My Epic wont get recognized by any comp - Epic 4G Q&A, Help & Troubleshooting

Would appreciate it if someone could tell me how to fix this. It was always a problem my or any computer i used would never find my phone when i connected it via USB. I always got something saying usb port malfunction and when i go to my computer phone never shows but phone does charge through the usb so it is connected. Any help here would be appreciated.
P.S ive tried about 5 different usb cords and atleast 5 different computers even ones on campus

Take it to the store...

Get a new cable...a heavy dudty one like a Blackberry or Palm. It takes nothing to charge through the cable but a lot to pass data.

kennyglass123 said:
Get a new cable...a heavy dudty one like a Blackberry or Palm. It takes nothing to charge through the cable but a lot to pass data.
Click to expand...
Click to collapse
If he's tried multiple cords, that's not the problem
remember to thank me if I was helpful

Thanks guys Imma try and take it to sprint store soon and get a new battery while im there also
Sent from my SPH-D700 using XDA App

.. i had same problem: tried many cords, comp, reinstalled drivers, etc.
Finally i odined the phone as if it was bricked and all was well.
To make long story longer.... initially my comp would ID my phone great, (I rooted, mass storage the card,etc). but i took the phone to Sprint for other problems. I dont know what they did but my comp did not recognize my phone when i got it back, no matter what i did.
Odined the phone and poof! everything was back to normal.

ugothakd said:
If he's tried multiple cords, that's not the problem
remember to thank me if I was helpful
Click to expand...
Click to collapse
The P.S. wasn't there when I responded.
Sent from my SPH-D700 using XDA App

Related

[Q] No power no nothing

I need some serious help. I just got this phone and was getting ready to root it and here is what happened. I opened up odin, unchecked f. reset time, put victory_8G_100528.pit in pit according to http://forum.xda-developers.com/wiki/SPH-D700-ODIN, then added stockdeoEC05.tar.md5 in PDA. Hit start and the screen said something about partition, the phone shut off and nothing since. I can't even get a charge. The phone has no life at all.
Please help
Try leaving your battery out for 30 min and see if you can get into download mode with usb plugged only. Also, check this thread. Its a guide for bringing a semi bricked epic back to life.
http://forum.xda-developers.com/showthread.php?t=1052813
Also see this for the most current one click root and revovery with cwm 3.1.0.1
http://forum.xda-developers.com/showthread.php?t=1076967
Thanks I will try but phone won't do anything so far... 30 mins it is...
What did I do wrong?
No luck...
Phone will still not power on, charge or go into download mode
smartbeatz said:
Phone will still not power on, charge or go into download mode
Click to expand...
Click to collapse
Take the sd card and batttery out, and plug in the charger llike this but while holding 1 and the power button at the same time
Sent from my SPH-D700
You rock!
Phone is in downloading mode and I'm downloading the tar from the link you gave me. Any idea what happened so I don't do it again? This was my first time using Odin so I'm not familiar with it. Did I set it up right? I have to learn from my mistakes and I promised my mom m Moment, which I had to reactivate just now. Geez Laweez...
Glad to hear it. I would buy a better usb cable for the future if you are still using the stock one.
Sent from my SPH-D700 using xda premium
The factory usb cable is great for charging but nothing else. You need a good cable for data transfer. I always use my old Blackberry usb cables they are awesome, BB depend on a lot of data sync with the computer their cables are great.
Sent from my SPH-D700 using xda premium
Here we go...
Okay now I can't get the pc to recognize the device. I tried the drivers from the pack ont those links you gave me prior, and even tried some others. Swapped 3 different usb cords too BTW the only thing it will do is go to download mode by taking battery & card out, plugging in usb while holding 1 & power.
smartbeatz said:
Okay now I can't get the pc to recognize the device. I tried the drivers from the pack ont those links you gave me prior, and even tried some others. Swapped 3 different usb cords too BTW the only thing it will do is go to download mode by taking battery & card out, plugging in usb while holding 1 & power.
Click to expand...
Click to collapse
Did you reboot your computer after installing the drivers?
Sent from my SPH-D700 using xda premium
Yes I did. Still have the same issue. Last time it worked was when I used Odin and the phone never rebooted. That's what started this thread.
I'm trying to see what happens when I try this on my desktop... Will update soon...
Drivers not working
Even when I tried my desktop (XP, laptop Win 7) I got the same results... Device not recognized...
Even when I click on there was a problem with the device message and go to update driver, it tells me there is no driver installed or needed for this device. I'm hopeful this can be fixed but I can't get the device to be seen and it's stuck in downloading mode. I have searched all the forums and haven't seen this issue yet. Does anyone know how to fix this when it only turns on without the battery in while plugging in the USB and holding 1 & power? I had issues with the device being seen before this happened but man I'm lost as what to try. I even tried the one on the samsung site... of course uninstalling the previous ones and resetting the computer before my attempts.
Are you using the usb ports in the back of the computer that are directly connected to the motherboard?
Sent from my SPH-D700 using xda premium
Phone is reset!!! All is good!!!
Now everyone said to not use the usb that came with but you know what... I went to work and grabbed it and it worked... Phone is getting worked over as we type...
Thanks for all your help. I want to lean more about development so if anyone can point me in a good direction???
smartbeatz said:
Now everyone said to not use the usb that came with but you know what... I went to work and grabbed it and it worked... Phone is getting worked over as we type...
Thanks for all your help. I want to lean more about development so if anyone can point me in a good direction???
Click to expand...
Click to collapse
Cooooool I helped lol glad to see my method for getting into download mode worked for you!
Sent from my SPH-D700
I owe you...
If it weren't for you I'd be still looking at my phone mad as hell ready to sell it off for parts... Thanks to you I'm up and running 2.4 now clockworked and all. I just want to learn more about development so I can return the favor to others.
smartbeatz said:
If it weren't for you I'd be still looking at my phone mad as hell ready to sell it off for parts... Thanks to you I'm up and running 2.4 now clockworked and all. I just want to learn more about development so I can return the favor to others.
Click to expand...
Click to collapse
I was in the samee dilema, that came from expirience man lol, except no one told me this so I figured it out on my own. I'm srprised how calm I was actually lol.
As for the development stuff I'm not so sure
Sent from my SPH-D700

Computer doesn't recongnize mass storage and Kies cannot recognize phone either

Apparently, when I plug my phone in computer to put some files, pictures to phone, my computer doesn't recognize the phone's mass storage and neither do Kies
The message from the computer is : USB Device Not Recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.
I thought there was something wrong with rom i installed, and tried unroot the phone, restored it to orignial rom. However, the problem is still there.
Please help me . Thank you for reading.
Usbdeview?
Sent from my SGH-T989 using xda premium
Teo032 said:
Usbdeview?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
What about usbdeview that i can use to fix my issue?
kiddo94 said:
What about usbdeview that i can use to fix my issue?
Click to expand...
Click to collapse
Did you use the USB cable that came with the phone? I noticed mine doesn't come up on the pc unless I use the cable that came with it, otherwise with any other cable is just charges and nothing more.
same ol same ol
kiddo94 said:
Apparently, when I plug my phone in computer to put some files, pictures to phone, my computer doesn't recognize the phone's mass storage and neither do Kies
The message from the computer is : USB Device Not Recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.
I thought there was something wrong with rom i installed, and tried unroot the phone, restored it to orignial rom. However, the problem is still there.
Please help me . Thank you for reading.
Click to expand...
Click to collapse
I have same EXACT issue, i even tried on linux and no avail
my computer wont recognize my stock GB 2.3.5 T989.
1-i have usb debug mode on
2-when i tried with winXP=nothing, with linux lusb showed/detecting =nothing.
3-battery charges fine.
4-using aftermarket cable
So my questions are:
a-bad usb hardware?
b-bad gingerbread? (factory reset and no change)
c-will rooting/flashing help?
thanks!
Dark Nightmare said:
Did you use the USB cable that came with the phone? I noticed mine doesn't come up on the pc unless I use the cable that came with it, otherwise with any other cable is just charges and nothing more.
Click to expand...
Click to collapse
for real?!!!! could this really be the issue? WTF Samsung!!!!.....ok , so where do i get an oem cable? i using HTC.
Thanks man!
Just cable? Will rooting help? Cmon guys this sucks
Dark Nightmare said:
Did you use the USB cable that came with the phone? I noticed mine doesn't come up on the pc unless I use the cable that came with it, otherwise with any other cable is just charges and nothing more.
Click to expand...
Click to collapse
Yes i use the cable that came up with the phone but it doesn't help. My phone was working completely fine before until now :/.
kiddo94 said:
Yes i use the cable that came up with the phone but it doesn't help. My phone was working completely fine before until now :/.
Click to expand...
Click to collapse
I would suggest buying a new cable and trying that. Seems a lot of users are encountering this lately. The wires that carry data fail, but the wires that carry power still function. It doesn't have to be a Samsung branded cable, but one specifically for charging/data for the SGH-T989. It happened to me both on this phone, and my Transformer. Both times it was solved by using a new cable.
Your local electronics store should carry what you need. Good luck!
Sent from my SGH-T989 using xda premium
Android Revolution said:
I would suggest buying a new cable and trying that. Seems a lot of users are encountering this lately. The wires that carry data fail, but the wires that carry power still function. It doesn't have to be a Samsung branded cable, but one specifically for charging/data for the SGH-T989. It happened to me both on this phone, and my Transformer. Both times it was solved by using a new cable.
Your local electronics store should carry what you need. Good luck!
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
can you please point me to a specific cable? some on here have tried without any luck. got a pic?
Android Revolution said:
I would suggest buying a new cable and trying that. Seems a lot of users are encountering this lately. The wires that carry data fail, but the wires that carry power still function. It doesn't have to be a Samsung branded cable, but one specifically for charging/data for the SGH-T989. It happened to me both on this phone, and my Transformer. Both times it was solved by using a new cable.
Your local electronics store should carry what you need. Good luck!
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I tried it. No help :/. I think it is the phone's usb port that makes this problem. Probably I'll send it to samsung company to have it fixed.
Before u diagnose the phone as the issue i would check and try plugging it to another pc besides the one that doesnt detect it because i have the same issue with my main pc. When i plug it it opens up as an unreadable drive, it wount open or anything, but when i plug it to my laptop it works perfect.
kind of wierd but it works. i also tried installing kies and didnt help at all. now it it still doesnt work than yea probably the phone.
drzprettyboy30 said:
Before u diagnose the phone as the issue i would check and try plugging it to another pc besides the one that doesnt detect it because i have the same issue with my main pc. When i plug it it opens up as an unreadable drive, it wount open or anything, but when i plug it to my laptop it works perfect.
kind of wierd but it works. i also tried installing kies and didnt help at all. now it it still doesnt work than yea probably the phone.
Click to expand...
Click to collapse
Yah, it's probably the phone. I tried plug it in my brother's laptop and computer (Kies installed) and still nothing happens.
Allgamer had a similar problem. Turns out it was his cable
Sent from my SGH-T989 using xda premium
Try the free wifi explorer from the marketplace.
Sent from my HTC Vision using xda premium
Also remove sim, sd card, and battery for a bit then replace. Also, get the most "official" cable you can. I'm working with an old evo cable and an old g2 cable. Some of the car charging ones/generics won't play nice. Try blowing (light laughing allowed) into the port.
Sent from my HTC Vision using xda premium
Wipe/reflash.
Sent from my HTC Vision using xda premium
Finally!!
Ok here is what i did:
1-enable EHCI on your computer from device manage >> http://www.intel.com/technology/usb/ehcispec.htm
2-took a portable toothbrush with isoprop (swabbing alcohol)
3-took my phone to the gas station ...25c air and dried the crap out of it
4-wipe/reset my phone from fast boot menu (not android menu)
5-got an LG "B" data cable...
voila monsieur !!!! i dont know which was the silverbullet but i aint complainin.
However, it was still nice to know that Samsung is a no questions asked manufacturer.
Someone was having the same issues as mine in russia, and he said ICS 4.0 did it and is waaaaaaaaaaay better for this phone. Im gonna give this to a friend and WILL NOT touch these till ICS 4 officially comes out here. Tooo much hassle and ive got too much info riding on it (phone). <<personal opinion

[Q] Did I finally brick it?

I was installing a new Kernel late last night, kernel didn't have a posted checksum and yet I flashed anyway. CWM said it had flashed correctly. I erased my cache and dalvik and rebooted. Now I can't make it past the SAMSUNG screen. Cool! I'm no noob (just a lurker), I've run into problems before. It won't go into CWM, acts like it really wants too, but goes back to the SAMSUNG screen when it should be displaying CWM. I go to ODIN back to stock, put the phone into 'download mode' and the computer can't find the phone. I tried 3 different cords, all of my USB ports, battery pull and put back into 'download mode', reinstalled the Samsung drivers - nothing. I've used Heimdall several times in the past on my Ubuntu laptop. I try using Heimdall, all the USB ports, cords, Heimdall can't see the phone in download mode. I've run out of ideas, where do I go from here? Should I start looking for a replacement phone?
Hm
Try another computer? I've been having tough times with my Epic too, but i think its because I've worn down the pins on the Epic's side..
I totally see myself buying a brand new epic, and transferring my old epic's life into the new one, just to make sure I wont ever be able to not recover my phone.
Could be gunk in the usb port. This allows the charge but not necessarily the data connection. See if you can clean it.
Just use a different computer. You'd be surprised how some comps just won't work but another will using the same exact files, USB cable, etc.
I've tried two computers thus far. I think I'm going to try cleaning the port... somehow...
Slide in the USB slow on both the PC and the phone.
Sent from my SPH-D700 using Tapatalk 2
I know you said your not a noob just a lurker but sometimes the simplest things elude us. Did you pull battery and memory card and then try to go into d/l mode?
marcusant said:
Slide in the USB slow on both the PC and the phone.
Sent from my SPH-D700 using Tapatalk 2
Click to expand...
Click to collapse
That's what she said.
Lmao!
Sent from my SPH-D700 using XDA

I've Scoured and Searched need help

Ok here goes the best to say i just got an epic 4g and i really really wanna keep this phone. First things first I installed the update to the phone for FC 09 i feel kinda dumb now for doing that. The phone now just constantly reboots when the screen comes on after it being off. As well usb is not recognized ive tried everything new cables other cables other computers other drivers official drivers. I would like to some how get off the fc 09 update but theirs no way for odin or even hemidell to recognize my device. Can anyone please help me out
Well, it's worth trying make sure to cover all your bases again to get Odin to work. It shouldn't be that difficult to get it to work. I have no problem, even with stock cables. Worst case scenario, you're bone stock, so you may be able to get Sprint to take care of the issue for you.
Sent from my SPH-D700 using xda premium
propjockey said:
Well, it's worth trying make sure to cover all your bases again to get Odin to work. It shouldn't be that difficult to get it to work. I have no problem, even with stock cables. Worst case scenario, you're bone stock, so you may be able to get Sprint to take care of the issue for you.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
without the usb connecting is their any way for odin to connect I've used every possible driver for the phone and others from devices similar is their other drivers then just the usb driver i use to have a lg optimas s and i needed like 3 drivers to ever get that thing connected
Try uninstalling all device drivers you don't need for other devices and the epic. Reboot, do a reinstall, and reboot again. Try connecting again, and give it some time. If drivers aren't installing still after a few minutes, unplug and plug in again. Give it a min or two to finish installing the drivers. Open Odin and try one more time. If it lists a com port in yellow, you've done it. Otherwise I'm unsure why it's not connecting. Also, try the different cables if drivers aren't installing. And use different USB Ports on your computer if issues persist.
Sent from my SPH-D700 using xda premium
All that other stuff and use a different computer.
Sent from my SPH-D700 using Tapatalk 2
Did you get it figured out?
Sent from my SPH-D700 using xda premium
What OS are you attempting to use. Vista and 7 were picky for me the try to use the phone initially as a mass storage device. Is it trying to connect and failing to associate the drivers or just nothing at all? Sometimes a battery pull and mashing buttons for 20 seconds then plugging in with odin open, with no battery helps.
My main computer is windows xp pro service pack 3 ive installed the particalur drivers it charges through usb but that is all. still havnt figured it out my other computer is windows 7 ultimate and it doesnt recognize it there either ive also tried loading it through a hub with no go but ill try some of the things you guys said again and make shure to follow them to the key
You should only need the Samsung drivers to get it to connect. I always use a USB port on the back of the tower instead of a front port. Sometimes they can be flaky. Good luck.
Sammy drivers:
http://www.samsung.com/us/support/owners/product/SPH-D700ZKASPR
Sent from my SPH-D700 using xda premium
probably going to take it back to sprint next week i bought off of someone else becuase i wanted a new phone. I'll pay the 35 to get it replaced thanks for all those who have helped me out its greatly appreciated
Yepper. But that is a good point too, I cannot get my epic or epic touch to connect without plugging into a USB port integrated into the motherboard. Even then I sometimes have to plug and unplug a couple quick times. Mine are still picky too.
I had to go to samsung website and download the drivers for the epic from there. Also try different usb ports. A good thick blackberry cable has never failed me.
Sent from My Epic Ice Cream Sandwich With Sprinkles!!!

[Q] USB connection Issues

For the past few days i have been racking my brain trying to figure out what went wrong.
For some reason I can no longer connect my phone to my computer to transfer/move files. it acts as if the drivers will not take. when i check the device manager it reads SAMSUNG_Android with the yellow !
I have reinstalled lastest drivers from Samsung site, removed all drivers and tried from Kies software/ rebooted pc and phone countless times. tired my laptop where it use to always work and same results. One this i did notice was at some point i got an error on my internal sd card and that i should format it. I backed up all files via ftp formated the internal sd and tried again.. all with the same results. I have also tried 3 different cables.
PCs both windows 7 one 32bit the other 64.
Phone e4gt rooted FI27, everything else stock
All and Any Help greatly Appreciated.
Here it comes!!
I'm hoping that I'm wrong BUT, that is exactly how my EMMC brick started. Let us know if your phone just shuts down and the only thing you will get is a blue light. There us nothing you can do then but take it back to Sprint for a free replacement. I couldn't figure my USB issues out for maybe a week and then it just died when i plugged it in to transfer photos I'd just taken 30 seconds before it died. Lets hope I'm wrong but I'm writing this with my new phone ate the exact same symptoms with my previous Sammy. Try to get your internal memory backed up now! Boot your CWM and mount your external USB. I wished I'd have.
Try a brand new cable and see if that helps. This phone seems to be especially intolerant of if connections.
Sent from my SPH-D710 using Tapatalk 2
Please read forum rules before posting
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Thread moved
Teknician said:
I'm hoping that I'm wrong BUT, that is exactly how my EMMC brick started. Let us know if your phone just shuts down and the only thing you will get is a blue light. There us nothing you can do then but take it back to Sprint for a free replacement. I couldn't figure my USB issues out for maybe a week and then it just died when i plugged it in to transfer photos I'd just taken 30 seconds before it died. Lets hope I'm wrong but I'm writing this with my new phone ate the exact same symptoms with my previous Sammy. Try to get your internal memory backed up now! Boot your CWM and mount your external USB. I wished I'd have.
Click to expand...
Click to collapse
Not sure what you mean by boot my CWM. External memrory is ok I can just pull that out. the internal I backed up with FTP was a pain but i did it. I hope you are wrong about the phone dying out on me I am sure they will give me a referb if that is the case.
dberend said:
Try a brand new cable and see if that helps. This phone seems to be especially intolerant of if connections.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
I tried 3 different cables I have another in the car I will give that one a shot as well. Just odd how all of a sudden i started getting this problem.
ALpHaMoNk said:
Not sure what you mean by boot my CWM. External memrory is ok I can just pull that out. the internal I backed up with FTP was a pain but i did it. I hope you are wrong about the phone dying out on me I am sure they will give me a referb if that is the case.
I tried 3 different cables I have another in the car I will give that one a shot as well. Just odd how all of a sudden i started getting this problem.
Click to expand...
Click to collapse
ok tried cable that i had in the car and same thing
I still say try a brand new cable. When I first had this issue I tried 3 or 4 old ones before buying a new one.
Today my brothers nexus s wouldn't charge except with one particular cable. I think that the cable and port are still within individual tolerances but together there is just too much play in the connection.
Sent from my SPH-D710 using Tapatalk 2
dberend said:
I still say try a brand new cable. When I first had this issue I tried 3 or 4 old ones before buying a new one.
Today my brothers nexus s wouldn't charge except with one particular cable. I think that the cable and port are still within individual tolerances but together there is just too much play in the connection.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
took your advice and tried a brand new cable. I am stil having the same issue. anything else i can try? I tried with both usb debugging on and off still same issue
Damn, I was sure that'd work. I guess if you were able to back it up it's time for a replacement.
Sent from my SPH-D710 using Tapatalk 2
dberend said:
Damn, I was sure that'd work. I guess if you were able to back it up it's time for a replacement.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
i was really trying to avoid the replacement. it was worth a shot trying the replacement cord

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