot, and I've noticed that something about that hboot does help 3g speeds on some rooted phones if you go that route.
I've done a ton of research and practical testing on this subject and I can say without a doubt that the evo's current rooting methods DO have a negative impact on some 3g phones in some areas. And I'm not talking about 100 or 200 kbps here or there. In the same house, same phone, 1 rooted and 1 not. That was the ONLY difference. The rooted phone got 7 kbps. The stock got 1800kbps. I swapped phone setups so that the rooted one was now unrooted and vice versa. That time the rooted one got 47kbps and unrooted was 1681 kbps...in other words the problem followed the rooting process, and not the phone. I've done dozens of tests like this and others in various areas within the surrounding wilmington delaware area.
I have access to 3 rooted evos, 1 evo that is always stock, as well as a samsung moment. The 4 evos are all rev 3 nova. I also did similar tests on the hero with the same sorts of results. Feel free to pm me or post here with any questions.
EDIT: the kbps numbers I listed were for download speeds. Upload speeds on both rooted and unrooted, regardless of build or boot version, were consistent at around 600 -700 kbps during almost all of my testing.
EDIT2: I forgot to say - this problem also happened to me when I changed recoveries from clockwork to AmonRA. So it's not JUST the rooting process that can cause this, but several low-level engineering commands, such as flashing a kernel, upgrading a ROM, etc.
Tiepoz baught two yoo bi swype"3
That's pretty crappy, I get full 3g pretty much everywhere around St. Louis until I get out to the country. And pretty good 4g around town. My 3g is about 1.5mb down. 4g is 5 to 7mb down.
Sent from my PC36100 using Tapatalk
Flash the PRL to connect to Verizon's towers. I get 1.2 mb/s even see 2mb/s occasionally. Of course ping times are raised.
It's pretty hit or miss here, one day I will get 50-150k down and the next it will be +1meg. Next time it get drops below 500 you can bet I will be talking to somebody about it though, their advertised 3G speed is 600kb - 1.5mb.
100kb is ridiculous
I get anywhere between 500-1mb down 100-200kb up. My 4G easily does between 2-6mb down and 1mb up. People just love to complain. You didn't realize this within your 30 day trial? If so, why didn't you switch carriers?
What should the prl be right now ? And how are you guys testing the speeds? Nvr done it
Sent from my netarchy_toast, froyo beast of a machine evo!
You live in an area with poor coverage or your phone has a faulty radio.
I get good signal and up/Downs on 3g. If I nandriod away from cm6, I can get 6-7mb down and 1mb up with 4g in San leandro CA.
evohack99 said:
What should the prl be right now ? And how are you guys testing the speeds? Nvr done it
Sent from my netarchy_toast, froyo beast of a machine evo!
Click to expand...
Click to collapse
Speedtest... its in the market.
Sent from my PC36100 using XDA App
I think it is my radio. I was getting fine speeds up until 3 days ago when I noticed severe loading lag in my tethered apps. I get decent pings ~ 200-300ms which is not too out of the ordinary. I did a speed test other day and it was 50KB/s down and 70KB/s up. I figured it was just a faulty day but it has gone on far too long now. This is with 5/5 bars too... Just gotta wait for my new Evo to come in. Seems like every hardware ****up is happening at once.

[Q] Roaming Penalty

so I see that excessive roaming will prompt sprint to give you the boot with no warning but how does it work with family plans. if one person on the plan roams too much does the entire account get canceled or just that one phone number?
Just the line that abused it. Also the send you a letter telling you to stop first
Sent from my BAD A$$ EPIC TOUCH 4G
I got a letter from Sprint myself after I messed with my RTSP and HTTPD server settings. I read an article about speeding up network access like at my desk at work on an AT&T (roaming) network. After about 2 weeks of enjoying better coverage and speeds, I got a love letter from Sprint.
At first I had no clue, then I remembered I had messed with those settings. Turns out I was ONLY roaming with them. So now I put them back to stock and no issues with Sprint.
Actually, on Calkulins latest v1.2 ICS Rom, with the FC18 modem, I get 3G at my work where I only had a 1X network data connection before!
thanks for the info
So do I have to use calks rom plus fc18 modem for it to work
Sent from my SPH-D710 using xda premium
ScubaSteev said:
So do I have to use calks rom plus fc18 modem for it to work
Sent from my SPH-D710 using xda premium
Click to expand...
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Different devices, different areas, and different radios all play a part in your signal strength. There is not a one-size-fits-all, so try different modems, using each one a couple of days, and keep an eye on your signal strength.
ScubaSteev said:
So do I have to use calks rom plus fc18 modem for it to work
Sent from my SPH-D710 using xda premium
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Not sure what you mean by "it"
Wait...what does roaming mean in this case? I am going to get this phone soon, and I have been out of the loop for this community for a few months now. Is roaming a term for something mod related or does it just mean being in a roaming area.
My concern is that when I had the Epic, I rode the subway everyday and every 3 seconds my phone says "You are roaming" and does the annoying sound and screen, have they disabled this?
iball8888 said:
Wait...what does roaming mean in this case? I am going to get this phone soon, and I have been out of the loop for this community for a few months now. Is roaming a term for something mod related or does it just mean being in a roaming area.
My concern is that when I had the Epic, I rode the subway everyday and every 3 seconds my phone says "You are roaming" and does the annoying sound and screen, have they disabled this?
Click to expand...
Click to collapse
It just means you are using another carrier's tower, not Sprint's... The default Sprint proxy settings on the phone are fine, but you can hack them and get into trouble if you do this.
I know this thread is somewhat old, but I wanted to share that the second letter I recently received from Sprint was one informing me that my account WILL be terminated as of July 17th.
I tried numerous times to explain that when I am at work, I am ALWAYS on roaming data. I use WiFi at home, so the only time I typically user Sprint 3G is during my commute. They said there were NO exceptions and the decision comes from Corporate and is FINAL. 18 years with my company and 8 in good standing with Sprint on different phones... And they axed me! My Epic 4G Touch apparently is rather data hungry...
So beware, peeps...
Sent from somewhere in Galaxy SII...
You have be roaming at least 75% of the time (not an exact number, just ballpark) in order for Sprint to boot you.
Basically, while you're roaming, Sprint is having to pay the other carrier for your usage. If you're using the other network more than Sprint, it's not profitable to keep you.
Sunsparc said:
You have be roaming at least 75% of the time (not an exact number, just ballpark) in order for Sprint to boot you.
Basically, while you're roaming, Sprint is having to pay the other carrier for your usage. If you're using the other network more than Sprint, it's not profitable to keep you.
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Click to collapse
Last I heard it was 300MB of roaming then they send the letter. Do it again over that limit and you get the boot.
Sent from my SPH-D710 using XDA
peanut1596 said:
Last I heard it was 300MB of roaming then they send the letter. Do it again over that limit and you get the boot.
Sent from my SPH-D710 using XDA
Click to expand...
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Yes, the letter says 300MB or the majority of 3G data. There were 2 months since November 2011 where
My roaming data % was more than non-roaming.
The thing that kills me is that my usage pattern hadn't changed across the last 3 phones I've had with them. The Google Play Store and all the apps connecting in the background had changed my consumption no doubt...
My E4GT is my first Android phone though, and they even made me pay an extra $10 per month for "premium data" with this phone because it is a "smartphone" (just like my previous Blackberry Curve)!
Wtf? Faaaaaaaq Sprint
Sent from somewhere in Galaxy SII...
Do they make you pay an ETF when they do this? I know for most, roaming isn't an issue but some are on the edge of the network and are more likely to roam. Would kind of suck if they had to pay an ETF.
I'm expecting a letter reeeeeeeeeeaaaally soon. I used 2.5GB of roaming last month so I imagine they are a little pissy about that.
Sent from my SPH-D710 using XDA
KCRic said:
Do they make you pay an ETF when they do this? I know for most, roaming isn't an issue but some are on the edge of the network and are more likely to roam. Would kind of suck if they had to pay an ETF.
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Sprint did offer to waive the ETFs (2 off them) AND any recurring charges for the last month of service... Actually, on AT&T, I'm now getting better coverage and speed, both in and out of my workplace, and with the wife's employee discount we are paying less overall.
3GB data plan on each phone... Most I've ever used on Sprint is like 1.2GB.
One of the best things about the AT&T data plan is that if you go over the limit, for $10 they automatically add another GB, not cancel your account. And roaming data only applies to international data usage.
peanut1596 said:
I'm expecting a letter reeeeeeeeeeaaaally soon. I used 2.5GB of roaming last month so I imagine they are a little pissy about that.
Sent from my SPH-D710 using XDA
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If your Sprint 3G data is more than your Sprint 3G roaming data, then they won't usually take any action other than maybe warning letters.
I'm sure my usage was costing them money, but my usage was costing ME plenty of money too!
I was happy about no ETFs and the free last month... but there should be legal implications for them since they don't report any of this on your invoice OR USAGE DETAILS. When I asked why there was no mention of the roaming data issue on my bill, they said that some things changed earlier this year, and their Marketing and Billing departments weren't on the same page yet.
This a$$ reaming was brought to you by Sprint... Bringing a whole new meaning to the term "Unlimited"...
GFY, Sprint. I hope you face legal action for screwing your customers over like this
Sent from somewhere in Galaxy SII...
The problem is, there is no way to tell from your bill whether you are roaming on Sprint's network (as in, out of your home calling area) or roaming OFF of Sprint's network.
"Changes earlier this year" is BS. Their bill has stated "Sprint 3G Roaming - Unlimited" forever.
Dalmus said:
The problem is, there is no way to tell from your bill whether you are roaming on Sprint's network (as in, out of your home calling area) or roaming OFF of Sprint's network.
"Changes earlier this year" is BS. Their bill has stated "Sprint 3G Roaming - Unlimited" forever.
Click to expand...
Click to collapse
Their lack of reporting is BS too...
Sent from somewhere in Galaxy SII...
10 plus year Sprint customer checking in here!
I've been using the EK02 modem combo'ed with PRL 11115 and Mr. Greg's ROAM Control for almost 3 months now, set to roam only and I haven't gotten a single letter, threat or anything!
I'm actually hoping to get one, I want out of my Sprint contract without paying the ETF, I'm sick of the slow 3G data speeds. Now before someone says well you've been a customer for over 10 years and you have resigned the contracts so you have no one else to blame but yourself, blah blah blah, back before the HTC EVO 4G, I didn't have these issues.
Over the past 3 years Sprints network has done to hell. My Samsung Instinct and my Palm Pre were FAST. I used them as modems for my laptop and everything else, NO problems. Browsing on them was FAST, no problems. Apps online on them, no problems. I get my EVO and its SLOW! That was about when 4G was coming so I waited it out and yep we finally GET 4G locally but only downtown. I keep hearing promisses of expansion blah blah blah so I renew picking up the Epic 4G Touch, oh, no more 4G expansion blah blah, LTE is the next big thing.
Well my Epic Touch is even slower then my EVO was.
Sprint got too big and there network just cant handle it.
My friends ATT Skyrocket blows my phone out of the water speed wise. Hell, just roaming to Verizon I get upward of a meg a second but on Sprint I'm luck to get 100 kbps. Sometimes it bursts to 600+ but it doesnt hold. Sometimes its as low as 20 kbps. Most webpages don't load.
I'm burned out.
they haven't sent me one yet..... crossing fingures

[Q] anybody else get " the letter"

i just got my letter (about my unlocked phone/ wifi tethering ). the same day i got my new S3,
the phone is nice but cleveland has no LTE...and won't until mid 2013
i've been with sprint 10 years so if they terminate F U C K ' E M
i'll get the Galaxy note 2 (cheap ) / wit a new contract.:highfive:
How much data did you use while tethering?
Sent from my SPH-L710 using xda app-developers app
I had that letter numerous time with my Epic. I used roam control and strictly roamed for 3 months straight. Nothing ever came off it though. No Sprint data, 10gb a month of roaming data.
Sent from my SPH-L710 using xda app-developers app
It would be nice if their network was at least useable enough that you don't have to force roaming just to check your email or load a damn Facebook page.
BWFBezerk said:
I had that letter numerous time with my Epic. I used roam control and strictly roamed for 3 months straight. Nothing ever came off it though. No Sprint data, 10gb a month of roaming data.
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Click to collapse
that's a lot. maybe if people had consideration and didn't abuse tethering it would be included in the plans.. obliviously downloading 10gb of data while roaming seems blatantly excessive. surprised they didn't pull the plug, perhaps it takes a bit for the system to raise a flag. the fees must be costing them more than you're worth having as a customer, as harsh as that may sound..
I'd rather use roam control and get 3g Verizon speed, instead of 1 bar of Sprint 3g. So if they upped their network then I wouldn't have to. I'm not complaining though, just giving op my situation.
I wasn't tethering though. Just lots of high quality Spotify. I don't think they'd even know the difference.
Sent from my SPH-L710 using xda app-developers app
I got the phone call from sprint about 5 months ago, after only one month of high roaming data (was using samsung epic 4g touch at the time). I wasn't force roaming. I was just doing my usual work, home, kids stuff routine. That's how bad the sprint signals are in pockets of where I live. So for one month I used 6g of data roaming, which is my monthly average. Pandora, email and facebook.
In fact, my house, which is about 6 blocks from LTE coverage is a dead zone with roaming only (even with an air rave).
I reverted the modem back a couple versions the next month and problem was solved, of course with much slower data.
What I don't really understand is how sprint can know that the 2 mile stretch of area I live and work in is a deadzone and still give me crap for it. Basically, the rep said turn roaming off and have no service, or terminate. I like sprint, I've got 6 lines. It's the only carrier i can afford. I never call to complain, specifically because of that. I am happy with what I get.
Sent from my SPH-L710 using xda app-developers app
i live in Michigan and have no 4G service. I pay $10/mo for "premium data" services. IDK about you but 3G speeds so slow that you dont even wanna use data is hardly "premium". i only use about 1.5GB/month. I am sure as soon as 4G LTE becomes available for me (end of year or early next year) i will get the same letter/call from them.
dgn_sandibalz said:
I got the phone call from sprint about 5 months ago, after only one month of high roaming data (was using samsung epic 4g touch at the time). I wasn't force roaming. I was just doing my usual work, home, kids stuff routine. That's how bad the sprint signals are in pockets of where I live. So for one month I used 6g of data roaming, which is my monthly average. Pandora, email and facebook.
In fact, my house, which is about 6 blocks from LTE coverage is a dead zone with roaming only (even with an air rave).
I reverted the modem back a couple versions the next month and problem was solved, of course with much slower data.
What I don't really understand is how sprint can know that the 2 mile stretch of area I live and work in is a deadzone and still give me crap for it. Basically, the rep said turn roaming off and have no service, or terminate. I like sprint, I've got 6 lines. It's the only carrier i can afford. I never call to complain, specifically because of that. I am happy with what I get.
Click to expand...
Click to collapse
the thing that gets me is why don't they at least give out some numbers on how much you're allowed to roam data.. or are people not allowed data roaming at all?
i also assume if you tether, unless you do some type of work around on the device they can tell whether it's tethering or normal phone data.
Call to action!
TO ALL!!!! this is a call to action. I too, like many others are experiencing unacceptable data speeds while on 3G and in great reception while using the Galaxy S III. the speeds I should be receiving are 1.5-3 MB/s but instead I am receiving around 128Kb/s in the city and within excellent service. We all have to pay a 'Premium Data Add-On' charges just to own these phones and this is unacceptable. Please write an Email to [email protected], vice president of customer experience at sprint and let him know what you are experiencing. Maybe if enough pissed off customers write, they will finally listen!
4g4me said:
TO ALL!!!! this is a call to action. I too, like many others are experiencing unacceptable data speeds while on 3G and in great reception while using the Galaxy S III. the speeds I should be receiving are 1.5-3 MB/s but instead I am receiving around 128Kb/s in the city and within excellent service. We all have to pay a 'Premium Data Add-On' charges just to own these phones and this is unacceptable. Please write an Email to [email protected], vice president of customer experience at sprint and let him know what you are experiencing. Maybe if enough pissed off customers write, they will finally listen!
Click to expand...
Click to collapse
That's a good idea. Cause I was thinking of doing the data roaming thing here and there when I need too. Some parts of Long Island is like a dead zone for Sprint. Esp, where I use to work. Now I work in New York City, signal is great there, but still tends to be funky and speeds are different (enough to notice) with all full bars. My friend who has Verizon, goes through his pandora, without skips, or downloads much quicker. I am just trying to wait it out for this 4G move to take place so my $10.00 extra a month addition won't feel that bad.....but its taking them forever!
It does suck. I've been paying the "premium" data few now for almost 3 years. I've never had had 4g and my 3g is pretty terrible.
Sent from my SPH-L710 using xda app-developers app
tft said:
the thing that gets me is why don't they at least give out some numbers on how much you're allowed to roam data.. or are people not allowed data roaming at all?
i also assume if you tether, unless you do some type of work around on the device they can tell whether it's tethering or normal phone data.
Click to expand...
Click to collapse
They do its in your contract. And to the previous guy. 1.5GB of data is a lot for someone who doesn't get signal...
Sent from my SPH-L710 using XDA Premium HD app
Use the hell out your phone tethering included, we pay way more than it cost to use data. Roaning cost them money that's why the carrier get mad, but on there network they could careless. Most people ain't power users only most people on xda, well in the real world we make up a small group I highly doubt we would interrupt service. Sprint 3g is just slow it don't matter if 1500 people are connected or just 2 it sucks. I Been tethering over 20 gigs a month along time atleast five years. That's not a lot when you consider downloading games from gameloft downloading roms on xda tethering to use your xbox 360 online watching netfrix and so on. It needs to be unlimited all times free tethering an all I rather pay more for that.
Sent from my Nexus 7 using XDA Premium App
Since Dec 16,2012-Jan 9, 2013 I have used 20.40GB and have not received any letters from sprint
Patrickw6789 said:
Since Dec 16,2012-Jan 9, 2013 I have used 20.40GB and have not received any letters from sprint
Click to expand...
Click to collapse
I am trying to roam using roam control but my GS3 won't get a signal in Chicago. I others on here roaming fine. I'm using version 2.6.2 which is the latest version. I have the app set to Samsung GS3. What can I do to get this working?

T-Mobile definition of 4G LTE speed is highly skewed

So after attempting to complete the Google Wallet fix for the galaxy s4 on T Mobile I ran into an issue where my 4G speeds and LTE speeds were much much lower than normal, somewhere in the range of 10 percent of normal. After attempting to remedy this every way possible short of flashing back to pure stock, including restoring modified rooted stock, I called customer care and was very surprised to find that the representative informed me that a mere 2mbit (2000kbps) classified as 4G LTE speeds to them.
Yeah you read that correctly; You will receive little to no support provided your connection is as fast as the average speed on Sprint's dilapidated and failing 3G network. I love T-Mobile for many reasons but this is just shocking. I did not spend 600 after taxes on a device capable of such insane speeds that it's faster than about 80 of American high speed Internet access, and 120 a month on a family plan with unlimited data, to be told that going backwards a decade in connection speed is "current generation".
I advise you call a rep today and confirm this, then email the ceo with me and let him know that this is not acceptable. Should he be serious about turning T-Mobile around, then he needs to cut the subscription to the typical carrier bs that helped me drive my friends away from sprint and att (crap service and speeds in our area) and into the welcoming service of T-Mobile.
Update: I had to ODIN pure stock to get my data speeds back.
Sent from my SGH-M919 using xda app-developers app
Cynagen said:
So after attempting to complete the Google Wallet fix for the galaxy s4 on T Mobile I ran into an issue where my 4G speeds and LTE speeds were much much lower than normal, somewhere in the range of 10 percent of normal. After attempting to remedy this every way possible short of flashing back to pure stock, including restoring modified rooted stock, I called customer care and was very surprised to find that the representative informed me that a mere 2mbit (2000kbps) classified as 4G LTE speeds to them.
Yeah you read that correctly; You will receive little to no support provided your connection is as fast as the average speed on Sprint's dilapidated and failing 3G network. I love T-Mobile for many reasons but this is just shocking. I did not spend 600 after taxes on a device capable of such insane speeds that it's faster than about 80 of American high speed Internet access, and 120 a month on a family plan with unlimited data, to be told that going backwards a decade in connection speed is "current generation".
I advise you call a rep today and confirm this, then email the ceo with me and let him know that this is not acceptable. Should he be serious about turning T-Mobile around, then he needs to cut the subscription to the typical carrier bs that helped me drive my friends away from sprint and att (crap service and speeds in our area) and into the welcoming service of T-Mobile.
Update: I had to ODIN pure stock to get my data speeds back.
Sent from my SGH-M919 using xda app-developers app
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Were you able to get Google Wallet working again with Root after using Odin to get your speeds back to normal? I'm about to get a GS4 on Friday and ideally want to have Google Wallet, Root, Tethering and LTE working. Just wondering what might not work and will... Thanks!
It may just be my device or rom but I find that the connection justs seems to hangup for lack of a better word. I have a meter showing my data usage in kb/s and if I hit the go button for a webpage it seems to do nothing and not use any data.
Sent from my HTC Sensation 4G using xda app-developers app
Daistaar said:
Were you able to get Google Wallet working again with Root after using Odin to get your speeds back to normal? I'm about to get a GS4 on Friday and ideally want to have Google Wallet, Root, Tethering and LTE working. Just wondering what might not work and will... Thanks!
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Take everything the rep says with a grain of salt, they often just say things because they aren't exactly sure. This, unfortunately causes confusion and people hearing different things. I get around 25-35 Mbps in my area and some people get even more.
Cynagen said:
So after attempting to complete the Google Wallet fix for the galaxy s4 on T Mobile I ran into an issue where my 4G speeds and LTE speeds were much much lower than normal, somewhere in the range of 10 percent of normal. After attempting to remedy this every way possible short of flashing back to pure stock, including restoring modified rooted stock, I called customer care and was very surprised to find that the representative informed me that a mere 2mbit (2000kbps) classified as 4G LTE speeds to them.
Yeah you read that correctly; You will receive little to no support provided your connection is as fast as the average speed on Sprint's dilapidated and failing 3G network. I love T-Mobile for many reasons but this is just shocking. I did not spend 600 after taxes on a device capable of such insane speeds that it's faster than about 80 of American high speed Internet access, and 120 a month on a family plan with unlimited data, to be told that going backwards a decade in connection speed is "current generation".
I advise you call a rep today and confirm this, then email the ceo with me and let him know that this is not acceptable. Should he be serious about turning T-Mobile around, then he needs to cut the subscription to the typical carrier bs that helped me drive my friends away from sprint and att (crap service and speeds in our area) and into the welcoming service of T-Mobile.
Update: I had to ODIN pure stock to get my data speeds back.
Sent from my SGH-M919 using xda app-developers app
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T-Mobile isn't responsible for any modifications you make to your own device. You made the mistake of implementing the fix, so deal with the consequences. It's really that simple. :good:
That's why they use the term "up to." Not every single person will receive 20+ mbps. It also depends on the amount of towers, the distance of those towers and how many people are connected to them.
Towle said:
That's why they use the term "up to." Not every single person will receive 20+ mbps. It also depends on the amount of towers, the distance of those towers and how many people are connected to them.
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I agree 100% with this.
Also wish to comment that T-Mobile is VERY helpful when it comes to getting me better speeds. I was getting approx 100 kB/s download at my house which gets 4G HSPA and i called and complained. And they said that for 4G those speeds are horrible and sent a technition out to see what the issue was. The following day THEY called me back and explained there was some technical issues with the tower in my area. I think it had to do with the routing of the packets. But anyhow, they were extremely helpful with everything and now my speeds are back to 250 kB/s average And when i am at school, i get LTE my speeds there are NEVER below 1 MB/sand on good days sky rocket to 2 MB/s (advertised speeds) and sometimes even faster. I have already hit 3 MB/s it really depends on what towle said. Users on the network, what they are doing what you are doing etc etc.
NYCHitman1 said:
T-Mobile isn't responsible for any modifications you make to your own device. You made the mistake of implementing the fix, so deal with the consequences. It's really that simple. :good:
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Click to collapse
I understand that, but when I've gone back to a STOCK rom and it's still happening, something's not right.
Towle said:
That's why they use the term "up to." Not every single person will receive 20+ mbps. It also depends on the amount of towers, the distance of those towers and how many people are connected to them.
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Click to collapse
I understand this entirely, however, I was less than a quarter mile from a tower sitting at home getting ~5000kbps, when normally I get 20000+. I also had slow speeds between 3 towers that I know carry T-Mo service and it never once got better until I ODIN flashed the stock ROM again.
elesbb said:
I agree 100% with this.
Also wish to comment that T-Mobile is VERY helpful when it comes to getting me better speeds. I was getting approx 100 kB/s download at my house which gets 4G HSPA and i called and complained. And they said that for 4G those speeds are horrible and sent a technition out to see what the issue was. The following day THEY called me back and explained there was some technical issues with the tower in my area. I think it had to do with the routing of the packets. But anyhow, they were extremely helpful with everything and now my speeds are back to 250 kB/s average And when i am at school, i get LTE my speeds there are NEVER below 1 MB/sand on good days sky rocket to 2 MB/s (advertised speeds) and sometimes even faster. I have already hit 3 MB/s it really depends on what towle said. Users on the network, what they are doing what you are doing etc etc.
Click to expand...
Click to collapse
You're measuring in Bytes, I'm measuring in bits, there's 8 bits to every Byte, and when you get 250kB x 8 = 2000kbps or 2mbit, the speed the T-Mo rep quoted me as what they expect you to get. When you were getting 2MB/sec, you're getting 16000kbps, which is normal for HSPA+ and decent T-Mo LTE.
Either way, I got it fixed, however their low-end expectations are very disheartening. I just wanted to bring it to everyone's attention that if you're getting more than 2000kbps (250kB/sec), don't bother calling T-Mo, they won't help you in regards to speeds, even if you're parked right under a tower that practically nobody else is on.
For the record, I consider this "decent LTE"
I just got LTE in my area and in getting 10 Mbps, about a mile away I was getting 20 Mbps.
Not too bad for a city that didn't have LTE when the i9500 1st dropped. I ditched the int'l version for the M919 and have no regrets !
I am having data problems as well.
I was getting awesome LTE speeds after the roll out here in the Dallas area. Went on vacation to the US Virgin islands in late June and upon returning, my speeds plunged to as low as 200 Mkbps where I was getting awesome speeds as high as 15000 mbps (as per speedtest) before this.
I'm not one to go only by test numbers or what the graph says. But I am experiencing real world page lags, drops, pages hanging up, no service notices and regularly seeing the Edge symbol.
As the OP says, I am getting lots of help from Tmo, even exchanging the S4 for a new one. (had to fight to get a surprise 150. fee rescinded after they claimed my pristine unit had a broken screen, but that is a different post)
But the problem has persisted. They have reset my account several times and are in the process of resetting it now. Said wait 72 hours and it will be fixed. Said should be fixed by weds. I remain skeptical, they said that once already....so much so that I bought a Experia Z Sat. (jury is still out on that)
The girl at tech support suggested I wait on replacing it but I've simply had enough of this.
I am convinced that it is on Tmos end.
And I can definitely confirm the gist of this post. Everyone I have talked to, literally a dozen people, have had the balls to tell me that Tmo considers 2000 a good LTE speed. I call BS.
I reall like my S4 a lot and don't like that the Z has a nonremovable battery. My wish is to keep the S4.
I've not had a chance to do much with this X, so can't yet compare performance.
no complaints
Cynagen said:
So after attempting to complete the Google Wallet fix for the galaxy s4 on T Mobile I ran into an issue where my 4G speeds and LTE speeds were much much lower than normal, somewhere in the range of 10 percent of normal. After attempting to remedy this every way possible short of flashing back to pure stock, including restoring modified rooted stock, I called customer care and was very surprised to find that the representative informed me that a mere 2mbit (2000kbps) classified as 4G LTE speeds to them.
Yeah you read that correctly; You will receive little to no support provided your connection is as fast as the average speed on Sprint's dilapidated and failing 3G network. I love T-Mobile for many reasons but this is just shocking. I did not spend 600 after taxes on a device capable of such insane speeds that it's faster than about 80 of American high speed Internet access, and 120 a month on a family plan with unlimited data, to be told that going backwards a decade in connection speed is "current generation".
I advise you call a rep today and confirm this, then email the ceo with me and let him know that this is not acceptable. Should he be serious about turning T-Mobile around, then he needs to cut the subscription to the typical carrier bs that helped me drive my friends away from sprint and att (crap service and speeds in our area) and into the welcoming service of T-Mobile.
Update: I had to ODIN pure stock to get my data speeds back.
Sent from my SGH-M919 using xda app-developers app
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I have gotten speeds as high as 24.53 Mbps with google wallet installed. It blows my home internet away
You must be in love with Sprint to believe that 2 Mbps is sprints 3G. Sprints 4G Wimax barely...BARELY hits 3 Mbps. Sprint 3g is equal to T-Mobile 2G. I did a test in the Bay Area, California, and tmobile beat att and verizon, at 32 mbps and att was at 24 mbps while verizon only hit 8 mbps. All with 3 bars of lte.
I have been noticing that the internet speed has been dropping lately, and I believe its because of the purchasing of metro, along with them ALL wanting iPhone and lte. So people that have trouble paying their bills (ive seen the average customers, I know what they look like. Theres a few that are just like you and me, but most show off their lower class status with their huawei and zte phones.) So its Metros fault for selling out. I noticed that my internet on an att unlocked iphone 5 has been dropping and lagging the past few days, and switching to a gs4 shows that its the carrier, or my account. So, I doubt your phone is the problem.
Sent from my SGH-M919 using xda app-developers app
matistight said:
You must be in love with Sprint to believe that 2 Mbps is sprints 3G. Sprints 4G Wimax barely...BARELY hits 3 Mbps. Sprint 3g is equal to T-Mobile 2G. I did a test in the Bay Area, California, and tmobile beat att and verizon, at 32 mbps and att was at 24 mbps while verizon only hit 8 mbps. All with 3 bars of lte.
I have been noticing that the internet speed has been dropping lately, and I believe its because of the purchasing of metro, along with them ALL wanting iPhone and lte. So people that have trouble paying their bills (ive seen the average customers, I know what they look like. Theres a few that are just like you and me, but most show off their lower class status with their huawei and zte phones.) So its Metros fault for selling out. I noticed that my internet on an att unlocked iphone 5 has been dropping and lagging the past few days, and switching to a gs4 shows that its the carrier, or my account. So, I doubt your phone is the problem.
Sent from my SGH-M919 using xda app-developers app
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I used to be one of those "lower class status" users, I had a stupid little Huawei Ascend on cricKet (MetroPCS partner), and while I rooted and modded it to hell, the service sucked. I migrated to AT&T and found they weren't much better, then moved back to my old carrier, T-Mo and have been happy overall. I know that after the purchase of MetroPCS, that cricKet would be the partner of T-Mo out here and all those phones (more people in the area that I -lived- in the same area as me (not out of town college kids in for the semester) have cricKet) would be bogging the network down, but it still performed well enough. In the thick of the cricKet area called Mesa, AZ, I still got over 20mbit on HSPA+ and LTE. I knew as soon as they announced all the high end phones prior to the purchase of MetroPCS for both they and cricKet that they wouldn't have the network to support it, then T-Mo purchase happened, I knew I would suffer in areas where everyone and their dog has these phones. I also know their model of pre-pay month to month was highly abused out here so I expect that bandwidth is gonna be extremely limited at times, but dropping from 24mbps normally to 2mbps is 1/12th, ridiculous. Anyways, it's back to normal, I just try to stay as far away from towers with large groups of idiots on them which is kind of hard to do around here.
EDIT: My dad has Sprint (I tried to steer him far far away from that BS but he wouldn't budge), he gets like 2-5mbps on his Note 2 which doesn't get WiMax AFAIK, only 3G, it's ready for the 4G/LTE but Sprint has lied for 4 years straight about LTE deployment out here, I'm just waiting for him to get fed up with unsent messages and dropped calls enough to give up and jump ship finally, however that won't be until he finishes his new 2-year contract like a fool.

[Q] is Sprint throttling native hotspot?

hello, I am a sprint user since January 2015 once I got the phone I immediately rooted it and installed galaxy tools so I will be able to activate the native hotspot feature. for 2 months now my speeds where fantastic bUT for one week now my speeds on the phone R the way the where but tethering speeds have gone down to 0.5 Mbps .
I contacted sprint and asked for my MSL code number and I was able to get the code.I have changed the dss and all the throttle and my speeds on the phone have improved but nothing happened for the tethering speed.
my question is is sprint able to throttle down only the hot spot speed and if so what can I do to get my old speeds?
Pay 4 tethering....[emoji23]
Maybe they are catching on people stealing a service
Sent from my SM-N910P using Tapatalk
I suspect throttling myself but if you reboot your phone the connection usually improves. Each time the data flow chokes... REBOOT. Other than that, Sprint is working on the network/cell sites all the time and you might have to give it a few days for it to go back to normal. For example the last couple of days I have had trouble keeping a LTE signal and tethering has been acting up as well. At times it's great and other times it's not. It's been this way for me for a long time... not just the note 4 but also with the S3 and the Note 2 as well. Ofcourse the Note 4 works with the Sprint Spark network and they're constantly working on the network everywhere. I've yet to figure out how come Sprint isn't able to "fix" the network and make tthings work dependably after a few years now. You'd think after "working on the network" for three years, they might have something respectable accomplished... but that's not the case. They can work on the network for the next ten years and it will still be subpar to pre-paid data service. That's just a shame. But when it does work well, it's definetely good enough for me especially with an unlimited plan. LOL
I've personally haven't had issues with throttle. I did however get a termination letter for using a lot of data. Which i called them about, nothing happened. I did have the unlimited all plan.
danielddube said:
I've personally haven't had issues with throttle. I did however get a termination letter for using a lot of data. Which i called them about, nothing happened. I did have the unlimited all plan.
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If you don't mind how much data did you use? Typically the only time you get a termination letter is when you use excess of 800mb of data while roaming. I have used over 200gb of data on my note 3 for months in a row (was over the summer in florida where LTE was amazing) and never gotten said letter. However someone I knew had used about 1.2gb while roaming (the contract I believe says 800mb allotted while roaming domestically) and got the same letter a week later.
millerboy3 said:
If you don't mind how much data did you use? Typically the only time you get a termination letter is when you use excess of 800mb of data while roaming. I have used over 200gb of data on my note 3 for months in a row (was over the summer in florida where LTE was amazing) and never gotten said letter. However someone I knew had used about 1.2gb while roaming (the contract I believe says 800mb allotted while roaming domestically) and got the same letter a week later.
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I think it was around 300gb, but not roaming. It was all on sprint network. They knew they were wrong to send that, they didn't act upon the letter. Last year the service around my work place gotten real bad. I was pretty angry about it. So I flashed the Verizon prl and used about 100gb of roaming 3g data. Never got anything either, I was trying to get kicked out. So, long story short, I am still with sprint. Actually their service has improved greatly in Chicago land area.
I tether all the time multiple devices, never slows down. Tethering at LTE speeds when I need it. I use a ton of data, we all do, all 4 lines. Never had a letter, notice etc. Sprint rocks in my area!
vamvatiras said:
hello, I am a sprint user since January 2015 once I got the phone I immediately rooted it and installed galaxy tools so I will be able to activate the native hotspot feature. for 2 months now my speeds where fantastic bUT for one week now my speeds on the phone R the way the where but tethering speeds have gone down to 0.5 Mbps .
I contacted sprint and asked for my MSL code number and I was able to get the code.I have changed the dss and all the throttle and my speeds on the phone have improved but nothing happened for the tethering speed.
my question is is sprint able to throttle down only the hot spot speed and if so what can I do to get my old speeds?
Click to expand...
Click to collapse
You could speed up your data speed? Could you tell me how ?
Sent from my SM-N910P using XDA Free mobile app
arielovin said:
You could speed up your data speed? Could you tell me how ?
Sent from my SM-N910P using XDA Free mobile app
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Speed up the data? I want to know TOO!
I never seem to have LTE Hotspot throttling issues here. Using Speedtest.net I actually get consistently faster results on my tethered devices than I do on the Note 4 alone. I usually see between 6-9mbps on phone, and 12-17 mbps on tether! And these results are only with 2-3 signal bars LTE service at my home. This Note 4 with spark puts my old S3 to shame. I think Sprint has actually improved their network in Southern California quite a bit! Spark is much faster than the old regular LTE and seems to hold a lock on the signal much better.

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